Team Leadership: Handling Team Problems

Team working is not always smooth and easy. So, an essential part of team leadership is handling team problems. Here we look at the basics of how to handle 8 common team problems.
Watching this video is worth 3 Management Courses CPD Points*.
(See below for more details)
This video is part of course module number 4.3.3
Program 4: Managing & Leading Groups
Course 3: Teams
Section 3: Team Leadership
Other videos in this section include:
- Team Leadership and the Tuckman Group Development Stages • Team Leadership and th...
- Servant Leadership: Leading Your Team in the Tuckman Performing Stage • Servant Leadership: Le...
- John Adair's Action Centered Leadership • Team Leadership: What ...
- LEAD Your Team: 4 Team Leadership Priorities • LEAD Your Team: 4 Team...
- Four Quadrants of Team Leadership • Four Quadrants of Team...
- Team Leadership Continuum • What is the Team Leade...
- Daniel Goleman’s 6 Leadership Styles for Team Leaders • Daniel Goleman's 6 Lea...
LESSON NOTES
Here are 8 common team problems:
Trust
At root of many others
Rebuild trust of your team by confronting lack of trust and making commitments/taking actions to underpin it. Act ‘as if’ with your team.
Consider team social events.
Poor Communication
Get the team together and discuss it - act as an impartial facilitator and hear from everyone. Enforce respectful behavior and promote good listening. Agree processes and act on it diligently.
Lack of information sharing/transparency
Reinforce processes by agreeing standards and acting as a role model. If necessary, work with the team to redesign the processes and assign a knowledge manager role.
Conflict
Encourage people to resolve low level conflict and act as a mediator and arbitrator to de-escalate anything serious
Competing
Reiterate the shared goal and reinforce it by recognizing and celebrating collegial behaviors.
Silos or different directions
Mix up team members between workstreams. Facilitate frequent meetings for workstream leaders, to help get them working together.
De-motivation
Speak with individuals to diagnose the problem. Then set about addressing it. Hygiene factors and Motivators - check out our video on Frederick Herzberg's two-factor theory: • Frederick Herzberg and...
Under-performance
Often an effect of other causes. Set clear performance expectation. Understand people’s concerns about meeting them and provide coaching and support to help people address shortcomings.
RECOMMENDED EXERCISE
1. Take some quiet time to reflect on your team. Are there warning signs of any team problems? If so, which? (2 MC CPD Points)
2. Thinking about your team, what tips can you write down for yourself for handling team problems that you are seeing? (2 MC CPD Points)
3. Take action to resolve the most important of your tea's problems and monitor your performance and the outcomes your choices have on your team's performance for two weeks. Reflect on what you learn and what your next priorities are. (3 MC CPD Points)
DOWNLOADS
Free Resources
- CPD Tools - gum.co/MC-CPD
Paid resources
- Management Courses Onboarding Kit - gum.co/MC-ObK ($3)
RECOMMENDED READING
- The Five Dysfunctions of a Team geni.us/wbIE
- The Wisdom of Teams geni.us/7i1AL
- The Belbin Guide to Succeeding at Work geni.us/Kzc4GV4
- Dream Teams: Working Together Without Falling Apart geni.us/oAgEOdA
- Pulling Together: 10 Rules for High-Performance Teamwork geni.us/zUVV3G
- HBR's 10 Must Reads on Teams geni.us/0DLsNe4
Managers need a basic set of kit to do your job well. Here are my top recommendations: kit.co/MikeClayton/manager-s-... (the links are affiliated)
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#TeamLeadership #ManagementCourses #HandlingTeamProblems

[@ManagementCourses]

Not problems: solutions! Let's look at eight things that commonly go wrong with a team and how you can deal with them. Thank you for watching - please do like, subscribe, and hit the notification bell.

[@ManagementCourses]

🎱

[@BasicFilmmaker]

Good learning here. 👍

[@ManagementCourses]

Thanks, Kevin.

[@leartmorina1554]

I have been watching your entire channel, I'm really glad that you are sharing these information online. Do you have any recommendations where I can learn more about management, staff building, organizing, planning, controlling these types of stuff?

[@ManagementCourses]

Thank you, Leart. There is a lot to learn about organization, planning, and controlling from Project Management. So do take a look at my original channel, kzbin.info Like Management Courses, I also post two new videos a week there. Even if Project Managemnt is not your thing, I think you'll find plenty of interest.

[@leartmorina1554]

@@ManagementCourses Thank you very much for the reply. I will keep making notes. Keep the work up 👏👏

[@ManagementCourses]

@@leartmorina1554 You're welcome and I will do!

[@leartmorina1554]

Can you make a video about preparing as a process in management?

[@ManagementCourses]

Context is everything. So I shall be making videos about preparation wherever it is appropriate and talking about how to prepare. The first of these covers it as a general principle. The other two are videos I have already made on preparation is the two specific contexts of meetings and negotiation: - Planning, Preparation, and Follow-up: Effective Working for Better Productivity - kzbin.info/www/bejne/jou4dJmabt2irJI - Attending Meetings - Preparing to Attend a Meeting - kzbin.info/www/bejne/jWnGkotrqbV5gqM - Preparation Stage of the Negotiation Process - kzbin.info/www/bejne/d5XVaoaKiLVlfKs

[@leartmorina1554]

I would like to see something more psychological, such as preparing employees to perform better at their job, and yes that example that you mention is also very helpful to me. Thank you for sharing those videos, I really need them.

[@ManagementCourses]

@@leartmorina1554 Aha. In my 10 year plan for the channel, course 3.9 will be performance management. Every video (including this one) has a Program, Course, and Section number. While I suspect that course will come sooner rather than later, I have not decided yet which courses I will create once the current two (4.3 Teams and 6.1 Nature of organizations) are complete.

[@leartmorina1554]

@@ManagementCourses Great stuff and I'm shocked that you have 10 year plan of your channel future and I hope you achieve everything planned because you are delivering great content. And I'm really excited to watch the course of performance management.

[@benandrews7403]

Hello fellas

[@ManagementCourses]

Hi