Never go with Vivint. I worked for them for 3 years as customer support. They would directly tell us to lie to customers and their products are horrible and they specifically wanted us to lock people into unfair contracts.
@santfam38352 күн бұрын
Why are they charging so much for DVR service? Why does Vivent open a line of credit through a lender for the equipment? Why is the equipment over $3000, same equipment from RING would be closer to 1/6th the cost. Why when cancelling after contract and getting new $24 monthly bill, do I get mysterious $132 dollar charges every month?
@baitykris14 ай бұрын
It seems like their panel is of a lower quality than would be expected. I can understand the appeal of having a managed solution, but I would definitely pass on their offering.
@SLIME99_officeal2 ай бұрын
it id s good panel is not low quality
@austinchambers70222 ай бұрын
Depends on the panel. Their Smart hub is OK. The smart hub pro is a significant upgrade, and doesn't need to be wall mounted, so much less invasive
@purplesabbath4 ай бұрын
I wouldn't recommend Vivint at all...was glad to get rid of them!
@ScottBuckets4 ай бұрын
Same. Had them and wasn’t very happy overall. I cancelled them about 4 years ago.
@ABC5894 ай бұрын
Why is that? No plans to get this system but just curious on the reason(s) why you were glad to ‘get rid of them’
@ScottBuckets4 ай бұрын
For me personally, there were several reasons for me to cancel. The installation was so amateur I had to have it redone. Some of the devices failed. I would have to make service calls which they always charged for. Replacing a device cost. The monthly subscription went up. On top of the lengthy contract. The monitoring part was fine. Everything was z-wave and although I do use Alexa it wasn’t a smooth situation. I didn’t hate the service but it didn’t warrant a contract extension at the time. For context, I originally signed up in 2014 and kept them for 5 or 6 years. Ending the term early was too costly so I kept it until it was over. Oh and then they charged me 2 or 3 months after cancellation by mistake. Fun. But that was my situation. I’m sure there’s plenty other people who are happy with it. Rant over.
@papabrose4 ай бұрын
They won't give prices online they also used to have a rule where they won't cancel your service unless you send in a picture of yourself with a paper that says cancel my plan on it. They are just all around a bad company and have been banned from selling in multiple states before due to sketchy businesses practices
@not_blueryai4 ай бұрын
@@ABC589Just don’t get the system because there gonna be all over your bank account lmao
@BigMu20034 ай бұрын
What are they charging you per month for this?
@not_blueryai4 ай бұрын
30 for Smart Security and 50 for Smart Home
@barblo67013 ай бұрын
What’s the difference? Thank you
@Soberman753 ай бұрын
Weather forecast no longer works.
@papabrose4 ай бұрын
I wouldn't recommend Vivint. Having worked for them, their shady business practices are just not worth the hassle. The quality of their products is also subpar.
@loafofbread90994 ай бұрын
There not shady
@benjypoli3 ай бұрын
I’ve been working for them for 2 years, the only shady part about them is some door to door sales reps rip people off. The company has improved a lot since being bought out by NRG.
@Jayrome3213 ай бұрын
Are you still working for them? I am interviewing with them and curious to see if you liked it
@MichaelJerkson3 ай бұрын
@@benjypolican you hook me up with a spotlight pro ?
@aa0251314 ай бұрын
What's the manufacture of the smart panel? Ademco?
@TechWithBrett4 ай бұрын
It doesn't say, but it is the Vivint Sky Panel.
@nathanmclain90273 ай бұрын
Vivint designs and builds their own security panel.
@nathanmclain90273 ай бұрын
This video show the Vivint Smart Hub panel
@iansanchez14703 ай бұрын
@@nathanmclain9027 They used to get panels from 2GIG Technologies before making their own panels
@ryanwoods4691Ай бұрын
Qolsys is the manufacturer. Vivint is also known for using some 2GIG products as well.
@benjypoli3 ай бұрын
I could’ve sold you this 😂
@TechWithBrett3 ай бұрын
Oh really? 😄
@Ferdinand-yx5wh4 ай бұрын
It there anyway to contact you directly?
@TechWithBrett4 ай бұрын
I'm on all social networks.
@Ferdinand-yx5wh4 ай бұрын
@@TechWithBrett Is there any email to contact you with collaboration
@PrettyFLY4aWiFi.2 ай бұрын
My viviant system never works ..its complete trash .
@Peterstarzynskitech4 ай бұрын
Based on the comments on this video, it sounds like Viviant isnt a good company.
@not_blueryai4 ай бұрын
It’s Vivint btw
@trevorbradley2456Ай бұрын
Never go with Vivint. I worked for them for 3 years as customer support. They would directly tell us to lie to customers and their products are horrible and they specifically wanted us to lock people into unfair contracts.
@Debi-in5fp3 ай бұрын
Yeah sure. As them about billing twice in a month. Or the scam call center callers who spell VIVINT as VIVNIT. Or the fact yhat all comments not kissing Vivint behind are censored. Or how many BETTER BUSINESS BUREAU complaints there are.
@AlexaRealRoblox9574 ай бұрын
Hi Tech with brett
@TechWithBrett4 ай бұрын
Hello!
@myutube64224 ай бұрын
I think that if you stop paying their monthly fee, they will brick your system.
@not_blueryai4 ай бұрын
Rightt
@TechByAeroАй бұрын
They don't, they disable monitoring and mobile app. And you can still view your cameras, control your smart lights, Vivint thermostats, etc.