The Bar is So Low - The Realities of Memorable Service | Alex Cabañas | TEDxWilmingtonSalon

[@rblanca35]

Thank you Alex, very true! we need to review and acknowledge those who provide great customer services as well not just pointing out the bad in companies or people!

[@huy8531]

good orator, thanks for sharing a good talk

[@jericoturiano4712]

Thank you for sharing this good video. Every situation has intensive knowledge.

[@jamesduff6937]

Very true words and well explained. I really liked this Ted Talk.

[@scottrichardson6547]

There is some very good information in this video. I would most likely take this to the step level and state that great service is still too low. Perhaps splitting hairs here, but experiencing great service does not always lead to guest loyalty. I would suggest that remarkable service is the benchmark the hospitality or other service industries should attempt to reach. Remarkable guest service experiences can often lead to guest delight, which is perceived to be a higher level of guest experiences. Different from satisfaction, guest delight is defined as positive emotional responses to surprising product attributes or service encounters (Berman, 2005). It is time for the hospitality industry, and the various segments within this industry needs to focus on intentional strategies and key drivers to supply guest delight.

[@byronmitchell2067]

Great talk.

[@suzannedambrosio1030]

Great video! Thank you!

[@chan7581]

Very excellent

[@josexaviergallegos]

this was amazing, thanks

[@tyra6237]

actually facts

[@roybarrows9733]

TEDx needs to raise the bar when it comes to topics and speakers.

[@nana-hy2xc]

Good video! I'm liked and share 643 times :D

[@Panos__P]

If you close your eyes, he almost sounds like Simon Sinek. After he quoted him he started sounded similar haha

[@chasprakas5114]

Hillstone Restaurant Group does every single thing you said ... top Restaurant Grup in the world

[@vanessareyes5880]

what does the fox say ?

[@michelleanddesi2465]

🤣🤣🤣 need it for work huh?

[@vanessareyes5880]

@@michelleanddesi2465 yes 🤣 AMI?

[@monseamador3802]

For real, what does the fox eat?😭

[@ifeorahchidera4237]

i was about to ask this question 😂, you work with ami ??

[@smitaarin172]

What does fox like to eat? 🥲