"Tell my mother I love her," Melissa Doi tells dispatcher from World Trade Center

Listen to another of the tragic calls made on Sept. 11, 2001. Melissa Doi was working in the World Trade Center that day.
Read more here: www.bnd.com/new...

[@lalaalalala]

“Tell her I love her, and... I love her, and she was the best mother...a person could ever have.”

[@stcharliebernard9205]

💔

[@rosea1401]

i got gossebumps💔 Everyone who passed away during this.. Rest In Peace you will be remembered 🥺💔

[@bonniescott6470]

GetCutedOn lol so sad 🙏🏻

[@deinemutteraufcrac4382]

Chuck Finn can you write the minute she say that because i really dont understand it so good..

[@hiroasuakika7144]

@@deinemutteraufcrac4382 Around 3:19 is when she starts to ask.

[@jessicashaffer3807]

"I feel fire." This poor girl.

[@robocock475]

That girl was a thirty something woman, just so happened to sound like a girl

[@bombalu5]

RoboCock .. Hey asshole, she's a girl. Stay respectful before you get your ass kicked fuckface.

[@nicoquintana1335]

Poor girl 😭😭😭😭😭😭😭😭😭

[@dvdbox360]

@@robocock475 you were on Kevin Cosgrove clip saying the same rude things what was your proplem be kind no one likes douchebag

[@dogloverj7]

@@robocock475 STFU

[@alexphan949]

“I’m gonna die aren’t I?” *The most heartbreaking things to hear or say* 😭💔

[@vernamorales9816]

Tears in my eyes 😭💔

[@Italiangirlnj747]

Horrific

[@patplayz1995]

Walter what are you doing here?

[@Logan_TheLegend]

🙁

[@sunyata150]

I'm about her age, and as someone who has been diagnosed with two separate cancers in the past year and a half, I can say that when you truly say those words and mean it, its as ordinary as instant oatmeal. death is no big whoop, unless you are living in your head, then it seems like a big deal. I saved about 200mg of oxycontin and some anti nausea pills from my first surgery, and am going to use it if/when things get really bad, which I hope isn't for several years or never. I even told my family to prepare for it. im just happy I had a good life with good people who care about me, and am ready to go when its my time. still really sad though, and im sure its harder in some ways when its so sudden like this, but death is nothing to be afraid of so long as you are actually living your life. we all take that dreaded step eventually.

[@Elizabeth77536]

“ Tell her that I love her , she was the best mother a person could ever have , and that I will see her in the next world “ .... a lot of people missed that last part ...

[@smuthern]

Timestamp?

[@CrystallyLavender]

You’re right, I heard that last part, “I’ll see her in the next world,” too…it’s shocking to hear that, but not shocking at the same time. Shocking because I can’t even begin to imagine what she felt as she was gasping for air and knowing her life was coming to a sudden end. She had just turned 32 on September 1st, and I just found out that she did evacuate initially and even made it down to the 44th floor. But took an elevator to go back up to the 78th floor after it was announced that the building was safe and people should return to wherever they were previously. OMG, that’s just horrifying beyond belief and tragic!!!! Now her “I’ll see her in the next world” will forever be stuck in my head.

[@manda9908]

@@smuthern at 3:20 it starts . So sad 😞 😔 😭

[@cindyweir9645]

🥲 bless her heart💗

[@vincentm.7462]

She knew her life was over I still can’t believe this event is real it’s so insane

[@ellaams9280]

her floor was one or two floors above the impact, scary.

[@chelseacee7056]

christian Williams roasted is your choice of words ?

[@RajKumar-ig8wu]

how about the people that were under the impacted floors...were they evacuated

[@edwin99901]

craig burkhart not all. Some people had asthma attacks, panic attacks, trauma, disabled, just too slow, injured. It slowed down evacuation. There were many people almost out the building but just didnt make it

[@jrad410]

craig burkhart there were a few ppl who actually survived the impact and made it out

[@jrad410]

christian Williams only in the north tower, 4 made it out the south from above the 81st floor

[@christophercory8742]

This is so painful to hear 😞 I made sure I looked up her name on the 9/11 memorial in New York when I visited

[@vini3082]

i saw her name too i told my mother about her and we said a rosary for her soul.

[@SteveBaily6]

Mellissa Doi and Betty Ong brave women, I'm going to visit the 9/11 memorial this week.

[@DannyBoy777777]

@Grace Burns Doubt she'd want to hug someone called burns.

[@DannyBoy777777]

Good for you. The victims are too often forgotten while the perpetrators are obsessed over.

[@KristenHammerback-pk5wy]

Me too

[@jayerm]

"Tell her I love her with all my heart and soul." 😢😢

[@meghan3800]

😭😭😭😭😭

[@bbygrlpt2]

That got me.. The purest love is that of a mother and her kid and she wasnt ready to say goodbye💖

[@JG-kk1mr]

this is why i can't stand people who judge "jumpers" or who don't count them as real victims. no one went to work that day planning to die. but when you're mere feet above such an inferno, with no escape, and the flames and smoke and unbearable heat are closing in on you... you can't even begin to imagine what you would do in such a nightmare scenario. RIP to the innocent wonderful people who were murdered that day.

[@carissaexplainsitall8481]

I agree and I also believe most of them simply fell

[@re3171]

@@carissaexplainsitall8481 yeah I think a lot of them might of accidentally slipped out of the window as well while trying to get air

[@PianoDisneygal10]

I don’t think anyone considers them not real victims

[@goodone5590]

The smoke must have affected them. THE fumes could of caused the person become unconscious, that could be a possibility why so many fell.

[@miarosel2]

yeah. to be fair, if i knew i was going to die and i was either gonna burn alive or fall to my death i’d rather fall.

[@catchwreck928]

I just turned 32 today and it hits different. i cant imagine dying that way so young.

[@CALLAHAN19]

Well happy 32nd late Birthday to you friend... Your age triggered hurricane Katrina for me... I was 32 when Katrina hit, an like a jackass I decided to ride it out.. But I remember when sitting on the tip top of my roof when the water was 14 feet, I said to myself, damn George Bush the president has 2 major disasters in 4 years.. 9/11 an Katrina

[@stopthephilosophicalzombie9017]

I was 31 on 9-11. I still felt like a kid at that age, and can't imagine being in one of those buildings and having to face the end that way. So sad.

[@light_and_sound]

I'm 40 now and it's hitting way different. These poor people.

[@catchwreck928]

@@light_and_sound they were like babies bro. a bulk of victims were between 21-40 YIKES. when i was younger they all seemed so much older..... Also my dad was alot of these peoples last ride.... as he drove the MTA bus on that tuesday and dropped people off in chambers/canal street.....

[@sunnymane]

@@CALLAHAN19thanks for sharing your story

[@ishi4real]

“Tell her that she was the best mother a person could have. And that I love her with all my heart and soul. And that I’ll see her in the next world. Ok?…. I love her, and she was the best mother a person could ever have” 💔💔

[@ninacal06]

Ugh. Rough.

[@raven4043]

That dispatcher is an amazing person. I’m sitting here crying & she held it together for that poor lady. It’s heartbreaking to hear Melissa’s voice. May you RIP. ❤❤

[@LaurenRichardi]

This is just heartbreaking, it sounded she was terrified for her life. I am so sorry for her family's loss. RIP Melissa Doi.

[@JJ-iq8mi]

She WAS.

[@LaurenRichardi]

@@JJ-iq8mi I just can't imagine what it's like being this life-threatening situation that day. If I was in the Twin Towers on 9/11, I would've been tearful like she was.

[@bostonteaparty3926]

You think? Hmmm- In a building that is on fire, on a floor that is incredibly hot, in a room full of smoke, and you say she sounded as though she was terrified for her life. Wow!

[@LaurenRichardi]

@@bostonteaparty3926 I could feel her fear and pain in her voice as she was stuck in an engulfed room.

[@Sad_Bumper_Sticker]

I think it’s incredible that we gravitate to these videos and religious or not we think about those who perished in the Towers. I’m an Atheist but I hope those people somehow metaphysically feel our concern and empathy to how they perished. I hope they somehow feel us listening to their stories of their ends.

[@pinkmcb5055]

How the hell do they think they can damn calm down when they are about to damn die, its so sad 🥺

[@Sandy33569]

Pink Mcb That is their job, to try and get people as calm as possible while they wait to get help while also collecting information (they are mandated to)!

[@Italiangirlnj747]

U hear terror in her voice poor angel

[@nordleuchter3041]

What are they supposed to say

[@seancascanet3428]

As opposed tooo? “Okay what I want you to do it panic! And breathe extremely rapidly, hyperventilate if need be!! Just keep screaming” “and good luck bye” would that have been better? Lol

[@trenken]

Have to remember this was the first tower that collapsed. A lot of them thought they might be rescued. They didnt expect the building to collapse. Now for those trapped in the second tower that collapsed, they had it BAD because surely they knew the other tower came down and then im very sure it hit them that there was little hope for them. Many people in the first tower had hope until the end.

[@imperishablestars33]

Oh, Melissa, I hope you are in heavenly peace, you survived in soul, and were so brave. I can't imagine your fear.

[@chenellebeautytv]

"And that I will see her in the next world" 😣😣😣

[@mysteriousmemt]

😢

[@skeptigal2785]

She will!

[@CrystallyLavender]

Thought I’d heard her wrong, though I know I didn’t, because its just so unfathomable to hear and know how excruciating and agonizing her situation was…trapped high up in an inferno and dying…

[@hannahroberts673]

I was 9 years old on 9/11. And I'm now 32, the same age that Melissa was when she died. When I was a kid, 32 seemed pretty old, but now that I'm that age, I still feel so young and I can't imagine having to face death the way she did. I'd be beyond terrified and so not ready to go. 😢 It upsets me so much to think of what she went though and I truly hope she is at peace somewhere.

[@nikkiboo3184]

I hope her mother got to hear her daughter say this . I truly do . As scary as that is to hear your daughter going through that , just to hear your daughters last words to you would give you so much more closure so I pray she heard this message she had for her mom

[@Dobiegal]

Thae family has the entire 24 minute recording.

[@tokillamurderer]

Me too :'(

[@anamariagutierrez2019]

she did

[@stacie1613]

It was delivered to the mother that night

[@majesticcamels4198]

@@Dobiegal it's on youtube but her dying is beeped out.

[@libby_b0145]

Every time I think about this phone call, I start crying. For me, Melissa is the face of the victims. Every victim suffered so much and this phone call makes the event so real to me, given I was weeks old when 9/11 took place

[@jessicalynn8607]

It is absolutely bone chilling 💔

[@jp1430]

Yes! Her’s and Kevin Cosgrove’s calls are so hard to listen to.

[@libby_b0145]

@@jp1430 The first clip of Melissa’s phone call (the first 4 minutes) and Kevin Cosgroves’ phone call are heartbreaking but this clip is astonishingly heartbreaking. I will never be able to imagine and comprehend what the victims went through that day

[@adonaiyah2196]

She really is the voice of the victims

[@ko7577]

Glad to see that the younger ones haven't forgotten and take the time to remember these people and their lives. :) Lots of hope for the future and a better world.

[@cadenconverse15]

“ I’m gonna die aren’t I?” Omg my heart shattered into a million pieces 😭😭😭

[@bombalu5]

May you be at peace. You will always be a sweet Angel. At your worse moments you were thinking of someone else. We will always love you. RIP

[@Nitya-r86]

So true.

[@sbaromski]

She's not at peace. She's dead, specifically because a bunch of sick fucks believed in their God.

[@mahmoudelkaddour4304]

@UCN7LEepssnpNxibxqcue_Aw because of your putrid government u moron

[@Baudilaire]

RIP Melissa Doi, I'm so sorry that she had to experience this.I can only imagine the fear.

[@jenniferfields7113]

Some people said she live and some said she died .

[@bytczgaming]

@@jenniferfields7113 she died because apparently it took 3 years to find her remains.

[@NM-ru2qj]

She passed away at the young age of 32.

[@brianpeterson1962]

i dont think anyone can only imagine her fear,, rip melissa i was only 34 at the time she was robbed of all these years of life😥😥😥😥

[@lordnandor3274]

@@jenniferfields7113 🤨

[@CruceEntertainment]

It makes me angry that she had made it out and returned to her office when told it was safe, only to be killed by that second plane. RIP Melissa. We’re all thinking about you.

[@derekw1267]

this happened in the Korean ship that sank too, they were told to stay put and everyone that did died. always evacuate even when they tell you not to!

[@PhillySportsDylan]

That makes me really mad

[@hannahroberts673]

Yeah, everyone always says how it was reasonable at the time to assume that the first plane hitting the north tower was an accident, and that nobody could have possibly foreseen it being a terrorist attack and that something might happen to the south tower too. But like, hello? Was the World Trade Center not already attacked in 1993? It really seems like they should have at least considered the possibility and let everyone in the south tower evacuate immediately.

[@CJBlake-ym6ky]

Melissa displayed poise, strength, and love that I will strive for in my life.

[@TheSoundDoctors]

Saddest part of this is that she was already below the impact zone of the tower but then was told to go back up and that’s when the second plane hit

[@iamyoda1980]

She made it down to the 44th floor and then went up the elevator because they made an announcement that it was safe 😡- just wished she kept going down those stairs. Rip sweet angel. I can’t stop crying after hearing this.

[@celestephelps7261]

The original post said 10 years ago she made it to the 44th floor called her mother but the building collapsed before she could get any further.

[@trapezuntinus2458]

@@celestephelps7261 That's not true, she died during this phone call. During the call she fell asleep/unconscious because of all the smoke inhalation and all they could hear was her snoring until the call cut off about 15 min before the tower collapsed. At least she didn't have to witness that.

[@celestephelps7261]

@@trapezuntinus2458 ur absolutely right sorry I should of erased this comment. I looked into it later on.

[@trapezuntinus2458]

@@celestephelps7261 no problem I remember that comment too and initially believed it until I did some research about it.

[@lunac7454]

No words to describe how sad this is. RIP Melissa Doi. My heart goes out to her mother as well as all the 9/11 victims and their families.

[@kait6994]

Hearing her labored breathing is just… heartbreaking.

[@done7754]

People here in 2020 on a Friday seeing this or in 2020 💔

[@Iloveflower2024]

Today is 9/11/21. You’ve been gone for 20 years, but you are never forgotten. 🇺🇸

[@Tommy-be3om]

Her composure and clarity while speaking to the operator during such dire circumstances both astonishes and inspires me. All while certian it meant the end of her life. 2:24 - wow. Definition of bravery and heroism. RIP

[@hughjass8383]

"Composure" I know its tragic, but Ms. Doi was crying at the 2:22 mark

[@Tommy-be3om]

@@hughjass8383 I don't believe that was her crying, incredibly heroic nontheless.

[@NM-ru2qj]

? She was not composed and not calm, and there’s nothing wrong with that; most people would be reacting the way she did if they were certain they would die.

[@mariarohmer2374]

I feel like the operator was doing her best under the circumstances but what Melissa, an intelligent, smart woman, needed was some humanity. Not the standard by the book responses. She knew, felt this was her last moments on earth. Her fears were being dismissed and she knew better. Bless her, so courageous.

[@queendomofethelpodcast4662]

I am curious what the 2.22 was about? I heard the operator say Wow however I didn’t hear what the lady on the phone said did you?

[@erisawachica1775]

It’s now September 11, 2020...we’ve gone through a lot..but this is the one thing we will always remember as one. Rest In Peace for the people that have died, firefighters,police,ER personnel, everyone in that point of time.

[@NewLeafGuitarist]

Wow Eri, Aisawa must have taught you a lot about American culture! Thanks for taking the time to be so respectful.. that day was really rough.. and yeah 2020 has sucked But rip to all the victims of 9/11 attacks 🌹

[@erisawachica1775]

ツ•ILoveFrogs• Yes, Shota has taught me well. And I appreciate your time to comment back :))

[@horizonstale8747]

September 11 2021.

[@MrJSpicoli]

Yeah, well, we forgot.

[@candicane1]

I used to get so upset when I listened to these tapes and hear the dispatchers say, “stay calm”. Now, I think they say it really to help calm their own nerves because it’s so devastating hearing people go through tragedies like this. 🙏🏽

[@nakitapalmer656]

Yes. I couldn't imagine being the 911 dispatcher! FRIGHTENING!!!

[@PianoDisneygal10]

Well, not to mention normally they’re trying to get relevant information from the caller so that they know how to address the situation. Or they’re trying to keep the caller on the line until help arrives. That’s why they ask these questions repeatedly that may sound dumb to us.

[@corcor1122]

@@PianoDisneygal10 Exactly. They need to constantly know what's going on at the scene to accurately give possible life saving information to first responders. I work in an ER and I explain to patients that the reason we all keep asking them about symptoms, daily activities ext is to get the most clear picture we can to give the best treatment we can. It may come off as annoying, or like we haven't fully paid attention to the story, but we're really just assessing the situation as thoroughly as possible. Kudos to all the operators out there.

[@kristiskinner8542]

Well outside of any other detail- there is fire & alot of smoke they need to keep the person calm so they dont hyperventilate & use up any/all oxygen left in the room/space or pass out/die from smoke inhalation before possible rescue

[@brennathecatlover4360]

Because panicking and screaming won’t make it better obviously

[@Pinktrest]

Rest easy you beautiful butterfly

[@lauras627]

I wish the operator would’ve prayed with her and comforted her in those last moments

[@jolijnattema1638]

She probebly was with her all the time. They just don't show us the intire conversation due to the victims privacy

[@ko7577]

She mentions several times to say prayers. They are not counselors. They are there to help them conserve oxygen in an emergency situation. That requires calmness. Saying, "Can I read you your last rights" doesn't help a victim.

[@iLikeCok]

@@ko7577lol what, they’re there to call them down in a stressful situation so they don’t make it worse and get them safe in a quicker and more efficient way. You sound silly.

[@ko7577]

@@iLikeCok No shit. That's what I said dumbass. But thanks for your cliched rundown of what 911 operators do. Did you get that from Wikipedia or LiveJournal? Your reading comprehension must be in the 8th grade range. I literally said what you said just in a different way.

[@warmsignal]

From what I gather she and many others worked on that floor with their company. Hard to believe they stuck around after the first plane, if they'd made any attempt to go down they would have missed the impact. Shame that the Port Authority would tell people to return to their work, and assure them everything was secure. After what happened in 1993, that was awful planning (or lack of), and cost a lot of people their lives.

[@laurenbendik2006]

whenever i watch videos from 9/11, I think about the people in the tower looking out the window at how close safety is...but how they can't get to it. Beyond heartbreaking.

[@soufwesthoustontx]

"Tell her that she was the best mother a person could ever have and that I love her with all my heart and soul and that I will see her in the next world."

[@Jennifr1966]

This was a credit to the 911 operator as well, for staying on the phone with her. I would hope to have someone so sweet on the line with me, plus making sure that her mother got the message that she was who was on her mind at the end. Hey, if her family gets this message, please know that I truly do pray 🙏 for you.

[@francesca5156]

Yes I think the 911 operator did a very good job. She was calm and professional altought there was no much she could do for her unfortunately in that moment.. this phone call is heartbreaking

[@SureYoureRight]

She pissed me off.

[@TheJazzy1980]

The 911 operator apparently called her mother that night and gave her the message 😢

[@mjp96]

I still can't believe she was able to spell her mother's name and phone number, seconds before dying

[@johnohanlon5696]

Any person who makes bad comments about this beautiful girl’s last words is soulless , she kept her dignity God bless her , my heart breaks for her , to have the strength of will to speak of her mother in such a tender way at that moment., ask your self , how would you or I fair on the same field? She is a beautiful brave soul and descent people will remember her ! Peace to you beautiful Girl❤️

[@tictactoe8267]

Every time im crying when I Remember the people who die for no reason

[@SoccerJustforFunlive]

Me too bro

[@joeythecat6334]

Well...they died for a reason...they just didn't do anything to deserve it...

[@jake8855]

The people who died for no reason; 99% of the people killed in the illegal wars and drone strikes the US launched in response to the attacks?

[@rebeccam1395]

That broke my heart my god those poor people it makes me appreciate life and the importance of family and friends... RIP 🙏🏼🌹

[@josuearreola4754]

Poor woman I dont even want to imagine how her last moments must've felt may her soul be at peace

[@nathanbrandwein6149]

Someone should have captioned this so we can know exactly what is being said.

[@nicco9361]

So sad.. i can hear the people coughing in the audio i think...

[@DianeMarieT72]

God bless the emergency dispatchers who were the last people to give these poor souls comfort and hope in their final moments. I can’t even imagine. Lord have mercy. They are angels.

[@scillavanilla5356]

Oh my god I never heard this before! Was Melissa choking in the background ?? This sounds more confusing and scarier than the first part!

[@nemospence2724]

True. She was in worse condition and starting to lose consciousness here.

[@sportjunkie5286]

This is the scariest and most horrific recollection of that day...a poor citizen suffering feeling like she is gonna die..a 911 dispatcher trying to do her job..knowing the poor girl is doomed..unfathomable

[@christianWilliams-pc4jn]

Thats because this almost the full recording which was not supposed to released. The first part is the part made public. Somehow this was leaked im surprised it's still up.

[@shadegloom]

@@christianWilliams-pc4jn kzbin.info/www/bejne/mqvPaJ6debOJd5I

[@shadegloom]

@@christianWilliams-pc4jn here is all of it

[@cindyweir9645]

Remembering Melissa Doi 20 years later. Peace and Love sweet Angel 💗

[@mahea.]

My teacher was teaching us about 9/11 today and she said that she was this girls advisor at northwestern University. A year after 9/11 she heard her voice on the tv and it was very traumatic for her to hear it.

[@gohan3448]

😢

[@darleneachille491]

The dispatcher’s heart is broken!!!! She did her best!!! 😞😔

[@scoutsden7193]

We love you Melissa. Very brave and didn’t deserve this. God bless you and hope to meet you someday.

[@amandadancy3148]

Sounds like she’s choking and saying “it’s so hot!!!” God bless her♥️😭

[@wtfj4462]

Dude, out of all the 9/11 stories this one really, really, really fuckin hurts.

[@nic123ification]

So sorry Melissa. May your memory be a blessing 💔💔💔

[@overnightsiren]

I feel like my hearing must be awful, because I can hardly make out a word being said

[@michellemiguel5458]

If im a 911 dispatcher i'm might be fired on that day, if im taking that call i might get panicked and crying on that situation. Kudos to this dispatcher she did not leave her in the very end, rest in peace...

[@markprendy6999]

This is absolutely heartbreaking.. Gut wrenching.. I can't imagine what she and the poor people trapped in both the towers went through.. God bless to them and there families.. May Jesus christ look after them in heaven xxx

[@uscitizen4172]

God Bless you, Melissa! She spoke also for the many others who never got chance to speak!❤

[@minakoa7178]

The second part of her call was never released til 2017. Oh my god I’m crying.

[@nuggs9999]

where is it

[@anamariagutierrez2019]

I heard she was uncoherent

[@chenellebeautytv]

@@anamariagutierrez2019 at the end, she was knocked out making snoring like noises. Which they say is normal. And she wouldn't respond back. She eventually passed out. I read the complete transcript somewhere. I cant remember the site though.

[@CrystallyLavender]

@@chenellebeautytv do you mean she didn’t jump but simply went unconscious from the extremely heavy smoke and died? Because from reading the other comments, sounded like she jumped.

[@Irishjay_94]

@@CrystallyLavender no she definitely didn't jump. She suffocated from the smoke and passed out, that's why we later hear snoring sounds which can happen in tragedies like this. The full recording actually shows a lot more and was kept with the family and during a court case on 9/11 for other potential hijackers who are said would have been involved but other planes were forced to land and not air after hearing about Flight 11 and Flight 175 crashing into the World Trade Center. Got to remember as well the amount of smoke they were breathing in, the heat and possibly breathing in that burning fuel. She was a floor above the impact zone and probably in that darkness from smoke she didn't risk searching for the stairway, understandably out of possibly thinking the floor could collapse in on them, etc. Remember, a lot of victims were blinded by the smoke and in the chaos some didn't actually "jump" out of the windows but actually fell. Tragic, They had to break windows to get air in and sometimes accidents happen. In other cases it was about a needed action, some were so desperate they couldn't see help coming and feared being burned to death so jumped willingly to be put out of their misery. Never again! RIP.

[@mattadams933]

I will forever believe in my heart that when she heard voices it was Stanley Praimnath and Brian Clark after Brian saved Stanley. In another interview with Brian Clark he said he thought he heard someone yell for help when heading down in that same area.

[@Katie-rx8ql]

They must have been just a few floors down from the impact zone which is horrendous because they were so near yet so far. No way they could have gotten to her even if she got their attention. Poor lady I feel panicky just thinking about being in her situation. It's not something anyone will ever be able to comprehend. Just awful.

[@ko7577]

@@Katie-rx8ql 83 was in the impact zone. The plane struck floors 77-85. So she was right there in the heart of the destruction. It must have been a nightmare.

[@iconicdiego7085]

I´m gonna die aren´t I? Damn, that was really shocking. She knew she was but also she was in denial

[@skeptigal2785]

She wasn't in denial. Possibly the 911 operator was, though.

[@CrystallyLavender]

Yeah, don’t think she was in denial at all, just in complete and utter disbelief because it was so sudden, which any human being would’ve felt if you suddenly realize that your life is ending in minutes, in the most horrific way possible. She actually initially evacuated and made her way down to the 44th floor when it was announced that the building was safe and people should return to their offices, so she got into an elevator and went back up to the 78th floor and then the second plane hit just below her. Tragic…😭😭

[@leavemealone3304]

She wasn’t in denial at all she already knew she wasn’t making it out alive…

[@MandySam13]

@@CrystallyLavender that’s just awful. I wish people had not listened to that. I saw some footage of guards literally blocking people from going down to the lobby. The lesson here is that in those situations you must just push you’re way out. Those guards don’t have authority over your life. What a huge loss.

[@antoniowilliams4095]

Think of her mom, What she may have felt when she listened to this audio. My left side of chest feels like it is under a very heavy weight whenever i hear this.

[@amandasmith7323]

I just found this video today, Mother’s day, and was listening to this poor woman telling the operator how much she loved her mom and that she was best mother anyone could have. 😭😭😭😭

[@e.conboy4286]

Good God! I am heartbroken! Hearing the victim’s despair and the emergency responder’s conversation is gut wrenching! I am impressed with the calm voice. It couldn’t have been easy to maintain composure at that time. I pray for all the dear souls who perished, innocent victims of evil. With this brutal assault we are forced to realize our vulnerability and become increasingly vigilant. This must never happen again! Appreciate the survivors who bravely and in spite of their own injuries and fear assisted other occupants to safety. The first responders, God bless them! With a calamity as this, how could they have prepared better? But they were magnificent and rescued and recovered as efficiently and courageously as possible. May God bless them.🇺🇸

[@joeyvalentin976]

I sure miss u Melissa wish u were still here with us and I know u r in heaven no pain no suffering habing a blast up there and I know your smile shines bright upon watching over us I think about u everyday and I know u will guide those that love u and miss u hope one day I can meet u in heaven wen my time comes your an amazing angel now and your with God save me a spot up there ❤️

[@joeyvalentin976]

@@VX-VAMAEBI78N1-MR-12 do u have social media id love to talk more about it there if u want

[@Lafuerza_V]

This is maybe the saddest thing I’ve ever heard on the internet

[@jflsdknf]

This is so hard..in the original there are some parts that are cut out toward the end, and it sounds like Melissa was witnessing people with her jumping, and was thinking about having to jump herself. The dispatcher tells her not to do it and says Oh my God. It being this graphic is probably the reason for the lengthy court battle which resulted in the release of the tape, with these parts edited. She was right above the impact. RIP

[@jflsdknf]

Grace Burns It was the original edited version. The original unedited version was never released. I heard the full edited version about a year ago. For some reason they’ve taken that down and shortened it even more. I can’t find that longer version anywhere anymore.

[@shannane5171]

I heard the ending of the original and she's dying and the operator is begging her to talk and she gets upset and then she dies:(

[@l35104Create]

@@shannane5171 that's really sad, knowing when the victim died, do you know where you found the original? I hate to ask I'm just trying to give my respect to all these victims out there

[@lassesuurmunne8340]

@@l35104Create it is on KZbin again. But it’s very very sad I must warn you, probably the saddest thing I’ve ever heard. You can find it by searching “Melissa Doi full recording” it’s under that title. But it has most of Melissa’s side censored by bleeps but you hear the dispatcher. But you can still hear Melissa every now and then when the bleeps fail to cover her side up perfectly, you can hear her dying 😞... Even though her side is censored it’s still the worst thing I’ve heard. And this clip we have here is uncensored but in the original full recording this part is censored. I’ve listened to it all for the first time today. I’ve only heard the famous beginning clip before today. All I can think about today is poor Melissa 😞. I didn’t even know her but listening to these recordings I feel as if I’m listening to a close friend or sister pass away 😢…

[@CrystallyLavender]

@@lassesuurmunne8340 could you please tell me what you mean by you can “hear her die?” Do you mean that she decided to jump? Because another comment is just read said she was witnessing others jump and was going to jump, but the 911 dispatcher told her not to, but she died. So I don’t know if that means the dispatcher heard her jump somehow? Have never even heard of her and this tape till I clicked on the video just now, so I really would like to know, before she decides whether I want to listen to the full version. Also would like to know why they bleeped out Melissa’s side so much in the full version? It’s just talking, albeit extremely horrific circumstances, and I’m just confused why so much needed to be covered up if it’s a full version?

[@sanginguy1289]

This hurts my heart over and over again. Her voice and experience is that of so many that perished on that day. I pray for her family and all that experienced a loss on that dreadful day.

[@sunflowerseed5601]

RIP Melissa Cándida Doi (September 1, 1969 - September 11, 2001) 😔🙏 I can’t imagine Evelyn Alderete’s pain on what the pain feels like of being all alone as a single mother after losing an only child from a tragedy like 9/11 👩🏽 My thoughts and prayers are out with you and your family impacted by this horrific tragedy Melissa and Evelyn ❤️❤️

[@wytdmikey]

What a birthday gift.

[@hughjass8383]

What about Grandma? At least she can say she lived a longer life than her grand daughter

[@awesometani8148]

@@hughjass8383 not funny

[@Super122291]

@@awesometani8148 not

[@dboylv4436]

Gave me the chills , rest in peace to all the victims i couldnt even imagine how they all felt . Helpless and hopeless

[@greggonzales8]

She was a only child too.. Makes the pain even worse 😥😭😭

[@startracker5895]

She was 32. Hardly a child. Too young to die though.

[@bunnylove9207]

@@startracker5895 he was saying she was an only child, as in her mother's only kid she had.

[@shannane5171]

@@startracker5895 ONLY CHILD. LEARN TO READ

[@JW0143]

@@startracker5895 What a stooge you must be. She's an only child regardless of age nitwit.

[@teresayoung8659]

@@libby_b0145 How is her mom now? I heard that her mom already passed away?

[@borkboxtv8167]

😭 god I hope she didn’t feel a thing but knowing she felt at least a second of fear as the building came down hurts my soul ugh after all these years I’m still angry this happened to these poor innocent people it’s just not fair they didn’t do anything but go to work that day smh

[@bluevfxTM]

I am writing this on September 11 2021…. Rest In Piece

[@scooby-fresh8681]

?

[@JJ-iq8mi]

Rest in peace not piece.

[@CDN1975]

Your mom knew. Beautiful that she thought of her mom at the end. Even when she raised her voice she was still calm. Poor soul.

[@Euquila]

Melissa Doi's courage is the perfect counter to all the bad things and conflicts in the world. She proves that good prevails over evil. Bravo!

[@yournamehere1935]

My heart screams not only for the victims and the families but also for the first responders and dispatchers who had to try to calm people as they knew they'd be dead soon.

[@kellynorvell5714]

This innocent woman looks like an angel in the photo. We all know she's in heaven with beautiful angel wings 😭. A heartbreaking video.

[@peecee1384]

3:18 “Tell her, that she (?) is the best mother, a person could have, and that I love her, with all my heart and soul, and I will see her - in the next world. OK? Hello?” “Yes Ma’am” 😔😔

[@mariahsmith5380]

It’s now September 11, 2019.....

[@tylerhackner9731]

Never forget 😔

[@hughjass8383]

Well thank you captain obvious

[@mariahsmith5380]

Call me Kevan that’s not funny.

[@luizagocawska2259]

I feel the same

[@nicolerib6728]

Kkkkkkkkkkkk fodase

[@is-gy7vt]

Never forget, never forgive. Rest in peace Melissa and everybody else who passed away on that horrible day🙏🇺🇸

[@shibuyadepunch]

This breaks my heart because I would say those things on the call, too. I love my mama so much. I feel so awful for her. I hope there's such a thing as Heaven and her and her mum can meet again.

[@Jennifr1966]

Remember that if your mom finds a time in her life where she needs family. I'm staying with my mom instead of her going into a nursing home, even though she told her friends that she took me in, in exchange for doing chores. I realize she has alzheimer's and can't remember that my dad died 18 years ago, let alone why I'm here, but I don't care. I'm keeping her out of a lonely situation.

[@Fatima-rk4wl]

@@Jennifr1966 Where I’m from we dont leave our parents at all, ever. We stay with them till we’re married. When they get old they stay with us. We never leave their side and they never leave ours. I’m happy your mom got a child like you, whose willing to stay with her. I’ve had a lot of family from the west, and them just leaving their parents in nursing homes is unfathomable to us. Always remember, what goes around comes around. The universe will reward you in some way or the other. I wish you and your mom a long and healthy life, filled with a lot of happiness❤️

[@sbaromski]

There's not. She died for no good reason. There is no God. She died because a bunch of sick cunts that believed in their own God. Don't you get it?

[@shibuyadepunch]

@@sbaromski She died because a bunch of sick individuals killed in the name of their religion. Not all religious individuals are like that. But I agree, she did die for no good reason.

[@kyleschwartz2501]

Imagine how nightmarish it most have been for those operators. Knowing that these people are gonna die and their was nothing they could do about it.

[@smiley1960]

The saddest thing about this, is she was supposed to leave for vacation on Friday, 3 days after the attack. She was originally supposed to go the Friday BEFORE 9/11 but due to work constraints, she switched it to the 14th. She was going to Italy.

[@damianandlogan5511]

How do you know??

[@smiley1960]

@@damianandlogan5511 the mother said so in an interview

[@damianandlogan5511]

@@smiley1960 ahh I must've missed that

[@olivercovington3767]

thats so sad omg

[@stevenlafferty2732]

Wowwww that last part is actual scary 😣the best mum a could have ahd a love her with all my heart and soul and a will see her in the next life 😢😢😢wowww poor women a wanna cuddle her man

[@hughjass8383]

Way better than the way Cosgrove's whining about his situation probably wishing that 9/11 operator were in his situation when he compared that 9/11 operator earning minimum wage being in "an air conditioned building"; at least this woman had giant balls to accept her unfortunate fate with something classy and spiritual to say

[@Richard-lh3te]

Hugh Jass it’s not fair to judge anyone’s reaction in this type of situation.

[@sofiadandreavillarreal6970]

@@hughjass8383 Delete this

[@TheJoey1s]

@@sofiadandreavillarreal6970 agreed

[@CartoonTunes-yk4om]

@@hughjass8383 you have no respect about what Kevin Cosgrove was seriously going through, get a life why don't you blame the dead hijackers they're the ones who started the attacks in 2001, delete your comment it's so disprectful to others including Cosgrove's family

[@alpharyzy]

Tell her I love her and I love her and she was the best mother a person could ever have and I will see her in the next world

[@dal8586]

RIP 🙏🙏🙏 everyone who was lost and their families. Im crying 19 years later

[@ryanjames3260]

At 2.25 you hear crying. Listen quietly with headphones. So sad 😢 she says she loves her mum with all her heart and soul and she will see her in the next world.

[@Miami543210]

OMG. I am ashamed to say that I have never heard this poor woman’s story before now. It is September 2020, and I am just now hearing about the final moments of her life. I cried. I cried a lot today. Listening to the stories of people who should be here with us today. The horrific, unimaginable experiences of those who died that day. EVERYBODY should hear their final moments. This is how we NEVER FORGET. And this is why we must NEVER FORGIVE.

[@GrogedUp]

Listen to Christopher cosgeove story as well he was also in the south tower

[@pennwoman]

I wish she could have called & talked to her mother instead. But she was reaching out for help understandably.

[@super-paw]

Melissa did get to speak to her mother from the 44th floor when she was evacuating. If she had kept going she would still be alive. Sadly she made a tragic decision to go back up because the south tower intercom told employees it was safe to do so. Bear in mind this all happened prior to the plane hitting. They were evacuating due to the north tower plane strike. Melissa made it back up to 78th floor where took the elevator to the 83rd floor. It is at this moment the plane hits the south tower

[@E_Likes_Stars]

She was so beautiful, this is horrible, how could someone purposefully hurt so many people!? May you rest in peace Mrs. Doi ♥♥♥♥

[@B_gud]

On the original recording of Melissa, which I heard many years ago, the way she began slipping in and out of consciousness, from being overcome by the smoke was audible. You could hear every sound, her struggling to breathe etc The parts here where you hear her breathing forcefully into the phone receiver. That’s the beginning of what I’m talking about. I’m glad they updated it where you can’t hear that now. Frankly, it was beyond haunting. It’s still absolutely heartbreaking. I’m sobbing. Again.

[@TaxingIsThieving]

I'm not sure what the point of listening is if it's edited

[@moniqueh7948]

where did you hear it?

[@aniolive]

I was wondering about that. I was with both parents when they died from respiratory illnesses years apart and the labored breathing and struggling for air is haunting and disturbing. It is not something I wish anyone to go through.

[@latricenw]

These poor beautiful souls 💔💔💔. We love you all.

[@josimpson7999]

OMG this poor lady 😭 The way in which she knows she’s going to die is the stuff of nightmares. RIP Melissa 🙏🇬🇧

[@MichaelB-od3xh]

Just a fyi, the end part of the recording was NEVER released to the public. The reason any of the 24+ minute call she made to a 911 dispatcher was released at all was because it was used as evidence in the Zacarias Moussaoui trial after 9-11 happened. Moussaoui was supposed to be 1 of the hijackers but was arrested a month before in Minnesota for immigration violations. So after 9-11 the Federal govt charged Moussaoui. At the trial the govt used around 4 minutes of the very long Melissa Doi call to the 911 operator as evidence, thus allowing the public to hear her voice and interaction with the operator in the first 4 minutes. The rest has to my knowledge never been released and probably never will. That's why if you try and listen on youtube and other sites to the full 24+ minutes of it, you will mostly hear Melissa's voice get beeped out. I am not sure how this part where she asks the operator to call her mother, spells her name and tells the operator what to say to her mother got released on here. I'm glad like many others that we got to hear it although it's very very sad. But I just wanted everyone to know that it wasn't authorized to be released.

[@MichaelB-od3xh]

@KenMac210 I don't but I read about her and why the first 4 minutes of the call she made was released to the public. Again this part should never have been made public. But it is what it is.

[@kevinlongman007]

This is a terrible recording.

[@koolaidman6251]

but it has things I've never heard before .. this appears to be the unedited version that wasn't released to the public. The one that was released to the public had the message to her mother edited out as well as most of her suffering/coughing. I'm really curious how they got this unedited version.

[@klmullins65]

@@koolaidman6251 the original version was over 20 minutes long, so this is still an edited version. I do wish it didn't

[@asyouknowmesoiam]

How was it expected to be any better, in those circumstances

[@alenastevenson]

This is from inside the museum in new york, where there are supposed to be no photos or video recordings

[@annawoodlief56]

Alena Stevenson no it’s not she’s in the north twin tower

[@luisdasilva3879]

This act of violence against enocent people left me deeply saddened , to all the families of those victims of that day my most sincere condolences .

[@oblongfan1]

You can hear her desperation in her voice. Her and cosgroves phone calls are chilling

[@cestbonbon5961]

Cosgrove was just plain rude and embarrassing. This lady kept it together and didn't cuss or yell at the dispatcher.

[@oblongfan1]

@@cestbonbon5961 i mean yeah he was but i really cant imagine how'd i react in that situation. maybe like him too out of desperation.

[@eliwol3789]

Cosgrove’s recording sounded arrogant. A lot of people thought that Melissa at least sounds sexy in her final minutes. You can listen to her voice and imagine what she sounds like when having sex. But all of this was terrible to happen.

[@Nick-oc1nw]

@@eliwol3789 wtf ???

[@Oncewasacco]

@@cestbonbon5961The fact that you call an innocent dead person those words is what’s really rude and embarrassing. Who cares if he cussed a little

[@Sammae]

Heartbreaking... then to add to it, the choking in the background. Lord... RIP.

[@lookingforwyatteearp3137]

Her: "I'm gonna die arn't I"? Dispatcher: "Mam. Say your prayers". Wow that sure didn't help calm her down.

[@murdershe......7378]

To be fair to the dispatcher I don't think anything she could say would be possible to calm her down. Melissa was dying and she knew it and I have to commend her for how composed she actually was considering her situation. I would not be able to string a sentence together or else would just be screaming.

[@ko7577]

I felt the dispatcher did a good job in this situation. Even when she said infuriating things, it helped to distract Melissa. I read some weird explanation that the dispatcher shouldn't have given her "false hope" because it could keep her from "accepting her fate" but for the love of shit, this is the last moments of someone's life. Have hope to the end, I don't see that as a bad thing. And it's very likely Orio Palmer, the fireman who made it to the point of impact and fixed an elevator, actually was in her area at that moment. If the towers hadn't collapsed, he could have saved her and hundreds of other people. I wish more people knew about what he did. He identified the open stairwell and could have led them all down to 44 where he'd fixed the elevator. There was hope for her in that phone call, a fireman was leading a team to get them all. No one knew the towers would fall.

[@jjs7721]

@@ko7577Exactly that. Even if the towers hadn’t collapsed, there was no guarantee that Melissa and others would have survived a rescue attempt, given how they were dying from smoke inhalation. However, in those moments, hope in the form of a firefighter or a dispatcher’s words would have provided great comfort.

[@ko7577]

@@jjs7721 That's how I see it. If you know the situation is hopeless, you provide comfort. Give hope. The person's fate is inevitable anyway, why panic them and terrify them in the last few moments. I can't believe there are people who suggest the operator should have told her, "Yes, you're going to die. Good luck" and hung up. This operator was traumatized from this phone call, but she still managed to make the call to Melissa's mother. She didn't get paid for that, that wasn't her job. But she did it to honor her last wishes and words. I really hate that people criticize her. All operators that day were heroes who gave comfort to the dying.

[@Gulag00]

I remember hearing the full 30 minute phone call years ago it was tough to listen to

[@janetsavona7590]

I hope she went straight to heaven and forgot all that

[@crmay72]

Me too! I just can't begin to imagine what she went through! 😢