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Have you mastered the art of asking questions on a cleaning job? The techniques we use on a walkthrough we learned from going to the doctor.
** GOOD KARMA RESOURCES FROM THIS SHOW **
Simply Said: Communicating Better at Work and Beyond - amzn.to/3ubRSlq
Exactly What to Say: The Magic Words for Influence and Impact - amzn.to/35Lmf8N
Conversation Tactics: Strategies to Charm, Befriend, and Defend - amzn.to/35L75Ax
Crucial Conversations: Tools for Talking When Stakes Are High - amzn.to/3DP3PAO
4 Essential Keys to Effective Communication in Love, Life, Work - amzn.to/3FZRThI
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** THE ART OF ASKING QUESTIONS CHAPTERS **
0:00 - Meet Angela Brown, the House Cleaning Guru
0:15 - What is the art of asking questions?
1:01 - What if the customer won't sit through all of my questions?
1:15 - How can I be invisible about asking questions?
2:16 - Why does the doctor ask a few questions?
3:05 - Do we build credibility by asking questions?
3:36 - Should I be having a conversation instead of just asking questions?
3:54 - Is the initial walkthrough the best time to ask questions?
4:06 - Should I ask how they use their rooms?
4:33 - Can I find out about valuable items during the walkthrough?
5:40 - If a customer won't listen or participate, how should I end it?
6:09 - Will someone hire me just based on the price?
** FAST TRACK TO CLEANING SUCCESS **
SavvyCleaner.com/Calendar-of-...
** MOST REQUESTED LIST OF CLEANING STUFF I USE **
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** EBOOK **
How to Start Your Own House Cleaning Company - amzn.to/3v8QiR7
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** GOT A QUESTION FOR A SHOW? **
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** WHAT IS 'ASK A HOUSE CLEANER'? **
Ask a House Cleaner is a daily show where you get to ask your house cleaning questions, and we provide answers. Learn how to clean. How to start a cleaning business. Marketing and Advertising tips for your cleaning service. How to find top quality house cleaners, housekeepers, and maids. Employee motivation tactics. Strategies to boost your cleaning clientele. Cleaning company expansion help. Time-saving Hacks for DIY cleaners and more. Hosted by Angela Brown, 25-year house cleaning expert and founder of Savvy Cleaner Training for House Cleaners and Maids.
** SPONSOR A CLEANER - SAVVY CLEANER SCHOLARSHIP FUND **
Each year Savvy Cleaner gives away scholarships to the Savvy Cleaner Network, which includes training for house cleaners and maids, group coaching, and 24/7 network support. This trains them in personal protective equipment, chemical safety, cleaning equipment between jobs, how to clean techniques, and more. If you find value in this show and you want to pay it forward, you can sponsor a cleaner here:
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Apply - savvycleaner.com/scholarship-...
** SPONSORSHIPS & BRANDS **
We do work with sponsors and brands. If you are interested in working with us and you have a product or service that makes sense for the cleaning industry, here's how to work with us -savvycleaner.com/brand-deals
** THIS SHOW WAS SPONSORED BY **
SAVVY CLEANER - House Cleaner Training and Certification - savvycleaner.com
VRBO AIRBNB CLEANING - Cleaning tips and strategies for your short-term rental
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** VIDEO CREDITS **
VIDEO/AUDIO EDITING: Kristin O savvycleaner.com/reviews/kris...
HOST: Angela Brown savvycleaner.com/reviews/ange...
PRODUCER: Savvy Cleaner savvycleaner.com