The Difference Between Customer and Client

[@semitukana4496]

Wow...have been using the two words interchangeably all these years, and only now know the difference. Thank you.

[@Abu-Aley]

Hi Max, Thanks for such piece of info. In my language, Arabic, we do have the two words and by far are used in the same way you have mentioned. Regards, Ahmad,

[@danielecostantino8087]

congratulations you are truly an excellent teacher, in particular you are able to convey the essential with such simplicity. Greetings from Italy

[@EnglishwithMax]

Thank you for your kind words :)

[@forgo2745]

Excellent presentation thanks Maxine! You look gorgeous as well! Love 💕

[@v.shankarnarayaniyer9827]

Very beautifully explained in a simple and easy way. Thanks a lot

[@alexdesupercool2291]

I from Argentina. This is the first video I have seen of you and I am fascinated. Thanks for sharing your knowledge and above all thanks for being so didactic! kss.

[@EnglishwithMax]

Thanks for watching! And welcome!

[@philippe7129]

Hello Max, as usual, good job ! this question has always been on my mind - and now it's clear. Not easy to make progress without speaking English regularly. Thank you so much.

[@EnglishwithMax]

My pleasure!

[@GeorgeCassady-gz8ow]

Sex sexy

[@GeorgeCassady-gz8ow]

Client

[@GeorgeCassady-gz8ow]

Client

[@GeorgeCassady-gz8ow]

@@EnglishwithMax yes sex sexy

[@oumoukantomefall4177]

Thanks max! That's my first time in your channel and I find you speak well!

[@EnglishwithMax]

Welcome! Thank you so much. 😃

[@jamalhashalla5602]

Thanks alot good explaination

[@trocandosaberes]

Hello Max! Nice to see you again...your voice is so clear, it's very easy to understand you!

[@EnglishwithMax]

Hi! I'm happy to hear that! I sometimes don't know if it's too fast or unclear :S

[@calvanythopandi4272]

Sometimes it is too fast max,to follow, very interesting,my English is not very well yet..thanks .

[@sandraalvarado2205]

Thanks a Lot, You have explained it very clear. God bless You.

[@sandraalvarado2205]

In my lenguaje there is only a Word that describes this status, ando this one is "cliente " as You have said.

[@flalore]

I liked your video, and I have thought of a personal trainer; in my opinion he has client because for each person he creates an individualized training program, depending on his own body.

[@EnglishwithMax]

Yes, I'd use clients for a personal trainer too :).

[@PabloRGomez-hc7fp]

Thanks for teaching the difference. I hadn't understood the meaning, but now it's very clear. Thanks Miss Max

[@andreykuznetsov6226]

Perfect! Thank you very much!

[@hasanemami9513]

As you said we use customer for geneal business and client for special business.

[@АрсенийЛебедев-е1я]

Thanks. I liked this lesson. Спасибо!

[@learnenglishwithhossam7281]

you are really my teeacher. i am so happy that you teach me or when i learn from you .

[@marcoscardigno7382]

Hello Max...I always follow yo from Italy[Milan] I have learned a lot with your lessons and I thank you for this "mission" of yours. THANK YOU VERY MUCH...

[@EnglishwithMax]

Awesome, thank you!

[@MyEnglishChannel]

Now I know the difference between " customer " and " client ". Thanks for explaining it to us 👍🙏

[@davi7132]

It is a good question ..with your explanation get better to understand.. I am from Brazil ..thanks..👍

[@EnglishwithMax]

You're welcome!

[@emanmahmoud9439]

You're an excellent teacher

[@paulo_00]

In portuguese we also have two similar words: "Cliente" and "Consumidor". They are used exactly the same way you explained referring to the english words "Client" and "Customer", and in some cases they can also be used interchangeably. :)

[@EnglishwithMax]

Cool, thanks! The word "consumer" also exists in English, but it's mainly used in formal contexts or when people are talking about the economy ;).

[@Coppax]

-1) Who is a client? -2)Who is a customer? -3)What's the exception to the general rule? -4)Why do companies sometimes refer to their customers as clients? -5)What do we call people receiving professional advice from doctors and teachers?

[@alessandro11111-t]

Coppax lezzo

[@Coppax]

hi alessio!

[@alessandro11111-t]

Coppax é diventato il commento con piú mi piace, very good

[@Coppax]

i have 600 subscribers that follow me

[@Hari_Rly]

Aa aa

[@Martin-ot7xj]

Hi there , it was very informative tutorial video . thnx

[@lorenzomoncini1570]

Hi! Amazing video, I thought about estate agents and I think they have client because they provide a service depending on your needs.Greetings from Italy!

[@EnglishwithMax]

Thank you! Yes, I would say client for that :). Greetings from Australia!

[@qzd981]

My Dear , you are a all-rounder for languages. My best wishes ❤️💖

[@IsabelGuzmanGonzalez]

Thank you very useful.

[@alghisfu6726]

In Panama We usa one word, "Cliente".

[@AbdulHamid-qu1wl]

Your presentation is just great, dear Max!

[@robertokawano2250]

Good Morning! Thank you for the very good explanation! Very interesting

[@EnglishwithMax]

You're very welcome!

[@wilfriedmathias2236]

Nice video! It´s so good to see and hear you again! I´ve missed you already.

[@EnglishwithMax]

Haha, thanks!

[@zahidshah8377]

Hi Max I find your videos very interesting. I am a big fan of you as you speak very clear. I have been in Australia during my post doctoral fellowship. Greetings from Pakistan.

[@omarjordan5351]

Thanks Max, I watched some of your videos with my daughter, we both like your way of teaching. In Arabic (my first language) Customer is "Zbuoon" زبون but Client is "A'meel" عميل.

[@EnglishwithMax]

Hi Omar! Thanks for your comment. I'm happy to hear that! It's interesting to see that there is another language which has two different words.

[@joelmasamba6762]

Oh my gosh!!! I now understood

[@FallenAngelTeam]

Great tip!Thank you,Max!

[@EnglishwithMax]

Glad you liked it!

[@smyumyu8526]

I'm checking this beloved youtube channel occasionally ^-^

[@Invisus_Letum]

Handyman or general contractor, provides professional individualized services often on a repetitive basis and always under contractual agreement.

[@Akhum_kipz]

Thank you sister ❤

[@saifkhan4833]

Hello Max ,i like and appreciate your teaching skills all lessons you gave are very valuable for everyone. By the way your nails colours💅 are looking stunning beautiful and got attention also .

[@EnglishwithMax]

Thank you for watching! :)

[@joseantonioantonio5246]

@@EnglishwithMax as for the word "consumer" what is the use case? Thanks for your videos. I love your Brazil themed nails, green and yellow.

[@mauronaranjo]

Thanx Max, your videos are really helpfull for me to learn mor new thigs every day. Greets from Colombia.

[@EnglishwithMax]

I'm glad they're useful, and thanks for watching!

[@learnenglishwithhossam7281]

@@EnglishwithMax keep on ctually your content is unique , my sweetheart teacher.

[@miguelmendoza9304]

Thanks, Max.

[@rajannaik4963]

Confusion cleared thank you.

[@EnglishwithMax]

Glad it helped

[@raulofthehouses174]

Excellent class❤❤❤

[@domsbits3922]

In property, a client is a landlord who is wanting to rent out their property or sell the property, the customer is the person looking to buy or rent the property. A client may not want photos of the graffitied wall on the building but as property agents we are not allowed to hide anything from the customer.

[@otsukardi8850]

Nice lesson.

[@EnglishwithMax]

Thank you :)

[@eng--hassan4362]

A..........is simone who pays a person or organisation for service or advice ( client --- customer )

[@hussienalsabri2085]

Thanks.I grew up with mem💗

[@Hari_Rly]

Nice, beautiful ❤️👍

[@mrenglizee9248]

I love English with u

[@EnglishwithMax]

Thanks, Ahmed :).

[@celinequatrehomme1362]

Thank you for this video which is very clear. Are there "customers" in a theater ?

[@EnglishwithMax]

Good question... It wouldn't shock me if people used "customers" in that context, but I think it's more common to use "spectators" or "audience members". "Patrons" is also often used. And in some contexts, "theatregoers/theatergoers" or "cinemagoers/moviegoers" are used.

[@washingtonfranca8812]

thank you for the tip

[@EnglishwithMax]

No prob!

[@emerituse3390]

It's true. Even people who are fluent in the english language really don't know which is the proper term to use. Thanks for the clarification! =) Perhaps, in a future video, you could explain the difference between, and the proper use of, the plural forms of "client". Is it clients or is it clientele?

[@EnglishwithMax]

My pleasure! That's actually quite straightforward (yay!). Both words are in common usage. "Clients" is simply the plural of "client" and "clientele" is a possible plural of "customer" or "client". Hope that helps! www.thefreedictionary.com/clientele

[@emerituse3390]

With my business, I have always preferred to refer to my customers as clientele rather than simply customers for the fact it just sounds more dignified and respectable to me. After watching this video, I was suddenly struck with the sense that maybe, for all this time, I've been using the incorrect terminology. Yes, that was quite helpful and I can, now, breathe a sigh of relief. Thanks again! =)

[@EnglishwithMax]

Yep, there's nothing wrong with saying "clientele" to refer to your customers as a group. :)

[@giacomobarion4831]

I thought a about two types of services: public transportation and taxi service. the first service is used by a lot of people and so in My opinion public trasnportation,for example buses, has costumers while taxi service has clients because it is an individualized service.By

[@EnglishwithMax]

Thanks for your comment! It's strange when it comes to public transport - we don't normally say either. We'd probably say "passengers" or "commuters". I think because we tend to associate customers and clients with businesses, and not with services provided by the government (even if some public transport is privatised these days ;)). But yes, you could say "clients" for taxis :).

[@yossentquintero7912]

thanks, Max, alwas i had the same mistake that I was not sure, but now I known the difference.

[@EnglishwithMax]

I'm glad it helped, and thanks for watching!

[@aimannomourad6996]

Thank you for your great efforts.

[@ashishmanwatkar1074]

Please make video on months and weeks.

[@namerbasil735]

Very informative video madam .. and as in English there is Arabic alternative to both client which is ameel and customer which is zaboon ... cheers and take care 💐

[@andreshombriamate745]

The word "client" has another meaning, which is quite different. It refers to a person who is protected or perhaps subsizided by somebody more powerful or rich. Surprisingly, this was the original latin meaning of "cliens", which was like a vassal of a patrician. I don´t undestand how the meaning changed from "someone from whom you receive money" to "someone to whom you give money". At least in Spanish , the original idea is still present in the word "clientelismo" (giving goods, money or protection to buy the approval of a certain population) which is attributed for example, to the "capos" of Maffia nets as a way to buy their votes, silence, help... In this sense has no relation with the word "clientela", which means "clientele", group of customers of a certain shop or company.

[@barneylaurance1865]

And we still have this meaning in the English phrase 'Client state', referring to a nation state that has a very close relationship with another much more powerful state.

[@sadanyawa1935]

Thank you, Max.

[@3dtv509]

In Vietnamese, both "customer" and "client" are called "khách hàng".

[@thomasschmitt8827]

In german you have 2 words too. "Kunde" and "Klient". Most of the time, like 90%, you use Kunde, but sometimes it would be weird to say Kunde. Klient is used often when its about getting advice. Kunde sounds more like bizness, money, buying and so on. So Klient focuses more on the advice/relationship aspect. Of course you pay and get a service, so its always about money, but Klient is used to hide that fact a bit. For example when you talk about lawyers. You always say Klient when you speak about lawyers. I think lawyers would get offended when you would say "Kunde" to their "Klienten". Another profession is psychological therapist. They avoid to say "patients" because that sounds so much like illness, need for help and so on. Thats why therapists say "Klienten" too.

[@EnglishwithMax]

That's true. But "client" is used a lot more often than "Klient" ;).

[@Buff-GoDeliveries]

OK, I think you need help with this one. I run my own business here in Cheyenne Wyoming and for me a client is someone who uses you regularly, they are loyal to your brand yet customer is someone who comes around every now and then who’s really not loyal to the brand that is the difference between a client and a customer

[@nuranozdil96]

English pronounciation, ı liked.

[@mohammadkashef1586]

You are always Great , give us more videos , we are waiting you

[@EnglishwithMax]

Thanks, Mohammad! I've filmed another one which just needs editing, so hopefully it'll be online next weekend!

[@hoseinkeshavarz9204]

What was the coarse language you warned about it?

[@EnglishwithMax]

I'll give you a hint: it starts with B and ends in T. (it's not very strong, but some people are sensitive ;))

[@editxm]

In my language, Spanish, we have many definitions, for example: Consumidor, usuario, ciudadano (ciudad), parroquiano (parroquia // persona que frecuenta un establecimiento público , , paciente, clientela, huésped, pasajero, ...etc It seems kind of complicated :-)

[@EnglishwithMax]

Yes, we have them in English too :). E.g. consumer, user, citizen, parishioner, patron, patient, clientele, etc.

[@abdelkaderhamadi7422]

thinks a lot Max, you are doing a good job, your teaching method and your style make you the best, i also like your accent, is it australien? which region. by

[@EnglishwithMax]

Thanks very much! Yes, I'm Australian. I'm from New South Wales, but accents don't change much from region to region in Australia. There are stronger accents and weaker accents, but you hear them everywhere. You might find this interesting: en.wikipedia.org/wiki/Variation_in_Australian_English

[@dilettapizzirani2992]

Hi i liked your video! I thought about another service: the call center that answers to a specific question from people has customers.Bye

[@EnglishwithMax]

Thanks! That's a tricky one. The people calling the call centre would be customers of another company - a company which is paying the call centre to answer people's calls. The company would be the call centre's client. Does that make sense?

[@sanjeevmadaveni3746]

Thank you mam .. happy to see you ...

[@snehalquest]

We provide building hardware parts. Therefore that company, which is in Chicago, is our customer. And another company, whom we provide service after the sell, is our client.

[@EnglishwithMax]

👍👍👍

[@roshnipiplodiya1991]

Nice information

[@esm325]

Sometimes I like to watch again your old videos :)

[@EnglishwithMax]

I hope they're useful! I often cringe when I watch my old videos... 😅

[@БорисКоэн]

Hi Max. Thanks for your lesson. I wish them all to be as short as this one :-) There are two words in Russian then.

[@EnglishwithMax]

Tbh, one of the reasons I mainly make long videos now is because the KZbin algorithm prefers them ;-).

[@ewelinalyszkowska2336]

Hey Max, nice video again. Could you pls prepare some video with vocabulary, which is suitable for contact with customers? I think that would be also good one for your followers ;) In Poland: klient (same as customer and client)+ konsument (I think same as consumer - economic point of view)

[@EnglishwithMax]

Hi Ewelina! Thanks very much for your comment. Sure, I'll add that to the list of video ideas :). Thanks!

[@vaibhavidate2530]

For parlor or salon which one amongs customer or client is appropriate?

[@EnglishwithMax]

I'd probably say customer.

[@christianrendon3179]

actually in Spanish exist cliente and consumidor which is almost the same, nice video.

[@EnglishwithMax]

Oh yes, in English there is a similar word: consumer :). And thanks!

[@marianpredeanu]

Thanks, keep going!

[@daniloalves9928]

Hello, I work at Verizon/AT&AT, in my case the person pay much money for the service, Is it correct I say "client"? Because They pay for a professional service

[@EnglishwithMax]

You could call them a client, particularly if they have a business and the service you are providing is for business needs. :)

[@mohsenzolfaghary5106]

Your nails are colorful and beautiful

[@EnglishwithMax]

Thank you!

[@ErikaGonzalez-bc2ys]

Hi,would you please do it a video explaining when to use another and other, up,it,(leave it)for example...please. Thank you.

[@EnglishwithMax]

Hi! I can't promise when I'll be able to do them, as I already have several other videos planned, but I'll definitely add them to the list ;).

[@TheAqeelma]

Wellcome back ma'am. ❣

[@aslanhasan16]

thanks

[@alih7619]

hi could you please make a video on the pronunciation of different contractions in Australian English? like : we're , we'd , how're etc. would b much appreciated 😊

[@EnglishwithMax]

I'll try to do a video on contractions soon, but in Australian English they're basically the same as in British English ;).

[@aurorachiarini6083]

Hi I liked your video, and I thought about airline companies and their passengers whom in my opinion are neither client nor customers. What do you think? Bye

[@EnglishwithMax]

Hi! Yes, that's hard. Customer or client sounds strange to me for airlines, but I googled it, and apparently lots or airlines say "customers".

[@ashishmanwatkar1074]

For British English please refer free site name

[@chevaliermichel2219]

Hello Max. In France there's two words but not used in the same way as in english. 1st is "client" of course but the 2nd is "usager" which is exclusively used for the public services users. However it's not a strict rule : for example an urban train user is an "usager" but a traveller by train is a "client" :) ) nuance! Alas, i don't have any example of business. Bye bye

[@EnglishwithMax]

Ah ok. I'd seen the word "usager" in France, but I hadn't really thought about it. Thanks!

[@charlesfeng2834]

For regular customer, often I will use account.

[@EnglishwithMax]

Yes, that's often used as well! 👍

[@juliocesarlimadesousa9109]

Hi Max! Hi Frank! I miss George. Where's he? It was a very interesting vocabulary lesson. I think that I got it, let's see: * CLIENT is a person who uses the services of a professional person or organization, for example, a lawyer or a bank. * CUSTOMER is a person or organization that buys something from a shop or business. In Portuguese, both words "client" and "customer" mean "cliente". (Please correct, thanks a lot.) See you next time. Bye!

[@EnglishwithMax]

Yes, that's basically it! One minor correction: *Where is he? "Where's he?" is grammatically correct, but for some reason, native speakers don't say it. I think it's just a question of style/habit. We also say: "Where is she?" "Where is it?" (Not "Where's it?") BUT if there's an extra word, we sometimes use the contraction. E.g.: "Where's he from?" "Where's he living?" And George is in the video - he's just behind my shoulder ;). He was just too shy to participate.

[@juliocesarlimadesousa9109]

Thank you for the explanation, Max. I've watched the video again. You're right, I didn't see George behind your shoulder. Maybe I need to change my glasses. (Could you please correct again, thanks.) I'll be waiting for your next video lesson. Take care!

[@EnglishwithMax]

Nothing to correct :). Thanks, you too!

[@alexandrezecchi6404]

In brazilian portuguese we three words: cliente, freguês and consumidor.

[@sayedalmosawi4147]

So many thanks Max, what about these points which can be as a main marks for the deference between " Client " and " Customer " Client more appropriate to the one who regular partner to the service or goods provider, whereas Customer fits into non regular partner - specially who bay once off ! How could your comment on this be ?

[@EnglishwithMax]

An interesting point! I think more often than not, yes, that's the case. However, some businesses have regular customers, and some professionals, like lawyers, might see a client only once.

[@Xanî550-b4e]

I say thank you for those videos

[@EnglishwithMax]

You're most welcome 🙂

[@alexandrerocha6130]

Hey, Max! Super interesting lesson. I had not paid attention to it before I watched your video. I cannot remember any other case that your lesson does not give the answers. Student and patient are the only exceptions I can see out of the pattern client x costumer. But you have followers on KZbin! 😁

[@EnglishwithMax]

Haha, yes. We use different words for KZbin and social media. :)

[@francesco5007]

What about the hotel environment? Should I say customer or guest? Or perhaps I should say both? Thanks in advance

[@EnglishwithMax]

Normally we say guest. :)

[@kardofanoos]

Well done honey, we could use both customer & client for telephone or internet users ?

[@EnglishwithMax]

I'd only say customer for those :)

[@devenirfamous237]

as usual nice video.

[@greciaorense5725]

How about lending company.i can either use costumer or client of their company?

[@EnglishwithMax]

Hmm... good question. I think either would be fine.

[@jingyi2252]

Hi, in my language, "Gu ke" is for customer, and "Ke hu" for client. Ke hu seems more professional and Important.🙂

[@humberttocandido]

In Portiguese Brazil we have just one word: cliente.

[@فريدحسينجهادي]

thanks for that

[@EnglishwithMax]

My pleasure :)

[@Islam_makes_Peaceful_soul]

Ok. Thanks!