The GE Profile PFQ97HSPVDS 28 Inch Smart Front Load Washer/Dryer Combo

[@One-Day-After-Another]

I bought a small bagged vacuum and keep it in the laundry room...It takes forever to fill a bag...I've always done this because dusty lint flies everywhere when you hand clean the dryer vent... I'd also stick the crevice tool inside to get any lint that might have fallen when putting in/taking out the lint screen...and just vacuum around the laundry room to keep it clean..... sorry I'm a clean freak. LOL EDIT: Just finished the vid. You're review was amazing and you didn't miss a thing...Great job

[@kevincozby]

I've had mine for two weeks now. It's been great so far. Thanks for the great overview.

[@tsimonin]

You're welcome... work in progress

[@sarahgriffith7196]

My 2nd one is wonderful the 1st one beat the hell out of my house installers never took bracket off of the back and it damaged it....daughter washed cloths one evening it woke me out of a dead sleep beating the hell out if house called lowes got another one and they picked up old one love this one😊

[@tsimonin]

Best washer ever!!!

[@shou635]

I never buy an extended warranty. I just replaced my whirlpool washer and dryer. Got 30 years out of that. Did have to replace parts once a while but it worked. Liking this new machine so far.

[@melindadenham8039]

I got a LG Front loader, washingmachine and dryer I had it for eight years no problems 😊

[@shou635]

Have had mine for a few weeks. Love it so far. Can save your settings so you don’t need to adjust every time.

[@iDacian]

Thank you so much for your in depth overview in this video, can't wait to get my hands on one of these machines here in Canada. Awesome, looking forward to your next video of how it performs later. Keep it up!

[@pauljones8796]

I've watched and read every review I could find on this. This is one of the best reviews I've seen. Mine was installed yesterday doing my first load today. So far I'm impressed. Where did you get the extended warranty and how much was it?

[@tsimonin]

Thank you!!! I guess it depends on where you got your unit. Amazon has a warranty you can put on the unit.

[@philjohnson9744]

@@tsimonin ok thanks my dealer said you can buy it direct from GE thought there may be other places to get it

[@iposttvshows]

How is amazon to deal with re: customer service and delivery of big-ticket items? I bought a fridge last summer and I thankfully only had to deal with Costco and not LG. I've also watched a lot of reviews, and all are great. I don't like that this one is an affiliate though. But since I've seen so many other amazing ones... 🤷🏻‍♀

[@philjohnson9744]

@@iposttvshows why not buy local so they can deliver and set it up. I could have drove to numerous stores and picked one up. For the same price I waited a week had it delivered and set up. Sure I could have installed it no problem, but why try and wrestle a 300 pound machine into your laundry room when two strong young guys will carry it in. I use Amazon all the time but sometimes supporting a local business for service is worth a lot.

[@iposttvshows]

@@philjohnson9744 I support local businesses all the time. Not sure what local business I could buy this from. Also, with such a big ticket item and the likely hood of issues, I would like to know I'm buying from a place with great customer service. I had 3 Fridges delivered before one fully worked and had no damage. Costco made it as painless as possible.

[@Majeskty]

We did purchase the Ultrafast and have had it just over 1 month (now July 2024). The lint does have some leakage past the filter, however I have not seen much build up on the blue coil’s as of yet. I did about 1 week ago put the foam filter modification on the back of the lint trap (from another video) to stop the build up on the notch in the back of the filter slot, which improved to block the lint build up and not have to clean it as much. I have not thus far put the top or bottom modification on the filter, however have been thinking about at least the top portion, which is where I see (small amount) of lint leakage. The Ultrafast thus far has worked extremely well washing and drying all in one load. Just be aware if you place towels in with cloths they don’t dry as a mix. So i would recommend towels all as one different load. Yes i would recommend the Ultrafast for 1) small spaces, 2) ventless, 3) ordinary 110 plugin. Works well!!! For myself!

[@tsimonin]

@Majeskty make sure you look at the filter on the very bottom every once in a while, it will clog up.

[@Majeskty]

@@tsimonin Yup, I clean the filter every load and take a flashlight to look deep inside. A long tunnel to check out. Before the foam blocks, I had purchased some brushes and a flexible hose attachment to my portable Ryobi vacuum that I have, which does work once that bend is straighten out. However that modification did help on the tunnel lint left overs! Best to all and decision making!!

[@tsimonin]

@Majeskty not the lint filter at the top. the one at the very bottom of the combo in the front that has a cover on it. You have to unscrew it and let the water come out. It's another filter, and I forgot about it, and it clogged up.

[@Majeskty]

@@tsimonin Yes, the pump filter does need checking. That needs checking depending on your use 1-3 months, don’t remember GE’s recommendation however I was thinking ONCE Per Month. Wish they had provided a small tool for opening the access panel or a different mechanism. I found a thin butter knife and slides easily into the slot to pop the panel open. Make sure that the drain ramp you pull down is all the way or the water that drains will flow back on to the top of riser or floor. I do have the riser which helps getting a butter bowl underneath to collect the water about a Pint.

[@JAKEeSHOW]

AMAZING REVIEW!!!! Thanks so much for sharing your superb insight and experience :-)

[@tsimonin]

Thank you!!! Work in progress...

[@petermaz701]

Rather than an AC unit, I would say it’s more like a built in dehumidifier since that’s exactly what it’s doing.

[@tsimonin]

Yes.... With a fancy pump for the water... Or may be a steamer dryer...

[@tonyrager6356]

I thought I got a dud when my electronic screen didn't work, a frustrating 1 hour later I discover the sticker covering it, DUH, GREAT machine though!

[@ChrisEpler]

1 of my 2 units actually has 2 buttons not working, Extra Rinse and Wrinkle Care(or something like that). Have GE coming out on 11th to check it, hopefully don't have to wait for parts and hopefully they can access it w/o taking it out of the drainpan because it'll be 'interesting' getting it out....

[@sherylrodriguez2965]

Cant wait to get mine home on Saturday! Best review yet ❤😂

[@platinum9898]

I love this unit. Only negative i have is the blue rubber ring collects a nasty amount of yuck n debri after every cycle. Not a deal breaker though. I would wipe down the gasket or run a self clean cycle after every load or after a full day of laundry.

[@tsimonin]

We had a front loader years and years ago that did the same thing. Just got to wash it down every once in awhile.

[@Ozzie4Para]

I watched one video on this machine where the woman was ranting and carrying on about how her brand new super duper GE Profile One and done machine wasn't working. She called GE and complained. GE told her to contact the retailer where she bought the machine from because she had only had it for a few days. She called Lowe's and they told her all they can do is have her return the machine to the store for a refund and then they could order a new machine for her. She said she got upset with Lowe's and wanted them to have a repair person come out to her home and see why the machine wasn't working. Come to find out, she never bothered to remove the label on the display screen as well. Unreal.......... All that stress she put on herself and others for absolutely something so simple had she used an ounce of common sense. Just an ounce......

[@Ozzie4Para]

I know my comment might seem offensive to some, but come on. The machine comes packaged with the display label as showing a screen that's lit up. How can the display be lit up when it hasn't even been plugged in yet? lol

[@tsimonin]

Lol.. My bad.. I almost did the same thing... that sticker looks real...

[@sjf1232]

Mine was the first one that the Best Buy installers did. I had to stop them from changing the plug to a 4 prong 220 volt connection, reinstalling a dryer vent, and by the time I showed them to remove the sticker on the display they had managed to change the language to French. It took a few minutes to figure out how to fix that. 😂 I’ve had mine for about a month now and absolutely love it!!

[@tracyschulman5364]

My best buy delivery people took all the stickers off when installing.

[@iposttvshows]

This is why I'm hoping Costco will start carrying this. While this was user error, GE and Lowes inability to be of any help makes me never want to order from anywhere except Costco.

[@CactusDronography683]

Great review,i got mine a few days ago just closed on a house, going to test out this weekend.

[@tsimonin]

How did it go?

[@jeromedavis8575]

I'd like to see a full cycle with laundry detergent and fabric softener on normal cycle with both wash/dry.

[@tsimonin]

I will work on that as a follow-up video. Maybe show the information on the app. The app keeps track of all your loads. Incredible!!!

[@mamabear1135]

Make sure the installer takes off the big silver metal strips across back of machine ..

[@catipps]

I’m so glad I saw your comment Best Buy took off shipping bolts but not brackets. I’m removing them now Thank you.

[@platinum9898]

So one problem i see is with shipping, yesterday we had one delivered but had a huge dent and the delivery drivers refused to go down 5 steps into our basement from the hatchway in back yard... this unit weighs over 300lbs... if you can get over that initial hurdle then its great 😅

[@tsimonin]

Yes... It is very heavy... I used a beefy dolly to roll it around... If you don't have help I would defensibly have some one set it up...

[@ChrisEpler]

My first delivery crew from Lowes refused to install due to weight and left it in the garage. Contacted Lowes and told them they said they needed a team meat to have 3-4 people carry it upstairs. Rescheduled, next crew came, 2 people again... They did it, got it in safely I will give them that but their attention to detail was lacking, didn't even level it properly, shoved hoses in too far, hooked up a hose backwards (had right angle hoses for back of washers) etc....

[@platinum9898]

@ChrisEpler similar experience. First crew was having a heart attack, second crew was deemed " the cleanup crew" did a good job. Leveling is the issue with this machine. Definitely needs to be perfect.

[@donye_mfkn_east8161]

@@ChrisEpler I just had a similar experience with lowe's, they delivered my moms unit 12/14/2023. The delivery guys tried leaving it in the hallway claiming it was too heavy to slide it into the laundry closet without ruining the vinyl plank flooring, they ended up using some sliders we had and put it in place but they didn't remove the sliders from under the unit. I watched them install the unit on the riser and I never saw them balance the unit so I asked twice if the unit is balanced which they said it was. Later we started using and testing out the unit and it shakes a bit and is obviously out of balance. I also noticed Lowe's had the drain hose shoved about 2ft+ down into the drain (instructions say no more than 7 inches. After watching this video tonight I discovered that Lowe's removed the 4 large shipping bolts but did NOT remove the 2 large metal shipping brackets, we have done probably 10-12 loads of laundry so I don't know if the unit is damaged now. If there is even the slightest chance that it could be damaged I want Lowe's to exchange is ASAP!

[@Majeskty]

Several videos show lint issues and of course there a videos for modifications of lint filter. What has been your experience with lint being captured by the filter? Any build up on coils (blue) of heat pump? Thanks

[@brettonrc]

Have you noticed any lint getting on the fins? We have 2 spots where it seems to collect on the fins, top and bottom near the front

[@tsimonin]

I think it will be okay, but you still need to keep an eye on it. Ultimately, check and clean it after each wash and dry.

[@billkunert7281]

You didn't mention that it is ventless and some lint removed during the dry cycle goes out with the water removed during drying.

[@tsimonin]

I probably could have spent two more hours talking about this machine. Lol... Love it..

[@egcorral]

I am considering buying this machine. What’s the implication of some of the lint going out with the water during drying? Is it going to clog? Thank you

[@tsimonin]

@egcorral I'm not an expert on drains, but I would have to say it would not be a problem. Small particles would just go down the drain.

[@ChrisEpler]

@@egcorral It's likely happening with your current washer. The front pump filter cleanout is where you'll want to keep an eye on as it has a small comb filter and grid to catch lint that might cause a problem. Cleaning this out regularly is a good idea to help protect the pump. Just keep a small low plastic container handy to catch the cup or two of water and just crack the twist knob until water starts running down the 'ramp' you flip down, once it stops open the rest of the way and just clean out any lint/slime you find in there, maybe check the hole it goes into for anything left behind. Hole on the right goes to the pump, hole in back to the tub.

[@brandonrippeonphoto]

@@egcorral don’t worry the commentor doesn’t really know what they’re talking about, there’s a pump filter at the bottom of the machine that catches lint and small particles that make it out in the draining of water. it is easily accessible for cleaning and prevents lint from making it to your drain

[@ChrisEpler]

I noticed the white/yellowish ductwork to the left of the filter where it goes down into the drum can get quite a bit of condensation on it but it isn't Microban treated. I hope that area won't end up getting mold growth as it would be a pain to get in there to clean it. App needs a way to do separate notifications settings for softener and detergent dispensers. Right now they're grouped together so if you don't plan to use softener you'll get notifications about softener being low/out all the time and if you disable that you lose detergent notifications... GE should make the drain for the pump filter easier to open to encourage cleaning it often, shouldn't need a screwdriver to open that thing! If you have pets you're going to get a lot of hair in there, highly recommend checking that more often than you think you should.

[@tsimonin]

I saw something out there on OxiClean sterilization. I haven't had a lot of time to look into that yet. It's almost like it is a steamer instead of a dryer. But the clothes come out feeling very nice.

[@tracy3066]

Oh that’s a bummer that if you don’t use softener you lose the detergent notification. We don’t use softener so we’d want to disable that alert on that. I wonder if we could fool it by just putting water in the fabric softener dispenser instead?

[@ChrisEpler]

@@tracy3066 Hey that's an idea...

[@tracy3066]

@@ChrisEpler We’ll have to give that a try. We’ve never used fabric softener and don’t want to start.

[@iwrk]

I have my doubts on reliability. Wait till you have to fix it even though it has a 10 year limited warranty.

[@tsimonin]

Time will tell... Always get Extra warranty...

[@randygriffin4821]

Hi Thomas. It’s been a while so how about an update. Do you still like this unit. Any problems or dislikes? Thinking about getting one. Thanks

[@tsimonin]

Yes, I really like it!!! It will pay for itself in just the amount of laundry detergent and fabric softener it saves. Not to mention the electric bill going down, LOL. Love it

[@MadLadsAnonymous]

Can you please let us know how long a normal wash-dry cycle (large load) of colors takes? Whites? Large bedding? Thank you! Looks like a solid machine. Congrats.

[@mamabear1135]

It takes abt the same time as if u used a washer and dryer separately. If u do blankets or towels it takes longer to dry. Roughly w hrs I’ve noticed for most loads.

[@ChrisEpler]

2-2.5 hrs depending upon how absorbent the materials are. I noticed this washer spins for a longer time than I'm used to, to try to get as much water out as possible... Sorta caused an issue when I did a test load with the quick cycle that had a towel and a few misc other clothing items....the spin cycle got that towel to really stick to the drum and it was still stuck solid and not tumbling half-way thru the dry cycle at which point I pulled it down and shook it out a bit...not sure if it would have ever dislodged. This was with the spin speed at 'high'. (towels usually run at Extra High I think) Was probably an issue since it was just 1 towel and not enough things to bump it loose.

[@tracy3066]

Ok what about the condenser? Does that need to be cleaned at some point? If so can you get to it easily?

[@tsimonin]

Possibly... Filler is doing a good job...

[@tracy3066]

@@tsimonin Thanks. So how would we know when the condenser would need to be cleaned? And is it easy to get to in order to clean it?

[@KMarioJP]

Does the machine come with water inlet hoses?

[@tsimonin]

I can't remember... Lol

[@tsimonin]

Check the description to make sure.

[@Majeskty]

My understanding, only drain hose and the electrical plug comes with the unit. The hot/cold water lines will need to be purchased.

[@pauljones8796]

Is there a clear protector on the door? My door is all scratched it almost lots like plastic on it.

[@tsimonin]

I didn't have one on my door... Plastic on out side and glass on the inside...

[@brandonrippeonphoto]

Any issues moving it yourself?

[@tsimonin]

Very heavy, had to build a dolly with big wheels, used plywood to roll it to where it needed to go. LOL

[@brandonrippeonphoto]

@@tsimonin Thanks, I have a heavy duty hand truck and no elevation, changes going to attempt to move it into place by myself

[@donye_mfkn_east8161]

I got my mom one of these the other day, she's loving it thus far! BUT the Lowes delivery guy was saying it was too heavy and he was having difficulty getting it into the laundry closet (which is small but there's a good 6-8 inches of space on each side of the washer) and he said he didn't want to mess up the vinyl plank flooring, the guy ended up putting it on sliders we had and sliding it into place which isn't a big deal but he left the sliders under the legs and the unit shakes a bit at times, he also didn't balance it correctly according to the instructions (I watched him not touch the legs at all on the riser and I asked him multiple times if its balanced he said yes absolutely) so I guess I have to get Lowes to come back out and get the sliders out and get it balanced correctly! Watching your video now I am 99% sure the guy also only removed the 4 big bolts on the back of the unit so now I'm worried about that and if any damage has been caused as my mom has done probably 10 or so loads of laundry thus far.

[@donye_mfkn_east8161]

I just checked the manual to be 100% sure the brackets need to be removed and I checked the unit and sure enough the 2 big shipping brackets are still attached, wow! I'm at a lose of words! Thank you so much for stressing to remove the bolts and the brackets in your video!! I wonder if the unit needs to be swapped out for another one now as I don't want my mom to keep a unit that has even the slightest chance of being damaged now from using it with the brackets attached. What a mess! Oh, I haven't tried to move the unit at all myself and the delivery guy stressed how HEAVY it was but you seemed to be moving it around very easily?

[@Majeskty]

Watching other video’s and looking at the manual download in preparations of possible purchase. I am looking at getting the riser and directions show that the riser needs to be attached, balance, even move the units feet down to snug it down, before removing the back brackets. KZbin is good tool to educate to catch errors by the installers and just own knowledge. They do mention about damaging the unit somewhere if bracket is not removed. Did the store take care of the balancing or did you ask for different Ultrafast out of your concern? Thanks

[@donye_mfkn_east8161]

@@Majeskty I ended up getting a new unit. ...... When they delivered the 2nd unit the delivery guys did some weird sh!t where they basically turned the unit upside down to install the riser instead of lying the unit down on it's back which scuffed the corner of the unit up and then I tested the scuffed unit it would not run a cycle it would power down after the load sensed. ...... So, I made them bring a 3rd unit and I was set on them doing everything 100% according to the instructions. After they removed the 2nd scuffed unit instead of installing the riser on the new 3rd Unit and putting it in place the delivery guys ended up setting the 3rd unit in my hallway and leaving, they refused to install it and said I would have to call and have someone else come out and mount the riser and put the unit in its place ..... So for the 3rd unit I ended up having some guys I know come out and carefully install the riser and carefully balance and put the unit in its place without issue.

[@Majeskty]

WOW, what company was this if ‘Big Box Store’ can I ask? You are not getting any customer satisfaction from this store. Maybe report to GE your experience to put pressure on them. Did they send same installer’s who were pissed at you! How many installers is required? It is a heavy machine to manhandle! Yeah video and I believe manual showed before removing back brackets lay it on its back, place mounting brackets on riser and Ultrafast, then connect riser to bottom of Ultrafast, bring all upright, finish tighting brackets, turn feet on Untrafast to snug everything down and finally remove transport brackets on back and save for any future move. I hope with all your issues in the end the Ultrafast turns out to be a good purchase!

[@donye_mfkn_east8161]

@@Majeskty The company was Lowe's, the issue really wasn't them but more so the delivery company they use. GE said the delivery companies are all horrible. Yeah leave the 2 brackets and the 4 bolts installed while the unit is gently laid on its back to install the riser, then stand it up on the riser, remove the brackets and bolts, balance it. It takes 2 guys but having a 3rd person is helpful, it is a heavy unit. It's a great unit, we like it a lot it was just a huge pain.