I am DONE with Chanel. I went to the HARRODS boutique today and it was dignity-stripping. While I was looking at the costume jewelry trays along with another lovely young Asian woman, she was taking some pictures for her friend. Then the SA suddenly raised her voice and yelled at her “I told you 3 times to not take pictures! Get out of the boutique, you’re not allowed to buy anything!!!”. That poor woman nearly started crying, didn’t understand English so well, asked “what?” and said sorry many times over again. I was paralyzed. I don’t care about their new nonsensical company policy, this is not how you enforce your stupid rules. Then I attempted to purchase the earrings I liked and I was NOT ALLOWED to purchase them. The SA told me that I had purchased two pairs in the last 2 months already (both of which were presents for my mom) and couldn’t buy any more costume jewelry. I was very startled and asked if there was any way I could still purchase it. I offered to do it through my mother’s account. Then the SA (which was a different one from the one who kicked the lady out) raised her voice at me, everyone stared, and yelled “DO YOU WANT ME TO BREAK CHANEL RULES FOR yOu?!”. I was absolutely appalled. I will never purchase from this brand EVER again. It used to be my favorite and my mother and I have spent 50.000£ on this brand over the years. I’m not a masochist and I refuse to see other customers degraded in my presence. Play stupid games, win stupid prizes. I made an official complaint with HARRODS customer service and they will forward it to Chanel’s HARRODS manager. I’m not crawling on all fours and begging for anyone’s permission.
@SuperDacob2 жыл бұрын
The problem is that apparently their CC manager at Harrods is terrible, allegedly. I have heard really bad stories about her. Not sure if they replaced her by now but if they haven’t, then thats the manager that threatened Romina to report her to head office for filming in the boutique. Appalling and unprofessional behavior on their end, to yell at customers out loud like that, embarrassing them in front of everybody else. How rude. I would personally never support harrods chanel. They first need to humble themselves, apologize to many people and clients and change their management. This is just my personal opinion, and only based on the bad experience stories I have heard over and over again about their Harrods shop. Having said that, not all their shops are the same. Some have wonderful staff too. 💖
@Skyebright12 жыл бұрын
Wow Romina has a horror story about Chanel Harrods as well, I don’t think it’s a good store to shop in.
@Skyebright12 жыл бұрын
New Bond street store might be nicer
@jennwellings99132 жыл бұрын
ME TOO! I comment on Romanian’s video a few months ago saying that the SA’s - my usual SA up in ready to wear in Harrods is lovely and they all seem to be much nicer than the ones downstairs in accessories….. I was there on Tuesday this week and my GOODNESS! They were vile, both accessories and ready to wear (not my usual SA). Ready to wear honestly looked like she would spit at me and was disgusted by my presence and that I was asking to see things, muttering under her breath, telling me the wrong names and sizes for things which I knew! All so awful awful awful! I used to try to buy my big purchases from Harrods because of their loyalty points system and my membership 10% off days but not now. I went over the road to LV on Sloane where I have THE most amazing SA, and spent my money there instead on a very special mini capucines from the stardust collection.
@JasonLuxLover2 жыл бұрын
Sorry I missed the live chat on Saturday I had to work! 😢 I want that 2.55 flat card holder for $550 in the pink it’s gorgeous! 💕💕💕💕💕
@SuperDacob2 жыл бұрын
No, I will start reposting single videos from yesterday’s livestream tomorrow 🌅💖
@marleneperez36302 жыл бұрын
Omg love the reissue small size wallet on chain
@SuperDacob2 жыл бұрын
Me too 😭😭🥰
@Skyebright12 жыл бұрын
Agree, I have a WoC already but a larger size is cool
@michellecrawford56922 жыл бұрын
Thank you Dacob. Great review! Love the PINK❤️
@SuperDacob2 жыл бұрын
Thank you Michelle 🙏🏻💖🌈
@hollygrace68142 жыл бұрын
Omg the comments when the foldable jewellry box came up. I am in tears
@hollygrace68142 жыл бұрын
it feels very old school Chanel. Karl loved quirky things like this
@SuperDacob2 жыл бұрын
😂😂😉💖🌅🌈
@mariahlvmh78122 жыл бұрын
I like the accordion style compartments!
@SuperDacob2 жыл бұрын
Me too
@elena09282 жыл бұрын
I got that clutch with chain in white i am in loveeee ❤️ in person it is gorgeous ❤️ , its so chanel ❤️❤️never thought i would get this tiny thing tho . Hehe lovely review ❤️❤️❤️
@premeyumlife4432 жыл бұрын
Thanks for sharing the new collection my love! 😍😘😘😘Sandy
@SuperDacob2 жыл бұрын
💖🙏🏻🌈
@kit63282 жыл бұрын
2.55 clutch with Chain...my fav😍😍
@SuperDacob2 жыл бұрын
Its a cutie 🥰
@whatsilviadid39932 жыл бұрын
Dacob, i fell in love with the reissue clutch on chain too 🤣
@SuperDacob2 жыл бұрын
Its too cute right? Just too scared for the chains to damage the edges of the flap… 🤔
@CDForney2 жыл бұрын
Just recently found your channel, love it! I can only afford a perfume right now but maybe someday I’ll get a bag or two ❤️❤️ I had Coco perfume “back in the day” and loved it, maybe I need a new bottle
@CDForney2 жыл бұрын
OMG I want that pink wallet on chain, second item 😍😍😍😍😍
@SuperDacob2 жыл бұрын
Thank you for subscribing to my channel Cheri 🙏🏻💖🌅 welcome to my channel 🌈🌈🌈
@sharoncole82492 жыл бұрын
I love these sort of vlogs just brilliant. I always enjoy binge watching your vlogs Dacob thay make me so happy😊
@SuperDacob2 жыл бұрын
Thank you Sharon 💖💖💖
@jmoff542 жыл бұрын
How lovely is that jewelry box on chain!! On the Canadian website it is $7,700 …translates to under $6000 USD. Gorgeous. The detail.
@SuperDacob2 жыл бұрын
Its a beauty 😊🌅💖
@Skyebright12 жыл бұрын
@@SuperDacob 6k is better than expected for “price upon request” ;)
@Just_saying-2 жыл бұрын
Hi dacob, waiting for your upload of your other heart small/clutch unboxing 💖
@SuperDacob2 жыл бұрын
You watched it live? 😊💖
@Just_saying-2 жыл бұрын
@@SuperDacob hello, yes but unfortunately it was towards the end already 💝
@kpops1682 жыл бұрын
I wonder with the green clutch with chain (crystal encrusted) if they are in fact stitched - I think it may be. I have one bedazzled mini flap bag in velvet from metiers and I was advised the crystals were sown in and for the price I would hope so!!! I had the same concerns about wear but I trust my SA that they are sown and therefore move with the fabric and underlying structure which itself is stitched into the velvet quilts. I am thinking those crystals are stitched I can’t see them being glued would be any solution given they are quite hefty and it’s straight onto leather. The relative stiffness of leather and it’s flex wouldn’t support glued on hefty crystals for long - maybe ask your SA and let us know! This was so interesting and I love too many things - I am in love with Chanel bucket bags and have put in an EOI for the caviar bucket from your other video and this caviar WOC. And that pink in 255 is so divine….. but it’s not a colour I would wear outside and would only hide it inside my bag so kind of not worth it to me. So many great things this season I’m excited to see what you and others get. It’s just all so lovely! And the foldable jewellery case is yours.
@SuperDacob2 жыл бұрын
Thanks kpops. I will be maybe getting a few items from this collection but not sure yet. I need to try them on first. I will not be getting the jewelry bag though. Dark Pink on the 2.55 is a dream but I see how its not for everybody. I am not sure about the crystals on the green bag. My boutique might not have ordered one so I am probably not going to be able to inspect them properly but from the pictures alone, they seem glued on to me… but I hope I am wrong… 💖🌈🌅
@kpops1682 жыл бұрын
@@SuperDacob Hear you on the jewellery box, it’s too much in more ways than one. It’s beauty seems to be in its construction when open and it’s elaborate pointlessness. Not sure it looks beautiful closed up - it’s more what’s inside that counts. Maybe it’s a metaphorical piece! 😂I’ll ask my SA if they are getting the green bedazzler and see what she knows about it’s construction - I wouldn’t buy it, too bling for me but I’m just super curious about how these things are made. I’m glad I didn’t see any bedazzled or bejewelled 2.55s in this collection, really don’t like that when they add random extras - some look like leftovers and the overall effect is not cohesive. The only Chanel I have with crystals is objectively similarly offensive to some tastes but the crystals are so beautifully coloured, cut and placed that it just catches the light at every angle and you can see that bag from the moon! To make it particularly offensive it graduates from deep amber to deep gold to bright gold. I have only taken it out once to the ballet and even under low lights it was so sparkly I had to hide it a bit under my mu - mu (lucky wearing the voluminous silk one from cruise last year - glorious floating tent of a thing). I often question whether I even like or love that bag until I unwrap it and a, blown away and fall in love with it all over again! Being velvet as well it’s hard not to love 💕 Thanks again super fun video as always with lots of co-chatter!
@Paige494412 жыл бұрын
Yay you also covered the SLGs (brilliantly I might add). Yes what is with the SNAP for the reissue wallet? Like c'mon Chanel. I love the Victorian era lipstick case it is just such a moment. The fact that they have smaller Wallet on Chains now is just baffling to me, like isn't the Wallet on Chain tiny enough lol. But Virginie knows what sells and you can't fault her for that. Although many will say that mini bags and micro bags are on their way out of fashion they are still selling like hotcakes.
@SuperDacob2 жыл бұрын
Thanks Paige 🙏🏻💖🌅 The lipstick case is a moment. But its a weird shape too. Haha. The smaller 2.55 woc in that color is amazingggg. Might be shorter than a regular woc but it has double the width with the two compartments and a zip pocket in the back too. Plus that colorrrr ahhh living ferret 😭😭😫😫😫💖💖💖💖
@Paige494412 жыл бұрын
@@SuperDacob us Chanelaholics...we just want it all don't we dahling
@kathleenem92072 жыл бұрын
That “centipede” unfolding bag has been directly copied from a fabric one that was shown many years ago on QVC or HSN television. It was meant to be a travel jewelry/cosmetic case if I’m not mistaken. I’m wondering if anyone else remembers this design. It’s NOT an original.
@ozorkon2 жыл бұрын
I tried to place an order for a couple of items by phone trough a personal shopper and was refused... they told her to tell me that I had to go in person to a boutique... 🙄😒 YSL got my money that day, I can tell you that much.
@SuperDacob2 жыл бұрын
They are changing their system and I wonder if for the better long term 🤔
@Skyebright12 жыл бұрын
Do they know the person is a personal shopper?
@ozorkon2 жыл бұрын
@@Skyebright1 They absolutely knew, my shopper works at a luxury store where a Chanel boutique operates and it wasn't her first time ordering from them.
@diego513122 жыл бұрын
i thnk they have to implement the term coin purse on a chain to refer to all thouse super mini bags like your hart bag ...
@SuperDacob2 жыл бұрын
My black heart bag is just a necklace with a tiny miniature heart attached to it. Novelty piece haha but I love it
@nicholebutler99442 жыл бұрын
The lipstick case reminds me of a 1970 cigarette case...
@SuperDacob2 жыл бұрын
It does 😊💖
@socobbb2 жыл бұрын
5:05 this my dear is a mini wallet on chain, that was previously released around January 202q. It is the same concept, but with the reissue model. The mini wallet on chain was 2300 usd plus tax ($2500) back then... so this is a 500 usd price increase.
@SuperDacob2 жыл бұрын
Interesting… 🤔 but I don’t remember the timeless classic mini woc having two compartments and a zipper pocket in the back as well… did it?
@socobbb2 жыл бұрын
@@SuperDacob oh you best believe it does! I have it! It is the same bag. Mine is in black caviar with light gold hw.
@AnnaCN784562 жыл бұрын
4000 dollars for a clutch my goodness 😅 the pink one is very you and Romina 💕💕💕
@SuperDacob2 жыл бұрын
Living for the pink ones 😫😫😭😭💖💖🌈🌈🌈💖
@Skyebright12 жыл бұрын
Lol on the 10 inches ;) lol R. N.
@SuperDacob2 жыл бұрын
😂💖
@friedchicken99042 жыл бұрын
a little bit obsessed with the attempted boy bag revival. idk if ppl will but ppl could wear the boys they alr have instead of buying new ones (unless they don’t have one)
@SuperDacob2 жыл бұрын
Good point 💖
@marila44952 жыл бұрын
To say it in jewelry language: it's a bag shaped pendant, made out of leather and it even comes with a necklace
@SuperDacob2 жыл бұрын
But its not a bag shaped pendant. Its a heart shaped bag on a chain. The bag just happens to be super tiny and I wear it as a necklace but some people wear it crossbody too 😊🌅🌈💖 its a small leather good in chanel lingo. They do not consider it costume jewelry for that matter. 💖💖💖
@SuperDacob2 жыл бұрын
Or did you mean a totally different piece than the micro heart bag? I am now confused 😂😂😂💖💖💖
@marila44952 жыл бұрын
@@SuperDacob I think you were talking about the clutch on chain, when I thought it's basically a pendant. But as it would fit a bitsy titsy something... Maybe it's even a locker 🤔 just throwing some shade here, nothing serious 😝
@marila44952 жыл бұрын
@@SuperDacob maybe it's because I'm having a heavy jewelry addiction, that my brain translates everything into jewelry lingo by now 😅
@Skyebright12 жыл бұрын
The jewellery box is 6k
@SuperDacob2 жыл бұрын
I thought I saw a 9K plus price tag… maybe I am wrong though
@Skyebright12 жыл бұрын
Lol living ferret in the comments ;)
@JasonLuxLover2 жыл бұрын
💕💕💕💕💕
@SuperDacob2 жыл бұрын
💖💖💖
@katy3mpress2 жыл бұрын
Your lipstick case is just beautiful. This one isn’t as good 🙈
@SuperDacob2 жыл бұрын
I agree 😉💖🌈🙏🏻
@josephthomas27862 жыл бұрын
I can see that little chain mail bag,as cute as it is,going very ugly and dirty looking after time with all that toned metal and crystals just waiting to fall out
@josephthomas27862 жыл бұрын
Also I’m a long term boy bag sympathizer,but those rounded rectangle zip ones are just…visually not it for me lol kinda cheap looking
@SuperDacob2 жыл бұрын
Oh yes… hose chain mail bags are a disaster waiting to happen. I agree.
@jantumba45702 жыл бұрын
congratulation for receiving back your money for damaged bag!!!!
@SuperDacob2 жыл бұрын
🙏🏻💖
@AnnaCN784562 жыл бұрын
For 4000 dollars should be bathed in 24 qarat gold.
@SuperDacob2 жыл бұрын
😂😂 Chanel just think they can get away with anything… and they usually do 😂😂💖🌈🙏🏻🌅