The Infamous Samsung Galaxy Note 9 and more (S9,Note 10,S10, Axx...) Green Screen of Death

[@SougoUltimateSadist]

a 1000 euro phone abandoned with bugged software that breaks the screens, there's already a fix with custom roms and would take samsung a day to implement a quick fix patch, but they rather have us buy new fold or ultra or whatever new samsung instead.

[@pandacongolais]

Worse : there's already an official rom update that does not break the HW, but they won't admit that the previous one did. So, does everybody @Samsung knows which brand my next phone will be ? Not Samsung, for sure. And do they think I'll tell everybody I can ? Yes, for sure, in French : je leur taille un de ces putains de costard ...

[@pandacongolais]

Almost one year and 30000 / [EDIT] 35000 views and no a complete year yet. Not bad for a random guy like me. But very bad for @samsung : wake up guys, this is proof that there is a serious problem in your phones (not only the Note 9), and that YOU are the source of the problem, not us, users, and, most of all, screwed CLIENTS. Please fellow users, share this link, make it known. Only by shaming @samsung can we hope to reach something.

[@kckfen]

Samsung service center force me to change oled screen, after change the oled screen, the problem disappeared for 1 year then reappeared again....there is definitely something wrong with their HW. I notice the problem become worst, when you play games and phone heat up.....not going to fix the phone as aint worth to fix it anymore...Samsung know there this is a defective design on hardware but remain silence on this

[@pandacongolais]

Thanks a lot for the insight !

[@n3zur4a]

hi ! i need help , its always green , i mean everytime i let it closed, its green even when the screen is not opened ! please help , because i really need the phone to work :/… More info: my screen is always green, and whatever I do, my screen is always green, I see practically NOTHING.

[@pandacongolais]

Did you try the workarounds I listed in the video description ? The most important: try to reach the settings and activate the "Always on Display" Then put the phone to sleep (a simple press of the power button). Wait for the AOD to wake up and display something (time, date and battery % on mine). Then you should be able to use the workarounds: double tap on the screen, long press at the bottom or the finger print reader

[@n3zur4a]

@@pandacongolais But I can not see anything because is all green, wich does in fact that I barely see

[@pandacongolais]

@@n3zur4a I understand. As you can see on the video, mine is green-ish, but not completely. I can see things, between some and few. I cannot help if you don't manage to reach the settings. Sorry. May be, and be may be, I mean there will be a big list of "if-s" : with the help of some geek/hacker/Android dev, by using a USB connection and the command line tool "adb", then, may be, again, there a possibility to activate the proper setting. That's something I guess is possible; but I have zero certainty that it exists. Well ... Good luck ! More seriously, if you cross path with somebody from @Samsung, kick his ass, twice at list, one for you, and one for me !

[@n3zur4a]

@@pandacongolais owh… damn … I couldnt because I dont have any usb or pc so its gonna be hard, or maybe ill see if tomorow it works because it starter today , (sometimes, before too i had the weird thing on screen stuff)

[@heathspeaks]

I'm in the club but don't think it's software because my spouse has the same phone and hers doesn't do it, yet. Instead, I believe it's a capacitor issue because many of the "fixes" I see involve dimming your screen really dark. My wife uses the power saving settings all the time but I don't like a dim screen. So, I think I wore out the cheap capacitor faster than she did. Samsung needs to issue a recall for using bad parts. I'm going to investigate replacing the capacitor and see if this works because it is still happening intermittently, even with the dim screen and it's only a matter of time until it goes out completely. I pity anybody buying a refurbished Samsung Galaxy Note 9 because it may work past the 14 day buyers remorse and then...

[@pandacongolais]

Yep, SW or HW, we need a free recall and repair

[@speedstor]

I didn't relate this problem to a capacity issue until you pointed it out. Makes a lot of sense. Thanks for enlightening me

[@pandacongolais]

@@speedstor I cannot help thinking it may be SW or both HW+SW related. How would you explain that I have a procedure that has 100% success getting a perfectly working screen ? (as well as I have one with 100% failure rate)

[@mohanad7788]

@@pandacongolais you keep asking for a proof or explanation although alot of people have already explained it to you several times, the reason why its working when touching the screen and not working when using power button is because the way those methods triggering the screen are different! Touching the screen uses another parts on the el-bord than the one being used when pressing the power button or pressing on the screen, thats it hope you dont ask for a proof again!

[@pandacongolais]

@@mohanad7788 OK, so HW problem it is, but I never got this kind of explanation from @Samsung. Don't take this as an offense, I don't mean it to be, but you know how careful we should be regarding "out of no where affirmations on Internet" ? So, in this case, @Samsung has HW problem(s) on many models of smartphones and intend to do nothing, hoping we will replace our phones with @Samsung ones ? "Nous prenez pas pour des cons" (sorry, I'm French, I think, like the Merovingian in Matrix, that it sounds better ...), we are still waiting for instruction to get a free repair. Or a SW workaround to change the way the power button acts ?

[@ReInvestir]

man whats with this soundtrack, it was dark. fits well actually

[@sammyfanschannel9444]

I have a problem for that my phone started discoloration and going back normal when AOD is on and after 1 year its completely discoloration green screen and its not working anymore when Aod is on

[@pandacongolais]

Sad to read that the problem can become permanent. Just in case, can you try this : - unlock the phone, using whatever lock mechanism you configured - lock it again, by pressing the power button - wait until the AOD wakes up Is the AOD discolored too ? Is it still discolored when you unlock ? Sometimes, the screen is discolored when you unlock the phone too fast, not letting time for AOD to appear

[@sammyfanschannel9444]

@pandacongolais it will back normal when AOD is on and when unlock will be back to discolored screen

[@sammyfanschannel9444]

@pandacongolais last year my screen will not discolor if AOD is on and unlock screen

[@sammyfanschannel9444]

@pandacongolais can u send me link a OEM screen replacement and ship it into philippines

[@archietech6887]

Have you gotten the solution for the power button to wake up correctly?

[@pandacongolais]

Absolutely not ! @Samsung @SamsungMobile still owe us a free repair. Sorry to count one more victim of this huge company that doesn't care about its customers (not true, they care, but only when we buy new phones) There are only workarounds : - double tap as described in the video - use of the finger print reader & extensive use of Always On Display, with something displayed event when the phone is "asleep". Obviously, the phone drains its battery a bit more. And the problem come back when receiving a phone call, but after few power button presses, the screen come back to normal

[@edelweisslandscape]

i tried pwm,oledsaver, aod, etc..., but i think it is too late. the amoled display in my note 9 was broken. maybe with all that methods make the display looks "normal", but when i tes it in solid black, it is not pitch black like my note 3. when saw image with black gradiation, the display looks so bad, even IPS display from cheap phones looks better. they will still silent, coz it will use very big cost to repair all the bugged display (it is broken), not like note 7, they stil can use the amoled display to other products.

[@pandacongolais]

As far as I know, there may be two types of problems : - the more yellow than green problem : this may be a pure display panel problem. Intensive usage or too short life specifications, I don't know. - the more green #GSOD problem, which looks like a software problem. Have you tried the tricks in my video ? Using "always on display" and double tap on the screen ?

[@edelweisslandscape]

@@pandacongolais AOD is the first option i had tried, unfortunately it is useless. than i tried used pwmfree, oledsaver, oled tools, dimmer, etc. now i use only 2 option, pwmfree or manual brightness under 20%. i use one ui 2.5

[@jo.scorpio2010]

Don't think this is software issue cos I updated to latest and the issue persists.

[@sabeekashafi4592]

I even installed custom os but problem still persisits

[@jo.scorpio2010]

First time when I experienced this I almost had a heart attack thinking my phone was a goner🤣

[@susanamireku8551]

How did you fix it

[@susanamireku8551]

Pls how did you fixed it

[@chicca89]

Same problem , randomly , with Always on display , as you show, it magically disaopears!

[@pandacongolais]

I'm sure @Samsung has the (HUGE) numbers of cases listed and could explain what the problem is, and offer a FREE repair (if it really is a HW problem) or a SW fix. But since they are only interested in money we're expected to put in their next model ... Share on all the "Social Network" you have access to ! By the way, I was reluctant, but I gave a try to the finger print reader : it works too after the double tap, but it does not make the process any less annoying ...

[@jmodified]

Mine started that way, but now fails every time if started from power button and works every time if started from screen tap then screen home button or screen tap then power button.

[@pandacongolais]

@@jmodified Right, same for mine. When the problem appeared, just before the end of the warranty, by the end of summer 2020, it was not systematic when using the power button. Few weeks/months after, it was. Oh ! @Samsung SamsungMobile, we are still waiting for the free repair

[@TBetti]

WOW!! My phone is working again...this is CRAZY! Every time I double tapped my phone is PERFECT. Single tap is green. This NEEDS to be fixed!

[@pandacongolais]

Glad that my tip helped. But yes, @samsung needs to fix this. For free. There are too many cases for too many models.

[@TBetti]

@@pandacongolais It has to be software....this wouldn't work on so many phones if it weren't. They need to correct this!

[@pandacongolais]

@@TBetti I was 99% sure it is a pure software problem. But somebody in the comments below convinced me that it may be an hardware one, because the way the screen is awaken is different between the "power" button and the AOD. In any case, the least @samsung could is change the behavior of the "power" button to perform the same procedure than the AOD trick. Of course, if it is an hardware failure, the best solution is a FREE fix. But damage is done, @samsung doesn't care about customers, they only care about buyers of the next model. But if the next model is not a Samsung ?

[@قناتيالوان]

This method is well known, but when you receive a call, you do not know who is calling

[@pandacongolais]

Correct

[@Dontpushyour_luck]

My s10 lite is having screen flickering and turning into greenish or yellowish for some amount of time... issue started recently without any reason. Do you have any idea if any bug is there in recent security patches?

[@pandacongolais]

No idea, I'm still using my Note 9, helped by the workarounds in the description. I will as long as it fits my usages, no need to change now, and especially, not for another Samsung model. You're sadly adding one unit to the long list of poor reliability @Samgung @SamgungMobile products. Please share, name and shame this company that owe us a *FREE* repair of defective (by design ?) phones.

[@nittokjoy3386]

hi luck pusher i too have the same issue on my s10+ dunno wot the issue is. Have you got any info from samsung?

[@RastaMotard]

Same problem here... My phone was NEVER falled.... Grrr SAMSUNG fix that Sh********

[@mdarafatimteyazi8536]

Its because of new update or any software i am suffering from same issue till i found your video.. Thanks

[@pandacongolais]

You're welcome; glad it helped

[@solomarkgulo]

You're a lifesaver, thank you!

[@pandacongolais]

I can also cure cancer and bring back the loved one. Remotely ;-) Seriously, the real life saver should be @Samsung. But why would they care ? Servicing "old" phone won't help selling "new" one$.

[@tuubeystuff3718]

Yes my note 9 just started doing this green screen s#it and freeze some functions aswell. If they do not come up with fix maybe no more Samsung phones for me.

[@pandacongolais]

Sorry to read that. I hope the workarounds help. Please share as much as you can ! @Samsung @SamsungMobile should feel our pain and anger.

[@ReDNibirU]

Ho studiato molto questo caso, e penso che sia dovuto alla flessione dello schermo che è sporco o corroso, che penso sia il problema, quello dell'hardware

[@pandacongolais]

Google translation of your comment : "I have studied this case a lot, and I think it is due to the screen flex being dirty or corroded, which I think is the problem, that of the hardware" (do you agree ?) Yes, may be, it seems plausible. In any case, @Samsung @SamsungMobile owe us a free repair. Please share, name and shame !

[@sweetgirl67228]

Same problem with my note 9. Never fall before and in perfect condition.

[@melvyncarrot4741]

Mine started to have a fading display and it was annoying until I saw someone who has the same issues and I tried turning off the adaptive brightness and no more screen fading issues.

[@pandacongolais]

Good for you ! But no effect on mine. It seems there are similar but not identical problems with the Note 9 display. Some also report yellow-ish screen, mine is green.

[@dchan8557]

This is a bug and can they fix it by next firmware update? Or it is already a permenant damaged?

[@pandacongolais]

As shown in my video, there a software way to always avoid the problem. So my strong belief is that this is a pure software/firmware bug. @Samsung owes us a bug fix.

[@gloryowen1716]

After 4 years my Note 9 kill by this problem.Condition still like new.This problem come after update last software September 2021.

[@alfredoe.6157]

I have been with this problem for more than a year in my s8 and s9+

[@kabirabdul5151]

​@@alfredoe.6157I have problem on my s10 e plzzz AOD can't solve my issue

[@Iknowbutdoesleeknow]

Thank you it worked in my s8

[@eslamali3791]

You saved my life 👏🏻

[@pandacongolais]

My pleasure ! Share this, with @Samsung @SamsungMobile included ! They must provide a free repair, we are too many to let it go !

[@alinasserhumsan]

Brother I have the two phones one is note 9 and note 8 .the note 8 couldn't be fixed I didn't know why can u help me fix the note 8 please send me back the link

[@pandacongolais]

I don't understand your question, I don't know what link you're talking about. My video and its description describe few workarounds, no more, no less. Now, it's up to @Samsung @SamsungMobile to take their responsibilities and provide us with a _FREE_ repair solution

[@root2raj24]

I face this on my Galaxy S8 with Galaxy Note 9 Android 10 Port lol

[@shailendradewda377]

But after some time that problem will be there forever ........then what is the permanent solution?

[@pandacongolais]

Maybe by harassing Samsung as much as possible, especially on Tweeter ?

[@aj_zafra]

just had to hold my finger down for a few seconds on the screen! thanks a bunch, i was really worried i would have to get a new phone lol. 👍🏼

[@pandacongolais]

You're welcome. But that's just a workaround. Let's put more pressure on @Samsung together. Post link on Twitter, Insta, Facebook, TikTok, ...

[@SHUK_42]

I have got the same problem :/ Still no fix...

[@pandacongolais]

Sorry to read that. Same problem from everywhere in the world. Move @samsung, do something.

[@lonelyboy4746]

You can use oled saver to fix this problem - just temperate

[@pandacongolais]

@@lonelyboy4746 No, not is this case, this is a different problem. The OLED panel is in perfect shape. The controller (HW or SW ?) is not.

[@ابوعزان-ك6ر]

@@pandacongolais كيف افعل هذا

[@pandacongolais]

@@ابوعزان-ك6ر Sorry in English please - not sure Google Translate is reliable - it gives that result translate.google.com/?sl=auto&tl=en&text=%20%D9%83%D9%8A%D9%81%20%D8%A7%D9%81%D8%B9%D9%84%20%D9%87%D8%B0%D8%A7&op=translate

[@zoomforedits5728]

It worked for a while then I got the same problem even when I tap twice

[@pandacongolais]

Did you try the "new" workarounds in the edited description ?

[@jernalynmonzales6149]

Same here.... please samsung ..fix that...😭

[@norooznoor3677]

Same problem on my samsung note8

[@yeonsharien]

My darkmode on note 9 getting color distortion in the middle,the yellow almost visible but I can still see it. But whenever I enter dark photo, there's no yellow. The yellow visible on darkmode background. Weird.

[@jo.scorpio2010]

This worked very well till today. Help!!!!

[@pandacongolais]

Do you mean that the workarounds were OK until today ? Did you read the updated descriptions ? There are more of them than in the video. I'm still using the very same phone, and the same workarounds. It's still OK. May be there's a new, serious problem on your phone ? In any case, @samsung is still deaf ... I just annoyed them a bit on Twitter, and their answers are insulting : they don't read my explantations, they don't watched my video with attention, and they keep asking for the same robotic procedures (factory reset my ass, if you allow me to express some exasperation ...)

[@jo.scorpio2010]

​@@pandacongolaisyes your solution worked perfectly till today. I didn't do anything to the phone, didn't update the software since last time and didn't drop the phone.

[@romanbulls9961]

Спасибо тебе мужик! С таким способом разблокировки проблемы нет . У меня возникла такая мысль , может с новым обновлением при прямой разблокировке подаётся слишком большой ток на экран и получается такая ошибка , а так с вашим способом мы сначала запускаем экран малым током и все нормально , не понятно .

[@pandacongolais]

If I can trust Google Translate, I would say : thank you, I did little to find this tip. 3 points : - since few weeks/months, I'm using the finger print unlock. And there are few step less to unlock the phone compared to pin or pattern unlock - I thought it was a pure SW problem, but more and more comments make me think that it is HW or HW+SW problem - please share on all social networks, this shall not forbid us to point and shame @Samsung SamsungMobile : they must provide a free solution, there are far too many cases around the world

[@wittttttt]

Did they fix it already?

[@pandacongolais]

No. They didn't. I think they won't, because they don't care about customers. I think they don't know shame. They only care about those who will purchase their next products. Either I'm right, it's a software bug, and they own us a fix. Or I'm wrong, it's really a hardware problem (which I will doubt as long as they don't bring a proof) and we are so many around the world to get this problem that they should replace the phone for free (HW problem solved in the new one of course).

[@wittttttt]

@@pandacongolais I switched to Samsung from iPhone because of Note9. Now I’m back on iPhone. Well played Samsung, well played

[@alfredoe.6157]

has no fix :(

[@pramukhcellcom8686]

Sir it is screen problem. We fix this problem. We change flax of display.

[@pramukhcellcom8686]

kzbin.info/door/KnEIrL_tY-ZVeOQaa5ogtQ

[@pandacongolais]

Very well. How do you explain why I should fix HW that works perfectly under certain conditions ? And by perfectly, I mean perfect image/luminosity and no trace of the green.

[@rasthaproduction]

Its display flex issue change display flex 100% working

[@my44123]

My note9 got this problem yesterday..😵

[@n4up]

mine too, today at dec

[@rick-files]

*SAME PROBLEM*

[@SuperHachirou]

Does it appear when you use the fingerprint scanner?

[@pandacongolais]

Don't know, never gave my fingerprint to Samsung

[@lahirunaveendra4585]

Yes it appears

[@gomuluffy3163]

If u keep your phone to always awake mode and use fingerprint. It will work no yellow or green tint.

[@lahirunaveendra4585]

@@gomuluffy3163 in long run that will lead to green screen issue appear in always on display too.

[@gomuluffy3163]

@@lahirunaveendra4585 Give me a permanent solution brother! Will downgrading to androd 9 work?

[@thapaajay]

The Double Tap option is nowhere now. (curse) Samsung

[@pandacongolais]

Still working on mine. Did you get any recent update ?

[@ajitprakash05]

Please set the always display on.. double tab works that way.

[@chadrancour1358]

I do this on my Note 9 and it works perfectly

[@DanialADHOfficial]

It works for me only for 1years.. today its start to flickering

[@pandacongolais]

Ouch, sorry to ear that. Still working for me.

[@amoslim7262]

Same it used to work fine till like 2 says ago

[@sridharshnavimoorthy591]

Yeah mee too its works only for me 1 year now its flickering 😭

[@bertze]

Still no fixes, and I just factory reset my phone.

[@pandacongolais]

Yes, that doesn't help. I did that, both simple and complete reset of the phone, following the instructions from @Samsung @SamsungMobile. The only result was loss of data [EDIT]even when following their procedure for backup,[/EDIT] and time. They MUST provide us with a free fix, either FW or HW. But it must be FREE !

[@greenworld585]

Note 9 is SAD now.....😇😴😴

[@حيدرالبابلي-غ9ح]

I think it is hardware problem because when i turn on the phone the bug remain until it boot up and use the way it become normal

[@pandacongolais]

And I don't think so. May be in your case, it is. But have you been watching my video entirely ? Method A causes the bug every time. Method B avoids the bug everytime. ==> Software bug.

[@Bitcoincrypto69]

My Google pixel 3 xl thave this bug May be is a software issue

[@pandacongolais]

That's what I was thinking at first, but I changed my mind, it may be an hardware bug, or a mix of both Please read the updated description. Not sure the workarounds will apply to a Pixel phone though

[@rasthaproduction]

Its display flex issue change display flex 100% working

[@bullettruck5058]

2:38😂😂😂😂

[@pandacongolais]

A taste of their own medicine ...

[@alexmendez2717]

same problem in Samsung galaxy A51

[@pandacongolais]

Oh no, sorry to read that. Another model added to the long list of defective products made by @samsung. This is huge, there are many more cases than @samsung would like us to think. Please comment and share this video, make it big enough to make @samsung react. One and only one solution : free "repair", SW or HW or both, whatever, but *_FREE_*

[@milonmultimedia5298]

same problem.in my note9,😥

[@pandacongolais]

Sorry to read that. @Samsung, move your ass, quick.

[@theresatan5447]

@@pandacongolais hey every time i open an apk it shows up pls help

[@pandacongolais]

@@theresatan5447 I don't see how opening an APK and the green screen problem can be related

[@theresatan5447]

@@pandacongolais when i play like roblox it shows up

[@pandacongolais]

@@theresatan5447 Strange, no clue about what can cause that. Ask @Samsung, they sure will answer : "send us your phone and a kidney to pay the repairs" ...

[@قناتيالوان]

And the only correct way is to change the flat cable flex

[@pandacongolais]

The screen works perfectly. Why not always ?

[@pandacongolais]

Please check the description, I've added updated news and *IMPROVED WORKAROUND* !

[@watssonwilliams1823]

😮😮😮😮😮😮😮😮😮😮😮😮😮😮😮😮😮😮😮😮😮😮😮

[@King-rv4fz]

This doesnt work idk y

[@pandacongolais]

🤷‍♂ Sorry, I'm no @samsung after sales service ... And I don't understand your sentence. "idk" = I don't know ? y = ???

[@King-rv4fz]

I also shut it Down and restarted it

[@ndankdoank81]

Same with my phone.

[@greenworld585]

Am complaint to samsung but no reply...😃

[@alfredoe.6157]

same problem in s8 and s9+ -.-

[@mdarafatimteyazi8536]

It's work

[@shehablotfy6705]

it's work wow XD

[@salessames8060]

valeu me ajudou muito obriga mais um escrito ...10000 grau.

[@pandacongolais]

If Google Translate is correct : "thanks it helped me a lot thanks one more writing ...10000 degree" You're welcome !

[@r0cksteady1]

Flash with official Samsung fw.

[@pandacongolais]

This phone has a pure Samsung FW, never has been rooted. This is solely on Samsung

[@guruhdivah6057]

Berkepanjangan GK bagusnya

[@anoymous2953]

Its not a bug display are faulty

[@pandacongolais]

Prove it. How do you explain that there is a method to ALWAYS wake the phone in a proper state ? In any case, there are so many faulty S8, S9, Note ... @samsung should offer a FREE solution

[@anoymous2953]

@@pandacongolais yes it is because exonos and cheap components

[@pandacongolais]

@@anoymous2953 That's not a proof. That does not explain why there is a software way to ALWAYS avoid the problem. Are you working in a repair shop ? You should start by putting the link instead of making unsubstantiated statements

[@anoymous2953]

@@pandacongolais yes I have same problem with my s9 plus and not only thousands of users facing green screen problem i visited samsung service center but they just give random excuse and say we need to change display which is very costly..why the hell should we pay money if samsung knows they are the one who are selling faulty mobiles, service center guy is telling that it bcauz of keeping phone in pocket screen is getting pressure and all excuse samsung should call back all this mobiles.

[@pandacongolais]

@@anoymous2953 Agreed. I had a long mail exchange with @samsung and they are only willing to pay for transport. They won't tell how much it will cost. I saw in some other thread that they request about half the price of the phone ! They are totally nuts ! My Note 9 is pricey, I bought it for at least 4 years, and it failed after 2, and I should pay the price of an already decent phone just for repair ? Go to hell @samsung.

[@greenworld585]

😇😇😅😅