The La-z-boy Recliner 3-Position Footrest

How the La-z-boy 3-position footrest feature works, and how to repair it when it stops working. Also, tips on converting other La-z-boys to operate with the plastic 3-position locks. And troubleshooting tips to try before replacing the 3-position locks.

[@sanddbj6037]

Thanks for your video! When putting the left sided 3 position piece in it helped to lower the foot rest just a bit. I had to watch your video twice, so a huge thanks!!

[@cynthiakelly2737]

We were having trouble following other videos, mainly because the broken foot rests had the older grey part and we’d been given the black ones. We were afraid to exert the pressure required to put them on when it looked so easy in the videos. That included yours, but yours was so clear that we had more confidence, and then at the end you mentioned the new design being acceptable as a replacement and more robust. That was exactly what we needed to make it all happen. Also helpful was your comment that the party could be used on a one position foot rest, which two of our three broken ones were. I can’t tell you what a relief it is to have them all working again, not having to spend a thing on repairs or possibly replace the furniture, which would be difficult at the moment. Thank you so much!

[@reclinerrepairguy4155]

@Cynthia Kelly - You're welcome -- Great job with the repairs!

[@larryg3326]

Hey, Repair Guy, thanks for all the tips, they've been very useful. Sorry that I'm way out of your service area and can't send business your way. You're the kind of local business person that we need more of.

[@reclinerrepairguy4155]

Larry G - Thanks, I appreciate your comment!

[@mikeleuk]

My 20 year old chair has been acting up and finally got stuck in the fully open position. Thought it was done for, but after watching your videos, it was very easy to un-jam and not pinch any fingers. Thanks very much ReclinerRepairGuy !!

[@reclinerrepairguy4155]

@Mike Leuk - You're welcome!

[@MrMASSEYJONES]

That was a great video. I have had a Harbor Town (smaller La-Z-Boy) whose footrest has started to slip from position 3 into position 2 when reclined and it's aggravating.I found more details in your video than anywhere else. Thank You.

[@reclinerrepairguy4155]

Massey Jones - If the entire chair is slipping down, it is not the 3-position footrest feature. That controls the footrest separately. La-z-boy also has a Ratcheting Recline feature on many chairs. That controls the entire pitch (recline angle) of the chair when it's fully reclined. 2 parts control this feature, a lever (Pawl) and a part with metal stairs (Pawl Rack) that the lever rides on. When either part (or both) are worn, the chair will slip down as you describe. I hope to get a video done on this subject sometime soon.

[@alexforare1594]

Your experience makes it look easy, but easier said than done. Thanks

[@mygreenberg]

Thank you so much for posting this! Just what I needed to fix my recliner!

[@reclinerrepairguy4155]

Moshe Greenberg - You're welcome!

[@mitchelllambdin3917]

I just want to thank the “Recliner Repair Guy” for these videos. I had to repair my mother-in-law’s recliner, and these videos made it SO easy and gave me the confidence that I knew what to expect, I knew how to efficiently and quickly make the repairs, and they made me look like I knew what I was doing! 😉. It’s really nice to come across videos that are made by professionals who care about helping people more than they care about just making themselves look good. Please accept my sincerest thanks and heartfelt respect.

[@reclinerrepairguy4155]

Mitchell Lambdin - You're very welcome! Boy, sounds like your mother-in-law struck gold in the son-in-law department! :)

[@melindaschriver989]

Mitchell Lambdin p

[@MickeyTrick]

Thanks so much for your video...and the close ups. Helped me immensely while trying to figure out where these go!

[@reclinerrepairguy4155]

@F.M. Scott - You're welcome!

[@jamesjohnson464]

Thank you for posting this video. Lay Z Boy wanted me to either bring my chair to another city, or have me pay to have someone come out to my house. I knew it was the clips because I found one all chewed up under the chair. After emailing them a picture of the chair label, they haf the parts mailed to me for about 15 dollars. Dude, you must have some strong fingers because I really had to strain to bend them into position, but I got it, and am reclined in the first position right now!

[@reclinerrepairguy4155]

James Johnson - You're welcome. $15 and you fixed it yourself, cool! In the video, I used an earlier version of the 3-Position-Locks that was less stiff and easier to install -- (ah, the magic of video...) -- but yeah, most people will have to install the new ones with pliers or some other tool. ;)

[@JohnsOnStrings]

Thanks, and you also explained how ours broke: it got jammed down from the 1st stop: needed to be fully extended before going down. Such an easy fix: only hard part was finding used clips.

[@jimclenney5542]

your vids are very clear, precise and extremely helpful... thank you!

[@reclinerrepairguy4155]

@jimclenney5542 - You're welcome!

[@SPSUFFEL]

Great Video. Clear and unobstructed views. Thank you! Got the parts under warranty shipped from Lazy Boy.

[@reclinerrepairguy4155]

@s suffel -- You're welcome -- good luck!

[@StMyles]

I have learn a lot from this series. Thanks for sharing.

[@reclinerrepairguy4155]

@St Myles - You're welcome!

[@TheBirdandEagle]

Excellent information. Just what I need to know. Thank you.

[@reclinerrepairguy4155]

TheBirdandEagle - You're welcome.

[@cherylkygirl7181]

Very well made video. Very easy to understand..

[@michellehutchins1762]

Thank you for the great video. My only issue was that I had to extend the footrest in order to extend the scissors so that I could access the slot properly.

[@Shazam4play]

Thank you for the video. It was easy to install.

[@reclinerrepairguy4155]

@Eduardo Reyes - You're welcome -- I'm glad it helped you out.

[@patakel]

Awesome! Thanks so much. Unlocked it in seconds!

[@reclinerrepairguy4155]

@Pat Noble - You're welcome!

[@patrickb5683]

AWESOME!!!! Thank you so much....you made it simple

[@reclinerrepairguy4155]

@Patrick Binning - You're welcome!

[@SteveRuppert]

Great video, thank you!

[@reclinerrepairguy4155]

@Steve Ruppert - You're welcome!

[@jamesd.wheeler6190]

I thought if I cant use the part it might as well be broken ,so I forced it with the pliers and can't believe it didnt break! thanks for your help!

[@reclinerrepairguy4155]

James D. Wheeler - You're welcome!

[@mattd8668]

Sometimes figuring out how to fix the most trivial things is satisfying

[@reclinerrepairguy4155]

Attention! For La-z-boy rocker / recliners -- as shown in the video -- the 3-Position Locks typically install from the INSIDE of Rear Swing. However, on La-z-boy wallsavers, they sometimes install from the OUTSIDE of the Rear Swing!

[@michaelponce8519]

thank you. very helpful.

[@reclinerrepairguy4155]

@Michael Ponce - You're welcome!

[@mirazigman1426]

I love to listen to your instructions, it is clear understandable no nonsense. How can I get to your shop to change the seat ?

[@reclinerrepairguy4155]

@Mira Zigman - Change the seat? Do you mean remove the seat?

[@mrs.johnambrose170]

Thank you 😊 Your instructions are very clear and easy to follow. Do you know if it's possible to putca motor on these chairs?

[@reclinerrepairguy4155]

@Mrs. John Ambrose - Converting a manual recliner to a powered one is a custom job. Possible? Yes. Practical? No.

[@moreygloss9248]

lol everything i needed to know @ 1:22 - been tripping over it since it was delivered.

[@goodbiehollywood]

OMG! I knew something was wrong but my husband said I was crazy. I found this video and this was exactly it. On one side the piece was off and was hanging and the other side I had to put the tab back in place. Now I can sit in a decent comfortable position!!!!

[@georgedoughty6679]

Like the video buy looking at my model recliner looks different......my lazy boy footrest is not staying up. Just bought used because can't afford a new one. Trying to repair it by watching your videos......not as easy as it looks.....any help would be most appropriated......tks

[@jamesd.wheeler6190]

I have the clip to put on the difficult side with the new black clip and I cant pull the front fork tab over without breaking it. I was always taught to not force things. by the way Im very mechanically inclined and something dosent seem right

[@nevadaboy9769]

i just looked at my moms & that big spring you slid over a bit at the end of the video thats attatched to that big hoseshoe bracket, well on the other end that bolt that holds the L bracket to the square tubing sheered the head off, thus i suppose while trying to recline or use the foot rest bent that horseshoe bracket pretty good to the point the L bracket wasnt even close to lining up with the hole in the tubing. so ive straightend the horseshoe bracket now everything lines up again i just have to drill the broken bolt out of the square tubing & replace it. so my question is what might cause the head of that bolt to sheer off? i might have a better understanding of why or what bound up to cause that once i get it back together, just thought maybe you have experienced that issue before, but your videos really helped me with the operation of the mechanisims Thanks 👍

[@reclinerrepairguy4155]

@NevadaBoy - My best guess is that if the fastener head is not seated flush against the flange of the Toggle, the stresses generated by the spring may weaken the fastener at that spot so that it may eventually fail. But that's just a guess.

[@paulstevens3177]

do you have any videos of the extendable footrests that came on some models where you could push out a few inches on the footrest in the highest position and it would move further out.

[@reclinerrepairguy4155]

@paulstevens3177 - No videos on that, sorry. Those extendable footrests have a small mechanism attached to each leg extender (scissor). The most common problem with them is the mounting screws that hold them in place on the footrest come loose. When that happens, the extenders can become hard to operate or stop locking out in the fully extended position. The fix is to remove the spring, tighten all the mounting screws & reattach the spring.

[@mesoc5457]

Great content! Recently, the foot rest of my lazyboy has become kind of clunky... It still locks properly in all three positions, but when closing, there seems to be a lot of friction with something and it makes the entire recliner jolt when closed... Any ideas? While I bought the recliner from an authorized dealer, it's an international one (in Israel) and technicians here are not necessarily the most reliable...

[@reclinerrepairguy4155]

@Mikey Soclof - Remove the back & turn the bottom of the chair upside down on the floor. Now you can operate the chair & observe what's happening during the "jolt."

[@mar768100]

Hi! I recently purchased a Lay-Z-Boy Morrison 3-position recliner. I like it, but in retrospect, I should have spent a little more to get one that is longer. Do you know if there is any way to make the foot rest longer? Thanks!

[@reclinerrepairguy4155]

@Michael Richards - Some La-z-boy recliner styles have an extendable footrest. To see if yours does, put your feet against the inside edge (closest to the seat) of the extended footrest & push outward. If yours is not extendable, you can contact your La-z-boy dealer to see if they'll work with you to convert your Leg Extension scissors to the type with an extendable footrest.

[@bvempati]

Fix in place using JB Plasticweld - mix the clayey epoxy thoroughly and mould a small piece over the gouged portion shown @2:54. No need to take the clip out. Let it cure overnight. Good luck!

[@johnmartin-oc6vo]

does anyone have any veidos on repairing laz-boy electric recliners with plastic gears and electric controls

[@ronneu9818]

I recently purchased two Harbor Town manual Recliners. My wife and I both agree that we should have paid the extra money and purchased the Power version. The mechanism is noisy and getting the chair to recline is difficult. Is it possible to have these chairs modified to the Power version?

[@reclinerrepairguy4155]

@Ron Neu - If the chairs are new and you or your wife are having difficulties in operating them, you should report the problem to the dealer (seller). Your chairs should have full-warranty coverage for 1 year after purchase. No, there isn't any good way to convert these units to powered versions. But if the dealer can't offer any solutions to the difficulty you're having with operating your current recliners, you can request to upgrade to the powered units. I'm not suggesting that the dealer will agree to this solution, but it doesn't hurt to ask. And if such a swap / upgrade is approved, be sure and try out those recliners before buying for proper fit and function. Lean more ---> www.reclinerrepairguy.com/advice_tips.htm#buyright

[@geraldbrown2271]

I need the part number for the plastic 3 position lock for the footrest extension mechanism. My footrest will not stay in the fully extended position. Your repair video was great but now I need the parts. Where can I order the parts. One for each side of the chair footrest extension mechanism..

[@reclinerrepairguy4155]

Gerald Brown - The problem you describe may or may not be related to the 3-position locks. To find out, remove both locks and inspect them for wear (as shown in the video). If they are not gouged or broken, they are not causing the problem. As mentioned in the video, to order La-z-boy parts, contact your local La-z-boy dealer. They may (or may not) request your ID#s from your chair. If they do, see this page to learn how to find your ID tag ----> reclinerrepairguy.com/id_tag.htm

[@ATARIMAN]

My Warranty says the reclining mechanism is covered for life on parts. Would these plastic locks be part of the mechanism? One of mine broke and I'd like to replace them both.

[@reclinerrepairguy4155]

evidence7 - Yes, the 3-position locks are part of the reclining mechanism and should be covered by warranty, as long as you are the original owner of the chair. You'll need some ID#s from your chair (ACK & style #s), as well as your purchase or delivery date. La-z-boy requires this info for any warranty parts claim. See this webpage if you need help locating your ID tags & numbers ---reclinerrepairguy.com/id_tag.htm

[@erniehayden]

Good videos; however, I have a recliner built in 2006 and it does not use the 3-position clips. Instead, there is a toothed ratchet in the center of the chair. I found the screws holding the ratchet to the wood back were loose and missing. I replaced them but my "ratchet" does not appear to be working right. Perhaps I need to "recalibrate or adjust?" Thanks!

[@ThatFatMom]

kzbin.info/www/bejne/eX3EiYt-orCGerc

[@ThatFatMom]

Check out the video I posted a link to. It's an easy fix.

[@laborinathanromanmontalvo796]

Hi thanks for your vídeos !! A question how to Fix my recliner is very Strong to lower my feet sorry translate with Google

[@cherylkygirl7181]

I don't think my lazy boy has the 3 position lock. My problem is my dog will climb up on my foot rest and the right side is dropped way down. It looks like the flat metal pieces (I think you referred to as scissors) are bent. Are those available or can these be straightened? My chair is older and I can't afford a new one right now. Any suggestions? I can send pics if necessary.

[@reclinerrepairguy4155]

@CHERYL KY GIRL - If they have a slight bend they can sometimes be straightened. Check with La-z-boy or one of their dealers for replacement parts.

[@davidgunderman6348]

I had to repair my 8 year old LazyBoy recliner 3 position footrest a second time the other day. But this time I am still having some issues with it not staying in it’s 3 positions. I was working fine for a day or so and yesterday it failed. I think I know what’s wrong with it. The scissors was a little bent when I first replaced the 3 position lock the other day. I did bend the scissors straight but also noticed the rear swing was bent also but could not get to it to straighten it because of the round swivel base. My question is how do I remove the round swivel base so I have easy access to the bottom of my lazyboy? On your video you don’t have a base so the access is simple. Thank you. FYI- yes I did replace the 3 position lock with the swivel base attached. It is not easy getting my arms inside trying to attach the lock. I think I need to get back in and try to straighten the rear swing. Thank you.

[@reclinerrepairguy4155]

@david gunderman - There are access holes in the round base that allow you to remove the 4 bolts that attach it. You'll have to swivel the base around to line the holes up with each of the 4 bolts to remove them. Use a socket & ratchet with an extension to reach the bolts.

[@davidgunderman6348]

Recliner Repair Guy thank you for the reply. Right after I messaged you I did a search and of course I found what I was looking for. I don’t know why I didn’t think about it before. And your video made it much easier. I did manage to bend the scissor a little more and the rear swing without removing it. So far so good. You have some awesome diy video on these expensive LazBoy recliners. Thanks again.

[@carol-mo2az]

Trying to fix my elderly mom's chair. I think we need to replace the toggle attached to the tension spring. The toggle is completely bent and curved, and the screw/bushing (?) attaching it to the drive rod has sheered off. Looks like a pretty simple DIY, and I've found the toggle part. What kind of screws and bushings do I need to get to re-attach it back to the drive rod?

[@reclinerrepairguy4155]

@carol-mo2az - I generally order all my La-z-boy parts from the manufacturer. So, I can't tell you what size the fastener is that holds the Toggle Subassembly to the Drive Rod. I simply request it when I order the Toggle, along with whatever parts I need to do the repair. Tip: If the fastener is sheared off, it's likely going to be easier to replace the Drive Rod, rather than drilling out the shaft of the broken tempered steel fastener. With that in mind, you might want to oder a replacement Drive Rod as well.

[@carol-mo2az]

@@reclinerrepairguy4155 Thanks for the quick response and great input and advice. Very helpful! By the way, you have some of the best how-to videos I've seen. 👍

[@SteveRuppert]

My chair has a 3 position adjustment and the first 2 positions work fine but the final (straight out) position won’t lock if I put any weight on it. Should I still switch out these clips?

[@reclinerrepairguy4155]

@Steve Ruppert - Remove the clips and inspect them for damage. If there are any gouges or other damage on either clip replace both of them. If they are both ok, have a repair tech check out your recliner to determine what's causing the problem.

[@noelk6606]

I just received my recliner a Aston model. I have a problem that I don’t know if it is a problem actually. When in the second footrest position if I move to sudden or forcibly against the back it pops into position three. This is very annoying. Is this normal in that anytime you move the back back it will automatically pop the footrest to level three or is this an issue that needs to be fixed. I didn’t ever have this happen when I sat in the floor model before buying the chair. Any help would be appreciated

[@reclinerrepairguy4155]

@Noel K - I recommend you report the issue to the dealer (seller). You should have full-coverage warranty protection, so it's their job to make sure you're chair is working properly. Having said that, since I can't inspect your chair or try it myself, I can't make any definitive recommendation. Could this issue be unique to that style chair? Perhaps. Could your body-type or the way you use the chair be a factor? Maybe. I can only speculate from here.

[@pamsmith9019]

I have an old lazy boy recliner which a foot rest that gets locked in the up position. I recently turned the chair over and found that the three position clips were laying broken on the floor. Would this be the reason my foot rest won't go down? And with those pieces removed can the foot rest be used without those pieces if I don't use the three position feature? Parts for my ancient lazy boy recliner are virtually non-existant. Any info you could share would be great!

[@reclinerrepairguy4155]

@Pam Smith - If the 3-Position Locks (clips) are completely removed, the chair will still work as long as no mechanism parts are damaged. The footrest will open fully & close. If it doesn't close, there's another problem with the mech. The clips give you 2 more positions in-between fully opened & closed. Without the clips you lose those additional positions.

[@pamsmith9019]

@@reclinerrepairguy4155 Thank you! The foot rest still goes up and down without the clips in place so my chair lives to see another day! I'm a happy girl!

[@jjudijo]

I will be napping, not moving at all...and BAM! The chair (foot rest) pops down what feels like 3 feet, but it's more like 4 inches. I can throw my feet down and bring the footrest back up. It happens daily now. Can replacing this part solve the problem? I think this part controls another feature of the footrest.

[@reclinerrepairguy4155]

@jjudijo - Do the visual inspection of the Leg Extension scissors, as shown in the video. If the scissors look good, remove the plastic parts & inspect -- as shown in the video. If the parts need to be replaced, order a new set. You can leave the old clips off the chair & use it while you're waiting on parts. The footrest will still open fully & close. But you'll lose the 2 in-between locking positions until new clips are reinstalled.

[@ChipsPlace1952]

Hi, I need some help with my Lazy-Boy recliner. The sprint that holds the 3 position lever came as a, what appears to me some sort of retainer clip or bar. Of course I did not see how it came off. But I am thinking, does the clip go inside the spring to hold twins in place?

[@ChipsPlace1952]

**spring in place.

[@reclinerrepairguy4155]

@Chip's Place - Yes, the clip was originally inside the coil spring with the open end of the clip over the end of the 3-Position Lever.

[@WOLFMAN2975]

Hello Sir, is there any way to tell if my La-z-boy recliner is Leather or Pleather? Thank you : )Tyler

[@reclinerrepairguy4155]

Tyler Murphy - For me, I usually assume a cover is not genuine leather (100%) if I'm unsure about it. But I'm no leather expert. Consult with one for a better description on how to distinguish faux from the real deal.

[@WOLFMAN2975]

Thank you for the advice and the fast replay. : )Tyler

[@murrayhicks5602]

Any thoughts on how to fix my sagging footrest? Seems like there's too much play.

[@reclinerrepairguy4155]

Murray Hicks - If the footrest itself is sagging, the footrest frame board may be broken. If the end of the mechanism scissors will not stay in the fully-open position, that can be due to a few different causes like: bent scissors, detached or bent Toggle Subassembly, etc. Have an experienced La-z-boy tech diagnose the problem for you.

[@olds97lss]

Our la-z-boy couch has stopped fully reclining on one side. I can extend the footrest fine and it reclines a bit, but when you push back to fully recline, it doesn't recline any further. I think it's that way due to me bending something when pushing back without extending the footrest to recline and have my feet on the floor. Will have to flip it over to see if I can figure out what isn't working. It seemed to work for my wife who weighs half what I do, but it was still difficult. On her side, it reclines back just fine when the footrest is extended. Ours has the cup/handle on the outside of the armrest. Oddly, I snapped the handle off my side a month ago, which I replaced without much hassle. The chair had been getting more and more difficult to recline fully before I changed that out.

[@reclinerrepairguy4155]

Bryan L - As you mentioned, something may be damaged (bent or broken), so you'll definitely want to check that out. Also, there is a design flaw I've encountered with older La-z-boy reclining sofas that you should know about. It's not uncommon for 1 recliner to work fine, while the recliner on the opposite side is more difficult to open. The handle is noticeably harder to pull (and sometimes breaks), and the footrest does not want to fully extend when it is released. This is due to the location of the extension springs on the mechanisms. When the spring is on the handle side, the recliner usually works well. When the spring is on the opposite side, operation is problematic. About the only thing you can try to improve operation is to try a stronger spring on the problem side. But I don't believe La-z-boy offers such a replacement, so you're likely on your own as to finding one to try out. I don't know if new La-z-boy reclining sofas have this same issue. But if one side is more difficult to operate on new units as well, they may have the same problem.

[@olds97lss]

I believe it's one of the delrin/plastic guide slots. One of them on my end is cracked. Our recliners use a clamshell handle on the outside of the armrest via a cable to extend the footrest. That part works fine. It's just the full recline once you've extended the footrest that is hard to do. It reclines some, like a first step for TV watching, then it should recline further for napping. [img]gmarquee98.x10host.com/myPics/98gmarquee/misc/2018-0701-LaZBoy-CrackedGuide.jpg I had my wife sit in it and recline while I laid under it with a light. That crack opens wide when reclined and the pin that slides in it settles in the dip of the crack. Then if you push hard, it hops out of the dip and reclines fully. I've searched using every keyword I can think of on google, but wasn't able to find anything to replace it. I sent lazboy an inquiry to see if I can get the part.

[@reclinerrepairguy4155]

Bryan L - If they don't provide the plastic part separately, you'll have to replace the entire Leg Extension side assembly. If you go that route, be sure to order a set of 2 and replace both sides. Also, make sure any cross braces, etc. have no hairline cracks or other damage. You don't want to have to remove & rebuild the unit twice. ;)

[@olds97lss]

I'll probably have to call them. At least while I was under there, I took a few clean photo's of the chassis and the tag that has all the model info on it. Looks like we've had the couch since 07/23/2012. Can't recall what it cost... we got leather which added $1k to the price if I remember right. I opted out of the powered version. That just seemed like your asking for problems down the line. I know things don't last forever, but if I can fix it and get more years out of it, I'd like to try at least. The leather is holding up great. Padding is a bit smashed where we sit, but otherwise, aside from my handle breaking (which I replaced) and this, it's held up ok.

[@Superohero-no8wp]

My footrest breaks frequently. It's not the locks, but the scissors. The screw and plastic part that keep the scissors together come apart and the footrest falls. I've been repairing it myself, but the plastic parts need to be replaced and I don't have a part number. However I do have photos! Do you know how I can go about getting replacements?

[@Superohero-no8wp]

Just read through the rest of the comments (should have done that first), but I think it's the Legrest Bushing? Pictures found here drive.google.com/folderview?id=17lpIPTv1UDxjw1XI3dpt0xfMYu0HFXZN

[@reclinerrepairguy4155]

@Catherine Aldorisio - Yes, these parts are available from La-z-boy or one of their dealers. However, many of these businesses are currently closed due to the virus pandemic.

[@gurdeepbadwal-sirisaacbroc4159]

Can we do this while our foot rest is stuck on the fully out position…having a tough time taking off the lock mechanism???

[@reclinerrepairguy4155]

@gurdeepbadwal-sirisaacbroc4159 - Yes, that's the easiest way to switch out the locks. Just be sure that the footrest is fully extended & cannot swing shut unexpectedly.

[@MonstarMk3]

With my footrest all the way up, it Drops about 2 inches and locks. It has do e it since we bought the chair. I just gotten home from spine surgery and couldn't return. Lazyboy store said they never heard of such a problem. I wonder if this is what is wrong with it.

[@reclinerrepairguy4155]

MonstarMK3 - When the 3-position feature begins to fail, the footrest won't operate smoothly. It begins to get catch and get stuck during operation. Your problem sounds like something different. A couple of possibilities: Some newer La-z-boys have footrests that do not extend to a point where the footrest itself appears level. It will be pitched / tilted down slightly, even when it's extended to the fully open position. Another possibility is a problem with your ratcheting/reclining feature, which I've described below (see my reply to Massey Jones). Either way, have an experienced La-z-boy tech look at your chair to make a determination and find out if a repair is required.

[@mdcummins62]

The footrest in our 2017 style 010537 recliner won't stay up if leg weight is applied. If I lean back a little it keeps the footrest up. Might replacing the 3-pos locks resolve my problem, or could it be caused by something else?

[@reclinerrepairguy4155]

@Mike Cummins - The first step is to remove the back & turn over the bottom of the chair to observe operation while opening & closing the footrest. If you can't find anything that's bent, broken or damaged in any way, remove the 3-Position Locks. Next, reassemble the chair to try it out. (Keep in mind that you won't have the in-between positions, just the full-open one.) If the issue is resolved, the clips are bad. Order a new set & install. If the issue persists with the locks removed, you missed a problem with the mechanism during your inspection. Contact an experienced repair tech for help.

[@mdcummins62]

@@reclinerrepairguy4155 Got it! Thanks.

[@lenoragardner3876]

My LazyBoy 3 position rocker Recliner outside handle has broken and needs replacing Can it be found and how?

[@reclinerrepairguy4155]

Lenora Gardner - You can order parts thru La-z-boy.com or one of their dealers. For more info on ordering La-z-boy parts, see ----> kzbin.info/www/bejne/a36ZlWdmp917Y9U If the handle became harder to operate before it broke, be sure to have someone check out your reclining mechanism before you install a new handle.

[@chandadies5966]

Our toggle hook just broke off Do you have a video on installing it again?

[@reclinerrepairguy4155]

@Chanda Dies - See the La-z-boy Drive Rod Replacement Parts 1-3 video series. Part 1 shows how to remove parts that connect to the Drive Rod and Part 3 demos how to reinstall the replacement parts. Part 1 is here -----> kzbin.info/www/bejne/bXTJep2ZqNuSqKs

[@Stratocruizer51]

The problem I have is the chair jams in the recline position. No matter how I work the handle, it will not release back to the non-reclined position. I have to repeatedly move the handle back and forth very aggressively until it finally releases. It does not appear to be in ratcheting mechanism. Can't see anything that is loose, broken, or bent. Could you advise? The chair is from the 1970's--but still very sturdy. Thanks

[@reclinerrepairguy4155]

@Stratocruizer51 - You may have a failing 3-position mechanism. See this video to learn more --> www.reclinerrepairguy.com/lazyboy.htm#troubleshoot3position Important Note! - In this video I mention that the bullet pins (pivot pins) are no longer available. However, I tried recently to order some and was able to get them!

[@Stratocruizer51]

@@reclinerrepairguy4155 Yes, I saw the video. The movement in the recline release is not smooth. I put some grease on the mechanism-but I believe it is just wore out. Time for a new chair. Thank you for taking the time to put up up these videos and make your expertise available.

[@monicaspayd2283]

My father is having trouble operating the handle with the three position mechanism I was wondering if that mechanism can be removed so that it is no longer three position and it may recline a lot smoother for him he is just not strong enough. If it can be removed can you please show us how to do that and will the chair still recline fully without that part?

[@reclinerrepairguy4155]

Monica Spayd - If the trouble is with his arm strength, disconnecting the 3-position feature will not make the recliner easier to open and close. However, some elderly users are confused with how the 3-position feature works, to the point where they can't operate their recliner without having problems. If this is the case with your father, you can disconnect the 3-position feature. And yes, the chair will still recline fully. Simply remove the 2 plastic 3-position locks as shown in the video.

[@monicaspayd2283]

@@reclinerrepairguy4155 thank you I will give that a try and we'll see if it works better for him. I'll let you know stay tuned!

[@taylorcooper4846]

I just acquired a second hand recliner, the three position foot rest is not working at the moment. I've ordered the parts to repair it, but my footrest will not lock in the up position with the mechanism unhooked, am I missing something?

[@reclinerrepairguy4155]

@Taylor Cooper - If the metal parts (or plastic locks) that control the 3-Position Footrest are removed or disconnected, the footrest should still lock into the fully extended position. If it doesn't, there's something wrong with the reclining mechanism.

[@ibrahimbirkan7716]

I have two la-z-boy chairs. Their arm rest functions are not working properly. What can I do to get them repsired? I live in oversee and I dont know what to do

[@reclinerrepairguy4155]

@ibrahimbirkan7716 - See this video for more suggestions on resolving your issue -------> kzbin.info/www/bejne/aXi7aX6IiJeijLc

[@ianhamilton5612]

The front end of the three position lock seems to get in the way every time I try to close my recliner. The front end keeps snagging the three position lever. Any tips?

[@reclinerrepairguy4155]

@Ian Hamilton - If the footrest will not close easily after being fully extended, check to make sure the parts where the 3-Position Locks attach are straight and undamaged. If the metal parts are in good condition, replace both 3-Position Locks. However, if you're just feeling a slight "catch" during opening and closing that does not interfere with operation, this is normal.

[@s.w.95]

I did go down to my local la-z-boy dealer. they didn't have any parts. and even though I had the part # they couldn't help me. They acted like they had no clue what I was talking about. sent me home with a service request form where I had to find the ACK# under the foot rest. yet, all 4 of our la-z-boys has this same part. I now need 4 sets and have read online where multiple people can't find them!!!

[@reclinerrepairguy4155]

@S. W. - Yep, many dealers will play dumb (not just La-z-boy dealers) when it comes to replacement parts. That's because they don't want to help you. They just want to sell furniture. For them, sales & service is a thing of the past that they can't be bothered with. When you order parts through the manufacturer -- La-z-boy -- ID numbers & customer information is required, no matter how common the part(s) may be. If you need 4 sets of 3-Position Locks, they'll likely require an ID# for each set. However, if you are the original owner of those chairs, you should have warranty parts coverage on those parts & get them for free (at this time). If you're not the original owner, there are 2 options -- #1 Get a cost quote for the parts thru the manufacturer --or #2 Call around to other La-z-boy dealers to find one that has them in stock & will sell them to you.

[@s.w.95]

@@reclinerrepairguy4155 I had no idea there was a lifetime warranty on the mechanisms for the loveseat! I am the original owner, even still have my receipt. I called and left a message. we shall see if this works. i just want the parts, will they give me the parts without me paying them labor to put them on?

[@reclinerrepairguy4155]

@@s.w.95 - Yes, but as I said previously, you will need to supply more info for the part order(s).

[@s.w.95]

Yay!! Got a call back and gave them all my info. I have to pay a $15 shipping fee, but I can accept that. I’m so happy. Thank you!! Oh, they had no record of my purchase cause I bought this in 2011 before this company owned this store. But I am an organized bookkeeper that keeps all her receipts!!

[@s.w.95]

@@reclinerrepairguy4155 I got my parts and repaired the loveseat. As good as new!! :) Thank you.

[@johntheriot2281]

Great but on the side with spring the part is bent, how do i remove it and replace?

[@reclinerrepairguy4155]

@John Theriot - If the bent part is the Toggle (curved metal part attached to tension spring), see the video series, 'Drive Rod Replacement Parts 1-3' on the ReclinerRepairGuy.com website. It shows how to replace damaged parts on the Drive Rod. If the bent part is the Leg Extension scissors, see Legrest Extension Scissors Replacement,' also on the website.

[@glbrooks99]

My recliner has a metal ratchet for the footrest. Is it possible to buy a new ratchet mechanism?

[@reclinerrepairguy4155]

glbrooks99 - If you have metal parts that control your 3-position footrest feature, yes, most of those parts are still available from La-z-boy or one of their dealers. Here's a video on troubleshooting the metal 3-Position setup -- kzbin.info/www/bejne/fJume3Swqr5sg7M

[@torreyintahoe]

Mine has a completely different mechanism. It doesn't have the plastic pieces. It has a bar with linkage that connects the two main horizontal bars.

[@reclinerrepairguy4155]

@torreyintahoe - See this video ----> kzbin.info/www/bejne/fJume3Swqr5sg7M

[@sharonhodge1312]

how do you get the large tension spring back on

[@reclinerrepairguy4155]

Sharon hodge - The large tension spring should not come off on its own. If that occurred, there may be a problem that needs to be addressed. I use vice grips to install / remove the spring while the footrest is in the fully extended (open) position.

[@dunlapmusic8850]

Mine is a metal mechanism. The pins and springs disappeared and now I'm trying to find replacement.

[@reclinerrepairguy4155]

@Dunlap Music - Parts for the older metal 3-position setup should still be available through La-z-boy or one of their dealers. See the video 'Troubleshooting 3-Position Footrest Issues on Older Recliners' on the ReclinerRepairGuy.com website.

[@dunlapmusic8850]

@@reclinerrepairguy4155 OK. Thank you. I figured out the pins and springs are missing. I'll check out the video to make sure I put it together right. I found some used ones on eBay

[@yiannayd]

I am looking for this plastic lock clip referenced in this video. Can i buy it online? Thanks!

[@reclinerrepairguy4155]

yianna - I don't know if the 3 position locks are available online. [I tried a quick search and didn't find any.] However, it is a La-z-boy part made specifically for many of their manual recliners, so any La-z-boy dealer should stock them. And if they're out of stock, they should be able to order a set for you.

[@yiannayd]

Thank you for your reply! My local person was indeed able to supply me with a set of those plastic locks. After installing the missing piece, footrest still not staying in the high position, I noticed that the L-Shape metal that you mention on your video is distorted. I cannot fix it with pliers. Should I replace that metal too?

[@reclinerrepairguy4155]

It depends on how distorted the Rear Swing Subassembly (L-shaped metal part) is. If it's bent, it can often be straightened by pushing against it with the heel of your hand. If that doesn't get the chair working, it's time to bring in an experienced repair tech to fix your chair. Visit this page for tips on finding one near you --> www.reclinerrepairguy.com/locate.htm

[@yiannayd]

I will follow up with your recommendations. Thanks for your time and expertise!

[@vestel777]

OK but what to do if footrest doesn't lock in place anymore? I can't fix it myself due to a few issues. 1. I'm suffering from Stage 4 Inoperable Double Lung Cancer and Advanced Degenerative Disk Disease in my lower back and spine which causes me to suffer from severe chronic pain. And 2. Absolutely no tools or inclination to fix it.

[@reclinerrepairguy4155]

Steve Vestel - Several different things could cause the footrest to not lock out properly. Have an experienced La-z-boy repair tech to check it out.

[@Max8ksa]

I got a new chair a week ago and the same plastic piece was broken !!!

[@hankwall1594]

Are the 3 position locks compatible with La Z Boy glider recliners?

[@reclinerrepairguy4155]

@Hank Wall - If the cutout (opening) is present on the Rear Swings to attach the locks, yes. However, if the glider didn't come with locks from the factory, there may be a reason. You can always clip on a pair (if possible) & see how it goes. If you don't like the results, just remove them.

[@hankwall1594]

@@reclinerrepairguy4155 Thanks for your reply! I couldn't find anything that really differentiated the features and limitations between glider and rocker mechanisms. I've got a set ordered. I'll see how it goes and let you know. 🙂

[@hankwall1594]

@@reclinerrepairguy4155 Also, I bought the recliner second hand so I don't know what it came with originally. Your videos have helped me understand the mechanisms and find other missing parts like the tilt back tension nuts and springs and maybe a nylon washer. I'm also having trouble finding the replacement parts for that. If you know where I can get a hold of those, that'd be great information. 🙂

[@reclinerrepairguy4155]

@@hankwall1594 - I don't know if the Seat Swing (tilt-back tension) parts are available separately. You can just order a set of Seat Swings, or go to a La-z-boy store & take a photo or 2 of those parts to see how they're put together. :)

[@user-md4th7el7h]

My elderly mother recently purchased a new lazyboy recliner. It's very difficult for her to raise the footrest...she has to use both hands. Is there a way to make this easier for her? Can it be adjusted?

[@reclinerrepairguy4155]

@user-md4th7el7h - There are 2 things you can try. #1 Have someone adjust the mechanism tension spring. Moving the spring tension for the softest to firmest settings -- & having her try each one, to see if it helps. #2 Get a recliner handle-extender from a medical supply store. These attach to the top of the handle & allow the user to use different grips & also can provide a bit of leverage that can help some users. If both of those fail, or you know there's little chance that a little bit of assistance will make any difference, contact the seller & let them know that the chair does not work for her. If it's a recent purchase, it should have full warranty coverage protection.

[@user-md4th7el7h]

Thank You!@@reclinerrepairguy4155

[@user-md4th7el7h]

Do you have a video of how to move the spring tension mechanism?

[@reclinerrepairguy4155]

@@user-md4th7el7h - Goto the 3:15 timestamp in this video ----> kzbin.info/www/bejne/n5KylalvnrtknMk It shows how to detach the tension spring. Note that the C-shaped part the spring attaches to at the Drive Rod end has several holes. This is the adjustment. For max tension attach the spring to furthest hole away from the front of the chair. This will stretch the spring more. Use the hole at the opposite end of the range to stretch it the least.

[@ltcseagravesgeorgiahistory1537]

Thank you!

[@fredflintstone9011]

My back flops all the way down. I prop it up against the corner wall. It wants to lay flat, something not catching.

[@reclinerrepairguy4155]

@Fred Flintstone - You'll have to remove the back to see what's going on. Check the attachment point where the back connects to the seat, the back brackets & back frame & the Seat Swings, if it's a La-z-boy.

[@chrisnas1483]

Does anyone make a recliner that gose higher , and is their one that the back goes down and the foot rest that stays in, so you can use a tall foot rest?

[@reclinerrepairguy4155]

Chrisnas1 - La-z-boy recliners have a separate back tilt that allows you to tilt your upper body back while the footrest stays closed. Overall reclining angles (laying flat, feet higher than head, etc.) vary among the many different manufacturers out there. It's best to try out several brands to find the recliner that works best for you. See more tips on buying the right recliner ---->reclinerrepairguy.com/advice_tips.htm#buyright

[@davidgunderman6348]

I just repaired my recliner for the 2nd time. The first time I replaces the harden plastic piece on the right side. That was probably 4/5 years ago using your video. I should of changed both side at the time because the left side footrest was tilted down slightly. I thought I would wait till it completely broke. That was last night. So this morning I repaired the left side. I ordered both sides with the screws back 4/5 years ago. I cannot find the parts diagram now. I want to order both parts again in case it breaks again in the future. My local La Z Boy stores does not carry any parts. So I am trying to find a parts diagram to call for replacement. You don’t happen to have the parts for the hard plastic and screws for it do you? Thanks. And I love all your maintenance and diy videos. Very informative and helpful.

[@reclinerrepairguy4155]

@david gunderman - If the parts you're referring to connect the Leg Extension scissors with the Rear Swings, those are Legrest Swing Bushings (the round black plastic part). Part# 05.000085. The screws are Truss Head Screws 1/4 - 20 x 1." Part# 9600076-04. If you use the proper part names, you can usually order without the part#. For example, you can request Legrest Swing Bushings (2) with screws (2).

[@dcgunman]

@@reclinerrepairguy4155 thank you . After holding for over 3 hours on the phone someone finally answered at Customer Care Center. She had my file on record for my last order I placed over 2 years ago. So now I’m waiting for the Parts Department to call me back to complete the order and pay for it. What a roller coaster just for these parts. I’m ordering the 2 parts so I can have in case the hard plastic bushings go bad again in the future. The part I replaced 2 years ago seems to be holding up pretty damn good so far. Maybe they made them harder to last longer? Do you have parts diagram for these La Z Boy recliners? I had one last time but cannot find it now.

[@reclinerrepairguy4155]

@@dcgunman - You can request them from La-z-boy as well. If you don't want to wait on hold forever, use their email contact form to request the mechanism sketch & parts list.

[@davidgunderman6348]

Recliner is almost like new after replacing the foot rest bushings. I finally was able to order replacements through LaZBoy parts department. I’ll have it ready for the next time the bushings go bad. But I’m hoping with the better and harder plastic it will last longer. I have one more question. Do you know a way to stop the noisy creaking noise when the recliner’s footrest is in the down closed position? It’s got to be the wood to wood contact when it’s rocking back & forth. Bad design imo. I found one other video from the LaZBoy page on KZbin. The LaZBoy maintenance guy used some kind of liquid wax between the two wood. I cannot find this liquid wax anywhere.

[@reclinerrepairguy4155]

@@davidgunderman6348 - That's Rocker Block wax, and it's not likely to be available to consumers. You can try other wood wax products instead.

[@rickfidler7884]

Lost my clip... what is part number?.. how do I get on

[@reclinerrepairguy4155]

rick fidler - You can get La-z-boy parts from the manufacturer or one of their dealers. Basically anyone that sells and services La-z-boy products should have these clips (3-position locks) in stock.

[@candidafeliz25]

low maintenance ♡~

[@ericflowers2146]

Do you have a video about the ratchet where you lean back and it doesn't lock in place?

[@reclinerrepairguy4155]

Eric Flowers - I'll try do one sometime in the future, when I get this specific repair issue in my shop.

[@trevshove]

When I put my foot rest up all the way and put weight on it, it drops down.

[@reclinerrepairguy4155]

Trevor Shover - If the entire chair is dropping down, it is not the 3-position footrest feature. That controls the footrest separately. La-z-boy also has a Ratcheting Recline feature on many chairs. That controls the entire pitch (recline angle) of the chair when it's fully reclined. 2 parts control this feature, a lever (Pawl) and a part with metal stairs (Pawl Rack) that the lever rides on. When either part (or both) are worn, the chair will drop down as you describe. I'm still waiting on a chair with this problem to come into my shop so I can do a video on this repair as well.

[@se5442]

@@reclinerrepairguy4155 I think I have just the one for you. We bought one second hand - but looks good as new. My 90-year-old mother has slept in lazy boy recliners for years. Her's was falling apart. We took this one to her in the facility she's living in. And unfortunately the foot rest will not stay up. Sounds like what you just described above. I guess I'll try to find out the cost of someone coming out to repair it. Thx for your video.

[@trevorgrasso2925]

That angle position thing is busted on mine that locking bar in the middle

[@reclinerrepairguy4155]

@Trevor Grasso - If parts that fit onto the Drive Rod are broken, they will have to be replaced. See the video series Drive Rod Replacement on the ReclinerRepairGuy.com website for more instruction on this topic.

[@thekidcalifornia7509]

How can i order one mine broke

[@reclinerrepairguy4155]

@The kid California - La-z-boy parts can be ordered through the manufacturer or one of their dealers. Dealers should have the 3-Position Locks in stock.

[@littlebeebs1]

I’m bummed out because my 2 brand new recliners have foot rests that don’t go past that middle position. I always want mine fully extended for the most part . It’s putting a strain on my back and feet because it won’t flip your all the way on either . They’re both the Morrison. One is powered with all the bells and whistles. Kne is manual. Once I sat in the fancy one for more than an hour, I hated it and my husband gracefully switched with me . I somehow didn’t notice that the fancy one has less of a luxurious, padded feel . And when you engage the lumbar , feels hard as a rock . So sad because we have to pay fees to take it back after 3 days and the store is 2 hours away .

[@reclinerrepairguy4155]

@littlebeebs1 - It's always best to try out furniture before you buy. If you return the chairs, see this video for more buying tips ---------> kzbin.info/www/bejne/fJjImI1vps6oeZY

[@littlebeebs1]

@@reclinerrepairguy4155, Hey there ! Thanks so much for the reply! I didn’t expect one since the video was older . I did try them out . That’s the crazy part . We laid in the chairs for about an hour in the particular ones we bought. We spent 3-4 hours testing in store . The foot rest fully extended on mine at first, even when we got it home . But now it’s stuck at the 2/3 position and it causes my heels to burn after more than an hour in the chair. I spend good amounts of time in it in the evening after work . So I’d really like to fix that part . My husband went ahead and took the powered version because it hurt my back so much. So I’m in the manual one . The powered one is already getting wallowed out so fast . I was hoping to trade him back when my back healed . But I won’t be doing that without adding more stuffing somehow. I’m shocked how fast that one’s stuffing flattened out so fast . Thank you again 😊

[@reclinerrepairguy4155]

@@littlebeebs1 - Ok, so this is a chair that did work properly when you tested it out. Hopefully you checked into getting it repaired, which is another option. You should have full warranty coverage with your purchase.

[@TheBirdandEagle]

Is there a special tool to tighten the two plastic nuts holding the scissor mechanism?

[@reclinerrepairguy4155]

TheBirdandEagle - No special tool required other than a torx driver or torx bit - T30. The Legrest Swing Bushing (plastic nut) that fastens the Legrest Subassembly (scissors) to the Rear Swing, is held in place with a Truss Head Screw (torx head). When the Bushing is properly seated into those 2 parts and held in place with the screw, there will be no slack or play. However, if the screw comes loose from the bushing for whatever reason, there will be play there. You'll need to completely remove the screw, reseat the bushing and reinstall the screw. If the screw will not tighten snug against the bushing when reinstalled, the bushing will have to be replaced.

[@TheBirdandEagle]

@@reclinerrepairguy4155 Thank you for taking the time to reply. Always excellent assistance and directions. Again, thank you very much.

[@SlipKnotRicky]

Excellent Video !!! Except for the Ohio hat! LOL

[@reclinerrepairguy4155]

@SlipKnotRicky - That's where I live -- go Bucks! 😄

[@SlipKnotRicky]

@@reclinerrepairguy4155 LOL, I live in the state that is directly north of you. Explains a lot huh? LOL

[@xeniavaldes6489]

How an electric chair doesn't extend all the way