The Most Important SaaS Metrics with Monday.com Co-Founders and SaaStr Founder Jason Lemkin

[@Jasonlk]

Such a great conversation!

[@lilyb2617]

As a fractional startup CMO in SaaS this is great to hear. 👏🏼 I am often setting up new sales distribution along side brand partners for reach and acquisition, yet metrics would only placed on digital performance. In the early stages you don’t have this budget and it’s also short term its not long term strategy from channels that will build a long term sustainable profitable business

[@Hastingsnow]

Thank you!

[@Tobias_Edwards]

Monday killed it with their marketing. We all saw them all over KZbin. Great play.

[@GabrielSestrem]

1:01:27 Jason you are THE BEST!

[@Lirby5]

Really enjoyable conversation. Valuable insights thank you. Loved the L4 rant from Jason. Love to see him interact guest host @AllInPodcast upon rare day Jcal, gassed, tape delay Jcal’s intro alley oop to a live pod guest host saas JL edition same w brad G. ❤

[@GabrielSestrem]

24:20 1 year deal contract it’s not even acceptable nowadays. No contracts, no fees, no setup cost. Pay for transactions it’s the way. If customers aren’t happy, they can leave anytime and we should keep our product improving constantly to keep retention

[@Lirby5]

Pay as you go platform is ideal if necessary stretch timeframe when contracting added value services. Feedback accountability governs new R&D spend to scale key variable net new contracted services. PE embeds L4 tangibles someway or it might as well be at risk ponzi or insider control fraud. L4 is simply good conduct and the Peter Drucker right thing to do its not complicated unless u wanna it to be😊

[@dttttt]

For most businesses, closed-won "this month" metrics only reward behaviors that will choke the pipeline. That's more for sales, not marketing.