The New USA Visa portal is LIVE 🇺🇸 - Everything you need to know + Steps to take right now

[@ShachiMall]

The new visa portal is here ! Everything you need to know >>

[@habeebzainalkaf9145]

how to book or slot

[@mayankkaushik7732]

Mam I didn’t fill the first name it’s apear on the last name and I submitted but in my profile these options are not showing

[@kandikondasandeep]

Hi mam ,In the new portal in dependents tap showing the count 2 but I didn't mentioned anything is there anyway to resolve the option.

[@ShashankReddy-xt1ms]

Hello I should change my ds160 number what should I do in this case please reply,

[@kiritnano]

Thanks for information. I have to attend conference in usa in October 2023. I am planning to apply B1 visa from Malaysia. So portal for booking interview is same as given in alink or it would be different for Malaysia. Is it ok to apply from Malaysia?

[@niveditamitra31]

it would have been better if you could show us how to fill that form step by step.

[@AolaDIY]

Major issues with payment. Not sure how to make payment for new appointments

[@Aaravchavhan-x4y]

Hi Sachi, This video is so informative however it would be helpful if you make a video regarding how to resolve an issue of SGA15 getting while scheduling the appointment.

[@keshavrambb]

Got any responses Ma’am ? I’ve got the same issue

[@Aaravchavhan-x4y]

@@keshavrambb no not yet, looking forward to it

[@sakinasyeda2956]

Same with me

[@sagarnilawar1906]

@PriyankaChavhan-wr3vd, I am also facing the same issue. Have you raised ticket on their portal for the same?

[@Aaravchavhan-x4y]

@@sagarnilawar1906 not yet just Bcz some people have raised it and they are saying to start new applications, after processing that is not working also. I got to know about this information from telegram group

[@srilaxmidivi5953]

Facing issues with payment. Is there any way we can make online payment? Couldn’t able to proceed further after selecting city bank cash of vfs credit or debit card. Could you please do a video on how make payment with new portal?

[@AolaDIY]

I am in the same boat

[@sansan-ye1vv]

it is asking for both SEVIS Number and Exchange Visitor Number for F1 student visa. both fields are mandatory. I'm wondering where i get Exchange Visitor Number. please help. Thank you

[@sharonkaur07]

The form will ask for your sevis id which starts from N00.... And the other one that is exchange visitor number the one which starts with CCC.... it will there in your sevis fees receipt....

[@Rohit_Srivastava]

​@@sharonkaur07buddy where to find exchange visitor number for m1 visa... sevp is only applicable for J category visa

[@ashishvish304]

Hi Shachi, I regularly watch your video. My visa application for B1 was rejected in 2019 and one week back it’s approved. Got 10 years multiple entry visa. Thank you !

[@ShachiMall]

Congratulations!

[@vinodbala3323]

Hi Shachi I had booked the Visa Appointment for my two dependents and myself as Primary applicant through old portal. But when I verified it through new portal I'm seeing No. of applicants as 1 . Any Idea ?

[@dhwanishroff169]

Same issue for me as well. Any solution?

[@hadiyarad3492]

have u got solution ? Even am facing same issue

[@simranpreetsingh6547]

Facing same issue, any updates?.

[@MathewGeorge-en1bt]

Hello, I am having the same issue. Could you please let me know if you find any solution to this. Thanks!

[@mubeensultana149]

@@hadiyarad3492any solution??

[@aaqais]

A big thank you to you. The instructions on the new website says "do not recreate your account instead use the forgot password option". And I have been doing that 4 different attempts and sending emails to the contact center and calling their customer support. There was no proper reply to it. Now when I saw your video it was very clear and now I am able to login. Thanks a bunch. Wish the US consulate was a bit more clear on their instructions

[@ShachiMall]

Glad I could help👍

[@rohanrampuria1]

Hi Shachi, do I need to submit DS-160 form before booking an appointment ? What I mean is, I am planning to travel in Jan-Feb 2024 and wanted to book the appointment slot but DS-160 validity is only 30 days after submission, so I thought I will only submit the form when I am closer to that date. That is what I have heard people doing it. Can I still do this or any other way to manage this ?

[@ShachiMall]

you can submit it later as well. validity is for 30 days every time you log in. so just need to keep the form active

[@HimanshuSharma-rr7sv]

Unable to make payment. When trying with debit card or upi payment gateway page of vfs global opens and remains blanked nothing shows on that page. Can someone help me to resolve the issue

[@nitjigupta]

Different is not always better. Pathetic experience. Not able to book the appointment. The system has been broken for the last 2 days now. The support team is not answering the tickets! Till the fee payment system works like a charm!

[@muxammilshaikh]

It's fcukd up new system. Old was much smoother better reliable. System is down since 27july. They stopped accepting MRV fee payment since July 24th with notes. N page is down since then it's frustrating.

[@smaranmandala4047]

Hi Shachi. Thank you for the informative video. I am in the same boat as a few others wherein I need to update my DS-160 ID on my profile but the new portal does not have an option to allow that. What is the best way to reach out to the customer care team of this new portal? I wasn't able to find any phone numbers that I could call them on. The only option I saw was 'Feedback/Requests' on the portal and that just gives one the ability to open a ticket, without any way to directly interact with a LIVE person.

[@9885934596]

I was on the same boat please let me know once you got something

[@ShikhaSharma-ls3ht]

I am also waiting for this answer, do u got any information about this.

[@paragmihir]

Were you able to figure it out? I am also trying to update my DS-160

[@shivaniteotia88]

Hi. Were you able to get in touch with someone? Your help will be much appreciated.

[@Kunwar95]

Hi guys ! Any update?

[@Wpeoplee]

Got my visa approved yesterday. Thanks a lot, ur tips really helped me, specially the part where you said "the interviewee doesn't want to know about accomplishments and ranking of University, but they want to know why you should go there" I made my own unique for why I want to go there and I think that's what impressed them the most. I am grateful to God 🙏 Thanks again!

[@RaviTeja-mx8up]

What to fill in migration visitor number in visa form?

[@ShachiMall]

Congratulations and all the very best!

[@ruthvikr]

How do we download the MRV Fee Receipt? Is the Appointment Confirmation page enough? It has a section showing the MRV Fee Payment, is this good enough?

[@vishalmahavratayajula9658]

Dude, you saved my Ass! Thanks much! I almost thought I messed up my wife's sisters appointment. Marriage saved in 9 mins and 20 secs!

[@divyagariga4547]

If we cancel the appointment, can we book visa slot again without paying fee?

[@vikramr4593]

Hi. I couldn't find my dependent appointment details in the new portal. I can only see my appointment confirmation. Anyone facing issue?

[@vanshuvanshu9814]

Yeahh same issue 😢

[@athenarebello1072]

Hi. Were you able to figure this out?

[@vanshuvanshu9814]

@@athenarebello1072 yeah i solve this .....

[@charsi7]

Hi, I mistakenly closed the application in new portal. Now I unable to retrieve my data. Can you please guide.

[@everydaylifeasitis]

My experience for b1/b2 visa for family in chennai,nov23. first time. no previous foreign travel. only one question asked...no fuss at all. approved in under two minutes...they don't bother or care about your documents, because they know it could be forged or false. maihly they look at your confidence.

[@Kushal3636]

Hello, I was trying to complete payment on the portal, but as soon as I select the "VFS Credit/Debit Cards" and going to the payment disclaimer page, there is an error "Invalid Request Option". Any idea how to go through with the payment?

[@shubhangigadpale7545]

I am facing the same issue. @Kushal3636

[@aleejee734]

kzbin.info/www/bejne/q6Ozcql-pqdmr6c

[@deshmukhamarsinh0960]

@kushal3636 i am in US and trying to pay. Can you please let me know the process. Tried doing it via credit card but got the same invalid error. Would appreciate your assistance.

[@Kushal3636]

Hello, I did it via the 'Citibank Cash' option. A bank receipt would be generated and then payment can be made at Citibank or Axis bank branches.

[@cynthiajohnson382]

hi! shachi mam i am from punjab. i got my visa approved in just 15 minutes with 3 questions i just want to thank you because i learnt a lot from your youtube videos.

[@Indiangirlinamerica]

I am stuck at the payment . could you plz elaborate about payment process.also what is vfs and all ?

[@deshmukhamarsinh0960]

Can you please explain the process. I am in US and in similar confusion.

[@sandeeptalgaonkar]

Hello Shachi. Thanks for this update. As yesterday (17th Sep)we have experienced this. So after watching this video we have created another DS-160 as we did face issues to retrieve the copy ( as we didn’t take print out of old DS -160 and hence had to create new DS-160 ). And we did this yesterday only and taken a print out on the day of Biometric appointment. And at the biometric appointment we requested the person over there ( Mumbai VAC) and he helped this to change / update new DS - 160 no at portal. And today we had an interview appointment and we did fairly good in this. Hopefully we will get the visa. But thanks for your videos where we got the tip about the updating DS-160 again.

[@ShachiMall]

Glad to help!

[@khriezzzz6170]

It says the user and oassword are invalid ( four month back i already got an appointment. But now i cant log in

[@srujan99]

Where can i check the dependent information in the new protal? i am planning to book the appointment together for 3people(1primary applicant and 2 dependent applicants)..

[@utroobahshazly1349]

HI Please share the link to recreate the new profile for scheduling appointments

[@khriezzzz6170]

I'm having the same issue too

[@preetidalvi3136]

I signed up for new platform but I am not able to login when I use the new credentials. It takes me to an error page

[@abhinayroyal]

Hi, When I tried to sign in using my same email id it says "the user already exists" and when I tried to go forgot password route it says "A user with the specified credential could not be found." Can you please help me with this issue.

[@sonaliv1489]

Which is this weird link? Why is the US visa not on us travel website? This is not an official link you shared.

[@rohanroyal5346]

Hey what to do if we forgot the answers to the security questions?

[@nkutty3011]

Why you are not showing the description details? Bit too fast

[@kathiriy]

After filling out the application for both of my in-laws, making the payment using given payment code and activating the payment on this new site, option to schedule appointment disappeared. One of the dependent in the application was also disappeared and when I try to add her back, it says that user already exist. At this point current application is completely messed up. I see that site has "Close Application and Start New Application" option. Can I use that option to start over the application without needing to pay again i.e. Can I start a fresh application with the same account without needing to pay again? I have been stuck in this issue for more than 45 days and have sent multiple feedback requests through site and their contact email but no avail. Please let me know if anyone has experienced such issue and know how to fix it.

[@LynZor-x4x]

not getting the fee payment option or schedule an appoint option. Did create the new profile

[@mbda007]

hi...thnak for the info...tell me if we 3 (myself-wife-son) hav visa appointment...what if my son can't join on that date due to exam.. can I reschedule his appointment and we both can attend...pl do guide...thankYou

[@karchana7466]

When i recreated the profile, it says username and email already exist. choose another one.

[@ikkus4998]

How is the passport now tracked? Don't see any options..on the prior website there was an automated e-mail or you could login to the website and review the tracking.

[@balagaravi1255]

I created ID in DS-160 form and filled first page of personal details and clicked on saved option. The site then logs out automatically. I'm trying to log in right now using my ID, the security question, etc., but I'm having trouble. Does my data get saved? What shall I do? Can I make a new DS-160 ID? Kindly recommend me.

[@sheetal291196]

Hi Shachi.. thanks a lot for the video, this is good information. I have a question, hope that you can clarify. How to recover the account if instead of migrating the profile to new portal by selecting "sign up", I accidentally hit forget password using the same email ID. I was able to reset the password successfully but haven't set any security questions due to which I'm unable to login.

[@anusharantiwari1932]

The new portal in inconvinient about what to do or where to go after we are done making NEFT transfer. Please make the video on the payment and then steps to schedule the interview

[@davidclintonmanoharan9253]

Do you know how to change personal info on the new portal?? I am not able to change. I tried to create a ticket and no response.

[@hasishaik_aluri4744]

Hi Shachi, I have a visa confirmation and interview scheduled with old portal. Later I migrated to new one ,however i am not able to see all the details in my new one. And the visa fee details is also missing. Please help.

[@Pritam_Majumder12]

8:06 Please clarify the exchange visitor number in the visa slot booking form

[@ShachiMall]

Hey, already have a video regarding this. Please watch here 👉kzbin.infofnsLjSwSt4M

[@sourabhshrivas3520]

Thank you for this information. however I need one help. I am able to log and see my appointment details. but I can not see an option on left hand side as you had in your screen shot. please help me know if there is any trick to fix this - thank you !!

[@anshult2]

@shachiMall - I dont see the dependent information in this new portal.

[@VLNGOPIK]

Hi Shachi I forgot my Security Question answers.How to do it recollect my answers or reset SQ

[@ShachiMall]

Please drop us a mail at [e-mail] and we will guide you further.

[@mohdazheruddin9745]

It is showing claim for my parents portal but when am going to claim it it’s showing it couldn’t be found could you help me with that

[@indiradevigrandhi8160]

@Shachi Mall, I have forgotten my security questions answers. What are the steps to recover my account?

[@venkattamil4195]

Hi, I am not getting the CGI reference number and without which the bank is not ready to accept the fee payment. Any solution to this

[@rickyfrancis2849]

@ShachiMall Thanks for sharing the latest update to USA VISA Scheduling. Fine and clear, much appreciated.

[@ayyappachowdary2387]

How to reset the security questions in outside the portal

[@AshaShetty-q4s]

I get this ..just two ...close application and start new application and information correction..pls guide ..I need to schedule appointment date .under notes and instructions .

[@ImHim011]

How to get my previously paid receipt I forgot my receipt number

[@ambrish663]

Hi Shachi, Thank you for this info! When trying to select a visa appointment date, it gives me "An error has occured" even when I see the dates available. I messaged support, but no response from them. Could you advise please?

[@Newer2Viewer]

Same issue

[@ravibcb]

Need your help to understand on how many times I could reschedule for a B1/B2 as the current booked slots are in Oct & Nov 2024

[@shivanimishra1322]

Hi Sachi, I've have been able to login to the new portal and can see my scheduled VISA interview (Group Visa) details and payment. However, I don't see all the options on the Left Menu. I can see only one option on my Left Menu which is "Information Correction". Could you please let me know what is wrong in my case. I have biometric scheduled on 22nd October and interview on 3rd November.

[@ravindranathtagore8303]

when signing up getting a message of An invalid value was presented for a property. How to resolve this?

[@Kunwar95]

I need to Update DS-160 form which is already submitted and cannot retrieve. How can we update the DS-160 in new portal?

[@Kyran988]

We are applying as family but on the payment page it's showing details of only 1 primary member. Ideally all members including dependents and their total amount should appear. Any solution? Awaiting reply from customer support since 30th July

[@rishabsingh6355]

Facing similar issue

[@thangarajeswarimohan7693]

Any response from them??

[@Kyran988]

@@thangarajeswarimohan7693 Not as yet

[@zaynsafi3057]

I had book my appointment firm old port but not printed the confirmation number And can I now directly print the ds160 confirmation or I have to update the ds160 form

[@chinnu949]

What if we applied in the old cgi and how to see it in new visa schedule

[@SimranSweetsim1598Seth]

Hi, how to apply for the renewal of the visa? Do u have a video for this!?

[@vikram-m3t]

i tried to register with the previous email id with which i booked an appointment ... but i forgot the username i entered how do i retrieve my username pls make a video

[@nareshpartani]

Thanks. For rescheduling an appointment, can I see options for available slots. Or does it cancel my original appointment and then show me the options for available slots? There is a button for Reschedule on the usvisascheduling website but not sure about it. I dont want to risk my existing appointment before confirming that there are other slots available to reschedule. Can you please provide information related to rescheduling a visa appointment. Thanks.

[@aslammohd2113]

I can't see the schedule appointment option, i only able to see 3 options on the left.

[@ayshjain8960]

What to do I case u forget the security question n ans ?

[@sukhjindersingh-te3yy]

I need help to get log in because it keep on showing corrections screen

[@anybody007]

Thank you for this video guide ! THIS is what CGI Federal or whoever should have officially announced first. The least they can do is recommend/sponsor your video, I guess.

[@varishthasaroha6260]

I had paid the visa fee for my grandparents on the old portal and while the old one automatically updated the receipt number before proceeding to appointment booking, the new portal is asking for the receipt numbers in order to claim them but I don't have them handy. What should I do?

[@stutimohanty3626]

I tried to create a new profile but no matter what I am unable to move forward. It shows "improper value for a property" but doesn't show for which field and how to cross it.

[@ShachiMall]

Hey, the system is very glitchy as of now. All you can do is wait till we look for the solutions. Meanwhile you can follow our Telegram channel to get the latest updates regarding this t.me/shachi_mall

[@shubhigarg3160]

Hey...my scheduled appointment was cancelled during the lockdown period..and i got not update since then, What should i do?

[@siddharthchanda9182]

The portal is not allowing to make payment for dependent applicant. When clicked on pay option, VFS website opens up and shows unable to make payment, try after 24 hours. It has been more than 48 hours, still the same. Please suggest what to do?

[@sandeepbattan9]

I like how you explained everything can u make video on how to print out mrv receipt

[@JaspalSingh-it3fj]

can you please help in case surname not mentioned in passport, earlier i have mentioned FNU but what to mention in this new portal ??

[@subhash2852]

Hello Sachi ji, my wife and myself have submitted application through usvisascheduling portal. Our date of biometric is 9th June and interview at US embassy Delhi on 27th June. We opted for premium delivery at our existing address. However we would be changing house in June. How to change Premium delivery option to Pick up on Delhi. Kindly guide me as we are senior citizens and not very tech savvy. Will be grateful to you

[@489phanindra]

How to get B1/B2 Visa using new platform I created a profile yesterday and today I am not able to login Any help would be appreciated

[@nikhilpatil2025]

Thank you for the video. I had already paid the fees but had not scheduled the appointment. In the new portal, I do not see any tab to book an appointment. Any suggestion on how to proceed?

[@priyanka02010]

Same issue

[@shrutinaik4352]

Same issue I am also facing. Can anyone help me with this?

[@bhuvaneswarialagar90]

no able to retrieve the appointment confirmation page done before (with old website) please help me in getting it

[@investmenttips-ts3in]

hii if we forget security questions how can we change them. is there any way to do that. can u please help me regarding that

[@sanDilse27]

Ab form mein bhar dia ki next month 1 october 2023 ko tourism pe jana hai and submit bi kr dia and dates na mil paai according to travel plan..thn ? Upar se update profile section bi nai...kissi ne kia hai ab tak aisa ki ds 160 dubara fill kia ho and biometric centre jake bola ho ye wala ds 160 daalen aur unhone update kia ho ya kissi ne customer support system ke through update krwaya ho ...?

[@nikkiba]

What is the process to apply for a family member. Do we have to create a new account per person each time we need an appointment?

[@swamistalker8245]

please make a video on how to select regional language or how to request a translator?

[@japa.expert]

Hey Mall, thank you for the great service you're with your platform

[@ShachiMall]

Glad you liked it.

[@sibynamkha8371]

How can I retrieve security questions and answers from the new portal profile account in order to schedule a visa appointment?

[@subhashbhardwaj3623]

In new visa portal my status is partly paid .earlier I paid 160 dollar now it is 185 usd .how to paid remaining balance and what to do plz suggest

[@rathinasabapathynarayanan385]

Hi Sachi I already paid the amt ie before July 29th and i have not scheduled the date . But if i try to schedule the date in the new portal it is showing the amt after logging in what i already paid. What to do now. Mater was raised to customer care also but not getting a proper reply

[@dikshayparwani3905]

Does anyone facing same login issue? “We’re sorry, but something went wrong. Please try again, and if this persists, contact the website administrator”

[@vijaykumarkumbhar6004]

Hi Madam, I forgot the answers of security questions. Please guide me how to change ?

[@ShachiMall]

Hey, I will have to look into your profile to help you better. Kindly, book a 1-1 session with me here shachimall.com/1-1/

[@PranavTambvekar]

Great video, very helpful, thank you!!

[@wasimkhan-jc7nk]

If we click to close and start a new application. So we have to pay the visa fees again? I have paid on 1st July.

[@temitopefadesire2463]

Hello @ShachiMall Thanks for sharing this update. Is this new website just for Indians applicants or Worldwide?

[@moviesera5250]

Hi shachi i forgot my security question answers could you help me with that

[@adityamanitripathi1205]

I am unable to reschedule my appointment. Can you please help me out.

[@shipram24]

How do we use the close and start application button on the left for? Would I lose my MRV fees if we do that?

[@shaliniaggarwal4145]

Hi..how can I connect with you ...still getting the same error .."An invalid value was presented for a property"

[@MohanKumar-gj9th]

Is this change only for india or all countries? Eg : Thailand?

[@plttji2615]

When I try to create a new account for the new website, should I use the same email that I used for the previous website? Or the email-address that I used for the previous visa application doesn't matter? What information do they use for transferring my previous visa infomation?

[@saumyasingh1139]

I am applying for H1b visa and when I start my application it asks for my mailing address will I put the one that I have here in US or India

[@kanchanshukla1501]

Hello Shachi , I did create a new profile(retrieved from old website) on the new website ,I am stuck at one page where my fee part is greyed out and I’m not able to go ahead ,but i paid the fee earlier ,support did not help me with my question

[@amitmanatwal2317]

Madam, By mistake I removed my daughter's name from the dependents list for L1 blanket visa and unable to add now. Taken up with support mail but no reply received

[@ShachiMall]

Hey, the new system is very glitchy as of now. We are tying our best to look for some alternate ways. You can follow our Telegram channel where we talk about the recent solutions t.me/shachi_mall

[@taherhussain4689]

How can I print Appointment confirmation form new portal ? There is no option given for Printing

[@ShachiMall]

Hey, already have a video regarding this. Please watch here 👉kzbin.infolile195gQ_o