The sad state of United Airlines 737-800 first class

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Watch the full (unedited) takeoff of this flight:
• United Airlines 737-80...
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What’s the deal with United Airlines 737-800 first class these days? I went into this flight thinking that there’s no way that they’d be using the same old seats that have been around since the mid-2000’s, and that there must have been an upgrade of some kind since the last time I tried this. Apparently, I assume too much.
This is footage from United Airlines flight number 336 from Houston, TX (IAH) to San Diego, CA (SAN) in February 2021. I had seat 3A in first class, and...it was a lot more wrinkly (and smelly) than I was expecting.
On the flip side, I paid less than $250 for the privilege of sitting here. Do I sound like a wiener for complaining about old and wrinkly seats?
And for all you airplane nerds out there, the registration of this aircraft was N73276.
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[@davids1258]

I agree, the newer “less saggy” seats are usually much less comfortable. Found this out on an Alaska 321.

[@sanspotter]

The first airline to figure out how to make a slim but stylish seat that’s still really comfortable is going to make a killing. We’re not quite there yet...

[@sargentrowell81]

Damn, I've never heard you sound so exhausted before.

[@sanspotter]

This is my normal voice when I’m not trying to overemphasize every word. 😅 I was getting sick and tired of the way I was doing voiceovers (sounded too cheesy IMHO).

[@sargentrowell81]

@@sanspotter Fair enough.

[@technicallysquirrel]

I’m loving the change 😀

[@ladder3257]

@@sanspotter use your real voice we like it more

[@postalsaint]

Ok dude, exactly what were you expecting? A steak dinner? Seats that recline all the way back into a bed? 1st class...seats are a little more roomy than coach. More leg room. More rump room. Probably some alcohol without paying extra. In the Era of covid19, you can expect individually packed snacks and drink. In the end. You get to SAN comfortably. IAH has changed a lot the last 2 especially. Some new restaurants opened. A few have temporarily closed due to covid19. Once air traffic returns to pre covid19 levels, some of those restaurants should reopen...and Yes, I do work for United at IAH.

[@gbherelah4110]

Jeb Brooks (in his video posted 27June2021) looking for you at one of your favorite restaurants from Boston Logan Airport

[@danielclooney6248]

I love your sense of humor. Yeah, UA is nothing to get excited about. That was a great fare. Do you collect award miles or just go with the cheapest fare?

[@sanspotter]

Little bit of both actually - I like finding the best deal possible, but I do earn a lot of points via Amex and Chase (points that can be used on a wide variety of airlines).

[@LiamWalsheliamskitchen]

I'll be honest... This seat model, while old, is vastly superior in terms of comfort versus most of the others out there. I flew on one of these old 800s recently in first, and found it to be extremely comfortable. I think the only recliner seat that I found more comfortable was when I flew on a very old US Airways 757-200 that had a really old fashioned first class seat with tons of padding. I know some used to refer to this type of seat as an "Eisenhower" seat. The ones on the newer 800s and most of the 900s are awful - zero padding on the back. Air Canada uses the same seat model as those and they're equally as bad, if not worse. I would still probably take that over Y, but for a first or business class seat, those are terrible. Not sure about the F seats on the A320 or MAX planes, but maybe I'll try them one day.

[@flyblue6749]

Well even though this first class has seen better days this seems a million times better than the crappy european "first class" seats we have over here with all our european carriers.

[@tymgames8307]

I agree with you

[@brandonchristensen9348]

I really like flying United Airlines but the interior is so outdated. I honestly think United should put the Max 8 interior on all their 737-800s and 737-900s

[@Bywater70]

Oddly enough I just heard that Alaska Air is having 4 new routes or at least for summer and I think I saw something of Diego or Francisco to hobby! I’ll have to that again. But seems they are looking at more routes out of Cali and Portland and always outta Sea-Tac!

[@sanspotter]

To be honest I’ve totally lost track of all the new AS routes out of SAN - they’ve been growing like crazy.

[@hothotheat3000]

It’s United. I expect nothing good from that company.

[@Nigmastar]

Surprised for a snack box? In first class? Come on... I agree that box looked better than what you'd get on any economy flight but in first class you'd expect a plated meal service. Even on short haul flights.

[@ChasetheG]

2019: Your Big Front Seat video made a pit stop in Houston. Oh yeah, you didn't leave the plane.

[@sanspotter]

Yeah, that was just a quick stopover - I stayed on the plane for that one. 👍🏻

[@ogjk]

Please don't buy anymore Starbucks food items we want you to live a long healthy life and the channel to last.

[@DirtyBlueshirtAU]

First, I am enjoying the new hot take style, great way to start conversations like this. Next, the bad news... I disagree with your take on IAH Terminal E. Mostly. I agree the concessions in IAH are well above expectations; but the new C gates are a lot nicer and newer, and just as sunny. That said, I also really hate IAH's layout in general. But hey, positive notes, right? Your take on the state of the 737s is on point. United's attention to the ex-CO 737's is abysmal. They always look dingy and dirty; especially (and ironically) compared to the ex-UA Airbus 319/320s of the same age. I'm just assuming the endgame is to let these planes rot until the MAX planes start taking over. It's embarrassing. Seriously, the ex-CO planes just suck. The snack boxes and sandwiches in domestic first the past few months (while not up to normal first class quality expectations) have been the highlight of United over competitors recently. With the service reintroductions this week, I'm looking forward to the new service, although it will delay my return to SNA, because while hub-hub flights over 800mi will get full meals and buy-on-board, non-hub endpoints will only get meals and buy on board when it's over 1800 miles (which from SNA/SAN eliminate flights to/from SFO, IAH, and DEN). My next trip, I'm flying from SNA, but I may continue to suffer LAX until service resumes on more flights.

[@sanspotter]

Thanks Aaron! Yeah, I feel like it’s easier for me to say what I want / need to say in this unscripted format. Before, I had to think carefully about every word and then time it to fit my edit (which was a total pain). Anyway, I do agree with you about terminal C! That was the terminal I flew into on this trip and I specifically remember thinking “holy ****” as I started looking around. 😄 I think the reason I like E more is because of how “grand” it seems (if that makes any sense). And thanks for the info about UA meal service! I’ve been totally out of the loop on that, so it’s nice to know that it’s starting to come back - even if it does seem to be happening slowly. Travel safe!

[@paulconnors2078]

This video is why I haven't flown United for years and don't plan to anytime soon.

[@mdennis9496]

It disappoints me that in a time of pandemic and what had been big money losses for many people, this seems extremely petty. Airlines, along with other businesses, are finally revving up after a year of devastating losses. And let’s be frank here, domestic “first class” is normally filled with upgrades and few full fare customers. Granted, any plane flying 19 years will need some refurbishment and upgrades, but trying to keep ANY business operating on a year of BIG money losses, you must set some priorities. I like your videos and your style of presentation, but this just seemed to be a stretch. Hopefully United will “upgrade” that cabin, or even better, retire the aircraft.

[@johniii8147]

It's the old CO plane that hasn't been upgraded. The interiors didn't look so bad 15 years ago. They are about to replace a large order to replace them

[@mpjopatv401]

Being a contentinental fan it's kinda sad

[@jjohnsonTX]

Anything ex- Continental has NO priority with United. That includes human beings. From a 24+ years Continental employee, got out in 2011.

[@lvthud]

I get where you are coming from, but, honestly, I will take the older over stuffed first class seats over the space saver "firm" type first seats.

[@fimp2295]

Rumor has it they’re announcing cabin refreshes that include IFE in the next few weeks

[@johniii8147]

The rumor that proved true is the huge aircraft order that will include IFE. They are about to retire a lot of aircraft so you’re not gonna see that on those

[@TysonIke]

The 737-800 with United is a wild card. Some are 3 years old and seem brand new when others are 23 and seem like they are on their last leg.

[@lagdroid0017]

hence the 270 order

[@LiamWalsheliamskitchen]

However, one thing I will say is that the first class seats on the older 737-800s (the ones shown here) are a lot more comfortable than the ones on the 900s and newer 800s. I flew on one of these really old 737-800s today and I thought the first class seat was extremely comfortable for what it was. The newer ones just don't compare - Air Canada uses the same seat model as on most US 737-900 (and the newer 800s) on their A319/320/321 and the backs have pretty well no cushioning. The ones shown here in the video, on the other hand, had adequate padding in the back. Granted it wasn't as soft as what I had on Alaska last week, but I found it to be more comfortable overall.

[@JuanWayTrips]

Whoa! A United 737 with a TV at least! *TV doesn't work* ahhh, United.

[@sanspotter]

😅 pretty much

[@lmbtcs1879]

A premium economy cathay pacific seat looks better than this lmao

[@sanspotter]

I miss flying Asian airlines! 😄

[@VacayCebu]

We flew the Cathay Pacific Premium Economy once...yes, better than the faux "First Class" seats of the domestic class here...especially the food and service. We flew a flight out of SAN last year on Alaska First Class...not bad, but pales in comparison to airlines in Asia.

[@nathanaelhalim8191]

Usa first class is like premium economy for south east asia carriers

[@sanspotter]

Pretty much - at least Jetblue is trying!

[@nmpls]

Still way better than business/first in Europe though.

[@nathanaelhalim8191]

@@nmpls yip basically a robbery that one lol

[@clausstimpfig3803]

@@nmpls there is no first class in Europe.

[@Redpantslol]

While most of the UA flights I've taken (often in first class) have felt like the planes interiors are a bit aged, the one in the "best" condition was probably the A320 I just flew on, but it was the least comfortable.

[@rileypminecraft1200]

I like United 737-800 even if it has sad first class, I don’t care, I’ve had a good night flight on one.

[@RandallCarrierINC]

Love flying out of Palm Springs. Unfortunately Alaska is my probable choice. There First is a real joke. Really do miss good old Continental.

[@sanspotter]

Actually I’d prefer to fly Alaska over United if given the choice! I never got to experience Continental much though - just a few flights before they were absorbed into UA.

[@bcshelby4926]

...originally Continental Airlines. Terminal E as he terminal opened in 2003. United acquired Continental in 2010. A snack...in first class. Even into the mid deregulation era we used to get full meals in coach and in First, it, was almost a banquet. I remember a first class flight on Northwest on a DC-10 in the 80s from Milwaukee to Seattle we received a three course meal and had much better in-flight entertainment. Air travel has really hit the skids these days if people are spending around 1,200$ (the normal cost for a first class round trip ticket from the midwest to the west coast) for service more akin United's old "K" class back in the 1960s.

[@ThePrissy11]

That’s the worst First Class I’ve seen on You-Tube. It was good it was so cheap👍

[@walterfields8226]

I find the older seats to be extremely comfortable with more padding than the newfangled,hard new seats the airlines install now-a-days....AND seat back entertainment (helps if works however,usually they can reset it) for $200.....think perhaps are being a little over-critical IMHO....sorry

[@sanspotter]

Fair enough, but $200 fares are hard to find anymore now that covid is winding down. This is fine product if you can get it for cheap, but I’d have a hard time justifying shelling out typical first class prices for it.

[@777_Luver]

Those sneakers tho 🔥🔥

[@IsabellaFung]

Very informative! Quick question: how were you able to score a first class seat for $250? Was it a flash sale or you upgraded using status and/or points?

[@sanspotter]

Thanks! This flight was back in February when airlines were still having difficulty filling planes - so I guess that had a lot to do with it. It’s a lot more expensive now!

[@aldrichuyliong8143]

Jeez. First Class pricing for, at best, premium economy accomodations? 🤦

[@sanspotter]

Welcome to the USA. 😆

[@Amtran727]

Can't believe there wasn't some actual food service, maybe like a breakfast sandwich? A snack box is really pathetic,

[@Atl404sFinest]

Substandard domestic products on the big three: 1st class on United’s 737-800, 1st class on Delta’s 757s, and American’s 1st class on the 737-MAX

[@AngxlicSunsetYT]

Is it possible to get lie flat seats for domestic flights? We’re going from Orlando to Boston in January and I can’t seem to find any.

[@austenmckenna5555]

Thanks for doing this video. It was very helpful. I've been doing some research on current flying experiences by watching youtube channels like yours. I've noticed that first class has been doing that seat configuration on new planes. It seems like first is starting to look like business and business (on long flights and international) looks more like first class. If you were disappointed in first class I would hate to see what economy was looking like on this flight! Thanks again!

[@ahkeen]

Haha its like a old classic Mercedes Benz or 90s Lexus car seats. I agree seats look very saggy but classy. Anyways I’m probably going to be the same seats flying from EWR to CUN.

[@mikeklimczak9600]

I hate how airlines serve food/beverages but constantly ask you to put your mask on. Entrapment anyone?

[@exurosanctus]

I just flew on the big front seat on Spirit for $45 extra and the seat is almost exactly the same. There's no way in hell I would pay $400 extra for this which is what they are asking for on my upcoming flight.

[@edwinsimmons7148]

Yes...sad...no comparison to the max! Even 737-900 is sad! If it's not the new max, not flying 1st class!

[@KAMU13]

Not to sound irritating, but it's 737.... of course it'd be old! What do you expect? That's why you paid such a bargain price for your first class ticket

[@bluxe7372]

United should be ashamed! Compared to Jet Blue Mint, that looks like sitting inside a porta potty. So laughable ... coach on budget airlines is way better!

[@AndrewTubbiolo]

is it George Bush, or Jorge Busho? I spent some Christmas Eves in that airport waiting for my girlfriend abusing the interterminal tram to waste time. Terminal E to and from Tucson. Lived it.

[@aminulkm]

its not a first world problem. Even countries from Ethiopia or Bangladesh, domestic business or first class seats are amazing. USA domestics flights are sooo garbage even if you pay for the business or first class. They need to fix this crap. Just cuz they call it first class doesnt make it first class.

[@snorlaxi5620]

this is the most slept on tripreport channel, i cant stand those 30 minute long videos of just text

[@sanspotter]

Thanks man! 👊🏻

[@mjandl7047]

The stuck screen would have been so annoying. I like to look at the flight map. All wrinkly and saggy..perfect description.

[@sanspotter]

I’ve never experienced Chinese water torture but...after hour number 2 it started feeling like Chinese water torture. 😅 I could deal with the wrinkles, but the looping ads we’re driving me mad! 🤪

[@michelletaylor5691]

Great video, been flying United for 40 years, still have my old mileage plus card from 1985. Service is definitely not what it used to be.

[@zachjones6944]

I usually need to get very drunk on domestic “first” class to counter-act the seats.

[@_w_w_]

I think most airlines are trying to run their oldest planes right now. This way, they can clean less, and if COVID accumulates in the aircraft, then it's no big deal as they will hit retirement soon.

[@mtunofun1]

I hope I get to fly on the updated one when I fly from ATL to SFO. I flew the one with the old interior from SFO to LAS, which I don’t mind on such a short flight.

[@cadicorniche]

United and American have crappy first class products.

[@sanspotter]

All I can hope for is that the new MAX aircraft will be better. 👍🏻

[@Blank00]

At least United's new first seats are better than AA's new seats

[@tymgames8307]

If you compare those business class seats with those in Europe which are actually economy class seats and you will be happy

[@edsonzapata7490]

My family and I fly UA a lot since it’s usually the cheapest option with the best time options from Newark to Santo Domingo. For an airline that takes themselves so seriously something is seriously lacking in the way they approach the look of their planes. I’ll only pay for their “first class” if it is a day of departure upgrade for like $79.

[@ElViajerodeSinaloamzt]

Miss seeing and hearing takeoff and engine sound, you don't anymore, just time lapse, a little boring :(

[@sanspotter]

I’ve been doing that for at least 3 years now. 99% of my viewers skip over that part, so that’s why I created a second KZbin channel just for unedited takeoffs.

[@ARMON180]

Completely concur with this review. Flew United 737-800 first class from SAN-IAH a few months and was saying the same things.

[@icedog225]

I particularly liked the pacing and editing on this one! :D i noticed you went for slightly different editing with the audio for the title cards and i liked the way it flowed.

[@sanspotter]

Thank you! Yes, I went with a fully unscripted voiceover this time. I was starting to think that my old scripted style (spoken in an over-emphasized manner) was getting annoying - and it was hard to be satisfied with the content I was producing. This new style is much more representative of the real me!

[@ryanmoroso2681]

Yeah I’m not a fan of those seats…happily new seats coming soon with the complete fleet remodel

[@ILoveQazaqstan]

I live here in Houston, I can agree Bush Intercontinental is nice!

[@sanspotter]

Underrated airport for sure!

[@TheRyan669]

Well they just updated all narrowbodies by 2025

[@nuggetsyl]

If you want to turn off the direct tv you hit the - button which will fade it to complete black

[@peterhughes7099]

Noticeable by its absence of you eating twice during the video but no sign of chicken & rice! 😂 Good to see you back Scott!. Nice to see a arrival at San Diego 👍

[@sanspotter]

Thanks Peter! I’ll be doing some flying again soon and priority #1 will be obtaining quality chicken rice footage. It’s been missing from my content for far too long! 😆

[@jcspotter7322]

2:19 that's a 737-700 Otherwise great video

[@sanspotter]

That’s what happens when I talk too much and I need more b-roll to fill in the gaps. 😄

[@ckjl7704]

stop complaining or they will drag you off the plane

[@robyoungquist5803]

Please, Scott, when you decide to do a circle panorama … slow it down. I was dizzy and I wasn’t even standing 🙄. Seats 👎🏻. Screen 👎🏻. Junk food 👎🏻👎🏻👎🏻. Apply for a refund 👍🏻😂

[@sanspotter]

Haha yeah, I do need to cool it on the spin move. 🌀🤪😄

[@dustinmuniz9170]

Always love the videos. I’m fine if you remove the overemphasized words as long as you keep some of the jokes. ;). Also, I miss IAH. I was a Continental flight attendant pre United merger based in Houston. Always appreciated terminal E. C…not so much.

[@sanspotter]

Don’t worry - the jokes aren’t going anywhere, since it’s impossible for me to take anything seriously. 😅 And now that I think of it, the only other time I had been to terminal E was when flying Continental (a long time ago). You’re lucky to have experienced it often!

[@MrSatan-ji8kj]

Coz United breaks guitar🤣🤣

[@LoganAviation]

The last time I was on a United Boeing 737-800, It had a retrofitted first class cabin matching the seats on the 737-900. It caught me off guard when the seats didn’t match my expectations.

[@sanspotter]

There aren’t too many of those are at the moment. You got lucky!

[@LoganAviation]

@@sanspotter I actually wanted to try the older seat to see how it compares to the current seats on United 737’s.

[@Blank00]

That's because some of United's 737-800s were built in 2010 or are newer than that. The reason why the 737-900ERs have a different first class seat is because they are newer than most of their 737-800s.

[@themattressrun]

One thing that shocked me more than the product... you referring to it as "cheap" at the end :D

[@clausstimpfig3803]

primitive inflight service

[@WinginWolf]

Ahahahaha lolll the thumbnail. "Old and ugly"

[@jasonputerbaugh9965]

Oh boy I'm flying economy on United not good

[@pavanatanaya]

Oh...Red shoes...Hi Scott

[@sanspotter]

I really need new shoes (again). 😅

[@smallmj2886]

Old and Ugly? Wrinkly and Saggy? Fattened up? Wait, is my webcam on?

[@sanspotter]

🤣

[@georgeb777]

Looks like an Amtrak coach seat.

[@Skankhunt98745]

You sure like to complain a lot, first class is first class… try fling economy like everyone else..

[@sanspotter]

I fly economy a lot more than I do first class (check my past reviews/trip reports). Also, based on my experience of flying other domestic US first class products recently, this particular experience fell short. I would like to think that most people looking for an honest UA 737-800 first class review would want to know that there are better options.

[@bodyloverz30]

So you like the Houston Continental Terminal the best, I would agree.

[@sanspotter]

Can’t wait to go back once the water is working (this was 2 days after that big winter storm in February and the water service was still messed up 😮).

[@teenageaviation3727]

I like this cabin better it has seatback ife

[@skiparkcityut]

7:50 the moment the lady next to you is concerned she's sitting next to a creep recording her LOL 😂

[@sanspotter]

I had a sense that she didn’t like me. 😅

[@clausstimpfig3803]

scott this is not first class it is prem eco. and nothing else. but your red shoes are back?????

[@sanspotter]

I knew you would have a problem with this Claus (and rightfully so). 😄 This was definitely not a first class experience! And yes - the red shoes are back. But I’m not sure for how long…

[@FlyersAviation]

I got the chance to fly on United's Premium Economy from O'Hare to San Diego and it was decent in my opinion. As we were deplaning I did take a look at the first class seats and United really need to upgrade them. IFE was also nowhere the level of my AA flight to O'Hare.

[@Jeff-ow1qq]

AA is removing all IFE on their domestic mainline aircraft :(

[@FlyersAviation]

@@Jeff-ow1qq Naaahhhh for real? Well at least I got em when I got the chance :(

[@ILoveQazaqstan]

@@Jeff-ow1qq I got a AA 737 without IFE on my longer flight from IAD-DFW, I got an A320 with IFE for the DFW-IAH leg. Both were First Class.

[@ILoveQazaqstan]

last time I flew United, I was in domestic First. What confuses me is that I got the new United First seats but with the DirecTV of the older seats

[@sanspotter]

That is a bit odd. 😅

[@henryhahn9741]

Weren’t the seats comfy tho?

[@gummybear41283]

what phone and phone case is that

[@davidcole333]

I despise those snack boxes....they're an excuse for not providing real service. They do nothing but make me not like the airline that issues them.

[@sanspotter]

I think they were fine during times of covid - but I agree that it’s not going to cut it anymore.

[@Blank00]

This isn't just a United thing. All airlines have been cutting costs at the food-service aspect during 2020-2021.

[@derisleybrittain]

Excellent 🤩🤩🤩🤩🤩🍾

[@TheBeagle58]

Reminds me of a 772 i flew on from KSFO-KDEN in 2019. It was almost brown inside, saggy seat's and things jammed into the parcel racks. Kinda gross if you ask me.

[@Mahomie132]

Hey sanspotter how about you ride 737 max8 southwest from San Diego to Chicago.

[@sanspotter]

I hope to get a ride on a southwest MAX 8 soon!

[@Mahomie132]

@@sanspotter G Great because it is great I went on it yesterday.

[@mxyzptlyk]

US airlines need to learn that First Class should mean First Class wherever the aircraft is going. To anyone that has flown any of the ME3,the product that you endured is Air Koyo, at best. 🤣 That United First Class Dasani is tap water, and "Coca-Cola withdraws bottled water from the UK".

[@TheKurtsPlaceChannel]

Always love your videos. Thanks for posting this.

[@Springbok314]

This report is spot on. I just did a MCO-IAD return trip using accumulated miles in F class on a 753 both ways. No IFE video at all. The cabin crew were great, but honestly the F class service was very poor. Not even a snack box; just a plastic bag with a bottle of Dasani and a small bag or pretzels. While I enjoyed being on the iconic 753, being at IAD again was very depressing. United should be ashamed of this tired old terminal. I suppose they will seek a government bailout to build a new one. Sad.

[@McGubbins42]

This looks awful! I watched Noel Phillips' video of Aer Lingus short haul business class before this and that looks so much better. Lie-flat seats and 3 seats across the A321 in business class. You were robbed!

[@sanspotter]

The good news is that this sets the bar pretty low for me when it comes to premium airline travel. My mind is sure to be blown once I start flying non-US airlines again. 😄

[@Blank00]

He wasn't robbed. The direct competitors to United First (American Airlines, Delta, and Alaska) also use armchairs instead of lie-flats. In fact, AA has less comfy armchairs than United first

[@erik_griswold]

That Aer Lingus A321 will not be regularly used from DUB to the UK after COVID. They are intended for trans-Atlantic service.

[@flyingdentist]

very disappointing situation.

[@sanspotter]

The good news is that the incoming MAX 8s will be much better. 👍🏻

[@clivefolkard7076]

Great video Scott as always and the red shoes are back!!!

[@sanspotter]

Thanks Clive! I’m not sure how much longer those red shoes will be around...it may be time for a change.

[@n1ckyg123]

They badly need to update their wide body fleet

[@n1ckyg123]

I know this isn't wide body...but still

[@DPS_CountJame]

It's hard to justify paying for 1st class on any domestic flight..... But United does seem to be one of the worst. Delta is in a class to itself. But for me - save your money (or your miles) and upgrade to 1st class internationally. Domestic first class is rarely, if ever, worth it.

[@jeepthing98]

First Class on most mainline planes is weak. Go wide body like a 777, and First should yield a larger power recliner with a wider console and way more legroom.

[@joshgrim5324]

Im flying from Dulles to Tampa and I only paid $167 for 1st class. It’ll be my first time flying so I’m really looking forward to it

[@ericmoran6440]

I made my yearly trip to San Diego last week and I was pleasantly surprised to get an A330 on my Delta flight from SAN-MSP. Definitely a nice upgrade over normal offerings

[@christopherpericolosi-king4979]

I love the 330!

[@Adumzzinthehouse]

A lot of times Delta throws in their A350 from Phoenix to Minneapolis. When it’s less busy, it’s the A321

[@deel152]

A heavily used aircraft! Even in business or first class what can you expect.

[@thtrevor]

Houston to San Diego united isn't the best airline, take the Alaska 737-9

[@Blank00]

I'd say that United's new first class is about as comfy as Delta's first class and better than AA's new first class