The "SERVICE" issue in XR XS & XS Max Batteries | is APPLE taking part lock down TOO FAR?

On this Episode of the Art of Repair, Justin goes over a potentially HUGE Right to Repair issue concerning APPLE BATTERIES. Could this issue be more widespread and locked down in the next iPhone?
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BQ27546 Chips information sheet from Texas Instruments
www.ti.com/lit/ds/symlink/bq2...
Search the PDF for 8.3.5.3
CONCERNING EXCERPT FROM THE PDF BELOW
8.3.5.3 Key Programming (Secure Memory Key)
The bq27546-G1 secure-memory authentication key is stored in the secure memory of the bq27546-G1 device. If
a secure-memory key has been established, only this key can be used for authentication challenges (the
programmable data flash key is not available). The selected key can only be established/programmed by special
arrangements with TI, using TI’s Secure B-to-B Protocol. The secure-memory key can never be changed or read
from the bq27546-G1 fuel gauge.
8.3.5.4 Executing an Authentication Query
To execute an authentication query in UNSEALED mode, a host must first write 0x01 to the BlockDataControl()
command to enable the authentication data commands. If in SEALED mode, 0x00 must be written to
DataFlashBlock() instead.
Next, the host writes a 20-byte authentication challenge to the Authenticate() address locations (0x40 through
0x53). After a valid checksum for the challenge is written to AuthenticateChecksum(), the bq27546-G1 uses the
challenge to perform the SHA-1/HMAC computation in conjunction with the programmed key. The bq27546-G1
completes the SHA-1/HMAC computation and writes the resulting digest to Authenticate(), overwriting the preexisting challenge. The host should wait at least 45 ms to read the resulting digest. The host may then read this
response and compare it against the result created by its own parallel computation.
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[@benduffy4223]

The issue as it stands is public perception of independent repair. A user has an iPhone XR with a defective/degraded battery that requires replacement. From the user's perspective, all they have is a "service" warning in the battery health app. The user takes the device to an independent repair shop who replaces the battery. Potentially that replacement battery is pulled from an original iPhone XR, sealed in the box. Despite the battery data itself reporting restored health, the user still has a "service" warning. The explanation given to the user from the battery health app is "maybe that repair shop used a non genuine battery". You can be sure if the user then takes the device to an Apple store, that Apple will reinforce that statement with a side of "non genuine batteries do not perform the same way, and could be dangerous". It's not even clear if the independent repairer replaced the battery at all. From the users perspective, perhaps they just took your money. Remember, Apple want consumers to perceive third party technicians as unqualified and dishonest. This will likely lead to a reverse placebo effect of sorts. Technological hypochondria. The consumer may feel as though the replacement battery doesn't last as long or doesn't perform in the same way, because Apple have told them it wont. This is a new level of monopolization. The only way for the user to feel as though the job has been done properly, is to have Apple perform the replacement. Apple can use development tools that they will not release to third parties (intellectual property), to program the key for the replacement battery to the device. Only Apple have the keys documented, and this process will likely lead to data loss for the consumer. But this is the beginning. It is possible for this to cause damage outside of the battery health app. This is why we need to stand up now and make it known that we don't accept, or see any logical reason for this. Let's make this sneaky attack on independent repair well known, before we have to consider what happens if: -The process of issuing a challenge to secure memory and comparing the digest, is back dated to other devices. -An exclamation mark or flashing icon is permanently visible on the devices battery icon, from any app. -A warning message is issued to the user upon boot, and every connection of a charger that "this battery may not be genuine, and may be dangerous" -A permanent or persistently reoccurring notification appears on the lock screen, same as above -CPU throttling is enabled, with many users unaware of how to disable it. This would result in a noticeable degredation of performance post battery replacement. -Flight restrictions are placed on Apple devices with a "service" warning, much like they were with the Note 7. Individuals whom own a device that "requires service", may not be allowed on flights for fear of safety. There are lots of potential scenarios for Apples "next step", and the public perception of independent repair will suffer. If we don't make a big deal about this now, the next move could be even more damaging. But I don't believe this is legal in Australia, and i encourage anyone (Australian citizen or otherwise) to contact the ACCC. We have them to thank for the reversal of error 53. They will fight for the rights of Australian consumers, which in turn gives rights to Apples international customer base.

[@CaptiveReefSystems]

😎👍 Absolutely! Apple has become utterly *ridiculous!*

[@andyH_England]

Ben Duffy I get where the Apple haters are coming from, but there are two sides to the story. 1/ The reason it does not recognize an original OEM battery is because the phone checks this via a chip Apple Centres place on the battery when they change it. There is no conspiracy here, just put the old chip battery on the new one! 2/ The second hand market for iPhones is huge, if you buy a 2 year old phone and someone has replaced the battery with a cheap possible dangerous battery, how does the new buyer, who may have bought this for their child, know if it is a safe authorized battery. There have been many battery issues over recent times, this should be important to a parent? By adding this Apple are giving second hand buyers peace of mind. 3/ The price of getting a replacement from Apple is relatively cheap, $60, what would make you want to go elsewhere fo a slightly cheaper repair? If you have to send off, most of us have a spare phone that we can use for a week or so, the world will not end! 4/ When in warranty if you want to update your battery then sensible to not void the warranty by getting an independent to do it. In Europe that warranty can be as long as 6 years if any defect was a design mistake. 5/ Why are consumers batteries dying so bad. In our house we have three iPhones, the oldest the iPhone 8 Plus is still at 94% capacity and that is nearly 3 years old! If users did not abuse their battery this issue would be far less prevalent. Can we blame Apple for the software stuff they do to stop users doing silly stuff and then complaining it is Apple’s fault? 6/ Reputation, Apple has a right to protect their brand, image and QC, and that is a two way street s consumers get protected. 7/ When you buy into the Apple ecosystem you should be be aware that as a “Luxury” brand it is not the same a buying into say VIVO. The coSt per spec ratio is higher as is the servicing, much like a Mercedes compared to a Ford. Overall I think what Apple does with the battery is good practice. Obviously independents are going to get upset as it effects their business. However, I am sure there are workarounds like becoming certified, it i not much for Apple to ask for, that repairers are certified by Apple so they can be safe, reliable and accountable? Yes, when we buy a phone it is ours to do what we like with, but very few of us will upgrade our battery once let alone more than that, and for a premium product getting it done by an expert, relatively inexpensively with the knowledge that if anything goes wrong Apple are accountable, not John Smith at the local market, will be worth the extra $20 IMHO.

[@sambell385]

MSi : But android sucks even worse product wise ! anyway and every retailer/ business manufacturers are crooks ! and none of them are better than the other they just got different issues to deal with ,eventually they’ll all be doing something to stabbing us in the back.

[@aurumthebrave3427]

You absolute legend. Can't wait for whatever commotion will happen here (in Australia) with these new phones.

[@ryanjelinek3969]

this reminds me of taking empty printer ink cartridges to be refilled...even though the ink is refilled, the printer cannot detect the amount of ink remaining

[@CrazyMoments728]

You should thank Louis for that shout out..

[@TheArtofRepair]

No worries my dude, already sent him a little comment on the video when i noticed that people were coming from that way =D

[@CrazyMoments728]

@@TheArtofRepair Overall, good video though. Definitely well deserved!

[@Conservator.]

Epic And Louis should return the favor. Thank you for your work and making this video!

[@martin11603]

✔

[@pldaniels]

heeeey, I told Louis to check it out :D (but really, this was going to explode anyhow, regardless of myself, Louis or anyone :D - good job Justin )

[@MrCharlii77]

HERE BECAUSE LOUIS ROSSMAN !!!

[@TheArtofRepair]

Right on bro, welcome to the party Carlo!

[@mrradio2187]

ME TOO!

[@Bodragon]

@@mrradio2187 And me. Added to my subscriber list too. >

[@jonisin5498]

Yeah !!!

[@StellarTechRepair]

Big Respect my man! Always pushing for the better of the repair industry. Thank you!

[@TheArtofRepair]

My favorite dude Richard! Always coming in clutch on the positive comments. Appreciate you checking out the vid bro!

[@CellBotics]

Great video! Love your channel! Thank you for the information and all you do!

[@TheArtofRepair]

Thanks for the positive comment and view! You know I do my best =D

[@Airwr3ck]

Thank you so much for making this video and informing the masses!!!

[@TheArtofRepair]

NP, thanks for stopping by!

[@PatrickRibbsaeter]

awesome , thanks Justin...

[@rosylemons]

Wow this is wild. I came across an article which then linked to this video. Now I’m glad I still have an old 6S phone. I haven’t been happy with the newer phones that have come out. Thanks for making this in-depth video!! Really cool. I barely understand tech stuff and you “dummed” this down for me

[@TheArtofRepair]

glad you came by and watched the video! I know my channel is normally for techies, but i always try to make it understandable to anyone who watches =)

[@MacYak]

I am here because we will be discussing this on our channel live tonight on Mac Yak. Thanks for the work and you got a new sub now.

[@TheArtofRepair]

Sorry i missed your stream! Let me know at [e-mail] if you want to run another stream. i would be happy to join!

[@MacYak]

@@TheArtofRepair We have our stream every Thursday night at 8PM Eastern time. You are always welcome to join us as a guest.

[@alextpk9]

There's no reason to lock proximity sensor to FaceID too.

[@TheArtofRepair]

Great Point! really good point!

I've heard that some cameras we're disabled if they weren't it their motherboards

[@elviss911]

My face id dont work after change battery :(

elviss911 really??

[@elviss911]

@ yes friend, i.replace battery for another iPhone and muy face ID is Locked, Animojis works but face ID don't works

[@meftahalkaseh5040]

You are the best.. Keep going

[@robertcalkjr.8325]

Thanks Justin! The bench doesn't look too bad as long as it can get the job done. I haven't owned or worked on one of the iPhones yet, but it is interesting. You be careful over there.

[@TheArtofRepair]

Appreciate your continued support Robert. Your my number one commentor by far!

[@robertcalkjr.8325]

I can't understand that, but thanks. Maybe your channel is too advanced for most people? I am still loving my Art of Repair inverse ceramic tweezers!

[@sventex1]

Cheers man. Good work!

[@TheArtofRepair]

Thanks for the positive comment! Thanks for stopping by!

[@stgrepairs4893]

Thank you Justin for the information, i can see you are having fun in China.

[@TheArtofRepair]

Glad to see you in the comments, Miss you bro!

[@raidenz554]

1:15 People be freak out it happen in public nowaday. Good video Justin.

[@oxfordelectronics1351]

Doing Gods work right here :) Keep it up!.

[@TheArtofRepair]

Doing my best! trying to get to the bottom of stuff for sure!

[@piotrch0]

I've experienced this on my previous unit - an Apple iPhone 7 MN952ZD/A manufactured around 2016-08-21.

[@Lus_PrietoH]

Hi, Justin has spent time since you posted this video, I would like to know your opinion about using Qianli iCopy or JCID V1S programmers instead of transplanting the battery circuit on iPhones, have you used some of these programmers you think work?

[@TheArtofRepair]

These will not solve the current issues :(

[@stillhugo112]

Hi Justin, do you have a video guide on how to replace the back glass on an iPhone 8?

[@donj.giovanni7551]

Justin: Even after moving the original BMS to new battery to make the "Battery" message go away, what about the "Battery Health" and "Maximum Capacity"? Are they updated to 100% of a zero-cycled new battery?

[@JessaJones]

I’m not clear here. This is a conversation about the iOS battery health reporting feature-correct? The replacement battery itself will WORK, as in it charges just fine and reports correct charge to the device. The only thing that doesn’t work is that the iOS battery health app doesn’t know what to do if it doesn’t read the battery key. Does 3utools or other third party battery health assessments still work? I think there’s a huge difference between “the battery doesn’t work” and “the iOS battery health report doesn’t work”

[@TheArtofRepair]

I think the issue here is the perception at the repair shop when you get a new battery installed and the potential future lockdowns. Since the "lock" has been in for awhile, they just now locked the door. Meaning next batteries might not even make it to boot or might give an error on boot if they are not deemed "genuine" It also is weird that another original battery seems to be considered "non genuine" When you get a new battery and it already says "service" on it, thats an issue. 3u Tools does show the proper info, but its also been proven that Apple health, 3u and hardware testers tend to show different info also.

[@benduffy4223]

The issue as it stands is public perception of independent repair. A user has an iPhone XR with a defective/degraded battery that requires replacement. From the user's perspective, all they have is a "service" warning in the battery health app. The user takes the device to an independent repair shop who replaces the battery. Potentially that replacement battery is pulled from an original iPhone XR, sealed in the box. Despite the battery data itself reporting restored health, the user still has a "service" warning. The explanation given to the user from the battery health app is "maybe that repair shop used a non genuine battery". You can be sure if the user then takes the device to an Apple store, that Apple will reinforce that statement with a side of "non genuine batteries do not perform the same way, and could be dangerous". It's not even clear if the independent repairer replaced the battery at all. From the users perspective, perhaps they just took your money. Remember, Apple want consumers to perceive third party technicians as unqualified and dishonest. This will likely lead to a reverse placebo effect of sorts. Technological hypochondria. The consumer may feel as though the replacement battery doesn't last as long or doesn't perform in the same way, because Apple have told them it wont. This is a new level of monopolization. The only way for the user to feel as though the job has been done properly, is to have Apple perform the replacement. Apple can use development tools that they will not release to third parties (intellectual property), to program the key for the replacement battery to the device. Only Apple have the keys documented, and this process will likely lead to data loss for the consumer. But this is the beginning. It is possible for this to cause damage outside of the battery health app. This is why we need to stand up now and make it known that we don't accept, or see any logical reason for this. Let's make this sneaky attack on independent repair well known, before we have to consider what happens if: -The process of issuing a challenge to secure memory and comparing the digest, is back dated to other devices. -An exclamation mark or flashing icon is permanently visible on the devices battery icon, from any app. -A warning message is issued to the user upon boot, and every connection of a charger that "this battery may not be genuine, and may be dangerous" -A permanent or persistently reoccurring notification appears on the lock screen, same as above -CPU throttling is enabled, with many users unaware of how to disable it. This would result in a noticeable degredation of performance post battery replacement. -Flight restrictions are placed on Apple devices with a "service" warning, much like they were with the Note 7. Individuals whom own a device that "requires service", may not be allowed on flights for fear of safety. There are lots of potential scenarios for Apples "next step", and the public perception of independent repair will suffer. If we don't make a big deal about this now, the next move could be even more damaging. But I don't believe this is legal in Australia, and i encourage anyone (Australian citizen or otherwise) to contact the ACCC. We have them to thank for the reversal of error 53. They will fight for the rights of Australian consumers, which in turn gives rights to Apples international customer base.

[@TheArtofRepair]

Ladis and Gents, I present to you, Ben Duffy. The real genius around these parts lol

[@igorputica784]

@@TheArtofRepair Hm will the some future OS update degrade performance of phones with battery that did not pass the challenge?

[@TheArtofRepair]

@@igorputica784 that has been thrown out by a few people, more testing needs to happen to know if thats the case. Let me know if you discover anything! I will try to look into it as well =D

[@samirh8588]

Hej, thanks for the video, but few questions. One thing is that the board has to be moved over to the new battery. Than serial number has to be matched with old battery. Which tool to use for that? Does it needs some other programming tool besides that and which equipment is for that? regards

[@ToniML200]

You have mentioned in the video that extended capacity batteries will not work with the original BMS. I just tried this on my iPhone SE 2020, swapping the BMS from the original to a new extended capacity battery. The result was the "Important Battery Message" still appeared. 3uTools reports the same stats the original Apple battery had, so the connection between the BMS and the motherboard is proper. My guess is that the iPhone broke the pairing between the CPU and the battery when it had to reactivate the BMS after the cell had been swapped. What are your thoughts on this? I have seen others report similar issues when replacing the BMS.

[@iamlusasiTV]

Hey I remember repairing blackberry phones and they always program the battery boards to choose phones..this is pretty good solution i wish I knew back then

[@TheArtofRepair]

Well, you do now =)

[@charleslavender935]

I would like to know what you think would happen if you were to put a Higher capacity sell on the original bms ?

[@SubinPhilipSP]

Ha @5.27 the new Rs100 banknote of India. Even I don't have the new one in my wallet.

[@TheArtofRepair]

Did not notice that! Many people here in the markets like to show off different money like that from their clients who travel =)

[@CaptiveReefSystems]

@@TheArtofRepair 😎🤘 Awesome!

[@abubkurian1625]

I guess the new notes were made in china.. 🤪

[@jainmunda]

That shop also speaks hindi I went to this shop before

[@veasnanoeun235]

I've been thinking about this method for awhile and it worked as intended. I agreed that it is dangerous and will light your house on fire but take your time and be careful. If you got a very good soldering iron, you don't need a spot welder, just tune on high temp on soldering iron. My advise is to try solder old completely drained Nokia battery or any dead cellphone lithium battery for practices. Remember, TAKE YOUR TIME!

[@SeptienPatterson]

Louis Rossmann with the recommendation!!

[@ChrisLongPhoneRepair]

These tabs are soldered on. You dont need a spot welder. They only spot weld the tabs to a larger piece of metal that is then soldered to the battery control board. Ive done this since the iPhone 4 days when it was hard to find original board batteries.

[@RepairLab]

B&C Connection LLC This! ☝️

[@ChrisLongPhoneRepair]

@Parappa Im trying to get back into it. Been super busy. Im going to try and start some night time streams after we close.

[@TheArtofRepair]

While it is possible to solder, its safer to spot weld, for both the protection circuit and the cell, i assume this video will be watched and emulated by techs of a huge range of skills. So i would rather portray a safer method if they are going to monkey see monkey do. If they damage the OG board, they screw the customer. But your right, you can solder it, its just not recommended for most people to do.

[@benduffy4223]

Actually its both. A bracket/extension is soldered to the protection board. The bracket consists of 2 rounded edge rectangles (presumably nickel) attached at one side as a hinge. The battery tabs are spot welded to the bracket. In normal production, the battery tabs are not soldered on to the protection board. The protection board is prepared with tabs, that the battery is then spot welded to. The battery tabs should never be exposed to the temperatures of soldering. That is only acceptable and safe during the production of the protection boards. This is why the attachment of the battery to the protection board happens in two stages. Take another closer look.

[@ChrisLongPhoneRepair]

@@benduffy4223 maybe so Ben but I can confirm Ive done these swaps before with zero issue. Im sure if you just blasted the tabs with heat for too long it would cause issue but the batteries I have swapped showed no damage to cell life or failure due to the swap.

[@CezarVideoBlog]

Hi all, thanks Louis for the reference, good job you do too! What i do not understand is, why TI and other manufacturers of Chips end electronics, do make a gauge chip that can be locked? What will be the future, will be an opamp that will have a crypto lock, that will allow you to modify the gain with the proper key?

[@TheArtofRepair]

I think for companies like TI, they did not envision this to be used in this way. but whats done is done.

[@iDenverRepairs]

what spot welder might you suggest Justin? we're game to order cells and transfer the board

[@TheArtofRepair]

I actually have been working on trying to find a decent one and get a decent tutorail up, just want to do it in the battery factory so i can have everything I need. No worries bro. Ill let you know. =)

[@mr.x.220]

Hello my friend ! I have a question about protection board. Should it be from the phone's battery only (I mean the old battery) or from any other original battery?

[@TheArtofRepair]

must be original battery that was paird to the board =(

[@nabelb1208]

So can you get rid of the annoying 'Important Battery Message'? I had the battery replaced in my XR and it works just fine and charges to 100%. I'm pleased with the performance, but, now whenever the phone boots back up it still shows an alert about the battery.

[@Canoneosmiami]

What brand of tools pentalobe screwdrivers sets apple uses ? Is it some brand rebranded ?

[@Erick-uf6gi]

So how do you get the service message to go away? Would reprogramming the battery work??

You know if that lock has been established in any iOS update? Or is only a hardware thing, does it affect every iPhone? Thanks for this video it helps us a lot

[@TheArtofRepair]

should only effect xr xs and xsmax for now =)

[@spacepirate1]

So does this only affect XR, XS & XS Max or is it the same for older ones like my 7 plus?

[@electronicartis]

i did this board swap for laptop battery and it work.

[@airrwalker]

Is Apple still controlling the After Market battery of the iPhone where there is NO indication of the Battery Health if you swap the battery ?

[@360themaster]

I smell another class action lawsuit against Apple soon enough.

[@Mrunstoppable261]

Seriously, they need it!

[@r189lf5]

where do I sign up?

[@tbeatty850]

I would LOVE LOVE LOVE to see that happen!!!

[@vfixitpavan9187]

I know this next they will do is simple all the parts serial no will be stored in battery chip. Any part changed in the phone battery will not allow to power on the phone

[@TheArtofRepair]

I dont think they would go that far, just yet, but they are slowly locking everything down. They know that if they do it all at once, it would be hell to pay,. Doing it slowly is how they will get away with it.

[@themirer100]

I found the way how to fixed

[@estefanialvarado8803]

@@themirer100 como

[@themoktarious6196]

Hi Justin, I am in shenzhen for a couple day’s is there anyways I can meet you face to face and have a talk with you about this battery monopolisation by Apple.

[@ceejay_gaming9636]

Hey so i can pretty much get anything iphone related with these guys right ?

[@Dasutein]

I had a discussion with my friend about this topic. One of things we talked about is the possibility of Apple purposely throttling the iPhone's performance if it detects the battery has been changed by a third-party. Right now Apple isn't doing that and only performing a simple check.The Battery Health system IS designed to automatically throttle performance if the battery has aged significantly. Apple does give you the option to override this and let the iPhone run at peak performance regardless, but will enable itself again if an unexpected shutdown occurs. However, Apple can at any time effectively throttle the iPhone and lock out the option to override it UNTIL you bring it to Apple for servicing. People should not shrug this off and pretend that Apple won't do this because they will. The system is already there at Hardware and Software level. All it takes is for Apple to code it in iOS and silently release it in a software update. And if a customer were to get his/her battery replaced at a third-party shop and Apple releases an update that throttles the phone's performance, obviously they will blame the shop and not Apple. This is the way Apple wants it to be. Screw third-party shops and force customers to go to their own store.

[@TheArtofRepair]

Awesome comment, thanks for sharing Dasutein!

[@AntonioWengratt]

Sorry, but, does SERVICE message on battery settings does drop the iPhone performance? I've read some infos that Appel drops performance from the phone when battery starts to get low. If it's true, does replace a battery without doing this kind of job could turn my iPhone XR into a slow and kind datted XR? Sorry if this is obvious for you guys, but, I do not work or study about Apple stuff often

[@SeptienPatterson]

Subscribed.

[@frantisekhorvath3078]

Do you found solution for battery life ? I done spot welding but original battery has 70 percent life and after swap cells batt still shows 70 percent

[@levanimaminashvili]

will that board transfers old battery health to the new battery? for exmpl if my original battery is 72% and use its own board to brand new battery will my phone show 70% or 100%?

[@AlejoRuy]

This means, bye iPhone, I will NEVER EVER buy that SHIT AGAIN! Respect for you dude! and thank you !!!

[@TheArtofRepair]

I appreciate your comment man, its getting harder and harder to justify ever purchasing from them again.

[@KatouMegumiosu]

Could the same method be applied to home button too?

[@TheArtofRepair]

The flex is always fixable, but if it gets down into the actual button, your up the creek my friend, =(

[@Rscmgw23]

Home button? What’s that?

[@crazydrocky2666]

How to fix that error.is there any way without battery replacements?

[@jonathanorona3975]

Here because of Luis Rossmann, stayed for the excellent content. Glad to have found your channel.

[@TheArtofRepair]

I appreciate you stopping buy Jonathan!

[@rodrigomaero]

How about replacing the gas gauge chip? Guess it's way riskier to put hot air close to the board...

[@TheArtofRepair]

No hot air is needed for the swap =)

[@rodrigomaero]

TheArtofRepair I know! But many of us don’t have a spot welder

[@ericg6421]

@TheArtOfRepair I had a similar issue when the earpiece speaker stopped working on the *iPhone 7 Plus.* It was determined out that ribbon cable connector got damaged. It was out of warranty and was repaired by a non-Apple tech. The part was replaced. The earpiece speaker worked again. But *it disabled* its capability to detect ambient light. So the ambient sensors would *not work* at all. Everything else did: front-facing cameras, earpiece speakers, mic, etc. I was later informed that it had something to do with the *firmware and coding.* Apparently everything matches except for those keys. I have iOS 12.4 (latest) software installed in it. I never had it fixed any further. I just have to put up with toggling the brightness every now and then when outdoors. Prior to that, I had the screen replaced (it cracked as someone bumped into me with his suitcase - I had the phone in my back pocket not realizing the screen was out).That worked without any issues. I had the battery replaced as well (as the old one was reading 85% health and was draining rapidly). The replacement battery was actually better as it was *rated at 3300 maH* (the original Apple OEM was *2900 maH*). So the battery also worked. So kudos to that. I *DO* admire Apple for *protecting their licensed parts.* When it comes to battery it’s even more important that they themselves replace it instead of some repair shop doing it cos it’s hit or miss as to what battery they’re actually using. It *safeguards* the consumers - as to not duplicate the issue of exploding batteries like the *Note 7 fiasco* if you know what I mean...

[@ericg6421]

@Chris That's good to know. When I said *"better"* I meant the *3300 maH* battery replacement is lasting me one (1) day and 18 hours on day-to-day use (web browsing, videos, music via bluetooth, email, text messaging, social media, having WiFi on 1/2 a day, etc). The *battery health* was back at *100%.* The old Apple *2900 maH* battery couldn't hardly make 18 hours during the day. The *battery health* was *reading 85%* and was *draining rapidly.* So I'm still happy using the *iPhone 7 Plus* as my daily driver. I will, however, upgrade when the 5G iPhones come out next year. Right now, it just doesn't make sense for me to get a $1000+ phone, when it's still capable of receiving the latest iOS updates. ( *$32* LCD screen replacement, *$21* battery replacement, *$13* earpiece speaker, 8 MP camera, ambient light sensor cable combo)

[@luckypoo622]

But can you still use the battery even it's not showing the battery percentage?

[@hitardo]

Yes, it has went too far. It is not acceptable to not be able to change my battery. I do not have an Apple Store nearby. I do not want to be without my phone for a week, to ship it and so on. I should be able to change my battery, and make my phone last longer; and do not produce electronic waste.

[@TheArtofRepair]

Time to make a stand and say something!

[@mjjferreira]

Justin, is this still happening in the latest iOS release? Another question: where can i buy the most reliable replacement battery for my iPhone XS? Thanks.

[@rafsan5034]

Miguel Ferreira same here

[@tiagosferreira]

I put an original Apple battery. but it wasn’t in an authorized store. for 15 days it worked normally. now the notification has appeared. iPhone X

[@mjjferreira]

Tiago Santos Ferreira but its working flawlessly?

[@tiagosferreira]

Miguel Ferreira Yes... Like a new iPhone X. Just now with the pop-up to change the battery!!! My battery is an original Apple!!! Apple is kidding with yours costumers!!! 😡

[@treybugg1665]

So mine says the same thing and it’s gone from 50 to 0 and turns off will it be like this forever or can i fix it somehow

[@jacklamers5228]

hello, what will battery health app or 3Utools show when you replace the battery? will these tools show the real wear % and cycle count?

[@TheArtofRepair]

yes, it should work fine =)

[@sergiopuch5032]

Would you recommend any third party brand for battery replacements? I only get bad quality ones. I've been using yoobao for 5 months and still doing fine, but are there better things to use?

[@benduffy4223]

Injured Gadgets xCAP

[@TheArtofRepair]

The batteries ben suggest are the batteries that I designed.

[@sergiopuch5032]

@@TheArtofRepair Which ones are they? Where can I get them

[@jonlubar5181]

Way off topic, almost, but the John Deere farm equipment company has been doing pretty much the same thing with their tractors control systems. That's particularly bad since their repair network is threadbare and farmers need them fixed ASAP since they break down when being used on time & weather critical, seasonal tasks. We have to raise awareness of the right to repair movement.

[@fbnmndz]

Would this error still show up if you update to the ios 13 beta?

[@drradon]

I just switched the battery on my se and this message popped up. Is it anything besides not seeing the battery health?

[@aallam2026]

If i do this, can i still make os updates without catching the non genuine battery?

[@andrewsamuels1541]

Does the battery charge while the message is on because my battery doesn’t charger at all

[@mohammedsadam8747]

I stoped using apple products for like 6 years

[@SGCSmith]

I remember seeing similar behavior in the iPhone 4S. Apple has been authenticating batteries for a long time...

[@TheZoenGaming]

Just one more reason on the ridiculously long list of reasons I won't buy Apple products.

[@mingming8262]

Do you have any suggestion where to buy a extended capacity battery replacement for the XS MAX? Because all i see is the same original capacity i want one with additional cap. Thanks!

[@TheArtofRepair]

Mingming the way it works is we use current gen tech on. Older cells to increase capacity based on yearly chemical improvements to the internal chemistry. The xs max might see a 5-7% Improvement with extended cap. As soon as something decent happens with capacity on xs max, ill personal come back in here and comment to you again. I put it on my notepad for batteries haha

[@mingming8262]

TheArtofRepair to your estimation how much mAh? Hahaha my battery right now is decent but definitely not as long lasting as before. That’s why i’m looking for new battery since i don’t really want to upgrade.

[@TheArtofRepair]

Mingming who knows really man, it’s not there yet 😅 like I said 105-7% is average for the low end. You don’t see massive gains till a few years later. Like 6s is at 130-140%

[@mingming8262]

TheArtofRepair yeah yeah. Hahaha. We just replaced my mom’s 6s plus couple months ago with 3300mAh but when we looked at 3utools it’s actually 3500 lmao. Huge gains. Looking forward to your update man. Thanks in advance!

[@mingming8262]

@@TheArtofRepair hey bro. Any updates? Hahah I saw one for iphone x increased to 3100 by mobile sentrix. Have not seen one yet for xs max.

[@keepthemindoccupied6477]

Does the tool store you went to have a online store ?

[@TheArtofRepair]

Honestly, Part of the reason i let them put their codes up, was so people could msg them and find out XD I have no clue to be honest. Im sure they would LOVE to help you with anything possible if you just hit them up on wechat =) I have no clue on what all they do and dont do. Hard enough to keep up with my own stuff haha.

[@travisfrost6508]

I'm going to start getting spreading the word on right to repair, starting in my local community. We all can help change this.

[@TheArtofRepair]

That’s what I’m talking about! Thank you!

[@rigoleyja4043]

Hi, @TheArtofRepair You know me im a beginner this is something new for me and i seen you put this video about a year ago. My question is has anything change since or do we still have to change the connector to the new battery? This is only for the XR and Up?

[@rigoleyja4043]

??

[@MeetalBhamre]

Anyone catch the Indian Rs. 100 bill at 5:33?

[@mtrriders]

Yes bro 😎

[@Jdub169]

I wonder does it say service everytime the iPhone boots?

[@zackattack8404]

So should I get it done by Apple or a phone shop

[@dedefrench1095]

Could u tell me how to fix my xr when it just powered off and be black..I can't find how to power back up and turn on

[@majordddd]

Where is the best place to get an oem screen for a samsung s10 plus?

[@luismendoza7581]

Instead of spot welding would using acf strip and carefully bonding it work?

[@TheArtofRepair]

Luis Mendoza no, acf tape as far as I understand it is not meant for such amperages , and probably will not hold up to movement. :(

[@luismendoza7581]

@@TheArtofRepair It was just a thought figured it'd be a long shot

[@lostinlife647866]

Justin when are you gonna fix your shop every time that I watch you I feel like I’m sitting in your garage !!!! LOL

[@TheArtofRepair]

Michael Garofalo unfortunately this is as good as it gets while I’m living in China. This is just an office I go to when I need to sit down and do things. 😂 Iv I ever get back to the states it will be like it use to.

[@muslivormilch6769]

I want to replace the battery in my Xs, i know that the battery warning comes in the settings, but does this popup warning always come when i use my phone or does it just come once after turning off and on ?

[@TheArtofRepair]

depends on what apple does for updates, they change it around sometimes, but as of now the warning messages do not impede the use of your device. But you might be highly annoyed for a few days.

[@luhaha]

Can you do the speed test and show us the results between the batteries that can be and cannot be recognized by Battery Health?

[@TheArtofRepair]

speed test or normal benchmark. many people have done throttle testing and it seems that doesn't effect the service batteries. its just ann apple health feature block

[@vunit8213]

My phone started boot looping after removing screws and peeking inside. I did not take screen completely off. I also put brand new stiff case back on and it pushed both side buttons in simultaneously and when I finally got case back in I tried starting up my device and I’m getting nothing but boot loop! I tried all the volume up/ down / power button 20 secs and still no change. I took it in today to a 3rd party repair shop that specializes in apple products and he seemed baffled because my phone failed to recover 3 different times on 2 different pc’s and even switching the cords out it still failed to recover. After all this being said he wanted to run an apple hardware diagnostics or something and said he’d look into it. After all that being said do you have any advice? I just bought this phone second hand and it was working flawlessly until I had to mess with it! The only reason I peeked inside was because I wanted to see if it had the original battery which it did and registering at 91%. Any advice or info would be greatly appreciated. Thanks

[@judie9853]

And how to make the battery percentage back to 100? Replacing the old board to another cells still carry the old battery data.

[@iamarya2k21]

It is like DRM for batteries!

[@TheArtofRepair]

This! Guy! Gets it! =D

[@iamarya2k21]

@@TheArtofRepair I will never buy anything that has an Apple logo on it. Not worth the price as they want to control everything.

[@iamarya2k21]

@@TheArtofRepair I have shared the video with my friends and clients.

[@inadaizz]

I'm new here so I've never seen your 'old lab' setup but this looks fine just fine. And lets be real I'm here for quality content not a pretty work space. Lol if you think yours is bad you would flip over mine hahaha.

[@TheArtofRepair]

haha fair enough, go back and check some of my earlier videos, i always love to have a killer video space =)

[@cesarramirez8273]

This is exctly the message on my Iphone XR, The problem is that i can´t even use the phone. The phone will not even last five minutes until it shuts off and restarts. It will not display the actual battery percentage, it is stuck on 0% and the only indicator i have that the device is charging is the little noise it makes. Any Fixes?

[@4dshrey]

They are destroying the community who have the knowledge to repair their phone with low cost. Power and money hungry 'apple' people, should stop this, before it damages the repairing community. And it a request to people, trust your local repair man over apple which will literally cost 10 times more than your local apple serviceman.

[@nwaonumachijioke7984]

I replace my iPhone Xs max battery from a store but the the battery is performing so good and it is original but my iPhone battery health is showing unable to verify this iPhone has a genuine battery health information not available for this battery can i use my iPhone for a long time without having any issues please i need a answer to this

[@xH4rDx1]

Im using Cpu-x app after replacement my battery and i can see the health there. But is the number real ?

[@TheFraglife]

I don't have an apple store in the city i live so what can i do???

[@basher_9754]

I have an iPhone Se 1st gen on iOS 13 that has had the battery replaced and that says service but won’t even charge

[@KFC66]

Time to spill the tea!

[@TheArtofRepair]

all over apple! lol

[@berkekaya07]

Same problem with iphone 7 on ios 13.4.1 here. and here is the very interesting part. When this rebooting thing happens i setted up my iphone to plane mode and stopped using my device like 20 mins maybe and its battery life part automaticly returned normal . After i used it with no problems like 1 day, it started all over again

[@raysutherland1710]

Those this happen on the iPhone X?

[@busyfonetech7870]

Can you recommend a (reliable) spot welder for the battery flex? Seems these are all made in China. And, as we know, Chinese quality can vary drastically.

[@Pirate-Scorcher-1998]

I have a iPhone 7 Plus and when it’s 100% battery it freezes on 100% while I’m on the phone and probably half an hour later it turns itself off and turns itself on and have 10% battery. It’s new to me and had it recently so now I need to keep it charged all day.

[@applegheera3038]

My battery has been locked down what should I do

[@leehookerstein]

Hi there. If you change the battery and get the service message...what else does it affect?!? Or is it just that message?! I have the iPhone XR.

[@TheArtofRepair]

just a message... for now.

[@leehookerstein]

@@TheArtofRepair thank you by any chance would you know if this still happens to the normal iPhone 11 or 12 too?!

[@tomtomtomtom691]

How does the phone recognize that the battery changed? Is there a chip with a serial number inside the battery?

[@TheArtofRepair]

Hit up the video and start at the 7 minute mark I think broski. =)

[@michaeljarcher]

My iPhone XS Max now is 99% capacity, good job the new iPhones are coming soon, back to 100% then. Sell one buy a new one, battery issue not a problem. PS Interesting video, not sure where the Lonsheng Market is located. This close to the SEG.