The silent war of luxury hotels

This one-hour documentary survey reveals a silent war between luxury hotels in another cautious world, a temptation to see how they win the hearts of the most demanding patrons.

[@luciaperdue5687]

The chambermaids have the hardest work, and have the lowest salaries which is totally wrong by me.

[@ronp.6782]

But they also have basically no responsibility and risk,and that's what counts in business.

[@luciaperdue5687]

@@ronp.6782 Without cleaning staff these hotel's wouldn't function. Cleanliness is absolute priority in hospitality trade from clean room's to kitchen's.

[@gardensofthegods]

@@ronp.6782 Ron P. ... but think about it because they actually have high risk of being accused of stealing valuables

[@sripadmasambhavabuddhistte3769]

Chambermaids are unskilled workers and easily replaceable.

[@ijustwanttoorganizemysubsc7063]

@Sri Padmasambhava Buddhist Temple UK Have you tried cleaning a room at the speed they do every day? This is very skilled work. And the risk they take every day is the same as any hard Labor: you ruin your body, you literally put your quality of life at stake. And you are under stress because your "boss" who "knows what it takes to be excellent" at something they have never done themselves might fire them because they felt their Smile wasn't bright enough.. or because a Client might throw a temper tantrum over a valuable they lost themselves and accuse a perfectly honest person of stealing something useless.. you think a Manager manages? A Manager is a pretty face but the people who run the place are the ones who put in the actual work. The physical work. The essential work. Trust me, if your staff is happy, nobody will notice the absence of a manager. In fact, most work can be done more quickly and more effectively without one. Managers put carpets on hospital floors, not doctors or nurses.

[@ibrahima8393]

I just wonder how much their employees get paid. If you pay 10,000 Euros, and the employees get paid 100 Euros, you will be getting 100 Euro service.

[@user-tk9ln3cv4h]

i agree with you... you pay for example a lot of money for {good services} and the employee takes { shit .... }

[@jckonstanz]

You have obviously never stayed in a luxury hotel. The service is truly amazing.

[@MySensualWorld]

Any suite that cost 7000 euros a night should include breakfast and all room service, and lunch, and dinner!

[@siphotheguy1870]

and hookers

[@B-Man-69]

And free massage and parking if i may add.

[@cologist]

@@B-Man-69 And honestly a prostitute at that price >_>'

[@TracyW1963ful]

Some of the rooms are awful tacky decor and taste.

[@karenlasslett5731]

I stopped working in the hospitality industry eight years ago and this video just drove it home again, why I did. I never worked in a hotel near the scale of the hotels in the video, and so glad I didn't, but we go all kinds of crazy shit from people you would think would know better. I don't miss this crap at all. I saw an earlier comment about making the employees believe in what they preach, so right and so disgusting. "You're part of something bigger than yourself and you are valued", yeah fuckin' right you are, now get down and clean the snot rockets out of the bottom of the tub, serf.

[@purelysmetalnightcore]

I guess it depends on where you worked. I worked at a resort for two years and had an amazing time. I worked front desk and all of us rarely had a bad interaction with a guest. I only left the job because they didn't have any full time work available; otherwise I would have stayed. Now I work in private aviation, booking trips on private planes for Ultra High Net Worth Individuals, and while half the time we communicate with their assistants, again most interactions are pleasant. One client recently sent us chocolate. The job doesn't really feel hard unless multiple things go wrong on the day of the trips, but in those instances where the catering is wrong or there's a delay because their original plane has a mechanical issue and we have to send a new one, I understand why the clients are frustrated so I'm able to take it on the chin. That said, I make a lot of money and the benefits are fantastic, so that definitely makes the bad days much more bearable.

[@FreeAssange_]

Calm down my friend

[@danlee9293]

I hear you. It's a very demanding job but what job is not challenging.

[@jckonstanz]

You are just a terrible employee. Simple.

[@sloth_e]

Try working in a hospital.

[@irmalair1]

her head tilt after saying "we're fraternal" lol

[@ronp.6782]

5:12 😂

[@CDGMR1]

Money is only important when someone shows up and can’t afford their high rates. Then, $$ becomes important.

[@adama5146]

It's amazing how they make the poor people working at the hotel believe in the B.S. they preach.

[@gardensofthegods]

Adam ... I'm pretty certain they know it's BS ... but they have to put on a smile and go along with it to keep their jobs ... as soon as I heard the speeches I was thinking what a bunch of crap .

[@chuck-jy7mz]

the lady at 3:33 says "Tradition in France is very important and many people are jealous" Très kitsch . . .

[@lesjf8832]

The cognitive dissonance of the rich cannot be overstated.

[@hannahstrouse2155]

i watched the cat part over and over i kept laughing

[@Mogamishu]

What was so funny about it?

[@gluecksdrache2054]

It is simply ridiculous to engage an animal which really divides emotions: Have you ever realized how it smells? Or how it is mishandled by humans projecting emotions on it and treating like a baby which never grows? Or making an op at an "animal" hospital so that it looses interest in female cats....

[@wendyshoowaiching4161]

Make your staff happy if you want your customers happy

[@Annie-no7qk]

OMG!! THIS video really does prove the worlds gone mad... And as for that African "Hotel" with a Crocodile head sitting on a table.. SHAME ON YOU!! THATS BARBARIC..

[@mmeduplechin1577]

Marvelous presentation.

[@Herhealingtouch6683]

Most people are jealous ⁉️ 🤣 and then proceeds to show us a very over priced cold suite....

[@vane8062]

It looks so outdated and stuffy

[@irmalair1]

The Safari is the best ❤️️❤️️❤️️❤️️

[@sloth_e]

It's a shame there is always something so tacky in these beautiful historical buildings. That ice bar screams rich footballers with no taste. Its becoming rare to find a hotel that is genuinely classy.

[@ameliagfawkes512]

They talk such a lot of nonsense.

[@johnobrien8398]

If they only new How come no breakfast for £7000 a night. That’s shocking.

[@bar10ml44]

Because they make money out of breakfast but I think you could negotiate breakfast

[@exas4791]

4:26 : Isn't that kind of dreary for EUR 7,000 per night ?

[@Metaworldwide]

Le Bristol never heard of post to return items? 😂

[@berlieannapalmer1187]

yes i agree been their did that but hard work is satisfing .

[@CDGMR1]

FYI My cat is also for rent 😀😁my dog too

[@Herhealingtouch6683]

Sungita Group is great brand however not the Leading in Africa would be ideal to day among the Leading Hotel's Group in Africa.

[@rodneyferris4089]

10,00 rooms how is that luxury?! That’s 1/6th of our population of our small city? There is no way any establishment can provide personal service!

[@robertkinkhorst5697]

What they meant was, the Mandarin Oriental Group has 10.000 rooms throughout their hotels, mainly in Asia!

[@kcjuarez]

10 000 overall , Mandarin Oriental Paris itself has 96 rooms and 39 suites

[@wendyshoowaiching4161]

Without the luxury breakfast, I will lost interest. Because for the room price which is so high.

[@atlantasailor1]

And then came Covid

[@Mogamishu]

And then came tyranny, authoritarianism, dictatorship and oppression.

[@michaelhoran407]

Appalling places with vapid, indolent guests.

[@disappearintothesea]

I hope climate change doesn’t get in the way of the resorts 🙄

[@janettemcgregor4770]

I liked the bathroom more then the living area I would curl up in that tub with a gorgeous glass of red .

[@debl9957]

I stopped watching after a few minutes b/c of the music. Bleccckkkk!

[@baib20]

Pokhara Nepal.

[@manzorico4363]

Dirty over priced

[@rondifrankel]

The "music" is awful

[@ibrahima8393]

7,000 Euros per night? LMAO. How can I be able to fall asleep?

[@davidpark761]

That's literally toilet paper money if you have 40 million dollars

[@sillywill72]

@25:53 That is #fabulous

[@partlycloudy3519]

Lol we never talk about money. Well the people that rent from you dont worry about money either

[@gardensofthegods]

Partly cloudy year that was weird when he was talkin about how money is not needed there

[@elsahelgason6609]

I’m booking Hong Kong Mandarin Hotel’s not going anywheres please ❤

[@mike197601]

Gave up after less than 2 minutes. Horrendous music and terrible voice over.

[@johnm5495]

Totally agree

[@mylesgarcia4625]

My best vacation was on a Franch barge Small Canals sojourn. But if I am on the safari hotels or the Le Duro stay or those Maldivian cottages, what if I want to see a Can-Can show and dinner and Saturday night? They don't have them! Therefore those concepts are UTTER FAILURES! Horrible, pretentious efforts. Give me a Bristol of a Claridges experience any time!!

[@pearlspiers4779]

Simple? There’s nothing simple about it!

[@ingridlinbohm7682]

I have just watched a documentary about wars between different groups fighting each other over three thousand years ago. War... war.... war! Now I watch a documentary on luxury hotels and the commentator chats about hotel wars. War...war....war! Next time I go to hotel I will think of the soldier cleaners, cooks, and managers. I one went to a hotel in Istanbul called hotel Stop which we called hotel grot. Personally I liked it but it closed years ago and was pulled down. Hotel wars ?

[@jimwalsh8520]

Maldeeves? Whwere is that???? I know the Maldive Atoll but never heard of the maldeeves!

[@albertchiu655]

for tycoons !

[@iainsanders4775]

Slobbish 'guests'.

[@scronx]

"To unify the staff" why not just hire young Frenchpersons? This industry looks entirely too multiculti.

[@charlesjay8818]

What a stupid comment, so every job in France should be a French worker? Every job in the UK should be a Brit worker? Every job in the US should be a US worker? what a stupid mentality u have If you want the best people for a job you might have to look outside of your countries nationality

[@jckonstanz]

Racist much?

[@shalomirose6658]

🥰Very nice informative video. Thank you kindly for posting it. I really enjoyed the different🌏 options Available out there. 🧭🛩🛎🧳