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Hello! This video will go over common IT Help Desk Tickets that you may experience as an IT Help Desk/Support Technician. Comment down below if you have any extra ones that I didn't mention. Enjoy!
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Timestamps:
Intro: 0:00 - 1:00
10 - User Management: 1:01 - 2:39
9 - Software doesn't work: 2:40 - 5:57
8 - Network issues: 5:58 - 7:33
7 - Mobile device issues: 7:34 - 8:44
6 - Printers: 8:45 - 10:30
5 - Access/Software Requests: 10:31 - 12:21
4 - Accidental deletion and recovery: - 12:22 - 13:56
3 - Blue Screen of Death: 13:57 - 16:18
2 - Forgot password: - 16:19 - 17:53
1 - Computer doesn't work/Slow computer: - 17:54 - 20:56
Outro: 20:57
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