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The Top 10 Most Common IT Help Desk Tickets in 2024

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JamesyTech

JamesyTech

Күн бұрын

Hello! This video will go over common IT Help Desk Tickets that you may experience as an IT Help Desk/Support Technician. Comment down below if you have any extra ones that I didn't mention. Enjoy!
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Timestamps:
Intro: 0:00 - 1:00
10 - User Management: 1:01 - 2:39
9 - Software doesn't work: 2:40 - 5:57
8 - Network issues: 5:58 - 7:33
7 - Mobile device issues: 7:34 - 8:44
6 - Printers: 8:45 - 10:30
5 - Access/Software Requests: 10:31 - 12:21
4 - Accidental deletion and recovery: - 12:22 - 13:56
3 - Blue Screen of Death: 13:57 - 16:18
2 - Forgot password: - 16:19 - 17:53
1 - Computer doesn't work/Slow computer: - 17:54 - 20:56
Outro: 20:57
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Tags: help desk,service desk,it,help desk career,help desk job,common help desk issues,it support,common help desk support issues,help desk working tickets and priority,tickets,what is it help desk job description?,top 20 it help desk issues with solutions final,how do you answer it help desk?,help desk tier 1 pdf files do not open trouble ticket,ticketing system help desk demo,common ticket issue,help desk courses

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