The TRUTH about my BOTCHED Van Conversion

[@bikereddie]

Is this the company that was based in Castleford? If it is, then they had a lot of CCJ's against them. As far as I know, they lost the premises in Castleford and moved to a new place.

[@WattsOccurring]

Yes that's the company they are called Affordable Van Conversions. Danny Bailey & Jade Bailey own it. Yes I heard about the CCJs too, things happen and we can all have issues, seen hard times but it's how you deal with it that makes you a better person. It seems as though these people don't care, which is really 😢

[@DaveGoodwin-g6d]

Not surprised Paul and Helena have bought her the van as they are more than friends if you know what i mean so what ive heard. Helena always sitting on Dis knee. Each to their own i suppose. Swinging not my type of thing😂

[@WattsOccurring]

Dave Goodwin, Paul actually sourced the van and we paid for it. Thank you for your ignorant and libelous comment 👍

[@brianedwards-d4k]

@@WattsOccurring, Dave Goodwin only joined a day ago…..😂

[@WattsOccurring]

@@brianedwards-d4k wonder who that could be then 🤔

[@darrincambridge2377]

Hmm . . . Talk is cheap. They obviously didn't produce results 😢

[@benriley324]

All these comments from people who have heard one side of the story. I don’t know either party involved and have my own opinions having seen both this video and the companies. But remember there’s two sides to every story and not everything you see on KZbin is as it seems

[@WattsOccurring]

@@benriley324 of course there are two sides to every story. We are not a company though, we are ordinary people who do KZbin as a hobby. AVC are a limited company, not the best customer service I was expecting and breach of GDPR.

[@benriley324]

@@WattsOccurring personal details should have been blocked out but as for correspondence surely he has a right to defend his petition with what you’re accusing them off. It might be a hobby to you but with the click bait titles in your videos I’d say you’re a season d KZbinr who knows how the site works and what you are doing with it. And you yourself said you’d publish the proof you have so wouldn’t that be emails and messages. My take on it is you were happy at the start with what I assume is a discounted install and should have gone back to them to sort the snags and not another company. You have to give the original company fair and reasonable time to put things right and on their part they should make sure that they don’t get things sorted for you regardless of the cost to the agreed spec. Things should be safe. But they should have had the opportunity to rectify any faults. That’s just my personal take based on what I’ve seen

[@HeidiPriest]

@@WattsOccurring glad they keeped proof of everything

[@HeidiPriest]

@@benriley324 spot on

[@WattsOccurring]

@@HeidiPriest as did we, easy to cherry pick comments from conversations 👍 and breach GDPR rules. What we haven't got is receipts etc. as the company refused to show what we paid for. If you actually could see the van, hopefully you'd change your tune 👍

[@mrmrandmrs800]

He said she said we have evidence they have evidence. Big lesson don’t do business with friends or family it’s begging for trouble

[@WattsOccurring]

@@mrmrandmrs800 thanks for watching. Yes we should have known better at our age. Let's just hope that this video stops someone else going through this awful experience.

[@HeidiPriest]

​@@WattsOccurringthey should have known better not you

[@WattsOccurring]

@@HeidiPriest of course, they should of known how to convert a van 👍

[@Locksport9872]

Nobody is your friend. Only family is your friend and even then be wary. It’s sad but true.

[@WattsOccurring]

@@Locksport9872 very sad thank you for watching

[@Happyinmyautotrail]

I agree.

[@WattsOccurring]

@@Happyinmyautotrail it's very sad , 😢

[@Locksport9872]

@@WattsOccurring of course there are good people out there but I stick to the above rule. I’ve been let down too many times

[@WattsOccurring]

Thank you, you take care x

[@yeggydegz4330]

This is good stuff. I always think there isnt enough falling out and slander between van lifers on you-tube, so thanx for sharing. Looking forward to the continuation of this story..

[@joline2730]

Well, it's an interesting line of events, and I'm sorry you had a lot of problems ... however, I feel you made many mistakes with this contract (if there ever was one) and I think the Company did try to work with you, but had a difficult time sorting their workload - their problem, not yours ... 🙄 What I'm trying to say, from a completely non-involved perspective, is that mistakes were made on both sides ... but there is never any excuse for bad or shoddy workmanship. However, I think you should have taken the van back to them if only to SHOW them this bad work. I personally NEVER give a company a second chance to make things worse ‼️ But I do think the commenters on here should watch AVC's video showing their version of events . . . 😮

[@WattsOccurring]

Thank you for watching, their customer service and attitude towards myself and my husband has made it impossible to take it back unfortunately. Like you would be afraid of what more damage they could do. Thanks again for your comment, we really appreciate it. Rhian & Dai

[@johnshaw4140]

I had a similar experience with somebody I thought was a friend , also gave him money up front , in the event he did nothing , but used my van for HIS business for a few months , I am so sorry

[@WattsOccurring]

I've heard that using vans while in their control are being used for their personal use. Please if you can, take a record of your mileage before and after as this is not supposed to happen. I never gave permission for my van to be used to pick stuff up for their work.

[@keithmorris1962]

I feel your pain as I had been in a similar situation with a conversion on my crafter. Pulled my van out and went with another converter who sorted the terrible mess out and turned it around into a good conversion. I knew it was going to be a battle to get my money back I’d paid up front but got there in the end, but it drained me mentally and physically. I wish you well and don’t let the bastards grind you down.

[@WattsOccurring]

@@keithmorris1962 thank you, for your kind words. X

[@HeidiPriest]

VAN on the CHEAP and then MOAN😂

[@WattsOccurring]

@@HeidiPriest £8.5k is not cheap for eye candy 👍

[@HeidiPriest]

@@WattsOccurring realy when you look at at buying one ..... karma karma karma

[@WattsOccurring]

@@HeidiPriest yip, we have learnt never to accept a freebie 😁

[@JsJourney-nz7ci]

You pay peanuts you get monkeys.......instead of trying to get a cheap van conversion just go to a reputable company in the first place.

[@WattsOccurring]

@@JsJourney-nz7ci hindsight is a wonderful thing! 🙈

[@christinamacintyre9972]

You have inspired me to contact an electrical company that i spent 2000 pounds - to do work, only to go to another van company and they said - its not the right electrical cable and they had to put all new cable through - but didnt want to touch the old one (so two sets of cables in there). Thank You

[@WattsOccurring]

@@christinamacintyre9972 aww that's fantastic, good luck and well done in advance x

[@KimandWayneAdventures]

Such a shame, you were so excited getting the new van……its hard when things go wrong, you can lose confidence in things but 🤞 you will get past all the negatives & enjoy all the great times ahead. I have met you a couple of times @ the shows & you came across as a genuine lovely lady. It’s not easy putting things into words & clearly you found this video hard to do. Take care……Kim 😊

[@WattsOccurring]

@@KimandWayneAdventures thank you for watching and your kind words x💞

[@davidbarber9892]

I think you’re local so will take note. Thank you for sharing

[@WattsOccurring]

They are in Sheffield, David 👍

[@raymondc5473]

Well done, you. Thanks for your video, and I hope you get justice.

[@WattsOccurring]

Thank you for watching x

[@dianecollins9966]

So sorry to hear this x

[@WattsOccurring]

Thank you for your kind message, I am getting better xxx

[@wandervan.kb71]

It's your right to post this video if the conversion was shoddy, but I think you should show pictures of the work during the same video as you are making these comments on this video. Preparation for the video should have been better. Then there is the issue of you putting a message to your husband, but it's shaking back and forth making it hard to read while other information isn't that way. Just saying.

[@WattsOccurring]

@@wandervan.kb71 thank you for watching. I agree with you, it isn't a professionally edited video. However, we do KZbin as a hobby, we aren't professionals 🥴 very amature. The objective of the video was to make people aware of what I have had to put up with and let people know about the shoddy workmanship. If I save one person from experiencing what I've gone through the video has been a success. It's noted what you said about showing pictures and this will follow in future videos, to provide the evidence, not just me telling my story. Thanks again for your comment . Rhian & Dai x

[@joline2730]

Wander: Yes, I agree ... there are always two sides to a story - go watch their response to this, they seem to have been very fair ... 😏

[@Darrenw27]

Sorry for your horrible experience, Thanks for letting us know how that company treats customers, they lost my job I was going to give them, going to liams

[@thecountryman7028]

Should get everything on paper before hand, pay half n half when its all done. I know its easy to say but thats how it works friends or not. Always get a contract on paper.

[@WattsOccurring]

@@thecountryman7028 yes I know now and should have known better at my age. Thanks for watching and dropping a comment x

[@Francis-xl2gu]

You've had your say and your entitled to it, hope your van is to your liking now, put it down to experience.

[@WattsOccurring]

@@Francis-xl2gu thanks for watching, I have a long way to go yet but hopefully light at the end of the tunnel 💞

[@garethhardstaff5635]

A successful KZbin video requires more video. Thank you 👍

[@Ssssshhhhh1885]

Thats your version of events... 🤔🤔🤔

[@WattsOccurring]

@@Ssssshhhhh1885 if your refering to my video then, yes it is, your entitled to your opinion on the subject, just please be constructive in your comments. Future videos will answer many questions asked on here and I still wish Affordable Van Conversions success in the future. It's up to them to act professionally now and deal with my version of events. Thank you again for your questions 👍

[@Ssssshhhhh1885]

@WattsOccurring not sure how I wasn't being "constructive"... they have there version, which is supported by compelling evidence. I guess time will tell.

[@jeanettegris899]

This is terrible. I’m so sorry this has happened to you.

[@WattsOccurring]

@@jeanettegris899 thank you for watching, your support means so much.

[@tyronevans9807]

You both can hold your heads up high I 100 percent believe every word, just one thing gives the red flag to me is asking for the money up front could have had 75 percent and the rest on completion us the normal.

[@WattsOccurring]

I thought this Tyron, however, had not long been in business and they were supposed to be my friends, thought it was the right thing to do. X😞

[@thewelshcamper2049]

rhian i feel for u i realy do i just hope anyone who watchs this dosnt dosnt label all camper builders the same as danny. i personaly seen all the photos of your van awhile back and was ashamed that someone who runs a conversion company could produce such sht work.liam has been a fkin legend with you and if u need any help or advice u know where i am.

[@WattsOccurring]

@@thewelshcamper2049 thank you so much Jason xxx💞

[@davidlewis79]

Sorry Rhi to hear about your van you must be tamping. I hope it gets sorted 👍

[@WattsOccurring]

Thank you David x

[@facebookjunkgames6402]

When i quote a price for a job im about to do, i also include my labor, and costs, profit, and everything i think i will need to complete the job. If i end up needing extra material then it comes out of my profit, since i already quoted a price. Many business operate this way. However when doing a labor free labor job, and the client pays for parts, then for me its expected the client will pay for the parts, even if my estimate is a bit off. because the part might costs more that last time i ordered it, or whatever. or like wood, can vary week to week depending on supply and demand. So i am not saying anyone is right or wrong, and maybe just a little understanding of what might of happened. And at the end of the day, that company did a bunch of labor, and did a job that you could not/ or would not do. So there should be some good will for just that effort alone.

[@WattsOccurring]

@@facebookjunkgames6402 thank you for watching and your comment, I understand your thinking. However, we were begged by this company, for them to complete the job for us and told that this was the only payment required. They also told us that they were doing it at cost price, because they were going to use my van as a flag ship for their business. With the shocking workmanship on it, the abuse and terrible customer service, I've had to experience, I had to do something. Thanks again for watching! 👍

[@carolbudge6593]

I'm so sorry about you trouble, I hope all works out well for you, try not to stressed to much, life can throw a curve at times as you may know we had a engin fire in Spain and was just dumped by the breakdown company and insurance, stick to your guns and fight and as john said don't let the bugger win fingers crossed you'll get sorted soon take care and maybe see you in Stratford next Month

[@WattsOccurring]

Thank you Carol x

[@bushcraftcomms6292]

chin up sweetheart my heart go's out for you both all will be ok in the end x

[@WattsOccurring]

Thank you so much for your caring words. Xxx

[@Lisaperkins-yq9bo]

Subscribed today! Not fair not your fault X

[@WattsOccurring]

@@Lisaperkins-yq9bo thank you for watching, subscribing and leaving a nice comment x

[@davidfoster9890]

I don't know you. I dont know Affordable Vans. But if everything you say is true, I guess I won't be asking them to quote for a job I need doing. Sounds like Liam has gone to some lengths for you, & although I don't know him either, he seems a decent bloke. I hope everything gets resolved in your favour, & doesn't put you off your chosen lifestyle.

[@alansmith9412]

So sorry for what you’ve been through.unfortunately at least 50% of trades are the same often not very good business people.had the same with our patio used my cousin and turned out he hadn’t got a clue on what he was doing.now I do everything I can do myself and only have myself to blame if it goes wrong and haven’t really lost anything but time.try and move on happens to most of us as we r probably too soft.

[@CarlosAlberto-ii1li]

Having been in business for almost 60 years one of my companies is owed around 200,000 euros by Brits only, many very religious. My opinion here is that he did not need all money up front, stage payments when he wants a part, he sends you a photo of what is needed a week in advance you transfer the money. If you had problems with parts and he said bring in l will do it, you should have, by engaging another contractor you have put yourself at fault and the case is closed. You are Welsh also and my companies would never work for anyone from Wales...................or Germany because everything goes well whilst the job is underway and when its finished, it is all wrong.

[@WattsOccurring]

No confidence in company to rectify issues. Thanks for the racist comment 👍

[@MelanieBayliss-w1i]

Thank you for sharing hun.glad to see another Welsh women on KZbin. What have sola have yoy got on windscreen hun? Xx

[@WattsOccurring]

Hi, thanks for the comment. It's not solar on dash, it's Starlink Internet dish 👍

[@sandyp196]

I would sue them. Small claims court is up to £10,000 now. I will never pay upfront for any work or any work i havent signed a contract for with the amount of money agreed on the contract. I have learned that the hard way. I have a little van. Videos like this make me happy i keep my travels off social media and dont really bother with socialising. My van is my sanity. An escape from all the stresses of life. Im sorry this happened to you. I hope you manage to get it sorted without having to lose any more money.

[@ChrisandHeathervanlife]

Now this is what I hate, not slating the business for this as it happens a lot especially in the building trade, but I would never take customers money up front (maybe 10% deposit on special order items) but I have always been payment on customers satisfaction. Might be hard at first for a new start up but in my mind that is probably not a bad thing as it stops someone running before they can walk.I have been there and struggled like hell in the 80's starting up with an old Bedford van and my toolbox but I think that makes you stronger as a business. Like I said, this is not aimed at the business concerned, just what I think on up front payments whatever the company. Chris

[@WattsOccurring]

@@ChrisandHeathervanlife thank you Chris for your comment. We hope to see you soon and fit and well 💞

[@johnfraser9243]

Thank u I was looking at this company to do my van cheers

[@WattsOccurring]

@@johnfraser9243 look up Liam The Terrible I'm sure he'd do a professional job from start to finish. My main aim of this video was to stop at least one person getting into the same sad place I am with my van, so you have made my day, thank you x

[@Happyinmyautotrail]

Interesting vlog. I would say though that these days the term ‘friend’ gets used an awful lot by people. I hear KZbinrs use the term a lot. Most people in life are not your friends they are passing acquaintances who you both briefly enjoy spending certain moments with. Friends are people who stick with you through the rough times of life. It’s easier to bypass hurt caused when you realise most people are not friends. Sorry you are upset it does seem a heartbreaking thing to have something you have so emotionally and financially invested in not live up to expectation. I am always conscious that as viewers we usually only hear one side though. I hope you get fair treatment from the van builders if they have done you harm. If the van was dangerous then you should consider legal action. That is unacceptable if proven to be true and they would need exposing to warn others. If it’s (just) bad workmanship on finishing then maybe it’s a lesson learnt in not parting with money until the job is done. I do not understand why you’ve done that. (I put just in brackets as it’s unacceptable to have bad finishing but it’s why you don’t pay upfront) I hope you have many happy years in your new camper. I I really sorry it has been stressful. You seem a lovely lady and I could tell that was a hard vlog for you to post. Lesson for all. Few people are friends, trust no one and never pay upfront. For viewers though we need more than one side of the story to condemn a person or an entire business.

[@WattsOccurring]

@Happyinmyautotrail thank you, yes there is always two sides of a story. Thank you for listening to mine. X

[@Happyinmyautotrail]

@@WattsOccurring hope you get fair treatment I really do x

[@WattsOccurring]

Thank you x

[@davidrichards-67]

With friends like that who needs enemies !!

[@WattsOccurring]

Very true, thanks for watching xxx

[@jonstokoe7925]

Wonder how many of their vans are driving on the roads, shocking, NEVER pay upfront hope it gets sorted

[@WattsOccurring]

Yes with no insurance and no authority from me or any other customer I suspect. I had a few scratches and a dent (only small) when I received my van back but I couldn't remember if it was there before hand, for certain, so cnt call them out on that but know they used my van while it was there for almost 10 weeks, without my permission!

[@kaikito7662]

Folks! Never, ever pay cash-in-hand. Do that ,then , there is no paper trail. I handed my lowlife sister a total of £9,150 for a powerchair IN February. She stole the lot. As I gave her the whole amount in cash I couldn't prove anything. So protect yourselves and YOUR hard earned money. And listen to this video again.

[@WattsOccurring]

Thank you and I'm so sorry to hear this story. I paid by bank transfer thank goodness, so everything is traceable. Thanks for your advice ,👍

[@teresaguyver8779]

Rhian, I am shocked at what has happened to you. You don’t deserve it. Karma will get them. You are a lovely lady. Hold your head high and hopefully friends will help you sort out the problems.

[@WattsOccurring]

Thank you Teresa, for your kind words xxx

[@WattsOccurring]

Teresa, I would be very grateful, for you to share this video. The more people that know about it the less chance of it happening to them. The Motor Caravanners Club MCC group could really help that x

[@leemillington7164]

Wow! That’s shocking. I’m glad your van is finally safe and fair play for exposing them. You could well of saved others from being ripped off.

[@WattsOccurring]

Thank you Lee, that is my intention with this video and the future ones on my van, to show people that this work is not acceptable. Take care both might see you in November?

[@colineames623]

Liam the terrible and his team are the most genuine people you will ever meat.

[@timothypowell6298]

I agree with you he has a good number of videos up on his channel showing van upgrades he's done step by step and outlay he has a good track record.

[@LiamTheTerrible]

@@timothypowell6298thank you

[@LiamTheTerrible]

Thank you

[@d4zzyb0y]

I can't lie you sound like that customer that everyone dreads, and that's just hearing your side of the story

[@WattsOccurring]

Thank you for watching and thank you for your comment, everyone is entitled to their own opinion. 👍

[@lovinYah838]

Ok Danny 👌

[@seanmclean8075]

Trust no one do the conversion your self everybody a expert

[@stuartcraven]

good for you rhian you pay good money to get a proffesional job done, and if its not right its there problem and any faults and bad workmanship should be put right ,stick to your guns and hope you get it sorted ,

[@WattsOccurring]

Thank you for watching and leaving a supportive message. 👍

[@BB-fb9wy]

Thank you for sharing your experience. You can’t fix or reason with stupid. Love to you and LtT ❤

[@WattsOccurring]

@@BB-fb9wy thank you x

[@colino2025]

You need to take them to court before they go under or you'll end up with nothing don't forget to add travel expenses for all the journeys you had to make Glad Liam sorted it for you hes a Diamond.

[@WattsOccurring]

He's a diamond is Liam, unfortunately they have tried to bad mouth him as well, when he only did me a kind thing. Thanks for watching and giving your support x

[@cornwallandbeyondwithsmith8119]

good for you Rhian. Dont let these conmen win. you paid your money so are entitled to voice your displeasure.

[@WattsOccurring]

@@cornwallandbeyondwithsmith8119 thank you for the support, hope you are both well. X

[@user-zj4gz9tr8s]

Wow what a bunch of Jokers they r , me and my wife have just watched this and we just shaking our heads , u come across as a very caring person and giving them £750 after they added that on after u agreed the price and they never said thks , anyway u saud 1 of my sayings Its NICE to b NICE ... Take care from kevin and Susan 👍

[@WattsOccurring]

Thank you both for your kind message and thanks for your support. Xxx

[@lorigill-hj2ni]

How upsetting, especially when it's friends who have behaved like this. Sadly, I think your only recourse will be to go through the courts. It's good that Liam sorted out your diesel heater. I can recommend the lads at Autoterm, near Wrexham, who fitted mine, it you should ever need another.

[@WattsOccurring]

@@lorigill-hj2ni thank you for watching and your recommendations. I am still in sock with it all to be honest. Xxx

[@ColumbusDixon]

Yes. Let the court decide the legal implications.

[@KewiCampervan]

I feel for Rick too tbh he’s gone from a bad situation to an even worse one! I’ve watched Danny &Jade and I’ve cringed at how bad they are, just the way they speak and how shoddy their work looks, take them to court asap and save all messages etc this will benefit you.

[@WattsOccurring]

@@KewiCampervan I have all the messages from him, pretty sad. Not sure what you mean about Rick...however, at the end of the days it's Jade & Danny with the final say on all work and correspondents. Thanks for watching and commenting

[@LiamTheTerrible]

Bad situation 😅

[@KewiCampervan]

@@WattsOccurring well Rick as jumped out of frying pan into fire! Unfortunately you have been victim of bad workmanship ship from the Baileys and hopefully Rick gets out of there quick time I do hope you get some compensation as like you say you’ve offered them to put the wrongs right but let’s face it their busy with the Rolling rucks on holiday with peoples hard earnt money

[@WattsOccurring]

Sorry, still a bit slow, when you say jump out of a frying pan, who's frying pan.​@@KewiCampervan

[@Lifewithoutmusicisamistake]

​@LiamTheTerrible I remember the situation you had with Those Happy Days. I also remember them going to another company to fix the snags and how upset you were. It's a shame what people will post for views.

[@dawnroder5101]

Hello, I've just watched your video by accident actually lol anyway I just wanted to say thank you, I think your right in doing this vid and I could see how upset your were and no one should feel like this or even be put down like you have. You a lady. I hope everything gets better for you xxx take care xxx

[@SandVan]

Sorry to hear about your troubles 🚐😞hopefully it’ll all blow over and you can get down to enjoying your van with this experience being a distant memory 🚐😊

[@WattsOccurring]

@@SandVan yes we hope so to thank you for your kind words xxx

[@dna6440]

Thank you for putting this out there ❤

[@WattsOccurring]

@@dna6440 thank you for taking the time to watch and comment x

[@Millionaire-Paul]

Noted. Warm wishes from Millionaire Paul 👋

[@WattsOccurring]

Thanks Paul 🤗

[@Talesofhakuna]

You poor thing, wonder how many other people have had problem builds from them, can't imagine your the only one, karma will sort it.

[@Alphadog43]

I think you were more than reasonable throughout.

[@WattsOccurring]

Thank you for watching and your supportive comment. 👍

[@TheJambulance]

Sorry you didnt have a good experience....its horrible when so called friends do rhis to "nice" people. I know 1st hand and some you tube channels are full of poison and hatred. But like you i will be preparing for court too. 😊

[@alienscientist8893]

Folks should always get a van lifer to build your vans... You don't need an awning,, they never get used.. Half the stuff you don't need.. I built a transit full length and height with PROPPER Done insulation and ply, water system and electric, bed and kitchen in 3 weeks.. That also looking after 2 new ferrets.. Electrics are most expensive,, all the fixtures and fittings I see,, make the van over weight.. You really don't need half of it.. You want it all minimal as you can put up with..

[@WattsOccurring]

Hiya thanks for watching and dropping a comment x

[@jasper8252]

There’s no friends where money is involved the work should have at least 1 years warranty minimum and you should take them to court They are caw boys and laim has done terrible van conversations him self they are bodgeer that made a van for them self and then recon they are experts in van builds none of them have any qualifications in journey or electrical engineering

[@WattsOccurring]

Thanks for watching and hindsight is a marvelous thing. We went in first place because we genuinely thought the director would do a good job as he begged us to do it and use it as a flag ship for their company. We just hope nobody else has to go through this ordeal. Thanks again for watching.👍

[@Coolagreen16]

Thank you for sharing, I feel the pain you went through. You seem very reasonable and decent. I had a similar, but to a less of a degree bad experience. So I can relate to some extent. Wish you well and good luck. Jimmy

[@WattsOccurring]

Thanks for watching and taking the time to write a comment, it means so much 👍

[@RoaminRob]

I dont know these guys but do know someone who went to work for them (he has 2 of his own very badly self built vans) so i was very surprised he even got the job 😂 Its now no surprise to see this story 😢 Ive never built a van until my own build and think it's turned out ok, prob better than any of this companies 😂 Least this vid is going viral and will definitely help your channel 🎉 I need a viral video 😂😂 Good luck going forward 🙏

[@UKvet246]

Wow unbelievable, there's a ridiculous AI video produced by AVC explaining their side.

[@WattsOccurring]

@@UKvet246 I know I have seen it. Fantastic customer service from a company. Never mind, the truth will come out in future videos. I wish they could be kinder though and not display my personal information for the public though, they are a company at the end of the day, I'm not. Thanks for your comment.

[@normanboyes4983]

@@WattsOccurringJust a very small point as you raise the subject of GPDR. You have accused the company (in other comments) of breaching GPDR by naming you. You are not immune to GPDR as you have named them personally and if this YT channel is monetised the IOC would see you as a commercial entity and apply the law to you too.

[@WattsOccurring]

@@normanboyes4983 as directors of a limited company, their names are in the public domain for anyone to see...however, my personal email address is not and a breach of GDPR rules by that company.

[@beehappyvamily9505]

Rhian, you came across really well in this video, you have given credit where it is due and have expressed disappointment where necessary. The first time we met you, (I think it was Overlander, we had drinks with you) we thought you were very welcoming and genuine people. I am sorry you have had to go through all this and I really hope you can get your van sorted soon. Jayne & Mark

[@WattsOccurring]

@@beehappyvamily9505 thank you for your lovely comments. Dai and I are not experienced KZbinrs, just ordinary people who record our time in the van with friends, record bits of what we get up to and experience at different places in our spare time for a memory bank. We love meeting new people and enjoying ongoing friendships with people we have met on the way. We had no idea this video would be viewed by so many and supported by genuine Vanlife friends and acquaintances. Thank you from the bottom of our hearts, the bullying is still happening, however, with support from you and so many others we will continue to state the facts about the van build with this company. Rhian & Dai x

[@dubdaz1]

First time seeing a video from you (just cropped up on my suggested feed) I’m always conscious that theres two sides to every story , however previous ccj’s against them and you’ve made clear your intention to post more videos showing us the standard of work they carried out, my moneys on your side of the story. Thank you for posting this, soo many vanlifers have bad experiences with firms, but then refuse to name and shame them, which then means others fall to the same fate, you’ve done the right thing.

[@WattsOccurring]

Thank you for watching. It was a difficult thing to do as I don't like negativity on our channel, it just got to a point that we had to say something. The future videos with evidence will follow and if I hear that I've saved just one person from my experience, putting this video out has been worth it. Rhian & Dai x

[@vincenthooper7588]

You have my full support it's disgusting what they did to you.

[@WattsOccurring]

@@vincenthooper7588 thank you for your support x

[@neilwilliams9844]

Expose them kiddo, terrible customer service. What a bunch of bastards.

[@WattsOccurring]

@@neilwilliams9844 I just don't want anyone else to go through what we have it's been awful x

[@robreeves279]

Nothing but shit heads​@@WattsOccurring

[@robreeves279]

Get every penny back off these shit heads. Don't give up. If you need help I am free to support you and insure you will get your money back.

[@joline2730]

Neil: go watch their response to this - always 2 sides to a story ... 😏

[@motorhomediscoveries]

Shocked to hear this news, glad everything is now safe, hope you can soon enjoy your new van for some good adventures ahead and move on from this experience xx

[@WattsOccurring]

Thank you both for watching and your support x

[@Vantastic-times]

Wow that sounds horrific, show the videos online so we can all see, good on you for naming and shaming Rhian , its allways a pleasure to meet up with you at the van festivals

[@WattsOccurring]

Thanks for watching and the kind words. Videos and pictures of the workmanship will follow. Xxx

[@tonydavies2071]

Take them to court

[@WattsOccurring]

@@tonydavies2071 I might have too, if they don't reimburse me... Leave me with no choice!😞

[@mitchyoung3642]

Sending you all our love stay safe but unfortunately business and friendship dealings don't always work out so start looking forward to the travels to come. Stay strong😢

[@RoaminRob]

Might be pointless and cost you more... ​@@WattsOccurring

[@gap_adventures]

@@WattsOccurringlet them fix it

[@WattsOccurring]

@@gap_adventures obviously that would be a good solution all-round. However, the lies, attitude, customer service and bad workmanship I've had from them I wouldn't trust. I feel as though they would do it all over again, the standard of the build has not produced small snags as they have put it, to be done in a day. This would take weeks to redo. Thanks for watching and suggesting a solution. 👍

[@Thisthstandtheother]

Did he say that your husband should put you on a leash? That right there would be enough to file a complaint against him for misogyny! That’s hateful. 😢

[@WattsOccurring]

@@Thisthstandtheother no it wasn't very nice and especially as he is the Managing Director of a company (as he constantly quotes) and speaks to customers like that. Thanks for your comment, it's greatly appreciated x

[@Mygardencraftcabin]

Yes it wasn’t nice at all, actually it horrible, vile. However, seriously! Don’t fall into wokery far left… Hurt my feelings I’m going to tell on you nonsense. There are really nasty people. Just don’t grow thicker skin and have nothing to do with them again.

[@saunteringsapsfords]

Such a shame, and from people you considered friends. Awful way to run a business ❤

[@WattsOccurring]

I know, thanks for watching and showing your concern for us x

[@bleakyfinder2692]

Court Job, do not let them get away with it, Friend or Not.

[@WattsOccurring]

@@bleakyfinder2692 thank you for watching, I will give them some more time to respond I think it's only fair to allow that, then I'll take it from there. Thanks for your support. X

[@Ritarelay]

I’m so sorry that someone you considered a friend has done this. Sending love your way. ❤

[@WattsOccurring]

Thank you for watching and sending kind words x

[@stevebennett6727]

Sorry to hear about your dreadful experience. Liam and his team are great van builders plus Rik and Bruce also. Well done for making this video. 👌🏽🏴󠁧󠁢󠁷󠁬󠁳󠁿

[@tonyfield6399]

Bloody hell Rhi, well done to you for putting this out, sometimes in life you just don't need sh*t like this, take care love Tony and Cas xx

[@WattsOccurring]

@@stevebennett6727 Liam and his boys working for him for the past year, Lee and Andy, are a great team. Bruce never really left Liam, as I think he's a freelancer. Bruce doesn't work for Affordable Van conversations anymore. Rick is still there with Danny to my knowledge. Thank you so much for watching and your comment xxx

[@WattsOccurring]

@@tonyfield6399 I know, thank you for watching and your kind words, hopefully see you again soon x

[@johnfraser9243]

No messing wen lives at risk

[@WattsOccurring]

Thank you 👍

[@aquariusstarchild5156]

Hi hun .its ok ive heard van conversion horror stories before on youtube .but never ever pay all the money up front. It gives no incentive then to finish on time ect. Sounds stressful

[@WattsOccurring]

It was very stressful and still is to be honest. We changed things round

[@Martin-oz6lr]

I'm guessing the guy doesn't charge enough for the time he has to put into van conversions and ends up having to cut corners to get it finished. Whatever their reason, you ended up paying for their lack of professionalism. I'm sorry this has happened to you. It always happens to the good ones.

[@WattsOccurring]

I guess that could be an explanation. Thank you so much for your kind words x

[@mejinks1978]

Thats terrible the way they have treated you. He sounds like a childish bully to be honest. I hope it works out for you in the end, you don't deserve it, especially considering you paid money for potentially a death trap.

[@WattsOccurring]

@@mejinks1978 thanks for watching and your support x

[@vanandrewschrisanddione]

What a horrible, shocking experience. Bad enough from any company, but the added shock from friends! Stay strong! Your community admires you both. ❤

[@vanandrewschrisanddione]

Chris and I both commented separately as we are both so shocked ❤

[@WattsOccurring]

@@vanandrewschrisanddione thanks both for the support 🤗

[@dezzed20]

Trading Standards

[@WattsOccurring]

@@dezzed20 thank you for this suggestion, we are looking into that as well. We are ordinary people, who work hard for our money and have been, verbally abused, spent a lot of money on the dream van, with it turning out as a botched job, then suffered awful customer service, with all personal details splashed all over social media and the internet. It's just unbelievable that a company can think this is the right way to deal with things by bullying me into silence. 😞 Thank you again for your suggestion.

[@johnbentley4695]

What a Shame you didn't let vanology do your conversion .

[@WattsOccurring]

@@johnbentley4695 hindsight is a marvelous thing and at the time this wasn't a possibility, (Stu is booked up well in advance, I thought, also Stu is a professional and I would never have ended up like this, I'm sure) especially convenient being on my doorstep. Thank you for watching though and making the suggestion, thankfully Liam has come to the rescue 👍

[@UKvet246]

Why not allow AVC to rectify the faults instead of Liam, allegedly they are 35 minutes apart. Not sure if this has helped the situation, getting another van builder involved needs to be a last resort.

[@WattsOccurring]

@@UKvet246 thanks for watching and thank you for your question. AVC, had told me they wanted nothing more to do with me and stopped any future communication, with me. The answer and reasons behind not returning to them are mostly in this Video and the visual evidence will be in future videos, as the work was not a one day job and small snags. I hope that answers your question and thank you again for showing an interest in this situation.

[@normanlowe8423]

Hi what a shame they conned you but a deposit was ok all the cash up front no way a good firm would not do that

[@richard17329]

scammers

[@WattsOccurring]

Thanks for watching they certainly scammed me.

[@kenjones-ii4zx]

Very sorry to hear how badly you've been treated, like most on here say, take them to court and get the £9,000 to have it all put right. Just scammers or cowboys , good luck with whatever you decide.

[@WattsOccurring]

@@kenjones-ii4zx thank you for your support💞

[@guymartin9136]

when people have several ccj against them it tells you they dont care about anyone only themselves

[@WattsOccurring]

Unfortunately, it seems that way 😞

[@budgesbusontourhappytravel200]

Sorry to see your troubles, but thanks for sharing, there's a lot of people willing to take advantage of us be it big companies or small, for God sake don't let it beat you down and fight your corner, life enjoys throwing us a problem to remind us we can't control everything and take care of we're able to get a day van in the next week or so we'll be going to Stratford if your there we'll catch up ❤

[@WattsOccurring]

Absolutely! See you both at Stratford look forward to it x

[@jackielee8886]

Hiya love, keep your chin up and don’t let these cowboys get to you. You have a great network of friends around you and your bezzy at the end of the phone when you need me. You know what I would do, sue the arse off them. It’s obvious you’re not the first and you won’t be the last unless you make it so. Hope you had a fab weekend love. Take care and see you soon 🥰

[@WattsOccurring]

@@jackielee8886 awww thanks love, hopefully see you soon xxx💞

[@FieldviewAdventures]

Well said rhian and people deserve to know the truth , can see that was very hard for you . I have personally seen some of the dodge jobs on your van and I’m glad Liam has sorted that diesel heater because that was dangerous. ❤

[@WattsOccurring]

@@FieldviewAdventures thank you Steve it was very hard to do, however, after this week of hurtful messages I thought enough is enough and had to send out a message to everyone to be wary. Thanks for your support and hope that you are all well. Xxx💞

[@David_11111]

From this video it's just sounds like you are slating the other company. it would have been better if you cut in some pictures, I have not seen any other videos, I have watched Liam for years !00% and respect his views, no surprise he wants you to be safe. The claim of the next few videos should have come first ! I hope you get the van fixed and some compensation.

[@WattsOccurring]

Hi @David_11111 thanks for watching. The video to explain more and examples of the workmanship will follow in future videos. We both work full time long hours and it's time to put the videos together that we struggle with. However, they will be out as promised, the first one will be the end of this week. Many thanks Rhian &bDai

[@dudesndrones]

Hi guys. So so sorry this has happened to you both. I know you considered them as friends but I would have probably seen a sign when they asked for all the money up front!! I hope you get it all sorted asap as the stress isn’t doing you any good at all (and that really shows through in your video) see you all at Strattford guys ❤

[@WattsOccurring]

@@dudesndrones thanks both and yes see you at Stratford x

[@scottthomson700]

Take them to court before they declare bankruptcy. That will most likley be his next move now.And he will blame you for having some unreasnoble vendeta against him as the reason for having to it. To try and steer away from him making a mess of the job not really knowing what he was doing.

[@WattsOccurring]

@@scottthomson700 thank you for watching and dropping a comment. I have been upset about the whole situation, it's not personal, I've tried to be factual, however, I get where you're coming from. Thanks again and the next video will be out soon.

[@Jack_Warner]

My partner bought a horsebox that was converted by a company in Clacton. She stupidly bought it without seeing it as we live in Lincs. It was a pile of tat, put together by 12 year olds.

[@WattsOccurring]

Thank you for your story, we all do things that we might regret at some point in our lives. Always learning lessons and making sure the mistakes don't happen again. 👍

[@nigel8499]

Shakespeare country

[@mattskuse9790]

Ummmm. You sound like a kind ,well-balanced, and perfectly reasonable lady. Based on what you have described, the outfit involved have been absolutely disgraceful. Let's hope you are able to resolve the issues... hopefully with some good will and compensation...I hope you can move on from this and enjoy happier times ahead. God bless and take care.

[@WattsOccurring]

@@mattskuse9790 thank you, I'm hoping there is light at the end of the tunnel. Thank you for watching and your kind comment. X

[@AndrewandBarbara]

Absolutely shocking. We are good friends of Debbie and Richard. They talk about you guys often. I'd never watched your channel before to be honest but we have subscribed now. I'm retired and Barbara and I built our van from scratch. I'm very competent with auto electrics and van builds. I'm not looking for work but if there's anything I can do to help please don't hesitate to get in touch. A&B.xx

[@WattsOccurring]

deb and Richard are a lush couple, spend some great times with them. Thank you for watching, Subscribing and kind words. our channel is normally the opposite of this one, usually fun and laughter. Thank you for your offer to help, it's a difficult situation. We hope you stay subscribed, and watch our other videos too. Rhian & Dai 👍 x

[@WattsOccurring]

@@AndrewandBarbara thank you both we will check you out for sure 👍

[@motorhomehappiness1268]

Am so sorry to here this beautiful lady exposing these horrible people would be best to do and you need to do this and take them to court and hope you get this sorted sending love to you beautiful love you always xxxx

[@WattsOccurring]

@@motorhomehappiness1268 thank you so much James x

[@ChrisandHeathervanlife]

So, what you haven't told us is has it been fitted with a big enough bowl to throw all the car keys in ,😂😂😂

[@WattsOccurring]

@@ChrisandHeathervanlife Chris mun 🤣 I hope you are feeling better and get well soon x

[@janjones7105]

Friend! You would get treated better by enemies! I hope you get a good outcome Rhian, you definitely deserve it! Good luck! 👍

[@WattsOccurring]

@@janjones7105 thank you Jan, the response from everyone has been overwhelming and if I just save one person from going through what I have by publishing this video, it will make me very happy xxx

[@vickimathews1970]

It's people like yourself that are our hero's, speaking up and letting others know what has happened. You are a kind person to allow this man, who ruined your home on wheels, the opportunity to fix it properly, very disappointing he doesn't see you truly are a friend. The fact you paid him up front for everything, you really are a true friend. You're amazing and that is why you have had other amazing people help fix these issues for you as they can see how beautiful you really are. Thank you so much for sharing and I know you will have the home you deserve soon and it will only cost you a friendship that someone as lovely as yourself does not need to be in your life anymore, so you can be toxin free and happy again.

[@WattsOccurring]

@@vickimathews1970 thank you so much for your kind words. The reason I finally put this video out, was due to the abuse by making people aware of the circumstances. If I save just one person from going through what I have, then I would have achieved my objective and still hope that the company can change its policies, improve on thier workmanship, customer service and make the business successful. 👍

[@joline2730]

Vicki: Go and waych the OTHER SIDE of this story ... not what it seems ... 😏

[@vanandrewschrisanddione]

Stay strong. You have a lot of support. ❤

[@WattsOccurring]

@@vanandrewschrisanddione thank you x