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@cheesebru3325 Жыл бұрын
I vow to never buy another Hewlett Packard printer at this time because of the way they're holding customers hostage with the printer ink, signed CB, just bought this one a year ago. Isn't there a law against this? Once it goes out I'm out
@susanprince-x4i9 ай бұрын
I agree how dare they hold us to ransom to buy their cartridges. I will never HP anything again
@treesplace3227 ай бұрын
SAME- so mad, my printer was not playing with them for a year since I moved and it was not able to use it. Now they won't let me use Walmart brand ink.
@Maria-ng3yf6 ай бұрын
I don’t know how to get rid of keep paying them just to print .. I want to buy my own ink and not pay every month for a subscription 😢
@Maria-ng3yf6 ай бұрын
Can somebody tell me how I can get rid of subscribing. I once remove and bought my own ink and when I put it it won’t work .. I wander if I de - register to them would my printer work?
@treesplace3226 ай бұрын
@@Maria-ng3yf Injustice cancelled it. I bought a generic brand or my husband did. They send us emails they woke cover any warranty. It’s over anyway and no extended warranty as the printer was a special Black Friday deal for $49
@mindtek_aus10 ай бұрын
Sadly, this did not work for my HP OfficeJet Pro 9020. I have spent days trying to fix this problem. This is the first and definitely the last time I ever purchase HP. I guess I will have to go and purchase HP cartridges until I throw this piece of garbage away. Thanks for a very clear tutorial anyway, cheers!
@jesussolidrock236110 ай бұрын
I have a 9012e. it is less than a year old. I suspect that all printers manufactured after a certain point had the ink-restrictive firmware installed at the factory, so resetting to factory defaults does not return the printer to a non-restrictive firmware. Just my guess.
@CorporateJenn10 ай бұрын
@@jesussolidrock2361those bastards 😂😂😂
@coxinhawithnescau9 ай бұрын
I got a 9020 2 months and now I'm stuck with it, the cartridges are even more expensive in my country and I've been trying to find a way to solve this for the past weeks and so far the only solution that I found is a company that make some changes in the board that bypasses their system and it costs like 200 usd but I'd rather buy another printer than spending more money on this shit
@judgewest20007 ай бұрын
I don't know if you have resolved this issue, but if you haven't - have you tried downgrading the firmware? I have a 7720 and was able to downgrade the firmware and now those cartridges are working again. I will never purchase HP ANYTHING, and will make sure everyone else I know doesn't either.
@queenegreene39266 ай бұрын
@@judgewest2000 And if you would be so kind as to give instructions on how to downgrade the firmware? Have an OLD HP4520 and sadly these instructions did NOT work. The reset only made it necessary to reconfigure all the wireless info!
@ricklawrence53795 ай бұрын
This is all good advice and it worked on an HP 9014e. However, I think an important addition is once you have done all these steps, go into the printer settings and turn off automatic updates. I found that if you don’t , the printer will update its software and the cartridges will reject again
@MissyCoeShoes Жыл бұрын
Dang it! Didn't work :( HP OfficeJet Pro 9015... so hope there is a class action lawsuit against HP for doing this and for price gouging on ink... I'm so frustrated.
@shannon14465 ай бұрын
Damn that’s what I have
@gypsypurp4 ай бұрын
same lmk if you find anything
@joseselemi4571Ай бұрын
I love my HP Pro 9015 but I mistakenly updated the firmware and now no. HP cartridges are being flagged. I haven't been able to restore the old firmware.
@voodoomedicineman1222 Жыл бұрын
Followed your step by step instructions for my HP 6978. Tried it twice! Didn't work. This is the last HP Product I'll buy!
@laurabyrne92767 ай бұрын
mine is the same. Tried multiple times. Can these be returned for not able to use.
@GiddyGifting11 ай бұрын
I cannot get this to work. So over hp printers. I have also tried 3 other ways. Nothing works 8030 office jet
@Johng-ym1lt9 ай бұрын
Love this video!! Worked for my HP ENVY 6255. I have an HP M118dw laser jet, will you do a video for this or home/home office laser jets?
@leigh-anneobrien32994 ай бұрын
Will never again purchase an HP printer. I've learned my lesson. Holding customers "hostage" indeed. Unbelievable manipulation.
@davidlewicki90017 ай бұрын
It actually worked!! On my Envy Photo 7155. Thank you so much!! I've tried everything, read everything, then I came across your video. Now my printer allows the use of remanufactured cartridges sold by Amazon and others (
@MariaToledo-t1c2 ай бұрын
Thank you so much for your very clear tutorial. I followed your video step-by-step. First time it did not work. I repeated the steps 2 -3 more times. It got better every time.
@BlahBlau-y7h Жыл бұрын
HP office jet pro 6968 doesn't work with these instructions. HP can rot in eternal torment.
@franmulone8 ай бұрын
It does not, I did it too! HP CAN ROT IN ETERNAL HELL!
@fredfowler2849Ай бұрын
Why do you have to remove the power cord from the receptacle?
@johnjerrehian46429 күн бұрын
I thought the same thing!
@ScepticPJ3 күн бұрын
Probably because the HP website tells you to do so. More bat-shit bonkers BS from HP!! Whatever happened to Plug and Play?
@sharonmaguire88711 ай бұрын
🤟 I'm so happy :) I might have watched you for over an hour as I'm not tec savvy. Compatibles all working thank you x
@marktbeauchamp11 ай бұрын
Best advice about fixing this issue! You saved me a lot of $$ Thanks for the concise info!
@sheilaw543 ай бұрын
On my HP Envy 4520 I had to go to the little satellite option in the printer window. Tap that & it gives you your IP address. Put that in your web address bar on your computer. Tap the last option..Setting.. on the top gray bar. Click Preferences on the left menu bar. You'll see HP Cartridge Protection. Click the Disable HP Cartridge Protection. Now you can use nonHP cartridges. Hope that helps someone as I had to figure it out on my own. This did nothing until I clicked that option.
@richardmorano9976 Жыл бұрын
The screen on my 8600 is non readable. So i can't follow your steps. So is there another way to reset system? Thanks
@Letsvheyeb12 күн бұрын
Thanks! Worked for my 6978 HP Printer.
@CorporateJenn10 ай бұрын
I am here because I print my on product labels for my at home business and one of my labels is green… so I am running through yellow cartridges like crazy. It’s between purchasing off brands or ink refills. Thank you for this step!
@iamlight17 ай бұрын
Well, I tried this but my printer's little window did not turn on when I plugged it back in. It would have helped if he also showed loading the cartridges. Needles to say; it didn't work. My HP Officejet 6700 still did not like the non-HP ink.
@HiroshimaMSАй бұрын
What is the scientific explication to have to remove the cable from the outlet? Does the cable has memory?
@budyjajady5578Ай бұрын
They said the wire still left electrical. And we need really really zero.
@RonaldTinney-h9p9 ай бұрын
I have a HP 6968 printer I've done your video to the T at least a half dozen times it still won't print it's looking for oringinal HP ink cartridges every time any other suggestions ?
@HiroshimaMSАй бұрын
HP software updated automatically my printer firmware, so if I do a restore factory defaults it will not really restore the factory defaults, right? do you think it will work anyway? I use HP cartridges always but becausee I refill them, at some time they ended to be rejected.
@travisjames46669 ай бұрын
Will this work even if you have an HP+ account? You apparently need an account to finish the setup.
@donnadalessandro132016 күн бұрын
Excellent tutorial, and it worked for me. Thank you!
@MelissaKoerner-g9bАй бұрын
i tried doing what the video said to do and it didnt work. i have an hp officejet 6958. i tried multiple times but continued getting the same message that the print job is being blocked because the cartridges didnt have propper chip.
@swmoboy11 ай бұрын
I had high hopes for your video but reading the comments I fear it won't work for my HP Envy 4512. I guarantee you I am better informed on this stuff now and doubt I purchase another HP printer ever again.
@susanprince-x4i9 ай бұрын
I got it to print an alignment page but thats it. cant get anywhere else it says I have to set up printer
@raymondpotts9232Ай бұрын
Very clear instructions will this work on a canon maxify MB5460 as well. I know this video is targeted at HP but you seem to know more about printers than I do. lol
@All.New.Maggie.Who.7 ай бұрын
Well if I could actuall get to the home button it might work but no way! Just ink problems on screen can't move off it!! Any advice?????
@GardensoftheheartАй бұрын
Hello, Do you have a similar video for HP MFP234dw - Monochrome printer? TU
@vickieelee16712 ай бұрын
Finally got ! Thank you! It worked ! You’re a genius! New subscriber and new fan!
@HaltonOutdoors21 күн бұрын
I tried exactly as this video demonstrated and it still doesn't work for me. My printer is an HP OfficeJet Pro 8715.
@vickieelee16712 ай бұрын
They’re saying set up incomplete did I miss a step?
@MK-go1jc7 ай бұрын
I did exactly what is recommended It is still giving me the message that is cartridge is rejected!!!! Thanks
@duaneniccum22752 ай бұрын
I have same issue with Officejet Pro 8020
@יעישאוחיון-ב6צ27 күн бұрын
The printer 9013 does not work. What to do?
@CarloSciascia-i8x3 ай бұрын
eseguiti alla letttera tuoi consigli, ma senza alcun risultato, è come se il firmware bloccasse tutto. come si può ovviare? grazie
@josephcroft426821 күн бұрын
can you do one for Epson 2200 ,
@sandrabrynjolfson5475 Жыл бұрын
what about when you have been using non hp cartridges and now it won't recognize them. I don't have any original hp cartridges to go through the software reset like you show.
@johngatlin9961 Жыл бұрын
I don’t have any original HP cartridges can I take the non hp out in the step you showed with originals my printer did an update on its own and trying to get firmware downgrade won’t work with these after market ones thanx Jay
@erickornberg45713 күн бұрын
I never UPGRADED my software and I have this problem. I have nothing to "Roll Back" it to!!
@markbergthold84878 ай бұрын
Didn't work for LaserJet Pro MFP M283cdw. So far, every time I purchase a laser cartridge, even with chips that claim to be accepted by HP, I have to remove the new chip and install the original HP chip. That also continually gives the message that toner is low.
@parrishbrown82032 ай бұрын
Resetting to factory settings erased and disconnected the printer from the computer. Now nothing works
@gushund6 ай бұрын
Great video. I flowed all the 3:43 steps and worked. Thank you Assume....😊😊😊😊❤❤❤❤
@hermanclarke2834 ай бұрын
I’ve tried this 4 times and it doesn’t work for me..what should I do next
@letaschmid1308 ай бұрын
unfortunately there are no "settings' options on mine
@leigh-anneobrien32994 ай бұрын
SAME! Will never again purchase an HP printer. Corporate greed and technical "caging" indeed.
@jeankinde76310 ай бұрын
Where do you buy non HP cartriges?
@christinesherratt49319 ай бұрын
Tesco
@itsmeiniaku9 ай бұрын
Bunch on amazon. Half price.
@joannehager41387 ай бұрын
It didn't work for my 8028, I keep getting a message that my firmware is blocking the usage of the new cartridges. Anyone know how to reset the firmware or get rid of it all together?
@DanielMushongahandeАй бұрын
This is not working as my printer indicates that you are not able to restore defaults because they are other job in process
@stressorprofessor6 ай бұрын
I did everything you said perfectly. And My HP Officejet 8305e still blocked the non-hp cartridges
@duaneniccum22752 ай бұрын
same situation with my Officejet Pro 8020 and my printer looks just like the one in the video
@electricannulus88545 ай бұрын
Didn't work on on my 8022E. I have learned that HP has "updated their firmware" and you cannot now revert to a version where you could use non-hp inflated price, low yield, ink. I will be returning the printer and not by another HP....
@wmcomprev6 күн бұрын
What does unplugging BOTH ends of the power cable do? Are there electronics in the power cable? No, but even if there are, then why not just unplug it from the wall & leave it plugged into the printer? I understand removing the power from the printer. Also, the 3-5 minutes wait can usually be reduced by pressing the power button while the power cable is unplugged. This will drain the capacitors quicker. I've seen some HP printers that have, or did have, an option in their built-in web page to allow non-HP cartridges. However, there was a short period of time during which the printers were made to only allow HP cartridges. There may be a firmware update that removes that lock or the firmware update may create that lock. Do a search about your printer before updating the firmware. The biggest issue I have with HP printers is their insistence on using WSD ports for the printer driver instead of allowing an IP port. Windows is notorious for losing the printer when using a WSD port.
@VinegarissweetАй бұрын
My printer doesn't have a screen so doing a factory reset has been difficult.
@joehalpin82348 ай бұрын
8015e series, did not work and had to reset wireless and go through setup again
@dolfansteve722 ай бұрын
Same, my 8015 will not work after following these instructions. Printer wants me to set up.
@ginojanssen24666 ай бұрын
Dong work with inspirerend 7200 , i ove to use tolkt via computer
@paulkunkel4273Ай бұрын
Worked like a champ! THANK YOU!
@Rackerintraining3 ай бұрын
Sadly, this did not work on my HP OfficeJet 9012e All-in-One printer. Product No. 1G5L4A
@bogit46955 ай бұрын
My HP Envy suddenly won’t support Windows - the pc’s (tested on 2) says that printer maintenance is required. The printer works perfectly fine with iOS
@lanaharper77223 күн бұрын
This did not work for me. I still got the error message that the cartridges were blocked because they contain a non-HP chip. What a racket.
@onazram17 ай бұрын
Thank you it worked, finally! I had to re setup the printer to my computer after (probably due to disconnecting printer power)... This is my second HP printer and I currently use an HP laptop, I can assure you that I will never buy another HP product! Edit: Once again I went to print today and the printer wont led me because the ink cartridge's aren't HP. I'm taking them out and sending them back and buying HP's monopolized inkjet cartridges! no choice
@desertrider3254 ай бұрын
They removed the Tools section. There is no Factory Reset available in settings any longer!!!
@SWEEToPETESoPUB10 ай бұрын
The HP Printer knows that I am using non-OEM carts, but does it keep a record of that? If so, I suspect using non-OEM carts is tantamount to throwing out the warranty.
@stefwitt1 Жыл бұрын
It looks like each new HP printer has its own trick to bypass the refill option. I guess, you will also need to decline the HP free ink option for the first 6 months, registration and automatic firmware "upgrade" option. Why not buy a Canon instead?
@incomecity1802 Жыл бұрын
i have 7720 pro dontt work.keep saying my yellow cartridge is not hp
@blkcoupequattro5 ай бұрын
Anyone here with hack for the 6520 Photosmart all in one, found it on the street, cleaning the print head now wondering what the deal is with the INK CARTRIDGE MAFIA's legal case, if I buy their HP specific brand any chance I get a settlement check after the case is brought to judgment ???????
@marydiamond33223 ай бұрын
My printer was working just fine until I replaced 1 ink cartridge. I bought them on line and never had a problem with my older HP. Well.... my cartridge jammed and after trying numerous attempts I deemed the printer unsalvageable. I could not get the new cartridge. I had to replace the printer. I am determine to get that jammed cartridge out just on principle.
@kat.elaloufАй бұрын
Did not work on my HP 6970 that was, unfortunately, updated and then would not accept generic cartridges. This fix didn't fix it!
@frankmoralesiii690811 ай бұрын
Your "FIX" did not work. I contacted HP and got the run around. I am sending this new printer back and buying a Brother Printer
@mmerriken6 ай бұрын
Did not work on my Office Office Jet 6958
@dionysosvaden35096 ай бұрын
Nice instructions but, alas, not applicable to HP Pagewide mfp 377dw
@SusanFreeman-z4k11 ай бұрын
I followed the instructions to a "T". Sadly, it doesn't work. I have the HP OfficeJet Pro 8034e. It is a piece of crap. The video mentions nothing about having to reset WI-FI connections, which according to the message in the printer it needs to be done. I'm dead in the water.
@ignaciootero29938 ай бұрын
this was great information thanks
@klaudiotta664 ай бұрын
Mi dispiace doverlo dire, ma con la mia HP7720 questo sistema non funziona e continuo a non potere utilizzare cartucce non originali.
@ShaloooGT Жыл бұрын
Will this work on a 9010 model running (probably) the lastest FW??
@AM-rr7gq8 ай бұрын
I have the same printer in the video. If this doesn’t work. I’m going to start pulling my hair out lol
@onazram17 ай бұрын
I have the same printer also but it worked, and that was after spending an hour trying other ways... Very frustrating!
@porshonheidelberg4952 Жыл бұрын
anyone has the link to the firewall 7740 office jet
@blkcoupequattro5 ай бұрын
search 'HP hit with consumer lawsuit over third-party ink replacement'
@OmarGonzalez-b5l2 ай бұрын
I tried as you rec. It did not work.. thank you anyway.
@TinkerTechRC10 ай бұрын
DID NOT WORK HP6978
@TheTiffanyjanelle10 ай бұрын
same here!!!
@mikebrock19655 ай бұрын
This doesn't work anymore. Now the printer says "cartridges have been blocked by printer firmware"
@Mopargoof6 ай бұрын
Didn't work on my HP 8020 Pro. Have tried several different methods and based what I have read there are printers out there that HP has programed to be unpassable. Had I known about this I would never have bought this printer. So pissed...
@ralphgencarelli4705 Жыл бұрын
anyone have a link to firmware for Office Jet Pro 9020?
@Linfordoffice Жыл бұрын
The original printing consumable firmware has been upgraded. You need to replace it with a new ink cartridge, or you can send the existing cartridge back to the seller. They can upgrade the chip and then resend it to you. This should resolve the issue
@mikepark12198 ай бұрын
Didn’t work on my 8600 pro
@chemlabgal75644 ай бұрын
I have an 8020e and have gone through this twice without success. Does anyone know where to get older firmware? Maybe if I could install something before the update. and yes this is my LAST HP anything. This has got to violate some sort of trade commission law. Just like Apple gets you locked in
@TArguinzoni6 ай бұрын
It WORKED!!! thanks so much.
@Ditoo-dq2py11 ай бұрын
Worked for HP Envy 4507, thanks!
@jack8824 Жыл бұрын
didn't work HP Officejet 6958
@cathyann24984 ай бұрын
It worked great for me! Thanks
@joeblow78686 ай бұрын
It worked! Thank You😀
@PatNanson-t5y4 ай бұрын
I’ve done all of that & it didn’t work🤦🏻♀️
@SoHov-z9u16 күн бұрын
not enough info to continue set up. need more info after ending the instructions
@tiffanybrown98482 ай бұрын
Holy crap what a PITA!
@janwoolley3125 Жыл бұрын
didn't work for me - I'll try it again :(
@Linfordoffice Жыл бұрын
recent firmware update for HP 902 and 903, there have been compatibility issues with certain printing consumables. need to replace the ink cartridge You can apply for a discount on the upgraded products. Please keep an eye on this website: linfordoffice.com/
@davidlow97772 ай бұрын
Lack of competition ONLY hurts consumers although monopolies LOVE it! What’s needed are more regulations to protect consumers from these kind of scams, vote 🗳️!
@see49415 ай бұрын
i cant even get past the ink cartridge replacement screen
@user-kb5kt1ip8wАй бұрын
That won’t work anymore just buy the ink and squirt in into the old cartridges. You have to wait a day so the ink drops into printer. Do a test one to get it started. Works better than new ones!?
@crazyman6097 Жыл бұрын
that's what i need, thanks
@TheTiffanyjanelle10 ай бұрын
sadly this didn't work for my HP 6978 Officejet Pro. Will never buy and HP again.
@MM-hz5mj3 ай бұрын
Well, after your video, my printer won't work now. Awesome. Not sure what happened.