Airbnb CEO: “Airbnb Was Worth $100 BILLION & I Was Lonely & Deeply Sad!”

If you enjoyed hearing from Brian Chesky about the highs and lows of creating the world’s biggest brands, I recommend you listen to my conversation with Spotify founder, Daniel Ek, here: • Spotify Founder: How A...
This podcast is also available in French & Spanish, to change switch audio track settings on the video.
0:00 Intro
01:30 👶 Early Context
07:10 🌍 Creating A World Where I Can Fit In
09:14 💼 Dealing With My Addiction To Work
15:52 🚪 Being Lonely As An Entrepreneur
17:30 🤝 Rediscovering & Building Back Up Connections
21:05 🤝 The Power Of Connections With others
23:48 ⏳ Embracing Life's Finite Nature
28:41 🚀 Start Small, Dream Big: Scaling Strategies Of Airbnb
32:40 🎨 The Power Of Creativity In Business
42:45 📊 Balancing Data & Creativity
42:59 🌍 Designing a Better Tomorrow
45:33 📉 Pushing Past Multiple Rejections When Building Airbnb
50:13 💼 The Benefits Of A Founder Led Company
56:27 🌱 The Importance Of Culture & How To Bring The Best Out Of People
1:04:03 🎭 How To Be A Great Leader
1:06:36 💪 Airbnb's Darkest Moment
1:20:26 🏔️ Airbnb's IPO
1:25:46 💑 Rekindling Old Relationships, The Importance Of Staying Connected
1:26:36 💔 Dating Dilemmas As An Entrepreneur
1:28:45 🏠 Airbnb's Vision
1:30:38 🌍 Combatting Loneliness with Connection
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[@TheDiaryOfACEO]

Thank you Brian for sharing your story with us. If you enjoyed this conversation could you do us a favour and HIT that like button on the video! Helps us a lot ❤ share your favourite part of the convo below 👇🏾

[@AMYV3]

Emotional??? People are homeless people with children disabled mothers fathers I hope it BURNS !!!! We need full time rental houses back on the market. Not making $$$ for the greedy BYEAAAA Listen my friend. I get it. You are a CEO etc. but you are no longer in touch. To have this on here now. R you kidding me. Do you feel safe in your home. ??? Well we don’t !!! I’m sorry. Just … not now. I know you may think now especially. Not no. I have a safe home affordable housing But so many don’t. I bought my first home. At 21. And I was a teen mom of twin sons at 17! But I worked my ass off. So I’m ok. But so many want to die. Because they can’t afford TO LIVE !!! Take that in. Out of touch. I can’t believe I’m saying that. But 🤷🏼‍♀️ 🤷🏼‍♀️🇨🇦🌍

[@regalchic]

Hi Steve, thank you so much for the phenomenal way that you have contributed to the wholeness of my mind and life with these conversations that you bring to us. Please can you also consider bringing ALUA ARTHUR on one of the episodes..? She's got the one of the most healing auras I have ever witnessed. And she's all about living fully, exhaustively so that you can die content! I honestly think it's impossible to listen to her without having a huge shift!

[@Piggelgesicht]

I think this was the most disappointing episode you've recorded. This man's company is singlehandedly responsible for the loss of living space for hundreds of thousands of people. If you invite such a controversial person, there should be a critical question here or there.

[@dunjarombouts4277]

I think this is probably one of the best Podcasts...from the Diary of the CEO and the podcasts I have listened to, thank you!!!

[@becoached5887]

Every business should have at least one creative at the top table. We see things differently.

[@tatianastarcic]

To my own research In USA, individuals living in cars due to partial homelessness result from a complex interplay of factors. High housing costs relative to income, stagnant wages, and income inequality drive this issue. Job loss, weak social support, medical expenses, evictions, and lack of affordable housing also contribute, while systemic problems and inadequate policies further perpetuate the phenomenon.

[@berniceburgos-]

Considering the present situation, diversifying by shifting investments from real estate to financial markets or gold is recommended, despite potential future home price drops. Given prevailing mortgage rates and economic uncertainty, this move is prudent, particularly due to stricter mortgage regulations. Seeking advice from a knowledgeable independent financial advisor is advisable for those seeking guidance.

[@nicolasbenson009]

I've remained in touch with a financial analyst since the start of my business. Amid today's dynamic market, the key difficulty is pinpointing the right time to buy or sell when dealing with trending stocks - a seemingly simple task but challenging in reality. My portfolio has grown by more than 5 figures within just a year, and i have entrusted my advisor with the task of determining entry and exit points.

[@BridgetMiller-]

this is definitely considerable! think you could suggest any professional/advisors i can get on the phone with? i'm in dire need of proper portfolio allocation

[@nicolasbenson009]

My CFA ’Melissa Terri Swayne’ , a renowned figure in her line of work. I recommend researching her credentials further. She has many years of experience and is a valuable resource for anyone looking to navigate the financial market.

[@Michaelparker12]

Thank you for the information. I conducted my own research and your advisor appears to be highly skilled and knowledgeable. I've sent her an email and arranged a phone call.

[@Madhukirtan]

I am an Airbnb host in Madeira Island, and when the pandemic started, I just welcomed a guest from Russia that was 71 years old. She lived in the USA in NY City. Madeira's Government told us that they would close the airport for undetermined period of time and suggested us to ask all of our guests to leave the island coz they did not know when the airport would reopen. She was very afraid of going home and getting infected on her way to New York. The result was: I spend 6 months with a brilliant woman that had a great life story, in my flat. Our time together was incredibly beautiful and both of us were very grateful for Airbnb for ur connection. I made many good friends that came to my place as Airbnb guests! I just love Airbnb to host and to use it as a guest too! Thank you, Brian!!!

[@cb1623]

Wow! Some things are priceless.

[@michelle_cen]

Heartfelt and so honest. I wasn’t expecting a CEO to be so transparent and soulful. I am a big fan of Brian now. Thank you!

[@GuidedToGlow]

Me too. I loved this ❤

[@ignacioespinoza952]

100 percent true, very authentic guy

[@Michael-DS]

@@nickb220 to be fair, I kind of doubt he knew the extent to which ABNB would affect home prices globally

[@bob007fl]

Brian Chesky NOT snow@@GuidedToGlow

[@Bambotb]

Crazy how selfish people can be

[@dimerys21]

This has been one of the deepest conversations I have heard. Brian seems to be such an amazing human being, no wonder why his company is thriving.

[@superbri007]

Agreed, and to think I skipped this video because "AirBnB" didn't seem interesting to me. That was really refreshing to hear a CEO who actually understands a lot of what's wrong with the world, at least from a business point of view. The shot callers who are not the least bit creative, are the ones making decisions.

[@user-rb7tq6rx7k]

Agreed so glad I watched this

[@Mrnonolol]

He has the ability to fire himself up and run at the problem full on. His personality is to beat the problems

[@thetalita]

“Some people say follow your passion. I think the better thing is to follow ur curiosity. Ur curiosity is something you need to actively participate in to discover what you love” ❤️

[@Danuxsy]

I love replacing man with machine so that's what I'm doing at my job 😊😊

[@phamsumi8867]

Follow what you want to do. That's it

[@darrencampbell638]

This is one of the best episodes for me. He’s just reeling off complete gold when he gets going. The first 10 mins of him talking was mind blowing.

[@nazguess]

But isn't it hypocrisy? The housing market in the United States is in a deep hole because of Airbnb and many people buying properties just to rent them out on the Airbnb. Yes it's great to talk about good things but also making this world a worse place at the same time. He is a big reason why most people cannot afford a house.

[@ignacioespinoza952]

agree completely

[@jamesshortall2977]

Thank God the govt understands this and bans AirBnB and Uber and all sharing biz from certain mkts

[@jeremyramoshabaad782]

I came to know Christ in jail in 2013 by reading a book, "Overcoming spiritual blindness" by James P. Gills MD. The veil was taken off my eyes. Heaven came through for me in my finances too, getting $25,000 monthly. I can support God's work and give back to my community. God is absolutely more than enough!

[@Carolinesue10]

Hello how do you make such monthly ?? I'm a born Christian and sometimes I feel so down of myself because of low finance but I still believe in God.

[@Crystalchapman948]

Isaiah 45:3 speaks of a transference of riches from the heathen to the righteous... I will give you the treasures of darkness and the riches hidden in secret... I receive this for my household in Jesus' name. Amen!

[@collinseretis522]

What a testimony!!! 🙏🙏🙏

[@RussellMarie0]

I'm genuinely curious to know how you earn that much monthly

[@RussellMarie0]

I'm 37 and have been looking for ways to be successful, please how?

[@KalaakarA]

How can you even articulate how you felt without forgetting subtle details, I’m amazed, emotional, motivated, sad, happy in just one episode

[@svenoliver6040]

BRIAN IS AMAZING. “HOW I ATTAIN WEALTH”

[@svenoliver6040]

The first step to creating wealth is figuring out your goaIs and risk toIerance - either on your own or with the heIp of a financiaI coach, and foIIowing through with an inteIIigent pIan, you wiII gain financiaI growth over the years and enjoy the benefits of managing your money.

[@svenoliver6040]

I am fortunate I made productive decisions that changed my finances (accumuIated over 1M in 2years) through my financiaI coach. Bought my 2nd house in January and hoping to retire at 51 by next year. Give this a try and attain weaIth.

[@svenoliver6040]

researvh the name, lf you care.

[@svenoliver6040]

REBECCA MARTIN WATSON

[@yung1448]

l’m amazed to partake on this, lt has rekindled the fire to my goals..

[@breeglows]

He's pretty inspirational. Cleaning Air bnbs gave me the opportunity to leave an abusive relationship. He's really helped more people than he knows.

[@MarshasJourney]

What he said about relationships resonates with me so much. I’ve slowly lost friends and relatives throughout the years because of a lack of communication. It’s sad when you’re done acquiring everything you work hard for them turn around and realize you have no one to share it with.

[@moe_ramz]

Yeah same, but sadly during the building phase you need isolation. Especially if those people do not know how to support you.

[@beedebawng2556]

Create new relationships with people who share your values. You should be growing as a person - not contracting. Having money should never be the reason why you don't have relationships.

[@arrow2380]

@@beedebawng2556 which proves money doesn't buy happiness, our actions decide whether we will feel happy or not and money is just an indicator of success and success has nothing to do with happiness

[@Essays4College]

I've found that people are much quicker to let people go out of their lives and slower to let people in and make friends.

[@cathylake9072]

@@Essays4College Most adults don't really feel that they need friends or have time for them. Most people are users that discard people if they don't need them and envy those who are doing better. Rejection is a protection, don't be sad if someone leaves your life they did not belong there beyond that season. Join volunteer organizations and you can find a few good friends by sorting through the ones there for the right reason. But most will be busy with their own kids and managing their households, so there is not that much interaction like when we were kids.

[@CarlitoeGames]

Im baffled to realise i almost skipped this video, because it was labeled "Airbnb" and didnt think it would be specifically interesting to me. Never could i have thought there was a message so heart warming and touching to get from it. Made me cry. Also made me understand what things are important in life, as do many of your podcasts Steven. Thank you.

[@lisethouana7106]

Ok this is not just a conversation it’s a masterclass/lecture in business 🙌🏾. Shout out from South Africa 🇿🇦

[@rubberbandretta3031]

This man is literally how I pay for my life by having an Airbnb cleaning company and from now being a host. It took off for me during the pandemic In Down town St. Louis. No one wanted to clean because they were afraid and I was able to make money for myself for the first time at that level. Thank you for this interview I really appreciate it.

[@Auktioneronline]

Crisis in Chinese means same thing as opportunitis

[@AZ2PM]

He's also a huge reason why most people under 35 can't afford to buy a home and the skyrocketing cost of rent. He's the reason New York City had more temporary airbnb's than homes for lease this year - gutting communities of the people who make and invest in them. Fortunately now NY has effectively banned it and hundreds of cities worldwide are doing the same. Some critical questions by the host would've gone a long way, but I'm sure he didn't want to upset him and these soft ball interviews are how he keeps getting more gusts.

[@rubberbandretta3031]

@@AZ2PM I was born and raised in NYC, I don’t think places like NYC should have airbnbs because it’s too many people, but make no mistake he is not the reason for skyrocketing rents, the rent tripled in New York since the 90’s way before airbnb and people under 35 haven’t been able to buy homes wayyyyy before airbnb was a thing. We have some problems when it comes to housing in the US but I promise you getting rid of airbnb won’t make a difference. We need to ask landlords why the rent is so high not this man.

[@AZ2PM]

@@rubberbandretta3031 Read "What Really Took Down Airbnb" The Atlantic, 7th Oct 2023. The data don't lie, airbnb a huge factor - you think having more airbnbs than houses to rent in NYC didn't impact rents? You're kidding yourself. Now NYC, Paris, Amsterdam, San Fran, Berlin, London, Barcelona, Melbourne all had reviews and all have now limited airbnb in those cities. All those cities didn't get it wrong, they based it on facts.

[@valentina47734]

Something similar happened to me

[@csectioncoach]

What an incredible interview, I had chills when he speaking. He explained so well what it means to have all the money in the world and still feel empty. We’ve heard so many times, it’s about family, friends, spending time with loved ones, that’s the real prize but I don’t think people really believe it. When he spoke about it, I believed him.

[@Hgi68]

At the end of the day thats why we make the money to spend it with our loved ones and we are humans ❤ we have the ❤ punpin

[@csectioncoach]

@@Hgi68 Yes and it’s important to not stop contact with them while you’re building your dream otherwise you’ll get to where you want and there will be no one there to celebrate with. The people you’ve done it for, to spend time with, won’t be there.

[@amvaun]

So true I loved what he said that what we need we already have inside or have access to it before chasing the dream and status. I believe that source is the Spirit of God that is crying out to all of us. Only connecting with our Greater Source who will seal the hole in our cups and fill us up where it runs over. Try Jesus today. He can fix it without fortune or fame. He did it for me. ❤️‍🔥❤️‍🔥❤️‍🔥🙏🏽🙏🏽🙏🏽

[@jacintawalsh4425]

i believed him too🎉

[@csectioncoach]

@@amvaun Beautiful 💛

[@lavernedaley3311]

This is in my top 5 DOAC...and I' ve watched several. Brian Chesky IS a masterclass in empathy, innovation and leadership. I traveled a lot during the pandemic and stayed at many Airbnbs- some good, some great, some not so good. For several reasons, I switched to hotels for a bit. After listening to Bryan here, I'm scouring the internet to learn more from him. Kudos! My next stay will be Airbnb. 😊

[@KM-om1dy]

Brilliant, intelligent, optimistic. That's the keys to his success🎉

[@lynnblackLion]

This was my favorite interview you have done so far. Here in the USA our schools and colleges discourage creativity. I am glad there are still people on the planet living their authentic creative selves. Inspiring and hopeful. Great job. ❤ your show.

[@TheDiaryOfACEO]

Thank you! Thanks for listening

[@fibrohacker]

Yea. That's why I focused on passing. School wasn't very valuable.

[@Andrea-zm1nl]

This is a sad sad comment...look into the actual effect that Air BnB has had on our communities. Please stop encouraging the capitalistic greed that is destroying the future of the young people that have to inherit the world we live in and it's problems. Maybe highly educated people like you should be encouraging endeavors that seek to eliminate the parts of our economic system that take advantage of some to make others rich. You know... encourage people to be ethical...

[@blyt5046]

I used to like Airbnb when it was just some homeowner wanting to rent out their home bc they're they're not using anymore, but when you have whole corporations buying up affordable housing and turning it into Airbnb and putting people out on the street that's when it became disgusting. Secondly I'm asking myself why am I listening to this man's story of woe, when there are many people on the street because of him you got to be kidding me with this.🙄😵‍💫

[@Piggelgesicht]

What he did was copying couchsurfing but with money. So basically couchsurfing without the heart - the people you meet and make memories with. How ironic.

[@lnaph]

This.

[@lnaph]

@@Piggelgesicht originally yes, and then people bought properties that were once homes to make soley airbnbs for a business.

[@Piggelgesicht]

​@@lnaphexactly. And it was obvious that that was going to happen. Imo he is full of sh.., he goes on about the values of his company and about how cold and heartless other big companies are. Someone should hand him a mirror.

[@leannabedore]

He cannot control every single person. His main mission for this company was for people to have a place to stay when hotels were full, specifically college students. As a start-up company I doubt he was predicting some A-holes would be doing this in the future.

[@david_chuka]

"Creating for yourself is the path towards creating for others"

[@cedricyarish7464]

This is such an honest interview from a public CEO

[@deanhelm7109]

One of my favourite interviews on this podcast so far! Something that stood out to me was his ability to communicate his vision so clearly & what his hopes/expectations were. Having a leader that is able to paint the picture for you and communicate that in a way that is easily understood makes your life so much easier as you know EXACTLY what you are aiming for. He is also incredibly motivational, that positive outlook and belief is infectious.

[@Warley.Araujo]

You PodCast is the best Steve, the production and the guests are amazing. Consgrats for this incredible work!👊

[@carloslopez-vt5yo]

I've started watching these podcasts about 4 months ago, and I've commented on a few. This is by far to me the best episode. As a student of business management, it is a lesson of the foundation of business and leadership 👏

[@AfroKingExplorer]

You have to respect Airbnb ! It’s one perfect example of how a simple idea creates wonders!

[@andralunar]

Even though I have my gripe with Airbnb, I love Chesky's interviews, he's a good conversationalist. It can't be easy running such a "business", humans are tough to handle.

[@spankingfemme]

Brian, you've got so much love in your heart ❤️ It's a beautiful display to witness. You deserve so much happiness, and I truly hope you find that special someone that can complete you outside of your business.

[@christianaieong5676]

Inspiring! I feel so resonated with Brian since I myself had gone thru similar situations (and still single) but never could I be so open and frank talking about this publicly or privately especially when relating to one’s personal love life. The woman who gets Brian’s heart will be so lucky.

[@sarahpower6543]

An incredible listen. In most of these interviews, I listen pottering about or driving, I usually take something positive away to think about once its over, sometimes re listen to those that I have connected to. However this interview held me still. What a unique listen, the authencity shone out of Brian. I felt connected to his struggles of being different and how he talked about the creative mind and how we need people like him in this world. Thank you 🤩

[@sammydavisvintage]

I've been a host with Airbnb since 2013. Saved my life living in NYC. Also, became an experience host with Airbnb in 2018. Have followed Brian for a long time. Sharing this with all of my peers on the platform. Thank you for doing this interview Brian!

[@DocToks]

We just started bnbformula with Brian Paige. How is your airbnb doing?

[@DocToks]

Apparently well, since it's been a decade. ☺

[@DocToks]

I'd love to hear your help!

[@Megapastor]

Best CEO entrepreneurial educational output from this channel ever! . But 1question is: "If the company was turning over $35B pa and made more money that the Czech Republic, then how come it had no cash reserves, and had to lay-off 25% of staff after just 8weeks difficulty? " All that Glitters is not Gold

[@GenChanger]

Brian is a special soul and very much loved. ❤ Learned a lot, and not just at head level. Your pureness of heart is indeed rare, especially with one running an extraordinarily successful business. Thanks for bringing us this incredibly refreshing interview!

[@nataliewilanowski]

Just WOW. I personally felt so much humility, wisdom, authenticity and love in this podcast. This felt like a treat to listen to 🙌

[@shalomige8656]

I've been waiting for this interview!!!... I saw the notification and just knew I had to come watch it ASAP! Well done, Steven 👏🏾💙

[@n4tures]

I usually watch one episode with 2-3 breaks but this one I just sat through everything. Amazing interview, what an amazing insight. Thank you Brian for sharing his story!

[@AlexWanderer-qj6kt]

I would have really appreciated if some harder questions would have been also asked. For example how he feels about the strong negative impact Airbnb is having on a lot of cities in regards to locals unable to find (affordable) places to live. Also the crazy additional costs that are added to your booking (cleaning costs, commission etc.). I personally no longer use Airbnb - it is so very far removed from the initial great idea and is now mostly contributing towards greed, over-tourism & lack of affordable housing for locals.

[@corryjookit7818]

Air BnB was a greedy set of people. The last place these greedy people should be is working in a setting where Personal behavior exists and is everything. They bought up whole streets in Edinburgh. Scotland. The Scottish government had to step in, it was dreadful what went on. As usual. Americans were involved and didn't care about the effects their behaviour had on the local housing market and the lives of the people around them. Entitled hardly covers it.

[@ravenwild5184]

So with you. I truly admire the creativity and organic journey here. And, I live in a Northern California small tourist area and we cannot get basic services because all the ongoing rentals have turned into air bnb's and there are no longer monthly/yearly rental homes. Being a high end tourist area has also made the cost of owning a home astronomical. Something has to be done to raise up the quality of life for the majority of our hard working citizens who deserve a decent home to go to at the end of a hard days work. And recognize the majority of these people cannot afford vacations or staying in air bnb's and their homes are there places if refuge.

[@ariadnephiline]

I was looking for this kind of remark, because I started thinking about this when he said he wants to make a real community, with extensive profiles and feelings of "airbnb gets me". This in combination with the reality makes me wonder if he is too a bit astranged in his working bubble.

[@gaila.9852]

Where do you stay when you travel?

[@ariadnephiline]

different places, why?

[@Starfish2145]

You killed it with all those ridiculous cleaning fees. It also took hundreds of thousands of homes off that the market that people need to buy as a place to live.

[@sirianofmorley]

The world does not care about you. Adapt.

[@caymonmayes5763]

@@sirianofmorleywhat he said

[@Hope-uq1vn]

What a fantastic authentic gentleman. I really enjoyed this raw heart and soul interview. Authenticity wins every time, number 1 key to connect with people.

[@hyRmusic]

You are one of the best interviewers I have ever heard. Just discovered your podcast the other day and I cant stop listening now. Very well done, thought out and intentional. You really ask great questions and let the person speak. To often people cut off the person they are interviewing but you truly have a way of allowing them to speak freely which in turn creates something meaningful and deep. Keep killing it!

[@deboraholuwadele6177]

I agree that Brian is one of a kind. It was a really insightful session. I wish him all the love and joy that his heart deserves.

[@1spiritdancer]

Very interesting how Airbnb began as a spontaneous idea and a solution to a problem in the moment. Of course as it’s a kept growing and scaling a bigger new problems developed from that simple solution. I see the CEO is very interested in solving loneliness problems, but it seems this interview completely ignored the problem with reduction of affordable rentals. It would’ve been interesting and appreciated if the CEO and interviewer could’ve spent a moment on that issue.

[@davidharness1507]

Agreed, this is a major flaw in his business. It's only ok for the landlords making a buck not for those at the bottom.

[@northofyou33]

Airbnb is profoundly disruptive and hurtful to millions of people around the world. Where I live in Portugal, thousands of people have lost their homes because the owners have turned them into Airbnbs, and then rents have skyrocketed, and the peoplle who have lost their homes cannot afford to move anywhere. I am very disappointed in Steven for not addressing this huge issue. He comes from poverty, he should have more compassion around this issue.

[@Bean-vj1lf]

@@northofyou33stop crying

[@kawai_marin_photos]

dude, kudos to Brian for going out there and being vulnerable and mega shoutout to you steve for finding those inflection points and really asking some incredible questions! Always learning a lot through your podcast - cheers Mate!

[@aievolved]

This podcast has to be one of the best - it consists of so many valuable business lessons. Literally every few minutes I am taking notes. Thanks so much!

[@tora201jp]

Bro you're not hard off. Like others have said, what about all those who aren't able to afford homes, or were forced out, or lost jobs (or have to work for slave wages) due to AirBnb? These types of leeching parasite types of businesses shouldn't be allowed. The same goes for the rest of the gig economy.

[@user-yu8cg7lz2h]

this is marketing at its worse leeches of wealth generating intensional hatred of the excesses of rich greeeeeeed the lord is watching the moneylenders in the temple!!!

[@joellekaut6524]

Bro, whats wrong with you? Do you hear the way you come off? You sound like someone that has big time displaced anger! Do u think you have a corporate exclusivity and no one dare give it competion especially because they are slags! Grow up. Im assuming that you were in the hospitality industry? If people got laid off it sucks! BUT WERE NOT promised a dam thing in life except God's love and death. Why the heck are you so mad! The gig economy didn't take anything from you? Hope your days get brighter~

[@victoriaschwarz6972]

I love Brian and love this interview! I started with Airbnb in March of 2011 and loved those early days residing with Brian in Brian’s dream. It’s been harder with the growth, but I still trust Brian and am rooting for him! Indeed, the biggest investment in my portfolio is and has been Airbnb by far. Brian, please keep residing in your vision and your intuition, the company needs that! Victoria, a fourth generation San Franciscan, residing in Costa Rica for 22 years.

[@FalcaoXTZ]

Airbnb destroying the renting market for locals in places like Costa Rica..

[@payne8506]

On the other hand it’s maintaining the vacation house standard

[@ica0074]

It was a pleasure of listening to this absolutely inspiring interview with Brian Chesky.. His insights and communication skills throughout the interview were truly extraordinary. It was evident that his passion for his company and the sharing economy is unparalleled, and his ability to articulate his vision left a lasting impression. As a loyal Airbnb user myself, I can attest to the incredible experiences I've had while using the platform. I am one of those Airbnb enthusiasts who can't help but share their amazing holiday booking stories with at least ten others. Thanks again x

[@user-oq5yu2zz6t]

Thank you for allowing this to be public. You are incredibly real.

[@dardog7734]

I love how he breaks down how to start a company by not thinking to big too soon. He makes so much sense. Good man. Oh yeah and I love Air bnb

[@leratotshabalala8643]

“A crisis is a terrible opportunity to waste” 🤯 I’m going to have to let that percolate for a New York minute! Wow. Thank you Brian, and thank YOU Steven for these conversations.

[@camilaagner]

Wow, this guy is just humanly great and stupidly smart! What a great example, thanks for this interview.

[@sergiofernandes5315]

One of the bests interviews I've ever seen. Congratulations, Steven, for this program and thank you Brian for all this content. Easy top 5

[@007ranapratap]

Finally i can call something as podcast ........extremely thankful for steve for interviewing brian.......its worth 1000 MBA

[@mohammadhosseintalachi9057]

I've often come across Brian Chesky in business school, delving into the Airbnb crisis case during Covid-19 from HBR. Following this interview, I can genuinely affirm that he stands out as one of the most inspiring role models in my life.

[@hans-joergwahmkow2621]

This has been nothing less than truly inspirational from start to finish. Thank you Brian for sharing so openly and honest with all of us!

[@fluentinoverthinking]

37:50 ‘It’s better to have 100 people love you than a million people sort of like you’ This happened to me once. I love horseback riding and I found the perfect stable where horses were treated in a very loving way. I told everyone about the stable and all of my friends (even those who were not into horses) ended up visiting the stable. Now I am not a regular client but more of a member of the private club lol.

[@junaggabao8459]

If I could be half as good of a leader as Brian is, I'd count myself as truly successful. The calls he made to other CEOs to hire his laid off staff hit me deeply. Thank you Steven for this interview. It's GOLD.

[@jack14kd]

He prob had the money to keep payin his staff instead of laying them off

[@EliteEquities]

One of the best conversations I've heard in a very long time. Brian's philosophy is inspiring. 💌

[@jjjohnston545]

Such a great interview. He is an amazing CEO. His compassion and transparency shown ❤

[@michellecardenas6072]

Brian is an incredible human being with a heart of gold. No, I don't know him personally, but my heart resonates so deeply with who he just showed us he is. He has just convinced me into making my rental an air-bnb. I feel it would be an honor to be a part of such a beautiful family he wants to create through community. Coming from someone who has also struggled with the feeling of loneliness...he has brightened my star🌟 and warmed my heart ❤ filling my soul with gratitude for having him share his journey with us. Thank you Brian.

[@AZ2PM]

This man is a huge reason why the cost of housing is near unaffordable in major cities around the world. The host only has soft ball questions with no journalistic rigor so it's no wonder he's made to look like someone with a 'heart of gold' When in truth, airbnb is part of what's been labelled 'regulatory entrepreneurship' - basically breaking the law with your innovation and then blaming the government. Uber did it, airbnb did it. Fortunately now, governments are finally clarifying their position and enforcing the laws, resulting in airbnb being banned. Finally communities gutted by short term leases they tear at the very fabric of these communities and push poorer families out, have a chance.

[@beastsaver6514]

@@AZ2PM Thank you for responding to that shocking comment. It's unbelievable how oblivious people are as this crisis continues to destroy lives. Air BnB is a terrible destroyer of civilization. This man reaped what he sowed.

[@cretenagneseverlaet4170]

Listening to the episode and already want to thank you both for this incredible interview ! A man who understands the bigger picture. A visionary and humble entrepreneur. Knows purpose and vulnerability. Loving this 🙌

[@garethshepperson523]

Unbelievably complex yet simple at the same time! Love Brian's insights. This is an amazing Podcast. Awesome, well done Steve.

[@abr369]

Brian is so passionate. I think 'your behaviours' are the 100% internalised responses to the values - the visions - that form the basis of unified creation.

[@thenicolewhite]

This episode is ONE OF THE BEST I’ve listened too and I say that about almost all of them lol but this one hits SOO deeply! Steven, your podcast has also grown because of your heart, why you ask what you ask and how you show up. I’ve been listening to you since before the pandemic started and it is a common thread in everything you do. It’s who and why you are.

[@leticiasouza1118]

This!!!!

[@tryunetech]

As I listen to Brian's description of his childhood I see my 9 year old with respect to his creativeness and impulsiveness. I embrace that differentness in him and I always promote his limitlessness imagination, for this reason we decided early in his life that there was no school available to nurture that greatness so we made the decision to create a school for him right at home. We purposely give him access to stories such as this and discuss the pros and cons as well as possibilities. Life balance and friendships are crucial to a great life because no one can go it alone in life and time is an illusion. In this journey we are learning just as much as he is. Thank you for this experience.

[@AnitaSLane]

Incredible interview. Thank you so much for sharing your journey. I have been a super host with Airbnb 3.5 years and have had lovely experiences and opportunities to meet people from around the world. Grateful for your vision!

[@petesimmonds]

I have followed the Diary of CEO since it started and this is my favourite show. I think what tipped it for me was the discussion around culture. Culture seems so hard to define and actually make in any form concrete and I think that Brian did a great job to explain it in a way that you can understand it. I left with a huge amount of respect for Brian and Airbnb. Awesome!

[@getfinfab]

A brilliant and profound interview As someone who teaches culture and values and following your heart to a diverse audience of post graduate students This was meaningful and reinforced what I do Thank You

[@jcjc3914]

This is one company single-handedly pulled more people out of poverty and into a decent life than any other company to date. Renters paid their rent comfortably. Cleaners, handymen, and day laborers went from 12-15 an hour to $30-50 -people who never could have owned a property could buy for the first time. People that we’re losing their properties saved them. Americans who could never afford to travel finally could Small businesses flourished with more tourism Stores that sold home goods tripled in sales and could hire more employees - The chain reaction from this one man has been exceptional for society. The few things that killed this social progress is large Hotels and the government running false information and negative campaigns. The Greedy rented properties they didn’t own and shifted the core business model. In 2018/19, they sent most, if not all, of customer service out of the country. Customer services went from a 10- to a 2-star. Airbnb fees killed the overall benefit to the public.

[@K9Mike]

You are smoking crack. This company is single handedly responsible for the rental market disappearing.

[@007nadineL]

U forgot airbnb rentals soacled up thr available housing for locals BIG DISASTER FOR THE 99%

[@carolin9876]

What about the people who were priced out of buying homes?

[@jcjc3914]

That is complete propaganda. Fact time: Houses were always out of most people's affordability. Multi-unit buildings are primarily in rent-control zoned areas. -On November 1, 2019, short-term rental was made illegal in all rent control areas. - 78% of Los Angeles's county or more is under rent control -Evictions were not possible from March 2020 - 2023 -There has been a rent increase freeze since March 2020 and still is ongoing. -Unless a tenant completely fails to pay rent for over two months & over $1700 there is almost no way to remove a tenant. If possible it takes over 6 months -Once the law changed Airbnb app immediately blocked any address that fell inside rent control areas. -As a result, 80% of Airbnb stock in Los Angeles (less than 1/2% of the actual housing market) returned to the market, and the only legal Airbnb units are New buildings never going to be an " affordable rent market". Since 2019, housing costs, homelessness, and rents have gone up. Inflation continued to push the cost of housing up rapidly No new affordable units returned to the market. Everyday folk in service jobs and people Just "getting by" lost the opportunity Additionally, the City of LA lost over 100 million plus $ in tax revenue that could have been used to build affordable housing! Unfortunately the lawless city council & millions $$ of lawmakers allegedly took Back-door deals with hotels. Please don't believe me, take a minute and think about it. How is LA's housing market after 3 years? The only thing the government did was hand back the power to Billion $$$$ hotel chains to monopolize and raise prices. @@carolin9876

[@jcjc3914]

It's been outlawed for 3 years; how are the rents?? lol complete propaganda! It consumed literally less than 1/2 % of the housing market, and immediately after the city council made a deal with big hotel chains and changed the laws the app blocked short-term rentals in over 78% of the market and shifted to destination travel outside most cities and Mid term rentals for business travel 6 months to a year stay. Since the laws outlawed 80 % of Airbnb's short-term rentals, Rents are up, homeless is up, and housing prices are up. Learn to think critically it will help you decern when you have been lied to by politicians. Housing will keep rising no matter what happens because inflation is over 15%, making everything cost more. FACTS@@007nadineL

[@irmgardkuchernig1156]

That was touching. I love the detailed answers, thoughtful and sometimes thought provoking conversation. The difference in humans is in consciousness and not in what we need. I really wish good meaningful connections with likeminded, genuine people to everyone, especially for the 'disruptors' and who are able to think newly and act on their values and truth in what they believe.

[@ThatDiimple]

One of the deepest conversations I’ve heard in a while. Love this..

[@meetarlesa]

All things come down at some point. Life destroys greed to return to balance.

[@AMYV3]

👏👏👏👏 Awwwww destroying the housing market. Now we r to cry for him. Burnnnnn. I’m great. But so many are not. Burnnnnn

[@gremics-gallery]

You're not familar with the Australian Property Market.

[@user-yu8cg7lz2h]

greeedynesss is an unnatural activity certainly retributal

[@naive-lawtalks]

Who else loves the first question. "Your earliest context" That question made this podcast tbh

[@alisonbailey7518]

The backstory is the most valuable, we all go there & start to breakdown how we got to where we are

[@mariakontaxis2251]

The most #beautiful #interview I have ever listened to and seen . It deeply #reasonates with me . Thank God I FOUND THIS INTERVIEW .

[@WDiaK25]

What an incredible episode! Thank you so much Brian & Steven 🙏🏻♥️🙌🏻

[@Justinsoileau_]

What a great episode!Thank you DOAC..Do you know that

[@Justinsoileau_]

Lot of people are rushing into cryptocurrency without the proper knowledge of how it works and that’s very wrong

[@Mona-vf4sg]

I just figured out yesterday that most rich crypto holders invest with professional crypto traders to learn new strategies and earn huge amount of money. How true is this?

[@MemphisWilliams-se7rq]

You need someone with the right strategies and expertise to do the work for you, I recommend Ms Julia Marie Cohenbrach expertise.

[@Henry-fq3mf]

I've read articles of highly profiled investors from different countries who mentioned the services of Ms Julia Marie Cohenbrach. She seems to work with investor around the world.

[@OHANA-Beach-Suites-CDO]

My old boss in Seattle is John SOILEAU from Louisiana!

[@paulaespinoza4340]

As someone who is just starting out her business and is looking to scale it up in the future, it is so refreshing and reassuring to see someone whose company has scaled to such a high level, trying to maintain that humanity, sincerity, and purpose at every level. Definitely a role model to be inspired by.

[@user-gn7uu5xp7r]

One of the deepest and meaningful conversations I heard from a CEO. Thanks Brian for sharing your experience.

[@user-nb6mz3ty9i]

Wow, blown away with Brian’s integrity and empathy as a CEO, truly inspiring! What a fabulous ambassador for AirBNB. This interview is top of my favourites, thank you! Would love to have Brian as a mentor in my own career.

[@SaraKeno]

I can feel his emotions each time he speaks. How authentic! These CEOs are humans too and it is more than money and quota. I absolutely enjoyed listening to this interview! ❤

[@mariacoronel2547]

They sure are!

[@ayushichaswal8922]

Watch Brian Chesky's interview with Jay Shetty. That's a really good one too. He's so authentic and vulnerable in these interviews and I love that about him.

[@luscher5093]

Wow, that was such a skilful language catch to bring him back to his use of the word, “escape” in the early part of the interview. It really took him to a far more deeper introspective space by bringing attention to it. Respect for your evolving interviewing skills my good man! 💪

[@MsPies13]

One of the best business podcasts is not The best business episode I ever listened to! Thank you, Brian Chesky, for sharing with us how you see the world and allowing yourself to lead with Love.

[@ItsNatalieMedina]

Loved this. A beautiful remainder to stay connected with the people that matters.

[@shanahi8088]

Airbnb has been the most destructive/ #1 reason for displacing residents in Maui. Work force leaving the island due to the imbalance it caused. The illegal vacay rentals did less harm than airbnb. I.e. 1 condo 60 unit complex went from 100% residential only to 98% tourism. Causing such a residential housing crisis that the pricing on ones left for rez have been skyrocketing by 3-4×'s the rate. Greed is the reason it has been so successful.

[@ai1een876]

I’ve seen this same complaint about Air B&B in all different cities. It’s done more harm than good.

[@daRich_X]

He said instead of connecting with people over social media go meet in person, and yet, when you do meet in person people seem to be on their phones most of the time and struggle to lift their attention from the screen.

[@alisonbailey7518]

We need to make the phone off bounds in those moments

[@raynellwilliams706]

This guy was just what I needed to hear. I appreciate his openness and genuine love for me. I hope that he finds true happiness in life. I’ll definitely continue to follow him because he’s now my new virtual mentor. Saving this to review

[@rafdam]

19:55 This is so so profound. Let this sink in. We are all guilty of superficial relationships because we are so busy chasing our goals. One to remember for me.

[@leesalandry7260]

I am blown away, inspired, touched, impacted and changed by this interview. Thank you Steven for the below the surface & thought provoking questions AND giving Brian the space to respond #BrianofAirbnbRocks #thediaryofaceoRules :)

[@Domingone]

Favorite interview of yours !! I mean the fact that Brian Chesky put so much emphasis on how LOVE is important, is admirable. Thank God he did and does, so some leaders, managers, CEO's and so on can no longer spread the idea that being a loving person at work is out of style, that it prevents people from amouting to anything when it really doesn't. Unloving leaders actually create horrible work places where Humanity is basically cancelled for the benefit of success (pun intended) when both can not only go together, but are to go hand in hand to build companies that will be remembered by their employees themself but also by employees' families and friends etc etc

[@monicanguyen1315]

Thank you, for sharing your journey! We need more leaders and business owner that are compassionate and integrity like you! I recently use Airbnb for families reunion for the first time. Listening to your journey, it made me more confident using Airbnb. Thank you!

[@mikebroadhead8539]

Possibly the greatest interview I never knew about. Thankyou Brian for giving a creative hope they can really achieve in business. 👏🏻

[@Taurotor19]

I have heard almost all your episodes and this one has been, for me, the best one yet. Brian has a way of telling stories that is incredible. You can feel he is a good person, and it makes the conversation really engaging. Thank you.

[@sunnytude]

I’m so grateful for this interview and completely resonate with being busy and consequences of note staying connected with the people who matter. I’m learning this lesson and still struggling to not make excuses for “not having time”. I absolutely have lived by the thinking that I can pick up on this or that, on life later! I’m imagining If I had a set time left, what would be my priorities? I needed to hear this. Thank both of you for being so open in this interview.

[@alistarwilliams911]

"Not everything that can be counted counts. And not everything that counts can be counted". Wow, what a great interview!! Brian is an open book, so refreshing for one so successful.

[@Yungmansgift215]

Again thank you Steven for you and your team's great selection of interviewee s whose subject scale far beyond Subject or given title! Thanks for your book too!

[@saramarques7986]

I never created something this big and never was rich. I tried escape unemployment by starting my business but these words.. I felt all his words profoundly. Whatever is the project you decide to go to and you commit to, I think it's the most likely to happen to you at some point. Loved this interview.

[@top10top5gpt]

What a human! It would be so nice to have a friend like him❤

[@codingiscreativity]

I was thinking the same. Maybe we can all become friends.

[@mariacoronel2547]

Thank you very much for this Podcast. This man is so candid, full of emotions...amazing, in fact. You’re such a graceful host and treat people with so much respect and tact. Regards from Nicaragua 🇳🇮! ❤

[@Monas99]

this was by far for me the best podcast I ever listened to! It made me tear up a few times and reminded me to build anything in my life with love- to lead with love. So inspiring- thank you Steven and Brian for such a heartfelt episode. If our world would have more CEOs like Brian, we all would be so much happier.