BEST Washing Machines for 2024 MIELE vs INDESIT | Premium vs Budget | Shop Smart Save Money S1 E11

Jon is back in a brand new series...Shop Smart Save Money! In his premium vs budget challenge this week Jon's testing domestic automatic washing machines at Cando Laundry and Linen in South Wales with Founder Dan Shepard. Does the premium option offer an overall better wash and cause less energy than the budget option? We find out as he puts the cheaper Indesit BWE91496X machine up against the premium option Miele WED164.
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[@TheGadgetShow]

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[@UnCoolDad]

You are skipping the most important parts- longevity, cost of repair, and spares availability.

[@jimmi213]

I work for a care company we have alot of washing machines , budget and melie and the budget machines are always dieing ,if a melie dose go wrong they are covered by the warranty where as the budget brands dont

[@UnCoolDad]

@@jimmi213 Miele warranty is only 2 years. It used to be more - but it no longer is. Also Miele don't sell spares, so you will not get an independent repair - you are locked in to Miele's approved (expensive) repair network. Miele aren't what they used to be - there are other options even if you don't want to go "budget".

[@BOSCHCLASSIXX1200]

@@UnCoolDadCan't forget how expensive spare parts are for Miele, for Indesit it's dead cheap. I rebuilt a Hotpoint I got for £20, needed a new control module and motor, only £80 that costed for both parts combined

[@DarrenWhittington]

@@UnCoolDadI’ve bought spares from Miele, so this is not true

[@jn7812]

Nearly three Budgets for the price of a Miele - no brainier.

[@slipthegreyhound]

We had a Miele 26yrs until it finally broke down. The engineer said it had done 20,000 hrs of washing and was passed its expected life, so we bought another. In the early 2000's we had a beauty business where all the towels etc were washed by this machine 6 days a week for a year, hence the high usage. Just for reference my daughter has had 3 cheap ones in just over 12yrs.

[@Matt_Marchant_fixitworkshop]

Any chance that The Gadget Show can open up both machines to investigate the design, build quality, component quality and repairability in a later edition? It would be interesting to see how they compare.

[@foobarables]

That would be interesting. However, it is a lot of work to determine the life time of electronic components without going into a lot of details. You will also need complete schematics of the electronics in order to find where money has been saved and data sheets for all components must be studied with care. After all this has been done real measurements must be taken to verify component operating conditions. And then there are the unknowns. Film capacitors might fail faster if exposed to frequent transients. The number transients on your mains wiring depend on where the appliance has been installed. (in a kitchen you will see more transients on the mains wiring than in a living room) Or electronic components might not perform as stated in the data sheet. (Because some manufacturer has stolen chemical formulas for example but wasn't aware those are not the correct formulas. That has happened in the past.) The same procedure most be followed for the mechanical parts. That's a lot of work and most people will not be able to do this kind of work.

[@kevinjbakertribe]

@@foobarablesActually it is the mechanical design quality that is the key factor here. I suspect the Miele electronics have more margin etc. but I doubt that many Indesit units will terminally fail due to busted electronics. The most notable areas the Miele will excel is 1) Stainless steel bolted together drum assembly, Vs ultrasonically welded plastic - when the Indesit drum bearings fail that will be terminal as you can't split the drum assembly and 2) the suspension system - the Indesit will rely on huge lumps of concrete to stop the machine from shaking. From my experience if you have a big family & lots of washing get the Miele, if you live alone get the Indesit! And shame on you Gadget Show for not opening them up!

[@Matt_Marchant_fixitworkshop]

@@foobarables You're right of course and I agree that it would necessitate much more effort to do this, but something deeper is still required since the price difference is so stark. Maybe there's a compromise somewhere? Maybe I said all this originally as I'd just watched an old edition of BBC Tomorrow's World from the 80's (detailed and educative). Or maybe it's that I'm a grumpy 45 year old 🙂

[@brutonstreettailor4570]

The electronics are probably equally reliable, Indesit boards are fine, very rarely fail, however like a lot of machines, they don’t have a proper on/off button, pressing the switch merely turns out the lights on the front, so if you can, on any similar modern machine, it would be good practice to switch off at the mains or remove the plug to avoid premature aging and against surges and lightning strikes etc affecting the board even when the machine is not in use. The drums are plated stainless steel afaik. Suspension is simple and reliable, the worst thing for reliability of a washer is hard water area and them going mouldy internally due to people not boiling them up regularly with cleaners to keep all the scale and mould at bay, as a £1000.00 Miele will go black inside the same as a £300.00 Indesit.

[@necknecks5798]

I have experience with both appliances from Miele and other cheaper brands. For instance, I had a Miele oven that I accepted to pay three times the amount of money requested for a less exotic one, because I expected a long lasting and highly reliable appliance. Unexpectedly, after "only" nine years of a not-so-stressed life, the power electronics of the oven passed away. In my humble opinion It is something that can happen, regardless the brand of the machine. But the price for the replacement board needed to fix was in this case very high, someway coherent with the high market price positioning of that brand. Higher then the replacement cost of a brand new oven of a less considered name. You bet what I decided to do.

[@moobaz8675]

Our last Miele washing machine was 19 years and was still going strong when we upgraded it to a new Miele washing machine when we refitted the utility room. The old washing machine was run twice a day everyday (sports kit) so got more than standard use in those 19years. Our vacuum cleaner is a 23 year old Miele Cat and Dog that is still going strong despite some serious abuse during various builds and remodelling of the house. They might be expensive to buy but they last and just work.

[@mrglwatson]

We bought our Miele washing machine over 20 years ago, after getting fed up with budget washing machines only lasting 2 years.

[@PatrickBijvoet]

hear hear

[@trentons7]

A new budget machine will use less electricity and water than you 20 yr old Miele.

[@mrglwatson]

@@trentons7 you might be correct , I would have to compare specifications

[@simpsonauto850]

@@trentons7 My Miele is 25 years old and I’ve been doing energy meter readings recently and the kWh readings aren’t that high. Although only 5kg which is similar size to the current 7kg in volume. The standard cottons 40 measured a maximum of 0.7 kWh out of the few readings I’ve done and I have water plus on so more water is used in main wash. Water consumption is actually pretty good however I set it to use more for better rinsing results.

[@johndoe-vc1we]

What exactly happened to those budget machines that required replacing? 2 years is very short unless you were doing 2 washes a day as opposed to 3-4 a week

[@howardskeivys4184]

All a washing machine actually does, is fills with water, mixes it with detergent, heats that soapy water and then swills the laundry around in that heated soapy water for a given time. So it’s logical to conclude that the cleaning ability of a machine will be similar, regardless of price. The benefits of a premium machine are reliability, longevity and most important to me, as I have an open plan living space, is noise level. My old Hoover used to dance round the kitchen when it reached 1600 spin speed, and sound like a clapped out jet plane leaving the runway. My new, premium machine is virtually silent when it reaches its maximum spin speed of 1800rpm. A bit like the difference between cruising down the motorway at 70mph in a 1000cc Fiat. Then cruising along the motorway at 70mph in a 3.5l Mercedes. They both do the sane job, but the benefits of the premium car, are in my opinion, well worth the higher initial outlay!

[@hermanmunster3358]

Hoover used to produce decent machines before they were bought out by the Chinese. We had a Hoover Ecologic 1300 from about 1992-93, and it lasted nearly 18 years, with only a new heating element and door seal needed in all that time. They were a premium brand back in the day, better than Hotpoint at the time, and British made in Merthyr Tydfil. Now, they might as well be made by Casdon, as they look and feel like a kids toy. I rate Beko machines MORE highly than modern Hoover machines. I use a Beko machine now, five years on, and it's still going strong, with only the drain pump needing replacement, and I did that myself, as it was an easy, cheap fix. The pump cost me less than £20.

[@MrMaximino92]

@@hermanmunster3358 that’s exactly the same case with Candy, the Italian brand that bought Hoover. The family owning Candy sold the whole company to the Chinese Haier, and the quality went downhill since. Indesit was Italian too, now it’s a Whirlpool brand.

[@mikewa2]

I’ve had a very similar indesit for 8 years now. No problems, no repairs, has been heavily used. These are great machines for the money

[@Kyle-hz7qx]

The Miele they tested WED164 is a Poland made machine with a Glaron K outer drum. Miele now have a cheaper range of machines made in Poland. Only the machines £999 and over are made in Germany, these have cast iron weights and stainless steel outer drums. I don’t know if there is a difference in quality, there shouldn’t be if the Glaron K plastic drums are splittable for the bearings to be replaced, rather than a sealed drum. My Miele washer is 17 years old, “A proper Miele” made in 2006, it has a heavy stainless steel Metal door with an electric push door button opening and perspexed control panel to stop the text being wiped off which is absent on the new machines. A lot of manufacturers have cheapened the quality of their machines in order to compete with price by cost cutting. But when you cut manufacturing costs, you cut quality and reliability.

[@Robert_Matysiak]

"The Miele they tested WED164 is a Poland made machine with a Glaron K outer drum." You are wrong. 020, 023, 025, 030 and 035 are made with Glaron K.

[@PADR]

Skipped the fact that the Miele will probably go for years. Ours is over 17 years old, never broken down and runs silently. Built like a tank. It’s also software upgradable. You get what you pay for.

[@tubaman66]

The new Miele machines only come with a 2 year warranty instead of the 5 or 10 years that they used to give them. I think that says a lot about how confident they are in their longevity nowadays. The other issue with Miele is that if they do break you can only use their engineers and parts and the prices are extortionate.

[@presterjohn71]

I would have agreed with you at one time but technology is moving so fast that every five years ago a new thing becomes standard. Add to that build quality in all things seems to be dropping. My kitchen is 100% Bosch and all 6 years old. I have had to have the Fridge, Dishwasher and Washing machine all fixed once in that time. The removable fridge shelves have disintegrated in the fridge too and have had to be glued back together. I do have a Miele vacuum cleaner which has been going strong for years but all in all, I think I will in future just opt for the best budget options when it comes to replacements.

[@tonysheerness2427]

When washing machines were catching fire all models were affected. They all use the same components. Plus you can buy 3 indesits for one Miele.

[@mattsan70]

I have an Indesit bought back in 2003 Not a single problem with it ever

[@andrewbogg5004]

The drum cracked on my Meile after 2 years and the warranty ran out, the cost of the repair was near enough the price of a new budget machine

[@venturout]

We've used Miele for decades - we have also used budget machines in the past. It's worth every penny investing in a premium machine, they just don't break down and have outstanding wash capability.

[@robertrjm8115]

But does it last 3 times as long? If you have only used Miele, how do you know that the Indesit would not last the same amount of time. I have a 12 year old indesit which is running about 2-3 times a week and only needed one new seal at the pump drain plug and that was only because of some rough handling when cleaning the sieve.

[@Martindyna]

@@robertrjm8115 Sounds like you have been incredibly lucky. Indesit has been a Which? `Don't buy' manufacturer as has Hotpoint UK when Indesit owned them. Not sure of their current status with Which?

[@motosnape]

I have an Indesit washing machine, it's okay. I did have an Indesit tumble dryer. As soon as it hit two years old, it kept snapping drive belts. The forums indicate that it's a common problem, suggesting that there's a design issue somewhere. There was no effort to repair the machine as if it was still in warranty or to accept that it's a flawed machine. It was also a POS to work on. There's plenty of comments on here from people that have owned Miele for years and years. I'll be buying Miele next time.

[@Martindyna]

@@motosnape A base model Miele is probably the best value for money Miele to buy, the ones with a fibreglass / plastic outer drum. A Miele technician who had a look at my Mum’s 18 year old Miele (new shocks required) said him and his colleagues had doubts about the fibreglass / plastic drum when introduced but they have turned out to be good. If you can afford it go for a stainless steel outer drum (the Miele website makes clear what outer drum each model has). I say that because I wonder if the base models have a drive spider made of a cheaper metal than grade 316 ss as I hope the more expensive machines have. The drive spider is a wetted component that is attached to the rear of the rotating wash drum.

[@michaelatkinson7577]

Yes here, previously had £200-300 Indesits every 2-4 years, then moved to the Miele we bought 17 years ago, came with a 10 year warranty, never had to use it, had a drain hose repaired a couple of years ago (when I left a screw in a pocket..) - cost very reasonable.@@robertrjm8115

[@simonhodgetts6530]

Miele every time. I’d even buy a secondhand one if I couldn’t afford new. Vastly superior durability, longevity and build quality. I also like that they’re relatively simple machines, with little by way of silly gimmicks. Mine is currently 6 years old, and still going strong. My trusty Miele vacuum cleaner is 15 years old, and apart from needing a couple of minor components replacing due to wear, has outlasted 2 Dysons and a completely useless Panasonic cleaner.

[@ricco123tube]

I used to sell Miele washing machines and customers always said the same thing. Ours is 15 years old, looks brand new and now my daughter has it, so please sell me a new one. Indesit customers were not always the happiest...

[@hermanmunster3358]

By cheap, and most people end up "InDeSh!t"

[@edwardbutka4750]

@@hermanmunster3358 LMFAO!

[@simonbeasley989]

I go halfway with Bosch. I am not keen on Indesit. A few years ago I trusted them with something simpler, a fridge freezer. It was frost free and kept getting warm, 12°C in the fridge. Phoned them under warranty and after immediately trying to sell me an extended warranty they told me to unplug it for 3 hours to get rid of "ice build up", and if an engineer came out to look at my (frost free) freezer and found "ice build up" I'd be charged £90 call out. I was stuck with a frost free model that I had to essentially defrost.

[@presterjohn71]

I treated myself to an entire refit of Bosch white goods when I put in my new kitchen 6 years ago. they have not been as reliable as the Beko items they have replaced.

[@davewright9312]

I've used Bosch for years ..I have had a Miele and it was superb..my current Bosch washer is so quiet that you barely know that's it's on even on spin...I also have Bosch dishwasher which is equally as good...I did try a cheap dishwasher a few years ago when the one built into my kitchen broke the cheap one was noisy and broke down after 14 months ...one of the pumps packed up and the replacement pump was £10 less than the entire machine cost to buy...scrapped that and bought a Bosch...

[@charlesbridgford254]

My Bosch washing machine 17 years old and okay with a couple of cheap repairs. Bosch dishwashers are a different story. They are horribly designed inside and they only last about 6-7 years before developing undiagnosible earth faults in my experience. I've swapped to a Miele dishwasher. The Miele cleans much better.

[@thrax66]

Which one will last longer and is better value longer term? I was expecting a teardown showing how the machines compare for quality of parts, longevity and repairability.

[@johndoe-vc1we]

The Miele will. Twice as long but the cost is three times more.

[@ardcollectsphones]

mieles last way longer, they are built like tanks modern indesits are fairly weak and break after around 5 years

[@NRM-sl1nx]

@@ardcollectsphones Make that just over one! I had an indesit for 13 months when the bearings went, 1 month out of warranty. Never buy indesit!

[@ardcollectsphones]

@@NRM-sl1nx never buy samsung too, i own a samsung and it sounds like a tractor, imo the only good cheap washers are bekos

[@jeffp5162]

Knowing nothing about washing machines I bought a Miele about 20 years ago, it’s so simple to use and is still perfect (let’s hope I am not tempting fate) My partner in that time has had 4 washing machines which are stupidly over complicated. Furthermore when she has a particular piece of laundry she asks me to wash it as she states that the Miele washes much better. I have to take her word on that. Also my neighbour and close friend has had five, yes five washing machines in the same period. All were ‘trendy’ types. He’s just bought a Miele and is now hooked. Yep, you definitely get what you pay for.

[@robertleem5643]

I've got a Siemens washing machine, have had it over 6 years and touch wood still working strong I have got a Miele dish washer and a year after having it it needed a new circuit board but still going strong after 5 years I think it's fair to say that nowadays, no product is made to last, we just live in a throwaway society

[@ardcollectsphones]

my miele dishwasher has been working perfectly fine for 15 years

[@ethelryan257]

I was fortunate enough to spend large amounts of time with my Italian and German grandparents as a child and teen and then as a student. My German grandmother's Miele was there from before I was born and ran through my university years. My Italian grandmother's Miele arrived with me (diapers!) and also ran over 20 years. Neither machine ever needed service. I'm not knocking INDESIT, but it would be good to do a 500 load test on each machine and then see where they are at.

[@johndoe-vc1we]

Won't be a problem. The duty cycle of the Indesit is in the region of 2000 plus washes and the mieetwice as many. Course if you overload the Indesit it's bearings will give out sooner and a repair will be half the cost. So the Indesit will get replaced sooner in this scenario

[@sensemaya1]

Purchased my Miele in 2007. Never gone wrong, never let me down. When it packs in I'm going to get it repaired..I hope.

[@gjefferies]

No offence to the Gadget Show, but this is the problem with 'TV' on KZbin, it is superficial. Everyone wants to know about the longevity of these appliances. A proper KZbin version of this "test" would have been done by a washing machine repair professional.

[@michaeltb1358]

Many people say their Miele lasted 20 years. Doesn't mean a new Miele will last as long. I have had 3 Bosch washer-dryers and apparent construction quality has steadily dropped. The first was seriously solid but my local water kept destroying the heating elements. Second had a relatively slow spin so drying cost more. Current (made in China) has had a single fault which was easy to fix after 10 years. Note that I sold the earlier machines still in working order after about 15 years.

[@speedshifter]

true, but then I ask - if Miele quality drops, how does it go with Indesit? Im really looking here for balance... not yet convinced that 3times cheaper is good option...

[@SuperWasherKid2002]

You also missed about comparing reliability, longevity and build quality. Not a very fair test.

[@bobclarke9265]

Had a Miele for 15 years still going strong, One service repair for the front rubber which was my fault left screw driver in my pocket.

[@carlwallis5141]

I agree my neighbour has had beko zanussi and a Hotpoint in the 13 years I’ve had my 1 Miele and my machine is on twice every day 4 kids 2 adults when you calculate the costs of the 3 machines it’s almost the price if not over the price of a budget range Miele

[@whichwasher2007]

Ive found that any washing machine will remove stains on comparable cycles. But oddly rinseing performance, fabric softner distribution and spin performance dose differ greatly on comparable cycles (other than Eco 40-60). Indesits can last 15 years without issues. But will most likly be gone before 10 year mark. Parts and part availability is cheap and ive not known parts to be unavailable even on models that are 20 years old. Miele will supply parts for 20 years for every model. But part prices are expensive and the majority can only come from miele themselves.

[@BOSCHCLASSIXX1200]

Good test! Coming from an appliance expert, todays machines are basically the same in terms of performance on getting rid of stains, rinsing, spinning etc. just every brand doing it in their own unique ways. At the end of the day it's all about choice and trust, what brand has proven to be reliable to you and how much money you're willing to spend on it. Personally I'd choose the budget Indesit, if it gets rid of around the same amount of stains the Miele did and for it to be 6x cheaper I'd say it's more worth it. But some customers worry about the reliability of how long the machine will last with them. At the end of the day everyone uses their washing machines differently, some just chucking it on a quick wash or regularly doing long hot washes etc. And that's what's worrying about our machines today, they're not built like they're used to be, some don't last long, usually averaging 2 to 5 years if lucky, even Miele can fail in that time span! If this video proves that both the premium and budget machine performs almost identically then it just concludes that it doesn't matter what you buy, it's about what you trust 🤷

[@ApplianceGuy]

Ate

[@aperson7631]

good point buddy, i thought the miele was x3 more expensive tho?

[@BOSCHCLASSIXX1200]

@@aperson7631 oh well, same thing. miele still is way more expensive than indesit so 😂

[@djdrunkenmonkey2]

my hotpoint 9538 may make a noise, but its still washing away & is 30years old

[@brutonstreettailor4570]

I knew someone had a Miele and the bearing went out just before it was ten years old, it wasn’t on any other insurance and to their credit Miele gave the customer a brand new appliance as the parts were not available.

[@markshinnawi7477]

watch when u first come on tv in the uk. So happy to c u guys still moving with the times. Great show.

[@bigmac1598]

My first indesit, with one set of motor brushes changed lasted 23 years. The latest one with no required servicing has lasted so far 10 years

[@EquestrianladYorks]

My previous Miele lasted 32 years and was used for multiple washes on a daily basis. It didn’t need an engineer visit in all that time. I doubt any other make of machine would last that long and this video comparison has not taken into account build quality

[@ashc9437]

I’ve had my AEG 21 years without any failures, I think that’s the true test !

[@stuartday1876]

Our Miele has been faultless for the past 5 years, although when I was younger I had an Indesit that lasted 12 years. Miele machines feel very well made, and is a good bit heavier too. Was really the 10 year warranty that attracted me to Miele.

[@LoftechUK]

I’m in love with this show. Welcome back to all the team

[@chrissayers7076]

I rarely fixed a miele, Indesit made me tons of money, and they started to require repair at quite a young age, now I haven't been in the industry for over 18 year's so reliability might well have improved.

[@theirisheditor]

I wish they repeated that last stain test with a quick wash as just about everyone I know of does all their washing on the quick wash setting due to 3+ hour length of the main wash cycles on modern washing machines.

[@brutonstreettailor4570]

And this is why a lot of them take their children to the doctors suffering from eczema and other skin conditions, you normally have to reduce the load size on fast washes but hardly anyone does, they don’t make the connection that what they are doing is causing the skin problems and this isn’t on the doctors radar either, in fact it gets worse because the greasy creams the doctors prescribe, get on the clothes that again washed on lower temp washes, so they are still in the fabric when they come out the washer, this say then gets put in a tumble dryer which the heat of “melts” the cream and deposits it inside the dryer, which often destroys the adhesive and seals used within the dryers , this info needs to be taken on board by the public, who mostly are totally oblivious to what they are inadvertently doing.

[@johndoe-vc1we]

Paired with cheap detergent you wonder why the machine won't get past 5 years 🙄

[@davidemery2270]

Wrong conclusion, completely missed the point, Indesit is a budget brand, budget price, and therefore budget material and build quality. I guarantee you will buy a new indesit every 3 years, the Miele will last 20, with little or non need for an engineer visit, that’s what you pay for in a Miele

[@DrTimorous]

Both Indesit and Whirlpool are fine. The Indesit washing machine has been working for 8 years, with one small break and 5$ repair, the Whirlpool one is going strong for 5 years. My folks got a Bosch washing machine running for 10 years. But who wants to use them for so long. I would rather have a new one every 3-5 years.

[@MrGrumpygit488]

Worst thing about Indesit machines are cheap bearings, had the bearings fail on an Indesit that wasn't even 12 months old!

[@stevenrichardson7882]

What was the warranty for each machine? Thats what I look for first.

[@JaiJai-vb5vy]

I still have my WKR771 WPS and it's still going amazing and the matching tumble dryer also I have a W5962 brought in 2006 and it still runs smoothly with all original parts

[@tschuuuls486]

FYI a modern heat pump drier would consume 1/3-1/5 of the power :) Keep the washer, those older Mieles are tough, repairable and decently efficient.

[@Horizon301.]

We have 20 year old Miele machines with no issues but personally I’m not sure whether I would trust the new stuff to be reliable, especially as parts will be extortionate. They have gotten more complex over the years and cost cutting has embraced the entir industry

[@mikethespike7579]

Miele doesn't do cost cutting. All the parts are made in Germany. And they use the exact same mechanical parts, drums, pulleys, shock absorbers and motors as in their industrial models. Also, the complexity has been reduced by using electronics and computerised programming instead of the old fashioned electromechanical programme wheel. We had a Miele service technician in a few months back to check our Miele when it was having difficulty filling with water. He didn't even need to open the machine. He just connected it to his laptop, read the values and set the programming to allow more time to fill the drum with water. It took 5 minutes.

[@Horizon301.]

@@mikethespike7579 take a look at the reviews and comments of recent machines. You shouldn’t need a repair technician to do anything as there should not be an issue to begin with. Ours are 20 years old with 0 problems

[@UnCoolDad]

@@mikethespike7579 Miele most certainly do cost cutting. Newer machines have sealed tubs which makes it uneconomical to replace the bearings - a common fault. This is why the guarantee is only 2 years now. My Bosch is over 20 years old and still going strong. I doubt any new machine will actually last that long any more - not even Miele.

[@mikethespike7579]

@@UnCoolDad Miele has never given more than 2 years warranty. Anything longer than that has comes from the dealer. I don't know what you mean with "sealed tubs", but I do know that a quality German manufactured bearing, especially in a washing machine, will last as good as forever. I know this because I used to work in a German bearing factory that supplied bearings to Miele. The specs were that the bearings have a life expectancy of at least 200 000 hours. That equates to about 280 years if you wash laundry once a day. I was told that drum bearing failures in Miele machines are as good ad unheard of.

[@UnCoolDad]

@@mikethespike7579 incorrect. They used to give 5 years, and 10 years on promotional sales. Bearings themselves don't spontaneously fail, but when there is a slight water leak, they fail much quicker. It does happen.

[@tomfindlay853]

After many years experience of performance and price on all kitchen miele appliances, gas hobs , ovens , hoods ,combination ovens , dishwashers , washing machines etc their life and performance are fab plus my 18yr old washing machine needed and engineer and their fixed price repair or no fee was fab..

[@Homoet1987]

I have a Miele W5825 with almost 12.000 hours and a W3821 with 6700 hours. Both still working fine!

[@wajopek2679]

Take the lid off and compare what is inside then you will appreciate the longevity of a Miele. Our is 25yrs old goes daily and lived in the back of a garage in Yorkshire. All I’ve done is replaced the brushes + door seal (OEM) and 3 shock absorbers (e-bay) and it’s as quiet as the day it arrived. Today, to get a SS outer drum on a Miele you need to buy the 9kg version as the 8kgs now have plastic outer drums.

[@davidklyne5134]

I suppose in a snapshot its difficult to prove anything? Realistically, someone able to afford a Miele is unlikely to look at the Indesit and if you struggle to pay for an Indesit a Miele will be way out of your league of affordability. It would make more sense to pit the Indesit against a Bosch which is another German premium brand. From my experience in the Electrical Appliance trade Miele are lovely machines but somewhat over engineered. A favourite demonstration trick was to get a 10p coin and try a scratch the enamel surface of the Miele which was almost impossible to damage! You wouldn't try that with a cheaper machine. Over the years we have owned one Miele and a couple of Bosch washing machines. Unless money is of no consequence probably the Bosch represents the best value. Our current Bosch is 13 years old and still going strong, unless this comment puts a curse on it!

[@RaySWLui]

I think we need to consider their spin speed efficiency as well as their treatment to delicate clothes. Seeing from the video the design of the inner drum of the Miele one, believe there should be less damages to the fabrics by the drum; you know sometimes getting snags and pills. Plus spinning is really important, most budget washing machines, clothes are really wet despite the strongest and noisiest spin. Agreed with some of the comments above, most washing machines these days can wash clothes just fine, after all the same physics and quite dependent on whether you pretreated your clothes.

[@brutonstreettailor4570]

I cant speak for the indesit, but there is a standard for spin efficiency, most of the water initially comes off of the clothes at relatively slow spin speed, this is why the indesit ramps up, and slows down and then back up reaching ever faster speeds, however a caveat to this is machines have to meet certain standards for fabric damage, that is why you will find say 4 x40 degree washes on the Indesit, not all programmes are “allowed” to reach the full rated speed that the appliance can actually do, the fast washes also limit the duration of the last spin compared with that of the spin only function, that is why ( delicate garments permitting) it can often be a good idea to re-spin clothes on the spin only programme after it has completed, tests have shown that on a 1600 spin rated appliance you could ( when electric prices were lower than they are today) actually get the drying of those clothes for free, when compared with a 1000 rpm rated machine.

[@merlin5476]

I've got a Zanussi thats around 20 yrs old & used around once a week, its still perfect. I have visited people that have had all Bosch equipment & quite often has gone wrong within 12 months. I prefer a fairly basic model of any white goods as there's less to go wrong & easier & cheaper to repair. I would not buy the most expensive items But I wouldnt go for the cheapest on the market either. When i purchased my old Zanussi from the now defunct Comet store, they had a " show piece" of a 1940's washing machine on display that proudly stated " It still works" !! It did look like a bit of a monster but still done the washing. Probably NOT built to a budget, like modern garbage that plays a funky tune once finished & looks like the cockpit of a jumbo jet

[@whitneyfan7107]

Yeah, I just got a Zanussi heatpump dryer on sale for £400, down from £700. My last dryer was an AEG, which lasted 9 years. With the COL, I thought it would be cheaper in the long run to get a new dryer. The guy who installed it told me that Zanussi is made in the same factory as AEG and Electrolux (John Lewis) in the UK. most likely going to get the matching washer as the bearings are going on my AEG.

[@whitneyfan7107]

As for Bosch, the build quality and longevity are no longer there. My Nan got a washer/dryer combo 3 years ago, and after 18 months, the circuit board went, and it was only being used 4 times a week if that.

[@nmeister67]

I feel like there should have a part two of this review where they source a 10 year old machine from these two manufacturers. I'd imagine the Melie will not only have lasted longer before repairs were required, but is also more serviceable than the cheaper unit, if it even made 10 years. Perhapps a cost per year of service would been a better metric 🤔

[@stephenperry9425]

I have a Nearly 40 year old Miele washer/dryer and still going well, will the cheap Italian do the same? I think not.

[@sadiporter2966]

must be using a lot of electricity though.

[@NorthernMonkeeUK]

My Indesit washer dryer is currently 14 years old, moved to 3 houses and still running fine with no issues at any point. I order for a model 3 times the price to be "better value" it'd need to last 42 years. I don't think I've got another 42 years in me, so I'll stick with a cheap one again when this ones dies. Sure, it's noiser than premium models, but it's in the laundry room so I just close the door and you then can't hear it.

[@alexeveryman5080]

Before buying look up how much spares like bearing assemblies are and if there are videos on how to replace them. In my AEG Lavamat they have started to go at 5 years but replacement was 30GBP in parts and 2h in my time. Hope it is good for another 5 years.

[@mels8966]

Miele's bearings are about £160 for the two, the seals are probably another £70 odd quid on top, however, the bearings will just be standard bearings, available from any bearing supplier for around £10 - £15 each, give or take, for premium quality. The drum on that indesit will almost certainly be sealed, so you'd need a whole new tub and drum assembly, which means a new machine will likely be a more attractive option, unless you fancy your luck with a hacksaw, followed by a soldering iron to try to weld it back together. I got 10 years out of my current machine (Zanussi, also one of Electrolux's brands) before the shaft seal leaked, rusting the bearings which is usually how the bearings fail, also cost me about £30 in parts. Sadly Electrolux have switched to sealed drums now too, so the bearings in the latest AEG and Zanussis aren't replaceable (and also the budget priced zanussis are also not the same quality as AEG anymore).

[@alexeveryman5080]

@@mels8966 160£ that is steep for bearings, shame drums are seeled now.

[@mels8966]

Even some of the low end Miele's now have sealed plastic tubs, and I don't think they sell replacements, but I think all their current 9kg+ washing machines still have the stainless steel outer tub and serviceable bearings. With their prices for spares and repair I'd want a 10 year guarantee before I'd consider buying one, and would be avoiding the plastic tub models.

[@imrezsoltkalmar4940]

Sorry for my english. If you wash 3-5 times a week with small loads, and you have separated dry place for the washing machine, buy Indesit. If you have money, and wash more or you put the washing machine in bathroom or other high humidity area, you should buy Miele. We wash more with Indesit (no money for better), it placed in bathroom, and the machine is rusty from its 1 years old, and had to replace control panel after 2 years and replace other parts after 3 years. I bought it with extended warranty/insurance till 5 years (machine was cheaper with insurance too than a next level machine) We have to call the insurance hotline (luckily still insurance period) to send repairman again because the machine started clicky noises when it wash.

[@patthewoodboy]

I have owned both Indesit and Miele washing machines. Both indesit lasted 4 years each , before dying , the first Miele lasted 12 years , the second one is now 7 years old and still going. Total spend on Indesits was £600 , so £75 per year. Miele total cost £900 , so £48 per year .. easy winner PS I did get the second Miele from thier returns shop for £350 , it hadnt been used and had a small scratch on the door

[@BlastbeatNS]

I had myself 25 year old Miele and comparing it to the 3 year old Miele W1 is a joke. W1 already broke down. As a repair guy, I can tell you that for the last 8-10 years, Miele is not what it used to be.

[@peterdebel7379]

Still better than Samsung and LG in the long run.

[@savroi]

I am sure both washing machines wash to more or less the same standard, this video is proof of that. As many pointed out, it is more about how long it will last. I've had an Indesit from 2002 till 2008. It did it's job and I never had to repair it. When I moved to another city the apartment I rented had a Miele Washing machine so I decided to leave the old one to the new tenants which were also friends of mine. They had to change it in 2011. I'm not sure what happened to it but they told me that repairing would cost more than a new one. The Miele I received with the apartment was already nearly 20 years old (1989), at the time I though I should have kept the one I had before well... here I am January 3rd 2024 and my Miele is still running. I had to have it repaired only once, in 2018 the suspension gave up, that costed me 75 pounds. In the end I believe Miele are better machines overall: better built and sturdier than a budget one. The cost to repair it varies wildly. Where I live now there are two authorized Miele services; one downtown and the other outside the city but their price list is quite different and I mean really different. I would also like to point out that a Miele at almost nine hundred pounds is not their top of the line, so the brand might be premium and the machine good enough but the top of the line nearly doubles that price (the one I have costed almost seven hundred pounds... in 1989). Luck plays a card on how long your washing machine lasts, so does handling, frequency, the quality of water and the products you use. However there's no doubt that a budget machine needs a much bigger lucky card than a premium one. Does this justify the price difference? Only if you can afford it. When I had to buy I bought Indesit, treated it like a lady and in return she never failed. This Miele I have has no ECO program so it is a big spender, but it does the job like the first day and I am fairly sure that "it" will be there, still running, whilst I am being buried six feet under.

[@star_man]

I've had my Samsung Ecobubble for over 10 years now and it hasn't gone wrong once.

[@dougstewart1371]

I have a 22 year old Miele, they are designed to give 20 years of life making them more sustainable, when one considers emissions from manufacture. This important aspect was overlooked in the test.

[@christastic100]

Which machine will be knackered first and end up as scrap to recycle of end up in landfill is a bigger concern

[@user-pn5zv3ww3u]

I agree with longevity and cost of parts. However I have an Indesit and it has been hammered and lasted 9 years. Can't beat the 26 years. However 3x cost ie 3x9 = 27 yrs. Are they both the same!

[@AD4M88]

Interesting! I think its easy to see the marketing and think the more expensive model will perform better, be cheaper to run etc

[@ThornBeta5]

Miele doesn’t market it’s main selling point as that. It’s main point is simple to use and reliability. Miele is more timeless if you like 👍

[@MagnusPaul1976]

I was never a fan of a front loader. I have been using top loaders for about 40 years and never looked back. I never wash in lukewarm or hot water. It has always been cold water, as you get better washing results with a top range washing powder.

[@xxrs2009]

If the recent Mieles will last for at least 15-20 years I'd consider it. I've had 2 washing machines, both second hand. A 1998 Marijnen which I've had from 2005 till 2022. It was still working good, never should have sold it. Now I have a 2019 Hotpoint since I repair these machines for a living and wanted something newer.

[@mikethespike7579]

I don't think there is much difference how well either of these machines wash. The big question is rather how long they will last and how much service they need to keep them going for so long. Our last Siemens lasted 8 years and needed a new motor after its first 4 years. We let it die painlessly after its electromechanical programming went and a repair would have cost half of a new machine. After that we got a Miele which lasted 16 years of every day washing (normal with two kids) without a single problem. We've had our second Miele 4 years now and I'm pretty sure it will last as long as the first Miele.

[@johndoe-vc1we]

16 years of every day washing works out to just under 6k washes. It figures the Siemens would go in half the time. What was the price difference between the two?

[@mikethespike7579]

@@johndoe-vc1we The price difference between Miele and some other premium brand, such as Siemens, is negligible, about 150 euros or pounds. For that Miele components are all sourced from Germany, usually from Miele itself. I know for a fact that Miele manufactures its own electro-motors, tubs and electronics. And it is the only washing machine manufacturer that galvanises its housings.

[@johndoe-vc1we]

@@mikethespike7579 the Miele was better value then. Must have been a top end Siemens if the price difference was negligible. Yet you only got half the time with it. See, most people would then conclude as the video that it would be better to go with a value brand and not risk more for the Miele. If they were doing washes everyday. This kind of use is way above what the industry considers as average or 117 washes per year. Would you agree?

[@mikethespike7579]

@@johndoe-vc1we Asking price for a top of the range premium Siemens washing machine here in Germany is about 2200 euros. The cheapest Miele model goes for about 850 euros. I don't call that a negligible price difference. BTW, that cheap Miele has no safety turn-off valve in the event of a catastrophic water leak. I rather paid 150 euros more for one with this feature. 117 washes a year is about right. But already with one toddler in the family this can easily double. And if someone in the family does a lot of sport or has a dirty job, that will increase the number even more. When my 2 kids were still growing up we washed three times during the week and up to 3 times on Saturdays. Our Siemens machine lasted 7 years and had to be repaired twice during that time, once just after the warranty expired. On complaining, the Siemens service department told us we are washing to often and our laundry is too dirty! Honestly! Our next machine, a Miele, lasted 20 years and just needed the shock absorbers changing during that time, which I did myself. On my inquiry, Miele told me their machines are designed to take as many washes as I want and as filthy laundry as I can deliver. Just keep the filter clean and all will be fine. With those statistics anyone who thinks he's getting off cheaper with a value brand is fooling himself.

[@johndoe-vc1we]

@@mikethespike7579 the average is 2.5 washes per week per person. With a toddler the machine will be used every day of the week. I didn't know top end Siemens washers go for so much. That means 800 euros is a midrange in the EU and that is already a top end price in India for made in Thailand Siemens. The issue is the welded tubs with euro brands. Bosch, Siemens, Beko & Electrolux. That is why you had to replace the Siemens after 8 years because repair with parts and labour is close to half purchase cost. This is usually the time frame a LG or Samsung gets replaced with a family of four members in India. With fixes like bearings, brushes or belts the machine has done about four thousand washes. This machine has a cost of around 400 euros give or take 50. The issue with cheaper machines is parts. If they are available. Then if it can be fixed. If tub is welded then not. So the cheap machine is a risk. For two people its workable not more. A machine with tub you can open is better with more people. But it means non euro brand.

[@legionnairegonk4425]

I was always assured by a retired white goods repair guy that Zanussi or John Lewis own brand were the best cheapies, based upon how many repairs he got for them vs others... My experience with Zanussi has been very good - they seem to last a long time (6+ years), but I am a light user (2 washes a week maximum). I read that many of these cheaper machines are basically the same mechanics, but just different front panel design and rebadged/rebranded?

[@djdrunkenmonkey2]

john lewis machines were rebadged zanussi, im not sure if they still are tho

[@Olliebobalong]

John Lewis machines are AEG. Zanussi, AEG, Indesit have all massively gone down hill. Bosch is best for value, performance and quality, not to mention repair ability and parts availability.

[@Martindyna]

Zanussi were excellent machines in the 1960s up to the early 1990s ?? with the introduction of their Jetsystem washers; appeared to last almost as well as a Miele at a lot less cost which I imagine Electrolux Group realised couldn't go on (Electrolux aquired Zanussi, which were in difficulties, in 1984). So a Zanussi front loader bought today will typically last around 7 - 10 years doing 2 - 3 cycles per week, in my limited experience, before the drum bearings go. My Mother has a John Lewis branded range style cooker with gas hobs and two electric ovens, it is really an AEG, now 19 years old. Despite low useage it has needed a number of new electric elements. I'm afraid the quality image of Electrolux Group is no more in my mind. Yes 2 washes a week is a bit light, 3 more usual nowadays if you seperate fabric types like you're supposed to do. Perhaps I'm not the best person to ask, seeing as I wash my bed linen every 3 months or so whether it needs it or not 🤣🤣 , the Soak programme really does work well (Miele). Yes you are correct in saying that some cheaper machines are basically the same with different front panel designs, since Indesit used to own Hotpoint UK that was a case in point.

[@whitneyfan7107]

@@djdrunkenmonkey2they all use the same parts internally only difference being the design and if I’m correct John Lewis owns the Electrolux name in the uk.

[@djdrunkenmonkey2]

@@whitneyfan7107 electrolux group made the machines for john lewis

[@rbrouns9569]

Our Miele ran 10 years without any problem. Then out of the blue the electronics mainboard had a failure. Fixing it would approximately cost €450-€550. Therefore we bought a new Siemens machine with a five year warranty. Miele has a standard warranty of two years, but you can buy 3 year extra. In the past you could buy 8 years extra so that you had 10 years in total.

[@hermanmunster3358]

When choosing a machine though, it is also important to know which machines are more durable. Indesit machines on average, don't last very long with average household use. Most indesit machines will last 2-3 years at best. Whereas Miele machines are designed to last much longer, and generally have a longer warranty than budget brands. But I suppose you could buy Three indesit machines almost, for the price of One Miele machine. However, that means that there is more waste going to landfill, if you have to buy a new machine more frequently. So there is much more to think about when choosing a machine, besides wash performance and energy efficiency alone. Some people may also need to consider the noise level of their chosen machine.

[@gjwestonable]

4 years ago I bought a really expensive premium brand washing machine. It broke within 3 months the brand didn't have their own engineers so it took weeks for them to attempt to fix it. When they failed they wanted another 3 weeks. I returned it. Bought a budget brand less than half the price worked perfectly. Oddly bought a heat pump dryer with the same premium brand that broke to. They did fix that though. I won't waste money on a premium brand again. With regards to warranty people need to realise goods need to be fit for purpose and know their statutory consumer rights. Certain high street electrical dealers seem to completely ignore these unless quoted at them. I

[@robinsaunders5099]

Ok I am a bit a sob when it comes to washing machine I always go mid range like at min I got a hoover h wash 500 11 kg what Just come up to 3 year old and it work so well it be worked hard with my last job were the washing machine broke I washing 3 load of commercial kitchen tea towels in it but nower day it dose about 4 load a week just me and mother maybe my nephew clothes every so often I don’t use many programs on it mainly the cotton at 60c and the quick wash at 40c it work so well

[@lukeclifton4392]

The items used for testing made me laugh😂. They are some of the cleanest examples of garments found in those industries! Next time try some “real-world” examples such as tea towels from a commercial kitchen environment; used to soak up fat and grease from clean down, or plumbers shorts; smeared in silastic, a mechanics shirt; covered in grease, or the rugby jerseys; embedded with grass stains. I have Asko machines (used for commercial kitchen tea towels and linen) and they far outperform Miele for wash quality and items lasting longer. I have also had a Miele Professional washer and dryer and they still don’t wash as well as Asko. (The Miele Professional dryer was very good though) The Asko machines have a 5yr warranty compared to Miele’s 2yrs and Asko’s parts are more easily available and less expensive. Overall the Asko machines look, feel and function better than Miele (IMO).

[@Muppetkeeper]

My washing machine is from the same group as Indesit. Three technicians have been out to see it as it leaks, even though it's 5 months old. EVERY ONE has said that Hotpoint / Whirlpool and Indesit machines are terrible, and they work for them!! Once this one goes, which won't be long, I'm buying Meile or Bosch.

[@presterjohn71]

Pay the extra for Meile then Bosch is not what they used to be.

[@Muppetkeeper]

@@presterjohn71 I agree, there are still some models made in Europe that seem ok, but it’s only another £80 to get to Miele quality

[@brutonstreettailor4570]

Squat down in front of your machine and see if its leaning (even slightly forwards or to either side, if it is, Drop the front feet down ( they unscrew but are often so tight no-one realises they actually adjust) and set it so that it leans back very slightly, if you need to put a bit of plywood under a foot to get it level then thats fine. This has stopped many leaks in the past.

[@Muppetkeeper]

@@brutonstreettailor4570 Thanks for the tip, this was the first thing the technician looked at, to see if he could charge me a call out fee. It appears there is a design flaw due to the water tray needing to be vented to reduce bacterial growth, plus possibly a split rubber hose. It’s not leaked for a week now, so we’ll see.

[@brutonstreettailor4570]

@@Muppetkeeper you could cover the holes( slots with sticky backed waterproof tape) in the interests of preserving your warranty, maybe one of the techs did it. ? 😉

[@blakewilson7438]

You forgot to add that the Miele has a full stainless steel drum, cast iron counter weights. Miele also make all the electronics and motors/pumps in house

[@number1Schumacherfan]

What isn't shown is how long the machines last... it's not just the cost right now you pay now, its the cost of replacement that isn't factored in on the budget brand. You'll likely have to replace the cheaper unit well before the Miele. I have a 20 year old Miele vacuum that works perfectly

[@nickcooper7133]

3:40 ... Umm are we skipping the fact you plugged 2 high load appliances into a "wound" extension lead with what seems to be a 13Amp max load? Seriously!!! Well done on teaching joe public what NOT to do!

[@mels8966]

Probably drawing around 16.5 amps while the elements in both machines were running.

[@mda5003]

If the cheap one breaks down and needs replacing the cost over a similar time period could be more. However, 4 hours to do a wash cycle? Wow, I do mine in just over an hour.

[@Chris-hy6jy]

Bought a 10kg Beko 5 years ago for about £300. Still going strong!

[@Martindyna]

How many wash cycles per week? 👃👃

[@Chris-hy6jy]

@@Martindyna not many to be fair. Maybe 2.

[@Martindyna]

@@Chris-hy6jy Thanks. Will be interesting to see how long it lasts.

[@GeneralKato]

Had both. Had an indesit first and in the end I decided to call it the Indeshit and bought a miele.

[@flappybowelfart]

I'm sure they're all priced so they work out around the same in the end. My £200 Indesit washing machine broke after 6 years. Didn't bother to fix it so just bought another for £250. If this one lasts 6 years and I have to buy another that also lasts 6 years each then I'm still just about quids in on an £800 Miele that lasts 18 years. Although I'd have thought any washing machine (regardless of brand) lasting 18 years is pretty unlikely in this era of 'cheap tat built cheap'. (Maybe not in my parents' day.)

[@Martindyna]

A quality machine that lasts 18+ years will also be quieter and be nicer to use (including a useful programme - Soak - if it's a Miele). Plus greener in not needing changing / scrapping so often. I had so much (misplaced? time will tell) confidence in Miele that we got a Miele service technician out to my Mothers 18 year old washer to change out the shocks (the machine was jumping alarmingly during the initial spin). Fixed price today £ 279 which covers most parts ** & labour. The other option is £ 170 call out which includes one hour labour with parts extra; additional labour £ 110 per hour. Will be interesting to see what the next failure will be. ** Amazingly even though Miele washers have replaceable drum bearings *, Miele do not consider it cost effective to replace them. I don't know if this is the full reason or is probably because Miele know that other major parts will fail after 20 + years, like the programmer for example. * Only those with stainless steel outer drums have replaceable bearings.

[@CharlesDickson-nv2ol]

Our Miele lasted about 25 years and the tumble dryer over 30 years so far with no service visits

[@kevinwall795]

Hmmmm, you seem to have overlooked the durability of the Miele. I would be pretty confident the Miele would perform flawkessly for 10+ years. Not sure i would have the same level of confidence in the Indiset.

[@massafelipe8063]

I had a brilliant Slovenian gorenje which lasted for 15 years when a large plastic comb accidentaly got in the drum and basically destroyed it. Now I have a Beko washer dryer and it had to be serviced 3 times in 2 years. When warranty expires I will throw it away asap.

[@SteveAldous]

Those machines ain't getting rid of my skids

[@WinfriedKlum]

My mother had a Miele washing machine that lasted 15 years. She then bought a cheap Italian model, which broke down exactly 1 month after the warranty expired. If you look at the bearings of the cheap washing machines, you quickly realize that the cheap plastic bearings don't last long.

[@stevehensonuk]

If the Miele lasts 3 times as long its a draw, other than that what's the point? Can the program investigate service-life for machines? I'd happily pay 3 times the price from one machine to the next if I knew the expensive one would last a 3x + longer in service. Day 1 price is just one factor.

[@mr.145]

I have a Zannusi, used daily since 1988, when it dies, its going in a glass case in the living room.

[@simonbone]

You could probably buy a new washing machine in just a couple of years with the water and energy savings. (I know, we had a 1988 Hotpoint that never broke.)

[@tellyjoossens4186]

Had good experiences with Indesit in the past, lasting several years. When moving 11 years ago I bought a Samsung washing machine. It broke down after 11 years. Fixed it myself (drum bearing took water due to coins stuck between drum axle and seal). Replaced the seal and bearing in 1hour for 35 euro (and bought the brand parts, could go cheaper with no name parts). When I opened up the machine I noticed it still looked like new (belt, motor, pump, drum, etc...) and it cost me 800 euro in the day (12kg model). Just saying that there are other brands than Miele which (for less money) also offer a good experience. It even came with 10 years of warranty on the motor. Due to this I bought a Samsung dryer with heating pump to replace my Wirlpool (yes another budget brand) one to save electricity. That one was also still running strong, although the plastic front had yellowed after +15 years of service. I think you got to have a bit of luck with all electronic/mechanical stuff you buy and use it like intended, not forcing it to the limits.

[@DarrenWhittington]

I’m confused how wash results indicate value for money. Our machine is being used well over 200 days a year and the Bosch machines I’ve had in the past never get beyond 10y, Miele are designed to last for 20y and doubt the indeset will get beyond 6, do the maths?

[@Dubjaxfilms]

What is the average life span of each machine ?

[@massimomacucci7461]

I have read many comments postulating that the Miele washing machine will last much longer than the Indesit one: based on my experience I would not be so sure, for several reasons. I am maintaining both a Miele (my mother's) and an Indesit (my own): the Miele is now almost 30 years old, but it has broken down at least 8 times, starting quite early, when it was just a few years old. The Indesit, on the other hand, is now about 18 years old and I never needed to repair it, although the two machines have more or less the same workload (actually in the last 10 years the Indesit has been used more intensively). It is true, the build quality of the Miele is better and the materials are far better, but, at least in my case, it breaks down much more often. The Miele looks more or less the same as when it was new, the Indesit has a few cosmetic defects: some rust where liquid detergent has been dropped by mistake, but they have no consequence in terms of the operation. When the Miele was purchased, it was more or less 4 times more expensive than an equivalent Indesit: one could still justify the difference in price based on the better materials, but, fixing the Miele so many times, I have realized of a (fatal, in my opinion) problem with the Miele business model: their spare parts are ridiculously priced, so ridiculously that in most cases it is not worth repairing the machine if original parts are to be used (even without considering labor costs, as in my case). The first time the Miele failed was because of a defective PCB trace in the push-button assembly: I went to the local Miele spare part dealer and I was asked for the equivalent of more than 100 Euros for the replacement part (back then the Euro did not exist yet). I decided to fix the PCB soldering a wire that bypassed the damaged trace. A year later another trace failed, and I fixed it in a similar way. Then it was the time of a relay: at Miele they wanted to charge 75 Euros for the spare part: I cut the connector and soldered the wires on a 2 Euro relay, which performed the exact same function. Then it was the time of the water inlet valves: the Miele price was over 130 Euros: I found a Chinese clone on ebay for about 30 Euros. Then the motor control board failed: at Miele they asked over 300 Euros for a replacement board: I fixed the board by replacing a 50 cent capacitor. Next to fail was the drain pump: again at Miele they wanted over 100 Euros and I found a Chinese part for 30 Euros. The most recent failure was just the motor brushes: I got them for 24 Euros (those were probably original Miele parts, although I purchased them form a multi-brand spare part store). Therefore, if I was not repairing it by myself and with non-Miele parts, I would have considered the Miele washing machine a total loss just after 10 years or even earlier. Clearly, this is from the observation of just two machines, but the absurd pricing of the Miele spare parts is beyond any doubt and is the reason why I will never purchase a Miele appliance again. By the way, so far the reasonably prices Chinese spare parts I used to repair the Miele have worked flawlessly, proving more resilient than the original ones.

[@phil_nicholls]

Our Miele washer/drier has served us well for 25 years now, as has our Miele dishwasher, both in daily use. Just one minor repair out of warranty - the independent repair chap said he has only Miele units in his own house - as they’re simply the most reliable machines out there, and will last a lifetime…. Buying cheap can be a false economy.

[@markomarten]

I would say that it’s probably better to spend more for the best you can afford,the build and design matter too. A quality machine will be designed to work well in all areas, a budget machine will not be so efficient. The amount of water removed prior to drying is probably going to depend on the cycle but you don’t want to spend time and money to dry stuff for longer when an efficient design would extract more water. If you have a friend that has a Which? subscription ask them to check out stuff for you. A washing machine can be a significant investment but cutting corners might be a false economy. The same with a tumble dryer too. Do a little research and see what will work for you, it will in the end pay off as it were.

[@gman7692]

"What he doesn't know about washing machines isn't worth knowing" Quite happy with both machines plugged into an almost fully wound 13A extension lead.

[@user-ey1vq1bi9y]

I've been using a budget Indesit washing machine for 13 years and I don't have any problems. In general, I don't like crammed washing machines with electronics, sensors, sensors and I still don't know what! The only task of the washing machine is to wash!

[@JamJam0189]

Indesit Company has eight production sites, of which three are in Italy (Fabriano, Comunanza and Caserta), and five are abroad (two in Poland, one in the UK, one in Russia and one in Turkey) counting 16 thousand employees. Since 2014 the majority of the company is owned by the American company Whirlpool. In 2017, police investigation pointed to an Indesit made Hotpoint fridge freezer, model FF175BP of 2006-2009 (discontinued since then), caused the Grenfell Tower fire. Miele is a German manufacturer of high-end domestic appliances and commercial equipment, headquartered in Gütersloh, Ostwestfalen-Lippe.

[@xxrs2009]

Yes, but the Hotpoint freezr which caused the Grenfell fire was plugged into an exension cord. This was later rectified in an extra small item in the papers, so ppl obviously didnt read about that.

[@superdylan803]

still taking the miele for the quality

[@thegoat11111]

My indesit actually it was my mothers until she died in 93 lasted me until 2018 and the during all of those years the only part that stopped working was the door lock. In 2018 it started leaking so I bought a Samsung as a replacement.

[@peterdebel7379]

Samsung is not good... Sorry .... Should have waited and brought a Miele. Expensive ? Yes. Cheper in the long run ? Yes

[@thegoat11111]

@@peterdebel7379 My Samsung is still going strong 6 years later. I do not know if it would be cheaper as that would depend on energy use and repair costs over time. I imagine that Miele parts would be more expensive? I've just had a look on the John Lewis website and there are quite a few complaints about Miele.Also the Ssmsungvwas more energy efficient than the £800 Miele. I once worked security at procter and gamble and they had rows of different brand washing machines which were run 24 hours a day to see which parts broke down. Unfortunately I wasn't interested in washing machines back then or else I would have asked the engineer for recommendations.

[@patrickmorgan7913]

"You buy cheap, you buy twice", as my old granny used to say.

[@peterdebel7379]

Wise words indeed.

[@maxshadow...]

I keep hearing recently in the USA, Miele isn't the same as before with quality and service. They've both slipped.

[@nahiszenke]

My Indesit washes 2-3 times a week. I bought it in 1999, still working without repairing.

[@bvqbvq]

After owning cheap appliances for years (Hotpoint & Indesit) I pushed the boat out and went for Miele. The control panel blew up after 7 years of light use, rendering the washer non-functional. Luckily I bought a secondhand panel from ebay and that got it working. It would not have been cost-effective to have paid someone else to repair it. When I repaired it, I was impressed with the design and construction of the Miele, it was far superior when compared to the cheaper brands that I had repaired in the past. However I was disappointed that it had failed after only 7 years.

[@mikewinston8709]

Curiously my BEKO, purchased from John Lewis just over 7 years ago for £185, plus a free 5 year JL warranty, has been just the perfect purchase. I took a punt on the premise that ultra cheap, bottom of the range, might just work. It has repaid me many many times over. One doesn’t need to spend £1000 plus on a brand ‘name’.

[@appliancerepairsnortheast6159]

Beko have been a really good machine over the years and they’ve pretty much overtaken Hotpoint/Indesit when it comes to UK sales. Unfortunately, their more recent machines don’t seem to be as reliable. I’ve got customers with 10-15 year old Beko washing machines that I see from time to time for general wear and tear but on the flip side, I’ve got some customers with newer Beko washing machines that are failing after 2-3 years with costly parts required to complete a repair.

[@mikewinston8709]

@@appliancerepairsnortheast6159 I agree. Hence going for a cheap BEKO but from John Lewis with their fabulous free 5 year warranty.

[@mels8966]

Beko's electronics seem to be less reliable than most, I've seen a lot of posts by Beko owners with dead washer dryers and washing machines, apparently the older models had a problem with the switch mode power supply failing, although it could usually be fixed by replacing a schottkly diode that had shorted out, with one with a slightly higher voltage and current rating, saving the expense of a whole new board.

[@joebloggs4369]

Depends how long the machine lasts. Cheapest can be a false economy if it breaks down every couple of years and Indesit machines don't have a good reliability reputation.

[@PatrickBijvoet]

But what about the wear and tear of the machine. Miele stands for a very long lifecycle. The Dutch consumersorganisation estimated it on around 25 years, where the competition had for most machines 15 years and Samsung 19 years. Also the wear and tear of the textiles. The Miele has a honeycomb patern which takes care of the textiles. There is more to it then these tests. But I have to admit, before anyone says something about it, I am a Miele fan. I have a Wash and Dry, almost the same model and it is the best machine I ever head. One downsite, it is so silent that I sometimes forget that I am washing something.

[@Martindyna]

Which? consumer organisation in the UK automatically labelled Indesit & Hotpoint UK (until recently Indesit owned) as `Don't buys' due to reviews from members.