RICH CHEAP CUSTOMERS RANT! | Know Your Worth | pt.2

[@FelixTheCourierGuy]

Your hilarious bro 😭

[@JuanHerrera-co3wc]

Kalfas needs to be a comedian lol

[@HeWhoHath]

It’s unusual to hear someone who “gets it“, and “explains it.” I went through the exact same thing in my plumbing business. I never wanted a big crew, just to be self-employed and make all the money that I used to bill out for other companies. I went through the first three years that you talked about. But now I clear over $100 per hour from the moment I walk out the front door till the moment I get home. I keep my personal overhead low. I work three or four days a week. The rest is all free time. This is key: The one customer who bitches about paying $200 per hour would still bitch even if you quoted $25 per hour. So just quote what you want. You’re almost always going to get the same reaction regardless. It took me a few years to realize this.

[@keith-kalfas]

Thanks Tony

[@keith-kalfas]

Very true.

[@frankiefrank2628]

Wadup Do! I turned 50 this year. I've always said it that money can only buy you material things - it can't buy you love, happiness or health. People who have money can keep it. But if you want me to mow or do any landscape maintenance work you're going to have to pay me what I think I am worth.

[@PyroBanddiitt]

This guy has changed my life. No joke, Keith. My landscape business actually feels possible and its quickly gotten better because of you. Started watching you this summer.

[@keith-kalfas]

Thanks Cris and congrats on the business.

[@darikpatterson]

Cris how’s this year doing for you business wise?

[@bynumtreeandlandscape7506]

You are very funny to me... Your voices and impersonations of certain characters that you come across in life... It's really funny and priceless. I agree with the comment below, you are hilarious. Sometimes I can get wound too tight and be way too serious and I watch your videos and it really cracks me up 😂😂😂😂😂 your voice and impersonations of certain types of people is really entertaining. Are you ever going to come out to Arizona??? I've been to Michigan, I lived in Chicago, New York City, Massachusetts, Georgia, ALL over Florida.. my family is mostly in Arizona thanks to my great grandfather who was a very successful farmer in Mississippi... he died in a tragic tractor accident on the farm back in 1983. I am named after him and so is my uncle. Back in the 50s he bought about a hundred acres of land in Arizona and sold it for a huge profit right before he died and my grandmother and great-grandmother have been living comfortably off of it since 1983. It's quite a story honestly and I get a lot of inspiration thinking about where I came from. I like working with my hands and trees and dirt... lately the most inspiring thing I'm doing is learning about business and how to keep the phone ringing.... It's addicting and I love it. I only wish that I had done it sooner. I'm so glad that I finally did it and I'm coming up on my one-year anniversary of my business. I'm about to go fully legit and I'm very excited about it. I owe a lot to your videos.. I would have never been where I am today if it weren't for your videos!! It's funny to say this to somebody but you really changed my life. You don't know me but I am a friend that is deeply indebted to you. Thanks Keith from the bottom of my heart 💓 I think this video really gets good around 9:40 Odis Bynum Bynum Tree and Landscape Mesa, Arizona

[@eo4729]

Man you changed my life. I quit my job last spring and started a lawn maintenance company with my fiancee. All because of you its been the best year of my life. Thank you

[@keith-kalfas]

Many blessings

[@imakeitgreen3777]

I've been in business for 38 year's and this video is real life. In the beginning u will have to sacrifice price and labor, but the quicker u develop ur pricing skills and confidence the better ur going to be. I remember the first time I told a customer I can't do it for that price. Oddly enough I had a smile on my face all day. I never felt better about not getting a job. I had jobs lined up and could finally stand my ground. Beautiful feeling.

[@JohnM...]

I'm 50 years old, and can't wait to start my garden design and landscaping business in March 2020. No more working for asshats!

[@JohnM...]

@@privatename3447 will do.

[@instantsiv]

Note to self: never let Keith borrow my car.

[@keith-kalfas]

Lol

[@RyanJArgyle]

Wadupdo! That bit about the material world is so true. Crushing as always.

[@keith-kalfas]

I know right. It's crazy when you think about it.

[@cannonball9478]

Had a client living in a £2 million house. Kept saying they would save their pennies and hoped to employ me. In the end I suggested they sell their house if they couldn’t afford the upkeep 😂

[@brandonmurphy4657]

I ask them ... Can you really afford all of this???

[@ryanthewindowcleaner]

Just today I had a customer with a brand new Jaguar...like literally didn’t have the real license plate on it yet...over a million dollar house...and they were beating me up about charging extra to clean screens 🙄I just told them yep that’s my pricing!

[@DoyleBros03]

Ryan Johnson Thee Window Ninjas great job.

[@TheRentalJourney]

Haha I've felt the same way. You've hit that feeling spot on for me.

[@keith-kalfas]

Haha. I knew I wasn't alone in this.

[@motorcycleislife8296]

I hate it when you quote a job and the customer tells you the last company charges litterally $150 cheaper than what you would charge and then the customer looks at you as if your overcharging them when in reality the guy who did it for them before is probably out of business for charging such ridiculous cheap prices. It's so easy to fall into a trap and taking the job for cheap when you know by doing that you will be miserable, just to satisfy a customer that they hired some lunatic that did the job for pennies.

[@nlemonj]

Wadupdo! I have literally lived almost this entire experience on some level. I'm just now starting to see some real success with my business. This piece (parts one and two) resonated like no other content I've watched. Thank you so much for making it.

[@jeremiegrondin1626]

Whatupdoe! Peace and love, you bring so much value to this word, you changed so many lives... Know your worth.

[@jeanalexandre1105]

Rich people love their money. You must love your time and put a price on it upfront. How you start it's the way you finish.

[@keith-kalfas]

Exactly. 100. Haha. It's true though.

[@dyancasper4862]

Crazy how you are right on everything makes me feel better to know I'm not alone I swear I'm going thru everything your talking about...I wanna quit once a week right now eviction notice on the door today I've got an 11 year old boy and a sick dad that live with me and depend on me I started property maintenance /pretty much landscaping mainly about 2 years ago just now hired someone but it feels like he's making more then I am ugghh its been tuff but honestly listening to your videos Keeps me going thank you! Your book literally put me in tears listening to everything you went thru as I'm home thru it lol crazy but I can't thank you enough wanted to try to meet you in Louisville but forgot about it working 7 days a week 15-16 hours days

[@bonsummers2657]

I bought my two cars for $1,200 and $1,500. 91 and 96 2door stick shift XJ Jeep Cherokees,… love 'em.

[@billarroo1]

Whudupdo !!!, 😃😃😃 close enough ? Ha! Ha!, Great Video and advise from the heart 😃 THANKS

[@samanthaalvarez4354]

So I’m sitting in the toilet bowl crying while watching this video (lol). Your words got to me. Me and my partner started a landscaping business a few months ago and we’re literally experiencing everything that you just mentioned from cars breaking down to being desperate to get jobs and stressed about life. etc... Specially with two little kids. Thank you for your encouragement and positivity. I don’t feel as alone and thanks for letting us know that it’s possible to get to the other side of the storm. We’re going through some really hard times and sometimes it feels like there’s no escape. Hope everyone is going well in their own journey to have a happy and healthy life ❤️

[@keith-kalfas]

Haha. Sounds like you're crushing it though

[@samanthaalvarez4354]

@@keith-kalfas cheers bro, from Australia ✌️

[@2forflintching]

Love Keith. Been watching you for a couple years now it seems. Your humility is awe inspiring.

[@chaseanonymous9327]

Wadupdo! Best motivational business advice on KZbin! Thanks for all the videos

[@joyfulgoatrentals]

😂😂😂This is so awesome! Ive felt all of this 💯

[@Gerardogomezone]

Wadup do !!!!!lol love it

[@chazramirez4250]

Love hearing your insight. I thought I was the only crazy one out there. You were one of the guys that I listened to before I started my landscaping business. Because of you I adjusted my pricing very rapidly. Thanks dawg...

[@rob8712]

Wadup doe! Haha love your stuff man. Keep it coming 👏

[@slicktype001]

I love this dude so much! Obviously this video is based on experience. We have very similar backgrounds and business experience. My most recent bid (FYI - I own a property maintenance company). Bid on a lake home extensive maintenance for the exterior and interior. Let’s call it about 20 tasks total. Client responded with “let’s just go with these tasks for now”. His “only tasks” was only 2 out of the 20. Mind you this lake house was recently purchased for $2.4MIL and he lives in a $4.5MIL home. Make sense out of that 🤷‍♂️

[@keith-kalfas]

OMG. I can relate.

[@frankiefrank2628]

That means the two jobs he wants you to do are cheaper than the other quotes he got - I doubt you will do any other jobs you quoted them on.

[@garlandbarr7689]

What up dough! Thank you so much for you’re uplifting words. I’ve been in the business for 6 years now and you are making a difference with you’re uplifting words. Next year I’m going to profit big time thank you so much!

[@brownindian5577]

Wadupdo! You know I work for a huge bank in South Africa and if I stick with them I will retire really good but I can't deal with irate customer and something about blowing leaves, mowing lawn an racking makes me feel at ease. One day I will grow some balls to leave work and do my own thing. I always think about what you said when you were growing up. Nobody said anything about having your own business. You were always told you gotta get a good job.

[@InfiniteFragments]

"The healthy person has a crown on their head only a sick person can see." 💯

[@jenlar5672]

Hilarious!!!! 😂😂😂

[@ramonortega1575]

WADUPDO! I'm done dealing with cheap customers/clients. Today I have a few estimates/bids to do. I'm setting different prices than I was. This business will start growing today! Thanks man I always watch your videos but usually dont comment.

[@jesserousseau2481]

Bro your changing so many lifes and inspire so many thanks for all u do

[@brockreynolds870]

My first car was my dream car. A 1974 AMC Javelin. It was kind of a pain in the ass mechanically.. but it was beautiful. I owned it for 12 years. Wish I still had it. My current company vehicles are 2 Dodge Dakotas, paid 4,500$ each for them. Both were pristine creampuffs with zero rust on the body or undercarriage. One had 105,000 miles, and the other had 92,000 miles. Bought one in 2015, and the other in 2019. They are 1999 and 1998 models respectively.

[@esoj7775]

Love it man, your on point ! We don’t get respected enough !

[@EpartnersMarketing]

At 3:32 I Bust out laughing. My gosh. Your stories were so relatable.

[@keith-kalfas]

hahaha

[@UltimateMMAFan83]

Dude I did not know you had a video to this skit. I listen to it on the entrap podcast but I never knew that this existed 😂😂😂😂

[@lawnborder]

A higher consensus of thinking Keith as always! Love it brother 😎

[@CrowOfficialChannel]

Wadupdo! Keep on keepin' on. You're an inspiration to me in "getting my landscaping business off the ground." I have been saying this for 3 years, but just this past weekend starting designing business cards. Purchasing them by the middle of the month to hand out before December 1st. Thank for not giving up.

[@keith-kalfas]

Wadupdo!

[@cg9566]

Not sure where your located but if your in central or northeast, wait Til March to hand out cards! Trust me bruh.

[@CrowOfficialChannel]

Located in Thurston County WA, where snowfall only occurs maybe a handful of times and lasts less than a day or two. I do appreciate the suggestion though!

[@FrankTheTank1996]

Wadupdo! You're videos always motivate me to keep going and to always keep a positive mindset

[@andrewpederson1383]

Keith thank you for your great videos and excellent content its greatly appreciated keep up the great work God bless.

[@logdon17]

14:35, so true. I thought that when I bought a half million dollar home and became debt free and was making 6 figures i would feel rich. Nope, just makes my brain set the target that much higher to become a millionaire, money is important but by no means a solution to mental sanity and happiness.

[@robertomartin74]

Wadupdo! I’m paying attention and every day I get more motivated to work harder on my lawn care side hustle to make it a successful buisness.

[@keithcramer3844]

Man u always seem to hit nail right on head. Love ur vids. Thank u

[@keith-kalfas]

Thanks Keith

[@gabrieliosipescu712]

Wadupdo ! So real...with my life. Thanks !

[@mikemalone6862]

Wadupdo! Always appreciate your wise words. The wife knows you by your voice because I always have you on even when I'm working. Love you brother!

[@justenb1560]

"The more you learn you learn what you don't know" so true

[@keith-kalfas]

Farreeaal I know right.

[@wildacresconstruction5493]

That got a deal👀👀👀

[@ericberku7073]

WADUP DO! !!!!!!! Love the content Brother

[@adamledesma77]

Wa up do! I feel you bro! No more killing myself to gain the job! Pay what I'm worth or kick rocks

[@jenfalvy672]

Awesome!

[@angelsoria9491]

Wadup! I love your videos thank you so much 💗❤️💗 I look up to you

[@hrivis]

Greetings from Slovakia. Totally feel your words.

[@realRichHunting]

You remind me of another guy I follow on here. His channel is called A Nerds World. He owns a website design and branding company in Toronto. I own a business in the web design industry as well, in Dallas TX. A lot of what you talk about applies to most, if not all, startup founders and small business owners. Chris at A Nerds World has the same "go-getter" personality as you. You should check his channel out.

[@castrick5877]

I’m still pushing and not giving up kieth since 2015 this business is no game but you need to know how to play it and mentally be strong 💪🏼 I can relate to all this your talking about 🙌🏻 your number #1 fan since 2015

[@carlthornton3076]

Wadupdo!!! Very Good!..

[@ironfreak7270]

We need more rant videos!

[@alexmuli]

wodup do! I hope you get to a million subs in no time!

[@kendrickbettis3328]

I had a client that had a whole Road named after his family and they owned over 2,000 acres of land. We used to mow his 4 acres around his property inside the 2,000 acres they own. We only mowed it for $150. We approached him told him that we think he should pay alittle more for us to mow. He looked at us and smiled and was like no problem I think that’s fair.... well guess who never returned our phone calls or contacted us 😂🤣🤣🤣😂🤣

[@PriestKikyo]

Hmmm interesting situation... did he just hire someone cheaper? Lower quality work? Was it a learning lesson for you guys?

[@kendrickbettis3328]

PriestKikyo I’m almost sure he hired someone at the same price as our price or maybe lower. It was definitely a learning lesson. When we first saw what he had, we wanted to get it so bad we didn’t charge according. Now we charge our price, I’m ok with saying no thanks to Keith!!!

[@PriestKikyo]

Whadup Doe! I love you for you're personality and how you share your journey/ growth with us. In the same path with you brother and it's one hell of a ride!!!

[@keith-kalfas]

Wadupdo! Thanks brother

[@gleffglite4294]

Wadup doe! I own a small home improvement business in WA, thanks for the good advice over the years. This video made me laugh for sure. Your wisdom has gotten me through some tough mental struggles that come with owning a business, hard to talk about so thanks... and "wadupdoe"

[@BigAlsLawnCarePensacola]

I have tried a handful of different psychotropic drugs only to find that my depression was not a chemical imbalance. Its different for everyone but for me the things that helps the most is networking, taking lots of vacations, caring less about everyone else, getting my work done first before anything else, building relationships only with the people that care for me and I for them. The change that had the biggest impact was taking emotion out of every transaction. I know its a cliche but for a good reason. (Its not personal only business)

[@michiganhustler]

Keith I’ve been watching your videos for 5-6 years I finally this year put all the pieces to the puzzle and started my small landscape business, An since I started I’ve done some crazy jobs but still made decent money. But I always quote high and then have the customer either agree or talk me down to the price I really wanted so I always have two spots I’m okay with anyways thanks man you gave me that push and guidance to get where I am today I won’t be at Brian’s lawn academy To hear you speak but hopefully I run into you in the future wanna ask some questions and say thanks 🙏 - meade’s landscaping

[@keith-kalfas]

Nice. That's awesome man

[@Parachi]

Watupdo! Love ya Kalfas

[@Talgarden]

Wadupdo! Thanks again for all the nuggets of information.

[@keith-kalfas]

Wadupdo! Your welcome Joseph

[@MarcM143]

Gotta get into that big time patio building and outdoor remodeling Keith K! Mulching and lawn and yard service has too much competition at the low end. Start with Pavers then get into hardscape and het your license and start subcontracting and running 3 jobs at a time

[@keith-kalfas]

I like it. Can I learn it and sub it all out?

[@MarcM143]

@@keith-kalfas Keith you've been a large part of my inspiration for years. You have helped me so much through your vids keeping me on the up and up grind and getting it. I'd love to have a conversation with you so I can tell you what I've learned in the GC subcontracting part of our business

[@randypannell1541]

Wadupdo!!! Thanks for the inspiration!!

[@jorgeascenciophoto]

what up doe!

[@5jjt]

Wadupdo! When a new customer calls for pricing, tell them, "I am not for everyone because I am thorough." That communicates, among many good qualities, you are not cheap--in a very good way.

[@trinidadgodakanftnovice1355]

Been watching you for a while first time high your funny but last year I started my own landscaping LLC in New Jersey go to expand Philly and Delaware. Really appreciate the advice

[@keith-kalfas]

Congrats brother

[@JesseBeahm]

Kieth, you do know cars need oil right? 😂

[@jasonchampion9932]

Dude my mom I want a Dodge Shadow convertible that thing fell apart fast and the only thing holding it together was like two or three rolls of duct tape on the rag top the bat back window was some kind of cheap plastic that like dry rotted in marked up that you could never get clean that's awesome dude I thought I was the only one that knew what I Dodge Shadow was piece of junk my mom had to pull the windows up by hand because the motors weren't strong enough my brother wrecked it a few times your story is Awesome Man

[@CultOfChilli]

Wadupdo! Thanks for the videos Keith, appreciate it. "Don't stop, keep going, don't look behind you... and don't let the bastards catch you " :D

[@JoseSanchez-ro5hs]

Love watching your videos everyday and this is so true its sad !

[@BrianOgilvie79]

Lesson= dont go car shopping with Kieth! Lol

[@christophervermaak7845]

Wadupdo! The videos help met to learn every day how to improve on my business and grow as a person and I love you for that!!

[@keith-kalfas]

Wadupdo! Thanks bro

[@albertdelgado3576]

Wadupdo! Grow some balls and get ish done. Love it. Thanks Kalfas 👍👊💪

[@keith-kalfas]

Wadupdo! Thanks Albert

[@AbladeabovetherestOzark]

Wadupdo! Awesome both vides

[@josht4741]

Wadupdo! Thankyou for ur time and input

[@kencrane6420]

Well said Wapud!

[@tnrcleancare7847]

Wadup do! The struggle is real man. Im in it now.best video ever. Because it's fucking real

[@lavalleeturfcare7523]

Wadupdo! Lol. Love your vids, man.

[@WeTheMasons]

WADUPDO! Health is wealth. Always love your videos!

[@josezenteno6861]

never tell a rich homeowner if hes rich. he or she will take offense to that.

[@cheriejohnson9445]

Hahahaha 😭 I love it!

[@marcosflores809]

Wadupdo! Awesome video Keith 💯👍🏽

[@kavn123]

Wudupdo!!! Its a Michigan thing for sure!!!

[@LuisPerez-ly9tz]

Wadup doe!! Love your vids man.

[@matthewwaskolcl5730]

Wadup Doe! Haha.

[@cg9566]

Wadupdo! I'd love to hear some tips on commercial plowing. Quotes/seasonal contracts etc. I'm in Ohio so very comparable! Thanks daaaaaawg!

[@brianbigtop]

Waddupdo!! My one word to you is.. Thanks!

[@JesusCruz-ez5ni]

Wadupdo!!!!!!!!!! Dude keep up these videos

[@asmrcardfix2069]

Wadupdo. They have company from Boston .. 😂😂😂😂😂

[@keith-kalfas]

Lol Wadupdo!

[@jakelauer2599]

Wadupdo! Your insane laugh kills me every time lmao great video

[@AlbertoGonzalez-yu3pe]

Jesus how many cars Keith, I love your ranting videos

[@rafaelcolin9608]

You are the man whith all that positivism you teach. And it is the truth, whith all respect you are my mentor. Te respeto hombre eres genial y tienes toda la razon.¿Qué pasa?¿what up?

[@justingreen7274]

Wild man. . . loving the video!! You need 3 kids that don't listen to you . .. you would have figured out your employees are walking all over you sooner . . . That is cool tho you had someone tell you and u understood .

[@kyledallreddingforager1990]

Wadup do! Thanks for the wise words Keith

[@liztirado1341]

what up dough!!