They Rejected This Renault Clio After 7 Months!

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In this video we take a look at another car I have had to buy back from a finance company but is there anything wrong with the car and should I have agreed to it?!
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Пікірлер: 849

@tommysmith993 4 ай бұрын

The state of the car tells you everything you need to know. Clearly her fault.

@mikenewbold1699 4 ай бұрын

so why did he let her reject it

@JH24820 3 ай бұрын

@@mikenewbold1699pointless explaining to you because all the information is in the video.

@paladinepaladine 3 ай бұрын

@@mikenewbold1699 didn't have a choice.

@stephenjackson6042 4 ай бұрын

A perfect example of why some cars will never even hit 100k miles... That much damage with only 2-3k miles of use... And these people exist on the roads. God help us.

@richardcook1987 4 ай бұрын

2016 volvo..... 189,000 miles still running perfect.

@fredyyfredfreddy 4 ай бұрын

@@richardcook1987 That's not much for a volvo though.

@richardcook1987 4 ай бұрын

@@fredyyfredfreddy yep. Not bad going given that 2 years it barely moved becsuse of a global pandemic though!. Roughly 6 years of propper use ans 189,000miles.

@EnglishTMTB 4 ай бұрын

2008 Volvo, with 5-pot D5 engine... 165k and runs like new, passed MOT without advisories as usual. Should have at least the same mileage left in it, probably more. Volvo's tend to have good service history because owners like and care about them... They generally don't appeal to people who buy cars as whitegoods and run them until they break without doing preventative maintenance.

@DashDriver-z1r 4 ай бұрын

New driver with 200bhp Clio what the hell, bet the insurance is spicy this year

@dave-huston-dublin 4 ай бұрын

I worked with a sales man a few years back he use to say, When the novelty wears off the warranty kicks in. Looks like this is what your getting.

@steve00alt70 3 ай бұрын

Yes and thats why I always buy old used cars in cash so its mine nobody elses

@MakN. 4 ай бұрын

Disgusting, some people are shameless. How can you leave the car in such a shit state. (both cosmetically and mechanically)

@longbar2344 4 ай бұрын

my ex did/does.NEVER cleaned her car EVER

@billymonkey111 3 ай бұрын

What about it was mechanical wrong?

@Mattlawton-ft6ew 3 ай бұрын

She's a freeloader

@bigjak7358 2 ай бұрын

Some people focus on their family more than a piece of metal . If it dies . Its dies, no love lost

@gavturner4419 3 ай бұрын

Reverse camera tagged onto the reverse light wiring to triger the camera on the screen ...tricks the canbus system into thinking there is a fault with the gearbox and gives short to ground codes for gear position and confuses the transmission control module flagging codes. Seen this on vag dsgs and on ford/psa cars. Check the wiring at the left taillight for evidence of a scotchlock having been used

@primafacie6442 Ай бұрын

Or drain the battery to create fault codes.

@eamonhq7405 4 ай бұрын

I think the owner misdiagnosed the fault, thinking its a gearbox fault whilst hitting every kerb on the road

@ascelot 3 ай бұрын

Not sure, think it could be though dont think its this situation, get gear knocking as result of bad peddle control, going from full throttle, up, full etc

@gaz7560 4 ай бұрын

Finance company should take it back to her, nothing wrong with the box. It annoys me that people can get away with things like this

@sectokia1909 3 ай бұрын

??? It had a battery problem causing an issue that was then misdiagnosed. I don't see how the owner did anything wrong. In the end an offer was made and accepted.

@tbotnoblett 4 ай бұрын

Looks like she drove those 2000 miles entirely along the kerb

@richardsedorski1206 4 ай бұрын

Nice one.

@Danieel-ip6hg 3 ай бұрын

Standard issue Renault driver

@memorialgardens1664 3 ай бұрын

🤥😂

@actualfacts1055 3 ай бұрын

Self driving car.

@AnythingForSouls Ай бұрын

@@Danieel-ip6hg as a reno driver with a 10 year old car i can confirm my passenger side alloys are shredded lmao

@danocorbo 4 ай бұрын

Genuinely impressive the damage she's done to every wheel

@kingwbm3721 4 ай бұрын

in just a few months and 2k miles

@TonyM444 4 ай бұрын

Its down to people not taking responsibility in life no more... working with the public is a challenge now, and very tiring!

@ascelot 3 ай бұрын

Working with garages can also be the same, coming from personal experience recently on current car.

@Kingcloudii 3 ай бұрын

that tape and white cloth was 100% for avoiding cameras, seen that trick a million times lol

@Kalus_Saxon 4 ай бұрын

17:29 send the footage to the finance company and offer them 50’/, what they paid because they both tried to screw you over… A brand new set of wheels from the manufacturer will be a couple of grand as those can’t be restored now

@OBWanKenobi 3 ай бұрын

???? Yes they can be sorted

@khalidacosta7133 4 ай бұрын

£10 says driver got points, couldn't afford insurance, (maybe lost license), then realised she couldn't afford the car.... short circuit to earth.... it means CHANGE THE GEARBOX OIL!!

@JedHall-t4k 4 ай бұрын

Yep basically. Ruined such a nice car as well

@curtisj2165 4 ай бұрын

Definitely one of those scenarios

@pnd7727 4 ай бұрын

Which newly passed driver buys a r.s. how on earth did she afford the insurance.

@shanegillespie4049 4 ай бұрын

@@pnd7727 probably had someone fronting the insurance for her.

@harlingthetrucker9971 4 ай бұрын

She couldn’t that’s why it came back!

@bikeaholic6386 4 ай бұрын

I've been following your videos for a while now, and you seem to be a decent, honest, reasonable car dealer. It's a shame people can just get a finance company to reject a car after treating it so badly, I feel for you. My next car purchase I will come to you (from South Wales) as I think you are the type of person that I would be happy dealing with 😊

@ShiftingMetal 4 ай бұрын

Thank you, that's very kind!

@centralmotorslyeltd 4 ай бұрын

Don’t bend over for these finance companies Joe stand your ground you’re not in breach of the CRA here at all

@sgntpepper1976 4 ай бұрын

I’m afraid he is. Vehicle doesn’t conform to contract, happily the dealer undertook the work to identify the issue and it was resolved, fair charge for damage/usage as well - Lesson for dealer are to fully evidence diagnostics when something goes wrong, also retain full info on vehicle condition and description including any after market bits prior to sale, even better to have customer sign disclaimer agreeing they are aware prior to sale as well.

@centralmotorslyeltd 4 ай бұрын

@@sgntpepper1976 wrong for 2 reasons. On the balance of probabilities it’s highly unlikely to have covered 2k+ miles if it had a gearbox fault at the point of sale. Secondly the customer must formally reject the vehicle within the first 6 month period ie in writing. The dealer is entitled to an opportunity to repair the vehicle which I don’t believe happened.

@ckm-mkc 4 ай бұрын

@@sgntpepper1976 Depends - if they ran a full code scan with the IM monitors set (showing it was not code reset) and have a record of that, then the fault happened after. I would note that ALL professional code scanners keep records of previous scans.....

@sgntpepper1976 4 ай бұрын

@@centralmotorslyeltd Sorry you wrong, the fact the car faulted in such a short mileage would be a factor in the decision to take the customer out the vehicle, had the customer covered more mileage the decision could have been different but the small amount of mileage before fault is the mitigating factor here. Had it gone to FOS they would support the customer, something the finance company will try and prevent

@centralmotorslyeltd 4 ай бұрын

@@sgntpepper1976 well I guess this is why we have the court system to decide. I for one would be telling the finance Co to do one after 7 months and I’ve been in this situation several times over the years

@ianuttley5983 4 ай бұрын

Pillow case with tape on it. A classic way to cover a number plate when exiting a ANPR car park so you don't need to pay.

@rallycrosscraig 4 ай бұрын

Wow really?

@tardeliesmagic 4 ай бұрын

@@rallycrosscraig lol No.

@DashDriver-z1r 4 ай бұрын

Yeh that would make sense I use a Carrier bag in some of the notorious private ones even when you pay u get a letter

@Southerngeordie287 4 ай бұрын

I couldn’t do your job Joe I haven’t got the temperament for it I’d end loosing my rag Hats off for keeping your cool

@andyasia 4 ай бұрын

Only £300 down on £8300 is a big red flag saying "I'm skint" and they hit the internet to try and get out of some 29.9% APR loan and up comes a reject idea within the first 6 months.

@Thisistrulyoddtv_Mark 3 ай бұрын

That’s not always true I bought my £10,000 mini outright but I only had to leave £100 down as deposit to secure it until ready it’s only a deposit

@primafacie6442 Ай бұрын

@@Thisistrulyoddtv_MarkHe sold it, so he knows what balance was actually financed. A 3.6% deposit always says “I’m skint”

@Thisistrulyoddtv_Mark Ай бұрын

@@primafacie6442 but it doesn’t it’s to make sure the car is took of sale I paid £10,000 cash for my car and the garage said they only wanted me to leave £100 deposit that’s all they required so I only left £100

@johnburrows8281 4 ай бұрын

Good video, I understand from both sides about the car. What actually bothered me was, the gearbox company scared the customer with a £4k bill, prompting them to reject the car, when, you found the fault! Shame on the gearbox company.

@DolbyDogAdventures 4 ай бұрын

Can't believe how calm you remained while inspecting the car. I'd be spitting feathers 😮

@ColinGarner-h1t 4 ай бұрын

She clearly couldn’t afford the payments on an £8K loan .

@andrewcairns7719 4 ай бұрын

My thoughts also👍🏻

@andrewcairns7719 4 ай бұрын

Should be a deduction for adding an extra owner on the V5 too

@andrewweatherill1173 4 ай бұрын

Yep this and this is why the “issue” came from the finance company

@andrewgreen7996 4 ай бұрын

Definitely mate !!!!

@stivowen5710 4 ай бұрын

How many miles did the owner travel? 2000 miles in 7 months and they managed to destroy all 4 wheels? I would charge them for refurbishing all 4 wheels, the rear trim on the hatch, a full valet and the under bonnet trim. It’s absolutely incredible that they feel entitled to claim they seem to have treated the car like sh*t

@steveloader 4 ай бұрын

We have given back our FCA licence as the finance companies are terrible and never support us dealers.

@roberthartley6629 4 ай бұрын

The issue here is probably the transmission control module (or whatever they call it). It is the same issue with 2103 - 2018 ford Focus cars. Reset via the the OBD and put in a new battery ( or check it. this is why the car looses its control settings) and make sure the earth contact on the body is not onto a painted panel (issue with Ford). Undo the -ve, scrape the pain away, reconnect, then seal over. Sorted.

@Calvi36 4 ай бұрын

How on earth can someone do so much damage in five months/2,000 miles!

@chiefrocka8604 4 ай бұрын

Looks like a rolled back learner car I’ve rolled back a 70k Corsa sxi diesel that did 30k in one year back to 72k and got rid as clutch stared to slip . Bought a newer Corsa Sri diesel and rolled it back 50k 25a year . I return alloys to as new so you can’t tell though and valet them up

@tijmenberends242 4 ай бұрын

@@chiefrocka8604My man is literally admitting to fraud. And exposing himself for the little rat he is in the process 😂.

@chiefrocka8604 4 ай бұрын

@@tijmenberends242 I’m not your man Spazza but for £50 I’ll rollback your piece of crap 💩

@lordtesco 4 ай бұрын

@@tijmenberends242is what it is if you could get a couple extra ££ out of a car you would let’s be honest

@kaptinkeiff 3 ай бұрын

@@chiefrocka8604 Bradford car dealer by any chance?

@rallycrosscraig 4 ай бұрын

Sadly this is what you face when you sell to entitled chavs on 99% finance. The state of the car inside, the wrecked alloys, the fact they never contacted the selling dealer and used the finance company to get it rejected tells you plenty about the buyer. For finance deals avoid any 3rd party finance and avoid people with virtually no deposit as they have nothing to lose. Count yourselves lucky you got both keys and the history when they dumped it back to the finance shysters.

@Ultravox1981 4 ай бұрын

I've always taught my kids, if you can't afford to buy it, you don't buy it. Finance is NOT an option. Save for it and look after it, whatever it is. It's why so many people havent got a pot to p**s in. House on finance, car on finance, clothes on finance/credit. Best thing for dealers to do is to go back to old fashioned cash. People are getting too aware that they can run a car on finance cheaper than renting one etc. She'll get another one from somewhere else and probably IMHO do the same thing. Finance houses will bend over backwards once they lose dealers.

@taxidmac5907 4 ай бұрын

House on finance lol I think you will find 99% buy their home with a mortgage as for car finance absolutely nothing wrong with it if you use it correctly why would you want to pay full price in cash on a item losing value every day you kids must be staying at home if they can't finance a house yes you get bad and inconsiderate people and cheat the system but she will struggle to get finance if keeps handing car back before her agreement

@Ultravox1981 4 ай бұрын

@@taxidmac5907 lol finance is a generic term covering mortgages etc. When you buy anything on finance you pay a large interest payment. On a car that can be up to a quarter of the value. That money could be used to buy other things or to save for a rainy day. I agree with you, she will find it more difficult perhaps to get finance, but there are so many lenders out there wanting to make profits that I doubt she'll find it that hard.

@winbig1 4 ай бұрын

There is no such thing as money it's fiat currency.

@CHEEKS321 4 ай бұрын

Mate I'd be f'in FUMING! How are you so calm? I got a jaguar ipace that was sold to me with a water bed as a floor and fluffy green hair bits ALL over the car and that wasn't enough for the finance company to reject it for me 🫠🫠 Anyway.... I'd offer her about 4k for it, take it or leave it, or take me to court, stand your ground bro! It's absolutely disgusting how it's been returned! Show them who's boss! Little rats!

@CosmicPrawny 4 ай бұрын

Didn't want the finance. Got it in her name for her boyfriend. He ragged the shite out of it, they split up and she didnt want the repayments anymore.

@taotoo2 4 ай бұрын

That would explain why she wanted a 200hp car with logos in the headrests.

@CosmicPrawny 4 ай бұрын

@@taotoo2 I saw this crap all the time when I sold cars. Especially Motability. These people rinsing the system and they all know their "rights". Most of them with Close Finance. Pondlife. Shouldn't be allowed finance.

@jtjt4382 4 ай бұрын

We call them scum bag cars , you can tell the type of person that has had it ,

@pmb9172 3 ай бұрын

Smackheads

@DoubleG79234 4 ай бұрын

Too many videos on social media about the customers being able to reject a car within 6 months is not helpful for dealers.

@RAW555R 4 ай бұрын

What's the deal with the 6 months thing, I thought 3 months warranty was the legal minimum you have to provide as a dealer/trader?

@neilgorin1037 4 ай бұрын

@@RAW555R 6 months right to reject under the consumer rights act if you can get a report stating that a fault likely existed before sale. Up to 30 days you don't even need a report - just need to show the fault is there. The warranty is largely irrelevant and is really there to protect the seller not the buyer.

@RAW555R 4 ай бұрын

@@neilgorin1037 thanks for that

@WesmacWorldwide 2 ай бұрын

Have to admit I’m on the verge of contacting my finance company to have my suv taken back. After 3 weeks of ownerships it had to be taken in for over a week for a failed pcv that leaked oil onto the dpf and nearly started a fire. Got it back and a cv joint was crackling. Contacted the dealer and was told they’d order one straight away. Two weeks past and they told me they forgot to order it. Then a coolant system service required warning came up on the dash. They plugged it in, erased the fault and told me the cv joint would be done in two weeks. Light came back on a few days later and now they won’t answer the phone or reply to messages. It’s a two hr drive to them and I’ve had enough of the bs and poor customer service. Ready to throw it back to them now.

@KeithHill-wc3ew 4 ай бұрын

That car was returned in a disgusting state surely that shows what sort of person she is,you should be able to charge for the damage done and six months wear .

@billymonkey111 3 ай бұрын

Why? She just wanted her car back working! Not clean

@si4632 3 ай бұрын

Exactly consumer rights 🤣@@billymonkey111

@si4632 3 ай бұрын

8k is a lot of money to spend on a car with knackered clutch and gear box FFS 🤣

@6581punk 3 ай бұрын

In disputes like this it should be required for an independent report to be done by a mechanic before people are allowed to get out of a finance contract.

@ColinGarner-h1t 4 ай бұрын

People are quick enough to call out a dealer you should have called out the customer, name and shame .

@matteoanderton4909 4 ай бұрын

That’s why 250 quid for a 1 year warranty is money well spent. Also sign up to Motor codes

@chrissygrimes1 2 ай бұрын

Fair play to you as a car dealer. The lady in question either couldn't afford the repayments or car insurance. As a new driver, her insurance quote must have looked like a mortgage 😂

@Andrew-tb9vr 4 ай бұрын

To be fair if i bought a car full retail and 5 months later the clutch failed with a £3k bill recommended by a gearbox specialist i`d reject it as well. At full retail its not upto the lay customer to clear codes all the time.

@paulk8888 4 ай бұрын

I bought my eldest a 12 Yr old Clio to learn to drive in and he had to keep it until he was out of his R plates. This way it didn't matter if he scuffed the wheels or whatever while he gained experience on the road. He was then able to use this car to purchase his "own" first car. Never understand why new drivers get a car like this when they are inexperienced. Nice little car too

@farmer6861 4 ай бұрын

Both sides will at best have unconscious bias, hence why independent inspection is the only way forward

@oliverlotus 4 ай бұрын

Again, I don't know how you keep so calm. Feral people with no regard for even their own property.

@Joelee644 4 ай бұрын

Budget tyres on a performance car that’s a rejection straight away.

@gd1531 4 ай бұрын

Washer bottle filler fixing. They snap at the bracket near the headlight, the plastic is underweight for the task of wrestling the yellow cap off to top it up with. Ended up tie-wrapping mine back in place. They all do that squire.

@barrybarry6592 4 ай бұрын

As finances become tighter later this year, wait for the flood of returns.

@niged 4 ай бұрын

Can you not raise an invoice for all the damage done, mileage increase and valeting costs to bring the car back to the condition it was when sold??

@richardsheil5289 4 ай бұрын

He did

@keithposter5543 4 ай бұрын

They did.

@UnIimited_Power 4 ай бұрын

One did.

@julianlord2697 4 ай бұрын

Watch the whole vid

@MrPhilgascoine 4 ай бұрын

Not only the mileage can you charge for the damaged on wheels? They done this to have a fast car

@GrahamGroovyUK 4 ай бұрын

Was the loose wire caused by the fitting and removing of the reversing camera I wonder?

@Neil-Hanson67 4 ай бұрын

I don't care what the finance companies are like i would have stood my ground and said how could it have had this issue when it was sold when she's been driving it fine for 5 months without issues.

@richardcook1987 4 ай бұрын

thats not how the law works genius

@MrSuperheterodyne 4 ай бұрын

Selling cars is definitely not an easy job. Much more to it than meets the eye. That's what I have learned from your videos. Definitely not stress free.

@Michael-ef2lc 3 ай бұрын

First time watching your videos. Found it really interesting and informative. Thank you.

@EVMYT 3 ай бұрын

Wow I think she's one hell of a lucky customer. Very fair outcome for her and a bit of a kicking for the dealer.

@pierrechristian6767 3 ай бұрын

Our 2013 Ford Focus S had 1 clutch pack replaced when it was 10 months old. Now we are at 2024, with no gearbox probs for a long time. I have spoken to a friend of mine who is an auto transmission engineer, and he showed me why these sport-matic transmissions give so much trouble, the original transmission shift module was faulty causing the transmission to shift too early causing the clutch-pack to slip.

@stevenmoran4060 4 ай бұрын

Tax was due for renewing I guess and couldn’t afford it. I would say you could offer a refund minus the cost to repair the damage she has caused at retail price. So 4 wheels, tailgate panel, plus the cost to valet it. She could have cleaned it herself.

@DashDriver-z1r 4 ай бұрын

She doesn’t care, I sent a car back it would not be dirty and full of crap

@alexmacdonald4270 4 ай бұрын

I would not have refurbed the alloys, I would charge her to replace them and the jack and pump was missing.

@TheDeepan88 4 ай бұрын

not defending the customer in any way shape/form but the 197/200's have a known fault of crunching from 2nd into 3rd and 3rd into 4th. I had my gearbox rebuilt a couple of years ago at a cost of £995 inc vat (synchros, clutch, oils and labour)

@rupertm2542 4 ай бұрын

I’d be checking that’s not had a milage blocker too

@topgazza 3 ай бұрын

Glad a reasonable sounding solution was found. But otherwise Are you able to deduct repair work required ? Obviously a small adjustment for average wear and tear. This is outrageous Damage to wheels, trim etc do not count as “wear and tear” obviously. That’s simply misuse Also where’s the independent engineers detailed diagnosis and proof the fault exists ? You have my sympathies with all this. Shame as it’s a nice little car. Hope you resell it soon

@darrenthompson3696 3 ай бұрын

I would suspect that they could not afford the payments and i would not accept it back based upon what you found. I would counter charge for the damaged wheels and tyres

@dhenbhoy 3 ай бұрын

Great video and insight to how you deal with awkward customers. Certainly someone I'd happily buy a car from with confidence.

@AnythingForSouls Ай бұрын

I also have a reno from 2014 and it drives fine never had any major faults other than once the breaks were having issues but it was an issue with the rear breaks just needing a good clean and the line flushed. There's nothing wrong with that car they just decided they want a new car and could abuse the 6 months window I'm sure its going to be a pattern with this person as a new driver and I hope they get tracked by insurance and finance companies and eventually gets pulled for fraud.

@stephenwestley1017 4 ай бұрын

When ppl get bored with a car they start neglecting it then they look for a way out the consumer rights act allows them to do it. Its the honest dealers like yourselves that loose out

@eyybabyj1397 3 ай бұрын

I can feel your frustration. I think the issue is new drivers don't realize cars are expensive and require looking after ,parts needing to be replaced is a question of when not if. garage repair bills are eye watering and it takes them by surprise and typically young new driver don't have much money so they try to wriggle out of their responsibility.

@lemonnobby1 2 ай бұрын

I have only just seen this but I would take it to a renault dealer and had a software update on the engine and gearbox 95% of the tike there fine.

@khalidacosta7133 4 ай бұрын

Clutch is a known wear and tear item. Much like the brakes, if it is working when purchased, then 5 months later, the brake pads wear out.... you can't return the car for a refund. You buy new brake pads. Or a new clutch. I wasn't going to buy my car... but when I saw it had a new timing belt, clutch and DMF £1000+ worth of work for a £1500 car, I bought it on the spot. 120k miles later... clutch is just about slipping when hammering it. Should I return it to the dealer? 🤣🤣

@Graham-rc1cp 4 ай бұрын

On an auto or semi-auto the clutch probably isn’t regarded as a wear and tear item in the way it is with a manual.

@thatpeskyswan 4 ай бұрын

Seems like she either couldn't afford it, couldn't afford the insurance (as she's very obviously a new/rather bad driver!) or just straight up didn't want it, weird choice for a new driver too, shame they left it in such a state it's disgusting

@Zippytie 4 ай бұрын

Why didnt they come and TALK to you first , looks like a great car , drove well with no major issues , the wheels where proper mullered !

@DashDriver-z1r 4 ай бұрын

She wanted out I am betting bet the car payment fuel and insurance is bad this year. 200bhp Clio as a new driver must be pricey. I was told even big dealers get twitchy with finance companies, I was told to tell the dealer I will call finance when I had a small issue and they paid within 3 days.

@andym1056 4 ай бұрын

The Kerb assassin has truly rained fire on those wheels!

@whizzkid182 3 ай бұрын

They way the car was treated isn’t good but I’m not 100% on the guys £3-£4k quote, they may of been trying to rip her off, I don’t put nothing past some garages

@ianlove3 4 ай бұрын

You might want to think about taking photos of the wheel and bodywork of the car you sell them if they come back to you.

@alanmorrison163 4 ай бұрын

It’ll be on the sales photos and videos.

@robcunliffe3252 4 ай бұрын

Hang on have i missed something? Customer had car for 6/7 months only drove 2000 miles, managed to smash up alloys and tires and said there is a gearbox problem? HOW?

@Kingcloudii 3 ай бұрын

clocked back for sure

@Stormf0rce999 4 ай бұрын

I've owned my Clio RS for 9 years never missed a beat, the state of that makes me want to cry, and yes a battery on the way out will cause all kinds of gremlins to appear in the french electircs

@W555LAN 4 ай бұрын

independent appraisal report on gearbox from the manufacturer or the AA and if no fault found surely there’s no claim?

@jasonsellars8112 4 ай бұрын

Well at the moment I am in a similar position but as an owner. Bought car in Feb , got 75 miles ABS , AFS, TPMS lights on ..the same day , got home called gargae , yeh bring it back as it had 3 months warranty, they refused to collect it so I had to arrange transport and a hire car for a week. Fixed a week later for a faulty AbS sensor and hub. Two weeks later same lights on , local indy reset for me , six weeks later all lights back on along with this a squeal when breaking plus an oil leak on the sump , reported back to garage that not happy and returning the car for them to look at there response we will fix the ABS hub for free it is that the other items we will charge you for oh and I have to transport the vehicle...so got my finance company involved , only had the car three and half months so not acceptable. The car has been looked after and cleaned every week. Unfortunately the attitude of the dealer put my back straight up so unless they put the things right I have requested I will reject the car. And yes I can afford the finance I cannot afford to be without a car. Seeing as it is an old Lexus the parts are going to be expensive so let's see what the dealer comes back with. That said the owner of that Renault should be ashamed leaving all that crap in it

@joe2mercs 4 ай бұрын

The loose washer bottle and the sagging under bonnet sound deadening perhaps indicates that they had an issue with screen washer jets not working and they pulled everything apart to investigate but did a poor job of reinstalling.

@Jamie-Evo 4 ай бұрын

It amazes me how someone manages to wreck a car in just 6 months ownership

@DofTF 4 ай бұрын

I honestly believe that young kid's these days should go on a short course at a local college has part of the test procedure, they have no idea how to check tyre pressures, check oil and water or change a wheel. Working has a recovery driver I had personal experience of this, had to attend a breakdown where the young lady had been driving on a flat tyre, when I told her she had a puncture she asked me "what's that" and really couldn't comprehend why she now needed a replacement tyre because she had been driving on a wheel with about 10 pounds of pressure in it.

@checker3694 4 ай бұрын

I hate to say, your looking for trouble buying an 80k mile plus 10 year old Renault, add Automatic and its suicidal. Certain cars attract certain people. You know PDI,s are irrelevant, it's like giving a health certificate to a marathon runner without knowing his or her Medical history. Same with 997,s well documented engine issues stay away, there are specialist for these.Old Renualts have always been poop in the trade. Unless these cars are from a reputable dealer group at Auction they are trouble. Feel your pain though.

@Mesarim 3 ай бұрын

The added reserve camera could’ve been tapping power from the auxiliary systems, and the 5 volt rail could’ve been over stressed. That could’ve caused an ECU under voltage bringing up error messages and preventing the correct transmission operation. This issue was seen on systems that used for example Pedal Commanders, which tapped the voltage on the ecu and caused errors. But I’m guessing here, don’t kill me.

@danfearon8045 4 ай бұрын

Common problem. Most likely needs a new battery. RS I've had one and had the same issue

@paulabadjian4209 4 ай бұрын

Send a link to this video to both the finance company and the client. She has clearly abused the car, and is now playing silly buggers. She should not be allowed to get away with it. You have my sympathies.

@darrenashley126 3 ай бұрын

Here in Australia, I can get one that has done 77,000klm (48,000 miles) for just under 7,000 pounds as reliability on our roads gets 3 out of 5 stars and is not a huge seller. Also, there are not enough mechanics who will work on one.

@keithbolton5081 4 ай бұрын

I fully agree with others you should go after the buyer for damages caused while in their possession and stick your ground on this one 100% Regards Keith x

@Humannondancer 4 ай бұрын

At least it did have an existing fault in the end. How people can live with that much rubbish in there when it doesn't take a few seconds to dump bits in a bin on each occaison, I don't know. Especially so when returning on warranty issues.

@mikeheppinstall5427 3 ай бұрын

Maybe the driver wasn't used to paddle gear change paddles position and kept touching by mistake car sounds spot on

@mirrortrim 4 ай бұрын

If my Indicators made that noise i would reject it too (19:56). keep up the good work Joe...

@taotoo2 4 ай бұрын

That's his arsehole puckering as he thinks about how much this will cost him

@steve00alt70 3 ай бұрын

How did the customer able to reject it? As they are usually tied into a contract to still pay the finance regardless if they abandon the car.

@TheSGRob 2 ай бұрын

i'm a driving instructor and not one of my alloys looks that bad after 3 years and roughly 100,000 miles. Even then it would only be the front passenger side that's bad, with a little bit of damage on rear passenger side. How the hell did she damage all 4 that badly in just 2,000 miles? something doesn't add up there

@equaliser2265 3 ай бұрын

CVT are not strong boxes, if you accelerate hard and decelerate hard it will break, torque converter boxes are the best.

@philiptownsend4026 3 ай бұрын

The gearbox looked lovely to drive. I'm after an Alfa Romeo with DSG box and I found this interesting and informative.

@Thisistrulyoddtv_Mark 3 ай бұрын

I’m surprised you can reject a car after 7months and as I was aware you wasn’t allowed to do modifications on a finance car since you don’t own it the finance do until final payment received so can’t start adding Cameras wired in incase you cause damage in this case like they did buy having a cut hole for the cable or customizing the vehicle

@tysonator5433 3 ай бұрын

I have worked in the auto industry, and cars like this clio are part of the nature of the business. Best think you can do is take it back, service the car, fix any faults and sell it on, and learn from the experience. Most dealers have an amount built in to the selling price every vehicle which goes in to a warranty / rectification pot to cover cats like this. I have also seen cars which are dogs sold as reliable, well looked after cars, and the opposite is the truth. Again the nature of the business you are in !

@KM71377 4 ай бұрын

Don’t accept finance buyers ! Those wheels are wrecked . Crazy

@yommonaghan785 4 ай бұрын

90% of buyers are finance and 95% of those finance buyers are probably decent, refuse finance and sales drop substantially, joes a businessman, I’m pretty sure he will agree with me

@jamescollins6085 4 ай бұрын

@@yommonaghan785 Maybe instead refuse people who put down a £300 deposit on a car costing over £8,000. Edit: I'm not poverty shaming, by the way. This is to save people from themselves.

@blueskies666 3 ай бұрын

@@jamescollins6085why the hell would I put more than the minimum deposit on a car

@jamescollins6085 3 ай бұрын

@@blueskies666 Paying as much as you can afford to upfront will save you more in the longer term I believe, since you'll have a lower remaining balance and therefore less interest to pay on it. It's negligible regardless, and you make a good point.

@blueskies666 3 ай бұрын

@@jamescollins6085 I’d rather keep the cash and put on finance personally. Once your cash if gone if you have issues you have no money left!

@richbrown8174 3 ай бұрын

Just shows that as cars are more reliant on computerised systems that the correct voltages and clean earths are vitality important before jumping in and changing clutches, modules and gearboxes

@iananthony7837 3 ай бұрын

What an utter SCAM. This is the problem if you went to court it would cost far more than what the car is worth. She is 💯 at fault in how the car was returned. Loved the video

@dangosypethau 4 ай бұрын

Excellent video once again. I'm no expert but shouldn't there be at least some independent fault verifier or denier involved as an intermediator before the car is returned? That would surely satisfy both parties?