This Hong Kong cafe's "TERRIBLE" service had to be tested. I ate breakfast there (it was AWESOME).

As far a Hong Kong cha chaan teng cafes go, Australia Dairy Company (澳洲牛奶公司), in Jordan, is said by internet reviews to take curt service to a new level. I went there to try one of their legendary breakfast sets, and to see if the food was worth the "rude". (Spoiler: it was).
Video Credits-
Written, produced, filmed, edited, hosted and original music by Sam Evans
Videographer and Executive producer: Vienne Leung-Evans

[@hanleycheung888]

As a HKer who grown with this restaurant for more than 30years, i think generally they have become more and more polite these years to avoid troublesome customers, and i dont like that...i just want to get fucked by the staff in my face and kick me out of the restaurant after the nice breakfast.. Thank you for filming this to remind me the bright side of HK❤

[@HongKongHoods]

I think you just won the comments section 🤣 🤣 🤣 🥇 🏆

[@mark9104]

A hell yeah from a fellow ex hker

[@chrischen7092]

They are very caring, actually. I brought my blind brother there last year. And they really gave extra care for us once they realize my brother is blind. I'm very grateful.

[@HongKongHoods]

I can imagine that they would help like that! Thanks for watching!

[@LLee-oe8nz]

This is a place that I regularly visit almost every weekend and definately one of my all time favourite restaurant as a local Hong Konger since I was 16 (I'm now 52). Their food, their flavour which I love, has not change for 3 decades and remains delicious & high quality. I don't understand why people always criticise on their "no service" or "impoliteness", everyone knows cha chaan teng is a place just to feed yourself full stomach and then go; no one would expect they will have a 5-star hospitality as long as the food is delicious and serve in fast so that you can hurry back to work or go to school. They are not rude they are just busy and need to non-stop taking care of the full house customers. This place is a grow-up memory of many people as well, many of us start eating their food since we were kids, most importantly their delicious food is our comfort food and we love Australian Dairy.

[@HongKongHoods]

Thanks for sharing your memories here. It’s great that this place has been around serving the community for so long, and I hope we paid fitting tribute to its legacy in Jordan!

[@LLee-oe8nz]

@@HongKongHoods I am happy to share and hopefully people would get to know more about what cha chaan teng really is. I'm glad that you enjoyed the food there, cos I always thought westerners would find it weird for the macaroni in soup, some Korean hated it tho😅. Thank you for your efffort for shooting this vid in such a busy and high pressure environment, while you were eating in a hurry and you were filming at the same time. I love your video and thank you for your kindness❤🙏

[@chocoluvluv]

Visitors really needed to do some research before traveling, no one complains India got body on the street and I see rude ppl in Greece and from Portugal too, but “privilege” people like to implement their own standard here just because they have least international sense.

[@44112421]

i’m their customer for more than 2 decades, until now i will visit twice a month, i can place the order within 5 single words and understood truly their “rules”, got zero bad experience even every time i go with my 1 year old baby. I can understand people feel the rudeness , this place is the most speedy restaurant in Hong Kong , or may be top 10 in the world, they have built their “rules” to keep the efficiency, first timer might be hard to adapt to it , better go with the experienced people like me , explained to you how they works

[@lucienay7803]

Just bear in mind that it is not a leisure cafeteria. It is a small dining place for "grass roots" so they do not speak in delicated way. At the same time it is also crowded with lots of hot drinks and dishes circulating back and forth. So it is also a risky place. Hence the staffs there naturally speak in more forceful ways. But they generally are not rude or hostile to customers. They want customers to settle down quickly so they can make money faster (of course) and safer. When you have a reasonable expectation on them, it can be fun to dine in there.

[@HongKongHoods]

Couldn’t agree more!

[@hotpaslamis]

It's like that in non touristy expresso places in Italy during the morning. Locals go in, down a quick expresso, maybe munch on something quick and GTFO and on with their day. The staff rush the tourists who go there to sip at the bar and chat and take up space. Staff isn't being rude. It's efficient. And you're not familiar with the culture and flow. Like the tourists walking aimlessly in streets of NYC. We not rude telling you to GTFO way. You're ruining the flow of people traffic. We got places and things to do.

[@jamjammon7095]

Rudeness in these cafes is part of the charm, it is a feature not a bug. If the service is too good it is not authentic, though this particular restaurant is way overrated.

[@Fluster]

I love how you are so kind and respectful. Even for the food you didn’t like, you didn’t say “it’s bad.”

[@HongKongHoods]

I think for me to say anything is “bad” would be wrong - everything is subjective ☺️ thanks for watching! 🙏💪👍

[@Fluster]

@@HongKongHoods Yes, i completely agree. I love the way you respect everything. Thank you so much for the video!

[@HongKongHoods]

Thanks for the kind words of support @@Fluster

[@stealthking1269]

LOL.. I think the sense of rudeness that most tourist or foreigners get is simply because they are trying to compare it to restaurants in the western world... In most asian cafe's or restaurants the service is usually quick and abrupt and its all about just eat your food and get out of here to make room for the next customer..🤣🤣🤣

[@HongKongHoods]

Couldn’t agree more! Thanks for watching!

[@azureliteyahoo]

I'm from Singapore. I disagree. 3x to hk. Similar price point restaurants in Singapore you don't get those level rudeness. They might not have service with a smile but seldom scold customers

[@DeezyweezyYOOO]

heck yeah! i love your videos and always gets excited seeing an upload. i hope your channel blows up one day!

[@HongKongHoods]

Thank you so much for the support. I hope it blows up too! We'll keep bringing out more videos!

[@John-K-N]

Another gem. Kudos for navigating through this spinning, mad carousel just to break bread, Sam. My heart rate shot up to 200 after watching the segment. Long queues, hurried meals and table sharing are some of the norms of HK dining culture I would rather not experience if I could avoid it. I am surprised they even let you openly film in there at all. 😊

[@HongKongHoods]

Thanks as always for watching and commenting, John! Glad you enjoyed this, despite the increased heart rate 😜 I was t sure they would allow filming, but luckily for us, they were OK with it!

[@eng123b]

They are also called "Light speed" serving ... All food come out in less than 30 seconds.

[@HongKongHoods]

That’s a great - and very apt - name for it. Thanks for watching!

[@BomberFletch31]

I've not been there, but what I've gathered is that to avoid getting shouted at: 1. Know exactly what you're going to get before even setting foot in the place; 2. Never ask for anything that isn't on the menu; 3. Never ask any questions about the food; 4. Bad luck if you have any allergies, I doubt they're going to cater for allergies.

[@Ed7501]

Reminds me of the Soup Nazi on the 90s TV show Seinfeld 🤣

[@HongKongHoods]

Pretty much correct 🤣

[@Geo-qs6df]

Me neither. What's the deal of this place, milk from Australia???

[@user-qv7ut4bc7e]

If one has allergies (I have both eggs and dairy, I will probably orde

[@Andrew.bergin]

Great video as always, the place is just like I remember!You do make me miss Hong Kong so much. Can't wait to come back in June now.

[@HongKongHoods]

Highly recommend it for a HK breakfast!

[@rileex]

They are not rude actually, it’s their efficiency of working things, making sure the long waiting queue could be served as soon as possible, so no time for any fancy conversation or interaction. Glad you enjoy this unique HK experience, we Hong Kongers took 30 years to accustomed to it too😂

[@HongKongHoods]

Speed is everything here! I really enjoyed the experience!

[@davyp1532]

Great video as always! I think I would prefer a more relaxed atmosphere but definitely worth a visit for the scrambled egg and milk tea, a real Hong Kong experience. Thanks Sam.

[@HongKongHoods]

Definitely recommend it Davy, although, no, certainly not the most relaxing of dining experiences!

[@ddnn974]

They were really polite towards us when we visited with my pregnant wife. In fact the waiter moved other customers sharing a table so we could be more comfortable. I think if you are not a jackass they will treat you decently. Remember to leave after finishing your food and not linger!

[@coastyexplores]

Was wandering past a few weeks ago filming an episode about Yau Ma Tei. Nice to actually see what the long line was for now! Great content!

[@HongKongHoods]

Thanks for watching and glad you enjoyed it!

[@mwaters9647]

Not sure if rude/terrible is a way to describe their service. I understand their language and to maintain efficiency in getting everyone served and operating in a fast paced enviornment, their service is more curt and to the point. Get things done fast and customers get food. Compared to North america, we can't get such efficiency even in a fast food restaurant.

[@Kevindiesel]

Great video as always Sam! You showed how awesome this place is, I would love to come here!

[@HongKongHoods]

Thanks for watching- highly recommend it!

[@pakfunwu6579]

Thank you very much Sam👍🏻I love your videos very much,thanks for sharing the local foods for us.I will support at all👍🏻😊👍🏻

[@HongKongHoods]

Thank you for the kind words- and I’m very happy that you’re enjoying our videos! 😊💪👍 more coming soon!

[@leonieparsons]

This was a terrific episode. Even though I adore Hong Kong and have visited 6 times I haven't been to the Australia Dairy Company (despite being an Australian!). I will definitely go on my next trip which I hope won't be too far away. So good to see you there and how it all works. What time were you there? If you get there really early do you still have to queue? Thanks for such a beaut episode.

[@HongKongHoods]

I would get there around 8am; that way there shouldn’t be too much of a line. Either way, it goes down pretty quickly. Thanks for watching!

[@soha7271]

This place is always busy no matter what time you go there

[@azamyahmad]

Absolutely another spectacular beautiful shooting filming footage compilation documentary street food travel blog and you nailed it again, gorgeous filming edition settings presentation and the filming camera work looks super awesome super sharp and clear and I really appreciate and enjoy watching your lifestyle documentary video channel, keep it up and best regards from Montreal QC Canada

[@HongKongHoods]

Thank you for the kind words as always, and very glad you enjoyed this episode- highly recommend this cafe!

[@KilanEatsandDrinks]

Yeah, I’d recommend to decide on what you’re going to have before entering the establishment and you’re going to be OK. You’re still not going to get service with a smile but at least you won’t get shouted at in your face 😆 But rude service aside, I always enjoy going to _cha chaan teng_ in Hong Kong, I wish I could go again soon. Cheers from Indonesia! 🍻

[@HongKongHoods]

That’s a great and essential tip, especially for this place! Agreed that cha chaan teng are awesome… if you can stomach the curt service. Cheers!

[@KilanEatsandDrinks]

@@HongKongHoods yeah maybe go every other breakfast so you could recover in between 😂

[@HongKongHoods]

Haha both physically and mentally!@@KilanEatsandDrinks

[@sandychan480]

Thank you for your take on the food at this place. Felt v stressed even from just watching. To me, I would just go for those fluffy scrambled eggs with toast and a HongKong tea. 😆😋🤩

[@HongKongHoods]

Haha glad we got the element of stress over in the video! Yes, the eggs and the tea cannot be beat!

[@sandychan480]

@@HongKongHoods You r likely right. Even if it means being uber masochistic for being barked at by the wait staff. Lol. 😜🤪 And doubtless this place is raking in big bucks.

[@HongKongHoods]

I would imagine it is given the amount of customers@@sandychan480

[@Ttx776]

They are always efficient and caring. They offered priority service to my pregnant wife when we were lining up outside and picked a seat with extra space for us, we were so appreciated for their service.

[@iandexterong9196]

They’re not rude at all. It’s a busy service so they want things to move along. Definitely not the Four Seasons but efficient. 😊

[@ShiNoMiRenge]

True!!

[@HongKongHoods]

I wouldn't say not rude at all, but certainly not as bad as some online reviews make out!

[@putianren]

Not rude ?? You must be joking. Been to an eatery place owned by Hong Kong people ?? Give it a try !! Efficient = Rudeness !!

[@iandexterong9196]

@@putianren of course I have! I live here for the past 40 years. Been in all sorts eateries, especially cha chaan teng and dai pai dongs all over HK and NT. If you think that’s rude then you’re in for a real rude awakening. Enjoy your 🧋 😂

[@vincentlu36]

They are rude.. Personal experience.

[@biot_travel]

good to see another vid from 'naughty' Sam. I always wondered about ADC, just didnt look inviting for me (and i am sure they had another branch years ago). There is a shop @ 2:36 that must do okay from the passing queue ;)

[@HongKongHoods]

Recommend it, don't be shy! Yes, that shop has a captive audience!

[@sandychan480]

Another wonderful & entertaining episode! This was certainly no Michelin star place at least in terms of their serveware/tableware. Spotted at least 2 of the bowls were chipped. lol. I know that some friends do take issue with this as fully paying patrons of an eatery.

[@HongKongHoods]

Thanks for watching! Yes,not Michelin star at all- and I can imagine chipped crockery here!

[@ddnn974]

Read how much the prices are first.

[@marioprogamer12345]

I have school in Hong Kong island, and we only have an hour of lunch time I heard that one of my friends take a bus all the way to Jordan and eat at Australia dairy company almost every day I personally, as a Hongkonger have never eaten there before, and I really want to try it once, but whenever I suggested we eat there when deciding what to eat with my family, they say “ah cha chaan teng is boring” I hope I can go there one day

[@user-li6wr7wt2h]

I m a local... My son doesn't like cha chan tang until trying this

[@marioprogamer12345]

@@user-li6wr7wt2h I myself eat at a place called Gold Garden Cafe (金園茶餐廳) sometimes, and I really like their food and egg tarts

[@timothyyeung8687]

great contents as always. Bravo!

[@HongKongHoods]

Thank you as always!

[@kimchow6918]

Thank you, Sam, for another great video. We visit Hong Kong from New York City every few years to visit relatives and eat the great food, but we have never tried this place even though we've heard about it, especially for their famous milk pudding. The long lines always deter us from giving this place a try. Personally, I think most cha chaan teng are about the same, serve the same type of food and with the same terrible service.

[@HongKongHoods]

That’s pretty accurate about cha chaan teng having the same style of service! I u destined about the line here, but on our visit it went down remarkably quickly- we were in within 10 minutes! Thanks for watching!

[@user-fn8yq3jz6t]

I grew up with this restaurant before you’re born. I can’t believe it’s on YT “review” absolute amazing! Btw Bruce Lee grew up in that neighborhood too. We went to the same school there! Have fun!

[@erictsoi4851]

They are just so busy and have to be effective for the whole operation to run smoothly. The best scramble eggs ever!!!! I want some now

[@HongKongHoods]

Agreed. Speed is the key! And the eggs are yummy!

[@fantasytky28]

Yea. "Just so busy". Enjoy asking anything about the food on the menu, you will literally get rudely replied "cant you even read yourself?" In harsh way. Though my experience is not the milk restaurant, its the first restaurant in the intro

[@McBicbic]

I think that’s the first or second time I’ve heard you say you’re not a fan of something on this channel. Fun video, thanks Sam! - Nate

[@HongKongHoods]

Yeah, I do like most things, but that wasn't quite there for me. Thanks for watching Nate, and hope you're doing well buddy!

[@chanaaden8310]

Great video! Moved to the UK last September and missing this sorta vibe in restaurants. It's so quiet here lol

[@HongKongHoods]

Where abouts did you move? Yeah, unless you’re in central London it’s going to feel a lot quieter in the UK - and even then, you won’t find that sort of vibe there … for better or for worse!

[@chanaaden8310]

@@HongKongHoods yeah I live like 3-4 hours from central london

[@HongKongHoods]

@@chanaaden8310 Yep, that sounds about the same as where I'm from in the UK!

[@meisdan]

You did one extremely important thing right, which was to decide on your dish early. They don't want you to ask for recommendations, it's all on the wall. Be a snappy customer who orders right away. Then you'd be left to yourself to enjoy your meal. You may take more time to finish it, but it's really not the vibe there. You automatically speed up. And another cardinal sin in the joint is to stay even after you have finished. So get up quick once they give you the bill. Thanks for covering this very iconic restaurant which curiously showcases some very peculiar hongkong qualities, snappy, no non-sense, efficient, only show kindness when necessary, and the "warmth" that you mention.

[@pokehunter7078]

The eggs are the high-light for me at this cafe. Considering how busy the place is, I never found the waiters rude at all.

[@HongKongHoods]

The eggs are amazing aren’t they!? Very fast service, but not super rude.

[@Cate_78]

I half expected them to tell you to stop talking and eat. 🤣 I haven't been back to HK in so long, this place would give me so much anxiety.

[@HongKongHoods]

They actually did comment in Cantonese (we overhead them)- saying something like "he has been filming for ages now" haha

[@homay4460]

I love this restaurant so much...my parents used to bring us here on Sunday before going to church! Thats long time ago, its in 80s...the restaurant is now much bigger than before..whenever I passed by Jordan, I would visit there..lots of memories to me. However, their prices are going up every year..thanks for sharing this, I will definitely visit again when I back to HK sonner😂

[@HongKongHoods]

Thanks for watching, and for sharing your childhood memories. Hope this video brought back some of them. It's still very much alive and kicking, and waiting for you to visit again!

[@stevencheah6175]

Japan is also a high pressured society just like HK but their restaurant staff are super nice and courteous. So, it must be a cultural thing which defines this difference in behavior.

[@HongKongHoods]

Agreed- completely cultural.

[@ddnn974]

It’s to do with Hong Kong focusing on efficiency. Everything must be fast and quickly completed. Imagine going to get something done at a government office and being to walk out with 30 minutes with your needed documents. No other country in the world works that fast, not even Japan. I had to get my international drivers license and with an appointment I got it within 10 minutes.

[@Mash85]

Great watch! I’m coming back to HK next year, so I’ll to try them. I have 2 kids though… so we’ll see how we manage to navigate that place 😅

[@HongKongHoods]

Depends on how old they are- but if they thrive on chaos they’ll love it 🤣

[@ddnn974]

Just do your homework and know what to do order beforehand. Sit down and tell them what you want and you will be fine😂

[@BiBiNgai]

They only seem rude when customers asks "can i sit elsewhere". For smooth process, u sit where u r told to sit (share table). Order the food, finish food then order drink (cos table is too small to hold everything). And when u r ready to pay, u just raise ur hand n gesture to a staff & u get a paper with the amt u need to pay at the till at the entrance.

[@HongKongHoods]

Agreed- good summary!

[@streetsmart73]

Just reminds me of what's HK like, the place where I had tons of wonderful childhood memories ❤❤❤ This is just how HK operates. Not rude but fast and efficient. If one speaks & understands canto, you will find such incidents exciting and funny.

[@KHHBBC]

The power of social media, when i first went there it wasn't busy and it was their milk pudding that people went for because you don't get that in many places. It's also better hot and with ginger.

[@HongKongHoods]

Would ibe interesting to see how much busier they have gotten over the years!

[@dcs270470]

Timer ready🤣 You're so interesting👍

[@HongKongHoods]

I can’t believe the food only took 12 seconds! ⏲️ 🤣 thanks for watching!

[@janegalella8743]

I was in HK last May and stayed at the Eton Hotel, so I went there twice and brought back egg custards to share with friends.....personally dont like to eat in such a rush/tight space.....thank you for sharing!

[@Jeremyho439]

They are lots of fine dining restaurants in HK. Relax, excellent harbor views and service. They even provide different brands of cutlery for you to choose. I will strongly recommend you to try. By the way, Eaton HK. Is not even a 3 stars resting hotel.

[@HongKongHoods]

I love the Eaton! I understand, as it's definitely not relaxing service! Thanks for watching

[@HongKongHoods]

Yes, all different kinds of dining options in HK!

[@janegalella8743]

@@HongKongHoodsEaton is a convenient location for me. I had eaten wonton noodles on the same street with shared tables, I do like their milk and egg custards, the best!

[@alf4517]

The food here is very good. One thing tourists must know before you eat here is that you must decide quickly what you want to eat before calling the waiter for orders. They are impatience waiting for your orders as the cafe is crowded with quick turn over.

[@HongKongHoods]

Agreed! Good point!

[@michaelyen3116]

Thank you for this wonderful video

[@HongKongHoods]

Thanks for watching. Glad you enjoyed it!

[@SatishKumar41]

Hey Sam. Given that this restaurant is so busy and lot of people waiting in queue. The staff look to be in hurry and that is so obvious. The food, tea and the dessert were good to see and if either the food was not tasty or the staff was treating the customers badly then there would not be much people visiting this place. Thank you Sam and Vienne for debunking the false information. Cheers 🥂

[@HongKongHoods]

Thanks as always Satish for commenting and watching- highly recommend this place for when you make it to Hong Kong! The speed, as you say, is just a part of the service!

[@kurlexchoi]

There already many food travelers been to that place and tried out those delicious breakfast that Sam ordered. For me personally, once I enjoy eating its meals I can care less about the service. And for those haven't been there yet, should already checked out the menu before hand and know what to order because can't afford to take too much time thinking and deciding once being seated there. I think I may go there by myself since seating one person is much easier in a long line. Since Australia Dairy Company haven been popular for a long time, the owner could have renovated the cafe to larger space to accommodate more people. I knew Jordan in Kowloon is not spacious. At least they could expand another cafe location or two in other part of HK in my opinion.

[@HongKongHoods]

Thanks for watching, and yes- I agree that they might do well if they expand!

[@tiamxiang]

Am I the only one wishing that they stay the way they are? Rude, snappy or whatever you call it, it's the soul of HK char chan teng. Imagine the waiter starts thanking customers and asking, "would you like some fries"... That's like being possesed by McDonald's.

[@shd97162]

it's a surprise that you say Cantonese to them, thanks for your respect to hong kong culture.

[@specialmiki4363]

Cool. You enjoy everything. I'm so happy to see your big smile.

[@HongKongHoods]

Thank you! Delicious makes my smile very big hehe 😀

[@kevwwong]

"Bring cash". Pretty much rule #1 with any small Chinese restaurant here in Toronto. Fun review Sam. Thanks as always.

[@HongKongHoods]

Thanks for watching- I'll be sure to bring cash if/when I visit Toronto one day!

[@carzakone333]

I hope you could come to Macao one day, our Cha Chaan Teng is different, not rush and not crowded like Hong Kong ones

[@vacalepic6768]

8:23 doesn’t the breakfast set come with a hot milk tea? Why u order again?

[@HongKongHoods]

Yes, but here they ask you to order what you want for your food first, and then what you want as the drink later- it’s just the way they work. Thanks for watching!

[@simplyme3306]

I have been to HK for a number of times and I have yet to try this place. The long queue and the feeling of being rushed, just not what I want on a holiday. One day one day😆

[@HongKongHoods]

I recommend it! It really is a great experience!

[@smil9358]

as a local Hong Konger, I'm not a fan of the regular cha chan tang breakfast don't know why, but the Australian Milk Company's set seriously won my heart, the soup and the eggs are awsome; btw can feel your nervousness when ordering, so funny 🤣the vibes in the restaurant got u🤣🤣🤣

[@HongKongHoods]

Haha I was shook, that’s for sure. But you’re right, the food here is amazing- those eggs are special!

[@LazyBrownWizard]

They are not as rude as the pre-pandemic era. Also, I happen to enjoy some of the foreigner-previliege of their hospitality.

[@HongKongHoods]

I’ve heard others say that they were ruder before the pandemic- and it makes sense if now they are being nicer as there’s more need to keep customers coming back! Thanks for watching.

[@acutelilmint8035]

Also th prices is so cheap thats why its hustle.. only way to keep things so cheap is you need a lot of customers. So understanable

[@HongKongHoods]

True, if prices are cheap, service must be quick to get more customers at tables!

[@artimage_su]

The next cafe on the right is "Mak Man Kee Noodle Shop" - also noted by some KZbin-bloggers as the best wontons ))

[@HongKongHoods]

Oh, nice. Thanks for the info- I didn’t know that!

[@vdubs17]

Missed this place when I was there a month ago, there’s so many other CCTs in HK, not really worth lining up for.

[@HongKongHoods]

The line goes down very quickly though, to be fair

[@ccbill2852]

Next time, you may also try red bean milk with ice cream, it is best in town😊

[@HongKongHoods]

Thanks for the tip!

[@terenceng5177]

Just Go in, order, eat and leave. No non sense service or tips required.

[@HongKongHoods]

Agreed; this is a no service, no nonsense place!

[@sunshine_fairy]

Famous egg sandwich seriously 😂😂😂

[@travellingidlefreely7261]

Very informative video.

[@HongKongHoods]

Thanks you! Hope you enjoy our channel

[@ErictheRN]

I personally don't like to be rushed when eating; probably will not eat here , but still enjoyed your episode bud.

[@fatdoi003]

yep.... the restaurant won't change their operation to cater for more relaxed customers.... more turnover means more profits....

[@HongKongHoods]

True, speed is everything here!

[@HongKongHoods]

Thanks reagrdless, even if it isn't your thing. Yes, certainly not a relaxing dining experience!

[@wasibi09]

I always go for the pork and preserved egg congee with the fried bread stick or the hong kong sammie. ❤❤

[@HongKongHoods]

Sounds delicious!

[@michaelwong4303]

Ever heard of the famous Wong Kee (旺記 ) in Wardour street in london china town?😊

[@HongKongHoods]

I am not familiar with London China town, sorry! What is the place known for?

[@michaelwong4303]

@@HongKongHoods famous for its rude waiters 😄

[@Exernity0133]

I know this won’t be good for anyone. But as a Hong Konger, this is normal.

[@xoxfairy]

I went there 5 days ago. Actually they are quite nice when it’s less busy. But the prices are ridiculously expensive when compared to other restaurants serving the same food.

[@HongKongHoods]

What time did you go? That surprises me that you found the prices high- we only went for breakfast of course, but it was very reasonable!

[@xoxfairy]

Oh yes the breakfast sets are actually worth it for the value- but only the breakfast sets. We went around 4ish in the afternoon and we had to order all the items individually.

[@itgirl_nyc]

This place is a “must“ stop when I am in Hong Kong. As I am a slow eater, is stressful to eat here because they want to turn the tables fast. But I enjoy the food, especially the steam milk so I try to eat as fast as I can when I’m there. People are not rude I found, but they do rush you a bit.

[@HongKongHoods]

Very true!

[@richardhaw9757]

That City has always been like that, never seen anywhere like it. been visiting there since the eighties.

[@HongKongHoods]

And don’t we love it for that! 🙏👍💪

[@dimsumyen4034]

As a Hongkonger, I started going there years ago when I was a teenager. Their scrambled egg and toast is the best among all the 茶餐廳.

[@HongKongHoods]

I agree- the eggs here are divine! Great that it’s been around since you were a teenager. Hopefully the video brought back some good memories!

[@naoujiie]

I am from hk, I am a slow eater, there is no business for me to dine in this restaurant

[@RanRanEats]

Last time I was screamed at for putting my bag on the chair next to me. ( I just finished class, there's no where else to place it ).. The waiter followed by saying "What type of werid person does this! Hong Kong has all sorts of weridos" ... Eating there makes me nervous, things are fast pace and you need to get your order across with a snap of a finger. It is not for me :/

[@HongKongHoods]

Wow- that’s a bit extreme, sorry that happened to you! And yes- this place isn’t for everyone. Thanks for watching!

[@PeterSzeto-es6em]

The place is so busy, so they must be doing something right. That said, the foods are old school, white bread for example, so not enough roughage particularly for breakfast.

[@HongKongHoods]

Certainly not heavy on roughage and fibre, but for protein and carbs, I imagine it's hard to beat! A great place that is still super popular indeed!

[@patchesohoulihan9826]

Meanest I have ever watched a restaurant worker get in HK. Was when 2 people went up to a dim sum cart and got a few items without their cards. After they didn't wash their utensils and that brought really dirty looks

[@HongKongHoods]

Haha that sounds like quite a situation! Thanks for sharing your experience!

[@peterwilliams7335]

The word 'Australia Company' or '澳洲牛奶公司‘ is what's keeping this place popular. Hong Kong people just have the appetites for foreign brands.

[@HongKongHoods]

Could be! But the food and service back it up

[@sunbeanme]

I ate there few years ago and when I sit down not looking at the menu yet they started pushing me to order saying it's only few choices no need to think that long!

[@HongKongHoods]

Oh wow- that is pretty rude! 🤣 thanks for sharing your experience!

[@kuangtien3980]

" Wat you want ? ",.....🤣🤣🤣🤣 " NO WON TON FOR YOU !.....NEXT !! "....😅😅😅

[@HongKongHoods]

Hmm, not sure how well they’re known for their wontons at this place …

[@dancostello6465]

It is a basic eatery and as I recall the waiters didn't mind serving me dishes I pointed out at nearby tables. The staff talked loud. But that is normal. Also there was a neat pastrami restaurant not far away.

[@HongKongHoods]

Thanks for watching, and the pastrami tip!

[@MMCat7732]

They are very polite and great team work. You don’t even see any of their staff playing cellphones. They are very attentive and get to you before you even ask. You don’t see that kind of services in US.

[@HongKongHoods]

Agreed that they're not bad here, and they are very attentive- I guess they need to be during the morning rush!

[@waterfu7793]

Thanks for you love HK man...respect....

[@HongKongHoods]

Thanks for watching, and glad you're enjoying the channel!

[@steve5746]

It's just like going to one of those deliberately rude cafes, but these guys are the real deal - they don't need to act 😂

[@meddling_zone]

I've been there once, couldn't find another reason to go there again。

[@HongKongHoods]

Oh no! Sorry you feel that way! Thanks for watching!

[@KW-zg7xm]

Cha Chan Tin is not for service. Is for food.

[@vernshang1]

Was supposed to go 2 weeks ago when i was in HK. Went to Kam Wah in Mongkok instead. To my suprise, HK service level is better compared to pre Covid era.

[@HongKongHoods]

That’s a good point. I think the shadow of Covid definitely has businesses on their toes a little bit more. Sad- but a silver lining for us customers is slightly more thoughtful service. We’ve done a video on Kam Wah’s legendary Pineapple Buns. Check it out and tell us if it compares to your visit: kzbin.info/www/bejne/rpzWoaeLid-AjcUsi=DQFAwFWWfnao4Y_j

[@rolandtan9302]

i love the way she said HOT MILK TEA hahaha

[@HongKongHoods]

…and it was hot indeed!

[@Bandung-ys6fj]

Hong Kong’s old-fashioned hearty breakfast is definitely an unforgettable experience!

[@HongKongHoods]

Couldn’t agree more. Thanks for watching!!

[@lolau]

Many HK Chinese said please don’t expect good service inside tea set restaurants as you are usually not required to pay 10% service charge. I can say it is a crazy ideology. But for this “Australian Cow Milk”, the service is much improved. You can eat at a lower pace. No rush.

[@HongKongHoods]

I have heard others say that the service has improved here, and I can believe it- it's really not that bad...curt but not exactly "rude! Thanks for watching!

[@juliec680]

I was there many years ago…. too many customers and we were supposed to know what to order beforehand. The waiters have no time to wait for you to think what to eat.

[@HongKongHoods]

Very true- they certainly expect you to have your order ready the minute you sit down at this place! Thanks for watching

[@TheMrWaby]

Canadian Chinese from BC here, this is what efficient service is for the quick in and out dining experience. Not really rude at all, and you always know it's going to be good when it's cash only. Just reminds me of a few spots in Richmond, Burnaby and Vancouver.

[@fredsmith5782]

Yup agreed as a fellow Chinese Vancouverite. These restaurants are made for quick in and out meals who need to go back to work.

[@suejmaryoung]

One of my favourite go to places when I visit Hong Kong

[@HongKongHoods]

A great spot!

[@danielles7766]

I don't think that white people would understand that nobody has that much time to talk and think while ordering in most big cities in Asia, especially in Hong Kong. Hong Kong culture is a culture of speed and efficiency that doesn't tolerate nonsensical things

[@HongKongHoods]

Hong Kong service is definitely unique!

[@amym3169]

This place has lines every day?

[@HongKongHoods]

Yes, as far as I know!

[@jamescheung3258]

I would say the service is actually excellent if you are after a quick comfort food meal. Back in the good old days it'd be deemed a failure if you actually need to raise your hand to get a waiter to serves you. Normally they'd be running up to you with just simple eye contacts 😂 Same cant be said at most other under staffed restaurants in HK, even more expensive ones. PS. Next time try put some sugar onto your toast ;) I always prefer to eat the scamble eggs by itself PPS. Since everyone order the set you can simply order by just calling out macaroni, scrambled eggs, toast. And thats your order done in 3 seconds

[@HongKongHoods]

How times have changed! Thanks for sharing that- and for the tips. They will come in handy when I next visit!

[@KCHSG]

Singapore has outperformed HK in many rankings and indexes. We are now trying very hard to match / exceed HK F&B's level of curtness. Believe me, we are trying very hard. Wish us success eventually 😂 Thank you~

[@HongKongHoods]

Singapore is a great place with loads of great food options. I think the rivalry between the two cities is good as it keeps them both trying 🤣

[@CKology]

amazing! I subbed!

[@HongKongHoods]

Thank you, and welcome to the channel!

[@123vi50]

I m from Hong Kong use to lack of service china also but if you go to a family own restaurant service is very good no tipping so don't expect much but in US they want a large tip and eating out is so expensive now inflation i don't eat out anymore I miss china alot try to get a good lunch for less than 3 usd in US good luck.

[@HongKongHoods]

I agree- I really like that HK doesn’t have a tipping culture! Thanks for watching.

[@user-xb3wz3hw3p]

I wonder how sanitary their food is. I doubt Hong Kong restaurants use a letter system like the US does.

[@HongKongHoods]

That’s a good question about food hygiene ratings- they don’t have a letter system like in the US

[@ddnn974]

You don’t have any cases of food poisoning at this joint

[@paulineparsons9399]

Like you Sam where your accent from..it very very very strong. ? But show is cool !

[@HongKongHoods]

I'm from Manchester, in the UK, originally! Thanks for watching!

[@paulineparsons9399]

@@HongKongHoods thought so