This Hong Kong cafe's "TERRIBLE" service had to be tested. I ate breakfast there (it was AWESOME).

[@chrischen7092]

They are very caring, actually. I brought my blind brother there last year. And they really gave extra care for us once they realize my brother is blind. I'm very grateful.

[@HongKongHoods]

I can imagine that they would help like that! Thanks for watching!

[@HEALTHANDWEALTHCHANNEL-h6o]

But most people aren't blind so they have a vastly different experience

[@daisyc9679]

I took my friend there who was pregnant, they were super nice and caring. I went there few more times with other friends, the staffs like to joke around with customers, we like going there ❤

[@HEALTHANDWEALTHCHANNEL-h6o]

@@daisyc9679 okay next time I go there, I will make sure I am a blind pregnant woman first

[@CapizFlier]

Please tell me the name and the location of this cafe, I am visiting HK next month. Thank you!

[@LLee-oe8nz]

This is a place that I regularly visit almost every weekend and definately one of my all time favourite restaurant as a local Hong Konger since I was 16 (I'm now 52). Their food, their flavour which I love, has not change for 3 decades and remains delicious & high quality. I don't understand why people always criticise on their "no service" or "impoliteness", everyone knows cha chaan teng is a place just to feed yourself full stomach and then go; no one would expect they will have a 5-star hospitality as long as the food is delicious and serve in fast so that you can hurry back to work or go to school. They are not rude they are just busy and need to non-stop taking care of the full house customers. This place is a grow-up memory of many people as well, many of us start eating their food since we were kids, most importantly their delicious food is our comfort food and we love Australian Dairy.

[@HongKongHoods]

Thanks for sharing your memories here. It’s great that this place has been around serving the community for so long, and I hope we paid fitting tribute to its legacy in Jordan!

[@LLee-oe8nz]

@@HongKongHoods I am happy to share and hopefully people would get to know more about what cha chaan teng really is. I'm glad that you enjoyed the food there, cos I always thought westerners would find it weird for the macaroni in soup, some Korean hated it tho😅. Thank you for your efffort for shooting this vid in such a busy and high pressure environment, while you were eating in a hurry and you were filming at the same time. I love your video and thank you for your kindness❤🙏

[@chocoluvluv]

Visitors really needed to do some research before traveling, no one complains India got body on the street and I see rude ppl in Greece and from Portugal too, but “privilege” people like to implement their own standard here just because they have least international sense.

[@44112421]

i’m their customer for more than 2 decades, until now i will visit twice a month, i can place the order within 5 single words and understood truly their “rules”, got zero bad experience even every time i go with my 1 year old baby. I can understand people feel the rudeness , this place is the most speedy restaurant in Hong Kong , or may be top 10 in the world, they have built their “rules” to keep the efficiency, first timer might be hard to adapt to it , better go with the experienced people like me , explained to you how they works

[@hanleycheung888]

As a HKer who grown with this restaurant for more than 30years, i think generally they have become more and more polite these years to avoid troublesome customers, and i dont like that...i just want to get fucked by the staff in my face and kick me out of the restaurant after the nice breakfast.. Thank you for filming this to remind me the bright side of HK❤

[@HongKongHoods]

I think you just won the comments section 🤣 🤣 🤣 🥇 🏆

[@mark9104]

A hell yeah from a fellow ex hker

[@ansonchanhahaha]

Bro you need help😏😏😏

[@magnacarta740]

@hanleycheung888, and peed on your face, happy now???🙄

[@Horaceho980]

Can't agree more. We went there because of their bad attitude.

[@lucienay7803]

Just bear in mind that it is not a leisure cafeteria. It is a small dining place for "grass roots" so they do not speak in delicated way. At the same time it is also crowded with lots of hot drinks and dishes circulating back and forth. So it is also a risky place. Hence the staffs there naturally speak in more forceful ways. But they generally are not rude or hostile to customers. They want customers to settle down quickly so they can make money faster (of course) and safer. When you have a reasonable expectation on them, it can be fun to dine in there.

[@HongKongHoods]

Couldn’t agree more!

[@hotpaslamis]

It's like that in non touristy expresso places in Italy during the morning. Locals go in, down a quick expresso, maybe munch on something quick and GTFO and on with their day. The staff rush the tourists who go there to sip at the bar and chat and take up space. Staff isn't being rude. It's efficient. And you're not familiar with the culture and flow. Like the tourists walking aimlessly in streets of NYC. We not rude telling you to GTFO way. You're ruining the flow of people traffic. We got places and things to do.

[@jamjammon7095]

Rudeness in these cafes is part of the charm, it is a feature not a bug. If the service is too good it is not authentic, though this particular restaurant is way overrated.

[@Fluster]

I love how you are so kind and respectful. Even for the food you didn’t like, you didn’t say “it’s bad.”

[@HongKongHoods]

I think for me to say anything is “bad” would be wrong - everything is subjective ☺️ thanks for watching! 🙏💪👍

[@Fluster]

@@HongKongHoods Yes, i completely agree. I love the way you respect everything. Thank you so much for the video!

[@HongKongHoods]

Thanks for the kind words of support @@Fluster

[@BomberFletch31]

I've not been there, but what I've gathered is that to avoid getting shouted at: 1. Know exactly what you're going to get before even setting foot in the place; 2. Never ask for anything that isn't on the menu; 3. Never ask any questions about the food; 4. Bad luck if you have any allergies, I doubt they're going to cater for allergies.

[@Ed7501]

Reminds me of the Soup Nazi on the 90s TV show Seinfeld 🤣

[@HongKongHoods]

Pretty much correct 🤣

[@Geo-qs6df]

Me neither. What's the deal of this place, milk from Australia???

[@EvelynGunardi]

If one has allergies (I have both eggs and dairy, I will probably orde

[@waiwai5233]

The owner studied in Australia and loved the country.​@@Geo-qs6df

[@leonieparsons]

This was a terrific episode. Even though I adore Hong Kong and have visited 6 times I haven't been to the Australia Dairy Company (despite being an Australian!). I will definitely go on my next trip which I hope won't be too far away. So good to see you there and how it all works. What time were you there? If you get there really early do you still have to queue? Thanks for such a beaut episode.

[@HongKongHoods]

I would get there around 8am; that way there shouldn’t be too much of a line. Either way, it goes down pretty quickly. Thanks for watching!

[@soha7271]

This place is always busy no matter what time you go there

[@mwaters9647]

Not sure if rude/terrible is a way to describe their service. I understand their language and to maintain efficiency in getting everyone served and operating in a fast paced enviornment, their service is more curt and to the point. Get things done fast and customers get food. Compared to North america, we can't get such efficiency even in a fast food restaurant.

[@DeezyweezyYOOO]

heck yeah! i love your videos and always gets excited seeing an upload. i hope your channel blows up one day!

[@HongKongHoods]

Thank you so much for the support. I hope it blows up too! We'll keep bringing out more videos!

[@stealthking1269]

LOL.. I think the sense of rudeness that most tourist or foreigners get is simply because they are trying to compare it to restaurants in the western world... In most asian cafe's or restaurants the service is usually quick and abrupt and its all about just eat your food and get out of here to make room for the next customer..🤣🤣🤣

[@HongKongHoods]

Couldn’t agree more! Thanks for watching!

[@NEAAFFAIRS]

I'm from Singapore. I disagree. 3x to hk. Similar price point restaurants in Singapore you don't get those level rudeness. They might not have service with a smile but seldom scold customers

[@jennlfloh]

Absolutely right

[@yappyyap7594]

@@NEAAFFAIRS The locals are born n grown in such environment so they probably used to getting F by these "service" crew n think that is "normal". You are being nice to give 3X, I will rate it 5X rudeness as even airport staff in-charge of "assisting" tourists gave me that F attitude when I made a simple enquiry.

[@Guynextdoor1993]

I’m from Malaysia and the restaurants here don’t behave that way. Even in Chinese restaurants, the waiters are usually significantly more polite. That being said, I think many restaurants in HK has improved in their customer service

[@ddnn974]

They were really polite towards us when we visited with my pregnant wife. In fact the waiter moved other customers sharing a table so we could be more comfortable. I think if you are not a jackass they will treat you decently. Remember to leave after finishing your food and not linger!

[@TheChamp70]

I went to the cafe last week. It's not their attitude; it's just that there was a line of people who wanted to try the place, and the staff urged the customers to order quickly and make room for the next customers. By the way, the food and drinks were amazing.

[@HongKongHoods]

Great to hear you enjoyed it there! Totally agreed; certainly not rude for the sake of it, just trying to feed the people!

[@TheChamp70]

@@HongKongHoods I look forward to returning shortly on the next trip. By the way, please keep up the great work. Your videos are essential to the viewers, and I can't wait for your following videos.

[@alf4517]

The food here is very good. One thing tourists must know before you eat here is that you must decide quickly what you want to eat before calling the waiter for orders. They are impatience waiting for your orders as the cafe is crowded with quick turn over.

[@HongKongHoods]

Agreed! Good point!

[@SueLee-ro7re]

Whenever I am in HK, I make effort to visit this cafe. I have noticed that they are more polite nowadays although I never expected 5 star service, just want some cheap and cheerful food. The queue usually takes less time than it looks due to fast turnover of customers. Must try the HK style milk tea and ham + egg sandwich (not toasted coz the white bread is heavenly soft, toasted is just as yummy tho). They have steamed egg desserts, served hot or cold. Be prepared you have to share tables with strangers, but hey I chitchatted with the others last time. Good fun!

[@marioprogamer12345]

I have school in Hong Kong island, and we only have an hour of lunch time I heard that one of my friends take a bus all the way to Jordan and eat at Australia dairy company almost every day I personally, as a Hongkonger have never eaten there before, and I really want to try it once, but whenever I suggested we eat there when deciding what to eat with my family, they say “ah cha chaan teng is boring” I hope I can go there one day

[@SimyWong-x4f]

I m a local... My son doesn't like cha chan tang until trying this

[@marioprogamer12345]

@@SimyWong-x4f I myself eat at a place called Gold Garden Cafe (金園茶餐廳) sometimes, and I really like their food and egg tarts

[@pokehunter7078]

The eggs are the high-light for me at this cafe. Considering how busy the place is, I never found the waiters rude at all.

[@HongKongHoods]

The eggs are amazing aren’t they!? Very fast service, but not super rude.

[@coastyexplores]

Was wandering past a few weeks ago filming an episode about Yau Ma Tei. Nice to actually see what the long line was for now! Great content!

[@HongKongHoods]

Thanks for watching and glad you enjoyed it!

[@John-K-N]

Another gem. Kudos for navigating through this spinning, mad carousel just to break bread, Sam. My heart rate shot up to 200 after watching the segment. Long queues, hurried meals and table sharing are some of the norms of HK dining culture I would rather not experience if I could avoid it. I am surprised they even let you openly film in there at all. 😊

[@HongKongHoods]

Thanks as always for watching and commenting, John! Glad you enjoyed this, despite the increased heart rate 😜 I was t sure they would allow filming, but luckily for us, they were OK with it!

[@BiBiNgai]

They only seem rude when customers asks "can i sit elsewhere". For smooth process, u sit where u r told to sit (share table). Order the food, finish food then order drink (cos table is too small to hold everything). And when u r ready to pay, u just raise ur hand n gesture to a staff & u get a paper with the amt u need to pay at the till at the entrance.

[@HongKongHoods]

Agreed- good summary!

[@iandexterong9196]

They’re not rude at all. It’s a busy service so they want things to move along. Definitely not the Four Seasons but efficient. 😊

[@ShiNoMiRenge]

True!!

[@HongKongHoods]

I wouldn't say not rude at all, but certainly not as bad as some online reviews make out!

[@putianren]

Not rude ?? You must be joking. Been to an eatery place owned by Hong Kong people ?? Give it a try !! Efficient = Rudeness !!

[@iandexterong9196]

@@putianren of course I have! I live here for the past 40 years. Been in all sorts eateries, especially cha chaan teng and dai pai dongs all over HK and NT. If you think that’s rude then you’re in for a real rude awakening. Enjoy your 🧋 😂

[@vincentlu36]

They are rude.. Personal experience.

[@LazyBrownWizard]

They are not as rude as the pre-pandemic era. Also, I happen to enjoy some of the foreigner-previliege of their hospitality.

[@HongKongHoods]

I’ve heard others say that they were ruder before the pandemic- and it makes sense if now they are being nicer as there’s more need to keep customers coming back! Thanks for watching.

[@Andrew.bergin]

Great video as always, the place is just like I remember!You do make me miss Hong Kong so much. Can't wait to come back in June now.

[@HongKongHoods]

Highly recommend it for a HK breakfast!

[@ZxneDxmonz]

Have a safe flight!

[@judyfan2385]

As a local, I once brought my foreign Mexican family to here and the staff is super caring to them by joking and translating. I think the service is very nice

[@KilanEatsandDrinks]

Yeah, I’d recommend to decide on what you’re going to have before entering the establishment and you’re going to be OK. You’re still not going to get service with a smile but at least you won’t get shouted at in your face 😆 But rude service aside, I always enjoy going to _cha chaan teng_ in Hong Kong, I wish I could go again soon. Cheers from Indonesia! 🍻

[@HongKongHoods]

That’s a great and essential tip, especially for this place! Agreed that cha chaan teng are awesome… if you can stomach the curt service. Cheers!

[@KilanEatsandDrinks]

@@HongKongHoods yeah maybe go every other breakfast so you could recover in between 😂

[@HongKongHoods]

Haha both physically and mentally!@@KilanEatsandDrinks

[@KHHBBC]

The power of social media, when i first went there it wasn't busy and it was their milk pudding that people went for because you don't get that in many places. It's also better hot and with ginger.

[@HongKongHoods]

Would ibe interesting to see how much busier they have gotten over the years!

[@erictsoi4851]

They are just so busy and have to be effective for the whole operation to run smoothly. The best scramble eggs ever!!!! I want some now

[@HongKongHoods]

Agreed. Speed is the key! And the eggs are yummy!

[@fantasytky28]

Yea. "Just so busy". Enjoy asking anything about the food on the menu, you will literally get rudely replied "cant you even read yourself?" In harsh way. Though my experience is not the milk restaurant, its the first restaurant in the intro

[@helen2475]

There’s a two-person table which is surrounded by three walls (in front, behind, and on the right), I don’t know if you noticed but its quite an experience sitting there

[@chitsoi4518]

Where was there terrible service??!!

[@lancelottam9946]

I'm a Hongkonger. Such restuarants or cafe teach and remind Hong Kong people to be humble, grateful and fast. These attirudes keep Hong Kong community law-abiding, vibrant and bussinesslike.

[@davyp1532]

Great video as always! I think I would prefer a more relaxed atmosphere but definitely worth a visit for the scrambled egg and milk tea, a real Hong Kong experience. Thanks Sam.

[@HongKongHoods]

Definitely recommend it Davy, although, no, certainly not the most relaxing of dining experiences!

[@vacalepic6768]

8:23 doesn’t the breakfast set come with a hot milk tea? Why u order again?

[@HongKongHoods]

Yes, but here they ask you to order what you want for your food first, and then what you want as the drink later- it’s just the way they work. Thanks for watching!

[@weiang820]

The other side of rudeness is probably because of fussy customers, time waster who spend little money but take their own sweet time picking and choosing, a waste of time serving these people for cheap restaurants like this and time is money in HK. If you are not rude you can't do business and make a profit.

[@situentse4043]

I found it very interesting. They’re quick in getting you a seat, taking your order and passing you your food. I think it’s their style. I don’t consider them as rude.

[@biancawilloughby9980]

We have a lot of old style hong kong style restaurants here in Sydney. So I feel there is a connection. Sadly many of them are no longer around. There is one I go to in my area that does the Hong Kong breakfast. My fave is the scrambled egg and corn beef with milk tea and a sweet cake. Hong Kong yum cha is really good here too.

[@lumchung]

Good to see u enjoy the meal so much in here. Not sure if you even try one special drink called “in-young” like half milk tea half coffee. It’s so good to try as well.

[@terenceng5177]

Just Go in, order, eat and leave. No non sense service or tips required.

[@HongKongHoods]

Agreed; this is a no service, no nonsense place!

[@arthurlee5558]

Well I’ve once seen the waiter yell “put your hand down!” (In Cantonese of course) to someone who was ready to order. Even tho the waiter wasn’t swearing but it felt like he did by the rhythm or the tone. What a masterful delivery of the phrase.

[@crazyking123]

workers are not rude. in the cantonese language, if a person is trying to be rude, he will add curse words into the sentences

[@Kevindiesel]

Great video as always Sam! You showed how awesome this place is, I would love to come here!

[@HongKongHoods]

Thanks for watching- highly recommend it!

[@kimchow6918]

Thank you, Sam, for another great video. We visit Hong Kong from New York City every few years to visit relatives and eat the great food, but we have never tried this place even though we've heard about it, especially for their famous milk pudding. The long lines always deter us from giving this place a try. Personally, I think most cha chaan teng are about the same, serve the same type of food and with the same terrible service.

[@HongKongHoods]

That’s pretty accurate about cha chaan teng having the same style of service! I u destined about the line here, but on our visit it went down remarkably quickly- we were in within 10 minutes! Thanks for watching!

[@SatishKumar41]

Hey Sam. Given that this restaurant is so busy and lot of people waiting in queue. The staff look to be in hurry and that is so obvious. The food, tea and the dessert were good to see and if either the food was not tasty or the staff was treating the customers badly then there would not be much people visiting this place. Thank you Sam and Vienne for debunking the false information. Cheers 🥂

[@HongKongHoods]

Thanks as always Satish for commenting and watching- highly recommend this place for when you make it to Hong Kong! The speed, as you say, is just a part of the service!

[@Cate_78]

I half expected them to tell you to stop talking and eat. 🤣 I haven't been back to HK in so long, this place would give me so much anxiety.

[@HongKongHoods]

They actually did comment in Cantonese (we overhead them)- saying something like "he has been filming for ages now" haha

[@michaelwong4303]

Ever heard of the famous Wong Kee (旺記 ) in Wardour street in london china town?😊

[@HongKongHoods]

I am not familiar with London China town, sorry! What is the place known for?

[@michaelwong4303]

@@HongKongHoods famous for its rude waiters 😄

[@kishoremamman-nt5id]

Really a nice Video💕... That place is overcrowded; as long as you get delicious food, everything'll be comprehensable.

[@HongKongHoods]

Absolutely! Thanks for watching and commenting!

[@chanaaden8310]

Great video! Moved to the UK last September and missing this sorta vibe in restaurants. It's so quiet here lol

[@HongKongHoods]

Where abouts did you move? Yeah, unless you’re in central London it’s going to feel a lot quieter in the UK - and even then, you won’t find that sort of vibe there … for better or for worse!

[@chanaaden8310]

@@HongKongHoods yeah I live like 3-4 hours from central london

[@HongKongHoods]

@@chanaaden8310 Yep, that sounds about the same as where I'm from in the UK!

[@Ttx776]

They are always efficient and caring. They offered priority service to my pregnant wife when we were lining up outside and picked a seat with extra space for us, we were so appreciated for their service.

[@vinaymulukutla358]

I like how the waitress was impressed with him trying to order in Cantonese. I don't think it's rudeness per se, in that the staff are not being that way to insult you. They are super busy and have no time to stop, chat or faff around so they present that abruptness to keep the whole operation running smoothly. To the best of my experiences, people from Hong Kong are generally very welcoming and friendly.

[@danielles7766]

I don't think that white people would understand that nobody has that much time to talk and think while ordering in most big cities in Asia, especially in Hong Kong. Hong Kong culture is a culture of speed and efficiency that doesn't tolerate nonsensical things

[@HongKongHoods]

Hong Kong service is definitely unique!

[@itgirl_nyc]

This place is a “must“ stop when I am in Hong Kong. As I am a slow eater, is stressful to eat here because they want to turn the tables fast. But I enjoy the food, especially the steam milk so I try to eat as fast as I can when I’m there. People are not rude I found, but they do rush you a bit.

[@HongKongHoods]

Very true!

[@azamyahmad]

Absolutely another spectacular beautiful shooting filming footage compilation documentary street food travel blog and you nailed it again, gorgeous filming edition settings presentation and the filming camera work looks super awesome super sharp and clear and I really appreciate and enjoy watching your lifestyle documentary video channel, keep it up and best regards from Montreal QC Canada

[@HongKongHoods]

Thank you for the kind words as always, and very glad you enjoyed this episode- highly recommend this cafe!

[@dancostello6465]

It is a basic eatery and as I recall the waiters didn't mind serving me dishes I pointed out at nearby tables. The staff talked loud. But that is normal. Also there was a neat pastrami restaurant not far away.

[@HongKongHoods]

Thanks for watching, and the pastrami tip!

[@amym3169]

This place has lines every day?

[@HongKongHoods]

Yes, as far as I know!

[@kevwwong]

"Bring cash". Pretty much rule #1 with any small Chinese restaurant here in Toronto. Fun review Sam. Thanks as always.

[@HongKongHoods]

Thanks for watching- I'll be sure to bring cash if/when I visit Toronto one day!

[@DanielByrnes-t6v]

I wonder how sanitary their food is. I doubt Hong Kong restaurants use a letter system like the US does.

[@HongKongHoods]

That’s a good question about food hygiene ratings- they don’t have a letter system like in the US

[@ddnn974]

You don’t have any cases of food poisoning at this joint

[@sandychan480]

Another wonderful & entertaining episode! This was certainly no Michelin star place at least in terms of their serveware/tableware. Spotted at least 2 of the bowls were chipped. lol. I know that some friends do take issue with this as fully paying patrons of an eatery.

[@HongKongHoods]

Thanks for watching! Yes,not Michelin star at all- and I can imagine chipped crockery here!

[@ddnn974]

Read how much the prices are first.

[@redbunnytail9528]

In Hong Kong, when I get elbow, it tend to be older woman. I a teenager, when I in Hong Kong, and it feel like mother hen, encourage me move at pace of street traffic. No slow down people. But I can see how people would think Hong Kong a crazy place, with no manner. It ALso this test, see if Hong Kong a pure stressor or not. In the US, I have interesting interaction, with people from Hong Kong. One time, my mom, who from Hong Kong, invite Chinese doctor, who from Hong Kong, for dinner, and I play video game and I no know her and she start getting annoy at me, just nod an say thank you, when she put plate of food next to me, at gaming computer. And finally. She put dessert down, next to me, and she just stay there. And. I no look. I just say, 'You wanna dollar?' You gonna find you communicate in different way, with someone from Hong Kong. Hong Kong a place that literally gonna teach you OR drive you crazy, never come back. This a breakfast place, really cool. Egg sandwich.

[@xoxfairy]

I went there 5 days ago. Actually they are quite nice when it’s less busy. But the prices are ridiculously expensive when compared to other restaurants serving the same food.

[@HongKongHoods]

What time did you go? That surprises me that you found the prices high- we only went for breakfast of course, but it was very reasonable!

[@xoxfairy]

Oh yes the breakfast sets are actually worth it for the value- but only the breakfast sets. We went around 4ish in the afternoon and we had to order all the items individually.

[@acutelilmint8035]

Also th prices is so cheap thats why its hustle.. only way to keep things so cheap is you need a lot of customers. So understanable

[@HongKongHoods]

True, if prices are cheap, service must be quick to get more customers at tables!

[@sandychan480]

Thank you for your take on the food at this place. Felt v stressed even from just watching. To me, I would just go for those fluffy scrambled eggs with toast and a HongKong tea. 😆😋🤩

[@HongKongHoods]

Haha glad we got the element of stress over in the video! Yes, the eggs and the tea cannot be beat!

[@sandychan480]

@@HongKongHoods You r likely right. Even if it means being uber masochistic for being barked at by the wait staff. Lol. 😜🤪 And doubtless this place is raking in big bucks.

[@HongKongHoods]

I would imagine it is given the amount of customers@@sandychan480

[@RanRanEats]

Last time I was screamed at for putting my bag on the chair next to me. ( I just finished class, there's no where else to place it ).. The waiter followed by saying "What type of werid person does this! Hong Kong has all sorts of weridos" ... Eating there makes me nervous, things are fast pace and you need to get your order across with a snap of a finger. It is not for me :/

[@HongKongHoods]

Wow- that’s a bit extreme, sorry that happened to you! And yes- this place isn’t for everyone. Thanks for watching!

[@MeiinUK]

Maybe they sold that video online ? Have you tried looking ? I found mine, onto some guy's online music video ! I thought that was quite cute.... and he moved it to close to the CCTV cameras well... and I thought that the "internet filming" thing, was a done thing in the 1980s.. but now, it is social media.. etc etc. Snoopy snoop snoop.. and then resell your dirts online. In a name and shame.. and then take insurance money, or to move business revenues, or sales or whatever... Movers and shakers, eh ?....

[@bobuxsniffer6956]

As a Hong Konger its important that you dont get in the way of other's business in Hong Kong when you get in to older school restaurants, they dont care about how you feel today unless you are a long time customer. so get what you, want eat what you want then leave is what they expect you to do

[@ccccssss9251]

As a fellow Brit, which tea u like best? Hk tea or proper English tea. Not rude to ask u to sit down, just for ur safety.

[@HongKongHoods]

That’s a great question, and a good ough one to answer. As far as day to day, i definitely enjoy English milk tea more as it’s a lot gentler and easy to drink. But as a treat and something to look forward to, HK milk tea all the way! 🫖

[@ccccssss9251]

Totally agree 👍

[@LEORedSun]

I've tried this kind of restaurant before. Rush, Rush, eat and get out! It made me very uncomfortable. No thanks.

[@tiamxiang]

Am I the only one wishing that they stay the way they are? Rude, snappy or whatever you call it, it's the soul of HK char chan teng. Imagine the waiter starts thanking customers and asking, "would you like some fries"... That's like being possesed by McDonald's.

[@b.s.762]

Not rude. Just don't want to be stalled by indecisive customer who make them lose business with people lining up.

[@artimage_su]

The next cafe on the right is "Mak Man Kee Noodle Shop" - also noted by some KZbin-bloggers as the best wontons ))

[@HongKongHoods]

Oh, nice. Thanks for the info- I didn’t know that!

[@andrew-nl9tg]

Does hong kong has yelp

[@McBicbic]

I think that’s the first or second time I’ve heard you say you’re not a fan of something on this channel. Fun video, thanks Sam! - Nate

[@HongKongHoods]

Yeah, I do like most things, but that wasn't quite there for me. Thanks for watching Nate, and hope you're doing well buddy!

[@timothyyeung8687]

great contents as always. Bravo!

[@HongKongHoods]

Thank you as always!

[@lolau]

Many HK Chinese said please don’t expect good service inside tea set restaurants as you are usually not required to pay 10% service charge. I can say it is a crazy ideology. But for this “Australian Cow Milk”, the service is much improved. You can eat at a lower pace. No rush.

[@HongKongHoods]

I have heard others say that the service has improved here, and I can believe it- it's really not that bad...curt but not exactly "rude! Thanks for watching!

[@sunbeanme]

I ate there few years ago and when I sit down not looking at the menu yet they started pushing me to order saying it's only few choices no need to think that long!

[@HongKongHoods]

Oh wow- that is pretty rude! 🤣 thanks for sharing your experience!

[@viauyeung]

I donno what's so hype about these HK ice house restaurants, they are everywhere, look at the kitchen where they stock up Campbell soups, Del Monte creamy corn, Ovaltine & Horlicks. These food bank items u can find at the supermarket. Maybe u can find more delicacy at the local 7-11, such as curry fishball, tea eggs & shumai.

[@rileex]

They are not rude actually, it’s their efficiency of working things, making sure the long waiting queue could be served as soon as possible, so no time for any fancy conversation or interaction. Glad you enjoy this unique HK experience, we Hong Kongers took 30 years to accustomed to it too😂

[@HongKongHoods]

Speed is everything here! I really enjoyed the experience!

[@biot_travel]

good to see another vid from 'naughty' Sam. I always wondered about ADC, just didnt look inviting for me (and i am sure they had another branch years ago). There is a shop @ 2:36 that must do okay from the passing queue ;)

[@HongKongHoods]

Recommend it, don't be shy! Yes, that shop has a captive audience!

[@kurlexchoi]

There already many food travelers been to that place and tried out those delicious breakfast that Sam ordered. For me personally, once I enjoy eating its meals I can care less about the service. And for those haven't been there yet, should already checked out the menu before hand and know what to order because can't afford to take too much time thinking and deciding once being seated there. I think I may go there by myself since seating one person is much easier in a long line. Since Australia Dairy Company haven been popular for a long time, the owner could have renovated the cafe to larger space to accommodate more people. I knew Jordan in Kowloon is not spacious. At least they could expand another cafe location or two in other part of HK in my opinion.

[@HongKongHoods]

Thanks for watching, and yes- I agree that they might do well if they expand!

[@jammiede]

Interesting for timing the order, 12 seconds that is insane. Some people like me as a local do enjoy getting scold and wanted to be scolded by this place. One time I went there when I was pregnant and wanted to get scolded for a bit but they saw I was pregnant and told others off to get out of the way. I remembered that experience so dearly as I didn't get the scolding I was looking for and they treated pregnant woman very kind. I'm sad to see those internet armies making terrible comments on their mainland platform about all our restaurants and trying to influence what we have. The mainlanders are asking for 5 5-star hotel service in Cha CanTing.

[@jytan740]

the more rude, the more delicious their food are

[@Mash85]

Great watch! I’m coming back to HK next year, so I’ll to try them. I have 2 kids though… so we’ll see how we manage to navigate that place 😅

[@HongKongHoods]

Depends on how old they are- but if they thrive on chaos they’ll love it 🤣

[@ddnn974]

Just do your homework and know what to do order beforehand. Sit down and tell them what you want and you will be fine😂

[@pakfunwu6579]

Thank you very much Sam👍🏻I love your videos very much,thanks for sharing the local foods for us.I will support at all👍🏻😊👍🏻

[@HongKongHoods]

Thank you for the kind words- and I’m very happy that you’re enjoying our videos! 😊💪👍 more coming soon!

[@jl2000doramail]

I went there last month during my vacation. I don't think they are the rudest restaurant in HK. I can only say what kind of people you are receives what kind of service there. They did say 'thank you' to me. I also saw them seating a pregnant lady at the corner, so people can't get into her way.

[@HongKongHoods]

Agreed, I could definitely see some heart there. As I said in the video, I think this restaurant has a mix of really warm staff and “enforcer” types. I wonder if the owner does that on purpose 🤔

[@vdubs17]

Missed this place when I was there a month ago, there’s so many other CCTs in HK, not really worth lining up for.

[@HongKongHoods]

The line goes down very quickly though, to be fair

[@raymondho4821]

yo bro... they're actually giving you 4 seasons service. Try asking any question (i do mean singular without an S) or ordering something outside of their combos...

[@davechow704]

Many Hongkongers seems tolerate and get used to these bad manners but I'm not one of them. Especially this is not the Hong Kong in the 60's or 70's, the food and service should be improved but not remain the same, no wonder why so many locals rather go up north to Shenzhen nowadays.

[@HongKongHoods]

While I do think that this kind of curt service is a cha chaan teng hallmark (and mostly harmless) I understand your sentiment. This Easter holidays, 2 million people have left the city, while only 800K have returned, according to recent figures. You may have a point!

[@carzakone333]

I hope you could come to Macao one day, our Cha Chaan Teng is different, not rush and not crowded like Hong Kong ones

[@kishoremamman-nt5id]

Really a nice one... That place is overcrowded; as long as you get delicious food, everything'll be comprehensable.

[@HongKongHoods]

Agreed!

[@eng123b]

They are also called "Light speed" serving ... All food come out in less than 30 seconds.

[@HongKongHoods]

That’s a great - and very apt - name for it. Thanks for watching!

[@Powerful3258]

I m from Hong Kong use to lack of service china also but if you go to a family own restaurant service is very good no tipping so don't expect much but in US they want a large tip and eating out is so expensive now inflation i don't eat out anymore I miss china alot try to get a good lunch for less than 3 usd in US good luck.

[@HongKongHoods]

I agree- I really like that HK doesn’t have a tipping culture! Thanks for watching.

[@MMCat7732]

They are very polite and great team work. You don’t even see any of their staff playing cellphones. They are very attentive and get to you before you even ask. You don’t see that kind of services in US.

[@HongKongHoods]

Agreed that they're not bad here, and they are very attentive- I guess they need to be during the morning rush!

[@dimsumyen4034]

As a Hongkonger, I started going there years ago when I was a teenager. Their scrambled egg and toast is the best among all the 茶餐廳.

[@HongKongHoods]

I agree- the eggs here are divine! Great that it’s been around since you were a teenager. Hopefully the video brought back some good memories!

[@jackcsk]

They are not rude nor terrible at all. The waiters are just having strong personalities, but they are caring for elders and pregnant mom-to-be. If you want to taste a really rude steakhouse, there is one in Prince Edward - you stated the gravy type, they give you another one, and they are reluctant to change.

[@Munchmores]

I have not experienced very rude service from the staff. I felt it could feel rushed or impatience from staff because of the usually cramped seatings, long lines and sharing of tables with strangers.

[@HongKongHoods]

True- i think if anything the staff are just in a hurry, not super rude!

[@homay4460]

I love this restaurant so much...my parents used to bring us here on Sunday before going to church! Thats long time ago, its in 80s...the restaurant is now much bigger than before..whenever I passed by Jordan, I would visit there..lots of memories to me. However, their prices are going up every year..thanks for sharing this, I will definitely visit again when I back to HK sonner😂

[@HongKongHoods]

Thanks for watching, and for sharing your childhood memories. Hope this video brought back some of them. It's still very much alive and kicking, and waiting for you to visit again!

[@henrylee3483]

as a hong kong guy here, i dont find they are much difference than many other similar cafe

[@HongKongHoods]

Thanks for watching. I guess the curt service is a hallmark of HK cha chaan tengs at large!

[@richardhaw9757]

That City has always been like that, never seen anywhere like it. been visiting there since the eighties.

[@HongKongHoods]

And don’t we love it for that! 🙏👍💪

[@janegalella8743]

I was in HK last May and stayed at the Eton Hotel, so I went there twice and brought back egg custards to share with friends.....personally dont like to eat in such a rush/tight space.....thank you for sharing!

[@Jeremyho439]

They are lots of fine dining restaurants in HK. Relax, excellent harbor views and service. They even provide different brands of cutlery for you to choose. I will strongly recommend you to try. By the way, Eaton HK. Is not even a 3 stars resting hotel.

[@HongKongHoods]

I love the Eaton! I understand, as it's definitely not relaxing service! Thanks for watching

[@HongKongHoods]

Yes, all different kinds of dining options in HK!

[@janegalella8743]

@@HongKongHoodsEaton is a convenient location for me. I had eaten wonton noodles on the same street with shared tables, I do like their milk and egg custards, the best!

[@meisdan]

You did one extremely important thing right, which was to decide on your dish early. They don't want you to ask for recommendations, it's all on the wall. Be a snappy customer who orders right away. Then you'd be left to yourself to enjoy your meal. You may take more time to finish it, but it's really not the vibe there. You automatically speed up. And another cardinal sin in the joint is to stay even after you have finished. So get up quick once they give you the bill. Thanks for covering this very iconic restaurant which curiously showcases some very peculiar hongkong qualities, snappy, no non-sense, efficient, only show kindness when necessary, and the "warmth" that you mention.

[@kpchan19]

This cafe staff are super efficient. The way they sit customers at tables were like doing jigsaw puzzles. Long queue move rather quickly. Food consistently very good. 😊

[@user-fn8yq3jz6t]

I grew up with this restaurant before you’re born. I can’t believe it’s on YT “review” absolute amazing! Btw Bruce Lee grew up in that neighborhood too. We went to the same school there! Have fun!

[@juliec680]

I was there many years ago…. too many customers and we were supposed to know what to order beforehand. The waiters have no time to wait for you to think what to eat.

[@HongKongHoods]

Very true- they certainly expect you to have your order ready the minute you sit down at this place! Thanks for watching

[@cindyk3832]

You can't expect customer service, and it's all about eat and go! Move along! I don't mind the food if it's taste delicious

[@HongKongHoods]

Agreed! A great example of Hong Kong cha chaan teng culture!