This Made My Starlink Faster More Reliable And Lower Latency

This made my Starlink faster, more stable, and lower latency! The best part about it is that works on your Starlink Gen1 Gen2 and all future Starlink systems.
My goal was to figure out why our Starlink system was getting slow download and upload speeds, high latency (60ms), and overall poor stability and reliability.
Well... I DID IT!
- Faster Upload and Download Speeds
- Lower Latency (3X Faster Pings) from 60ms down to 20ms
- More Stable and Reliable Connection
I've never seen this trick on a forum, on KZbin, or anywhere else for that matter so if you get value from this video please consider sharing it with others that it can help, and don't forget to thumbs-up the video.
For more Starlink coverage subscribe and watch my entire PlayList at: • SpaceX Starlink Instal...
This is what I'm using:
- Link to Managed Switch: amzn.to/3EQJKZy
- Link to Unmanaged Switch: amzn.to/3FVbaih
- TP-Link Router - amzn.to/3so07J1
- TP-Link Outdoor Access Point - amzn.to/3uqDYfP
- TP-Link Control Module OC200 - amzn.to/3Lduaf3
- TP-Link Control Module OC300 - amzn.to/3rVBqEx
These are the two websites I reference in the video
satellitemap.s...
starlink.sx/
💎 I would love to hear your thoughts in the comment area below!
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[@jcristina]

This made my Starlink faster, more stable, and lower latency! The best part about it is that works on your Starlink Gen1 Gen2 and all future Starlink systems. My goal was to figure out why our Starlink system was getting slow download and upload speeds, high latency (60ms), and overall poor stability and reliability. Well... I DID IT! - Faster Upload and Download Speeds - Lower Latency (3X Faster Pings) from 60ms down to 20ms - More Stable and Reliable Connection I've never seen this trick on a forum, on KZbin, or anywhere else for that matter so if you get value from this video please consider sharing it with others that it can help, and don't forget to thumbs-up the video. For more Starlink coverage subscribe and watch my entire PlayList at: kzbin.info/aero/PLUrdf7hvHC2KXLQg3HIi8keQOIdxcheS7 This is what I'm using: - Link to Managed Switch: amzn.to/3EQJKZy - Link to Unmanaged Switch: amzn.to/3FVbaih - TP-Link Router - amzn.to/3so07J1 - TP-Link Outdoor Access Point - amzn.to/3uqDYfP - TP-Link Control Module - amzn.to/3Lduaf3 These are the two websites I reference in the video satellitemap.space/ starlink.sx/ 💎 I would love to hear your thoughts in the comment area below! If you would like to get a FREE copy of the Prologue to "How To Create A Digital Fort Knox - Backing Up Your Digital Life" or one of my other FREE books, simply visit jcristina.com/books Consider subscribing to the channel, commenting below, and signing up for my newsletter at jcristina.com/join Interested in any products that I personally use? Visit www.amazon.com/shop/jcristina or go to the bottom of this description for direct links. [ Channel Membership ] KZbin has recently made Memberships available to this channel. The great thing about this is that I can now provide perks for becoming a channel member as a way of giving back and saying thank you! Simply click the JOIN button under any of my hundreds of videos. If you enjoy my content and are thinking about contributing to the channel by becoming a member, I thank you in advance for your generosity. Rest assured, I will continue to make quality unbiased content and build this amazing community of fellow creatives. For business relations please contact me at jcristina.com/contact Follow me on Instagram @josephcristina for extra behind-the-scenes content and if you found value in this video, please take a moment to Thumbs-Up, Subscribe, Turn-On Notifications, and most importantly Tell A Friend about the channel. If you haven't, download my 🆓 FREE ebook over at jcristina.com/ebook please check it out. There is something there for Amateur right up to professional photographers. Join our Creative Discord community at 📰 community.jcristina.com Subscribe and use promo code YT20 at checkout and receive 📦 20% off everything in your cart at jcristina.com [ Media Contact Business Relations ] 📧 eMail - jcristina.com/contact [ Free Giveaways & Promos ] 📦 20% Off everything jcristina.com - Subscribe & use Promo Code YT20 🆓 FREE eBook jcristina.com/ebook - 10 Tips To Making Tack Sharp Images [ Tea I Drink ] 🌒 Dark MoonTeas DarkMoonTeas.com [ Social Media & Additional Conections ] 🎬 KZbin - kzbin.info 🔖 Twitter - twitter.com/JosephCristina 👀 Instagram - instagram.com/JosephCristina 👨‍💼 LinkedIn - www.linkedin.com/in/josephcristina 📖 Facebook - facebook.com/joseph.cristina 📰 Creative Discord Server - community.jcristina.com

[@KingTechGuy]

There is no data caps with 5G home internet.

[@pures1n]

How much is your ping to Virginia speedtest server from southern florida?

[@rainfn1959]

@@pures1n he was getting around 46ms

[@chriswood7632]

I can't figure out how to contact Starlink. your video was informative on why and what we can do. I was able to find where my PoP was and where it should be, but I have searched my Starlink account and there seems to be no place to send them a message.

[@cdoublejj]

@@KingTechGuy that depends on the area, carrier and country. in the United states we have the brute squad! If you watch more than 8 episodes of any series or download more than 7 computer files. they come in with patty wagon full of brutes and break your door down and punch you in the stomach. and if you really did it a purple-nurple.

[@lifeinmexico189]

You are a great teacher. I appreciate your explanations - especially the “why”. Thank you. Our public school systems would improve if we had more teachers like you.

[@jcristina]

You are very kind. Thank you.

[@gcp6296]

Great stuff. All of this could've been shared in less than 5 mins. I had to fast forward through 75% of this video to get to the actual topic promised in the title.

[@jcristina]

Ya. I suck at my job.

[@kylevanzeumeren5878]

Anyone wanna share the cliff notes?

[@PhinAI]

Yes, great stuff! For someone who had no clue what "StarLink" is, the pace and thoroughness of coverage was very nice. Thank you!

[@BoomChing]

Thanks for adding the timestamp

[@lisahull6059]

@@jcristina You are awesome!

[@ellistonmclean939]

I am a Cisco-certified network technician and your explanation is simple and I agree with you.

[@mdw1274]

About 3 wks ago we started having connectivity issues. Upon running Speedtest, I found out that although speed was high, we were having rising issues with packet loss. Started out at 1-2%. Last week started a ticket after it went to 49.7% loss. Got msg back to chk connections, dish and power cycle router which I did. After that nothing from tech support since then - a week. Even KZbin videos buffer momentarily and gaming with grandchildren almost nonexistent. No way to contact tech support directly. How can you even run internet related company like this. I'm pretty sure Cisco and others would go outta business if that was their business model.

[@kimalexschwartz]

Well, it is a simple explanation and easy to understand, but there is a lot of misunderstandings like the backbone provider infrastructure, what a NOC is, traceroute information etc

[@DonnaCouture]

Awesome info. Very well explained even for someone like me who just ordered Starlink on Oct. 14, 2023. Thanks so much for making this video! ❤

[@jcristina]

Congrats. Thanks for being here.

[@GhostTownRanch]

I can’t tell what’s more amazing, that an email improved your speeds or that you actually got a response from SpaceX support…

[@jcristina]

Equally amazing. I will do a video about Contact Support. Stay tuned.

[@carlboyer3738]

@@jcristina I would LOVE to find out how to contact StarLink support!

[@BoomChing]

Support has specified in their QA that you cannot request to change your POP.

[@benson0002]

Just like the other commenter said SL wont change your pop on request so not sure what kind of pull you have but my response from them was your starlink dish automatically picks the best pop server for your location and cannot be manually changed as it will revert back to the auto sellected pop when it runs its schedualed diagonostics.

[@rizer1801]

@@benson0002 j never said they changed it. Rather just he sent the email and it got better. I bet he received a similar reply but that wouldnt make for good content. Happy to be corrected on this.

[@subseacables7081]

Hi JC! Writing from Brazil, still waiting for my STL, but already since now thanking your amazing, splendid clarifications about those topics, the best I've seen so far in the net. Hope I'll find more nextly. Be happy and healthy with your family.

[@jimgbf]

I went to Starlink support and searched for "PoP", and this is what it says, "We are unable to make these changes upon request. Our network is dynamic and is designed to route your traffic through the most optimal path at any given time. "

[@mobiltec]

Starlink is worthless...

[@iku_33]

@@mobiltec you haven't had rual internet. It's a life saver for us

[@eliasalves2994]

@@iku_33 Thats true if you have good Cable internet or even Fiber than you don´t need it but if you do not have access to this type starlink is a life safer

[@fuqutube]

@@iku_33 honestly if you are rural, your better off with NO internet. Grow food, do stuff

[@mobiltec]

@@iku_33 Um... I live in the middle of no where.

[@adrenalinefueledfirearms]

Thanks for sharing this information. I shared it with my irl neighbor who has Starlink gen 2 gear and then linked it on my KZbin channel along with my experiences with the Gen 3.. all 2 days of experience. Between this video and others in your Starlink playlist it really helped a ton when it came to my prepurchase research.

[@scottmccoy9025]

Always do a reboot from within the Starlink App on the wifi and the router once a day. That will dramatically help with speeds... Also put the dish into stow mode and then hit un stow once a day and that will also force to dish to find a more preferred satellite which helps the speeds big time. I am in a waitlist area with the RV vesion and my speeds are always up near 70-100Mb download. Get 2-3 mesh units as well.... Huge difference !! AWESOME!!!

[@phillyguyonamission]

Joe, I just ordered Starlink and happened upon your video wow you're the best man . . . . . major content!

[@jcristina]

Thank you for the positive feedback. So glad you’re here.

[@efrankphd]

When I started watching this video, I was waiting to find out what I had to buy next and how much more it was going to cost me. This is probably the only piece of helpful information that I have ever seen that "didn't" actually cost anything. Oh and btw, after a year of being on the waiting list, I should have my dish in about 3 days and I'm pretty excited. However, it's really cold up here in Michigan and they're talking about more snow on the day I get my dish Uggg I/we appreciate your sharing this, and I'll be looking forward to any future tips that you might find for Starlink users :)

[@jcristina]

Truly appreciate your positive feedback and I hope to hear back from you in a week once you have Starlink up and running. Welcome!

[@mrmotofy]

I helped family set it up in the UP...they are NOT techy people, tried satellite found out I was right they would hate it. I showed them how a good phone booster could get them a good signal by bringing mine with, then mounted ant to a 2x4 out the window for a few days...MY internet was great...they didn't wanna bother. Finally convinced them to try the Starlink...They love it and can now do all the normal things. I can watch my cameras and do all the normal things while there too. They kinda ignore me :) It's ok I got internet. They sure appreciate my knowledge when they actually need something done though.

[@carriejensen9772]

You made my day! awesome - i'm a full time RV and didn't realize I was still linking to a POP that was not the closest.

[@jcristina]

I wish you can change it. But after I made this video. About 2 weeks later they stopped changing it. 😔

[@NealR2000]

This is the last of your videos I will watch. You have this incredible knack of dragging what should be a three minute video into this.

[@jcristina]

Thanks for stopping by Neal. In the future when you watch videos on other channels, use the scrub to skip past the shit you don’t like. You can also get some Adderall a shot. Might help. Thank and have a good weekend.

[@CCCPWarHammer]

@@jcristina lol that adderall had me rollin lol

[@solvillabaja2040]

I literally just got my starlink yesterday. I live in Baja and I plan to take the system with me to points south of where I live-- which is about 45 minutes from the US border near Ensenada. I have had reports from others who have done the residential with portability option who take their systems down to the Bahia Conception area with them. They are saying it works great so I am looking forward to actually having internet while we are down there. Thank you so much for this very informative video. Before I watched it I did not even know what Latency was! LOL! You have very succinctly explained it and I will definitely try this and subscribe to your channel! Muchas gracias!

[@jcristina]

Blessings.. Glad my videos are helpful!

[@helenettlin7152]

We’re way out in the country where DSL or crappy satellite service is all that is available…until we got Starlink. We absolutely love it. It’s like comparing Fiber with dial up.

[@jcristina]

So so glad.

[@howardkearney7989]

Just this week I received an email from Starlink to confirm my order! So any day now. This is timely for me. As I'm in the New Orleans area I plan on using Starlink as replacement for my ground internet because every time a TS/Hurricane comes through it takes weeks before they repair the phone poles. This is me taking responsibility for my utility needs. Thanks for your content, I just subscribed.

[@z000z]

Same here. Along the north east coast either winter storm or something tropical in the summer knocks out service for days. Just installed my dish and got service up a few hours ago. I'll see how it goes over the next few days/weeks.

[@peteramon33]

Again, thanks so much for putting together these videos. These tips/tricks videos are imperative for Starlink owners in my opinion. My household finally got our STL and as I had the feeling it would for gaming while living in the Michigan countryside, it's outdoing the hot spot's download/upload speed on my smartphone, however, latency is about the same. I do have some obstruction issues (tree tops) I will be taking care of today. To add a comparison to Hughesnet's latency, our Starlink latency is in the 40-60 ms range while Hughesnet is 850-950 ms, hahaha, with a data cap, yuck. Major difference. Goodbye Hugesnet.

[@jcristina]

Thank you Peter. Please share with your community the channel. Happy Father’s Day.

[@shad0wmech]

What part of Michigan are you in and have you seen any improvements since this post?

[@peteramon33]

A vast improvement over Hughesnet, but our Starlink started off hit and miss, even after following much of JCristina's advice. However, it has improved since the first month and gotten better. Especially for gaming, I'm not kicked off near as much as the first few months of having Starlink. It happens rarely now. We'll get a bit of lag once in a while, but not kicked at least.@@shad0wmech

[@IDPhotoMan]

My Starlink is in the mail. Love your videos! And those satellite websites are so cool. I could just watch them slowly moving by my house for an hour lol.

[@5thhorseman559]

I will definitely keep an eye on this. I was also very surprised at how much rain and light clouds impacted the speed and latency, I am also in Southern FL ( moved from Sunrise to Avon Park) and we had some lite rain and clouds yesterday and speed was below 80Mbps, normally we are 120 to 200.

[@jcristina]

Yep. Likewise. But. My u-verse service was 15mb down 1.5mb up to 80mb is fantastic during a storm. 😂

[@ericroll]

I'm in the Orlando area and have Viasat. When it rains, my connection is lost completely--it goes to zero. I just ordered Starlink, I'm looking forward to having *any* Mbps when it rains. Very excited about Starlink! 🙂

[@Mogul20478]

@@ericroll You will lose connection when it rains with Starlink to. We do constantly.

[@5thhorseman559]

@@lickcarpet yeah that was the good Ole days, I am lucky if I hit 20 now....they have really throttled this down now.

[@5thhorseman559]

@@lickcarpet mbs(download) latency started out low(30 to 40 ms) but has been between 90 to 150ms. Bear in mind when I got this, the first 3 months or so were great, over 100Mbs downloads, and 30 ms latency....it has been really throttled down.

[@vremster]

I got my Starlink just today and came across your videos. Very helpful. Liked and subscribed!

[@jcristina]

Welcome.

[@julievillani8947]

Hey JC, thanks for sharing these insights. You are lucky to have multiple POPS in the USA. Down under in Australia we have one, yes....one lonely POP...in Sydney. Hopefully, this number will increase so that we can do what you do to improve latency. But...compared to what we had before Starlink we are not complaining. Really enjoying your channel. :)

[@jcristina]

Thank so much and I hope more POPs come to you sooner than later.

[@julievillani8947]

@@jcristina Thank you.

[@MichaelThompson-yd6us]

im from New Zealand and have zero pops. when i went to the starlink coverage tracker, it said i wasnt connected to any pops. do the pops have to be country based? or should mine be connected to australia?

[@sirdropbeartv]

@@MichaelThompson-yd6us should connect to Sydney, just may have around 60-70 ping instead of 25-40

[@d1o2n4]

2 years later still only one POP. I'm in Perth and it's in Sydney 1000's of KM away. Sigh

[@aliengoboom]

It really worked! i moved the green dot to my location and boom i got more mbits than ever!! thank you for this information.

[@jcristina]

Awesome. Blessings!!

[@sp3cialk79]

This is from their support page under advance networking: Can you change the satellite downlink location or PoP that I am connected to? We are unable to make these changes upon request. Our network is dynamic and is designed to route your traffic through the most optimal path at any given time.

[@bryanthomas2352]

Thank you so much for the amazing info. Now my Starlink download speed is 285 MBPS, upload speed is 35 MBPS, and latency is 48 ms

[@BlessedBeJESUSCHRIST]

This did not help you, your not allowed to request a change in pop

[@lyfandeth]

Just an educated guess: Starlink is having capacity problems based on locations. They may have used a (poorly designed?) algorithm that automatically tried to load share, without allowing for performance loss.

[@jcristina]

You may be right.

[@mrmotofy]

There's always oversights and growing pains...then there's those computer gremlins that just cause problems for no apparent reason

[@SkyGypsy]

Compared to barely faster than dial-up (DSL) from AT&T for which I've been paying $214 a month, I'm sure I'll be happier with Starlink. We're getting ready to install it today. It took 5 days from the day I ordered it, for the equipment to arrive!

[@johnarnold5739]

Out of curiosity did you order the rv one? I know there is one for rv traveling but you don't get great speeds because your on a different tier of satellites, but get it with in a couple weeks. As far as residential i just got mine last week and was on a waiting list for 10 months our neighbor was on for almost 9 months and another friend 15 miles away was on for over a year. so if your speed arent much better than let say 14-25 MPBS then you got the wrong starlink system i believe.

[@SkyGypsy]

@@johnarnold5739 No (but in the future when we start traveling more I'd like to get the RV model). We got the Home model and are really pleased with it. It occasionally freezes, but only for a few seconds. We can have as many devices connected as we want. Websites don't time out before they can get connected. Streaming doesn't come to a dead stop - no streaming or buffering problems whatsoever. Now I wish I had a dime for every error message I've ever seen when AT&T was our IP. If I did I could easily pay their final bill. Their parting shot was to overcharge us. I haven't NOT had Pac Bell, or SBC, or AT&T since 1982 - so much for being a loyal customer.

[@johnarnold5739]

@@SkyGypsy I love mine its a game changer for sure. I bought a house up in the hills so didn't have internet for 10 months, it was worth it for the view I got. However being a guy who likes to relax a couple days a week and play games online with friends not being able to for 10 months sucked, but now shoot minor freeze a couple times a day for a second or two not bad at all. I average 120-220 Mpbs which is over and beyond my expectations. I just convinced mu coworker who lives in the sticks to order it today lol.

[@SkyGypsy]

@@johnarnold5739 I know, right? We work from home and reliability is essential. Not only that but we live in a wildfire area. 7 years ago, when the Valley Fire hit us our notification was Nixle, but the landlines went down within 2 hours. After that there 5 deputies that were going house-to-house telling people to evac. Most had already left due to the heat & smoke. A lot of people saw it on social media. What I'm trying to say is, reliable internet saves lives. I've said this time and again to AT&T. We don't have fiber optic, no cable, not even dial-up, cell phone towers are out of range so we use wifi calling, and now DSL is obsolete. I asked my neighbor if he had a plan (he did upkeep on a local hospital's computers), but he didn't. When I told him we had starlink, he ordered a kit, and my husband just installed it for him.

[@MrRenoman2011]

Awesome Video Joe as always you are wealth of Knowledge greatly appreciated.

[@drgafaat2101]

17:12 for the answer

[@gregmueller8023]

Just got mine yesterday! thank you for your info. looking forward to setting this up this weekend at the ranch.

[@jcristina]

Congrats.

[@Mywhtjp]

Hi and thanx for making this. I have had my Starlink for a couple of weeks now. My latency gets between 30 to 50ms. Speeds fluctuate so much it's almost not worth measuring. I have been using Excede dish service for the past 2 years. 12Mb package. Ugghh.. but still faster than a local DSL service. So happy now with super low latency than I was getting.. 680ms and a few mb speed was frustrating. So I'm in S. Oregon and there are no green triangles near me.. I am in the middle of 2 purple ones.. I just loaded this website and do not see ANY green triangles throughout the US.

[@ericwebb1578]

I'm in the same boat as you, no green triangles on the map for me either

[@jcristina]

Absolutely. I’m grateful for service but most remain open minded.

[@Mywhtjp]

@@ericwebb1578 What part of the globe are you residing in..? I'm thinking maybe he has some extra special code to see them greenies..

[@MsBohemianSoulTV]

Was wondering the same as I don't see any green triangles either.

[@9alex36]

@@MsBohemianSoulTV They only appear green when you are viewing the website from a device connected to your starlink system. Then it knows how the packets are being routed.

[@FischtankProductions]

Your content on Starlink is the best on the web. I have never had over 10 upload speed and my ping is always 50 or more. I’m going to try this tomorrow. Thank you for the info.

[@jcristina]

Way to kind.. Thank you!

[@Joshuajohn71]

Howd it go?

[@DavidMNewbold]

This is excellent information! I already understood the logistics involved in latency but had no real idea how to go about tracing it specific to Starlink. I live in the rural suburbs outside of Nashville, TN and we do not yet have access to Starlink. I've had my order in for about 1 year now and the site indicates that I might be shipped my Gen 2 system in mid-2022. I have high speed cable internet where I live but it is often down and when it is down sometimes it takes more than a week to get the problem resolved. My wife and I both work from home for a large percentage of time and we need reliable internet. Our hope is that Starlink will offer us a "backup" that will work a lot better for us than having to depend on using our cell phone hot spot with limited data usage and far lower speeds due to where we are located. I think the information you have been providing will be very valuable to us when we get setup and are looking to tweak things to maximize our service.

[@jcristina]

I completely understand. Our AT&T u-verse here was horrible and Starlink has been a really great alternative. Hope you get yours soon.

[@dno440]

Let fast fwd I appreciated the extra fluff because I was going to skip it but then I thought my kids need to know this stuff to so they got to sit and learn to. Appreciate your videos and your time/effort to help.

[@okay1904]

BRILLIANT. Excellent thinking, and good action on the part of Starlink - superb attention to customer service. They are definitely listening. Excellent.

[@jcristina]

110% agree

[@nikolaosraptis1449]

Thanks for the info! Great stuff. I highly appreciate your content.

[@martinphillips4607]

Hey jcristina I’m a cord cutters just like you, question I’m wondering 🤔 why is star link have a basic pack, and now a premium package . I have talk to a lot of star link friends , and the first thing they are always recommending is a better router, as well vpn . What is your take.

[@jcristina]

Sure. Now that you can turn off the router WIFI and use your own, a VPN and even a MESH network is possible.

[@randolphtorres4172]

THANKS4GIVING young man extremely good post

[@jcristina]

Thank you.

[@johncelesnik8907]

My experience: I requested a transfer to a closer POP and Starlink responded by telling me I was already connected to the optimal POP, which is New York even though I am closer to Virginia. They also explained that the system is dynamic and automatically adjusts to the optimal POP. When I started I was on the Atlanta POP.

[@virtualDon]

This is exactly what they told me, too. I have always been on the NY POP even though Ashburn is much closer. The only thing I can assume is that my Primary Ku band link is always to the north and closer to the NY POP?

[@NTM2009]

He had his changed 8 months before you tried. Things are changing daily with starlink and one of those is no longer allowing pop changes

[@slavyanev1323]

Yep, they rejected my request as well. And the support is not very useful - waited 2 weeks to receive a template rejection, pretty similar to the OP. This comment should be higher on the list, since this video is no longer valid.

[@houndsmanone4563]

My wife purchased starlink over a year ago but I've been too dang lazy to ger up on the roof to connect so I started watching KZbin vids to learn how to hookup starlink. That's how I found your channel and will use your tips to receive fast internet service. My son has a service in Raleigh, NC that allows him to get lightning speed service. He can download 5 complete games in 5 minutes while it may take an entire day for us to download 1 game on my wife's laptop. My wife just got back from visiting my son and she downloaded things on her laptop in 7 minutes which she couldn't even connect from our home internet so, that's where we are. So my mission is to get tapped into this modern day internet speed. I live deep in the woods, so I downed numerous trees to clear the airway. Next is to climb up onto the rooftop and put the dish/antenna up there. I'm so far behind that it may take me years to catch up with modern day users but I'll stay tuned into your channel to learn about starlink. Happy New Year! 👍🏽🤠 01/01/24 I just subscribed to your channel.

[@MachuPichuu]

I noticed when I was getting my fastest speeds and lowest latency (320mb, 28ms) was when I was connecting to Los Angeles, I'm in Phoenix. Now im showing as comming from phoenix but my speeds and latency are garbage(85mb 35ms with lots of jitter). I think some of these locations might be overloaded or under developed and you don't always want to be connecting to the closest POP.

[@jcristina]

Could very will be saturation but what is stranger. I personally would be load-balancing over a massive fiber which. Ethernet POPs. Maybe the are or they are working on it.

[@chuckandjanegoodguys2451]

OH my oh my ! And this is the cause ofall my mess even on dysh. Am changing over to SL sooner and this is something. Watched 2 of your vids and Thanks.

[@jcristina]

Thank you. 750 more videos where that came from. 😆

[@timrobertson8242]

Excellent explanation and tip for when to chat with Starlink support with enough information for them to help you. It also a solution without some one-off technical hack. I appreciate the balance and "digging" into what you first detected as an anomaly, giving StarLink the opportunity to respond in your first two calls. Great integrity on your part and refusing to find Helpful information being broadcast. Thanks!

[@jcristina]

Thanks so much. Glad you got something out of it Tim.

[@Bsrushin]

Appreciate the information. Very useful.

[@jcristina]

Thank you!

[@paulstubbs7678]

Interesting, you'd think the system would automatically optimise the settings, not just leave it to an operator.

[@jcristina]

Absolutely. I will speculate all of the POPs being fiber linked together will load balance as time goes by.

[@AdministrativeReload]

I am sure it was optimized and they actually de-optomized it to make the customer "happy". The thing is that speed test tools only test the speed to a local data center. This can be very misleading as the websites you usually visit day to day are typically NOT local. Most of the internet runs on Amazon's servers. Amazon's biggest data centers are located in Virginia. Microsoft also has major data centers there, along with several other companies. Most likely they analyzed the traffic patterns and determined the best overall experience would be with a POP local to where most of the internet traffic was going in Virginia. After he uploaded this video he probably wondered why it took longer to upload than the last video even though his connection is now "faster"😂

[@paulstubbs7678]

@@AdministrativeReload Now there would be a good 'before' and 'after' test, although it would probably have to be run repeatedly spaced out over a longish period to be of value.

[@lmn1966]

Thanks again for your videos. Great work

[@jcristina]

Thank you for being here.

[@deeper4cheaper128]

Good stuff. On an semi unrelated note, how were you able to get Starlink in a heavily populated area such as WPB? Just curious, thanks.

[@jcristina]

I’m actually in the farthest West part of the city in the equestrian area.

[@NcogNuto]

Appreciate the video. I'm new to your channel. My starlink is in route. I'm North of Tulsa about 35 miles in bfe. I hope starlink helps me as much as you did

[@jcristina]

I bet you’ll love it. Congrats.

[@scottpeal60]

A NOC is not a POP. A NOC is a room containing humans that monitor the operations of a network. The are a lot more POPs in the USA than just 8. Pop means point-of-presense and indicates which data centers in the USA a company keeps equipment in. There are key POPs in the USA which major backbone providers exist to exchange data packets, Miami being one of them.

[@ThePhilliesYou]

Liked to get this comment to the top to clarify information. I kept hearing NOC and was saying that is not correct. That he meant internet exchange (IX) locations. I am guessing that starlink is in Equinix facilities.

[@ChrisDied]

This video should have been 30 seconds long....

[@seba_595]

I just ordered my starlink and your videos are being very helpful, thank you!

[@craftythinice2795]

This is amazing to know.. unfortunately for me.. I’m in Ontario Canada and my only “pop” is in New York State .. my pings are all over .. makes it hard for me to stream warzone.. I’ll be keeping an eye on new triangles on that map closer to me!

[@jcristina]

Ouch. Well, keep monitoring and when you are a new POP come into operation closer to you JUMP ON Starlink immediately to move you. 👍🏻

[@spac3mansp1ff]

@@jcristina I'm in Montreal, Quebec. None of my triangles are green. All 9 are purple.

[@craftythinice2795]

@@jcristina I'll be all over it... thanks to you and your informative video! thank you for this as im a permanent starlink user for over a year now and now have hope it can be better than what it currently is for me

[@kurtscheuermann1928]

Thanks for the information, this was a lot of good info.

[@dalegray934]

We have never ever come close to feeling any limitations on our Starlink -- of course we came from a terrible ISP with lightning-like dial-up speeds so we are still pretty gobsmacked by the crazy speeds of Starlink. Downloading reports and information to work has gone from a slow slog, to almost instant results. Still --- I will check this out for future reference. I wonder if more "POPs" will come on line as the network develops to carry more people. Fun to see how all this works, thanks!

[@jcristina]

Horrible ISP makes everything great for sure.

[@LoanwordEggcorn]

As Starlink grows with more current-generation and later laser-interconnected satellites, it will largely replace most of the use of the Internet to carry long distance traffic and drop off your traffic nearest to where it's trying to go on the Internet. It's like having a highway bypass that goes directly where you want to go. So yes, it will get faster.

[@MarkGautier]

Thanks for the information. I just ordered my Starlink yesterday and should be arriving next week. I am going to use your tips to make sure I am getting the best possible result. Great channel.

[@jcristina]

Wow. I had to wait 8 months. Congrats. 🎉

[@MarkGautier]

@@jcristina I ordered in September and got email on Wednesday to complete the order. I originally ordered in Md when first available and since relocated to the UK. I had to cancel my US order and order again in the UK. I’m living in the country and internet is atrocious. Starlink is going to be a real game changer.

[@stevec2578]

Big fan, Joe, and find your ongoing input surrounding Starlink to be invaluable! Thank you. . I'm in queue for a Starlink system but am on the dreaded Wait List due to our future location near Aspen, CO. However, I currently reside in rural NE and this locale appears to be active and open. My relocating to CO is dependent upon securing Starlink and I'm wondering if I order it for my NE locale if I can then relocate the system to the aforementioned Aspen area without getting burned (read throttled down or worse!)? Your thoughts and any thoughts on how I can access a human representative within the Starlink Customer Service system?

[@jcristina]

Yes. You can relocate. You will need to contact them and let them know that you permanent address changes. If not they will want an extra $25 month for roaming.

[@Chartreuse-Dragon]

Same here, and I was met with success. Oilfield worker... and Dallas area is saturated. But hey, I'll be using it in New Mexico. Upon logging in, I was able to drag-and-drop the new location on their website, and viola! 6 hours later, I was able to complete the purchase. The problem will be that in roaming, YOU WILL BE AT THE BOTTOM OF THE LAG-LIST. You could lock yourself into an unworkable solution depending on what your needs are. Best of Luck!

[@stevec2578]

@@Chartreuse-Dragon Glad to read of your success! I'm still colliding with Starlink. . .This time, I'm going into my account attempting to edit the Service Address and keep getting a failure/rejection. Then, I get into a Service Request and that too, shows an error. Frustrating! Anybody out there in the JCristina Tribe have any similar experiences/thoughts?

[@donmundt2562]

You are the real deal. Thank you for the info. I'm getting my package soon and although my throughput will be much faster(I live in the country), it's good to know how to change it to make it faster. Much appreciated.

[@jcristina]

Thank you for being here.

[@grubbb]

Enjoyed your video! I have been referring to Starlink.sx (with my home location set) for a long time. I've had Starlink for 1 year now, and service has been great. One issue however, is that I do NOT have a green triangle on my map! The closest purple triangle is 330 miles away! Any suggestions? Thanks again!

[@jcristina]

Look at speedtest.net to see where it says you are located. That is where your associated POP is located.

[@Im4knowledge]

You may also be connecting through a VPN or someother protection. When I was connected through VPN it also didn't show up. It shows up otherwise for me.

[@sp3cialk79]

If you use your own router, ie bypass starlink router, you probably won't see the green triangle. However it looks like they updated their support cause now it tells you that they use a dynamic network setting so it chooses dynamically. I'm in WV and I see I'm using Atlanta even though AShburn is like 300miles closer. So not sure if that will fix my issue of 100ms latency. You can imagine any TCP connection (ssh for work sometimes is not possible).

[@PeterJames143]

18 minutes were sacrificed during the making of this video for the sake of the 1 minute of extremely valuable material that was communicated. please give them a moment of silence

[@jcristina]

🤫

[@unclerichard6729]

Good information but this all could have been relayed in half the time.

[@jcristina]

I need to be more efficient. .

[@Steadyeddy47]

Bro thank you so much for this information my starlink is far more faster and stable respect 💯👌🏽🤜🏾🤛🏽

[@jcristina]

Glad it helped!! 🍵🍵

[@ryloben9710]

Contacted Starlink as my PoP was set 600 miles away when one half that at 300 miles away was available. Here’s their response, Thank you for reaching out! We apologize for the delayed response. We appreciate your great feedback! Our network is dynamic and is designed to route your traffic through the most optimal path at any given time. We are unable to change your flow of network traffic. We can confirm that the infrastructure that you are currently being connected to is the most ideal infrastructure for your Starlink connection at this time. We are unable to go into details on our ground infrastructure as it is constantly changing and being updated day to day. As we further develop our network we hope to be more transparent with this information and we appreciate your interest. We would recommend that you power cycle your Starlink by leaving it unplugged for 20 minutes then plugging it back in. This may resolve the issue by assigning you a new IP address. Please let us know if you have any other questions or concerns. Have a great rest of the day!

[@jcristina]

Wow. That sound really close to my thought of a solution in my last Starlink video. Thanks so much for that.

[@aarondsaunders690]

@@jcristina I did the same, they have my home at Atlanta, 500 mi away, and Ashburn, VA is less than 200 mi away. They gave me the same resopnse.

[@XBootlicker]

THANK YOU James Freeman Sent me here for your great educational videos.

[@jcristina]

Who is that? Thanks so much for being here and many blessing! Oh. Tell James thank you also.

[@XBootlicker]

@@jcristina kzbin.info

[@XBootlicker]

kzbin.info/door/nYIW3n1x6HTzHvnV1NIx9w

[@beetwing]

My understanding now and looking at the map on Starlink SX, is that Space X needs to add more POPs or backbones. I can see where I am at that the closest backbone is near New York and I am like 600 KMs from there. There is hope to see latency down as they add more POPs. They have none in Canada and this is where they started testing.. very strange...

[@jcristina]

Absolutely.

[@mrmotofy]

Probably regulation red tape

[@lencumbow]

That's pretty amazing. I'm surprised that it took human intervention to fix your situation. Some software at Starlink should be optimizing this stuff in real time. Anyway congrats. Good info. Edit: It just occurred to me that real time management of which POP you're connected to should probably be tuned to optimize overall system performance. This might mean automatically moving heavy users from overloaded POPs to lesser used POPs. This might cause some individual variability in performance, but would be better for the system (and all users generally) overall.

[@jcristina]

Load-balancing between the 9 POPs. Agree!

[@lencumbow]

@@jcristina A great application for neural net based AI. It wouldn't surprise me if the company is working on something like that.

[@shakyajones]

I just put in a similar request after watching this. My current POP is 450 miles away and there is one 130 miles away. I'll keep my fingers crossed that they respond by rerouting me. Thanks so much for the extremely valuable info you provide!

[@cragpage9962]

JC: Thanks for your videos on Starlink. I seem to have a knack sometimes for finding myself on the bleeding edge of technology. I live in a rural city in Northern CA and I hooked up Starlink. I followed your advice in an earlier video and did a hard reset as my performance had dropped quite a bit. The upload and download speeds are much better than before when using my local rural phone company router. HOWEVER, Zoom calls are a nightmare, Microsoft Meetings calls are a nightmare. The reset didn't seem to improve that. I have followed your advice on this video and found that the San Jose Pop hub is closer than the Seattle pop hub they're using and I wrote an email to Starlink, but it wasn't easy to find how to send a message, but I finally did find the email option which is pretty hidden in the app. Being in a rural setting, my cell phone is boosted via a Samsung booster but the phone calls are also problematic now with Starlink, probably latency related? We have a lot of trees so I am also trying to see if I can take a few out for a clearer line of site. Anything you have re recommendations for Zoom, etc., cell phones, would be much appreciated. Craig

[@jcristina]

You may consider putting the dish on a 20ft pole or higher instead of cutting trees. 👍🏻

[@sgk8220]

Also in Northern CA (Northern MB), were you able to find a solution to your teams meetings/calls?

[@bretthanna9857]

I think their San Jose location is overwhelmed. I get routed to LA and they are blaming obstruction for video call issues. My dish is on a pole over my roof.

[@Suzika]

I am so happy to find you on YT! Just got my Starlink last week & you have already answered so many questions! ...And I thought I WASN'T a tech novice - guess I am 🙄. HOWEVER, not for long as I subscribed to your channel even before I received my own "Mr. Bevel". ( "MERCURY" is rockin' awesome speeds!! 🤸🏼‍♀️🤸🏼‍♀️🤸🏼‍♀️) Also.. loved this video & am running to my laptop to check out that site rn! THANK YOU for doing such great homework & then teaching it so clearly & with unbiased enthusiasm to the world! 🙏🏼

[@jcristina]

Susan. I truly appreciate you being here and following me on this journey.

[@CaptainMike1965]

Excellent video.!

[@lannygarvar530]

Very interesting. My personality relative to speed is such that milliseconds here and there don't excite me.. However, to those who want to monitor and/or reduce their milliseconds, the info was great. One thing that came thru loud and clear was your obvious tremendous enthusiasm for the topic. That's great teaching. If Elon Musk was watching, you might get a call offering you a job as sort of a regional consultant or better yet, national consultant. Hold out for high six figures!

[@jcristina]

LOL! The problem is I don't provide on the good but also the bad of any product so I'm not always sought after. If I was approached by SpaceX it would be hard for me to resist as I do love the the company and the visionary behind it. That being said, I alway tae to remain unbiased when doing videos... Thank again, Lanny for being hear !

[@kjh789az]

Thanks! This makes a lot of sense. Starlink should be expecting an avalanch of requests to shift pops.

[@randelshurker8133]

Pretty sure the term for this kind of problem is having a bad routing table, I.E, they're not taking the most optimal routing path for the data to reach you as fast as possible. It's a lot more common than you'd think, because of how many spinning plates the average routing point needs to handle correctly, millions of times a day.

[@ryanmundell3504]

I bet that they will fix this in a update. It seems like a bug

[@bandanadon1]

I checked it out and Pop in Atlanta _ Pob in Miami to close to call. Learned a lot and don't regret the experience. Thanks

[@Oldmanorange]

Well I gave this a try and contacted Starlink cause I was in a similar situation where I'm much closer to San Jose than Los Angels where the speed test was reaching too but they didn't want to switch me over, saying it was optimized to the best positioning for you. Maybe I will have to try someone else on there cause this does sound like it would help out tremendously. Thanks for the video.

[@freebirdgliding]

Just tried this with 2 other friends, here is the response we received: “Our network is dynamic and is designed to route your traffic through the most optimal path at any given time. Though we are currently unable to change your network traffic routing, we can confirm that the infrastructure that you are currently being connected to is the most ideal infrastructure for your Starlink connection at this time. Our ground infrastructure is dynamic - changing on a daily basis and going through major updates as we grow the network. We hope to be able to provide more detail/clarity on routing in the future, sorry this is probably unhelpful at the moment. Please feel free to open a new ticket should you need help with anything else. Have a great day!“ It appears they are no longer allowing you to change the location of your IP address. Response time with service is improving. Faster than 24 hours!

[@jcristina]

Sadly!!!!

[@jaimieporter2931]

I reached out to Starlink about switching my POP to Miami too as it’s 150 miles from me instead of what I’m currently connected to in Georgia. Here’s their response “Our network is dynamic and is designed to route your traffic through the most optimal path at any given time. Though we are currently unable to change your network traffic routing, I can confirm that the infrastructure that you are currently being connected to is the most ideal infrastructure for your Starlink connection at this time. Our ground infrastructure is dynamic - changing on a daily basis and going through major updates as we grow the network. I hope to be able to provide more detail/clarity on routing in the future. If there's anything else that I can help with, feel free to reach back out! Thank you!” So they weren’t able to switch mine. I don’t know why.

[@DellAnderson]

Changing to a closer POP makes perfect sense. I wonder if occasionally a POP gets overutilized in a highly populated area and customers have to be bumped to a POP further away? Has your latency maintained its 21 msec speeds?

[@jcristina]

Could be

[@mikeb.1987]

@@jcristina Awesome reply, lol.

[@davidcraig7429]

I wondered why your Speedtest results were showing VA when you said you were in FL! Glad you got a fix. I am using the service in PEI, Canada.

[@jcristina]

Not sure.but I’ve found other people with the same problem that are having it fixed after watching the video. 🍵

[@coldmember]

Thank you...will try

[@Bears9McMahon]

Thank you for all you are doing

[@jcristina]

Thank you so much!!

[@bobbykinsey7517]

Great video, thanks. I’m scheduled for service in June!

[@jcristina]

That’s awesome. Congrats.

[@porkchop6849]

Yo, I just wanted to say thank you so much for this video. I was only getting 20 to 14 download speeds. Come to find out my dot was in Europe. I moved it and now im getting over 120 download. Thank you so much You just got a new sub from me.

[@jcristina]

Glad I could help! Thanks for being here!!

[@johnmurray3240]

Love the way you explained latency with pong. I've known about about latency for gaming but didn't really know how it worked so thanks for that.

[@jcristina]

Glad it helped!

[@markhampton8123]

Great video I have learnt a lot. In Australia we have one purple triangle and no green ones, so it will be interesting to see what my ping will be!

[@ricwestdoesitwork]

This has been a fantastic video to help me with a streaming television problems I think. The have me setup with a POP in Northern GA. I think I will get bye switching me to the POP in Miami will be way faster than going to Northern GA. since I am location in Central FL. Thanks for the help.

[@rollerbarnadventers]

Thank-you for this information. I'm patiently waiting for a triangles in Canada!

[@jcristina]

I hope soon! The more POPs the better.. I would like to see SpaceX / Starlink load-balance between POPs as they are all connected via fiber...

[@theov3rmind]

Thanks for trying to help people with their latency. My previous comment was not very polite.. .

[@jcristina]

I worries my friend. Reboot your router a few times and watch your PoP change. Ground stations are not the issue. It’s your PoP. Many blessing.

[@scottysize]

Saving this for when I get Starlink hopefully next month. Thanks!

[@jcristina]

Awesome. Good luck.

[@thegreener196]

no dice for us, our latency is in the 40's toto 60's and the only pop around us is seattle about 400 miles away. hopefully they will get more pops in the future. great info thanks.

[@jcristina]

😞

[@weeg0880]

My Starlink should ship in about a month, thanks for the video and I will make sure to look at this as soon as I'm up and running!

[@jcristina]

Good luck!

[@weeg0880]

@@jcristina Well I lucked out and it shipped early and luckily before all the stuff in the Ukraine started and I've got mine. However they didn't ship the mount and the ethernet adapter with it, even though they were ordered at the same time. So that's expected to ship this week, fingers crossed! I did do a temp hookup on the ground in my yard and within 20 minutes I was seeing speeds of 80 - 100 Mbps down and 30 to 60 Mbps up. Compared to my current maybe 10 down and 1.5 up with TWN, I'm very impressed!

[@baillargeonnmario345]

Thanks, man! This is a very simple, efficient, unpretencious explanation to what can be a very helpful thing to know.

[@joelomar]

Such a great video, first time I come to your channel and glad I did.

[@jcristina]

Glad you enjoyed it! Welcome, Jo.

[@farisiraqi4661]

hi Jcristina .. you deserve more than just a word (( you are great 👍 )) thank you so much for everything you present in your channel and i appreciate you..I like you and all what you present here .. thanks so much

[@jcristina]

You are very kind. Many blessings to you and your family.

[@farisiraqi4661]

@@jcristina Hi dear. . I want to ask you why Starlink servers can automatically detect the correct position of user terminal dish and choose the nearest distance between him and ground station to reduce latency and increase the speed of download and upload without needing to contact with Starlink website? ! .. thank you so much

[@FacetiousMovie33]

Wow this was really educational! I didn’t even know how starlink worked I was just tryna get better connection in my basement 😂 you’ve got yourself a new subscriber 😊

[@JoseSanchez-ms3wy]

I'm learning from you what took me many videos, books and other sources to understand.

[@jcristina]

Thank you for that, Jose.. Glad to be helpful!

[@frank8424]

Such a great explanation. Really made me understand how it works. Not only liked the video but subscribing. I signed up to starlink in February 2021 when available. Finally just today getting ready to ship. Thanks

[@jcristina]

Awesome. Congrats and thanks for being here.

[@robhowe8353]

I signed up in May of 2021 and just got mine a few days ago. It's so easy to setup, a caveman could probably do it. In 20 minutes I already had the speeds I'm at now.

[@usma97]

Great tip! Going to try it this weekend!!!! Awesome and thank you for explaining and sharing!

[@jcristina]

Thank you Lee for being here.

[@eriklaken1025]

Fantastic channel, thank you so much, tomorrow i get mine. :) in Holland (EU).

[@berthogendoorn2133]

ok I am in Sechelt Canada, just received my Skylink, and it totally rocks, excellent for Skype calls and my connection to Finland (where the factory is and server resides) totally outperforms my fibre-optic (Telus) speed hands down!!! Thanks Elon, this network is excellent and cannot wait to in able roaming when I go to many of my remote working sites! I checked my obstruction and I have likely less than .005% of the sky obstructed.

[@jcristina]

👍

[@jameskelly9457]

Thanks for the info!

[@jcristina]

Thank you so much James.

[@phos4usredeemer]

Just got dish and it's putting us on Dallas POP when I should optimally be connected to Atlanta (I'm in Southeast Alabama). Speeds have been ok but latency is over 100ms. Will be sending a ticket in to correct this. Thanks for the video!

[@jcristina]

It’s stupid. I know but really nothing we can do.