How I Fixed Recent Starlink Slow Speeds & Reliability Issues

[@jcristina]

In the last week, many SpaceX Starlink customers have experienced speed and reliability issues. After serious hands-on testing and research, I solved the problem! BTW: This is the VPN service that I use and if you're interested in securing your family or business data while being more anonymous while on the web, check out this service, and don't forget to include a "Static-IP" and "Port Forwarding" to your order. Cheaper than a Starbucks latte a month! jcristina.com/vpn PureVPN + port forwarding + dedicated IP • 2-year deal for $3.45/month (74% OFF) • 5-year deal for $2.57/month (82% OFF) jcristina.com/vpn Thank you for supporting the channel! For business relations, contact me at 📧 jcristina.com/contact For more Starlink coverage subscribe and watch my entire PlayList at: kzbin.info/aero/PLUrdf7hvHC2KXLQg3HIi8keQOIdxcheS7 I hope you find this helpful or at least entertaining. Highlighted Starlink Hardware I Have Tested In The Past: Ubiquiti amzn.to/3qC554s NetGate amzn.to/3cXiTTv Peplink amzn.to/3OnTsHM UTT Router amzn.to/3nJBLaL TP-link Router #1 amzn.to/3IjkyhP TP-link Router #2 amzn.to/3c8gOUq TrendNET Router #1 amzn.to/3nVukx0 TrendNET Router #2 amzn.to/3IGxvm2 Small Battery Backup For Starlink - amzn.to/3ScbcrZ TP-link AC Router - amzn.to/3so07J1 TP-link AX Router - amzn.to/3sf2or8 TP-link Managed Switch: amzn.to/3EQJKZy TP-link Unmanaged Switch: amzn.to/3FVbaih TP-link Outdoor Access Point - amzn.to/3uqDYfP TP-link Indoor Access Point - amzn.to/3rV6Nzk TP-link Control Module (100Mbps) - amzn.to/3Lduaf3 TP-link Control Module (Gigabit) - amzn.to/3rVBqEx For High-Speed Access Points (ex. Starlink or Cable) TP-Link Control Module (Gigabit) - amzn.to/3rVBqEx TP-Link AC1900 - amzn.to/3Q28y6N For Slower Speed Access Points (ex. ATT) TP-Link Control Module (100Mbps) - amzn.to/3Lduaf3 TP-Link AC1200 - amzn.to/3OLhlsK If you would like to get a FREE copy of the Prologue to "How To Create A Digital Fort Knox - Backing Up Your Digital Life" or one of my other FREE books, simply visit jcristina.com/books Consider subscribing to the channel, commenting below, and signing up for my newsletter at jcristina.com/join Interested in any products that I personally use? Visit www.amazon.com/shop/jcristina or go to the bottom of this description for direct links. [ Channel Membership ] If you enjoy my content consider becoming a member by hitting the JOIN button below and becoming a member! For business relations, contact me at 📧 jcristina.com/contact Check out my 🆓 FREE eBook over at jcristina.com/ebook [ Media Contact Business Relations ] 📧 eMail - jcristina.com/contact [ Free Giveaways & Promos ] 📦 20% Off everything jcristina.com - Subscribe & use Promo Code YT20 🆓 FREE eBook jcristina.com/ebook - 10 Tips To Making Tack Sharp Images [ Social Media & Additional Connections ] 🌒 Dark Moon Teas DarkMoonTeas.com 🎬 KZbin - kzbin.info 🔖 Twitter - twitter.com/JosephCristina 👀 Instagram - instagram.com/JosephCristina 👨‍💼 LinkedIn - www.linkedin.com/in/josephcristina 📖 Facebook - facebook.com/joseph.cristina 📰 Creative Discord Server - community.jcristina.com The above are my Amazon affiliate links - if you purchase anything using the links above, you're supporting this channel at no additional cost to you! Thank You for your support!

[@msfitzsadventures]

My upload speeds are very slow 2.6 to 5.4 Downloads are 45 to 110. never the same.

[@FRANK101101101]

JChristina, the king of spreading 30 second of info into a 15 min plus video for monetization purposes...........

[@kosminuskosminus]

YOU TALK TO MUCH = THUMBS DOWN

[@GlenKowalchuk]

So can Starlink fix the HEAT mode duty cycle to cycle ON/OFF instead of COOKING the cable (HIGH Amperage) ?

[@joeh4669]

Can you install the VPN onto the starlink router directly? or must you use a static IP and a second router?

[@Dario.Mtz10]

thank you for sharing your experience!

[@jcristina]

My pleasure! Thank you for being here.

[@BlazerRox]

Starlink customer service totally should have sent an email to every customer that they realigned their dish so that they know to check for new obstructions!

[@jcristina]

Agree.

[@gstar7686]

LOL. Starlink customer service is a joke. Doesn't surprise me a bit that they didn't let anybody know about this.

[@rickdeckard1075]

@@gstar7686 every company is like this now... in this particular case its like theyre forcing their customers to learn as much about satcomms as possible, by creating these weird but not completely indecipherable technical issues

[@cjp1950]

@@gstar7686 Elon for all his smarts is making the down side of his personality and mental defects clear.

[@pbpager]

I disagree, the initial setup has you check to make sure you have NO obstructions 360 degrees. We assumed that if we are clear to the north that north was good enough.

[@brentbean7903]

After suffering with Huges net SpaceX is an upgrade from a horse drawn wagon to a corvette. Our dish is in the wide open so no problem also living in Michigan my dish hasn't moved. My outages have decreased since we got our system in November. Great video having been a nuclear electrician for 4.5 decades I always look at how things work, your logic is very good.

[@BrianPhillipsRC]

Awesome video as usual! Thanks for the tip!!!

[@jcristina]

Thank you.

[@ericbeauchamp7211]

Dish reorientation happened here too. We had a wide open Northerly sky when we hooked up our rectangular SL dish in July 0f 2022 and it pointed Northeasterly. Internet speeds were great! Sometime around November 2022 our dish pointed WNW where some large trees are and our speeds decreased as a result. Trees were never in the way before. Signal strength is still OK but not great anymore. We will eventually need to get trees cut or trimmed in the future if we can't eventually get the dish to point back towards the Northerly direction. We are located on the US West Coast 47.6 N and 122.8 W. Seabeck, WA. Thanks for sharing your insight and expertise!

[@SeahawkAz]

Theory makes sense. I live in southern Virginia about 100 miles from the coast and my dish hasn’t changed

[@plinytheelder1956]

Yeah, I've noticed the very same thing in the last few weeks. I'm currently traveling down the coast of Oregon with my Starlink. When I first started this late fall I was in Long Beach Washington and it was pointing due north and now I'm about midway down the Oregon coast and it's pointed N/NW. I too busted out the compass a few times to verify this. I wasn't sure what to think, but I'm glad to see I'm not the only one noticing this. Thanks for video!

[@TheJojoaruba52]

I learned a lot from your video. I am still not clear as to how to reposition my dish in a way that is an easy fix.

[@iRonDsubnet]

I'm in NE-NC 10 miles from the Va. line, 18 miles east of I95 very rural. I've had a residential system sense Feb. 22. StarLink opened five cells in my area for 3 mouths and then shut them back down. I'm considered to be in a "Waitlisted", or "Unavailble area until 2023" so our speeds went from 180 down to 80 down. On an average I'm getting 80 down, 10 up consistently. I Stowed my system. Ran it back through Set Up. Same position. Slightly Northwest tilted down on a 28° angle with NW tilt of 14° with 0-obstructions, and my Pop too is in Atlanta. Thanks for your discussions on StarLink. I thoroughly enjoy them all...

[@jcristina]

Thank you for adding to the discussion!!

[@NormanMcGregor]

Here in Haida Gwaii, Northern Canada, my dish used to face SSW, yes SSW. In far Northern Canada, dishes point South not North. But reciently the dish has moved to more direct S position, however speeds have gone up dramatically! I am now getting download speeds in the low 360mbps VS the 200 - 250mbps I used to get. I like this new change!!!

[@claysyfchuck3313]

Same north of 60... but I researched that this may happen so any new obstructions are one me not on SL...

[@hughwaller6789]

I"m on south Vancouver Island and stowed and unstowed the dish and the latency decreased and dl speed increased right away. I test about 10 time before and after the stow and unstow.

[@NormanMcGregor]

@@hughwaller6789 Yes it seems the the service is getting better for sure!

[@TomSpurlock]

Only the GREEN 1.5 satellites can work while over the ocean. Those satellites use laser communication with other 1.5 satellites that are over land, relaying to the nearest ground station. With enough 1.5 satellites operational now, they recently turned on the 1.5 capabilities with laser relay capability. This can now spread the load over a larger area, hence relieving traffic a little, by distributing some of the load to satellites that are east and west of coastlines, helping increase bandwidth along the coastlines. Yes, this may foul up your reception if you have new obstructions that you're unaware of, but it's very clever what Starlink is doing to increase bandwidth, using 1.5 laser relay capability. Good video, THANKS!

[@9thousandfeet]

I get that Starlink may have tweaked some dish orientations to increase connectivity to satellites traveling over less densely populated areas - that does make sense - but if that new orientation causes the dish's new field of view to contain obstructions that were not present in the previous field of view, one would expect that any outage increases will be identified in the App as "obstructed", and the obstruction map will show red (ie, obstructed) areas that were not previously present. If there's no change in obstructed outage frequency, and the obstruction mapping remains unchanged, something else is probably going on. A lot of folks have jumped through big hoops in their dish installation to avoid obstructions, with tree work, tall masts and all kinds of pain-in-the-ass stuff. So it must be said that to have the orientation of the dish suddenly change without warning so that a whole shitload of new stuff is now obstructing the field of view would be a real bummer. If that's what they're doing, the biggest effect is likely to be additional swamping of Starlink Support with even more traffic. Given that they're already totally overwhelmed, and that efficient customer support has never been one of Elon Musk's serious priorities anyway (talk to anyone with a Tesla that's quit on them for context), that's not gonna be a Good Thing.

[@jcristina]

Great points.

[@claysyfchuck3313]

They either didnt do enough work or didnt correctly identify when SL said clear 360 virw of the sky so its on whom...?

[@lennygemar1021]

@@claysyfchuck3313 Exactly.

[@dmn5384]

kzbin.info/www/bejne/sJK4dHeQbsljb7ssi=jUE1tGoMlsf1xsCd

[@davidadams3669]

How to take 19 minutes to tell a story that should have taken about 4. Thanks for the info anyway, I guess.

[@jmc5985]

Does he get to a point? It just keeps going and now I'm bored to death of this guy.

[@SARDOGFL]

​@jmc5985 maybe watch another channel? Dunno... I personally prefer to learn any science and reasoning behind @JCristina vids. Wish my former teachers and professors had the same conversational delivery... I may have finished college! In the meantime, why not simply fast-forward the YT?

[@cade4784]

@@SARDOGFL no this dude just keeps talking going on and on get to the point

[@mmast7554]

Grifter​@@jmc5985

[@REDCLOUDENTERTAINMENT]

He needs to make sure he gets his minutes in for his KZbin if he want to get paid.

[@GoFasterHD]

I'm up in MI, with the winter storm going on I'm pulling 150/13mbps, I mounted my dish on our barn 75" from the house, 0 obstructions in any direction, and ran a ether net cable to the house and theft their router out in the barn. I did this for multipole reasons. 1 that 100" wire is to far to push the amps needed for the heaters and motor over time could be issues. 2. the 100' cable is more expensive than the cat5 cable and cheaper to replace if needed. My unit always points towards the north.

[@weldonlawrence473]

Wicked presentation and I am here for the full class! Really appreciate your method of sharing information. Have a good one!

[@jcristina]

Truly appreciate that. Welcome.

[@johnelsbree9859]

I'm about 40 miles north of Seattle. I noticed last month that my dish was pointing northwest instead of north like it used to. I had thought about it, and reached the same conclusion as you did: why not utilize the birds out over the ocean that were otherwise largely unused? Not a problem where my dish is located now; I have no obstructions to the west or northwest, which the app confirms ("All good! Starlink has not been obstructed recently.") But. I am doing new construction now a few miles away, and I had planned my site (including a substantial logging operation) around the "check for obstructions" camera scans I had taken using the Starlink app. Now I am beginning to worry that a remaining stand of 100' tall Douglas Firs to my west-northwest will prevent me from using Starlink at this new location. Construction is not yet far enough along to attempt even a temporary dish installation to verify. But now I am very pessimistic. Is there a way to configure the app to scan the *actual* area of the sky that will be used at a particular location?

[@skywatcherca]

Mr. Cristina, I am an original Beta user - as you have been. I am not technical as you are, but does my system receive AUTOMATIC firmware updates - or, do I have to do anything to facilitate firmware updates. I watch and have subscribed to your channel, for many reasons, but one is that you are not a PAID stooge for some company: I appreciate this. Always, with respect, stay independent - as your comments are extremely important to your non-super technical viewers - as we depend upon your candor and honesty. Thank you, Sir.

[@jcristina]

We will see! Honesty? What's that.. :)

[@robertgrayraleigh]

After the three or four minute point, these videos are priceless. I love this channel. Thanks J.

[@johnzuver]

Located outside of Portland, Oregon. My dish was north northeast before and now it is north northwest. Also, if you go to your star link app click on visibility the animation will indicate where your dish is pointed.

[@jcristina]

👍🏻🍵👍🏻

[@Jormin]

Thank you for the awesome video! So much cool Info, loved how you broke down your problems and walked though how you interpreted the information. Keep up the fantastic work!

[@jcristina]

You're so welcome!

[@baronlund9725]

I believe you are spot on. I had to just run outside and check the dish. Cold, dark and snow here in Mn at -6. The dish is where it always has been for south central MN. Speed only 65 on this evening.

[@jcristina]

🍵👍🏻

[@Road.Dog517]

I'm on the coast of Maine and I noticed recently that my dishy was pointed differently, but fortunately I'm still getting a good signal. Thanks for the info, I'll pay a little more attention to it now.

[@jcristina]

You got it.

[@SeanyMac39]

Central NC here and Dishy in same pointed spot as original install.

[@jcristina]

Good.

[@RedHeavy-]

For some reason, i keep getting starlink 0.8 sec outages every 2 mins, which makes the packet lost and ping spike :/

[@jcristina]

You’re not alone.

[@jigster365]

Just watched your video. Went outside to look at my dish. Mine moved too. I'm in Oregon so of course it moved west, toward the ocean. Glad there's no obstructions though. I'll keep an eye on my speeds. Thanks again for another great video. 👍

[@jcristina]

Love to help.

[@FPTower]

Howdy, I've got a "roaming" SL on an ocean-based location about 32 miles off the North Carolina coast. Our SL sats above have little to no one on them but us and maybe a couple coastal. In this 'pure' location I've seen download throughput vary from 15 MB to 255 MB as the sats slide over. Would be interesting to chat sometime... Richard

[@thomasmarshall2007]

I watch all you Star Link videos you do a great job! I also had sort of a problem like this but I figure it out, but first when I installed my unit it pointed directly to North East into Saskatchewan but I live in Alberta. So this is what I did I unplugged the unit and moved it to point directly North. Low and behold It realigned with a HOP about 600 Miles closer and boom faster speeds.

[@HolmstromRules]

I think your analysis makes sense. It's a great way to try and spread the load on the constellation that effectively improve performance with zero costs. It sounds like the only thing they need to incorporate into the scheme is a means to allow each impacted dish to move back to a traditional orientation if repointing the dish causes more obstructions. I assume that they aren't repointing everyone in Florida, because that would seem to mostly move the congestion to the birds over the ocean instead of the ones up north. So instead of randomly repointing people in Florida, perhaps they could have the mange the population of dishes in places like Florida and other coastal areas and find dishes where the new orientations would work fine and repoint enough of those dishes to spread out the traffic.

[@dmn5384]

Someone already did the math on Starlink and it doesn't work out.. the amount of van with each satellite is capable of, combined with the fact that the majority of the time they are over ocean, means that Elon Musk needs a shit ton, absolute shit ton of satellites. kzbin.info/www/bejne/sJK4dHeQbsljb7ssi=jUE1tGoMlsf1xsCd

[@cliffx7]

And the only way to guarantee good Starlink service is to have a 100° open sky above you. When I set up my ex-wife’s star link, this is what it showed using the augmented reality portion of the set up. I have seen 50 or so people set up Starlink and almost none of them did this properly. Even if you relocate your Starlink dish or cut down that tree to your east that doesn’t mean that Starlink won’t change the direction once again. Great videos by the way, and really good information. You got my subscription!

[@hughwaller6789]

Good analysis and advice, thanks. I"m on south Vancouver Island and stowed and unstowed the dish and the latency decreased and dl speed increased right away. I test about 10 time before and after the stow and unstow.

[@jcristina]

Thanks for sharing

[@RedestBeard]

This is 100% it... I am in Western Washington, and have been having MASSIVE issues with speeds going from amazing to nonexistent. Just went outside with my compass... my dish is EXACTLY 60 degrees West NorthWest... right into some trees. Even though my app shows no obstructions. Got a big day with the chainsaw tomorrow.

[@jcristina]

😂 that’s what I had to do.

[@mattoc7567]

Top class insight. Informative,brilliantly researched & well delivered. Thank you.

[@richardlevieux6491]

Dude...outstanding video. Thank you & respect.

[@jcristina]

Blessings

[@jameshancock1515]

had same issue here in Woodstock ga. Unfortunately the wind broke by dish pole and I have to install a new one. will let you know when i have it up again. only fell about 7 feet and did not hit hard. still has pole on bottom and did not slid off to the ground. Roof is frozen and I cant get up there now till it melts.

[@cynthiatucker6962]

Just setting up Starlink, very helpful video - fyi- in the north we cut trees in winter too :)

[@jcristina]

😂 thanks for being here.

[@johnheida139]

Late last week I lost my satellite service. Two days later I checked the dish and found the dish pointing due west into the forest. So I did a restart and then an hour later a stow and unstop. Now the dish is point to the north but almost straight up instead of to the open area to the north. My service now is working but erratically: not may satelites straight over head. grrr

[@barntapes3414]

We’re in Western Idaho and we live in a remote, deep canyon with trees all around. StarLink works fairly well here, but it has slowed a lot this year. I have noticed that my dish reoriented for awhile but is now back to true north. Weird…

[@jcberb]

I just installed it yesterday and am only getting 50mbps tops. So turns out that the dish is facing towards the only damn tree that is several stories tall. The only tree on the property that can even remotely block the dish. What are the odds. I'm going to relocate the dish to see if it's the tree or something else.

[@ambassadorsoftheflameofmer5651]

I am in the lower panhandle of Texas. I noticed that the Starlink Coverage tracker use to point at satelites north south (Austin) east (Dallas) and west, but now the tracker show I am only picking up satelites over Kanas and Colorado, the central plains with less population. My speeds for me are up from 30 to 60 at night to 80 to 190 at night which is great for me. Also noticed that running a test when my dish is locked on satelite over Denver or Kansas City (heavy population centers), my speed are temporily to 20 and 30's. Back over the Great plains, speeds back up. Like you said, they are trying to point you at lower trafficed satelites.

[@evanhalloway7998]

Interesting question, netgear makes a mesh router system, the AX 3600, with the router and two satellites, I want to use this with my Starlink as well as a managed switch, would it just be as simple as connecting the Starlink router -> Ethernet adapter -> AX 3600 router -> managed switch?

[@su8pack13]

Just checked, and my dish is still pointing north as it always has for the past 10 months. 74.1 down, 13.6 up, ping 28ms now. NE PA area 11PM.

[@Adwest2323]

I noticed same thing few days ago in central Florida, I don’t have obstructions but had horrible service last night.

[@rickdeckard1075]

we're back to having to hold the "rabbit ears" in the just-right angle while standing on tiptoes...nice job putting the pieces together on this.

[@jcristina]

Thanks so much and yes, it feels like that at times.

[@thesurvivalist.]

Thanks for the info!

[@bash6519]

I’ve been losing service for about 20 mins almost every night at 11:45pm here in Tahoe for the past few months. It’s not always total service loss usually get D/c from discord and online games intermittently but buffered streaming continues fine. I can’t figure it out. I’m pretty certain it’s not my unifi UDR, I’ve gone through all the settings to double check.

[@11Bretired]

This was outstanding information. I periodically stow my dishy and unstow. This seems to help restore orientation and better performance

[@jmac8092]

Ty for the valuable advice sir

[@jcristina]

Thank you for being here.

[@darkshadowsx5949]

i wouldn't wait till spring to cut down a frozen tree. last weekend went on my roof scooped all the snow off where i wanted to permanently install the dish and waited next day for the sun to melt the remainder and dry the roof. installed it and was good to go. sure i was a little cold but it was worth it. my dishy is still facing north and connected to 14 satellites. i just seem to get a lot of disconnection between 3-5am with no obstructions.

[@robbrenneman6051]

Great video as always, good information and presented so well! It has been said before but those who complain so much about Starlink and talk about switching to other options clearly don’t need the service to begin with. I moved to a rural area for a lifestyle change for my family. I foolishly made the decision without considering internet but had some time to figure that out while looking for our permanent home. I wanted to keep my tech job of 29 years (working from home for the last 20+ years) but without good internet I would not be able to. Came to find out that Starlink is the only option. Traditional satellite internet providers are the only other option in my area but really not an option at all for the type of internet service I need. Starlink literally saved my career and it has been working really well for me. For those who have other options - by all means move on to those options and leave Starlink for those of us who really need it.

[@dermatologymiami]

What was the relevant factual information and how long did it take to present

[@supersportimpalass]

I recently came across a user map for my area and it was sad to see how many were located in heavily populated cities.

[@weasel101]

Yeah it's odd to have some ppl overpaying for the service when they have land lines near. I will be getting a fiber line here soon and will give my dish to a guy out in the sticks.

[@wrora1]

I appreciate You and the knowledge you shared!!!

[@jcristina]

I appreciate that my friend. Many blessings.

[@erickmcgraw]

I think you're spot on!

[@jcristina]

Ty

[@chrisboucher79]

WOW!! you solved it, I would have been left wondering, missing the fact it’s pointing to my tree. 😂 thanks, I save all your videos. I ‘ll periodically check my dish when i get it in about a week.

[@jcristina]

So glad you are here and took the time to let me know that my video were of value to you. Blessings.

[@darioampuy]

i believe next gen dishes or even current ones with a couple firmware upgrades will overcome coverage issues, specially when the constellation is more mature and complete. it will be a time when the amount of starlink satellites will be dense enough to the dish to never move again and work even inside buildings, as the idea of cheap satphone is gaining traction

[@cambobby2011]

I've used Starlink for 1.5 month now. Love it compared to me cell phone. Last night though, speed was REALLY slow. I just restarted my computer. I don't know why, but then the speed went up to close to 200 Mbps. Wow, that's fast. At least, for me it is!! :)

[@jcristina]

Awesome

[@alfman95]

A friend of mine is considering satarlink.She is under the impression that you can put the dish inside the house.I am telling her that it has to be out side and she says no that it can be inside facing a window.

[@mduffield]

I just got my Starlink this month. It’s only ever pointed due south. It’s been pretty terrible and spotty service with slow speeds. I’m in the northern hemisphere. Do I need to repoint my dish somehow? I submitted a support ticket and they have yet to respond. I’m starting to think my dish is defective

[@jcristina]

Due southern is opposite as to where it should be pointing.

[@rwschumm]

Hi J- I can't see my dish from the ground since my roof is flat, with parapet walls around the house. But in past few months, I've been up on my roof a couple times/mo to install additional security equipment. My dish always has pointed mostly directly up, and perhaps a bit north. Hasn't seemed to have moved much, if any, for a long time (Scottsdale Az). I was surprised that your dish had moved that much! I'm wondering, as you mentioned, that since Sats over the ocean may be under-utilized, if perhaps many east, west, and south coast customers are being pointed over the ocean to connect more to these 'ocean Sats'. If so, I suppose this could increase speeds for some of these customers, while also unload more Inland Sats to increase speeds some for those customers. IE, spread the load/speed around more. Although I suppose since ocean Sats could, on average, be further away, that this also could increase latency for coastal customers. Although, I would not be happy if Starlink pointed my dish at a tree, without notifying customers ahead of time that this could happen! Do you think 'recycling/resetting' the system might reorient the dish back to where it was? Thanks for All your helpful updates! Take care, and Merry Christmas if I don't have a chance to touch bases again before then!

[@jcristina]

Merry Christmas. Btw. I don’t think the unit would move.

[@billpage7438]

DOWN FROM YOU IN PALM BEACH FLORIDA, NO SLOW SPEED WHEN THE DISK MOVED FRONM NORTH TO NE

[@jcristina]

Sweet.

[@TheDanDavidson]

at 4:00 you state that the dish will not move once it is set. That is not true at least for mine. I had mine all set and it was around 4 inches from touching my roof and it was finished and locked in and running well. I looked at it a couple of weeks later with no changes and the dish is now touching the roof. It is still working though.

[@jcristina]

I’m sure it received an update and was rebooted.

[@TheDanDavidson]

@@jcristina I had to replace the mounting brace to give it enough space if it ever has to do it again. Thanks for your videos!

[@thestanwalker3512]

Does your Starlink visibility display reflect this change in pointing?

[@jcristina]

It did until I cut back the section of tree

[@TimKaraptian]

Can we just reorient the dish 📡 or does starlink have the setting overriding what the dish/app finds best calibration??

[@jcristina]

No. Starlink has to do it.

[@sharong8841]

It is -6 and blizzard conditions here in S Central MO since yesterday 12/22, Starlink performing flawlessly . Thank God I no longer have Viacrap or we would be totally isolated with no cellular service or internet. As long as power stays on we are cruising with Starlink.

[@DarqVenom]

I live in Washington state on the Olympic peninsula in a small rural town. I noticed all of the dishes on my road (a lot of us on starlink out here) are all now pointing to the west so I find that to be true. I'm not getting on a ladder anytime soon to work on any obstructions I have but have noticed more consistent drops.

[@richl6725]

Always great information, thank you. I am on the West coast as well. One thing I noticed is the prime time are off as well. I do my night dl's starting at 9 PM. Which should give me two hours of prime time, but when I check the usage, I see 0 usage. Go figure. Could it be that when the dish points out to the farther out sats, it has a time delay? I would guess the sats we are getting may be in a different time zone. Something to thing about.

[@jcristina]

I believe it to be “local time” based on the location where the dish is in use.

[@kal2681]

Correct me if I am wrong please, but when I check for obstructions with the app, or the app IP address, and I don't get any red dots, then it isn't an obstruction. I am in Ca, and over the past year, my service has degraded by almost 50%. Thank you for informative videos about Starlink.

[@allenvaas]

Your videos helped me with my starlink. I'm still having obstruction problems but that's minimal. Videos are kinda long but I they help for those that don't understand this kinda stuff like me.

[@jcristina]

Thank you. I encourage skipping around the content as some is basic level and other areas are more advanced.

[@allenvaas]

@@jcristina I used OpenDNS on my router and it crashed my router. I had to rest my router because I couldn't connect to it after. That's just my experience with it and thought I'd share it if you knew anything on why it crashed it.

[@jcristina]

@@allenvaas try 1.1.1.1 and 8.8.8.8 as a secondary backup.

[@Dylant38]

Yes and yes, service is to the north for me, I’m located in a valley with more open air toward the north, east and west I have about 70 degrees of visible sky, toward the north is around 98 degrees. Not a lot of visible sky but the outages are less consistent and the speed gain from the dish is much better than the 1 mbps I used to have.

[@Rmcqueen]

Im in WA also and dish is pointing northwest now and into more trees. Experiencing less reliable service. You think Starlink would reprogram my dish to point due North if requested?

[@jcristina]

These days I would have to sadly say no unless you provide a damn good reason like a non-movable object I’m the path now or something.

[@eddiegeorge2658]

JC - Just set my dish back north (actually -16 degrees NW). I live in Aiken, SC so it had me out over the ocean, like you. I was getting a constant 50mbps before I moved it, now I'm back up to 160. Thanks for all you do. BTW, my dish did a software upgrade right in the middle of testing, that may have helped, too. Now it's moved back to 40degrees East, but it's still over 120mbps.

[@jcristina]

wow!! They are hunting for a good balance I'm guessing.

[@rickbackus4620]

I live in the NW part of FL and have had excellent success with Starlink. I do notice though at 8:00 PM central time service begins to fade a bit but not for long. speeds have reduced since I’ve had service in June 2022 but overall no complaints. Probably one of the best investments I’ve made ever.

[@dmo848]

Agreed, I'm in Ocala and we had Hughes net. I'm connected all the time now

[@jamesj9325]

Great video as always Joseph! Want to connect Starlink via Ethernet to new VOIP phone service. Got Ethernet connection to iMac. Starlink FAQ says buy switch to connect both. Would that mean switch to iMac and turn off phone or switch to phone disconnect iMac? No response to this question from past 10 days from Starlink. Another alternative would be to connect phone via Ethernet to another Starlink mesh. Any ideas for better VOIP service company that can screen and block spam calls? What do you or your subscribers think? Thank you, James

[@paivarico]

I live in the south of Brasil, in a rural area. A have Starlink for more than a year, and since two months for now the connection became intermittent… not every time, but sometimes was impossible to surf the web. In contact with the Starlink Suport they send me a new gen 2 antena (my actual is gen 1). I have lots of security systems plugged in by wire, sometimes it can’t connect remotely. The explanation is: inside the antena exist thousands of micro antennas, and some of them are broken, and when have a change between these antennas, these intermitence happen… these don’t interfering the speed and latency, the transmition simply stop for a wile.

[@peacekeeperz81]

I’m still setting in the same area but still only running 10mbs. So they are still throttling like crazy. I only have 104gb used on the given 1tb so it isn’t that. Man I just want to at least be back at 30 but would really like to be a 70 on the regular.

[@jcristina]

👍🏻👍🏻

[@davidgordy1]

Jay, I stowed and unstowed like you said because of average speeds of around 40MBPS 24 Hours a day. Now I am getting 4.6 MBPS. Did factory reset and no better. What do I do now? I got better speed on DSL than this!

[@jcristina]

Check to see if the dish is obstructed. That’s what happened to me after they did the reset

[@johnmanuel1677]

My starlink keeps saying it’s unplugged and it’s not and still no response from support on app checked all cords and no damage

[@julesc8054]

Aah fixed it! Good man, Splendid.

[@jmoss99]

Exactly what happened here. Was North now is West Northwest. Northern California Santa Cruz mountains. Now I am pointing into 220 foot Doug Firs. Now I am considering disabling the motor or at least isolating the dish from the stand by supporting it from it's sides. Then the motor can do what it likes and it won't effect the dish. I am not going to cut down any more trees.

[@jcristina]

I had to cut back a large tree to ENE of the dish after the re-orientation.

[@RobertJory10]

I am in Florida also and the same thing happened to me. My north sky was clear, now it points more to the East where big trees are , DAH, thought they were supposed to make it better. Those trees are protected and Florida won't let us cut them down.

[@graynadalin]

Your explanation sounds logical. Thanks for your videos please keep them coming

[@jcristina]

Thank you!!

[@briansorensen858]

Hi Joseph. Thank you for your interesting video about Recent Starlink Slow Speeds & Reliability Issues. I have installed the TP-Link Mesh Wifi as per your instructions, and it works great between two buildings on my property, but I am thinking about hardwiring for ultimate performance. between TV's etc. I live in Mexico in the winter time where I use my Starlink. Temperature is a constant 86 degrees Fahrenheit. What type of exterior Cat cable would you recommend? Do you think the cable will get too hot in a plastic conduit? Does heat have anything to do with Cat cable performance? Sorry if I am posting this in the wrong place.

[@v12alpine]

How about disconnect the motor and aim it where you want it. Many RV'ers have done so with no ill effect.

[@stevehildreth1934]

Yes, I have checked our dish. It is pointed due north. Ours is the RV version which as far as I know is not linked to a specific location and is limited speed purposely.

[@jcristina]

Thanks

[@jond1536]

Hey Joe, what is that screen saver on the big monitor "to your right" behind you. and still have my starlink antenna but can't use it right now due to TREES, yep starlink killed by trees, I cannot move the dish or the trees so back to crapcast. by the way great videos. thanks

[@chaplainstephenbrestsr7470]

Thank You for your answer about a 30 foot pole. Do you know what I should use for the pole. Thank You!!!

[@cjp1950]

I used a 2.5" pvc pipe secured to my house at two places. The low end of the pole is set in 90# of concrete. I had to order the type of mount that slides over the pipe. Secured with bolts through the pipe.

[@jcristina]

Galvanize steel works.

[@robertbloomquistsr6351]

What does your visibility show on the app?

[@jcristina]

I’ll have to post it.

[@gabbyrose1685]

Thank again good information going to try to put the dish up higher on the roof because it like it moved. Thanks again.

[@jcristina]

Yes!!

[@brendanharrington553]

My dish has moved to the east by thirtyish degrees no obstructions in the way and I still have drop outs every two to three hours for upwards of a half hour to the entire hour

[@Kaydan100]

People in the north just normally cut down the whole tree and use it as firewood especially when it’s cold out lol

[@Ivansgarage]

how is the people that has disabled there dish movement, flat dish ?????

[@jcristina]

Good question... I would imagine this work as always without the add benefit to be pointed in a specific direction where there is greater possibility of being a satellite.

[@Ivansgarage]

@@jcristina So I wonder if you had a stationary dish pointing strait up, of coarse, if it would of stayed locked on to the main hub...

[@williamdaugherty3579]

Hi J, I noticed the same thing with my dish in Lake City, FL. It had moved to the east a few degrees but with me the signal is better. If it had moved more to the west it would have aimed at a tree. Thanks for checking because I wondered what the he'll happened.

[@jcristina]

Thank you for adding to the conversation.

[@manueltrujillo8645]

This makes total sense, but doesn't pointing at sats over the ocean lead to higher latency?

[@jcristina]

Nah. The distance to the Sat is nominal and the most latency issues come from the ground station to POP to ground station to SAT back down.

[@spaceman1861]

Very informative thx!

[@jcristina]

You bet! Thanks for being here.

[@martehoudesheldt5885]

i am on the west coast WA> and yes my dish is pointing north west now . i looked at the app "check for obstructions" and found out . for me nothing in the way. all good

[@msfitzsadventures]

Great job mine does the same I am in Redlands CA .

[@jcristina]

👍🏻🍵👍🏻🍵

[@elicialynn3505]

So how did you fix it after all? Did you just realine it again after cutting your tree?

[@jcristina]

Since you can’t realign, there are 3 options. 1) remove all trees or obstacles now in the way 2) move the dish to a location that no longer has any obstructions 3) contact SpaceX to see if they will realign your dish if they wish to be so kind as you can not do either option 1 or 2. Thanks for the question Elicia. Happy New Year.

[@elicialynn3505]

@@jcristina lol. Thank you. My questions might have sounded really crazy LOL but I couldn't sleep last night so now that I'm reading it I'm laughing. Thank you so much and happy New Year to you.

[@WilliamSmith-wu4is]

I am on the east coast of Virginia, my dish is still facing due north. About half my starlink cell is in the ocean. I will keep an eye on my dish and actually facing northeast or east would be great for me. I will let you know if dishy changes.

[@HolmstromRules]

My guess is that they're not repointing everyone in coastal states because doing so would just relocate the congestion to the birds over the ocean.

[@scottwilliams6122]

Good information. I am in northern Idaho and my dish has not moved. I am also not seeing any issues with speed etc.. Have had Starlink for one year now.

[@jcristina]

👍🏻🍵👍🏻🍵

[@zoltankaparthy9095]

My dish did re-orient westward. It had been pointing north, now it points west out over the Pacific. I live in NW Oregon. No obstructions.

[@STxFisherman]

Great video and very helpful info. Thanks for sharing.