This Warranty cause is inexcusable, we messed up BIG TIME here!

[@DMBriffa]

Your honesty will earn you far more respect than any you will lose. Congratulations. So refreshing.

[@vancemarin8022]

The ONLY person who doesn't make mistakes is the one who doesn't do anything !! Kudos for admitting it was your error !!!

[@vinnypassmore5657]

Just hang a yellow tag on anything that's awaiting parts, then at the very least ALL in machine shop knows that something is missing! Yellow tag for parts, Red tag for work to be done and Green tag for job complete awaiting delivery or pick up.

[@stuartandrews4344]

Were I worked years ago we extact same system, & same person worked on job from start to finish & added work notes to the job sheet as they completed the work.

[@stuartandrews4344]

@@alanrichardson1672 My old boss was a stickler for that.

[@Phuc_Yhou]

You can't beat the good old visual aids, pretty much the standard for the OEM industry, ObviousLee would be wise to adapt this obvious system 😉

[@karp6130]

Yes we learnt a lot from the Piper Alpha disaster. Another communication failure.

[@ricbarker4829]

We have little alligator clips with red streamers on them. The streamers have the initials of the engineer on them so if it isn't obvious why the tag is on it, you know who to ask. Being aviation though, if it is an item that could cause a serious issue if missed, a work card will be raised in the paperwork or an entry in the maintenance release.

[@MIB-iy6qq]

Everyone makes mistakes, and those who proclaim they don't are Politicians. Nice work, Barum Engines 👍👍👍

[@georgebettiol8338]

Agree although 'Keyboard Warriors' and 'The Haters' should be added to the list that never make mistakes.

[@TamTran-vw7zm]

And my father. 82 yrs old and never made a mistake in his life!

[@TamTran-vw7zm]

And my father. 82 yrs old and never made a mistake in his life!

[@georgebettiol8338]

@@TamTran-vw7zm Can't mount an argument against that.

[@merakrut]

​@@TamTran-vw7zm A,a, he did, he made kids.

[@andrewphillips6053]

I admire you honesty Lee. A lesson learned not to be repeated .

[@KevinLee-ww3ny]

Not as usual as people think, it's the main problem with changing who's working on something. Your honesty is very important and should not detract the amount of people who use your service. Well done 👏

[@stephenhood2948]

These things happen, we all make mistakes. Use it as a learning experience. It's not a problem until it happens a second time. See that doesn't happen and carry on.

[@brianthomson5488]

Honesty is the best policy ,and will benefit you in the long-term. Big respect for having the balls to admit it

[@JoseVGavila]

You are not an idiot, you are just human. And honest. You have all my respect 👍👍👍

[@kashkhan6425]

We are human, mistakes can be made but thanks for sharing your honesty 👏

[@neiledwards5100]

The man who never made a mistake never made anything I admire your honesty

[@davidpirtle1076]

Every day you learn something that makes you better is a good day. This little oversight will serve to only make you and your shop better.

[@poptartmcjelly7054]

The only people you'll lose with your honesty will be the "the guy down street can do it cheaper" guys. I think your honesty will bring in more high paying customers, who see value in your transparency and will pay extra for the peace of mind, knowing that their parts are in good hands.

[@mercedesmaintenance.6339]

Bravo on the Honesty. We all screw up sometimes, those that say they don't, are Liars. Cheers 🍻

[@fredflintstone8048]

Moral of the story, and I do this too. If something is temporarily put together incomplete for some reason or something not fully buttoned up and torqued, I wire a tag on near the spot with a note on the tag. I've made these kinds of mistakes as well. Never ever rely on memory, or good communication. One can buy packets of tags that you can write on and that have a thin wire and are easy to put on and they don't fall off easy. Just a suggestion.

[@SW-ci9zv]

As already indicated by other people's comments - your honesty will be much appreciated by many and gain you more respect.

[@Rich6Brew]

A man is never more credible than when he admits he's wrong. Subscribed. 👍

[@adrianrigby1933]

I like your honesty, everyone makes mistakes. This proves you are as human as everyone else. I wish you well.

[@mr.nice.b]

Big respect for admitting wen wrong ur only human and ur dealing with multiple engines at a time

[@dalejones3862]

We all mess up but honesty is the best way to work

[@neilfreemantle3392]

Human error... you've been honest and prepared to rectify the situation, enough said!

[@danielgooderham9644]

Lee love how you have kept true to your word of being honest. We all make mistakes and I'm sure everyone will learn a valuable lesson from that. Keep up the awesome job mate.

[@scotty6346]

Your not an idiot Lee, It was a long term job, It was passed around and something got missed, No damage done to the engine is a plus and i admire your honesty 👍

[@aSinisterKiid]

Nah Lee, you aren't an idiot. Mistakes happen and it's how you handle them that defines you. Admitting to the mistake and fixing it instead is just the right thing to do and you've handled it like a good businessmen. You said it, we're all human.

[@andrewspearey392]

honesty is ALLWAYS the best policy. We've all done things like this. top points for admitting it.

[@daihatsudave6332]

Its not about the mistakes its about how you sort the mistake out .

[@andrewthompson5736]

We all make mistakes but it takes a brave man to admit to making them. Well done

[@65scottiedog]

He who does not work will never make a mistake. And you owned this one well done I done worse failed to put in oil strainer same again months in bits dummy build walk away time went by did not check work no notes . Time for new bearings lucky I put engine in and did not get oil pressure the realise error . Well done to all who are in this club

[@malcolmkempster7858]

So good to see John doing his thing

[@jambacardi2474]

Fair play for mentioning the crank seal

[@ShowMustG]

"Continuity" it's not always possible but it can bite you on the arse big time if you don't do a proper hand over on a job, you live and learn, and big respect for holding your hands up about it.

[@gregshepheard3371]

Mate, you've really helped my recovery. I too have always struggled with anxiety and depression, but I had a massive RTA last year, both arms, legs, pelvis etc... I tell my few) mates, at least when I'm gone, they can weigh the titanium in for scrap!

[@neill4133]

Sh*t happens! Don't worry about it, you were open and honest about it which is more important. We're only human, not robots! Keep up the good work!

[@bill8by5]

It takes a huge man to stand up to his mistakes - God Bless You guys!!!

[@simoncoleman6923]

Well done for owning your mistake. When a problem happens (and they do), what really counts is how you deal with it & you earn your customers respect by handling it properly.

[@serialcoins]

It's one of those things, that if someone told you, you'd left the seal out, you would say it was impossible. But the customer has a duty to take precautions to ensure the engine is all bedded in and checked and tested. And in the end the problem was diagnosed and fixed. Sometimes customers make a big deal out of it, other times they are more interested to diagnose and rectify the problem, than make waves.

[@stephenrangeley7815]

Respect,I have always told people working on projects as long as your honest and own your mistakes I can live with it cannot live with those who try to hide their mistakes , the trust is gone for ever, well done you and your team

[@eddier9455]

There was someone I know of many years ago put an engine back together and forgot the bearings, you can imagine the noise it made when he tried to start it.

[@markwoodhouse9318]

Better out, than in! Bloke👍

[@5rgs17]

When I was contracting out jobs one of the things I would judge a contractor on was how they dealt with a problem. So your way of dealing with this issue was spot on. Well done.

[@Phuc_Yhou]

Strongly Agree ✅

[@haydnmeager9600]

Total respect for the honesty mate. We all mess up, the tell of the man (or woman) is what we do to rectify it. Keep up the amazing work.

[@TamTran-vw7zm]

In this video, you did what you always promised: to be honest, to show (rare) warts and all. And ýou did it. Most people would have wriggled out from under, lubricating the explanation with excuses, but you stuck to you honesty. Well done, you. My initial impression of you was not inaccurate nor misplaced. Thank you for teaching me that there are still honest people around with integrity.

[@crow3003]

Shit happens, notes is a very good idea when things gets delayed or passed around. Keep up the good work.😊

[@kiweekeith]

What a Brilliant Vidclip .... I must admit that I did have a bit of a Smile at You Expense ..... :-) :-) :-) .... But thanks for your honesty.... Thanks to Scott for his understanding, But am sure that he is Not going to let you forget it either ..... :-) :-) :-) .... I can just 'see' the Banter' coming your way ..... Very best to ALL from ChCh, NZ

[@ScouserMandy]

but mate your honesty will always pay back we are all Human we MAKE MISTAKES! its good to see a bussiness being so open and trutful

[@gizz1777]

Nothing to be embarrassed about we've all made mistakes, it's how you put them right which shows your true value as a man and also as a business. Well done on keeping the honesty levels up 👏👏👍

[@paulmuff9883]

Full marks to you for your honesty and that’s why I watch you and would use / recommended you 👍👍👍😀

[@jalan3904]

honesty is never wrong!

[@Slim885]

I love English honesty Lee that’s awesome at least it’s not as bad as sticking brake pads the wrong way around !!!😮 ,mind you how bad was that oil leak he sent you?.

[@Biggerbadwolf]

Communication, communication, communication. Been there myself, learnt to attach notes on any job I can't complete, even if only to remind myself of what I have done and what still needs doing. If this is your biggest mistake you have ever made, you are doing GREAT!!

[@MJPilote]

A man takes responsibility of his mistake, only a coward hides them. Nicely done!

[@howardbeer5214]

No one is perfect but at least it was not catasrophic. Keep up the great work.

[@sitdox]

It does happen unfortunately The one that doesn’t work doesn’t make any mistakes Keep it the good work

[@Goldie644]

To err is human, and we learn by our mistakes - good on you for coming clean 👍👍

[@jankoria7854]

Honesty is the best policy WEll Done mate.

[@stumartin2644]

Respect for the honesty. Everyone makes mistakes said the Darlek to the dust bin ;-)

[@julianchambers8372]

Good on ya mate. It happens to us all. Those who say they haven`t have never done anything.

[@paulhutchins6019]

How about using a basic check list for gaskets, seals, core plugs etc. Especially when different staff work on the same build😉

[@markthompson8656]

That's what we aviation mechanics do . Sign off check list of every single washer, bolt ,seal, part. that we install. because the one starting job is very often not the one finishing it.

[@abzzeus]

@@markthompson8656 yeap and follow the instruction/sizing - see captain sucked out of wildscreen as an example

[@markthompson8656]

@@abzzeus yep and I know exactly who put that windshield in

[@anthonywilson4873]

@@abzzeusWindscreen out of aircraft caused by previous engineer using wrong bolts, sealant for window plus first grip of bolts held. Second engineer used bolts as pattern and discarded the bolts offered by parts dept as wrong. Reinstalled new side screen with new wrong bolts which he matched with previous wrong bolts and new sealant. If the sealant was fully cured they may have got away with it but no. Screen blew out and Pilot sucked out of cockpit nearly. Legs held onto and plane landed in Southampton Airport. Pilot survived at minus 50 degrees and breathing with face against fuselage. Good job by all involved and plane descended and landed quickly so Pilot survives. Interesting story for Pilot to tell at dinners etc. complicated issue two people at fault. First Engineer and second.

[@colinmorley2966]

No shame lee 10 out of 10 for your honesty. I no nothing about engineering but love to see a craftsman at work

[@johnhanson535]

So refreshing to see Lee admitting a mistake so many would’ve never said a thing good on you

[@sarto7bellys]

Everyone can make a mistake, the bloke who's never made a mistake has never made anything ! As has already been said, your honesty will gain you respect 👍

[@jdsmort]

What we always used to do when not completing a job was write on a part about an incomplete assembly... in your case write on the pulley wheel, no seal.... saved having to remember.

[@birdy695]

We all makes mistakes, I’ve made plenty over the years working in retail, I quickly learnt that the customer will remember how you well sorted out the mistake, if you hold up your hands and sort the problem. 👍🏿

[@michaelbritton7030]

Let them without sin cast the first stone. Nobody is perfect and we all make mistakes. Keep up the great work Lee and all...

[@Jeremyurffer]

A mistake is being human, but your honesty about what happened is what makes you and your company who you are. Good on you. 👏 👍

[@andrewlangley9507]

If that’s the worst you deal over the course of a year, you’re doing pretty well.

[@alandavies1725]

When I was doing my apprenticeship back in 1963, the company I worked for had a fleet of motorcycles as well as commercial vehicles. After I had a day off, I came in to find a bike on the bench with a note on my toolbox saying "new crankshaft required" . I felt very proud of myself getting the job done in one day with no help. On coming in the next day I found that the mechanic had fitted a new crankshaft in the bike on my day off, red faces all round, but it was covered up. Better communications were the lesson learned.

[@bradleyscales]

Reminds me of the time I fitted a chamfered circlip backwards in a Mitsubishi turbo I did for a customer and the whole shaft assembly moved forward into the compressor cover and wrecked the whole rotating assembly and bearings. No issue I obviously had a look and replaced the whole assembly and fixed it up for him free or charge - but needless to say it can happen to the best of us

[@thefirstcalled]

You human! Honesty is the best policy...sometimes it costs a lot, but the right thing to do. I learned this from my father who served overseas in WWII... he made it back home safely with 2 brothers.

[@boathippy1963]

That’s proper honesty nice one!

[@happygarage6310]

Gotta be willing to own them mistakes if you wanna learn from them. We've all made them, I once left a socket in a cam cradle, truck made it to Texas before that socket caught up in a camshaft and ruined $1600 worth of parts, another time I didn't check behind an apprentice who overlapped a oil ring and wiped out a short block. We tend to measure our experience with success, but I think more is learned from our past failures.

[@martinnicholas9770]

Hi gyes.Interesting veiwing.Thanks for that. If you have to mention A mistake.Means to me ,it dosn't happen very often. If I was close to your workshop.Would have no problem giveing you my early jag engines to work on. Keep it up.All good .Thankyou!

[@t238]

Fair Play to you mate!

[@stevemuller82muller65]

We all made a few mistakes in the past. Try leaving a rag in the cam valley of a Chevrolet small block😂 ,Starts making a lot of noise when it wraps around the cam😬😂🤣😂🤣🇺🇲 much love from Pennsylvania 🤙

[@chrismould3828]

So refreshing we’ll done

[@feliciapeach]

Oh, is that all! I thought maybe you had stuffed up the timing or something, with an interference valve/piston situation. Could easily have been worse than forgetting a seal. Your honesty is commended.

[@lloydwilson9104]

Easy done mate, spent all day removing stripping and rebuilding an engine for my T2 bus, everything was back in and i was sat in the drivers seat key in the ignition, had a quick mental run through have i done this have i done that about to turn the key OH 5H1T I HAVENT TOURQUED THE DAM FLYWHEEL 36MM NUT AAAAAHHHHH CRAP, id gone for lunch after fitting the flywheel and installed the nut finger tight, BIG lesson learned, fair play for holding your hands up

[@petetine4830]

Nice to see I’m in good company! Luckily I did it on my own engine. Took it out the engine stand late at night then came back a month later to carry on the project, forgot where I was up to and completely forgot to fit it! Only realised when I had a puddle of oil after doing the timing. I did use a boroscope to see where the oils was coming from before I removed anything. As soon as I saw it it dawned on me 🤦

[@huwzebediahthomas9193]

Rebuild sheets in the RAF, you had to write down everything you did, and highlight methodically things like what you mention. But paperwork is a pain, but avoids eff ups.

[@ChrisJones555.]

Mistakes happen to the best of us 😮 your honesty is admiral! 👍

[@julianpritchard2558]

🦭here’s my spare seal for you Scot ! ( sorry I really couldn’t resist) 10/10 for the honesty though. We all make mistakes, years ago I built a rover V8 and forgot the piston rings, on all 8 . 🤯

[@malcolmfoster858]

A person who puts their hands up to a mistake is someone who has integrity & I would rather work with rather than someone who lies

[@MrLentiscais]

You need to have a card sheet with each engine with the work carried out and dated and signed by the person carrying out the operations. With having a long time between engine work things can be forgotten and overlooked. The plus side to all this is that information on the card can be checked off and inspected by you before shipment.

[@thecideralquaeda]

Good on yer for being so honest. I respect that.

[@jaclroberts]

You won't do that again! And you have already recognised how the error occurred and know how to prevent it happening again, big respect for admitting you are human!

[@andregriffiths263]

Nice one Lee keep up your honesty. As others have said it pays in the end. I think you have also answered my question regarding the importance of piston balancing. I had renewed a head gasket on my 2008 ford transit connect after a snapped cam belt .Number 1 piston swirl pot got damaged with the valve. I ignored it thinking it wouldn't make a drifferance and now after seeing your work in balancing pistions on your lathe,i think made a mistake in not changing that piston crown as the engine now runs with a slight vibration which i think is because the diesel doesn't combust smoothly with the swirl pot damaged.But keep up the great work and a great person too.A shout to your hard working team

[@chicanesimon]

Better that than a machining error/cock-up , no damage done customer spotted the oil loss not ideal but hats off for fessing up

[@jasonmarkwell7820]

Give your self a break shit happens top man for coming forward when you really didn’t need too.keep up the good work. From garage owner to another. 👍🏼

[@russellhammond4373]

Love your honesty regarding the Renault engine rebuild.

[@althalus401]

The only person never to make a mistake is the person who does not do anything. On thing I did notice, you do not use copper or aluminium soft jaws in the lathe. That would help to prevent any damage. I use copper pipe pressed flat and inserted between the jaws and the workpiece. Keep up the good work. What is you second channel please?

[@andrewbaron8713]

When I was an apprentice, I did a costly f ck up. Manager came over to have a chat loudly let’s say. My time served mentor looked at the manager and said “ only person who has never made a mistake is the person who has never done f ck all”

[@djwarren5081]

I was told that the guy who never made a mistake got nailed to a cross.

[@stuartsharples9520]

Maybe a tag on the saying what’s needed or missing a brief description on the Engine. I used to live at Trevellas Air strip where you take your car , live in Perth Australia now . Great work though and nobody is perfect..❤

[@guzz1jon]

That was the first time I'd watched your channel. Very interesting, and your honesty is commendable. I am a retired service engineer (washing machines etc) and can assure you that anyone can (and they do) make a mistake. It's how you deal with it that really matters. Well done! 🙂

[@christophercullen1236]

Left a plug out of the main oil gallery, engine in no oil pressure engine out for Rectification ! Kit from Down Under

[@TheCNCDen]

Your machining is certainly a lot quieter than the noisy stuff on our CNC

[@chrismcvicar4564]

Another great video 👍

[@simonruddy8265]

Well done Lee, what a Rodney/plonker. Communication being the route of all evil. What's a man to do, tick sheet, BOM check, final inspection, process sheet, completion cert or all of them!!!!

[@shaunb8211]

We used to having a saying, one man one job for exactly this reason!

[@johnlawrence9066]

We've all made silly mistakes ! I always keep a daily worksheet on each project , and tick off jobs done . It's also useful if for some reason I have to have time away , and somebody else has to step in and finish the job .

[@eDXTRe]

Ok this is an error, which take some time to fix. But its not like leaving oil cloths in crank case which will/can lead to oil starvation in a certain amount of time which will make catastrophic engine failure. Very good that ypur honest about it on the KZbin video, thats character and honesty i would like to have as a customer.