TikToker Calls Out Business In Wild Drama

In today's video we will be talking about paiges_purple_pinchers, drippinspice and more
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[@Usagi393]

“I stopped giving refunds because I was losing too much money” is not the defense she thinks it is

[@eloisepharmacist]

Exactly

[@RumiNyx]

It sounds like shes using cheap materials

[@alicebrown635]

Like ... did she just admit that a lot of people returned items to the point that she was LOSING MONEY. Like I'm no expert, but you shouldn't have that many returns that it hurts the Financials

[@onecatshortofcrazy12]

That and by saying upfront “no refunds” is probably causing a lot of people to think twice before ordering.

[@ashleycm2421]

Exactly! It is basically admitting that USPS has deemed that it is not their fault

[@ameliacallanSTEM]

I love how in her video she says that each piece cures for 4-5 days, but on her Etsy shop it says “please allow 72 hours to create and ship“. Miss ma’am, the math isn’t mathing

[@sophdog2564]

I bet she counts the 2-3 days of shipping omg

[@aethertoast4320]

​@sophdog2564 why does that somehow make sense?

[@ILoveRedPandas95]

I was hoping someone else would point that out I think because she has so many orders she doesn't give anything she makes time to dry properly Even if she thinks her products take 2 - 3 days for delivery theirs no way to tell how it's stored before being shipped as some places are either hot and humid or stone cold

[@bakaichigo]

Nevermind that you also have to SEAL the clay for it to STAY air/moisture tight, which she obviously didn't do..

[@amypanddirtytoo1926]

Came here to leave this comment. Also, I'm an artist and I love decorating my sketchbooks with diff air dry clays. For it to be that soft is NOT from humidity and shipping. It's because she's lying about curing it properly. Maybe so she can meet that 72 hour deadline.😉

[@-MaryPoppins-]

It’s a light switch plate. You’re meant to be able to grabby slappy it to turn it on while disoriented at 3am.

[@Usagi393]

She wouldn’t have even gotten that far. There’s no way that would’ve survived the installation process

[@leruetheday377]

​@@Usagi393It absolutely wouldn't, the parts that fell off are right by where you hold it to install it

[@StallionStudios1234]

@@Usagi393 fair point. Yeah this is a piece that is doomed to fail. It was a very dumb idea to try and sell. Should have either put in a process that better hardens it like a kiln or not offering it all. If I were her and I would want to produce products like a light switch cover, I would look into 3D printing. That might be a better option. Once you have the design down you can just let the printer continually manufacture it. My thoughts anyway.

[@-MaryPoppins-]

@@Usagi393 exactly!! Idk wtf the point of the item even is 🤡

[@emma-sk3jw]

grappy slappy 🐬🌈✨

[@irishis3]

Can you imagine blowing up your own business over $12.00?

[@sprig.sprout]

Damn 😂

[@Kim-vt8yr]

Yep and $12 is crazyyy cheap for a handmade items like that I think she is using cheap ingredients and selling them for cheap to get more sales and that’s why she’s having issues with them!

[@awopbopaloobopawopbamboom5041]

​@@Kim-vt8yr ah now come on - calling that stuff "art" is a CRAZY stretch......!?! 😂🤣💀

[@sigourneybrand5695]

My thoughts exactly....also maybe Pack your stuff differently although I don't even believe her. I don't think it was cured correctly from the beginning..

[@asmrtpop2676]

@@awopbopaloobopawopbamboom5041They didn’t call it art…

[@Annonymight]

"She pressed it too much...." is hilarious criticism for a light switch 😂. The irony considering the function lol

[@Pocket_Sized_Satan]

I commented similarly its like dude they make phone covers out of that stuff and plug covers and stuff you touch a lot eventually regardless of how hard you press it would have deteriorated

[@zangyloveskawaii6003]

@@Pocket_Sized_Satanexactlyyyyy thank youuuu

[@msmarcie4120]

😂😂😂

[@DoraSometimes]

I almost wrote an essay on this matter...thank you for saying it in a concise way 😉😂

[@MayanOwl]

She's had multiple complaints and admits it's the humidity during the shipping process affecting the material. If it can fall apart after completing drying, then the problem is the materials. If she's shipping them before it's dried, then she's the problem and should not do that. So in both cases she's a fault lmao

[@tiffanyw3425]

I'm so sick of hearing people use their disabilities as a way to shame people for pointing out bad behavior/ bad products.

[@Pocket_Sized_Satan]

As a disabled person i 💯 agree i to am sick of it. It makes the rest of us who dont do that look bad

[@awopbopaloobopawopbamboom5041]

Fvcking AMEN to that....!!! I'm actually disabled myself and it drives me up the bloody wall like nothing else on earth when I hear hypocrites being called out for their own foul behavior try to throw the words "Disabled Person" out and use them as a weaponized excuse for a complete lack of accountability and/or responsibility.... A$$HOLES!! The reason it boils my blood is that there are genuinely some situations in life that I struggle with eg:- trying to open heavy shop doors to exit while struggling to walk. It helps me a lot of some kind person who sees me struggling comes to help me by getting the door for me.... The more unaccountable brats whine and blame their toxic behavior on their disabilities and/or try to illicit a hateful response from others towards someone else who has quite a legitimate complaint to make by throwing the word "Disability" into an equation that has got LITERALLY NOTHING TO DO WITH IT AT ALL, in an extremely insidious, inauthentic and frankly evil manner - that leads people who may otherwise have been kind and helpful towards us when we genuinely need their assistance think "I'm not getting involved with that shyt...!!!" - and who can blame them, if THAT'S what their personal experiences of other disabled people has been...?!?! Being Disabled doesn't cause you to not have to be accountable and responsible for your own bad behavior towards others - only being a desperately sad assh0le causes that....!!! Also, I couldn't help but think that if she quit mixing "so much BLOOD, SWEAT AND TEARS" (MWAH MWAH - DRY YOUR EYES YOU SIMPLE WITCH...!!!) into 'her self made mixture' then perhaps "USPS 'S HUMIDITY" wouldn't be such a problem, y'know, since all three are needlessly added liquids....!!!! She's like Little Miss Ratchet...!!!

[@clarimm6675]

I don't want to across as uneducated but ...why does she mention it at all? Like honestly I don't get why some people mention their disability, race, gender, whatever in these situations. What are they trying to achieve? If your disability/race/etc. isn't the reason for the problem, why mention it?

[@Raven1303x]

Yeah I notice whenever these businesses get called out or any criticism, they pull out the buzzwords of “small business” “disabled” “single mother” or “black owned business” to make people feel like shit and for people to pity them and be on their side.

[@izzy6455]

Yes. It's nothing to do with her disability, it's a business issue.

[@mywingsareyours]

"shes destroying my image" shes literally just leaving a review saying exactly what happened lmao

[@OceansbutalsoLakes]

Not taking accountability destroyed her image. And made small businesses look bad.

[@findingmyownhearth]

It's not a fragile art piece It's a piece of home hardware. And your products should hold up to shipping lmaooo

[@fallenbee]

As someone who uses air dry clay, it only gets that way if you don't let it properly dry, so it most definitely is something she's doing wrong- I don't understand why she didn't just offer to make her a new one or at least give her a refund- that's what I would do if any of the clay stuff I've sent out ended up breaking like that 😭

[@MSANTHR0P3]

Hey! Hardcore crafter here. That sort of thing is typically made with silicone "icing". It shouldn't do that. That's not cured long enough. at all. It could also be bad silicone. Also, that's a light switch plate. It is going to be touched so many times. It wouldn't have held up. I wonder if they used an airdry clay, and a mold? I would never use that for a high traffic item. Edit: Here's my working theory; someone said it says polymer clay on the website. I think she's mixing polymer clay with model magic to reduce cost and weight. Both clays are not a good idea for this sort of project. Edit 2: so, I've been conversing back and forth with other crafters on here, and I've got a new theory. Apparently, people make homemade decoden cream out of silicone and cornstarch. I'm think that's what she meant when she said she makes her own mixture. I'm learning so much from other crafters. I love Markie's community!!! Edit 3: i went to the seller's page. No, I wasn't mean. I just asked if she uses silicone. She says she does not.

[@jillb3072]

That’s what I was thinking too

[@MSANTHR0P3]

​@@jillb3072do you think they are using a cheap air dry clay and a mold? Like, they glue it to the switch plate? That's a horrible idea for something like that

[@lindyloohoo]

She could have used actual icing and tried to dry it with mod podge or any glaze atop XD

[@MSANTHR0P3]

@@lindyloohoo i was really hoping the customer would lick it to see!

[@Mynnyk]

Yeah, usually 'icing' on decoden products is made with caulking, which can be very durable! The price point and turn-around time feel like definite red flags. Decoden can be very time-consuming due to the fact that most caulking can take 48 hours to cure (though some types can take up to 12 days) when used for its intended purpose of covering gaps in a thin layer. As such, large 'icing' globs will obviously take a longer time to cure. This seller is churning out half-baked products on the cheap, likely knowing they won't last. edit: started typing something else and forgot to delete a word! oops!!

[@coleknight1977]

She is so wrong. The USPS is NOT responsible for what happened here. What she is suggesting is FRAUD. That is filing false claims... These damages are obviously a manufacturing issue not a delivery company issue.

[@abigailsara]

YES! I was hoping someone would think this. That's exactly what I was thinking.

[@lfriasurzua]

THIS! Straight up fraud at some point 😅

[@LoveableNiki]

She is an idiot. USPS is not damaging her products. Lordt!

[@TravellerZasha]

Its hard to say cause i've worked with shipping and UPS a few times and i've seeing some UPS people throwing around boxes even fragil ones. UPS can at times not be as good as people say. BUT even if once or twice UPS is responsible that means either the buisness switches delivery services or the buisness makes more durable products and packaging. We've seen this issue before with the pink sauce lady.

[@asmrtpop2676]

@@TravellerZashaThis is USPS and they will not refund people for anything lol

[@sammaloo]

She doesn't have a small business - she has a hobby. Small business implies customer service and quality control, among other things she is clearly lacking.

[@Resyektt]

100%

[@neonwired4978]

also lacking any knowledge of business or consumer law. No-one expects small sellers to be lawyers but they should at least know basics or get advice.

[@karine-v]

💯💯

[@flowerchild2496]

THANK YOU!! I'm so tired of people thinking running a small business is easier. Even in a corporation as corrupt as a multi level marketing scheme will protect you legally. If you product is faulty or dangerous, in a shitty MLM the main company deals with the fall back, cause they're a company. With lawyers. And a team. As a small business, you don't get that. AND MLMS WILL SCREW YOUR LIFE UP ROYALLY!!! But at the very least your protected somewhat legally. In a small business? You're the CEO, legal fees, copyright laws and all.

[@MO3_88]

Let’s call her what she is - a con artist

[@sugarmagnolia1360]

Ok, disabled here. I'm super sick and tired of people using their disability as some sort of shield for putting out SHITE work. Just because you're disabled, doesn't make your business worth more than someone else that is able bodied. What makes your business worth more than someone else is the fact that you make a good product and you stand behind it. The way this was handled had all the earmarks of a victimhood mentality.

[@mage1439]

Yes. I really want to ask her if her being disabled stops the product from falling apart. Apparently not.

[@leruetheday377]

I'm disabled, as well. Disability can be a reason for some things, but this absolutely isn't it

[@transsnack]

Yup! Do my disabilities impact my abilities to do some pretty basic things? Yes. Does it make me sell bs unusable products to people? ...no.

[@NOISEEROOM]

Ikr… she scares me😭 she’s got that Michael Jackson face😰

[@mipsan]

I don't think am item that was properly cured would "uncure" because of any humidity/whatever issues, pretty sure that is chemically impossible. It must not have been cured properly from the start.

[@BeauDek]

If it is a water based deco cream it can soften again but it takes a LOT of water and it softens from the outside in. If it's hard on the outside and soft on the inside it hasn't dried fully.

[@sheskiwiw]

this!!!! i think it would need like, oven temperature to uncure ahahaha

[@lollipopgumdropitlikeitsho5836]

Doesn’t matter if she pressed it or not, there’s no way it was supposed to completely fall apart like that🤣

[@THEDubbleHelixx]

I was skeptical about how soft it could possibly be if it made it in tact in the mail, but the way it just crumbled under slight pressure! 😂 Looked like actual cake!

[@impposter560]

And light switches get way more 'traffic' than even doorknobs - its perfectly reasonable to expect it to hold up

[@randybunker5345]

Nothing but junk, but she will never admit it.

[@Keshlynne]

@@impposter560 I might buy something like that for my child's bedroom, and if it fell apart under that little pressure, I would be *livid.*

[@peytonweb]

Looked like it was made of ACTUAL cake frosting!😂😂😂

[@yari139]

I’m sorry, but the moment the seller said she created that formula, she completely lost me. She didn’t. That’s such a weird thing to lie about and makes her look even worse from every point.

[@sarafrikinbeara]

It's Romy & Michelle desperate. But, those chicks were wicked cool.

[@yari139]

@ 🤣 🤣🤣🤣🤣🤣 I love that movie so freaking much.

[@clarimm6675]

Yes, it's probably some kind of clay? And even if she did create it, maybe change the formula if there have been so many complaints already?

[@Raven1303x]

@@sarafrikinbearathat damn Fry and his Post-its 🤣 now I know what I’m watching tonight 🥰.

[@yourfavouritehydra]

I'm guessing she means the recipe/formula she's using of the decoden/cream but either way... That recipe ain't it.

[@yummymummy1981]

Ok lets get this straight, this 'business' is apparently only 7 months old, has already had so many complaints on quality and refund requests that ups refuses to accept refund requests from her any more, and she still thinks this is a customer/ups problem? And on top of this its also her 'full time job'? A 7 month old business? 7 months is barely long enough to have produced enough products to be sure of the quality, and it clearly shows.

[@iheart801]

My guess is that usps clocked that fact that she was trying to use them to pay for all refund regardless of who caused the item damage. I am sure if you submit too many claims, they probably flag you for fraud, which from that sounds of it is what she was committing with usps.

[@asmrtpop2676]

USPS is who they use not UPS.

[@yummymummy1981]

@asmrtpop2676 right... point still stands.

[@yummymummy1981]

@iheart801 she is being lazy with her craft. She is one of those artists who doesnt spend time perfecting before selling (lots of artists out there that only go into a craft because they think its easy money, the recent amigarumi/crochet craze is a good example). She should have spent time making girls for family and friends to tell if her product can stand up to normal usage, hers clearly cant hence the multiple complaints. She did 0 research into her market and products (if she did 'research' it was probably either a quick search on etsy to see what looks easy but sells well so she can try to bank on that, or the same but to see if no one sold similar products so less competition.

[@lilicat9687]

“You were pressing down on it!” Yeah, like you would have to do in order to attach it to your wall!!!

[@herpdyderpp]

Notice how she only pulls on the light cover and *not the icing* when showing how strong the product is 😂😂😂

[@yummymummy1981]

Oh I did notice that. Maube she should try pressing on the side the way the original buyer did lol

[@awopbopaloobopawopbamboom5041]

And yet it still fell apart in her own hands - waaaay too much "BLOOD, SWEAT AND TEARS" causing all that humidity...!?! Also............ "ART"....?! Ah now come on, it looks like something that a really camp kid at kindergarten made using Play-Doh for their mommy for Valentine's Day.....!!!! 👀💀

[@milpiffy]

Yes!!! I came straight to the comments after I saw that 😂

[@ashleycm2421]

I saw that too and was like “well yeah the plate is hard plastic”

[@LiveAlienReaction]

@@awopbopaloobopawopbamboom5041right! I kept thinking that whenever she mentioned how much work and time her art takes and matkie saying it was very impressive. Like it’s a mold or a piping bag it’s not that difficult

[@maraMARSHMALL0W]

The wave mirror is available at 5 below here in the us for $5 she added the cherries and whip material

[@RumiNyx]

Thats crazy, shes reselling it for 30$

[@trashbambi]

yeah we have one in our hall here in the UK too, moulded plastic she decorated def didn't make the base herself!

[@Lenahenderson1027]

Yep that's what I just said

[@denisse454]

I came to say this! I’ve seen it at target for $5. I can’t believe she’s charging $30 for such a simple modification on an already made piece.

[@chelsearoberts9035]

I said the same, she isn’t even like painting them a different color at least?! Wild

[@ellobetchess]

Hard no. As a business owner myself, my handmade goods better hold up through "humidity/temperature" during shipping. The seller is full of 💩. Refund the money OR remake it properly. I would bend over backward when it is my product breaking down. Its not a shipping issue. Its not a buyer issue. It is the sellers issue. 8:40 also, if it is so upsetting to you as the creator, REFUND the money!

[@racheldawson9296]

Right? Whatever money/time the seller would have spent rectifying the situation is a lot less than what she’ll lose in potential sales!

[@Chris.Rhodes]

If it's a "known" USPS problem, easy fix....package your product better! But I think she's using USPS as a cop out.

[@courtneyr6645]

Fr…and what if it’s humid where I live? Will it fall apart in my house? 😂

[@rgerchman3453]

If it’s a light switch you will absolutely be palming at it in the dark which would also have broken it based on the amount of pressure she put on it.

[@StallionStudios1234]

Yeah or the material they used was extremely weak. It looks like plaster or something.

[@ripple329]

Also if you used it in the bathroom, porch or kitchen if will inevitably come in contact with heat and moisture

[@ndawn90]

Also, how TF was she even supposed to install it? If it fell apart that easily, it would never have survived being screwed into the wall!

[@lilyt5855]

Right, light switch plates get heavy usage! They've got to be sturdy.

[@daisiesforghosts]

Etsy seller here. I don’t understand how people don’t quality check their products. That’s insane to me

[@leruetheday377]

Every Etsy seller I've had contact with has been amazing, so this is definitely a her thing

[@exquisite_f1213]

@@leruetheday377I’ve never bought on Etsy due to fear of being sold low quality goods. Please recommend sellers 😊

[@Pocket_Sized_Satan]

I have always wondered that myself im not an etsy seller yet but my friend is and she literally throws her product for quality testing (fur suit maker is what she is) and i have also gotten stuff that wasn’t quality tested from other etsy sellers honestly seems like everyone should be doing that.

[@AuroraPaintBrush4444]

Especially a product that's meant to be *handled* on a daily basis. Have you seen the average teenager? Or even a tipsy adult? They smack light switches! If a light switch can't handle a firm pressure, it shouldn't be a light switch panel. Heck, even little old ladies smack a light switch when they can't find their glasses!

[@PamelaH_HappyVibes]

I love Etsy sellers. I haven’t ever received anything damaged.

[@ThoughtsandGlares]

she legit could have just refunded the buyer and did her own claim with usps like every other business... but now because she is being called out for her shady refund policy shes now a "victim" of a bad review? She had ample opportunity to make things right and she chose to die on this hill. The absolute audacity of some people I swear.. and all over less than $15. Imagine running your business into the ground for a $15 refund.

[@pjt3887]

She's not going do that process anymore because they pray aren't going to cover it because she's not shipping it correctly It shouldn't break during shipping. If you wrap it properly what bubble wrap and some other products. Whatever she's using to make the product it's not substantial enough to hold up to normal wear and tear because her just touching it like she did It shouldn't have been so soft that it literally crumbles apart. That's not humidity per se that's an incorrect product being used.

[@Aethian]

What claim would she have with USPS?

[@hockeysteph]

As a small business owner, if you are constantly having issues with your products, you need to fix the issue. If it's a rare thing, which it is for my business at this point, even if I have to take a loss, I re-make the item to correct the issue (typically a fit probably for me) and ship at no cost to the buyer. Just take the loss on that item. The customer service goes such a long way

[@Thatgreeneyedgirl222]

Ma'am as a business owner you need to grow up or close up shop

[@katiejo1182]

Bro this is like pink sauce lady all over. 'It was fine when it left'. If you know that it's getting damaged in shipping over and over don't change your policy change the way things are packaged.

[@LuluVee-ql4jr]

“disintegrate” your reputation? I think she meant desecrate. Your products are disintegrating.

[@Intuition_malnutrition]

😂

[@courtneyr6645]

Or denigrate. Either way, she shouldn’t use big words she doesn’t understand 😭

[@mariaescobar1359]

I used to sell candles. I made the candle jars out of concrete. Some buyers had a problem where, if they burned the candle for over an hour, the jar would start cracking and sometimes even completely breaking. I immediately refunded every person who had this issue, AND also sent a replacement. Yes, the item left my house in good condition, the damages happened after the buyer received it. But imagine I blame the customer for an item breaking while it was doing what it’s supposed to do (the candle being lit) I figured there might have been something going on with my concrete mixture and spent a lot of time and money figuring out how to fix it. That’s how businesses work. Just because you’re a small business doesn’t mean you can’t be held accountable for your mistakes or your product being faulty.

[@StawberryStranger]

Okay No. this is absolutely not her fault. It didnt look at all like she pressed "too hard". That shouldn't have happened to a product being sold and sent out to people. That isn't "structurally sound" enough to be shipped to anyone.. It is CRAZY to me the amount of people saying that this is her fault.

[@StawberryStranger]

OMG this keeps getting worse and worse... She FULLY whipped out the "im a disabled small business owner" thing. Talk about victimizing yourself. Everytime she gives reasons for why this isnt her fault, she damns herself more. And the point made about the humidity thing was spot on. That is also false advertising, and i agree she is absolutely scamming USPS. She needs to reevaluate the way that she makes and cures her products. Taking away peoples ability to get refunds is not the answer.

[@SassyShelly]

Absolutely wild If she the seller knows that supposedly humidity is ruining her items then she could make the very small investment into silica gel packets to put in with her shipping to absorb the humidity and stop the products being ruined. It's not a hard fix

[@LyricAndCompany]

If it's air dry clay, it shouldn't be messed up by humidity. Once it's fully cured, in my experience, you have to *soak* it, often for upwards of a *day* to get it back to working order. If it was fully dried the way she claims, it should have snapped, not crumbled and mushed the way it did. And if humidity does somehow become the issue, that's on YOU to pack it better.

[@MorganVsTheInternet]

I've been into decoden since I was a tween, and it shouldn't fall apart like that! She's either using low-quality materials or isn't letting them fully dry before sending them!

[@clarimm6675]

Oh is that what this creamy looking clay is called? I remember seeing those cute phonecases everywhere a couple of years ago and always wanted one

[@MorganVsTheInternet]

@@clarimm6675 Yeah decoden is short for “deco denwa” which mean decorated phone! It started in japan in the early 2000s and get popular alone with kawaii fashion in 2010s!

[@emmalouise9809]

i've seen that same blue squiggly mirror she's holding up at 5 below lol

[@blaah9999]

I think all she did was the cherries on the sides?

[@seedlessgrapes7188]

@@blaah9999Yes I was thinking it’s probably just the cherries, the actual frame looks like a different material. Markie always being so nice with the benefit of the doubt

[@cozycasasmr4510]

I was just thinking the same, the mirror didn't look handmade it looked like the cherries were just added on top but I could be wrong

[@Heylow777]

GIRL😭 your product is literally falling apart in your hands🤣🤣🤣Take ACCOUNTABILITY and just issue a refund

[@toshabeans]

It's a lightswitch plate, hands are going to be poking it and prodding it in the dark, that's literally it's job lol

[@thehermitandmoon]

She knew that her products didn't always survive, blamed it on USPS when it is clearly an issue on her end, it seems like she's destroying her own reputation. If you can't even guarantee the finished product will arrive in tact, maybe don't sell them.

[@fluidwolf]

Yeah like even if that is a USPS issue she should come up with some alternate way to ship.

[@a202goddess4]

This is decoden correct? It should have been cured. Decoden phonecases and other accessories are NOT pliable and brittle if they were made properly. Its like a resin clay. She deserves a refund. Also from experience these hand crafted decoden items are usually alot more expensive. I ordered a custom phone case that was ombre decoden, glow in the dark, glitter mix ins and had kawaii theme. It cost me around $130 from reputable IG company 4/5 years ago.

[@MSANTHR0P3]

I think that's what i would use for that project, but I'm thinking that was air dry clay pressed into a mold, then glued on? That would explain the texture the customer showed and the flaking off in the other videos.

[@ghoultooth]

Decoden can also be made using silicone caulk, those are the more common ones I’ve seen

[@acetylenevirgil]

i also have a decoden phone case that i purchased several months ago. i've taken it off my phone multiple times and handle it all day, in a hot and humid climate no less, and i literally couldn't pry off the icing or the charms if i tried. when i purchased the case (not a custom, but roughly 3x what the lightswitch cover was sold for) it was explicitly outlined in the product description that there was a 10 day waiting period AFTER the product was made to order to allow time for curing, and the seller was transparent about what the frosting was made from and kept me posted on the process - she even sent me a video of her working on my phone case. it seems really obvious that this seller wasn't familiar with her materials or what supplies were needed for this sort of craft. this is absolutely not standard for decoden crafts.

[@tylociraptor8131]

Decoden is the form of art not the material used. It would be like saying "you made that out of decoupage?" Typically silicone caulking is used for these kind of things though there are 'speciality' materials that are extremely untrustworthy.

[@MSANTHR0P3]

@tylociraptor8131 gotcha! Thanks I learned something. Whenever I buy it, I type in decoden cream to search for it

[@Miserycordya]

Being a small business owner shouldn't be the shield against accountability that it is online. I'm saying this as a small business owner myself .. it's as infuriating as people using "I'm getting death threats" to do the same thing.

[@yummymummy1981]

She also used 'female' and 'disabled' as well as 'small business' and made sure we all know this is her only income (apparently). You can practically smell the self-imposed victimhood from here.

[@lollipopgumdropitlikeitsho5836]

These TikTok small business owners always refuse to take accountability. It’s so ridiculous.🤣🤣🤣 getting online and recording yourself crying over a bad review that is 100% valid, is so unprofessional. These people do not need to be selling anything !! that’s why I refuse to ever buy anything off of TikTok

[@lilac841]

The ones who do take accountability you don't hear about because they have business ethics, and it doesn't cause huge drama because they refuse to do a refund or make things right.

[@summerbrewster5555]

This is why the US needs more oversight of TT bc there is a lot of money being exchanged on the platform and how many problems this is causing among users & customers. If the business isn't on YT as well as TT then it's not legitimate enough.

[@lollipopgumdropitlikeitsho5836]

@@lilac841 true but I’ve heard of enough bad ones to know better than to buy something off of TikTok

[@faceofvision]

Bro, it's like watching crime news 24/7 and thinking everyone is a murderer, of course you don't see normal business owners if you consume TikTok for drama. Confirmation bias.

[@coconutz3535]

No, she did not make the mirror, she simply put the cherries on it. The mirror frame is shiny, air dry clay is matte.

[@alyssiataylor546]

"I'm located in Kentucky so there is a lot of humidity while travelling-" The business world is not for everybody 🤧 LMFAO not the pieces falling off _during_ the video 😭

[@mage1439]

As someone who lives in Kentucky, yes, and? It's not exactly Florida, and even if it were that's still a her problem. You don't get to make a crappy product then blame the weather, the USPS, and the customer. Next I expect her on here cursing God for sending rain.

[@eleanorboggs3308]

this got me lolll. the humidity got to the product but not the cardboard package its in? hahahha

[@transsnack]

I'm in Louisiana, and I made a wizard hat for Halloween using things that won't set at certain levels of humidity. Wanna know what I did? I used... a dehumidifier. And guess what? My things set. Not only did they set, they didn't magically unset when I wore it in New Orleans during the rain. If you cure your stuff right, it shouldn't be suseptible to humidity, and if it is, you coat it with something that can withstand it after (I repeat, AFTER) it fully dries.

[@maddiewetter6572]

​@transsnack Dude, now I wanna make a wizard hat. Having a wizard hat on IN THE RAIN?? That's sounds fun af 😂

[@mememarie2040]

I'm in Kentucky and humidity gets pretty bad here sometimes. I don't think that is the problem with this girl's stuff she's selling. She needs a different silicone or something as well as how to handle criticism and how to respond to it as well as how to run a business.

[@sunnygirly94]

I commissioned for a phone case using clay and I had to wait 2 weeks to get it because apart from the time it takes to make the design, the artist who worked on it told me we need to ensure it’s fully dried for at least 7 days. 72 hours is not enough.

[@emsamish]

Refunds are a part of business. And to tarnish your image over $12 is nuts. Anything under $50 I don't even ask the buyer to send it back it's not worth the hassle.

[@thryssinstitches9655]

Its a light switch you operate WITH YOUR HANDS. sooooo it should hold up to being pressed lol

[@TheOrginalPrincessColey]

A - she (drippinspice) shut off all her comments. B - she also (drippinspice) also deleted all her videos. C - drippinspice needs to use a different medium then air dry clay. She made herself look sooooo bad

[@hawkeyescoffee6399]

She apparently uses spackle/polyfilla mixed with paint (I think acrylics but can't be sure). At least that's what she was using back in Feb, and someone said there was a tub of it it the background of her response vid (they also said it was a really cheap brand that you can get from the "5 and below" I didn't see it myself & couldn't stand to go back and look lol). It's not necessarily a bad thing to use, but she needs to make sure she sands the surface she's decorating first, for better adhesion, and then she needs to probably choose a less 'cheapo' brand...and of course, make sure it cures fully before posting,

[@TheOrginalPrincessColey]

@@hawkeyescoffee6399like I would understand using the cheap stuff when you start out, but obviously you have to use better materials to achieve greatness. I crochet blankets and I totally used the Walmart brand before realizing that Bernats is 100000% better even if it’s double the price, it’s also double the quality. When you grow as a business, you obviously have to learn and fail and she (drippinspice) did this to herself. I’m also a disabled small business owner but you don’t see me freaking out over a bad review, or can’t take constructive criticism. If her whole world revolves around that small business, she might want to look into something else. I’m also 99% sure she did not make the frame on that mirror and poor @Markie thinks she did 😂

[@TheOrginalPrincessColey]

Also her Etsy now says it ships from Tennessee and NOT Kentucky like she originally said

[@nikifmradio]

The silicone caulk that is usually used for things like this isn’t supposed to have any softness/bounce to it. Maybe the smallest bit. She also didn’t sand/score/rough up the light switch where she put the icing which means whatever she puts on there will end up slipping right off even if she used the correct material for these. I used to make phone cases & I made that mistake on my first phone case. Also, that wavy mirror wasn’t made by her. The mirror comes like that, all she did was put the “whipped cream” & cherries on it 😭

[@HeavenLeeMadeOnEtsy]

as an ETSY seller myself I would IMMEDIATELY refund an item as long it's not a personalized item. Anything else I will make right or refund. PERIOD

[@ellobetchess]

Me too and my items start at $350.00. If it were $12, its a simple refund. One of my custom items was lost in the mail, I took 40 hours to make a new one and ship it out! Its on me to take the loss, not my clients.

[@wartanabadanooh7157]

What if it is a personalised item ? Just curious 😊

[@gazman2626]

Tbh if you made a personalised item and it wasn't fit for purpose it should be refunded anyway.

[@Scriptkitty-sd8dp]

​@@wartanabadanooh7157came to ask the same question. If you mess up a personalized item, it should be refunded too? Should it not? You pay extra for personalization.

[@araisilwenn]

As a former small business owner, she's completely incorrect with USPS. As the sender and purchaser of the postage insurance, it's actually her responsibility to file a claim with USPS. They will just tell the buyer to contact the seller for a refund. And you absolutely do not need to bring the broken item to the post office. It's an online form. They will request a receipt or purchase order to prove the value of the goods and sometimes a photo of the damaged item. It's not processed at the local branch....

[@iheart801]

My guess is usps flagged her for fraud and will no longer let her submit claims, so she is trying to get the buyer to do so so that she doesn't have to pay for the refund herself.

[@selenafanparasiempre]

Perhaps dripping spice needs to coat her products with something to protect items from humidity if that is such an issue at the time of shipping.

[@rulie]

Girl this ! Why the hell aint she putting some resin or varnish on?! What in the world !

[@norms1772]

I’d rather wait longer for something like that to ship than just 72 hours since that definitely needed to dry longer… also if that’s a recurring problem, that makes me think it’s the business’ fault

[@Wh00000]

That shit broke like cake icing! And those plates are screwed in, people put pressure on the those things a lot just before even officially using it. I would not be happy if I bought something like that. If it's intended to be used daily it should not be breaking down that easily.

[@elenawilliams32]

It was absolutely hideous to look at . It'd also be impossible to dust/clean.

[@Mortifiedbird]

11:18 I love when stuff like this goes viral because then your little small business goes under and for good reason. If she isn’t willing to try and problem solve with her product being faulty, then she can just take the losses I guess. With any other company, you would change either of the product or how it shipped. But she obviously doesn’t have the capabilities to do that.

[@vanessadesigns453]

Low key this is why I don’t like buying from small businesses saying a bad review is destroying your business is insane. How condescending “she decided to go online and talk about this product” yeah no shit. She paid for it and it turned into goo the second she touched it. I’ve noticed small businesses on IG never apologize you’re always the bad guy for posting a bad review of a shit product

[@JeremyLaVance-hk2ob]

This is absolutely the sellers fault. This is why certain things you have shipped to you have those little silicon packets in it. The seller should know that shipping certain materials need to have something to absorb moisture especially after having this happen before.

[@captainfoxheart]

Literally all these stupid kids starting their crappy online businesses are just wild they have no idea what quality control even is they don't understand how to even start the process or get samples from a manufacturer for their product

[@caicaicairo]

Happy you said it would’ve been no issue if a refund was just given. I was thinking, the customer, regardless of the circumstances, didn’t get what they ordered. If you’re not offering to replace the item, give them a refund, and switch carrier companies since it’s such a frequent issue.

[@corriemcginnis4400]

Shes arguing about a refund of $12 ?!?! 🤦‍♀️ and you can clearly see in her vid the clay or whatever is soft. She sent it out that way prob hoping it would dry in the mail. The hard products shown in the rebuttal vid are irrelevant because hers was not hard. At it wasnt broken by USPS. Her vid clearly showed that. She is suggesting sh makes a fraudulent claimnwith USPS

[@reginamachamer821]

2:40 it literally looked like a soft cookie crumbling apart lol

[@Baralai]

2:14 literally looks like frosting!

[@livybister]

Exactly what I was gonna say! Broke apart like cake.

[@beansmama8914]

I thought the exact same thing

[@suzyqilplants]

Business owner here. 1. Your product has to be fit for purpose when it arrives. This clearly wasn't. 2. It is the sellers responsibility to make sure that the product is packaged to protect it during postage. Whether protecting it against humidity or the rough handling of the postal company. That is 100% the sellers responsibility. Despite that, the product was clearly not dried and cured. If it was completely cured, humidity wouldn't make it soft and pliable.

[@danniolsen-dieter6471]

It's a light switch cover that's to be used possibly multiple times daily. Should NOT break that easily. A good business practice would be to replace or refund. Not throw the blame elsewhere. Tacky.

[@pleasestopscreaming]

If the "inside of the box was more humid" than the outside during shipping, doesn't that mean she boxed it up wet (and airtight)? It also didn't "snap" it smoooooshed when she applied pressure lol. Also, if humidity is truly an issue, she is not going to be able to even ship to several US states or during like half the year!

[@ellaella5537]

Well, she can’t sell it to places where it get humid at that point. Forget shipping.

[@cathylavorante6871]

The product looks really nice . I would not buy from a company if I could not return an item that arrived broken or was so easy to break. She may need to use a different formula. If it can be damaged so easily then it has no longevity. Anyways thank Callum for bringing the drama to me😂😂

[@yummymummy1981]

I would say she needs to use silicone caulking like all the other icing artists, but as its her 'own forumula' shes probably using a normal fake icing thing and mixing it with something else to reduce material costs and keep her personal profits high. I dont know about America, but in Europe we have laws that protect consumers from shady 'businesses' like this with her no refund policy.

[@cathylavorante6871]

@ That’s a good point. I don’t know if that is legal. When you think of it, she’s using a product she knows has issues so therefore she should take responsibility, instead she puts it on USPS or whoever to pay the refund and she still gets her profit. That is real shady if that’s what she is purposely doing. I really hope not.

[@refinnej5302]

​@@yummymummy1981there definitely are consumer protection laws when it comes to this type of scenario, but unless it's a high dollar item, most people won't take the time to report it to the appropriate agency. It's a contract. If the seller doesn't hold up their end of the contact, they have breached the contract and can't hide behind their no refund policy because they never adhered to the initial part of the contract. If the seller fulfilled their end of the contract by sending out the product agreed upon in the agreed upon (and expected, because no one expects to have a half cured product sent to them) condition and the buyer just doesn't like it, then the seller can stick to the no refund policy. If it's not a personalized piece, most sellers charge a restocking fee or a return ship fee that must be stated either in the listing or at some point prior to check out. I completely avoid any seller that says "no refunds" because it sets off red flags immediately and I don't want to deal with that headache except for digital content with people who have high ratings.

[@1alilsleepy]

If she is having humidity issues, she need to invest in humidity trappers.

[@user-th4ry6tn4r]

especially when supposedly it’s the point where she’s having “too many losses” due to how many items aren’t holding up.

[@jamieg-c8099]

A bulk order of silica packets wouldn't set her far back, if humidity's an issue. Put the products in sealed Ziploc bags before you box them up, with some silica gel packs tossed in, and you're good to go.

[@jellygee11]

the mirror you complimented is already like that 😅 she just added the cherries so… not a lot of effort lol

[@daisiesforghosts]

Also items destroyed in transport is still the sellers issue to deal with. SHE NEEDS TO CONTACT USPS not the customer

[@Aethian]

USPS would deny the claim. The item got to the customer fine.

[@yummymummy1981]

She said UPS refuse to take any more refund claims from her because its happened so often She says it in her message to the customer, thats why she tells the customer to put in a claim

[@Aethian]

@ USPS and UPS are different. Also both will start denying claims and even decline taking packages if to many come through as claims. Had someone back at the beginning of Etsy who got banned from sending packages through USPS, that was interesting. It can only be our fault so many times before you gotta look at your own product and packaging.

[@iheart801]

​@Aethian, yeah, I think you are totally right . I think she tried to use usps to cover all her refunds and usps caught on to that.

[@meaghanbyr]

Best thing to come out of Saturday is a Markie video

[@CasCrowly135]

It’s Sunday here in Australia, but I agree

[@meaghanbyr]

​@17lage Happy Sunday and yeah we've an hour till midnight here

[@CasCrowly135]

@meaghanbyr ita 10:05 am here

[@JustaMomnFamily]

THIS

[@elenawilliams32]

Sunday , almost lunchtime here from another Aussie. 🇦🇺

[@opheliamunroe1110]

So. This likely did happen due to humidity but that still makes it their fault? Because they knew about the humidity and still shipped it out before ensuring that it was fully cured. This is straight up a faulty product and they literally told her exactly why it was faulty. Because once cured the humidity wouldn't matter at all. It just extends the cure time with most molded products. They robbed this poor woman. Especially considering it was freaking $12 for a single cover?? Nah link yhe company so nobody tries to get a set for their household and throws $100+ on light covers that are still dough soft. 🤦🏾‍♀️

[@defectiveaffect]

"Im so sorry it seems like our product didn't dry enough before sending it out! We'll give you a refund if you'd like plu one properly dried to replace it" was all that was needed to avoid this

[@batty-bites3185]

firstly i wanna say, i'm pretty sure anytime i've seen that kinda 'icing' look done, it's done with some kinda silicon product? i think? so it'd be pretty durable i imagine after set but it also, from how easily that just slid right off the switch plate, is either a) not set well or b) not actually even adhered to it? like someone just took a product, squeezed it on there and didn't use like.. any adhesive bc i don't think anything u just put on like icing is actually going to STICK like it would if an adhesive base were put down around the edge first.. everyone saying 'oh u broke it cos u handled it' like.. this is a LIGHT. SWITCH. COVER. do u know how much that's going to get HANDLED and BUMPED? like if no amount of pressure can be put on it at all, it shouldn't be sold bc it will break with the way it's been made and sent out. maybe if it actually WAS clay and hardened and glued on it would be durable, but it's definitely not in the state that it arrived in. also idk if the buyer unboxed that live or posted the video and THEN tried to get a refund but she prolly shouldn't have put out a video of her mushing it to a broken state bc i imagine if that was seen, then a refund wouldn't be happening. she should've stayed quiet, tried to get a refund and just say it arrived broken and then posted the video with thoughts and review. either way, still was only 12 dollars so not a huge amount lost but also will people pls stop buying off tiktok lol has no one learned yet that there's just quick buck grabbing people and not quality products to be obtained from tiktok. LOL 'if u go to my etsy i have 5 star reviews' ah yes u mean the 'full of bots' site that supports ai art and dropship grifters. yes yes very reputable. i also just looked up if air dry clay is affected by humidity and it does seem like if u do not seal ur air dry clay, it does become affected by elements. an easy fix that the seller could implement to keep their products from turning back to mush if they are in fact dried out all the way until hardened before shipping. but also, i think this kind of foresight should be researched when using materials to make products to be sent off to buyers. like as a good business practice it's probably best to try and think of every way a product could be damaged and ruined before it reaches a customer and come up with solutions to fix that BEFORE anything is sold. obviously, not everything can be troubleshooted beforehand but this.. was extremely easy to look up and even just searching 'is clay affected by shipping/weather elements when in shipment' isn't wildly out of the realm of what to think of when making quality sellable products. i don't see how USPS is to blame for this? like even if they were handling the products as USPS handles mail, that's.. a well known fact that USPS is going to be rough with packages and it's the SELLERS responsibility to package her products in a manner that will reduce the damage the products would sustain (in a box instead of a mailer, with bubble wrap or eco-friendly alt to keep product cushion and prevent it from being squashed) when being handled by mail workers. USPS is just doing their job. ?!?! THAT'S NOT HOW THAT WORKS LOL. IF USPS IS ABLE TO BREAK UR PRODUCTS SO EASILY, THAT'S A PACKAGING ISSUE, NOT A USPS ISSUE. SHE *IS* RESPONSIBLE FOR IT BC SHE'S NOT PACKAGING THEM CORRECTLY SO SHE'S BASICALLY SAYING 'u can't get a refund for damages anymore bc i didn't make sure this was going to be sent in tact via USPS so if it gets messed up for my poor shipment choices of my products, oh well.' like how is anyone supposed to know if SHE just sent a broken item (since it's falling apart in her videos) or if USPS damaged it? punishing the customers for her bad business practices is WILD. also, she does know people can just get charge backs as well right? i feel like barring people from getting refunds isn't going to prevent her from losing money, it's just going to make her business look worse for not trying to provide satisfying service to her customers. i feel bad for her if she like.. is genuine and wants to run a legit business but like u have GOT to have good customer service ALWAYS. i know it's exhausting to feel like many people are trying to take advantage but if she's not able to unbiasedly handle customer service she needs to get someone to help her with that. also she has GOT to do quality testing. put the products through rigorous tests to see how well they handle this that or the other. i've seen people who make car stickers and stickers for water bottles and cups put them through the dish washer for many washes or set them outside in weather for weeks to see how well they stand up to every day use of what that product is going to be used for to SHOW their customers, this is how this product is going to stand up. she needs to do the same. dry out the product, leave it in the sun, the rain, the humidity and see how it handles it. if it doesn't hold up. why not? solve why it's getting messed up if it's going to be traveling in the weather or could possible get wet when sitting in a mail box if it rains at a customers house. it's ur responsibility as an indie business person to ensure the quality of ur products. (and this is partly why i'm afraid to start a physical product shop bc who knows what can happen to products in transit and how to get things safely to customers. u can't have a business without people who can trust they're buying good products from u)

[@ProfessionalDefenestrater]

What a terrible businesswoman.

[@victrola2007]

terrible HOBBYIST

[@herpdyderpp]

Like icing on a cake it just slid off

[@MadameChouette800]

The way the seller calls herself diabled woman to get sympathy, please

[@Usagi393]

I was waiting for her to announce that she’s blind, deaf, paraplegic, and survived 9/11

[@yummymummy1981]

Shocked she didnt mention mental health or mental disability too. Those are usually flung around to be used as a shield against consequences and make the people who suffer genuinely frok thems lives harder

[@vickinator]

Absolutely! There’s an excuse for everything to escape accountability.

[@rulie]

Right 😂 she used the female and disabled excuse. I’m sure if she was POC, that would be thrown in there too

[@jackiem7282]

THE SELLER NEEDS TO FILE THE USPS CLAIM. The purchaser cannot, I've had this issue a few times where something was lost and every single time, USPS, FedEx, AND UPS all tell you that the SHIPPER needs to file the claim, not the customer that received the package. That being said, it was NOT a shipping problem by any means.A lightswich plate needs to be sturdy, not like a literal moldable clay. That is so horrible anyone would send something like that and even try to place the blame on ANYONE else.

[@plussizedbeauty1256]

I do this too but for clear photocard holders or top loaders as we call it. Unsure if the seller used the cream that usually comes from China that's called a decoden cream or she made her own decoden cream out of silicone but either material achieves the same result and BOTH materials should be left to dry for a few days. That one clearly wasn't dried properly.

[@lindyloohoo]

12:42 she did not make the border… they sell them at target like that, and five below, tj maxx, etc

[@beboprovina]

It's so funny for me how certain people think to make "art"... that's not art, that is a piece of trash sold like a piece of "art" made by a girl who doesn't even know what art is!

[@fairygrl999]

right... crafts sure but calling it art feels like an insult to actual art and artists who dedicated a lot of time and practice to their artistry

[@beboprovina]

@fairygrl999 yes

[@czerniana]

There is no way that should have been sent out. No way they can justify not giving a refund for that. If humidity and transport can break their item that bad then they should not be sending out products like that. If they’re having problems with USPS as well, they need to pick a different delivery company. This is a scammer, plain and simple.

[@Usagi393]

That legit looks like cake icing 😂 Who makes a light switch frame that fragile. There’s no way that would have survived being screwed in

[@sarasabotage986]

Ive never seen someone use USPS as a scapegoat so hard. She obviously knows her stuff is subpar. That's why there's no refunds from her. She has issues with USPS probably because she keeps blaming them for her own incompetence to accept responsibility. She took too much of a loss when she offered refund for broken pieces. Shows me her pieces can't stand on their own. So she made it impossible to fail (in her mind) imo she needs to get better clay. And have better quality assurance.

[@mangafan051]

If the contents were fully cured, no shipping / handling would turn it to its original state. Period. But someone who doesn’t know how clay works thinking that humidity would do that makes sense. Also: if the seller intentionally, knowingly, sends faulty products, USPS will not accept and pay out the claim.

[@MidorikoSenpai]

I checked the page and it's labeled as polymer clay. if it's not been fully cured, it's gonna be wet and crumbly. this is 1000% on the Etsy seller.

[@AshleyL.90]

Doesn’t make sense as polymer clay with all the mentions of cure time in days… Polymer clay is cured by baking it! At a specific temperature x amount of minutes based on the brand/type

[@MidorikoSenpai]

@AshleyL.90 well if it's a clay mix then it might need some air dry time? cuz I don't think polymer clay can do that? it looks more like the decoden paste and that takes a while to cure?

[@AshleyL.90]

@@MidorikoSenpai Does make more sense to be a type of decoden cream based on texture/purpose. Whatever it is, it’s not polymer clay so definitely mislabeled!

[@MidorikoSenpai]

@@AshleyL.90 I think they might be trying to cover they butt on this by not letting the projects cure properly and blaming it on shipping

[@salemwhite2446]

The mirror looks like one I’ve seen at 5 Below, it looks like she just added the cherries to it. I believe she’s using decoden silicone whip for her products, you definitely need to let that properly cure and be careful how you package and implement that on crafts. She has cute products, but it seems like the quality control is lacking a bit. She should probably reassess her materials/process a bit. I hope she can recover and move forward with better products!

[@captainfoxheart]

I think she's actually mixing it with a cheap polymer or clay and that's why she can claim that she's using her own mixture.. decoding is very tough and will keep up with a lot of wear and tear you have to remember they were originally put on people's cell phones as accessories for like whipped cream and things to keep their realistic shape.. people will also use ceiling or tile caulk because it has the same or similar consistency but it's a lot heavier

[@salemwhite2446]

That makes total sense, I commented this before the bit where she claims it’s a custom mix but adding something to it would for sure not be good! Adding clay would definitely throw off any chemical reactions in either product that help it cure properly.

[@lollipopgumdropitlikeitsho5836]

The tik tok drama never ends😅

[@StallionStudios1234]

Its funny how avoidable a lot of this drama is. It just gets blown out of proportion but we was the audience sure get entertainment over it. Its funny watching people destroy their own businesses or stupid picky customers that dig their own graves attacking a good vendor (perhaps they are scammers or just an annoying customer, the kind that get kicked off an airplane for being rude and entitled).

[@HarleysDucks]

That “business owner” is a literal professional victim. 🤦🏼‍♀️

[@Mortifiedbird]

16:29 but I feel like this isn’t fair for small businesses that actually need that. She is selling a product that she knows is water soluble. It can come into contact with water like I wonder if it even says like don’t put this in your bathroom or anywhere that’s humid. When you buy it because I doubt it does. Why can this woman not afford resin? I’m so confused as to why she is dead set on selling people something that is going to deteriorate.

[@kaibaiarrio1299]

Or caulk! That shit is cheap as hell AND durable!

[@jray5907]

Ive bought stuff like this before from other places and there is NO way it should be falling apart like that if it was made properly. Those kinds of things are super hard and if they're soft, it means it wasn't made properly. She keeps blaming usps but if it's happening more than once or twice, it's probably her fault.

[@emmalouise9809]

even if it's humidity, which i don't believe at all, if it's happening repeatedly maybe stop using that product? durrrr

[@LottiePsychotic]

Lol, this video came across my for you page and my first thought when i saw ot was "oh, I bet this pops up on Markies channel in the next day or two" lol

[@kassiedabs13]

It would get destroyed from everyday use in a day .. especially if you got it for a kid. They should be checking to make sure they're completely dry before they are shipping their product out. Thats rediculous ** if its due to humidity and she knows this, She is still responsible for said product. She SHOULD be changing packaging or including humidity packs in with each order/box

[@thisisanaussiegal3590]

It wasn't even semi-cured before being posted! No product that you would use to make something like that would react like that to humidity had it been fully cured at the time of postage! I cure anything I use (even benchtop clear) for a minimum of 3 days before adding more to the piece and if I send something, a minimum of 5 days curing before I even think of posting. Never had an issue and I live in Australia - where it's HOT and humid!

[@ColdBrewBarbie]

she did not make that mirror, you can buy it at home goods for $20, she just glued on the "cherries and cream" also as a small business owner it is 100% up to the seller to create a durable product, USPS is not responsible for humidity

[@rruysch]

1) she just added the cherries to that mirror 2) if its humid in her location (as she says) thats why her items aren't curing....

[@sacredIotus]

Lmao “Ohhh noooo!!!!!! The consequences of my very own actions!!!”

[@sprig.sprout]

She needs to use a different material 💀 those kinds of things have been popular for years, used to be really big for phone cases. It’s not rocket science to choose a material that can survive shipping. I’m confused why she would formulate her own material when you can just buy one ready to use that is dialed in lol.

[@Mortifiedbird]

I imagine that she just took the cheap and already used route. Like a lot of these “small business owners “who are truly just people that don’t know what they’re doing. And then want people to just give them money because they deserve it I suppose. She’s delusional and a scammer.

[@Mortifiedbird]

Also, I just realized they don’t use the foam kind . I remember making my own phone case and because the foam was so easy to break. There was tutorials on how to use the gel kind so she didn’t even buy the right kind of caulk to even make a cell phone case.

[@KelseyLovato]

Markie is my addiction 😅

[@madelegg]

idk why there's such a huge debate on whether or not she was being too tough on it. it's a light switch, so it would get touched a lot, and it would clearly not survive even being screwed into place on the wall.

[@refinnej5302]

Too many people have savior complexes. They have to stick up for the "little guys," "the oppressed," or whatever potential victim status they can cling to. They don't care how they infantilize whatever victim class they're white knighting for. "Poor wittle disabled female small business owner. She can't possibly make quality products that can withstand the use they're made for and treat her customers well because she's a disabled female small business owner." The rest are just being a holes to be a holes.

[@iCOOKIEmischief]

Her issue is that she's just slapping clay/spackle onto pre-made surfaces and not adhering it properly and letting it dry properly. It's not good materials for what she's trying to do.

[@starrkittie1897]

"Oh no!! I'm so sorry to see your wallplate broke apart!! I take great pride in my creations, and have never encountered this issue before. I'm truly sorry that this has been your experience with my store, and I'm going to look into the batch your item came out of to see what might have gone wrong so this doesn't happen again; so I do thank you for bringing this to my attention!! While I am unable to process a refund, I will be getting a new plate sent out, (after making sure it's fully cured!) so that I can make this right. Once again, I am so sorry for this, but I will get you a new one sent out as quick as I can

[@basementdwellercosplay]

Light switches need to be tough cause you are often hitting the switch in the dark or when your tired. You can't tell someone to be gentle with something as used by like a lightswitch and its cover. Its one thing if this was meant to be a wall decoration thats not in an area you will be touching over and over again. I think she really had the worse reaction to have for a 12 dollar product that broke when she touched the plate like you would when using it at home. In my opinion as a crafter and sells them online, she had many different options to settle this way better than she did

[@mrs_maverick1121]

Yeah that wasn't cured properly at all... Definitely the businesses fault, I'm sure it was a mistake but Definitely should be refunded and replaced imo

[@rachaeljones4731]

5:50 Even more concerning than the quality/integrity of the product - this goes over an electrical outlet; meaning it is very close to open wires and electrical connections. Is that clay flammable?

[@jaywan5553]

We used to play with this of clay lots when my kids were little. It takes a week to dry, more if it’s thicker. If you use cheap stuff it starts to crumble when dry. If it’s good quality, from a proper craft shop, it feels like plastic. In addition she needs to use super strength glue to glue it to the frame. So she’s using cheap clay, not letting it dry, and not glueing it to the frames with quality strength glue.