Toyota didn’t change my oil properly. I had to return the day after. This is what happened. 

[@MichaelChambers-t6d]

The tech was probably tired of working a prison job😊

[@shibmasterkman3176]

Seems like the term prison job offends people. LoL.

[@gernblanston4956]

@@shibmasterkman3176 only snowflakes

[@clbbeats4886]

This guy has way to much time on his hands... have a gummy bro

[@MichigantoFlorida]

Tim you are spot on and good info to pass on. . I can say from experience. I have made it my pre driver away from the dealer practice. I check the oil before I pull out. Numerous times, a short-fill , any where from 1/2 to 1 full quart. I also had an overfill by probably 2 quarts . All from dealerships, 👍

[@thomasnelson3080]

Tim, You should do a video on how you get such good bargains on your vehicles with your wheeling & dealing skills.

[@thooks1234]

My 2014 Tundra with 175k miles has never been to a dealer for anything after I drove away when I bought it. Every service has been done by me. I paid a local independent shop to change the OEM front struts to Bilstein 5100s I brought. They left a bolt loose on the lower control arm….

[@kathymills9572]

Work ethic is a thing of the past!

[@brucesmith9144]

So is competency.

[@michaelmills7213]

I have worked in independent shops as service advisor,I owned three quick lube shops and have worked as a service advisor at dealerships. I promise you all of them make mistakes and to be honest being a quart low while not good is not a terrible thing. I also feel like they went above and beyond to remedy the issue. And after all the management did you still bad mouth them on your channel and tell people you will never go back. I wonder if you ever made a mistake at your job ? What you did is make the manager question why he goes above and beyond when he could have added a quart of oil and sent you on your way it’s the same response from you.

[@MrCPPG]

Tim doesn't charge $120/hr for his mistakes. If the engine blows because HE forgot something, warranty denied. If you are charging high hourly rates for service and justifying it with walls plastered with master mechanic certs, it had better be right. Tim can make mistakes for a lot less.

[@michaelmills7213]

Doesn’t sound like you work retail or customer service. I’ve heard of doctors and surgeons removing the wrong thing in surgery way more than $120 per hour. I’m just saying EVERYONE can make a mistake and what really matters is how they resolve the issue which Toyota handled it perfectly but still customer bad mouths you on social media and tells everyone he never going back. Also hiring employees for any job these days is almost impossible.

[@MrCPPG]

@@michaelmills7213 I have worked both and the medical field as well. If a dr removes the wrong organ, you can bet there is an army of lawyers ready to sue for seven figure payouts.

[@rickstapp9769]

That's why I do my own servicing, know it's done right

[@bigshash9946]

Found a loose oil drain plug after tire store service. I do my own oil changes now. More fulfilling doing it yourself anyway.

[@robertwilliams3322]

Twice in 2 years found drain plug loose with 2 different cars at 2 different oil change places Saw luckily oil dripping on cement and plug didn't fall out

[@virgilrodriguez8113]

In Business it's called...."A Nickel Holding Back A Dollar!"

[@MrCPPG]

I had the exact same experience at a Dodge dealer years ago. The truck was still within warranty so I was having dealer do the oil change exclusively so they couldn't deny warranty coverage in the future. So I wait about an hour and told it is ready. I get in and start it and the check engine light comes on. I shut it down immediately, walked in and told the guy at the service desk. His eyes rolled and he went out and immediately pulled the dip stick. Turns out the high school kid they pay under the table didn't put enough in the engine. So he gets the lot boy who starts the engine and DRIVE IT ONTO THE BAY. This upset me and I told them to note this in the service record and give me a copy. About two weeks later, I git a call from them asking 'Howd ya like our service'. I let em have it with both barrels until their pointy ears bled. Now I know for a fact they are not paying master mechanics to do oil changes. Lookup dealer 'TEAM' concept. That is the slang for hiring unqualified high school kids to do the oil changes, ture rotations etc. About two year later, in 2008 during the great recession when Chrysler was sold to Fiat, they went out of business. I have been doing my own oil changes ever since and the 22yr old truck is still in service.

[@oldroscoe2590]

The guy that changed my oil and filter is the same guy that's done it for 60 years, me. The auto shop teacher in high school, it was an automatic swat if he found a lose drain plug, left out was OK or tightened OK but lose? someone got a swat and that old man swung a mean paddle. One of those things I still remember.

[@bradparker7506]

No dealership oil change ever for me. They use the cheapest bulk oil they can find, it is not the same oil as in the bottles. A toyota camry owner followed the owners manual maintenance schedule and only the dealer did the maintenance. Then at 80,000 miles the engine developed excessive oil burning and it was determined by 2 independent shops that the engine needed a top overhaul. The owner did not have the dealer do the top overhaul.

[@user-tb7rn1il3q]

The problem was the engine, not the oil or interval.

[@bradparker7506]

@@user-tb7rn1il3q The person that did the top overhaul disagrees. Look it up there is a youtube video on it.

[@user-tb7rn1il3q]

@@bradparker7506 The 2.4 liter was notorious for oil burning.

[@kennyhart2699]

This is why I've never let anyone else change my oil. I can do it in 20 minutes myself

[@willbygosh4887]

Check out Frostproof Florida someday,a little off the beaten path,great for someone especially retirees wanting a more affordable,slower lifestyle plus there's 2 beautiful lakes, great for fishing.

[@tarisabarnett9655]

Wow what a bunch of crooks. Thanks for sharing! Glad you went back to the dealer and explained the issue.

[@user-tb7rn1il3q]

It was actually 1.6 quarts low if it was at the add line. No damage done though.

[@timbrock5690]

Relax Baker have a gummy 😅

[@bunnybubs757]

Curious , are they asking for tips yet?

[@myvalium1]

Same exact thing happened to me on my wife’s Ford. The oil was actually below the lower mark. I didn’t check the level until 1000 miles after the change. This is a newer vehicle- and it’s not consuming oil. Went back and they changed the oil properly. The dealers are horrible.

[@feelnrite]

This is why I service my own.

[@douglasshugar4897]

Hope u feel better. Be careful of sinus meds many raise blood pressure prayers Nancy 🙏

[@bensmith136842]

Exactly why i change my own oil

[@breakdownbill1]

I can’t imagine a 1,000 a month truck payment and going through all this for service.

[@truecrimelover61]

now you have me concerned..i get my oil changed at the toyota dealer and you mean i have to check behind these guys. i am single lady and 62. yikes st.

[@Bubba-wx7lp]

Old mechanic. Trust me,always check before you leave dealer or quick change place. Look under your car,check for any leak. Something that can cause a big problem,is if old gasket sticks in place,and filter with new gasket goes on it. Thats a double gasket,you can lose all your oil. I can go on,but .....

[@leighclaude]

Yes Mam learn how to check you own oil. You are your best advocate. Watch a KZbin video if you don’t have a friend to show you. They take advantage of women the most..

[@le4881]

Another very important check after Dealer Tire Rotation, is lug nut torque. They notoriously over tighten and this can leave you stranded if you have a flat and are trying to get the wheel off with your truck lug wrench. This happened to us late evening on the interstate and had to call AAA to get spare on. (AAA had to use a breaker bar to remove lug nuts) Also, had oil change at dealer, checked oil at home and bone dry. Always check oil after change.

[@MrCPPG]

@@bluehen1029 Sound like he went easy on them. If yhey are going to do 50 cent work, they shouldn't charge $70.

[@ZCAR355]

Hi Tim, Glad that you checked your oil level and were able to have things made right at the dealership. Hope you’re feeling better soon and that your appointment tomorrow goes well.

[@RobertZygiel-h4k]

I just mentioned a day or two ago- DO *NOT* GO TO THE DEALER UNLESS NESSESARY folks......... Tim's oil change cost how many hundreds of dollars- for like 40$ worth of filters- so sad!!!! ***And now they could have REALLY screwed-the-pooch with his vehicle*** Find yourself a GOOD ex-branded Mechanic if you can, they could still screw you- but the Dealer is much much worse!! With an Independant you're paying a bill- with a DEALER you are paying for a LOT more overheard THEY have to cover month to month!!!!! MORE people to pay, MORE Insurance, LIABILITY, etc............

[@Southerngal50]

Same thing happen to us on the last oil change. They didn’t put enough oil & the truck was a quart low. Can’t trust them!

[@lesam.4662]

My husband says never trust anyone else to change your oil. Do it yourself.

[@Bubba-wx7lp]

Check on sidewall of your tires, for correct cold inflation pressure. The tires on a vehicle may be different than guideline inside driver door.

[@leighclaude]

Dear Tim, This happens all the time. All dealers & Quick change oil places do not fill the oil to the proper full mark. They do this to save money! Just think of 2000 people getting their oil changed in one day and they left each one half a quart low. Look how much money they save.. This has happened to me more times than I can remember. I change my own oil except in the winter time. I always double check the drain plug and oil filter. One time the gasket was left on from the old oil filter and they put a new filter on top of it, and it leaked profusely. It could easily ruin an engine if you didn’t notice it quickly. I am an Amsoil gal & bring my oil along with me in the winter months. Check and recheck everything. God bless you Tim & Mom says Hi from 64 hwy.

[@QuiltingVideo]

Hi Tim, Well you dodged a bullet on this one! So smart to double check the oil. Do you have a first aid kit for the road? I think you look a little feverish, have you taken your temperature? Hope you feel better soon!

[@JTrientaYOcho]

One of the most fundamental maintenance items and they manage to screw up… sign of the times unfortunately.

[@Slim1962]

Tim that doesn’t mean your oil was underfilled Those circles are considered safe zones which means upper and lower levels. Your oil is considered low if it’s below the bottom circle. Walmart will always keep it below the top circle. That saves them a ton of money world wide by keeping it in the lower zone. If your motor burns or leakes oil it’s best to keep it in the higher zone. Your engine has to work harder if it is slightly over filled or the high zone. It can comes down to preference I don’t blame you for not being completely happy. Those daealerships even when it comes to mechanics only keep one top tech and the others are newbies. That saves them money as the dealerships are not nearly as reliable as they were many years ago due to cutbacks to save them money.

[@cknight3457]

Last time I went to Toyota for an oil change there was a customer having a meltdown, threatening the staff and other customers with bodily harm (including myself), and screaming loud obscenities. Toyota should have called the police, but they didn't.

[@skytitan79]

There’s only person I trust working on my truck and that is me 😂 I don’t trust dealers or most auto shops they always cutting corners

[@deborahk7667]

Wow Tim I will be checking my oil after the changes from now on. That kind of service could have caused damage to the vehicle or worst. Now go on and get you some rest .

[@markvanheuveln4670]

Check your wheel lug nuts. Mine were all loose after new tires, loose enough where the wheels would have fallen off.

[@davidc6928]

Wow, how terrible what the dealer did.

[@cindyonyoutube]

Unfortunately I've had similar experiences when I've gotten new tires, oil changes, etc. My hubby always "checks their work" because, otherwise you can have serious consequences.

[@kolbpilot]

Everyone has their own routine. I'm a car guy. On my latest car (used) I am just changing the oil for the most part. I've changed the filter & now I just do oil changes only at 2500 miles. Clean oil out & clean oil in. Oil filters will last a long, long time. Clean or dirty. So, I keep mine clean. And, many filters are a pain to get at. Some are easy, some are damn hard.

[@marylinton9509]

Thank u for educating us. Hope u feel better. Been there, done that. Once I rented a car to drive home 3 hours away and something told me to check the oil. Not a drop on the stick. Took an hour longer to get the mechanic to take it to the garage that was in charge of keeping the rental cars maintained! We have to look out for ourselves and check behind everyone!😢i always wondered about those expensive repair suggestion sheets that I got also. Thanks again.

[@williamtownsend4978]

We were standing outside advance when a lady pulled in and told us her car was making a weird noise…She had just left the lube place and there wasn’t any oil on the dipstick

[@tarynsanmartino8930]

Wow Tim. Good thing you checked Unbelievable how shoddy some people are. Last year I had my tires rotated at a big box store. They forgot tighten lug nuts on one wheel! So lucky it didn't fall off. Jad to stop at another garage. Went back to store and made complaint to store manager. They made it right so to speak but will never go there again. The rotation was a freebie for buying the tires there. Obviously not worth it. Good reminder to check and re-check all work done. Now have a local trustworthy mechanic. Costs more but job done right.

[@timbrock5690]

Took my 05 tundra in for airbag recall. They stated it needed 4000$work. I said do the recall, we’re is the free coffee and doughnuts 😂

[@greggfrazier3341]

Sounds very kind of you!

[@sirtedricwalker2979]

Always check fluids in parking lot of dealership AFTER service.

[@rrbigdad]

Customer service is dead

[@patriciatwalsh4479]

Tim I’m so happy you checked your oil after the oil change. That was God giving you a poke to protect you from a problem. I think you handled your return visit to Toyota with well. 😊

[@mikecoffee288]

I usually won't get my vehicle serviced at a dealer. I have found two honest dealers in my time. I also will never ever use a quick lube. I myself use independent mechanics. That is not to say there are not bad independent mechanics, I have certainly had poor experiences with independents as well. At this point, I use a particular mechanic that has two people working there. They are both excellent and honest mechanics. I always go to them for everything. I don't price shop, I don't question the parts they use, I don't worry if there is a quicker shop. Getting the job done right the first time for a fair price is worth its weight in gold. Good luck Tim, hope you will have positive experience's moving forward with vehicle service.

[@dougfeehan8421]

Took my tundra in for O/C -Dealer told me I need a new engine , That was 4 yrs ago . Still running today 135000 miles .F the dealer .

[@marshallr4797]

Just had my oil changed at Firestone - checked the level when I got home. Full quart low. I think it’s their strategy

[@fib4923]

Or sometimes they overfill it. Always always always check your oil level after leaving a lube shop!

[@Bubba-wx7lp]

Many don't check oil capacity of each engine,they vary. So,they put in 5 quarts oil, done...

[@beverlymason9290]

Be careful driving and videoing in Florida traffic when you are upset. I've had an issue the past couple of weeks too with congestion, cough, sore throat and sinus headache and I'm never sick😩 took covid tests but negative. Feel better. Drink lots of water.

[@tammythomas975]

I left a dealership once and they hadn’t tightened the lug nuts on one of my tires. I only went because my car was under warranty and had a problem.

[@brokeandbored85]

perhaps they did not even attempt to change the oil in the first place they probably just rotated the tires. i had a new toyota and i found out they changed the oil every 10k miles and rotated every 5k.

[@robertwilliams3322]

They have mobile mechanics that will come to your home and change your oil

[@cececat9549]

I almost told you to check your oil after that oil change, a friend had a huge pull leak twice after those idiots didn't screw on the filter tight

[@campmansoutdoors6927]

Never ever have I ever taken my new cars, motorcycles or any other vehicle to dealers unless it's for a recall or warranty work. My Corvette has NEVER set foot at a Chevy dealers. Most, not all dealership shops are crooked. I take my Corvette to Jiffy Lube, yes, you read it right! I bring them my own oil and filter. Royal Purple and Purolator Boss filter. I get out of my car and watch everything they're doing. They charge me $25. Chevy dealer wants $170 for a Vette oil change using their crap bulk oil and filter!! 😂 I used to change my own oil, now I'm less flexible. I can't get out from under the car like in my younger years 🤣 I'm 64 now. ¯⁠\⁠_⁠(⁠ツ⁠)⁠_⁠/⁠¯

[@pamettmayer2391]

Hey Tim, test yourself for co-vid just to be a the safe side!

[@michaelsmith5463]

Tires ride better when inflated just 5lbs...don't have to rotate.

[@lindadidomizio5025]

Unfortunately, these things happen...hopefully the service manager will bring all this up in a meeting with the techs.

[@johnmarino4085]

Thanks for sharing Tim. Keep crushing it!

[@chacod.hastiin3775]

Toyota dealership has gotten worst over time in my exp. esp. after flu pandemic. Unless you're spending bucks there they'll treat you better. Always check their work. I did when I got oil change at Walmart. Tech left greesy oil handprints on hood/door. Nit pick all you want Tim but doing yourself is best and paying having someone to do it you'll always be disappointed.

[@flexjay87]

Modern day marketing is evil !

[@mjsilva7086]

Wow that was terrible service. I know that Delray dealer…I have been to the Greico Delray… service was terrible and I never went back. I don’t go to any DEALERS at all, they are outrageously expensive. By the way your Eye is looking good😎

[@robertwilliams3322]

PTL no damage done

[@tacosandfrenchfries4561]

Scary stuff. You pay extra at the dealership hoping you will get better treatment.

[@galvaautovued.i.8460]

I'd give them one more chance to "clean house" the next time my oil change is due. You can note the change, if any, and take action, accordingly!

[@jerad4336]

I change my own oil, don’t trust anyone else to do it.

[@icebond7102]

I would check your oil again.

[@tmichael_54]

I'm telling ya man...if they don't lack integrity you have to worry about their skill level. Trust but verify should be your mantra.

[@robertwilliams3322]

The devil is alive and well In full effect BEWARE

[@lurkmouse]

Stay humble my friends

[@hlee28761]

You're crushing it!

[@partone709]

They save one quart every oil change big savings for the dealer huh.

[@pgreene62]

It’s like they want to cripple all the gas owners! And want us to submit to elec vehicles. Glad you caught it!

[@scottc3029]

Your eye looks better!

[@fabienspence3904]

They tried to kill your wallet and your Crusher!😂

[@scottyg68]

I bet he rotated 3 tires and the tech didn’t bother to look for the wheel lock key.

[@deborahcaldwell9775]

Well that was GOOD, yes.

[@Mamma-Tex]

Feel better ST

[@scoobasteve7571]

Hey Tim you are absolutely right. You must lead by example. That service manager has an obligation to speak with his team about putting the CUSTOMER FIRST. There is no I in team 😉

[@marcryan5399]

This is SOP. The Quality of the oil, they put in your Lexus engine is most likely the cheapest oil available. Your Lucky they did not over fill it.

[@JTrientaYOcho]

If it’s the Toyota oil, likely it is being it was at the dealer, Mobil manufactures it.

[@marcryan5399]

@@JTrientaYOcho or they could use recycled full synthetic oil and save money?

[@gsp49]

Why would anyone do another oil and filter change the next day? The people at that dealer are not very smart. If they really did it again, i would never go back there, it shows poor judgement. I always over inflate my tires to 40 or more on all wheels for better gas mileage. You lose one pound per month, so if you inflate it to specifications, you have to do it again 8 weeks from now.

[@ellismedavoy7314]

I wonder how often people with small cars get the oil overfilled?

[@ErvPrice]

Your'e eye looks better!

[@sirtedricwalker2979]

Trust but Verify is motto of my spouse 's boss....check that oil yourself.

[@Strongman2474]

I absolutely look at my oil because you can't trust anybody who did your oil change forget to put the cap back on check your cap is on.. Always check your dip stick because there dip stick people out there!!🤔🙄😳😲😠

[@vegas_trip7949]

I would have put the quart in myself. Since the pandemic there is lousy service all over the place. Patronize the great places and never return to the bad ones.

[@dianehogue5699]

Feel better soon

[@Slim1962]

I prefer a mechanic to change my oil instead of a flunkie. A mechanic knows more and he may see a potential problem arising like a leaking water pump or leaking seals that a flunkie won’t see. The issue is that all the dealerships are trying to save money by cutbacks and letting the oldtimers go to hire cheap labor which in effects are making these new car dealerships way less reliable than they use to be. I call them stealerships.

[@watchinglclowns9890]

Customer service is nonexistent in today's world .. tim B AKA Sarosota tim...

[@Bubba-wx7lp]

Changing your own oil ,gives you what should be top quality oil+ filter. Not cheap oil+ poor performance generic oil filter.

[@melvano4014]

I go to my local guy and watch him do all the work. Just oil change, couple air filters, 4 sets of tires, 2 sets of brake pads and a battery for 287k miles

[@williamtatem8617]

Hey Tim

[@jamesunruh7048]

Welcome to Today's new salespeople..Inspect what you expect.

[@RobertZygiel-h4k]

You have 1 or 2 "Master"- lol Mechanics (if that nowadays) and a bunch of 1st, 2nd, and 3rd-4th level monkeys- I mean Mechanics- sorry, doing everything- your LUCKY IF the "Master" comes over with his cup of coffee to actually SEE what the monkeys are doing. There ARE exceptions here- but the majority are just like what Tim is describing- unfortunately!!

[@cajunjamis9001]

. " TIM's TOYOTA STEALERSHIP " Cajun

[@tanyachristenbery9413]

That medication will make you irritable.

[@SarasotaTim]

I believe it. 😎

[@jefffrancis6824]

👀