Toyota’s Environmental Commitment

Toyota’s Environmental Commitment | Earth Day 2018

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@budoraly8696 6 жыл бұрын

I live in Brooklyn, NY - I’m very disappointed about Toyota’s services with me, I just had a bad experience today and I’ll never advise anyone to buy from Toyota Plaza on Nostrand Avenue. The sales man told me when I bought this car that the first 25000 miles will be free maintenance or the first 2 years, which ever comes first. I was so specific with him if they will cover everything in the car for maintenance, he said yes, everything is covered. I did my maintenance 2 times already and I didn’t pay any money. Today was my 3rd visit for maintenance of 15000 miles , and the service crew told me I have to pay $504 for replacement of filters, and what not, and that they will not do the work until I sign the papers so I signed the papers then I went next door to speak with any sales person to help me understand why I needed to pay. I found a sales person and pretended I was buying a brand new car to confirm if everything with maintenance for the car was free including the replacement of parts, he said yes. Then I told him the whole story and showed him the list of things that were being replaced in the car, and if they are included in the maintenance for free, he then said he wasn’t sure. I then asked him why I’m paying for these services then if they’re supposed to be free, he said he didn’t know why and that he will ask someone else. He asked his manager, and his manager said that he doesn’t even know why the service crew even said that I need to change the filters. He than continued and told me that the air filters should be changed after 60000 miles or so and he doesn’t know why they will change it now since I haven’t even had the car for 1 year! After that, I called one of my friend’s personal mechanic, he told me it’s too early for anything to be replaced in my car and that I shouldn’t do it. I went back to the service guy to tell him to not replace anything and that I don’t want the service, but he had already finished everything in 1 hour and he charged me and I paid. I expected more honesty from the associates here at Toyota Plaza especially when financing a car. But all I got were lies and confusion. Would not come back here or recommend anyone to do any business here. Services: Throttle body service which shouldn’t be done till at least 50000 miles, was $140 Fuel injector services which shouldn’t be don’t for at least 45,000 or 3 years, was $190 And the rest were filter replacement.

@robertsquyres5153 6 жыл бұрын

Sir , I need the number of Toyota corporate office for complaints. Thank you very much

@Nicholas-f5 6 жыл бұрын

Robert Squyres You need to call #Toyota. They likely don't even read comments and this free feedback.

@Roba93 6 жыл бұрын

Make RAV4 a plug-in please

@Nicholas-f5 6 жыл бұрын

Roba93 Yea really! Needs to be electric again.

@alfredkasereka2083 6 жыл бұрын

I want to start selling toyota spare parts: Rav4, Corolla, Hiace, Land Cruiser and ist. Where is the social media or the website that can help me out? Your answers, please.