Troubleshooting My 2021 Hyundai Elantra SEL Non-Functional Reverse Back Up Camera in Dealer Mode

[@GMoneySaver]

As of NOVEMBER 20th, 2024: Hyundai has chosen to issue: Manuafacturer Recall Number: 271 regarding my vehicle!! 🤩 The solder joints may have been insufficient on the camera’s circuit board, increasing the risk of failure during operation. ALL OWNERS OF THE SUBJECT VEHICLES WILL BE NOTIFIED BY FIRST CLASS MAIL WITH INSTRUCTIONS TO BRING THEIR VEHICLES TO A HYUNDAI DEALER FOR REPLACEMENT OF THE REARVIEW CAMERA. This remedy will be offered at NO COST to owners for all affected customers. Hyundai WILL PROVIDE reimbursement to owners for prior repairs in accordance with the plan submitted to NHTSA on February 22, 2024… My personal recall status as of NOVEMBER 23, 2024: recall INCOMPLETE. “remedy not yet available!!!” NEEDLESS TO SAY I AM A VERY HAPPY HYUNDAI OWNER TODAY!!! 🥳 🚘 👍 🤗

[@kglove01]

My wife's camera went out after two and a half years. I bought a replacement camera on Amazon for $35. I found a video on KZbin on how to disassemble the truck / camera. Total replacement time 35 minutes.

[@GMoneySaver]

@@kglove01 Was your wife’s vehicle under 5 years old and under 60,000 miles? If so, the replacement could have been a free warranty repair via the dealer… Is your wife’s make year model the same? That’s wonderful about your Amazon outcome!! I ordered one off of eBay and they sent me the wrong type for my vehicle and unfortunately I had so much trouble with the return… Anyways, I took apart the inner liner and plug and play tested it before disassembling the entire trunk glue seal, etc, bolts that are cranked super tight, etc, and decided to hold off until warmer months, in hopes also the out of pocket cost will go down, etc… Retail cost is just under $400… I couldn’t find under a $120 for what my vehicles model calls for…And that was ordering from Out of Country… Thank you for sharing your story!! It’s inspiring to others! I sure hope you made your wife happy!! Best Wishes to You Both!! 🤗 🚘 🤗

[@FabulousFatima02]

There is a recall I had the same problem. Make an appointment with the dealership they fix it for free.

[@GMoneySaver]

@@FabulousFatima02 I will definitely keep checking my vin to see if it qualifies!! 😯 🚘 Thanks for sharing this information!!! 🙏

[@rosalynmason7140]

It worked for me but didn’t have data to delete. I just went through the steps and turned off my vehicle and turned it back on and the camera started working.

[@GMoneySaver]

@@rosalynmason7140 🤩 So Happy For You!!! 🙏 Thank You For Sharing Your Outcome!! 🙏

[@GilMichelini]

Thanks, I am having a similar issue. Sometimes the camera comes on when going to reverse but the screen goes black and will not come back. Not great when I need to map.

[@GMoneySaver]

You’re welcome. Sorry to hear about your issue as well… There are more just like us. Looking like this camera on top of the horns on these vehicles are defective. Definitely an inconvenience. It’s looking like a full replacement will be in the works, however I’m still troubleshooting other options at the moment before doing so. I wish you the best with yours!! 🙏 🚘

[@mutteringmale]

@@GMoneySaver I figure ta hell wit dis crud! I spent my life looking over my shoulder backing up and I guess I can still remember how to do it. What gets me is that this is a world wide problem, for years, and yet Hyundai/Kia hasn't said a peep and no Hyundai mechanic has told us how to fix it! Which is telling me, it's a simple fix but those mechanics are getting rich on this defective car part.

[@GMoneySaver]

@@mutteringmale I bet if we rewired it & weatherproofed it, it’ll be lifetime guaranteed to work!! 😉 👏 👏

[@mutteringmale]

@@GMoneySaver We'll never know. Hyundai will never tell us what the real problem is. They don't care as long as it's not a "safety recall".

[@She2Nice]

Having the same issue

[@AzizDustmuradov]

I have exactly same issue. If you find out solution please let me know.

[@GMoneySaver]

Absolutely! 💯 Thank you for sharing your issue with every one as well. Makes us all feel “not alone,” and more aware of these what should be recalls from the company that aren’t “yet.” 🙏 I wish you the BEST for now!! Take care!! 🚘 👋

[@MrChoukairi]

Did you manage to fix it? If yes, please how? Shouldn't this be part of the warranty? I am having a similar issue.

[@GMoneySaver]

This should definitely be part of the 5 year “60,000 mile” bumper to bumper warranty… Unfortunately for me, it’s my problem now at “over” that mileage coverage… I ordered a new camera, and it should be arriving before the end of this month…Looks like a VERY complex top trunk take apart, requiring new seals possibly, to ensure no future water problems incur… Hopefully I’ll be able to post a video with the step by step process…for some, simple fixes fix the problem…Either way, in my opinion, “this” and the horn should be recalled by Hyundai direct. Thanks for wondering!! I wish you the best!! 🙏 🚘 📸

[@gabrielciobanu4504]

@@GMoneySaver i don't think it's the camera...i am having the same issue on a SantaFe2021, and the problem is intermitent: sometimes the camera is displayed, and other times it is not, when in R...i would say the problem is with a module...the camera is not connected directly to the head unit display.

[@GMoneySaver]

@@gabrielciobanu4504 Well, hopefully, unlike me, every one can get there’s fixed under a warranty claim via the bumper to bumper warranty, free of charge… Thank you very much for your input and good luck finding the fix for your vehicle. 🚘 🎥 👍

[@ps52026]

@@gabrielciobanu4504 Did you end up getting it fixed? This is my exact problem. I thought the problem was the camera itself so I ordered a new one.

[@GMoneySaver]

@ps52026 I am waiting until the harsh winter passes to replace it, if I feel up to it again… I bought a replacement unit online and it turned out it was the wrong item. How frustrating! And disappointing! The upsetting part about it is, even if you do end up replacing it yourself, it’s bound to fail “again!” I am going to personally wrap and protect mine more than how it was protected from the factory, however… Thanks for wondering AND best wishes with yours!!! 🚘 🌲 🌞

[@TheCommentSection]

Has anyone with this issue figured it out yet?? I have this same issue and can’t figure it out

[@GMoneySaver]

Either it’s the camera, a short or maybe even the entire head unit!! 😳 However, I bought a camera online and APPARENTLY it was the wrong match even though it said match… When I have more time next month I will have to try the other part. If it’s the camera, it’s a difficult task to task on taking apart parts of the trunk lid… However, my cars mileage is WAY past warranty… If yours is still under 60,000 miles and under 5 years old, I’d definitely look into the fully covered replacement at the dealer under the bumper to bumper warranty coverage… Either way, Best of Luck!! 🙏 🍀

[@rosalynmason]

It worked for me.

[@loganjeffers1071]

Did you ever get this fixed I’m having the same issue

[@GMoneySaver]

No. I ordered a replacement camera & unfortunately it wasn’t compatible. I tested it prior to unraveling the trunk… I plan on ordering a different one & attempting the change out sometime before winter. For now, I’m doing without. I believe it must’ve shorted out and fried the components of the camera, but until I find a true match compatible, I can’t be certain for now… I WISH, hope and PRAY every day, Hyundai recalls the reverse cameras AND horns for all of their customers!! Until then, I am sorry you are in the same boat as a TON of US!!! If you’re mileage is under the 60,000 mile bumper to bumper warranty, have Hyundai replace it for you FREE OF COST under a warranty claim IMMEDIATELY, before you travel out of warranty… Best Wishes for now & I hope all works out for you & yours!! 🙏

[@Four87Eyes]

@@GMoneySaver did you try to do an update from Hyundai website ? i've seen some videos with same problem that been solved when updated (infotainment + firmware)

[@GMoneySaver]

@@Four87Eyes Yes & unfortunately the circumstances did not change… Thank you for asking & suggesting!! 💯 Eventually I’ll get to getting it replaced…

[@rellfreeman3501]

Having the same issue with same year, make and model. I believe this is a manufacture issue.

[@GMoneySaver]

Indeed. There definitely needs to be a permanent recall on this and the horn!! Thanks for your opinion!! 🙏 ♥️ 🚘

[@freddycontrer69]

@@GMoneySaver Uffff the horn I have had to change them several times and the worst thing is that they are under the bumper. I decided to relocate the horns to the engine compartment to make the changes more easily.

[@GMoneySaver]

@@freddycontrer69 Nice change! 👍 It’s just ridiculous Hyundai isn’t recalling this “SAFETY HAZARD” ‘yet!’ As I’ve told every one prior, I’ve NEVER had to “have to” change a horn before in the millions of miles I’ve driven within my lifetime on ANY make or model!! Last time I “purposely” changed out a horn was on a 1990 Chevy!! I should not expect any of us to have to do this for a NEW car!! Very upsetting!! Thank you for sharing your suggestion option to relocate it’s location!! Best of Luck for the future of your vehicle & you & yours!! 🍀 🚘

[@FabulousFatima02]

It’s a recall they will fix it for free, I had the same problem.

[@mutteringmale]

11 minutes to tell us her attempt to fix didn't work.

[@GMoneySaver]

And that’s exactly why it’s called “trouble” shooting. Sorry for your troubles. Drop me a link that shares how to fix it when you can…Otherwise, I’ll be posting up how I spent money to fix it myself sometime in the upcoming future…

[@mutteringmale]

@@GMoneySaver I'm checking TSBs as I type...

[@GMoneySaver]

@@mutteringmale Okay. Sounds great! I sure hope you figure it out!! 🙏

[@MANNYD203]

Same problem I have the same car wait till your belt trim start falling off the car at 100 bucks for each one

[@MANNYD203]

Brought brand new well cared for never again buying hyundai way toooo many problems

[@sweetmali27]

Mine stoped working and not sure what to do.

[@GMoneySaver]

@@sweetmali27 If your mileage is under 60,000 miles, and your vehicle is under 5 years old, you would more than likely qualify for a free replacement camera, or free diagnostic testing at e dealer. Every new Hyundai comes with a complimentary 5 year/60,000 mile bumper to bumper warranty, where everything is covered by that warranty, with exception to normal wear and tear parts, like tires, brakes, wipers, owner abuse, etc. I hope your mileage is within limits!!! If so, contact your nearest Hyundai dealer to set up a “free” evaluation of your problem at hand!! Best of Luck, and feel free to update us all on your personal outcome!! 🤗

[@angelemejiaestevez2661]

My too Dealership cost me $1600 G

[@GMoneySaver]

@@angelemejiaestevez2661 For that, I would’ve left the problem, and possibly traded it in for an upgrade or dealt without… Thanks for sharing your personal story… I sure wish you better days!!! Take care for now… 🚘 🌳 ☀️

[@ФедорПивоар]

Парни я из России, такая же проблема, Hyundai Elantra CN 7. 2021г.

[@GMoneySaver]

@@ФедорПивоар Если это покрывается вашей заводской гарантией на замену, замените как можно скорее у дилера. Бесплатно для вас. Если это не покрывается гарантией, вам, к сожалению, скорее всего придется заменить камеру. Спасибо, что поделились своей ситуацией с нами на KZbin, и ВСЕГО НАИЛУЧШЕГО!!

[@ayanaliayanali380]

Very nice 👍❤

[@GMoneySaver]

Thank You! 🙏 I hope and wish for every one’s vehicle to run smooth and problem free!! 🙏 Take care for now!! 🚘

[@twotoxic3464]

this is why you need to pay for diag...

[@GMoneySaver]

Of course…Thank you for your input… Lots of people enjoying figuring it out along the way, for the benefit of the joy of true accomplishment, on the other hand…Like back in the good old olden days, before the “dealers” came about… Either which one you choose, I wish you the best. Take care for now… 🚘 ♥️

[@jaimeacosta4084]

Waist of time

[@GMoneySaver]

…That’s why it’s called “troubleshooting.” Some people would rather pay the dealer $1,000 to “possibly” figure things out…or simply decide to UPgrade & forget about it. Thanks for stopping by & for your time watching. I wish you the best with you & yours! 💕