EXCELLENCE RIVIERA CANCUN, MEXICO- Review 2019

[@Amy-zf2zy]

Thanks for the review! This was the best thorough review and I have watched tons of videos!

[@TrueLoveTravels]

Hi Amy! Thank you for taking the time to comment, we are really pleased that our review was helpful to you 😁 Happy holiday hunting! April & Luke

[@corey469]

Yes, great job and thank you! We are going to EPM in about 2 months as the only thing that set it apart from ERC was the lack of a beautiful beach unfortunately.

[@cleanestmanonearth5762]

Amazing review! I give you both a 5/5! I will be traveling there in two weeks with my beautiful wife... so excited!

[@TrueLoveTravels]

What a lovely comment to wake up to, thankyou! We hope you and your wife have a brilliant time!! Enjoy the cocktails and the French restaurant is to die for 😁 April and Luke

[@GaryMiller1973]

Great video. Lots of helpful tip and tricks. The video was easy to watch and to the point. Thanks

[@allisonmoore193]

My wife and I go there almost every year love it

[@TrueLoveTravels]

That’s fantastic, we don’t blame you! Wish we could visit more often 😎April and Luke

[@asc5096]

I was here in February and its by far the best resort Ive been to. Harsh to to mark them down for the seaweed - it is out of their control, but the rest was spot on. Loved the "Cocktails of the Day" and the pool waiting staff are just incredible. Im also booked to go Oyster Bay, Excellence's resort in Jamaica. Cant imagine going all-inclusive with any other hotel group.

[@TrueLoveTravels]

Thanks for your feedback A S C, we haven't stayed at the Oyster Bay, but like you say with Excellence the service should be first class! Have a great time 🤗 April and Luke

[@honestreview2432]

I think it is absolutely fair to mark the resort down for seaweed. In fact, another reviewer online said the exact same thing and it is helpful for those who are beach lovers to know whether this is the place for them. The review was very helpful.

[@dmesholliman]

Enjoyed the review. We will be visiting in a few weeks.

[@TrueLoveTravels]

Thanks very much David, have an amazing time! 😎 Very jealous! April & Luke

[@freedomfree7647]

Hey guy! Amazing video! Very good job! Your video helped me decide to go there.

[@TrueLoveTravels]

Thanks so much for your lovely comment Asad. We're so pleased the video was helpful to you, and we hope (know) you'll have a great time there 😁 April and Luke

[@tiffanylucas5212]

Great video. We have been there three times, we love it.

[@suzanneoldfield3103]

I ❤ your videos xxx

[@dewaynewestmoreland3773]

This place looks pretty. Gonna have to put it on my list to visit.

[@russmair2055]

Great review guys. Were you docking them the one mark more for the choppy water than the seaweed? Either way, it is a fair point that the water and seaweed makes it more pool deck focused and less ideal for beach and ocean lovers (like my wife). How was the wind on the beach when you were there? I don't mind choppy water and can deal with seaweed, but sometimes choppy water means the wind is pretty much sand blasting you to the point where it is uncomfortable to sit out. Any issues with finding shaded chairs for those that do not take a swim up? My only reco for future videos is to talk to other room categories or services...even if you didn't use them, it can be helpful to share what you saw or heard from others. Good luck on future vids/reviews!

[@TrueLoveTravels]

Hi Russ! The point docking was for a little bit of both, as the choppy sea and seaweed made it less inviting to swim in. There are however a number of paid excursions including snorkelling on the reef, kayaking and sailing. Regarding the wind, the beach was beautiful and there was a nice comfortable breeze when we visited. There were always shaded sunbeds available on the beach and around the various pools on the resort. We really appreciate the useful feedback, and we will take this on board for future videos 🙌 April and Luke

[@johnyobst7505]

The seaweed issue is seasonal in that area mostly March-June

[@johnyobst7505]

Actually my bad seaweed season there is may-august

[@destinationdrinkers8642]

Great overview! What was your favorite cocktail at the resort?

[@TrueLoveTravels]

Thanks! Luke liked the iceberg if you can call that a cocktail? I loved the bellinis and strawberry daiquiri🥰

[@ga20904]

Thank you for this review . Are you able to rent cars from the resort ?

[@TrueLoveTravels]

No problem! I don’t know if you can hire cars directly from the resort, but there are a number of car hire companies at the airport which is just 12 miles away. April and Luke

[@ForMiSoft]

The resort looks very nice, but where was all the people?

[@TrueLoveTravels]

Hi Milan, we got up extra early to shoot! 😁🙈 April and Luke

[@graemescott5557]

Great review could you tell me what month of the year you visited as I'm considering June next year

[@TrueLoveTravels]

We have been in both May and June. May was quieter and late June is the US holidays and there seemed to be alot of weddings. But both lovely weather! Enjoy 🙌

[@Gremlin256]

@@TrueLoveTravels no nw videos?

[@kanderson5651]

Due to Covid will we be served instead of help yourself on buffets?

[@JesseLasater]

enjoyed the video! Does the "lazy River" actually have a current so you can float around?

[@TrueLoveTravels]

Hi Jesse! Yes it does, although it is slightly faster in some places (narrower areas) than others. Perfect to float around with a drink in your hand! 😀 April & Luke

[@JesseLasater]

@@TrueLoveTravels Hey, thanks so much!

[@tamrabuchanan2461]

Hello! Was this an Excellence Club Suite or a regular suite? We are going soon and have booked an ocean view suite (regular, not Club) and I'm trying to determine how close to the ocean we will actually be. Also contemplating switching to a swim up suite.

[@TrueLoveTravels]

Hi Tamra, this was regular. On the website they do have a map of the grounds perhaps that will help 😊 have a lovely time

[@matthewarnett9000]

Hey guys! My fiancé and I booked a honeymoon here after watching your video!! Quick question: Do they accommodate for shellfish allergies? I am highly allergic and I can’t seem to find any info about that. Thank y’all!

[@TrueLoveTravels]

Hi Matthew! Firstly, congratulations! 🥳 Secondly, we’re glad we were able to help you decide where to go! We’re sure you’ll love it! Regarding the shellfish, the waitresses ask if you have any specific dietary requirements before they seat you - so it shouldn’t be a problem at all! Enjoy! 😀

[@erikapeppy8811]

I just seen the prices lol and that’s 5/5 😳

[@GirlsOfInspiration]

Are all swim up rooms so secluded? You seemed to have a corner room. Online some swim up rooms look like it’s across from a gazebo or loungers. What was your room #? I would like to request that room.

[@GirlsOfInspiration]

I read some comments and got the answer. However, was block 4 just as secluded?😁

[@TrueLoveTravels]

Hey Girls Of Inspiration! Block 4 was pretty secluded. Although there are some loungers across the pool, it is relatively quiet as it is near the back of the complex. It is also near the Spa :)

[@beachedwhale3415]

Are guys able to wear khakis to the dinner restaurants or do they have to be strictly dress pants?

[@TrueLoveTravels]

Hey, I had to google what Khakis were! They look like chinos? If so, yes you would be able to wear Khakis to the restaraunts 😊

[@ynotbehere]

Was it all inclusive?

[@TrueLoveTravels]

Hi Anthony. Yes, it was all inclusive 👍🏻April and Luke

[@ynotbehere]

Thank you !!! Best wishes

[@Roose3]

What room # did you guys stay in?

[@TrueLoveTravels]

Hi Roose. We stayed in Block 6, and the last time we were here we were in Block 4 which is on the lazy river - and we loved it 😀 April and Luke