Trying out T-Mobile’s 5G Home Internet Unboxing & Setup

[@TheBrandonBrews]

Here's Another update of T-Mobile's Internet. It's actually not available any more in my area kzbin.info/www/bejne/qJ-mhJ2Zq82Hia8

[@markbajek2541]

I ordered a home internet box and moved it around to a couple different tower locations where I have other properties. At one location when it wasn't being throttled , it had download speeds up to about 113 at the best and generally 50/70 most times of the day in a rural area pre tourist season. Took it to metro detroit and one location had download of 40, another had 30. this was early afternoon so not peek streaming time like around 8 PM when it would probably be even worse.

[@TheBrandonBrews]

I hear that phones get priority and then it’s home internet. This could play a factor

[@jbtillman9354]

Thank you so much for your clear explanation of this product (without blaring music in the background). I am not a tech person but I'm able to follow your directions. I have been considering this product especially considering the price a BIG consideration. Thank you for taking the time to do this review!

[@TheBrandonBrews]

Glad I could help you, thanks for watching!

[@patriciashaw-sq9xx]

Help

[@patriciashaw-sq9xx]

No network

[@patriciashaw-sq9xx]

No network

[@patriciashaw-sq9xx]

No network

[@gladuwf]

We average 220 mb/s down and 45 mb/s up w/ T-mobile 5G Home Internet in a semi-rural area of Northwest Georgia.

[@gregoryburkhead7813]

Great job .. nice and fast . To the point.. did u do a update ?

[@TheBrandonBrews]

kzbin.info/www/bejne/rKmTcoWppNhpqpI

[@Beh0ldas0n]

I like those colored lights you have around your house. What kind are they? How can I get some?

[@TheBrandonBrews]

They are LED strips that I got from the hardware store. You can also search Amazon for LED strips and the back of them are adhesive. Thanks for watching

[@irmaworld65]

Is this good for doing online courses

[@TheBrandonBrews]

It should be stable enough for that. You can hear my full review here My T-Mobile 5G Home Experience/ Review kzbin.info/www/bejne/rKmTcoWppNhpqpI

[@lady33357]

Hi Thank you for the review, Can I expand this unit? can i use my other routher by Netgear Nighthawk with this unit? can I use something to make the speed stronger?

[@TheBrandonBrews]

Yes, I’ve heard that this is the work around for getting it to work better. Hope this helps. Thanks for watching

[@PETTYKEN-kc6no]

How’s it working??? I just moved and I’m considering this! 😁

[@TheBrandonBrews]

My review video is Dropping today

[@SeanCotton]

How did you like it? Did you keep it?

[@TheBrandonBrews]

I ended up canceling it. My full review vid is dropping tonight

[@tesmith47]

I am in D.C. , the coverage for 5G seems to waver a bit, BUT the 4G gives me enough speed to view movies and youtube with no problem. I am using a cat 6 connection. So far I have been happy considering the price is half of damn COMCAST!!!

[@TheBrandonBrews]

Glad it’s working out for you

[@keithjohnson5190]

I liked the video. You can hook a router to it and not change anything over using it as a modem. How do you like it by now?

[@TheBrandonBrews]

I cancelled service. I started having bad connection issues with my work computer, and since I work from home I need a reliable connection at all times so I switched back to Xfinity

[@Light_Within]

@@TheBrandonBrews 😦 I was looking forward to your recommendation of this. But definitely appreciate your honesty. I'm going to check out your video review after using it for the 14 days anyway just to see what went where from your experience. 😊

[@animaldonut]

@@TheBrandonBrews Hi I liked your video. Interesting to see this comment. I’ve been a T-Mobile home Internet customer for 14 months, perfect service and fast (200 mbps upload / 50 mb download) speeds. Then starting a month ago it disconnects from Internet 1x or 2x every day. I shut off / turn on and it resets, but daily resets are kind of a bother. I ordered a new gateway. I hope it fixes the problem. I can see why you switched to another carrier, it’s not fun when you can’t count on Internet. Great video. Thanks 🙏 again!! 😃🌟🏆

[@animaldonut]

@@Light_Within I’ve had an awesome T-Mobile home internet experience for 14 months. Fast internet and reliable too. Lately I’ve had Internet issues and I just ordered a new 5G gateway. I hope that fixes it. T-Mobile has much better customer service than Comcast or AT&T. Those two companies are so behind the times. They can learn a lot from how well T-Mobile treats customers. Also, at $50 a month with autopay this is much cheaper and faster than any Internet connection I’ve had, EVER!!! Hope my new Gateway solves the dropped Wi-Fi signal. I really do plan to stick with T-Mobile! If only they offered a decent bundle price I’d switch my cell phone service to T-Mobile from AT&T but their prices are the same. If they offered a decent promo for Home Internet + 1 phone line I’d buy both from T-Mobile this minute 😄

[@Light_Within]

@@animaldonut hehe well you're on a roll. Hopefully the gateway you're looking to experience gives you a better one. I bit the bullet after our friend here said he switched back to Xfinity just because of the good faith I have in his initial experience and because I myself am way behind the times, so I thought I could deal with it since it's a positive change regardless. For me at least. And well, for the first two weeks (the trial period) it was working pretty fast no glitches or anything. Just once I wanted to see where the signal would be better but it didn't improve to excellent. It's still good though but seems a little slower now. I hope as I'm looking for a job that it doesn't fail me 😊

[@ivoryrobertsjr5043]

Mine is always on Excellent. I also made other networks for different devices depending on the frequency that's best

[@TheBrandonBrews]

That’s good to hear, how close are you to the actual tower?

[@DonBearPizarro]

I bought the t mobile home internet and don’t even use it @ home I plugged it in my CUV now I have wi-fi in my vehicle works great.

[@TheBrandonBrews]

That’s actually not a bad idea. I should have thought of that

[@stitch-xx2oo]

Is all of this on the t mobile app for wireless?

[@TheBrandonBrews]

The router uses a app from T-Mobile to check the status of the connection. Thank you for watching!

[@pedromunoz5630]

This work perfect near 5g towers. As fast as cable internet. Great for streaming and downloading. Did play games I didn't see no spikes but occasionally I did get booted out of games for lost connections. But that happens to me on xfinity cable internet as well. If your in a great area this works just like cable internet. 👌

[@TheBrandonBrews]

I truly agree with if you’re in the right area it would probably deliver great service.

[@neildegrassetyson1661]

I found it to be unreliable for gaming. It has nat issues and no upnp support. Ping spikes depending on the time of day. I went back to xfinity after a week. Needs a few more years in the oven before it can compare to cable

[@TheBrandonBrews]

@@neildegrassetyson1661 my sentiment, I went back to xfinity too

[@ivoryrobertsjr5043]

​@neildegrassetyson1661 where did you have it and did you set a network for the game?

[@neildegrassetyson1661]

@@ivoryrobertsjr5043 i had it in the highest point of my house near a window like they say to. I had full signal. The problem is with gaming. The nat settings will likely be stuck at strict or moderate and there are no upnp settings or port forwarding. Games that require per to per connections wont function properly. I was getting 300 mbps down and 20 up during peek and 450 mbps down and 50 up during off peek hours. Issue isnt speed. Also couldnt use xcloud as it was slow and choppy. Need land line internet for streaming games

[@KIMjB72]

Thank you because im getting rid of spectrum after a 3rd increase in one year and all I have is internet and it went from $54.99 to $91.99 in less than a year

[@TheBrandonBrews]

Be sure to try it out first before giving up your current provider. I made an updated video kzbin.info/www/bejne/qJ-mhJ2Zq82Hia8

[@KIMjB72]

@@TheBrandonBrews i will thank you

[@dongibson644]

I’m from North Kingstown, RI live downstairs apartment, tried it, very unstable connection, Cox coming Monday, need steady internet connection.

[@TheBrandonBrews]

Sorry to hear it didn’t workout for you. Does your area offer Verizon’s home internet? Thank you for watching

[@danjohnson5952]

How's it working out so far ?

[@TheBrandonBrews]

It did not work out for me at all. I cancelled the service and went back to Xfinity. Thanks for watching.

[@HEBBYDUTY]

Hello, I know this is late, but my story was like yours. I stay in a rual area. There's no internet out here, very bad. I got t mobile home internet, it sucks. What I also tried before taking it back to the store. I had a mesh extenders. I used the t mobile home internet as a modem and mesh system as my routers. Spread them out throughout the house, and it became very fast. I did a speed test, and it shows the t mobile sucks in my area, but under the mesh system, I was getting 750 download and upload speeds. Shocked still not understanding it, but I run a smart mancave, and it is on point.

[@TheBrandonBrews]

Glad to hear you were able to find a work around. At the time I didn't have enough time to experiment with it because of work. Thanks for watching.

[@Douglas-in4dc]

I love it just plug it in and the password on the back gets no better then that RIP SPECTRUM

[@TheBrandonBrews]

Glad you’re having a good experience. Thanks for watching!

[@chuyocaca4153]

#TheBrandonBrews please tell Us how much? for the monthly plan and if the box? is included or pay extra? any contracts? and in your opinion should we get it instead of a cable/Ethernet last but no least? does it come with High speed unlimited Data?..

[@chuyocaca4153]

PS also (forgot this) those two Ethernet ports! on its back? can be used to plug in smart TV's correct?

[@TheBrandonBrews]

T-Mobile had a plan for 50 bucks a month, no contract no commitment. This was a promo, not sure if it still exist now. I would suggest trying it out in your area first. You should be able to get the trial

[@millvee1005]

I highly recommend this product, it works very well in my home.

[@TheBrandonBrews]

Glad it’s working for you

[@chanel808life-mthi]

Hope to see some speed test from both your service providers

[@TheBrandonBrews]

I wasn’t able to do speed test but here’s my full review My T-Mobile 5G Home Experience/ Review kzbin.info/www/bejne/rKmTcoWppNhpqpI

[@marvinwyche1906]

@@TheBrandonBrews how much is it??

[@anchor213]

I have it but I do have problems with it. The connection drops quite often. Some I spend like 2 hours trying to watch a movie or use my phone to watch videos. It’s 5 out of 10. I switch from spectrum which I give an 9 out 10 no lags and no drop connections but the price raised from $55 to 75 .

[@TheBrandonBrews]

So sorry to hear about your experience. I was able to stream and watch tv just fine but when it came to working from home and uploading, it struggled and lost connection

[@ErnieLeblanc]

Direct, Right to the Point Video Content.💥💯💥

[@TheBrandonBrews]

Thank you so much and thank you for watching

[@ErnieLeblanc]

May I please ask if this will work with MetroPCS by T-Mobile?🤔

[@TheBrandonBrews]

Are you saying can you connect a metro pcs phone to this? If so yes

[@ErnieLeblanc]

@@TheBrandonBrews Thank You!

[@rodneyhigginson]

Cool video. Question: I live in a small place and in a bad spot, my cellphone service (metro) is pretty much dead here, 1 to 2 bars and a lot of buffering. Will this 5G device help with my service? I have two phones and a laptop I would like to use here.

[@Uniqedreams]

me i suggest using a different device for internet if you live in a small town t mobile really is only good in citys

[@pedromunoz5630]

If metro is dead there. so will the 5g device as it run on the same network which is tmobiles infrastructure. You may test it out with a 15 day trial if your address qualifies. Takes a credit check and if the staff is cool you can use a bunk address. Takes some finesse talk and some luck.

[@TheBrandonBrews]

Unfortunately metro uses the same towers and therefore the internet would be pulling from that same tower so the internet would also be dead. You are able to go to T-Mobile’s website and type in your address and they would let you know if it’s available.

[@rickburke4]

Are cords better for no drops:

[@TheBrandonBrews]

Typically a Wi-Fi network in 2023 should support any wireless devices. Hardwire connection will always give you the best connection to the router but that’s not going to help the actual router connecting to the actual tower.

[@jerrywestin3447]

The metal dog pen interferring with the signal!

[@TheBrandonBrews]

Nope that wasn’t it. I ended up moving this router 3 different places besides this one and still didn’t get a so called excellent reception. The app told me that the best location was my kitchen and I even tried that and still couldn’t get the 5 bae excellent signal

[@coomexican.-.2111]

Hello I need some help. I just bought this today but it's very slow for some reason. The box continues to say it"s on very good but nothing on my computer changes and my game expirience is also not improving.

[@TheBrandonBrews]

I would suggest reaching out to T-Mobile and having them trouble shoot with you. There are a few options they can do on their end

[@patricks1787]

Brandon, nice video. Thanks!

[@TheBrandonBrews]

Thank you so much for watching

[@timothywilliams4635]

Hey what's up with the update on the T-Mobile 5G home internet

[@TheBrandonBrews]

It’s dropping today 12 noon cst. Thanks for watching

[@skylimits313who9]

This device is available at metro PC's too, for those who have Metro Pcs

[@TheBrandonBrews]

Thanks for Watching

[@vintageceilingfans]

I have it through Metro and going to have to return, speed tests show roughly around 1mbps my streaming service cuts out, youtube videos interrupts.. Tried every window in the house.. Sometime early it went up to 25mbps but I only saw it one time.. It's pretty much useless..

[@TheBrandonBrews]

Sorry you’re having trouble, this was my issues too, I think it’s half baked and works in certain areas Better than others

[@vintageceilingfans]

@@TheBrandonBrews I switched to T-Mobile instead of Metro since this post and it's much much better... It cuts out once or twice a week, sometimes not at all.. It's minor.. It goes to show that T-mobile has higher priority over the towers than Metro... It seems to be new technology, it's probably going to improve as time goes by.. At least I don't have to go to comcast/xfinity...

[@zoraidavazquez5834]

Thank you for sharing. It really help.

[@TheBrandonBrews]

Glad I could help. Thanks for watching

[@ConnieLee-hg9cq]

How do we get the enternet

[@TheBrandonBrews]

Visit a T-Mobile store

[@IndigoStar80]

Any more videos on this

[@TheBrandonBrews]

Here you go kzbin.info/www/bejne/rKmTcoWppNhpqpIsi=M4ZdbzVwdo5HFKfD

[@CoOlTy3000]

THANK YOU!

[@TheBrandonBrews]

👍🏾

[@jorgem50]

There is a wifi tower about a half a mile from my house. The best I get is 'Good' connection. I have tried in so many spots throughout my house and can never get 'Very Good' signal. As far as speed it does fine. Hate that my youtube video don't play in 4k unless I choose 4k. Netflix sometimes doesn't give me 4k because the internet speed isn't there. Gonna give this a try for another week. This is my 4th day with it.

[@TheBrandonBrews]

I really hope it works out for you. Being that close to the tower might actually help you. Keep me posted. Thanks for watching!

[@jorgem50]

@@TheBrandonBrews I gave it a week and I am so disappointed. Yesterday for the majority of the day I couldn't get over 6mbps. I couldn't stream anything and my daughter couldn't do her homework online. For the most part it worked ok at best but never really good. I'll be calling Tmobile today to setup up a return. I was really hoping to keep it but too many times where speeds were abysmal.

[@Rip_blackmambaforever]

@@jorgem50 I’ve been using this 5g T Mobile router for a while now and it’s been great. I get around 180 down speed with it and usually 20-40 ping. I plugged an Ethernet into the back of it and into my laptop and the connection is very stable. I do only have my phone and laptop connected to it though so that’s why it might be more stable for me with consistent speeds.

[@Gimli8621]

dude if you named the new T-Mobile router and set the password the same as your old router you wouldn't need to reconnect all your devices. Just as a heads up for next time

[@TheBrandonBrews]

Thanks for the tip

[@BAYX4AREA]

Wich slot did u connect it to the top or bottom? Back of it??

[@TheBrandonBrews]

The bottom slot is for power

[@tazbod6723]

I'm in a big city and was excited about trying out 5G home internet service. Only T-Mobile was available for me in my location - or so they say, but it never worked. I went back to the store three times over a period of two weeks, and they said each time that they were working on the local tower. The in-store customer service was pretty good. On the second try, the employees in the store knew me, because they all at some point tried to connect me to the tower and made calls to T-Mobile for me. On the third try, in store again , it still never worked. Needless to say, I never got the service. I want this technology or a similar service to work - hot spot is just not enough data - but from my short experience, this technology is dubious right now, unfortunately. On the other hand, it might just be T-Mobile is the problem. I don't know.

[@TheBrandonBrews]

Sorry you have a bad experience. I wanted it to work so bad but I didn’t have a month to trouble shoot the issues because I work from home

[@tazbod6723]

@@TheBrandonBrews I work from home too. I completely understand.

[@81rfrench]

Funny, cuz im in Michigan and anytime im having issues they always blame on the fact that they're working on a tower in the area.......for over 3yrs now!! They mustve all gotten the same memo on what to tell customers. 😆

[@tazbod6723]

@@81rfrench Exactly

[@climjames]

Is there a battery in it like the 4G version?

[@TheBrandonBrews]

No, this one is just ac powered

[@climjames]

@@TheBrandonBrews To me, that is a major draw back. they took away the biggest reason to have the internet 100% wireless. This is not better than having the cable or old phone line ADSL. Also they should use the standard Lithium batteries not camcorder size batteries so they can be replaced at lower cost. The old 4G battery finally hit the market for 40 to 50 dollars. That is outrageous.

[@dannyharris5310]

Good job bro thanks

[@TheBrandonBrews]

Thank you so much for watching

[@guadalupereyes9211]

I have it and I love it it’s the best

[@TheBrandonBrews]

Glad it’s a good service for you!

[@clintondoner1133]

Can you hook roku to it!!!

[@TheBrandonBrews]

Yes you can.

[@tommy62z]

It didn’t work for me. Never got past 44 mbs. Tried to throw shade , bringing it back. Support couldn’t help. T Mobil didn’t cancel my order knowing it didn’t work. Followed up they tried to “fast talk” me on phone line. Had to check them to make sure they cancelled the phone line. Shady

[@TheBrandonBrews]

Sounds like my experience with their customer service too. I repeatedly kept saying, cancel and I told them I had already reconnected Xfinity and then they went ahead and canceled it. Thanks for watching

[@SIN-RODEO]

Best internet is have a internet Lan cable.

[@TheBrandonBrews]

Agreed

[@rickburke4]

Thanks

[@TheBrandonBrews]

You’re welcome. Thanks for watching

[@TheBrandonBrews]

Hey Family, check out my full review My T-Mobile 5G Home Experience/ Review kzbin.info/www/bejne/rKmTcoWppNhpqpI

[@nic190]

They tried selling this at metro pcs to me gonna try it out

[@TheBrandonBrews]

I’ll say make sure you can get into a trial first just to make sure it works

[@CloneJC]

“What’s in the BOX!??

[@TheBrandonBrews]

Which box?

[@patriciashaw-sq9xx]

I can't get a network on my phone

[@TheBrandonBrews]

Are you saying you can’t connect your phone to the router?

[@eprohoda]

How are things?-you did fantastic job~ catch you later, TheBrandonBrews! 👌

[@TheBrandonBrews]

Thank you for watching

[@TechCrazeD]

Sprint has magenta max. It's called Sprint max.

[@chrismasters7073]

The issue the price is higher

[@TheBrandonBrews]

Thanks

[@crazylol2653]

If my security camera is 2.4g, it is not 5g. I can't connect to the internet

[@TheBrandonBrews]

No, 5G is just a name and number for mobile communication A such as 5th Generation. If your camera is saying 2.4ghtz it’s talking about the type of Wi-Fi connection that it needs to connect.

[@IndigoStar80]

Subbed too ❤

[@TheBrandonBrews]

@@IndigoStar80 thank you 😊

[@Phantomkidx]

Waiting for the update

[@TheBrandonBrews]

My T-Mobile 5G Home Experience/ Review kzbin.info/www/bejne/rKmTcoWppNhpqpI

[@ishdawg9860]

yeah its worth the $50 bucks I got tired of paying over 90 dollars for internet. It doesn't matter if its Att, Spectrum, or anybody else these companies always raise their price in the beginning of every year without any explanation, finally I get to say f-off to these leaches and start saving some real money

[@TheBrandonBrews]

I’m glad it’s working for you 👍🏾

[@SpeedUpThatComputer]

They explained it in the fine print (and if you signed up online there's a mention of it on the price itself in smaller print). After 12 or 24 months (Depends on the specific plan on spectrum) of service then your price will go up. The only way to solve the issue is to contact them and say if the price isn't lowered you'll leave for another company that doesn't do this crap (either verizon home internet or tmobile home internet). Btw i just put my address in on spectrum's site and they offer 1 Gbps for $59.99 for 24 months. (i think it goes up by $40 or $50 after not sure yet.)

[@ButtonMashGaming]

GV!

[@TheBrandonBrews]

Thanks so much for watching!

[@GeorgeNadaYT]

I'm getting no bars out of the box😒

[@TheBrandonBrews]

Wow so sorry to hear. Hope you were able to return it within the 14 day period

[@GeorgeNadaYT]

@@TheBrandonBrews it's working great now. I went back to the store, turns out the employee at T-Mobile didn't activate the sim card before I left the store. I'm getting all 5 bars 👍

[@TheBrandonBrews]

@@GeorgeNadaYT wonderful. Glad it’s working out for you.

[@rayquinbar7031]

The only thing I hate is they charge you for every device separately you have hooked up to your system. They even give your gateway a phone number so they can charge you more money. Will be very expensive if you use several devices.

[@TheBrandonBrews]

Wow, this is something I didn’t know. Maybe this is in the small print somewhere thanks for watching!

[@andrewilliams2139]

You got robbed my setup doesnt do that i pay a set rate and i love my service i got rid of my cable i have no cap.

[@DrEvil818]

Not sure what you have. I have T Mobile 5G. It is $50 flat rate every month. I have 6-8 devices hooked up to it. Very happy with it.

[@MaddawgTL]

Same here, I have my laptop, work pc and an old smartphone with no sim and my bill is $55 for home internet (if you have automatic pay it is $50) and $50 for cell service.

[@writergirl9561]

I have 4 devices connected and they don't charge you for each device, they only charge you for the line $30.00 a month unlimited is what I have.

[@chanel808life-mthi]

It’s usb-C 🎉🎉🎉🎉 micro usb is dead ☠️ 😂🤪😱😜😝

[@TheBrandonBrews]

Thanks for watching

[@jamesstandard3516]

Garbage, 3 mbps and less than 2 miles from their towers

[@TheBrandonBrews]

Yeah, I ended up switching back. Check out my review video that is up now

[@odinbejar]

You did this video and didn't even do a speed test on it what's wrong with you

[@TheBrandonBrews]

Thanks for watching 👍🏾

[@rmb5858]

Tmobile home internet is terrible. I tried it a year ago and it was fantastic (except my kids complained about the ping with their games) BUT I then tried it a month ago and it was absolutely terrible. Slow speeds, unreliable, drops.

[@guadalupereyes9211]

I have my ps4 iPads laptops runs fast

[@thesog3692]

It's great for steaming movies, tv shows but I agree it's not very good at handling gaming.

[@Gimli8621]

i have no issue playing Call of Duty on the PS5. I guess mileage may very for you

[@TheBrandonBrews]

Yeah, I’m learning that for some it’s great and for others it’s terrible. It didn’t work out for me so I switched back to my current provider xfinity

[@TheBrandonBrews]

Glad it works for you 👍🏾

[@eltuani1270]

To slow and buffering videos, bad connection at all time

[@TheBrandonBrews]

I experienced the slowness… and bad connection. I had to switch back to xfinity