Seeing you cover this story feels equivalent to making it on Oprah or the National News. Who doesn't know, love and respect the lady behind LongHairPrettyNails channel. I really appreciate you taking the time to shed light on the situation and be fair about your opinion on it. -May you, your channel, business and family continously be blessed and prosper. -Dipped in Pretty
@darryljones22394 жыл бұрын
Did you get that from Amazon
@aprilclifton88864 жыл бұрын
P
@percystanford80414 жыл бұрын
Dipped In Pretty I commented on one of his instagram posts asking him if he’d issue a public formal apology and he blocked me
@JustNaomi2154 жыл бұрын
That's pretty mature to say❤
@Sumtinggs4 жыл бұрын
I remember that live being shared in every nail and hair group I was in.. I’m so sorry you even had to experience that.
@yaritzavargas564 жыл бұрын
I like how although she didn’t like the company she still gave her honest opinion and didn’t let her negative experience influence her thoughts on the products
@Sisss7774 жыл бұрын
She stay professional af while keeping it real lol
@angelaabsolutely0134 жыл бұрын
Evie is a professional. But, she got stories, too.
@lxmmons-94814 жыл бұрын
Yess
@natalieorum9234 жыл бұрын
Yes I love Evie ❤
@carringtonmichelle92534 жыл бұрын
That part!!
@sjlewis2714 жыл бұрын
I would love if you came out with a nail kit yourself. I would buy in a heartbeat.
@ashleyblanco27324 жыл бұрын
Stephany Lewis yes
@xochiquetzalrodriguez68174 жыл бұрын
I don’t even do nails, but I would buy it just to support 🥰
@michellemassolin33984 жыл бұрын
100 times yes.
@avery78954 жыл бұрын
Hopefully it’s in the works. She’s almost to 1 mil subs!
@xInusHotiex4 жыл бұрын
@@avery7895 As of today, May 11th, 2020, she's at 1.01 Million subbies! #BOOM!!!♥♥♥♥
@AllysseMarie4 жыл бұрын
I’ve actually had my nails done by Max a long time ago in Tucson before he was famous, he was pretty chill back then and funny. Sounds like he’s not so nice anymore with the success he’s gotten ☹️
@internetteee4 жыл бұрын
I feel like she just handles things so well without hating like come on she is just my fav youtuber.
@lifeasaset4 жыл бұрын
It’s true I watch her like everyday
@llohi39204 жыл бұрын
IKR
@daliyah10124 жыл бұрын
Shes never been controversial like these other ones like sometimes I dont need all that drama. One of my favs too.
@internetteee4 жыл бұрын
Daliyah 101 it’s very true I love how she really doesn’t have that much haters because she isn’t controversial she gives honest opinions even if she ever had problems with them
@reynaisyourfather58184 жыл бұрын
Jada Juice hahahah same 🤣
@wo0o0o0ho0o04 жыл бұрын
I hate that he called dipped in pretty ratchet. She is well spoken and professional. It really rubbed me the wrong way. Stop calling darker-skinned women ratchet for no reason. Not nice.
@miscellaneouscell4 жыл бұрын
Nail XRT He rubs me the wrong way too. He is of Mexican descent and of a darker complexion. He is from my home town. He wears makeup to hide his brown skin and had surgery to look more like an anime character. As a fellow Mexican, I feel like he isn’t embracing his roots.
@Alex-mw9ue4 жыл бұрын
Nail XRT she is much more professional snd stuff totally agree with u .
@ghoultooth4 жыл бұрын
Miscellaneous Cell I’m completely for people looking how they want, but it definitely feels like he is trying to erase his roots almost. I didn’t even know he was Mexican!
@rlp7044 жыл бұрын
right?? its like he is invalidating her complaint bc she’s black 🙄
@Andrea-ul7cm4 жыл бұрын
And with the way he looks... He's 100% the ratchet one.
@MiuXiu4 жыл бұрын
Why does he put his selfies on a thank you card wtf- also he’s looking more and more like oli london as time goes on and it’s creepy af
@melharis44514 жыл бұрын
Ok so that's what it is? I didn't pay attention and thought he was putting pics of customer testimonies but noooo
@OnnaNiSacheAre4 жыл бұрын
and with that kpop idol wannabe look? Girl please
@msflygurl37604 жыл бұрын
🤦🏾♀️😂😂
@nosirrah.4 жыл бұрын
oLi EhoH
@miso67584 жыл бұрын
@@OnnaNiSacheAre right disrespecting my kpop guys with his ugly ass 😭😌
@2fly8034 жыл бұрын
Funny how he called her “some ratchet” but these types of nails were considered “ghetto” and “ratchet” not too long ago..
@artisha26124 жыл бұрын
Factuals sis.
@unionpresident77044 жыл бұрын
But he says he like ratchet stripper nails but he speaks slang like black and Hispanics from nyc, dmv, etc. he speaks 4 languages so I’m not sure who really trying to be but he says he doesn’t care for Jeffrey Star or be compared to him!🧐
@arij_chappell32734 жыл бұрын
@@unionpresident7704 i find that people like him that don't like each other, only dislike one another because they're basically the same and they can see the other person's issues but not their own😬, so yea, totally agree
@cristana24583 жыл бұрын
@@gelleg dont know him but i do know some Mexicans think they better than everyone else and get a “fresa” behavior, thats what we call it in Mexico
@Ladybugpug12 жыл бұрын
He’s acts ratchet with that unprofessional behavior.
@sya2864 жыл бұрын
The way he said "some rachet". I'll never buy his products.
@giuliafedi2464 жыл бұрын
Same... how rude! He seems shady af.
@j_rosegarcia40424 жыл бұрын
The fact that when he was like “ it doesn’t bend” and then I saw it bend 😭
@dae_rob40573 жыл бұрын
ikr like byeee💀💀
@wioi2 жыл бұрын
I swear I saw it bending lmao
@mdtk4eva4 жыл бұрын
The way he calls the girl "some ratchet" just don't sit right with my soul
@airicadotson4 жыл бұрын
I thought it was just me. I came to the comments looking to see who else had that feeling. He way to comfortable.
@elenam94354 жыл бұрын
And "Bye Felicia"......like really?
@airicadotson4 жыл бұрын
@@elenam9435 just terrible.
@samsdns14 жыл бұрын
I felt the same way
@Nani.1014 жыл бұрын
@@elenam9435 GRASPING to use aave
@MzAbstractMind4 жыл бұрын
Customer service is very important to me. Hearing him say “she only has 1,000 views” as if that made her less than 🤦🏾♀️ He could have reached out to her and worked with her if she was doing something wrong 🤦🏾♀️ And so happy you gave an honest review about the product even though the owner is a mess 😂🤣
@brainsblackbeautiful4 жыл бұрын
Yes exactly... educate your customers not drag them WTH. He could keep them things with him, demeanor, train of thinking and all, smdh.
@jodichamberlain38184 жыл бұрын
I agree also her review and those 1,000 viewers/subs are possible sales. I wouldn’t care if they had 10 viewers, those are possible sales if she reviews and gives positive comments. I mean right?
@BBB-rd2qi4 жыл бұрын
MzAbstractMind - That really pissed me off when he referenced her views! I stopped buying from his company after that!!
@ckevorkianxo3 жыл бұрын
EXACTLY!!! I felt bad for his reject @$$ when people started hating on his quirkinesses on Suzies? video... Cause I don’t stand for the whole picking on people for being different - Just to see this video & realize I was defending a hateful 🤡 The content of his character... he truly is just TRASH - Placing people’s value based off their subs 🤮 He’s a wanna be J*
@Melo_Yelo3 жыл бұрын
I will not be purchasing frm e NO couture
@xoxomyah4 жыл бұрын
youre so well-spoken and fair when reviewing the products; despite your negative personal experiences with the company. i enjoyed this thoroughly. super talented.
@akharialewis35633 жыл бұрын
Well spoken?
@katherinekoul85023 жыл бұрын
@@akharialewis3563 right wtf? Wym 🤣
@katherinekoul85023 жыл бұрын
@@itzAurora_Xoxo would you tell a white woman that? Why wouldn’t she be able to speak clearly? Tf ? Yall are wired and don’t come to me talking bout I’m BlAcK cs stfu
@BlueSky-ff4oy2 жыл бұрын
My fellow white people. Chris Rock has a bit about white people calling him (or black people) well spoken asking you to think about the last time you call a white person well spoken. Never. Then, just retire that expression. It is like when your husband tells you TONIGHT you look nice. (A backhanded compliment with an implied insult ).
@katherinekoul85022 жыл бұрын
@@BlueSky-ff4oy THANK YOU
@poppyrendall8474 жыл бұрын
I run my own tiny Etsy store and packages get lost or stolen frequently. I am more than happy to replace or refund items and cover shipping costs because that's what you should do. A bigger company can afford it more than I can, there's no excuse for his behavior.
@Lidiroyal4 жыл бұрын
Poppy Rendall I would by from you just because if your customer service! What’s the name of your shop I’d love to check it out.
@poppyrendall8474 жыл бұрын
@@Lidiroyal it's poppygrxce, thank you! I sell resin jewellery 💕
@MZB804 жыл бұрын
@@poppyrendall847 checking out your etsy now! good CS does wonders :)
@reno76554 жыл бұрын
girl my bank account is not gonna be happy, ur earrings are so pretty !
@poppyrendall8474 жыл бұрын
@@MZB80 thank you so much! 💕
@RhianaMoriah4 жыл бұрын
The “some ratchet” part really didn’t sit right with my soul. He reminds me of a certain male beauty influence whom I rather not name.... 👀 issa no from me sis but you killed them nails despite all ah dat
@tiffiebaebee4 жыл бұрын
It was racist AF. I'm unfollowing his ass.
@RhianaMoriah4 жыл бұрын
Marcelique pop off sis lol they just ain’t gettin my coins 👀
@tiffiebaebee4 жыл бұрын
That part. Nawt a dime.
@daydojenner4 жыл бұрын
He seemed lowkey racist? I’m glad I wasn’t the only one that felt that.
@zeekthedumbone4 жыл бұрын
Marcelique reaching? 200+ people also felt some type of way so how about you just continue to take your ass over to his shop and do what you gotta do.
@adriann75864 жыл бұрын
The guy: she didn’t even have 900 views at the time so what’s the point? Me: and you don’t have any good reviews so what’s the point?
@coleenequintana35504 жыл бұрын
Omg he said that 😵
@adriann75864 жыл бұрын
Coleene Quintana yep
@emilym6624 жыл бұрын
900 views before he put her on blast. lol
@xoPanchitaxo4 жыл бұрын
What really shows he doesn't care about customer service is in his live he says he heard someone made a negative review and FOR ISSUE #1 - he wasn't going to watch because she didn't even have 1k views so he thought of her as NOT relevant and ISSUE #2 how can you not even bother to watch the video & hear out your customer and see what the issue was with YOUR PRODUCT so you can make it better if need be? All because he didn't wanna "give her ad revenue" cause he got butt hurt over a bad review like really dude. You can't take some criticism?
@darrya86374 жыл бұрын
xoPanchitaxo exactly not all products are perfect there can be bad batches
@SC-vb8ou4 жыл бұрын
And it's odd how he said the tech didn't apply the product properly. How does he know that if he didn't watch the video?
@zay-zay34 жыл бұрын
And that’s why his business may go downhill
@caseywhitt34874 жыл бұрын
IsaiahTheGreat took the words outta my mouth! Even if you have a great product... if you treat your customers as “unvalued” then... they’ll go somewhere with hospitality and common knowledge of “customer is always right.,. Even when they’re wrong.” (Like your wives!) 😂
@hoodritualzllc4 жыл бұрын
I ordered from him and they are EXTREMELY unprofessional. I will never order from him again after and WHENEVER I get my tips.
@GArealPeach3 жыл бұрын
OOOOOH MAX ESTRADA GOT ME FUCKED UP LOL So he’s implying since you’ve shopped with him several times before THEN you’re going to do it again ..... that’s when he will send you another monomer . Nah he trippin Run me my monomer now !! 💁🏽♀️🤌🏽🖕🏽
@arielrodriguez82474 жыл бұрын
As a business owner I think it is SO tacky to talk shit about your customers especially publicly. He should be open to criticism and back any and all statements professionally and with facts. Whew chile...a lot of these new game entrepreneurs are something else 🥴
@angelfrankenfine4 жыл бұрын
Exactly! Constructive criticism is so important for business ventures! If everyone lied and praised your crappy product youd have more cfappy products. Listening to customers and tweaking issues ensures you are perfecting your craft. Blows my mind. It's definitely immaturity imo.
@Mrs.buildingblackwealth4 жыл бұрын
exactly
@sweetnlo134 жыл бұрын
You're right, some of these new entrepreneurs have the game wrong! Like how are you going alienate or talk bad about your clients or future clients, you must not want business.
@hannahpotato37224 жыл бұрын
WORD ! Now a days people get products in high quantities for cheap , slap their name on it try to sale it for an arm and a leg and act like they’re manufacturing themselves .
@WhatWouldJellyDo4 жыл бұрын
Girl yes!! Whether the shipping issue was his or not, there are better ways to handle unhappy customers. If you want your business to succeed, you need to listen to feedback and respect the people who are paying you for your so called quality products. Also, why is he so salty about bad reviews?? That’s part of business! I work in customer service and deal with angry customers frequently. The very basis of customer service is to turn an unhappy customer into a lifelong customer. Telling a customer “well you buy our product a lot so we’ll just deal with you next time” is so cringey.
@littlewifethatcould4 жыл бұрын
I’m sorry but even their websites looks so unprofessional. I’ve wanted to order from them before and I have backed out because I’m not even confident in ordering the correct item. The owner, Max, has been in a few videos with Suzie and every time he rubs me the wrong way. The way he talks about his 123Go nails, you would think he invented it and it’s the best thing on Earth. Especially how he talks poorly about press on nails. He acts like his nails won’t bend and crap, but they do. Just like press ons. Like I’m sorry but some of us are able to make press on nails last for weeks. 🙄 He needs to be humbled. Because he is FULL of himself and his company.
@annmelendez18984 жыл бұрын
So, true. Max should done a video chat with the woman who said the nails were very flimsy so that he could see for himself or he could have sent a representative the Nails to check out. He does have a way of acting very childish and a bit conceited about himself and his products but he needs to remember that there are always things that can go wrong with shipping as well as manufacturing and packing nothing is 100% perfect also I have seen other videos where the same thing happens with the nails so you would think that he would really take that issue to heart before he damages his own image as well as the company's
@periodpooh29854 жыл бұрын
He's just straight up disrespectful
@hannahpotato37224 жыл бұрын
The fact that he doesn’t embrace his true self speaks volumes .
@devlinturner85644 жыл бұрын
I agree The website doesn’t look professional and is hard to find what you’re looking for
@quinnphillips12764 жыл бұрын
Honestly looks like a 5 year old edits his photos and manages the website. Not intending to be rude, but I cant order from a company whom has a terrible marketing plan, and lack customer service skills...
@SarahsNailSecrets4 жыл бұрын
Are you left or right handed? I cant believe how good you are with both hands I just watched you’re NCE review and then this one and seems like you’re Ambidextrous
@SarahsNailSecrets4 жыл бұрын
Also love the design 🙌🏻💕 great reviews, you deserve the following you have🌟
@Longhairprettynails4 жыл бұрын
Hey Sarah! Thank you so much 🙂. I'm left handed. I've been practicing with my non dominant hand for so long that I guess I've gotten pretty good with it lol.
@SarahsNailSecrets4 жыл бұрын
Oh wow I wouldn’t have ever guessed! I find using my other hand so difficult and I never practice so that probably doesn’t help haha
@GiamarieSaponaro4 жыл бұрын
@@Longhairprettynails Hi honey! I've ordered from him to and A LOT of money at one time. It was the worst experience ever. Even before covid took over 1 month to get to me from Arizona and I only live in Carson city NV. It's unfortunate to, because once I did get my huge order I did really like the products. Im still using them on my clients to this day and I have a huge reservation about ordering again in the future for sure. I did want to ask you a question about the base gel, mine smells like a few girls vomited in that tiny bottle after a week long Bachelorette party and a lot of tequila. It is absolutely horrendous. That's the only way I can explain it. The smell is so strong and nauseating that it makes me ill. I cover my face with my shirt and hold my breath. My nail clients even asked me not to use it which is fine with me. It works great though but omg the smell. And its even worse when its time to remove it with the drill. 🤢🤮 So, i guess I'm just curious if yours has a smell, i noticed that you didn't mention anything about smells of the products. The Shinee top coat is everything though. Of course I did write MANY times to him and his horrible customer service and nothing was ever resolved for me either so you are definitely NOT the only one with issues from enail couture. I've been doing nails almost 30 years now and I have NEVER had a shopping experience like this before or had a product make me get that sick to my stomach. I do want to end this on a good note though, and not about him, your nails are beautiful, your work is amazing and I love your videos. Thank you for taking the time to do all this and for sharing with everyone 💕 take care. Xx Giamarie
@Rys_nailco3 жыл бұрын
@@Longhairprettynails your left handed same
@abigailhuab26164 жыл бұрын
he really puts his selfies on his thank you cards.... i don’t like that
@sarahlouward77444 жыл бұрын
What a narcissist 😂
@kkvp73994 жыл бұрын
icy lee yeah 1:14
@arinsmith54 жыл бұрын
i was just about to say that... it has nothing nail related, like uhh okay.
@jafk31774 жыл бұрын
His products don’t even contain the ingredients and when I tried messaging the company for them, they never got back to me despite me asking multiple times yet they would get back to you if it’s regarding your shipping info lmao 😂
@Deenique164 жыл бұрын
@@jafk3177 hmm
@lxmmons-94814 жыл бұрын
That man is so rude saying she didn’t know what she was doing. Man I can’t believe he’s so selfish to think it was her fault that he has crappy products. (Btw I’ve never gotten over 10 likes on a comment thank you!🙏🏻)
@lanilusiaaa4 жыл бұрын
correct like he called her " sis " like they bought from you.
@darawalcott87454 жыл бұрын
Preach
@angelaabsolutely0134 жыл бұрын
Even if she had done a step incorrectly (she didn't), a company should work for their clients and try to make things right. Not insult and belittle them.
@dezinechic4 жыл бұрын
im not trusting no man with a mickey mouse bowtie/ears and a horrible contour.
@emilymaynard34194 жыл бұрын
True but in this video she did say that their products are good and that she really liked them but he is a trash man for saying that and he didn’t have to be extremely rude even if she did mess up that’s his fault because she was relying on the website in order to get all the right stuff and it is so unprofessional to call out someone like that and he needs to keep his mouth shut
@krystalwright11124 жыл бұрын
I love her little giggles, they're contagious
@thatswhatshesaid.literally7374 жыл бұрын
👏🙂 *My problem with Max Estrada is that he pushes the "designed in the USA" as if it was the exact same thing as 'MADE in the USA'... 🤨 Like, gtfo of here with that nonsense- you have your products bulk shipped from China and then you slap your brand label & stickers on them here in the US. That does **_not_** make it a US product. He's skeezy, sleezy, and thinking he can fool people by changing it to "designed". 😒 Max girl, BYE.* 😂
@GabrielleEther4 жыл бұрын
Oh wow...now that's just horrible
@Annabooluv4 жыл бұрын
Yes that’s is why there are long waits for shipping, he is waiting for the bulk to come from China and repackage it. I’ve seen a lot of his fools on wish, and the cheaper bits are def cheaply made.
@BRANDYMQ4 жыл бұрын
True. I've only placed one order w him to try his products, it took almost 2 mo to come in and I one of the items I got was a dappen dish and it was in a Chinese box and said it was a candy jar? Made in USA my ass.. 😂
@maddyl56494 жыл бұрын
Carol yes but he’s trying to brand it as if it’s not is the point
@Deenique164 жыл бұрын
@She who Knows All exactly!!!! The nail lamp, the practice fingers, and the gem tip box. As well as other things im sure.
@Ellenraee4 жыл бұрын
We can leave him here in 2020 cause he’s a mess.
@mizzpoetrics4 жыл бұрын
Gurl yes! Never bought anything from him, & I won't be chancing it!
@LalanailsASMR4 жыл бұрын
Leave his ass in the quarantine 👏🏾
@frosty_art4 жыл бұрын
TEA TIME lmao
@frosty_art4 жыл бұрын
TEA TIME Yessssssss we leaving himmmmmm
@Nailmomma2194 жыл бұрын
💯
@MiaWalker1744 жыл бұрын
nobody: me at 11:00 pm: ThiS is THe IntRo tO THe lONg haIr PreTTy nAiLS shOw
@ambermuenzel3674 жыл бұрын
Hahaha I love it!
@wioi2 жыл бұрын
Lmao. It's 00:53 in Vienna and I am singing it as well 😂👏👏
@lashauncummings7964 жыл бұрын
I know ppl asked for this review but I wish you didn’t do it! He didn’t deserve your business and he doesn’t deserve exposure on your page because ppl like him probably thrive off of “all publicity is good publicity” I can’t stand bad customer service! It’s literally your only job as an entrepreneur! Love your nails tho😍
@ShayBabae4 жыл бұрын
I felt the same way until she played the clips of him calling someone derogatory names and how he disrespects people that have problems with the items they purchased. I think she played it just right exposing him this way.
@angelitazayas70554 жыл бұрын
Great response Lashaun!!
@notconvincedgranny65734 жыл бұрын
Nah, he needs to be canceled. Not gonna be bothered. I'm only watching this so you get credit for the views and comments.
@floridagirl3864 жыл бұрын
Babe thats what i said. Only for eve❤
@juliehernandez56714 жыл бұрын
i truly love that she put her difference aside and did this. it shows true character we need more people like her!!
@shawna46104 жыл бұрын
I’m sooooo glad you did this and included the clips of that disgusting,racist FB live. There’s no way his business should still be up and running after that. If that situation wasn’t bad enough, a multitude of people having purchase/shipping issues with orders and them(him) taking measures to ensure that it’s not their fault if anything happens to your packages, it’s sad.
@wendybabendy4 жыл бұрын
Unfortunately, for him, his 'statements' about not being responsible are full of sh*t. He IS responsible based on many different laws that are well in place and he can't get around that.
@Sisss7774 жыл бұрын
People with common sense know shipping issues are not the company’s fault however you expect them to resolve it because they charged you and have your money 🤷🏽♀️
@Maria-le5jp4 жыл бұрын
Wait, his FB live was gross but how was it racist LMAO?
@OfficialLadyDarkSky4 жыл бұрын
@@Sisss777 you need to do some law work then, here i did it for you www.americanbar.org/groups/business_law/migrated/safeselling/fulfillment/ www.consumer.ftc.gov/articles/0221-billed-merchandise-you-never-received www.consumerreports.org/cro/2010/09/your-rights-as-a-consumer/index.htm www.usa.gov/before-you-shop#item-35232 Alex Neill, managing director of home products and services at Which, says people are confused because they don’t know whether to contact the retailer or delivery company, but the answer is clear. “Take your complaint to the retailer and don’t be fobbed off.” Consumer disputes website Resolver received about 60,000 complaints about online purchases and deliveries last year - a rise of 177% - and they keep rolling in. Its money expert Martyn James warns that while the law is on your side, “we regularly see websites mislead people about their right to return items or shift the blame”. Retailers should be able to pin down where the driver was, who signed for the item, or where it was left. “The onus is on them to prove you received it, not the other way around. You can still complain to the delivery company about “rude staff, damaged parcels, or missed dates”. Bad timings You are legally entitled to expect deliveries within the time frame agreed with the vendor or, if no time slot was agreed, “without undue delay” and not later than 30 days. If this does not happen, you are entitled to a full refund, as stated in the Consumer Contracts Regulations 2013. If you paid a supplement for a specified time or date of delivery, you can demand this back. If your parcel is damaged or faulty, the retailer must refund or replace it.
@OfficialLadyDarkSky4 жыл бұрын
@@wendybabendy some people don't know that law like simz obviously doesn't know eCommerce law or FTC law
@Tailored_Talons4 жыл бұрын
WOW. I use ENailCouture files but after seeing this he’s lost another customer. How can a “professional” nail tech not just criticize but blatantly shame another tech just because his product didn’t work for her? It’s called THICK SKIN Max. If you can’t handle bad reviews maybe look into a different career. Maybe as a drama channel? 🤔
@t4jjj4 жыл бұрын
Exactly! I use most of his products and now I do much regret it
@curli-lettey43194 жыл бұрын
I wouldn't buy his shit just off the fact of his nasty customer service. All about getting your money and wanting to grow his clout off of your purchases.
@wells3463 жыл бұрын
if he was a drama channel he would be one that kisses jeffree ☆'s butt
@cateo.b.80434 жыл бұрын
I just discovered this KZbinr about 3 hours ago and I’ve been watching quite a few of her videos since then. Lol. Then I saw this video and this woman’s integrity and sticking to her honest opinion even though the owner has left a bad taste in her mouth... two hands way up! 🙌🏼 honestly you don’t see this kind of class and character on some of these beauty youtuber’s posts these days. Long Hair Pretty Nails.. what a REFRESHING and WELCOME channel find. You just gained a sub lovely, happy to be here! 😊 now if only I’ll stop being lazy and actually get around to doing my nails one of these days 😖🤣
@BronzVenus4 жыл бұрын
I was one those who requested this so 😊 thank you! I wasn’t aware of his attitude until after ordering and just like you I got that same long disclaimer. I had become interested in doing my own nails prior to the stay at home order so it just turned out to be perfect timing. The shipping was taking forever, or at least to me it was, I emailed him and I ended up getting two day shipping through FedEx.... which I definitely appreciate. However none of the excuses his past actions which are probably indicative of his current actions 🤦🏽♀️ A great product does not excuse bad customer service. I appreciate your honesty and awesome tutorials
@hannahdunsford59794 жыл бұрын
Yes girl! You're absolutely right! She did very well with giving an honest review even with her personal opinion! You definitely picked the right person to review this!
@TheXxjackchopxX4 жыл бұрын
Kinda obnoxious how his name is on every single product
@CryBaby-oj2lz4 жыл бұрын
I swear
@sushles4 жыл бұрын
And it just looks like rebranded AliExpress.
@angel.111tears4 жыл бұрын
sushles that’s exactly what i thought. heck, even the lamp. you can find the same on on aliexpress for a couple dollars and it works fine.
@yahariegreene94194 жыл бұрын
No originality at all..... smh it’s giving me very much amazon off brand kit
@sushles4 жыл бұрын
@@angel.111tears exactly. With less attitude too.
@mgi66594 жыл бұрын
The fact that you had to show him pictures after being a frequent customer is disgraceful
@mgi66594 жыл бұрын
I watch a few of his product videos.. I can’t support a person like that and will try something else
@tammyscorner64 жыл бұрын
I won't purchase from enail anymore, either, after this whole situation. If anyone is ratchet, it's Max. Also... my 123 Go nails were bending too. I bought everything from the kit, so....
@trash_can_18714 жыл бұрын
He looks like a wannabe Asian
@lovebug63884 жыл бұрын
The reason his didn't bend is because he added a layer of souffle gel ON TOP OF the gel tip. Check out his video with Suzie from Nail Career Education. BIG discrepancy from the instructions on the website....
@TheCRYSTALLURE4 жыл бұрын
Tam Plays Exactly what I said on the video of the lady who had the bad experience. Smh.
@amberbell1544 жыл бұрын
BakuBabe lmao are you an Army? 😂😂💜
@y.c29354 жыл бұрын
Wow no I am mad I recently Ordered from him LOL and it’s been a week and I have zero updates on my order 😑😑😑 I had no idea his character was like this and now iam mad i put my money into his crap 😂😂
@TKtheBardess4 жыл бұрын
I love that you have integrity whenever you're reviewing products. Still not gon buy cus I don't have time to play "is this service finna be good or nah-roulette"
@FlowerNewsQueen4 жыл бұрын
"nah-roulette" I'm dead 😂😂😂😂😂
@kerstinwebb96773 жыл бұрын
I love how she’s not afraid to complement them even though she doesn’t like their Service.
@jalynealexis15254 жыл бұрын
To this day, none of my emails were ever answered. I get his newsletter twice a day every day though 🤷🏽♀️ and after that whole situation, I agree. That treatment was horrible. Kiara Sky is much cuter and way more professional.
@liliacbutterflys9854 жыл бұрын
Jalyne Alexis I just had to unsubscribe because I was getting his emails everyday too and all with the same exact content! So annoying!
@nicolecourtney86884 жыл бұрын
Lol yes mam 🙊🙉🙈 much cuter and more respectful indeed! Max lookin like a golden girl threw up on a wannabe intsta baddie 🤔
@sparkylie4 жыл бұрын
Kiara sky doesn’t have the best customer service either. I ordered 200 dollars worth of glitter from them and hated half of them because they looked nothing like the online pictures on their Instagram or website, and didn’t match the descriptions. Sent them pictures after my call with them and they never replied. Not happy with them at all, especially since it was a giant order.
@moelovesnailsnails17064 жыл бұрын
I’m sorry but we all know why she was called “ratchet.”And all the bye felicas meanwhile he can be so buddy buddy with other certain you tubers. So happy you put this up im never buying from him.
@daphnieconnell95934 жыл бұрын
Me either lost my business and all the people I knows
@mekastayfabsteele59894 жыл бұрын
Me either
@curli-lettey43194 жыл бұрын
Typical ass kisser for THOSE other people but call that person ratchet (more than likely his main consumers) boycott his shit.
@ItsMe-qm3fm3 жыл бұрын
The fact he referred to her as “some ratchet” upsets my spirit on a different level
@coconutgelato74594 жыл бұрын
I’ve only ever seen him in a NCE video, but he gave me bad vibes. There are a lot of awesome male experts and brand owners in typically women dominated spaces, but he definitely gives off the vibe of expecting success and praise just because he managed to find of niche in one of these spaces. I only watched the one video, but he also seems like a culture vulture? 🤷♂️ I’m not interested enough in his products to expend anymore energy trying to figure out if my instincts are right or not. It seems like my aversion to him saved me some $$ though.
@youheartmel4 жыл бұрын
coconut gelato Him attempting to teach Susie and cameraman random Japanese words out of NOWHERE. I called my Japanese husband over to show him and he was so put off to say the least. Culture vulture to the *MAX*
@Tata-iu3fy4 жыл бұрын
Yes. Like YOUNG NAILS! Love those guys.
@nicolecourtney86884 жыл бұрын
SAME! Saw him on NCE and couldn't even finish the video because he rubbed me wrong
@dezinechic4 жыл бұрын
yeah i dont know if hes trying to turn himself into some sort of living geisha doll or what but yeah i peeped that too. plus to me it always seems like his knuckles are dirty....
@hannahdunsford59794 жыл бұрын
YES! Also, all of his product have "designed by Max Estrada" on them. EVERY SINGLE PRODUCT. Not just on the kit or original packaging. It's every little piece of anything he sells. Which to me is too much. He's definitely a culture vulture and thinks way too highly of himself.
@summercupcakes64 жыл бұрын
reading these comments made me feel better about getting immediate bad vibes when watching suzie's videos with him....i thought i was being mean and judgy but good to know many felt the same way
@kaylaa80924 жыл бұрын
I love watching Susie's videos but I wish she would separate from him. Even when he is on her show he has such an attitude about him.
@MsButterflysting4 жыл бұрын
@Ane Calvo hah! So is white fragility. Check out Dr. D'Angelo, she has a KZbin video on just trying to talk to white people. I agree, dude is Hispanic but uses plastic surgery to make himself Asian, which is his choice yeah, but still, creepy. Suzie, love her videos, but she made a mistake having him on & she does support a ton of small business owners in the biz w/o knowing they're not all in it to help others out, but themselves.
@BBB-rd2qi4 жыл бұрын
Ane Calvo - He is 100% Mexican!! How do you attribute Evie’s success?! If white privilege is a thing then why do 1/2 black & 1/2 white identity with their black side on?!
@Thouxanbangeo4 жыл бұрын
@@BBB-rd2qi this comment doesnt even make sense
@Angel_45744 жыл бұрын
@@BBB-rd2qi what? I think the answer you need is, that mixed people embrace all of their sides?
@shaneyofcourse4 жыл бұрын
I totally agree with your CS issues. When a customer has a damage issue, the only thing the company should do is replace the item at no charge, or refund the price and let the customer keep the item. I agree that CS is the heart of a company and it is important to care about your clientele.
@wioi2 жыл бұрын
So you want your money back but you also want to keep the item? How about send the item back as well
@Shell.Manicured2 жыл бұрын
@@wioi if the company wants to send a pre-paid shipping label they can have the item back. Customer shouldn't have to pay for postage to return something the company should have done a better job packaging in the first place. For something like leaky monomer a reputable business will just resend a new bottle or refund without asking for the damaged item back because it's cheaper for them to not have to pay for a return label on something they can't even resell. Not like the post office even wants people shipping returns of leaky monomer bottles.
@hokeypokey89114 жыл бұрын
it's unfortunate because max seems to have really good products but he's lost me with the attitude. i'd rather support a smaller, kinder company than someone like him. also, super mature review! :) you gave an informative and unbiased opinion which was really helpful, thanks!
@debbiep994 жыл бұрын
Suzie reps his stuff so hard when he doesn't seem like a very nice person. And I won't buy from anyone that treats their customers in that way. If I pay for something and don't get it yes it is the responsibility of the seller.
@ohkay22404 жыл бұрын
Liz P I get a really weird vibe off of him. Her too.. less so though. Maybe it’s just me. Idk.
@melaniehuckleby61674 жыл бұрын
Thats why I ordered some stuff because i watched it on Suzies channel.
@xBruiseVi0letx4 жыл бұрын
Well, Susie gives off a stuck up vibe in her video too. She always gives back handed compliments when working with cheaper stuff, but not everyone can afford professional products like she has or even the access to it without a license.
@KarenP19394 жыл бұрын
@@xBruiseVi0letx I have notice the backhanded comments to in the video and after see long hair pretty nail doing the review on her acrylic products, I'm having different feeling about her now
@xoPanchitaxo4 жыл бұрын
I know that makes me sad, I think she just being too nice maybe? Or he knows she's big so he treats their encounters differently. Like that video they did together with his nail foil transfer! His product bottle had a misspelled word plus the transfer foil job he did was not great LOL
@kristinb30934 жыл бұрын
The thing that annoyed me was how small the little storage tin was!! All the files & brush barely fit in it lol. You'd think they would make a big one. Like a lunch box looking type carrying tin so you could fit all then tips & gels & lamp etc in it... Also that design is 🔥🔥🔥🔥 Good job👌🏽
@paigehall48304 жыл бұрын
I was so annoyed that she had to put the brush diagonal. But hey at least it was "designed in america."
@kellyv45954 жыл бұрын
I honestly think it's a shame that someone who has managed to actually create cool products and a previously nice brand image, let's his own ego destroy the brand like it's nothing. Like why are you throwing all this away over your personal opinion? (And with you I mean Max!)
@afreminine71524 жыл бұрын
@@GayMarcoting I noticed you have nothing to say towards actual customers who are complaining about this man's less than stellar policies with regards to products they ordered taking forever to reach them. I hope you're on his payroll because you're vouching hard for someone who has tons of people with firsthand experience dealing with his unprofessional attitude. I hope you getting a check every time he disrespects his customers and I hope all of your bills are getting paid when he criticizes his customers for things that aren't their fault but his. I hope you're swimming in cash from this dude otherwise this is pathetic and you need to find something better to do with your time. 🌺🌸
@sylmarie4 жыл бұрын
Marcelique You must make profit off of defending this man 😂. I hope he pays well.
@emilym6624 жыл бұрын
quick refunds would have quieted this sooner.
@summerexx52854 жыл бұрын
I never heard of this brand until I saw this video. He won't get any of my business, ESPECIALLY after referencing a customer as "some ratchet" I peeped the undertone he ain't slick. Very unprofessional.
@t4jjj4 жыл бұрын
I’m never buying from him again! I can’t believe that he has such great products yet is so rude.. I also bought monomer and it was leaking and stunk up my entire room! I tried contacting him but he never replied .. I’m so disappointed
@amandastevenson48504 жыл бұрын
I haven’t had issues with ordering and I do love the products but after seeing that live when he said what he said. Then seeing her video. I was shocked. Then I had seen a live shortly after that and he brought up people came for him for saying “ratchet” but yet never apologized for saying it. Just snarky about how people came for him for saying it. I decided he wasn’t the kind of person I wanted to support any more. Especially after the “if it’s lost in the Mail or you have issues it’s on you.” That’s not customer service at all. So disappointing, his products are awesome and he could go far if he would keep his mouth shut and do right by his customers. Maybe she got a bad batch of 123 go nails who knows but at least investigate instead of insult n right off the bat
@SoleSoSweet4 жыл бұрын
Amanda Stevenson 👏🏽👏🏽
@ThePeanutbuttercup124 жыл бұрын
Amanda Stevenson he not a good business owner at all, very unprofessional and disrespectful, such a shame
@amandastevenson48504 жыл бұрын
Eden Ngonadi agreed 100%!
@Sisss7774 жыл бұрын
I was gonna order but the website looked scammer like, he needs to humble himself and use the criticism to better his products, but nowadays people just want their asses kissed, I would of ordered if not for the many horror stories I heard about the owner .. and that ratchet comment was supposed to be racist
@ThePeanutbuttercup124 жыл бұрын
LMAO it does look scammer like!
@ijustrealllylikecats4 жыл бұрын
Yes!! glad I'm not the only one who thought that... it looks like one of those janky fake sites that those 419 scammers try to fool people with, lol. It's so clunky.
@danalynolson4 жыл бұрын
I love how classy you are. You handled it so well but still spoke you mind. You also have a very soothing voice.
@kingramsey78064 жыл бұрын
sis dragged em .. & then said “alright” 😂😂😂
@Nani.1014 жыл бұрын
That man was really STRUGGLING to use AAVE 😂 does he even know where "bye Felicia" is from 😂
@SoleSoSweet4 жыл бұрын
Indigo Quashie 😂😂 probably doesn’t watch “ratchet” movies 🤦🏽♀️
@savannahann-marie82964 жыл бұрын
It doesn't look like he does😁😀
@EmilyIsTooCool4 жыл бұрын
I can tell she pretty AF. I want to see her and her wedding dress.
@olrinajhynise4 жыл бұрын
Ik this comment is old but she shows her face on her vlog channel
@CheraelSymone4 жыл бұрын
Wow he’s really unprofessional, Suzie needs to talk to her friend 🤣 cuz he’s always in her videos.
@RetrosOverHoes4 жыл бұрын
Hate to be that person, but no telling what the hell him and Suzie talk about
@thatgirlkrisx4 жыл бұрын
“Even though I don’t want to” is such a MOOD 😂😂
@brookeromeo36534 жыл бұрын
i love that the review was still so positive even though u don’t necessarily like the company
@Mzdedeo4 жыл бұрын
See sis, I want to try some of their stuff (Femi makes it look so good 😊) but Max’s attitude is 🙅🏿 Girl he gone call you a ratchet next!!! ☕️
@angelfrankenfine4 жыл бұрын
I LOOOOVE Femi! these two are my top fave channels
@Mzdedeo4 жыл бұрын
Angel Franks girl yes!! They are the best 😊😊😊
@jaelynnthomas2494 жыл бұрын
When he said “some ratchet “ I felt something in my stomach 🥴
@dorajuarez30803 жыл бұрын
I know it is a long time for me to comment on this video, just saw it. Anyway, now I know why I LOVE to watch your videos, your real dedication to your viewers. Your professionalism comes right through! Even though you had issues with this company you still went ahead and did this video for your viewers when asked and you spent your own money and you were very pro about how you explain your issue and yet you give the most wonderful comments about the product! And your voice is so soothing and honest. Not one mean negative reaction from you. I respect that. I will pray that you and yours continue to be blessed and may your channel keep growing. Thank you
@lindseyz59524 жыл бұрын
I’m just sitting here waiting until the company comments and then they get in a fight😂
@janeenbrown31264 жыл бұрын
Lindsey Z 🤣🤣🤣
@RosannaChristopher4 жыл бұрын
I doubt she would entertain his foolishness. If anything, he'd get his feeling hurt by her subscribers before he could get started good.
@quinnphillips12764 жыл бұрын
It will be a live stream! Haha!
@janeenutley31674 жыл бұрын
@@janeenbrown3126 I just noticed that we have the same name and spelling 🤩 I thought I was the only person with this spelling, so it is cool to see and nice to meet you 🤩
@angelaromero16344 жыл бұрын
Some people actually brought it up in his live and he said he appreciated her review. When people were trying to talk bad about her review he defended her saying she didn’t do anything wrong
@__jax_x4 жыл бұрын
Hahahha there’s a lady who commented on a post On Max’s IG something along the lines of “I hate entitled people like that” in reference to your video.... and how she won’t be watching you any more. Girlllll as your lord and savior max said in that disgusting live “Bye Felicia” This is why we come to this channel, unbiased reviews and full transparency. You gave an honest opinion based on experience (good & bad) whilst being professional.... and I for one am here for it!
@pchypie88014 жыл бұрын
She hates customers who feel entitled to undamaged products and decent customer service? 🥴 That makes no sense. Customers ARE entitled to that. It's the whole point of being a customer Max and his brand and following are a mess.
@xInusHotiex4 жыл бұрын
@@GayMarcoting Bye Felicia lmaooo
@suckmylumps91494 жыл бұрын
Marcelique oh this comment made me hurl.
@charlene.w.61244 жыл бұрын
I think it’s so professional and classy how you were able to separate your opinion of the product from ur opinion on Max. You didn’t let this drama cloud ur judgment and you were honest and unbiased; something Max is evidently incapable of.
@amelie92974 жыл бұрын
The fact that his own website is misspelled in the disclaimer is hilarious to me
@catreenagreen4 жыл бұрын
If you go to his site, all kinds of things are misspelled. I would never order from a company like that. Talk about "ratchet ", lol!
@Newfglory_lp4 жыл бұрын
I ship stuff all the time via USPS and he is right that once the package is dropped off with the PO how it is handled is out of his hands. However, shipping a bottle full of liquid should be bubble wrapped and shipped in a box, not a bubble mailer. That was negligence on his part. And, if he's shipping priority, that automatically comes with shipping insurance so if the items are damaged upon delivery he can file a claim with usps, ship out replacement products and he won't be out any money or product. That's just bad business And edit to add: calling a customer "ratchet" publicly on your social media platform is not only unprofessional but very RUDE!
@Kiomarys4 жыл бұрын
I am soooo happy I watched this video! I was about to place an order with them but now I just can't do it. I can not support someone who is so disrespectful and unprofessional. His response was completely unacceptable. As always, you are awesome and very professional, your videos are my favorite. Thank you for sharing. BTW, I'm loving your nails on your right hand!
@jesimua134 жыл бұрын
i ordered the kit and i had almost everything missing and they told me not their problem buy the post office i will never order from them again
@rxrx.m4 жыл бұрын
Wow! That is so unprofessional
@trippplehshoes4 жыл бұрын
@@rxrx.m dispute the charge with your bank asap!
@toasternostrudel46654 жыл бұрын
Whenever stuff like that happens I just call my bank like idc what the policy says or anything because I work hard for it so since you want to be petty we can both play the same game now you either give it back or I take it back
@kaylaa80924 жыл бұрын
Talk to your bank they will get your money back. I had to do that with another company because my product was lost and they said not their problem.
@BabyK183164 жыл бұрын
I was actually curious to buy their stuff cuz it looked cute but ya all these reviews I’m gonna steer clear
@STEPH.ANIE.4 жыл бұрын
I've ordered from enailcouture several times, and I'm lucky I didn't have any issues. His website is all over the place and I always have a hard time finding what I need. He seems to have a fragile ego, and he can't take any criticism. 🙄
@evonc40854 жыл бұрын
Stephanie Lugo exactly ! I thought i was the only one who thought so ! The page is just unorganized af
@violentlycreamy4 жыл бұрын
The whole site is overfiltered and soft white'd to death.
@catina40824 жыл бұрын
You said it best @stephanie lugo he has a fragile ego
@livvinubian35124 жыл бұрын
Stephanie Lugo It need a clean up definitely!
@bYOUtfulRoseNails Жыл бұрын
It’s very messy and looks amateur. Drives be crazy how extra the titles are for each product. The actual names are cute but when he adds all the different variations of what it’s called.
@nayamwa63404 жыл бұрын
Omg she is so talented. Literally I could never, ever,ever could do THAT 😢😲
@kristenskala70504 жыл бұрын
Max from enc is extremely unprofessional. He gets pissed off when someone asks him if he uses other brands when he does a live. It also happens when he sees someone talking about other brands on his page/ Livestream. Grow up max ..
@rikki28914 жыл бұрын
me: :( video: *this is the introoo to longhairprettynails showwww yeah* me: :)
@sxphieds15974 жыл бұрын
Lolll yes
@yuuta39274 жыл бұрын
Sameee😭🥰
@DJ1LF4 жыл бұрын
I love the way you addressed this. 100% on the professionalism. Completely agree and thanks for covering it
@millielunsford4 жыл бұрын
*when you know you ain’t gon be close to first but you still try*
@jenniferm84734 жыл бұрын
Shrek Smith lmao same I feel u
@userbblballs75514 жыл бұрын
Shrek Smith same 😑
@alviee-k60844 жыл бұрын
😆
@bobthecat17324 жыл бұрын
I saw him on Suzie's channel! He gave me 2 faced vibes.. Suzie also seemed kinda uncomfortable in the review she did with his products to.
@slefthandbull4 жыл бұрын
Fem Nanaki that was a hard one for her! They’re NOTHING alike! Suzie handles everything so well so she was fine:).
@bobthecat17324 жыл бұрын
@@slefthandbull I was honestly surprised that he was on her channel! He just made me kinda uncomfortable
@sarahlouward77444 жыл бұрын
Suzie and max are really good friends apparently
@zzzaaazzz34 жыл бұрын
@@sarahlouward7744 which I thought was weird, because Suzie looked so out-off and uncomfortable with him the whole video. Which I understand, because I knew nothing about his shady ass, and I couldn't even stand to listen to him speak.
@shaydyngaming47274 жыл бұрын
i love how they did her so dirty and she still such a humble woman didn’t trash them at ALL 😌 i stan her
@Halalbeautie4 жыл бұрын
I used this system and the second time I used them, one of my nails bent. Yes it is user error but his response to the criticism was obnoxious. I also don’t like that insane no return no refund no responsibility policy. Gives no customer zero security and you only get that notice once you checked out and it’s too late if you don’t want to agree to that policy.
@jenniferhufnagel34394 жыл бұрын
With a horseshit no return/no refund policy like this considering the high-end prices he charges for his products, you can forget it. That policy provides zero assurance to trusting customers - first time or those returning. That’s also totally sketchy. If my product is so amazing I’ll bend over backwards to my customers to prove it, and that starts from the minute they purchase my product until they’ve experienced it, then hopefully after. If you care about your customers you care about their experience every step of the way, and you cultivate that to grow brand loyalty. This dude is so consumed about maximizing profit and minimizing overhead at his own detriment, and that’s before his nasty attitude and behavior can be factored in to things. Does this dude seem trustworthy? No. Are his items so incredible and unique with by consumer trust and good faith in these products that I’ll risk my hard earned money despite his no return/no refund policy? Hell no. Hell the fuck no. Does his brand and image inspire me to invest in his products? Again, fuck no. it’s always about the bottom line, but at least make me forget about that. He’s just a greedy, smug, emotionally crippled man child.
@yalarosae4 жыл бұрын
Exactly! I ordered like a week into this pandemic, and only at checkout was the shipping policy displayed. Every other website has that on the main page. It's a good think I really only spent $10 because I'd be more upset. Horrible customer service, makes you scared of ordering.
@jenniferhufnagel34394 жыл бұрын
YalaRosei Ugh. That is such a horribly misleading way to treat a customer. When I see terrible policies and practices like this it immediately gives me pause about the product and company I’m buying from. It makes me wonder what is either so special or so terrible about their product to put these deceptive and “final” policies in place. Why do they want to offload the products so badly tto incorporate a policy that all but guarantees a transactional relationship with the customer instead of encouraging future repeat business with them instead? It’s easier to grow and successful business with people I have already purchased your items then it is to constantly be seeking new pools of first time in more than likely one time only customers. This is a textbook example of how not to operate if you want repeat business from your customer base, so long term sustainability will always be in limbo as a result. Dum. Move. Might as well include a disclaimer that he only cares about your money and not your customer experience or satisfaction for the items he’s hawking. He doesn’t care about what he’s selling to you at all, because if he did, he’d take pride in representing the items he sells to you instead of setting you up to stuck with crap product and no recourse. If he thinks this will give him a nice little retirement fund to look forward to one day, he’ll more than likely be very disappointed.
@tamekans4 жыл бұрын
I'm new to the nail world and actually considered ordering from this company. After seeing SEVERAL negative reviews about customer service and the time they take to ship the products I changed my mind. After seeing that clip it just solidified for me. By the way those nails are 🔥🔥🔥🔥
@magnepanlover62954 жыл бұрын
Ok she was 1 month pregnant when she did this. I can’t-
@s3xiibiishliyah4 жыл бұрын
Thank you for showing that clip, that's why I would never order from there. All that disrespect, and bye Felicia. We need to say bye him, talking about her ad sense and not going to give her any coins. Man, so much more I wanna say but I'mma keep it cute
@roxanamendoza78934 жыл бұрын
I ordered from him once and for one.. it took almost 3 weeks to get my 2 products. One of the things I got was the gem gel. During this time I was really exploring resins and gem gels so I had a different product in each nail. His popped off first. He can rant all he wants and make an excuse about how we use it incorrectly or whatever but girl! If your product is that complicated to use I’ll pass. I also don’t understand why he had to speak about a bad review like that... he couldn’t given the girl GOOD advice, instead of calling her ratchet. So unprofessional
@SoleSoSweet4 жыл бұрын
Roxana Mendoza you made a good point. That was an opportunity for him to go live and show how he thinks his products should be applied. Or give his fans tips/advice not be mean.
@temporary78254 жыл бұрын
I just ordered as well and I wish I would have seen this video but it wants to pop up now 😓still waiting
@Atbiell4 жыл бұрын
@@temporary7825 I've been using his products for 3+ years it's a good brand but their website is unorganized & he is a snob when responding emails but don't get discouraged his quality is really good
@lunasanchez45864 жыл бұрын
I love how even tho u don’t personally support the company you were able to give an honest review of the actual product!❤️🤩
@sharra2009094 жыл бұрын
Oh wow ... that is rude for him to do that as a professional yea I’m gonna rethink ordering from him in the future ...
@thefavoriteelement17644 жыл бұрын
Her laugh is so cute ❤❤❤ she sounds like she gives the nicest hugs.
@katelynnhutton95654 жыл бұрын
ive been watching her for a while and , i love how she gives her honest opinion on things .
@perfectangelgirl4 жыл бұрын
Who’s here trying to learn how to do their nails because of quarantine
@adasynfleming89824 жыл бұрын
Meeeeeee 😭😭😭
@xInusHotiex4 жыл бұрын
*Raises my hand* I used her videos to have my nail tech copy her designs. Now since the pandemic, I watch to learn to do my own...I'll be saving myself $100s of $$$$$$ every month by doing my own nails.....lol. But once my nail tech opens back her shop, I'll only be going there for my eyebrows and pedis ONLY!!! lol I'll even show off my nails to them.....lol!!!!
@stephaniealexander98694 жыл бұрын
Meeeeeeeeeeee
@misslolmomo4 жыл бұрын
Me
@FoodieBeautyStan4 жыл бұрын
I just don’t feel comfortable going to a nail salon until a vaccine arrives. I will risk my health for my hair but not my nails.
@adoraedwin95544 жыл бұрын
NEVER CHANGE YOUR INTRO IT MAKES MY DAY EVERY DAY (edited for typo)
@CiCi9044 жыл бұрын
Whew, I got pissed & I didn’t even purchase anything from him 🤣
@Spud_kun4 жыл бұрын
I was going to buy from them, but once I seen the disclaimer, I was like, how are they still in business? That is extremely unprofessional, and they are foul for not giving the disclaimer prior to purchase.
@Ruby-fs2ks4 жыл бұрын
is no one gonna talk about how great her natural nails look? 🤷♀️
@uwuowo37234 жыл бұрын
Ruby101 Looks so much better than mine
@cassandra63154 жыл бұрын
you new here?
@victoriasan19454 жыл бұрын
The end nails were so amazing you are so talented❤️
@KLEOVII4 жыл бұрын
Wow, I'm so big on customer service. Someone could have the best product in the world, but if have poor customer service I will not buy. I watch where I spend my money and hearing that owner of Enailcouture it is highly unlikely for me to buy from them. There is a way to handle critics but that is none of my business.
@Arri20004 жыл бұрын
I ordered from them as well, and didn’t receive all of my products. Called customer service and reported it. Was told they would replace it. That was 2 years ago. ...still waiting! 🤬🤬🤬
@beadgirl71272884 жыл бұрын
It's fraudulent.
@danasandoval6244 жыл бұрын
I agree with her you don’t talk about your customers no matter how many followers they have, and stand behind your products and shipping.
@meganzepeda81224 жыл бұрын
Even my brother comes running when he hears "this is the introoo to long hair pretty nails shooow 𝚢𝚎𝚊"😂😂
@dezinechic4 жыл бұрын
"meat market grocery store final sale sticker on it"😂 🤣😂 🤣😂 🤣😂 🤣
@thetodds36604 жыл бұрын
These are the prettiest nails I have seen in a long time! Just gorgeous!!!!
@gabbydilts7054 жыл бұрын
I bought this kit and when it got to my house the package was so beat up
@periodpooh29854 жыл бұрын
Same and I contacted him and he didn't respond
@OfficialLadyDarkSky4 жыл бұрын
contact the BBB and FTC like i had to also you can contact the state of california and file a complaint against his company. oag.ca.gov/contact/consumer-complaint-against-business-or-company , it took me doing that and threatening a law suit to even get the products i ordered with my money. he is tasteless and tacky
@trash_can_18714 жыл бұрын
@@OfficialLadyDarkSky wow, thanks for changing my mind. I was going to buy but by the looks of it I'll just get off of mercari