Tweaker hack job ripping off customer.

Was called to a job where I had submitted an estimate to replace 9 months ago to find a total hack job. Unbelievable crap people do.
#hvac
#hvaclife
#hackjob
#tweaker

[@georgegibbs8696]

That would be a phone number that would go on the blocked list. This customer went the cheap way and now wants you to straighten out this mess? No way!

[@97Napkins]

It's probably stolen unit. Some homeowner came home and found there unit gone 👋

[@dlm9477]

After trying to properly helping them out the first time then come back to this. I would have told the customer good luck, I'm out, call the hack that installed this to help you out.

[@W4AX]

Curtis, that’’s some of the most hacked up stuff I’ve ever seen. The customer now must pay the price.

[@luissalas9270]

If someone wastes 10 minutes of your time 8 of them is your fault. Great job on dealing with this . Not worth getting my tools out for this if I already gave them options to fix correctly

[@sergiodjf]

It’s good for customers to have a reality check. You get what you paid for 😎

[@Paulie1232]

Pay me now or pay me later...

[@hvacjay3201]

I would not have touched it I would tell them to call the hack who put it in

[@HVACGUY]

I basically told them I would only replace everything.

[@Bryan-Hensley]

I love companies like you. It's how I built my customer base. I can fix it. It doesn't bother me at all.

[@mdnite2941]

I would have gave them the price again for a brand new system or they can get the hack to come back and fix his own mess! 😂

[@HVACGUY]

That’s just what I did.

[@jitomingo2000]

The moment you took the panel off i would of walked away, they went with someone else, call them back lol

[@hvacroddy5261]

I’ve seen stuff like this in Atlanta so much it’s ridiculous lol

[@alannewsome1729]

It’s amazing how people try to go cheap. Then they call you to fix there mess! Unbelievable!

[@bill944]

Going cheap will always cost more in the long run. Do it right or don't even bother!

[@DHVAC]

New subscriber here, been in hvac trade for 2 years, learned on the job. Trained by a very good hvac tradesman....HACK ATTACK

[@HVACGUY]

Keep at it. Good techs are becoming a rare breed, and around here can make some very good money.

[@TerryRGraham]

I see it all the time, especially in apartments. They either put in a larger condenser or a larger compressor in the old condenser. These guys have special rules of thumb passed down from those before them.

[@MoonRambo702]

Same here. Rule of thumb is use whatever crap you can find for cheap or free😂 keep putting bandaids on the problem to get by. I’d rather just take the big hit once, instead of 5 smaller ones and then still have to replace.

[@doctorwu1303]

I commend you for fixing it and Not walking away like some of the comments suggested. It’s easy to walk away..hard to do the right thing and stick it out.

[@Bryan-Hensley]

I agree. Companies who are too lazy to fix things is how I built my customer base.

[@bobgallo2178]

Some friends they are I just got taken by a "friend", also. Some people! Keep your chin up and be safe out there.

[@1911loaded]

Oh they did the a favor alright. Got exactly what they paid for.

[@glenbeaver2784]

Show the manager the video,tell them if this somehow injures someone or burns the house down you would rather not be involved in a lawsuit. This usually opens their eyes.

[@Stevonoles1]

They got what they paid for I'm sure!

[@cozyairhvac9676]

I would’ve told them to call the installer. That’s why you never leave an estimate.

[@sknight0391]

Holy Crap! 😵😲😵😲

[@wayneschneyer8699]

Another good and honest job. But think about it guys, customers don’t know. They think we are all trained to a certain standard. We know that’s not the case. So the real question is how do we knowledgeable honest HVAC techs compete in a cesspool of criminal hackers? Any ideas? ( legal ones )?

[@NoorRefrigerationsystem]

Wow amazing video I love This channel ❤️

[@BleuCollarFndryMTL]

Thanks!

[@HVACGUY]

thanks man

[@holtrussell]

I have heard of installing a 1/2 ton larger evap coil compared to the condenser but never the other way around. Any mismatched system seems like it would underperform.

[@Bryan-Hensley]

It just makes it a lower seer. Evaporator coils used to be really small compared to today's standards.

[@williamdawson6351]

An used outside unit and the person just rap them off but some people only see the dollar sign never the reason that the price may be so low. I hope that you got paid well.

[@graymodeler]

Power conduit hanging loose! Some kid could pull on that and get a surprise.

[@sdc7911]

Yeah, I wouldn’t even try to fix it either.

[@Bryan-Hensley]

I will. I can fix anything. I'm not lazy. Work is work. Their money is as green as anyone else

[@mikelewis4260]

Not sure why you're pissed they got what they paid for. That's on them.

[@IbrahimMuhammad_114]

Hes pissed because the install was done for a friend of his

[@johnwalker890]

Good job Curtis.

[@aarongunter5582]

Holy shit dude what a fucking mess

[@ralphpownall842]

Where do you live this is crazy I've seen hack jobs but holy crap man mind blown

[@milotorres6894]

Curtis sure is a nice guy ,being patient enough to give them a quote on job.,🤔👍💪✌️🙏😔

[@coreybomhoff4784]

What is something you recommend techs doing to keep progressing in the trade and Bettering our knowledge and skill set

[@roberts1159]

That’s just beyond a hack job. Saw the video title and figured this was going to be interesting.

[@jamesg9936]

It was used equipment isnt it? It is 2007 so if it was just done it doesnt make sense I guess but makes sense if someone had that crap in their back yard to install

[@HVACGUY]

Oh yeh. It was used

[@throttlebottle5906]

the "owner" likely had saved it from another property and had manny meth-blaster install it, without anyone giving two sheets about anything(lol)

[@dc6233]

Obviously it is quite the hack job but I must admit that it was standard procedure at my last job to use a slightly larger condenser in all installs, roughly .5 tons larger. If it required a metering device change @the evaporator that's what we did, but we always used a larger condenser and we never had call backs nor any other issues. Cooling only though, no heat pumps up here...

[@MoonRambo702]

Do you mean 1/2 ton up on the evap coil? Never heard of anyone doing larger condensers.

[@yellowlab5624]

Probably stole the condenser from a neighbor!

[@mikestevenson1819]

Pay now or PAY later

[@Roadhardd]

Everyone commenting they would walk away must be doing extremely well. Work is work right? Two service calls so far, and maybe a new install. I wouldn’t let a grudge stand in the way of writing paper.

[@Bryan-Hensley]

I totally agree. I've watched companies come and go as I take their customers away.

[@jasonreitz6049]

I agree. I would take the customer outside and show them that data plate from 2007, think that would prove it all right there.

[@HNIC86]

That a bunch of BS hack jack oh that customer might as well pay up. And get a whole new unit. And stop being cheap because that's where things catch up with you.

[@josephgiordano4838]

Give them a quote- show the video- give them a bill for service call - and move on it is all you can do

[@superiorcomfortheatingairl4636]

I have ran across a 3 1/2 ton r-22 Lennox air conditioner (properly sized) that was flat on refrigerant, was going to perform a leak search, I went to the basement and discovered he had a 120,000 btu 90% Goodman with a 2 ton cased coil, I refused to go any further, he kept saying it worked great last year and then tells me that I don’t know what the hell I am talking about. He kept insisting, “Just Fix It”, I told him the only way it’s going to get fixed is replace everything, then he says I am not going to that and I will find another contractor that will do what I tell them to do, I told him go for it and here it what you owe me. The bad thing is this guy was self employed residential remodeling contractor.

[@Bryan-Hensley]

I absolutely love companies like you. I will fix anything. I'll take all your customers if you were around here. Work is work. Sounds like more service calls to me. Fix it then fix it again. I'm not lazy. You obviously weren't around 30 years ago when a 2 ton evaporator coil of today's standards were the size of a 5 ton back then.

[@jman0870]

@@Bryan-Hensley you are pretty arrogant. Too bad most evaporators that were so much smaller back in your day had larger tubes in the coils to carry the proper volume of refrigerant. The systems also utilized compressors with different compression ratios and different oil. Dramatically undersized evaporators are a problem no matter what and I would never fix something that wasn’t remotely right because I would now have to warrant my work on that frankensteined mess and be married to it for years. Refusing to do blatantly wrong work doesn’t making you a bad contractor. Refusing to do any work makes you a bad contractor. Giving a price to do it right or you walk away makes you an excellent contractor. You also need 400 cfm per ton…that’s pretty important after all. You need a chill pill dude.

[@throttlebottle5906]

nice 2.5T condenser and 2T evap. coil :)))

[@Bryan-Hensley]

There's really no such thing as a 2 ton evaporator coil. It's all based on the seer. A 5 ton coil used to be that small 30 years ago or less

[@vacexpert2020]

My question is why the HVAC hackjob put in used Rheem equipment as opposed to cheap shit like Goodman or Ameristar, I installed Goodman for awhile and am far from pleased with their products especially the small cabinet furnaces

[@dc6233]

Goodman is Bryant and I've always liked Bryant, no issues...

[@vacexpert2020]

@@dc6233 Last I checked Bryant was made by ICP

[@MoonRambo702]

Prolly got it for free from around the corner

[@aarongunter5582]

Hell I’m getting frustrating watching this video its pissing me off

[@cutum]

Big time half ass shit work. I assume that wasn't an HVAC company that installed it? Maybe a wanna be or weekend warrior install?

[@IbrahimMuhammad_114]

This is what happens when you hire the lowest bidder

[@grantshirley2249]

I price my work according to my skill set and integrity. And the cheap bidder does too. Would you hire a $20/hr. attorney? I wouldn't.

[@MoonRambo702]

Depends on what I’m charged with😂

[@christopherdelon3026]

And a 2007

[@Z-Ack]

They couldnt be tweakers because theres still copper on the system.. if tweakers did it they would have used nylon hose and all aluminum wire probably 20 ga. Lol

[@Eddy63]

3 Stooges HVAC strikes again ...Lol ... Good vid ...

[@wonderhomie2011]

Since it’s a someone you know I understand why you serviced it, but I bet it was a hard decision. That to me is a customer I walk away from.

[@Bryan-Hensley]

I love companies like you. It's how I built my customer base. I can fix anything.

[@millenialmemoirs]

One man’s trash is another man’s treasure. It’s good to be the guy who “can fix anything” and steps in to take care of customers like this. It’s better to be the guy that can walk away from this mess and not sweat it 😂

[@wata_laf]

What pins did u jump out on the Defrost board?

[@HVACGUY]

On a Rheem heat pump the thermostat energizes blue to bring on the heat. So, I was jumping from red to blue, to swap it to heat.

[@lazaronogueira595]

pirates in a white van 😏

[@karellodewijks4971]

👍👍😊😊

[@oscarg0177]

😮

[@bramwellbrown4481]

You give price on the job let guy who do the come back and clean up his mess I am shame of you

[@Bryan-Hensley]

Money is money. I'll clean up the mess. It doesn't matter to me. I'm not lazy.

[@MarcoGonzalez-bi6cg]

@@Bryan-Hensley where are you located lol I like your enthusiasm

[@Bryan-Hensley]

@@MarcoGonzalez-bi6cg East Tennessee

[@coldfinger459sub0]

When I see one or my customers go the cheapest route. I report back , write down in explicit detail what a hack job it is performed by a janitor or gardener . And tell them I can replace the system or they could call back the person who installed it in the first place since he was such a great deal and have them give him another deal at fixing it . And that I can no longer service his systems that are like this. GOOD BYE

[@Bryan-Hensley]

Yeah walk away. It would be more money for me. I'll fix anything. The customer is the boss. I've watched companies like you come and go over the past 33 years.

[@coldfinger459sub0]

@@Bryan-Hensley I guess I only have 3 years left to be in Business . I better start packing and applying for a job at McDonald’s. Wait a minute, what about the $167,000 in MUTI V heat recovery equipment I sold to my customer. What about the last 5 1/2 million plus tons of equipment I have installed plus that I have installed for previous customers who will be there to service them. Just this one customer we’re installing the LG multi-verse system on he has five more systems over the next year and a half I’m installing for him. I guess I’m gonna have to tell him the sad news that you’ll be taking over for me. Oh yeah I forgot I won’t be able to finish the integrated building automation system to his units another $65,000 you’re going to be rolling Indo you made out today. Then I forgot about my other business being a subcontractor vendor to automotive garage is doing diagnosis for them to repair customers cars I guess all the shops that you hack jobs and I fire them and tell them don’t call me back you’ll be picking up all those jobs to. Forgot about my third business direct vendor to insurance companies to provide the EPA refrigerant recovery service for their direct repair body shops. And be called back in to recharge them when they’re ready to deliver to the customer. Easy money $$$ It’s a good thing my customers Will be lucky to have you to service and install my systems for them.