UH OH... are 9800X3D CPUs blowing up now?!

[@Brent_P]

User error confirmed. The 9800X3D shifted slightly during installation. It took at least two attempts to push the LGA lever down into place.

[@Tobbetuna]

Yeah i saw the post earlier today, with the plastic on the side chipped it was obviously (in my opinion) not installed correctly, probably rotated when installed and forced in.

[@kevinJust]

oef

[@123Suffering456]

Good to know.

[@Radium3D]

Not to mention the plastic on the socket was cracked by said user error.

[@billyhatcher643]

Of course uts user error

[@stevegrieb6596]

Old saying: Nothing can be made foolproof because the ingenuity of fools is limitless.

[@B1u35ky]

“Ingenuity”

[@stevegrieb6596]

@@B1u35ky Good one!

[@tomferguson9250]

Or the slightly altered version I heard growing up: "nothing is fool-proof to a talented fool"

[@stevegrieb6596]

@@tomferguson9250 ROFL

[@CombatMedic1O]

Honestly he's a Kamala supporter. What do you expect...

[@Shadepariah]

a defect may exist between the keyboard and chair

[@GM-xk1nw]

oof

[@BoraHorzaGobuchul]

Pebcak

[@Swoxie1]

That hurt even me.

[@johnscaramis2515]

layer 8 problem

[@Clockwork-Shadow]

A ghost stories reference? At this time of year?

[@packetcreeper]

This is definitely user error. Imagine spending $500 on a CPU and being this careless with it.

[@mivavian]

More like parents bought it and tried to be a spoiled brat about it.

[@GregoryShtevensh]

Meow

[@PatrickFisker]

What happend? What did he do wrong

[@CRCinAU]

You can even see the damage to the socket in his picture....

[@ranjitmandal1612]

😢

[@Wampa842]

I used to work on an SMT assembly line. A socket that badly damaged would've been caught at least three times by machine inspection, and twice by visual inspection even on our shortest line, and I'm willing to bet the motherboard manufacturer has better equipment than our backwater factory. There's no way it left the line in that state unless by gross human negligence.

[@luminatrixfanfiction]

You're right I think. I went over to the reddit to check out this guy and the pictures I saw, definitely shows me this is user error. He put so much force into wrenching that CPU into the socket that it didn't just damage the plastic frame, but also bent the metal housing and distended the motherboard pcb underneath the metal housing.

[@KvltKommando]

@@luminatrixfanfiction imagine manhandling a tiny object worth $500+ like that

[@starlightHT]

User error... Yea it looks like whoever installed that was just mashing down on the CPU pins until it kind of fit.

[@LordRalh3]

Pins? In a 9800x3d? Are you sure?

[@Demolish17]

@@LordRalh3 i'd imagine he means the board.

[@dirkjewitt5037]

Exactly. Computers are still not idiot proof.

[@Hinjima92]

@@LordRalh3 There are pins in the motherboard you know.

[@dqskatt]

CPU pins in LGA CPU..........

[@BuzzKiller23]

One redditor? OH MY FUCKING GOD THE WORLD IS ENDING!

[@simeontodorov9353]

I upgraded recently from Intel to AMD. It took me 6 hours of a sunday afternoon to finish swapping the parts, because I was extremely diligent. After the first hour of taking it apart, the next 30 minutes was me just reading the manual and very carefully handling the CPU, mobo and cooler to make sure I dont F it up. I cant imagine how someone can buy such an expensive piece of tech and then handle it like a rock on the beach, and then complain on the internet that its not their fault.

[@JohnDavidSullivan]

first time - take your time, certainly do not rush, bad things happen when you rush. Even 25 years of building I don't rush for anyone. It's not a race. Just do it and do it well.

[@mokavellidadon6431]

But I can understand why this person tries to blame the mistake on others. He screwed up extremely badly and destroyed at least $700-$800. He probably thought: "There has to be a way to give it back"

[@e36blur]

I have a watercooled PC I bought, custom loop for both cpu and gpu. I'm really dreading upgrading the motherboard and case LOL

[@abadenoughdude300]

It took me over an hour to dust and repaste my laptop - not because it was particularly messy, but because I went about it like it was an open brain surgery lol. And I handle laptop guts daily at work.

[@raifthemad]

In fairness, the original author actually said from the start, that it could be user error. Or at least that's what I've read under this video.

[@jeffreypaul9428]

He'll never admit he inserted it the wrong way, he wants warranty to pay for his parts.

[@xlr555usa]

There lies the problem, too many PC gamers, especially Amd cpu users act entitled and don't take responsibility for their own actions. Everyone needs to man up. I busted pins on a mobo because I left the cpu out and didn't protect the pins. On the positive side I can look in to fixing the pins and resuscitating it. That is what the DIY PC community is all about, we have to be willing to learn and experiment, we don't have AI robots yet to fix pins on a mobo. Get Rekt Fooz!

[@RepublicofODLUM]

They said in the thread it could have been their fault and that it took more than one attempt to get it seated.... This is all being blown out or proportion by everyone BUT the OP on reddit

[@jeffreypaul9428]

@@RepublicofODLUM Had no idea. Then props to them for being honest about it. And agreed, it's stupid this can get this much attention from one incident.

[@gamersftwonline]

messed up the pins on my 5950x and just sent it in for a rma but the way i see it, over the years most of us have spent so much money on this stuff they can afford to give us a rma every now and then

[@TheRealTonyMa]

don't try to be a concert violinist and then blame on the instrument maker :D pay for service, or home insurance can cover that "accident", just pay the excess

[@nsg619]

So one guy blows up his CPU out of probably hundreds of thousands, and this merits a full video about it? "are 9800X3D CPUs blowing up now?!" No, they aren't. Intel wishes they were.

[@monkinator]

Just bought a 9800x3d and this video title nearly gave me a heart attack... Don't do that to me Jay!

[@bearde_mut9731]

@@b44dsss You could level the same accusation at the feet of every Creator on this platform, yet here you are all the same. You just don't like him. Stop confusing your emotional BS with fact and reason.

[@TinchoX]

​@@b44dsssTotally not a hater, huh 😂

[@myriadtechrepair1191]

@@b44dsss The title is not clickbait. The video genuinely seeks to answer the question in the title.

[@TimeMasterOG]

@@myriadtechrepair1191 i mean it is... he literally says so in the video

[@monkinator]

@@b44dsss Kind of odd to say he lacks integrity when earlier this year he opened up to his audience about his sponsorship situation with EK Waterblocks and told us how much the deal was worth and how he handled it once the news dropped that they were making bad products. He didn't have to do all that but he did. If that's not integrity than IDK what is. I don't like the clickbait titles but calling him out for not having integrity I think is off the mark.

[@ScottGrammer]

There are some folks who should never, EVER touch tools.

[@mick977]

That's ridiculous. One of my first builds was an athlon XP 3200 and I bent the pins on the CPU, and then snapped said pins trying to bend back in place. Based on your logic, I should never have touched computers again. Fast-forward to today, I run a build and repair shop for PCs and other electronics.

[@ScottGrammer]

@@mick977 Then you should know that I am right. I service vintage audio gear for a living. I have serviced audio gear for 47 years, and I assure you, there are some folks who should never touch a screwdriver. I have actually refused to repair gear that some individuals have tried to repair before me. Perhaps the person who pooched this cpu and motherboard is not one of those folks. The question is will he or she learn from that mistake. Some never learn, and they are the ones I'm talking about.

[@iiisaac1312]

GRUG SMASH MAGIC ROCK INTO METAL BOX!

[@infernaldaedra]

@@mick977 we all start somewhere just wait until the day you got a technician that can't not screw up though lmao.

[@infernaldaedra]

@@iiisaac1312 if you have worked in retail or in tech you'd know it's very common. I think the easiest way to explain it is that lots of normal people don't know or care about how delicate some components are. ZIF Zero Insertion Force sockets and connectors are very commonly damaged. They don't put enough warnings in things but then people won't read them.

[@MannidonnaXT]

That was "User Error". There actually were 2 people with the problem. But, it should not be able to happen like this... normally. It is very unusual, but yeah.... he has just blown up 850 Bucks of course he is angry :D (550 CPU and 300 MainBoard)

[@Demon09-_-]

He got lucky as I believe gamers Nexus offered to buy it from him at msrp

[@Arcadiez]

Mine 9800x3d idle at 30c and gaming around 45-50c. Coldest cpu i have ever had

[@AG-mm9wn]

CPU is less than 550..

[@X-S-V-b1e]

​@@Demon09-_-yeah i bet they wish they could bow out of the offer now knowing it's obviously just a guy doing something wrong and nothing to make a video for.

[@X-S-V-b1e]

​@@Arcadiezwhat cooler though

[@Bound4Earth]

There are 2, but they are both user error. The OP on reddit is mad at Jayz2Centz because he called him out for playing the victim. He then continues to argue the CPU was oriented correctly but wasn't sure if it was seated correctly. We all saw the picture bro, it wasn't seated and he continues to play the victim. We will see what they find, blah blah blah. You already know it was you bro... Gamer's Nexus just paid someone, that claims he built 12 PCs prior, for misaligning the CPU and forcing it into failure.

[@bigbuckoramma]

Reddit, one user, user error. All of These statements are massive red flags. Guy was upset he can't build a PC, and tries the old Intel Uno Reverso Card to say his 9800X3D is burning up. Nah... This was always a nothing burger. And should get ZERO attention outside of his "I'm and idiot" Reddit Thread.

[@_dark168]

There's another one in Korea, same report same motherboard.

[@lunova6165]

Yeah Jayz just getting more and more clickbaity with these titles. I didn't even watch it after he said one person on reddit. That is just as bad as every Major News Cite starting to source one random tweet as a problem occuring.

[@bigbuckoramma]

@@_dark168 OK, so that's 2 out of how many hundreds of thousands?? More of an issue with the socket or the MoBo than an AMD issue, which is how this is being presented, as if it parallels the Intel issues with voltage a year ago. It's just not the same, and it's more of a bad build procedure problem with user error, than AMD making a sub standard product.

[@_dark168]

@@bigbuckoramma It's either user error or a bad batch of MSI boards i know that. I got a 9800x3d no issues here

[@bigbuckoramma]

@_dark168 if I had to make an educated guess, I would say it is related to bad batch of sockets with something dimensionally out of spec. MSi needs to investigate and assess the issue internally, and offer replacements if there is indeed a supply issue to be identified. The problem is, 1: this is MSi we are talking about here. And we know how much they like to admit fault. 2: even if it wasn't MSi, it would still likely be blamed on user error during installation. That they should have ensured that the socket lock was engaged properly before continuing with cooler installation. And even then, they still might blame an aftermarket cooler that has a higher than AMD clamping force. So it's not looking promising from a logic standpoint. Even if it is, largely, a clickbait nothing burger of fake outrage to attempt to make AMD look bad. Its like Intel hired the same PR firm that helped NVidia spread the AMD Driver Bug myth.

[@WasNotWas999]

User error, best not take a job as a computer builder...

[@commander-cb]

thats never stopped anybody afaik

[@W0ND3RB0Y1]

Unless you don't learn from your mistakes, then go ahead and become a builder... Most human development has been paved by errors... And death.. And stupidity...

[@ashleyjohansson230]

not much of a loss for a minimum wage job lol

[@zDToddy]

or any job for that matter

[@ZenTunE-]

So passive aggressive

[@clayjohnson3736]

ID10T error?

[@N0N0111]

User name of the redditor checkout.

[@-Brunnen-G]

One failure does not make a problem. Even if this was a legitimate manufacturer defect, there is an "expectable" failure rate for any manufactured item. It's when it goes out of the "expectable" failure rate that it becomes a real issue to look into. This instance could very well be a user error from what it looks like in the pictures. At this point this doesn't really mean anything.

[@dahacksterkent8169]

That cpu was installed wrong, and turned on, and blew up. 100% user error!

[@bobr8766]

Jay at 4.12M subscribers...you don't need to hype your channel...we will watch you humor!

[@MustafaGT]

Until I hear a perfectly reasonable explanation why those edges were torn like that, it’s user error.

[@mcwolfbeast]

IMHO User error. Excessive force applied and the user doesn't want to admit they made a mistake with an expensive part. Instead getting 12:28 minutes of fame.

[@mason19548]

And getting it paid for by Steve.

[@ghomerhust]

looks like it's been verified that it WAS user error

[@innoillust]

*shame

[@lassebrustad]

probably a lifelong Intel fanboy trying to let AMD fans down, but HW enthusiasts will figure out the real reason anyway

[@TheUniversalEyes]

User error, Hyper-Kid buys PC parts with his moms money, brags on the internet about how fast his computer will be, gets the parts, handles them like play-dough before he puts his first system together, screws it all up, fries the CPU, then rants on the internet.

[@Ultimateharen]

All pc building video people always mention Look for triangle and match the triangle.

[@nimmen]

@@Ultimateharen the triangle goes in the square hole

[@SirChristoferus]

@@UltimateharenInstructions unclear, CPU is lodged in the ceiling fan motor with sparks flying.

[@reaperspartan6571]

Good job Holmes, the mystery of the burning 9800x3d is solved!

[@dragonracing80]

Let's make content based off of one freaking reddit post...

[@lakonoki9189]

Jay is basically intel fanboy, he never like AMD for sure.

[@Rango-Tha-God]

@@lakonoki9189who cares

[@lakonoki9189]

@@Rango-Tha-God why u mad bruh

[@csjpokey]

I do not need Click bait titles to click on Jays videos. I am 1:13 into the video and I say user error and the user KNOWS it. He fucked up and wants to get a replacement CPU and motherboard.

[@simoSLJ89]

Unsubscribed. Sad but it had to be done. Lately its' worse than usual..clickbait after clickbait. I'm done.

[@Th3Siam]

​@@simoSLJ89​​@simoSLJ89 OH NO WHAT WILL HE EVER DO WITHOUT YOUR SUBSCRIPTION 😢😢😢😢😱😱😱😱🤡🤡🤡🤡. This is not an airport. No need to announce your departure. Move along.😊

[@Aaron-zl5gq]

Clearly Looks user created , or that MB came broken that socket has clear damage on it

[@goldenhate6649]

Given the temps everyone has been reporting, 100% this was someone trying to overclock.

[@garchompy_1561]

having looked at the comments, i believe the user reported some bent pins on the board. poor contact on power pins would mean high resistance and thus high tems on the pins, or sparking. so yea could be boardd damage, assuming its real and the user isnt lying at all.

[@Tugela60]

Pins probably partially melted so they appear "damaged".

[@johnboy2436]

@@goldenhate6649 are you actually joking mate this have nothing to do with overlocking. the socket is damaged meaning the cpu was not seated correctly.... CAN YOU NOT SEE THE BIG PLASTIC PIECE BROKEN? honestly where do you guys crawl out of? As someone who does extreme overclocking you dont understand how wrong you are

[@neufxtrois]

@@goldenhate6649 why does this comment have upvotes lmao this community is doomed

[@shades23]

100% user error the plastic alignment notch is damaged as well .. he either didn't have the CPU in the socket all the way .. or he had the CPU the wrong way and then closed the hold down bracket ..somehow in that process he damaged the pins... then put the CPU in correctly and powered it up .. the bent pins shorted out and burned the CPU .

[@Sommyie]

/thread

[@TheExplodingCore]

yup, he probably tried to install it while the motherboard was vertical. At least he was spared from trying to install the cooler in vertical orientation.

[@Sommyie]

@@TheExplodingCore the cpu bracket was bent too. They messed up Hardcore

[@TheExplodingCore]

@@Sommyie yes and I'm pretty sure if the mb was horizontal this is borderline impossible to pull off. First, you'd have to be blind to not see that the cpu is misaligned. Second, the cpu basically falls in place on its own. That's why I assume it was done in vertical orientation. He let go off the cpu as he was closing the latch which caused it to slip out and rest against the side of the socket/latch. Then he just clamped it down.

[@Sommyie]

@@TheExplodingCore they are new for sure 🤣

[@jonathan_toole]

0:11 yep that's all I needed to know. A "Reddit user" 😅

[@AG-mm9wn]

Some random Reddit user = unreliable source

[@BornSuperSaiyan]

Being a redditor in current year is like being black pre civil rights

[@fatladonbike]

Thanks, saved me some time!

[@thedemonlord8685]

Typical reddit user response ​@@BornSuperSaiyan

[@CyberBeep_kenshi]

pebkac...... problem exiats between keyboard and chair.

[@peterd.meredith3580]

There is NOTHING to this 'Story'. This is NOT a 'smoking gun', or anything other than user error. And I offended that it's being treated as credible at all.

[@evandaignault]

With the name TrumpPooPoosPants I don’t know if I’m going to trust him at face value lol 😂

[@hectorrondon8675]

I looked it up that is his actual handle. Maybe he was building it while watching the election results and he put in the cpu right when they called PA for Trump.

[@first__last]

@@hectorrondon8675 Something tells me the pants in question didn't belong to Trump...

[@NJ-wb1cz]

​@@hectorrondon8675 it's a completely regular username for reddit. In fact, the traditional ones are way way worse.

[@supertrexandroidx]

LoL, right, who wouldn't out their complete trust in someone calling himself TrumpPooPoosPants?

[@memitim171]

I stopped the video there, and not because of political affiliation, it could be anyone's name there and I'm still not going to take you seriously. Or believe you can build a PC without blowing it up.

[@thedarkwolf25]

One user and the issue is more likely user error than anything else. I wouldn't be worried about it, mine is running right now with no issues.

[@Lurch-Bot]

intel fanboys were still claiming user error when 13th and 14th gen CPUs were being RMA'd by the hundreds of thousands.

[@w1ll14m5]

Next-gen CPU feature: Massive "This Way Up" with a Big Arrow

[@Awaken2067833758]

they are not supoused to be installed by brainless people

[@BoraHorzaGobuchul]

"do not install this 2.5" sata drive in the CPU socket"

[@uss-dh7909]

Don't we already have that with the arrow in the corner? I mean, cmon, read the directions if its that hard. I'm sure the motherboard and cpu both have a set of instructions on proper cpu installation. Tired of this apple-esque need to baby everything down just so you can reach the lowest common denominator and sell more product.

[@Del_UK]

There are more images of this, and 1 image shows the retention bracket has a buckle/bend. (Where AMD Ryzen is laser etched)

[@rickgear2579]

Thank you for pointing out this obvious user error. It sucks, but I dont think AMD or MSI owes him anything.

[@jaylc]

No way the person admits this anyway. That just means they can't get another

[@Lurch-Bot]

Will be denied warranty service because there is absolutely no way this couldn't be user error. I have to tell people on Reddit this all the time. Latest one, someone managed to fold some socket pins over the lip of the socket and mash 'em down good when they closed the ILM. 'But surely it came like this because I was suuuper careful...'🤣🤡 Sure, if your version of 'super careful' is equal to being a bull in a China shop.

[@justinjja2]

Wait you can have a burger for breakfast?!?! That's the real news here!

[@Tempestan]

You can ice cream for breakfast if you want. Not highly recommended, but you can.

[@midoribushi5331]

I used to go to Carl Jr's for breakfast when I worked down the street from one back in Cali.

[@guvkon]

You can't?!

[@maskharat]

Not of party and drinking age yet? Nothing beats stumbling drunk as the night outta a club at 6 am into the next Mc Donalds to get 10 cheeseburgers. 5 for the way home and 5 to place besides your bed to grab when you wake up without having to move through the alcohol fog.

[@Artista_Frustrado]

personaly i limit it to CheeseBurgers, but yes you totally can

[@ognjencolic7208]

And that is why you must wiggle CPU in socket before closing the bracket, obviously CPU sat on that plastic edge and key and totally crushed it preventing contacts from developing enough pressure causing high resistance and then damage from heat, i am willing to bet that if he cleaned those contacts on CPU and put it in another motherboard it would work just fine.

[@1234Jaytay]

Personally, I would never wiggle a CPU in a LGA socket especially. Maybe ever so slightly if it hasn't seated. I really truly feel like the wiggle thing is for am4 so that way it seats into the socket with those pins. You do you but just be careful

[@jamiegreig9699]

Click bait titles truly do suck I almost didn't click this video because I thought it was going to be a rant about a recall of CPU's on the way Instead, I got a detailed and thorough analysis of a alleged case of hardware failure that likely wasn't You're videos are awesome

[@newfinishautospa]

Jay just trolling us with some classic clickbait again. Jay, you’re lucky you added the “that’s what she said” comment in there…your saving grace.

[@miketeeveedub5779]

"Aim gun away away from face" - "Do not eat desiccant/laundry detergent pack" - "Do not eat contents of crayon box" - these are all legitimate statements. That was lost on this user.

[@N0N0111]

"Do not make stupid user names on the internet"

[@ScytheNoire]

Whos' the guy on Reddit? Stefan from The Verge?

[@sopcannon]

oooof

[@N0N0111]

What is he doing these days?

[@Awaken2067833758]

@@N0N0111 I hope not building PCs 🤣

[@sopcannon]

@@Awaken2067833758 i know LTT had him on after the verge video and got him to build a pc with guidance.

[@manners403]

So many outlets talking about a smoking gun \ user error..... stop the drama, user fudged his install.

[@Vss077]

@@EarthSouthside tbf amd had their SoC drama not long ago too, just got overshadowed with intels problems which appeared couple of months later. in the end both companies got their massive F's for failing to talk with manufacturers & fail on their end not having any safeguards.

[@Audiosan79]

@@Vss077 The SoC drama was 1 year before the Intel shitshow hit the fans. And the SoC drama lasted about 2 weeks before it was fixed. And every wrong was done right. So no, it was not overshadowed by the Intel problems.

[@Vss077]

@@Audiosan79 it wasnt fixed after 2 weeks. the beta bios wasnt the "fix" initially. ppl still fried their cpu since it still spiked too high. not to mention some board partners had this issue also for around 1 month+. and then the fix made many memory modules unstable so u couldnt even run them at the advertised speeds till they released newer updates. so pls stop defending companies. intel also did everywrong done right. in your case. they offered replacements, they fixed the problem. took a bit longer but in the end they fixed it.

[@YOEL_44]

It looks like an improperly mounted CPU causing small arches, not like a standard design issue.

[@RetroOkamii]

I've not watched the video yet, but there's very clearly a ton of bent pins on that motherboard, a CPU burning up wouldn't do that... but that would burn a CPU up. 01:34 [Edit] Watched far enough in now, GG user error.

[@RandomRider570]

The left key seems to also be damaged.

[@Jayztwocents]

You mean the one we literally circled in the video?

[@MrHerrS]

@@JayztwocentsYou can’t expect that commenters watch the full video, come on.

[@kevinboggs4171]

One failure doesn’t indicate a problem to me

[@quequeissominhagente]

hahah fanboy

[@tds397]

​@@quequeissominhagenteCope harder Inteloven 'tistic soy🤡

[@infernaltim]

But a Reddit user said so. Checkmate. 😛

[@Tconl]

But a clickbait title gives more money. Greed always wins.

[@UmbongoEnjoyer]

Esp. coming from Reddit, hahaha. So obviously user fault. Glad Jay made that clear.

[@kendil22]

You could put "Don't click here" and I'd still probably watch to see what trouble you guys are causing lol.

[@DaMAger23]

100% user error. If more people don't report this issue, then I'll say 1000% user error. And great job to call out the physical damage of that socket. It looks like it was forced the wrong way. No real story here.. User should find a better way to get hits on their posts....

[@InfVR]

6:11 actually, looking at the damage to the socket, which is primarily on the top left of the socket, it looks like the keying tab on the left as well as the top left corner of the socket has been squished down, which to me seems like they have put in the CPU in the correct orientation but left the PCB of it lay on top of the plastic in the top left instead of inside.

[@EchigoyaHonpo]

User error for sure !!!!!!!!!

[@goldenhate6649]

Able to be overclocked. People immediately start destroying them. Sounds about right.

[@disconductorder]

It's intel double agent

[@angeluorteganieves2539]

This Guy 😂 😂 😂 ​@@disconductorder

[@ConnorH2111]

It took 2 seconds to figure out he fooked it up himself, why is this getting so much attention?

[@thelespauldude3283]

Because people still need to be aware of it

[@thectbchannel]

Content

[@wills.5762]

Makes good clickbait

[@NJ-wb1cz]

​@@thelespauldude3283 no, they don't. You can jam all sorts of things in countless creative ways and fry your parts. This is literally just Intel fan or Intel marketing coping, creating FUD out of nothing

[@fleggle]

Good fable to teach people to be extra cautious when installing a cpu though - needs coverage of like "this is what happens if you force your cpu in"

[@exmortis4404]

Wow ONE reddit post and there is a reason for a video? FFS Jay are you that hard up for cash?

[@runeparadox]

Love that I can still watch Jayz videos without having to sub to their channel like half of LTT's content. Keep up the good work.

[@kidfusion3000]

great timing on this video, picked up a 9800x3d from MicroCenter on launch day but my mobo just arrived and i was thinking i'll watch jay's new video while i seat my CPU. glad that you pointed out that there should be the slightest wiggle on the cpu when its installed correctly because i was just wondering if i had done something wrong. :D

[@DonPlasma]

Haha. Thanks for @10:25 😂 Stupid hating...

[@chrochrocketman]

with a user name like that i dont even have to hear any more to know it was user error

[@hooviedoovie5220]

I mean the guy is pretty damn old. Wouldn't be surprised if that's happening.

[@PerryCS2]

Change the title to "are 9800X3D CPU's blowing up now?! NO... but watch this to make sure this doesn't happen to you! Or some shortened version of this...

[@mennser]

🤣

[@tinayang3902]

One of clients put a 5800x3D on a B650m, bent pins, burnt it & requested a refund......

[@MindstabThrull]

Side note: Around 2:17 when Jay says "hate the game, not the player" reminds me of how I feel about the military in general. My perspective is, I will always support our military -- but I won't always support the missions. The difference is the people that compose it vs the job they're being forced to do. The troops by and large don't have much say in what they are to do, they just have to go out and do the job that's been assigned. As for the main video: As far as I'm aware this is an MSI motherboard. It's possible this was a problem with the socket before it got to the user - for example, after it left MSI's warehouse and got to Newegg or wherever else the user bought it, or maybe between the time it left their warehouse and got to the user's home (via UPS, for instance). But I expect this happened after it was already home and the customer was putting the build together.

[@Kendog]

when I first saw this I was like "oh great these motherboard brands didn't learn their lesson from the 7800X3D issue"

[@Jb3rt_133]

Exactly bro

[@Qs_Internet_Cafe]

Must've been the UserBenchmark owner... "SEE, AMD has problems too...oh, the hydraulic press in the background ? Ignore that !"

[@N0N0111]

True!

[@RatziFatzi]

haha. Userbenchmark is Uselsee anyway... not having a DX12 Test anyway XD

[@N0N0111]

@@RatziFatzi The only way I know it still exist, are the people making comments about it.

[@RatziFatzi]

@@N0N0111 you know, its sooo Dumb, you have to read it. its like reading the Daily Comedy Magazine. Not good but soo bad thats funny again

[@Terell672]

I don't need clickbait to watch a JTC video! Thanks again!!!!

[@technewsfortechnoobs]

What I saw on Tom's Hardware said it may just be the MSI boards themselves, on top of user error. The plastic frame of the Tomahawk bracket is broken as you showed, as well as the user not seating the CPU correctly. I mean, the amount of force the user would have had to use to even start trying to seat it in the wrong way would have absolutely broken the bracket.

[@detmer87]

Maybe this THE guy behind UserBenchmark 😂😂😂

[@MeSoTrashed]

That user also thinks the economy is good

[@michaeldolby6858]

I watch your content because it’s fun and impartial not because you have clickbait in the titles. Please stay away from that nonsense in the future.

[@VarriskKhanaar]

Well, if Reddit says so..

[@Revonlieke]

Saw someone's clip talking that they might have actually put the CPU in while the PC was vertical. And while they probably put it in right, once the latch was on top of it they had to let go of the CPU and gravity loosened the CPU from the socket and it tilted. Since you can also see damage to one of the keys, and it looks like its made by the corner of the keyhole on the CPU. 100% user error.

[@Lurch-Bot]

This is a great example of why you should remove the socket protector before closing the ILM. Just because you can do something doesn't mean you should. The user likely would have noticed the misalignment when closing the ILM if they'd popped the protector out first.

[@Cylonknight]

A singular case of this happening when all the 9800x3d cpus have been purchased and are currently OOS, I see this as user error currently but am open to being proven wrong. I worked at microcenter for a few years as a service tech, and I cannot tell you how many times I had to work on personal builds under diagnostics only to find that the CPU was installed wrong, bending the pcb of the cpu itself. Also seen people that put the cpu sticker that comes with it on the actual IHS under the thermal paste… I had to tell someone that had his “engineering friend” build it for him, that he had to replace the 5820k because it was installed upside down, they didn’t pay attention to the notches in the pcb of the cpu and the socket of the mobo. Super expensive mistake.

[@Jacklee-qh1cv]

That guy should've bought a console.

[@bubsy3861]

And put power cord intro ethernet

[@wtftolate3782]

One CPU = Fluke

[@djuice1701]

There are additional photos in the reddit thread showing the metal socket cover been bent at corners where you apply pressure to latch it. So excessive force was used to socket the CPU in place, resulting in damage CPU/Motherboard Socket, and Socket Cover as it was installed incorrectly. Bending that metal socket cover is indicative of user error, because it requires use of excessive force to lock it in place.

[@AugmentedPixel]

That camera work at 7:13 from zoomed cpu up to jay was so smooth!

[@ErrorMessageNotFound]

It an expensive mistake, he's probably not going to admit it.

[@NJ-wb1cz]

Bingo. And the plan worked if Steve buys this CPU off of him

[@Audiosan79]

@@NJ-wb1cz He still need a new motherbord tho.

[@NJ-wb1cz]

@@Audiosan79 I'm assuming Steve paid more than the list price. They guy likely got _at least_ the full price of the CPU and mobo. Steve will get far more in ad money from the video

[@Audiosan79]

@@NJ-wb1cz a smart guy once said, assumptions is the mother of all f@@kups. Steve are paying what the CPU cost, so that the guy can get a new one. Thats it.

[@NJ-wb1cz]

@@Audiosan79 Steve's comment on reddit says "buy these parts" plural, not "this part", so it's a reasonable assumption until proven otherwise

[@demontekdigital]

I gotta say you're skirting the line, Jay. Intentionally making a clickbait title in order to get more views seems a bit beneath you. The idea of "don't hate the player, hate the game" is a lazy excuse to continue doing something you know you shouldn't be doing. Had you titled it something like, "1st report of damaged 9800X3d; User Error, or Defect?" Would have put your point across better, and wouldn't have temporarily misled people into fear-clicking to find out if their CPUs were going to melt, or not. The fact that you continually comment on your titles indicates the fact that, although you don't feel comfortable doing it, you'll still do it. I've been subscribed to this channel for years so I know you can do better, and I know you're not afraid to step back, and think about it. People will eventually get sick of it, and soon enough you'll be catching the wrong side of drama. Please note that I am in no way attacking anyone, nor attempting to discredit. I'm merely pointing something out to try to help.

[@Lurch-Bot]

I made a similar comment to Daniel Owen and he stopped doing it. I don't think Jay is quite intelligent enough to get why he shouldn't be using clickbait titles if he wants to be seen as credible.

[@RavTokomi]

The same Redditors who can't figure out 12vHP connectors?

[@thimy69]

I watched a youtuber blaming a store for selling the wrong ram. In fact, he couldn't read ram label correctly and made an apology video.

[@pdxholmes]

Have we all forgotten basic statistics? A sample size of 1 is a joke and I can’t believe it’s causing this much coverage.

[@geekydee]

You left out a 3rd possibility: The board was either an open box special, or it was an improperly vetted RMA board that was resold by the vendor. I speak as someone that had a bad board from a vendor with stripped screws and had some sticky residue on the box from a possible RMA sticker... Would love to see the invoice for the motherboard and CPU

[@Poppaai]

One jealous intel fanboy did it

[@daftkid2011]

Damn still love AMD tho.

[@psaunier10]

How did you say “we need the redditor to be honest” with a straight face? 😂

[@simonn2045]

You couldn't install a slot CPU the wrong way round, maybe we need to go back 25 years

[@m4rshmellowking806]

Ive used nothing but intel for my past 5 computer builds. Currently 9900k. and im so unhappy with intel right now that im planning to get a 9800X3D. Wow

[@HSkraekelig]

Same. Not tomorrow, but soon

[@finnsk3]

I use dearrow chrome/edge plugin to replace clickbait titles. This video's title is "Damaged 9800X3D CPU Might Be User Error" with dearrow so I was confused when Jay was talking about title until I remembered DeArrow was fixing the title.

[@Valk-Kilmer]

User error. One out of how many hundreds of thousands of CPUs out there.

[@rootsmagoots]

He repeatedly said that it could be his fault so why are you saying he's playing the victim?

[@All_Dead_In_Shimoda]

Ok so why make the post then ?! If he fu©ked up why be surprised it burnt up ?

[@N0N0111]

Brah, he needs to justify the clickbait title.

[@MMOPC78]

Sounds like a case of "I was told not to touch the hot stove and then go mad at the stove for getting burned." Maybe that alignment triangle was just a suggestion at this point.

[@Lookingformorefun]

its like Geneva suggestion. too small to notice.

[@Kitkat5335]

I don't think it is a defective socket, I firmly believe it is user error installing the CPU. The pics indicate that it was off center when first seated which damaged the edge and the key-slot. I've seen similar happen before, so I'm not surprised it showed up. Most likely this isn't an experienced builder who wanted to DIY for once and in their haste damaged the socket during assembly and isn't willing to take the accountability for their own mistake.

[@AugmentedGravity]

*Some hardware fails* Steve: I’LL TAKE IT.

[@AugmentedGravity]

Thanks Steve💛

[@Gotcha2313]

cmon jay with the click bait. Was I wrong to expect better from this channel?

[@Lurch-Bot]

Yes, yes you were.

[@Markknightexeter]

"one reddit user says yes" 🤣

[@olebrumme6356]

Dumb video. It's a user error.

[@blackdog6969]

I wonder what plastic and processes they use to make the socket. The way the plastic seemingly sheared in layers tells me that it could be a weak point that even professional pc builders might run into issues with. Kinda like how back around 2010 Lego changed their plastic mix and pieces became way more brittle, didn't matter how careful you were, pieces would break from standard use

[@PanduPoluan]

That broken corner, it was never meant to handle pressure. If the CPU is seated correctly, there will be a gap above that corner. The pressure frame will press down directly on the CPU IHS and not on the frame. Nothing should be pressing down on that corner. So there's no such thing as "that corner is a weak point".

[@AxleLotl]

Yeah, that squishing of the bracket would've propped up the CPU, creating poor contact with the mobo and the force required to have closed that lever, I'm surprised didn't break it. When you have poor contact and this goes for ALL electrical circuits, you increase resistance, to overcome this resistance, the power supply will push more current through since that's what the component (In this case, the CPU) is requesting and voltage/current monitoring will show this internally, so the 800 series boards being as powerful as they are, would have no issues pushing that extra current from the PSU. What surprises me is that the PSU didn't immediately shut off the circuit once realising a fault within the delivery of the power.

[@Turnkey_BM]

Jay said "1 reddit user says so" and I already knew this was a non issue.

[@zackzeed]

Ah shi- here we go again. Jokes aside, If there are not more people having very similar issues than it's probably the persons own fault. Edit: Or the manufacturers misstake, like Jay mentioned in the video, allthough It's unlikely.

[@thehistorian1421]

the reddit poster is probably just some salty intel fanboy trying to cope and make AMD look bad on purpose. Brand loyalty is cringy. It's 2024. This applies to AMD fanboys too. It still needs to be investigated.

[@David6.3]

PROBABLY tried to latch it down, it jumped on him because he wasn't expecting it to take any force to latch it down and he didn't check to make sure the cpu was in place before trying to latch it down a second time.

[@the_samsung_simp]

10:28 intel femboys lol