UNDERCOVER BOSS ► Spying on Employees

I head to Madison, AL to help an Augusta Lawn Care franchisee who is struggling with employee issues. He has a lot of work, but no help. I have 2 days to turn his location around.
UNDERCOVER BOSS Spying on Employees
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[@vendingservices8900]

Only having 2-3 customers cancel, is a testimony to the amazing service and great attitude that exists among Kyle’s team!

[@kyleturner3586]

They are great!

[@vendingservices8900]

@@kyleturner3586 I’m having a hard time finding my first employee. Hired a guy for the summer, but after 4 months he went back to college. Everyone else I’ve hired, has ‘no showed’ their first day or proven to be unreliable. Hardest part of business. Stay strong

[@richd8309]

I wish I lived closer I got years and years experience in mowing and landscaping...

[@felicianoarredondo6]

Tim be making a killing in my company this marine needs the right equipment to perform at 100% a pushmower for yards that sizes no way.

[@kyleturner3586]

@@felicianoarredondo6 We have to use a push mower on that customers yard at his request and the customer pays a up fee fot it. We have 30in mower's but they always break. We currently have 5 30in mower's and only one is running, all bought this year. the only ones that don't break constantly are the 21 in

[@landmarkcreations1183]

I could totally work with Tim. A good attitude is much easier to deal with than a super fast worker with a bad attitude

[@jerrodg938]

That's the hardest part about running a business. Finding good help . Good luck guys!

[@ThermalSolutionsHVACR]

Damn republicans having too strict borders

[@tanthony298]

So many owners dont realize your only as good as your workers so the really good ones are worth ALOT more than average ones like not just $5-$10 bucks an hr way more but some just don't see it

[@hippytrippin]

if yah want good help you have to pay well

[@55afishead]

Kyle sharpening the blades with no eye protection should be his biggest concern. Screw up your eyes and you won't be worrying about anything else.

[@DavidEgesdal]

Eye sight is better than hindsight

[@rjkelectrical6086]

Love this channel, Mike you’re an inspiration- for a guy with a multi million pound business And you still are not afraid to get your hands dirty and help people out and help mentor them to make more money for themselves.

[@Augustalawncareofreddeer]

Light weight!

[@rjkelectrical6086]

@@Augustalawncareofreddeer please explain??

[@Augustalawncareofreddeer]

@@rjkelectrical6086 lets gooo*

[@CopperCreekCuts]

Very thankful for these videos! Rare to find something entertaining AND educational in the lawn care space, but this fits the bill!

[@SewardOutdoorServices]

Well said sir! Same to be said about your content!

[@adamneusbaum3749]

And way better than debating SmallAxe on Lawnsite forums 😂

[@mitchellsandlin7161]

Your employer expects 40hours

[@tommymann69]

I love cooper Creek cuts fantastic videos

[@yaktaoutdoor]

Best YT series in the industry. Love seeing you give everyone on this team years of difficult lessons so quickly.

[@alden_hall]

I run a lawn business in Madison also and pass Augusta trucks often. We are definitely blessed with plenty of customers!

[@zacjohnson8404]

how hot does it get there through the day?

[@tyler558806]

Everyone is praising Kyle, and I agree he deserves it. But Corey is such an absolutely amazing person and employee. What an EXCELLENT attitude he has!

[@coreyreed948]

I really appreciate that man I was just looking back on these comments because it's been awhile and I appreciate that man kind words go a long way

[@PapaHank1]

I’d be looking for part timers with experience to blast out some work on a Saturday if he’s that busy.

[@greenbeardlawncare]

This content is absolute gold. Thank you for doing what you do Mike.

[@Realjordanlane]

I really enjoy these videos! I recently bought the landscape business course membership and can definitely say that it has helped me in my own business. Appreciate the content, thank you Mike!

[@RocThaDon]

4:17 bro is complaining he was 5 min late lmao he was making it seem like the dude was 30 min late 💀

[@IntolerantLlama]

It’s an interview be on time , early even. Showing up late is a big indicator of future performance.

[@EBE-13]

Early is on time, on time is late and late is unacceptable.

[@logan8256]

That’s honestly a real business owner. The guy you made a vid about last week needs to go work for this guy lol

[@Notmuchhutch]

These videos are so high quality, and tell a really great story. This needs to blow up!!

[@MikeAndes]

🙏🏼

[@holdenmitrione_]

Thanks for what you are doing Mike!

[@antoniobryant2516]

This a great video. People needs to feel valued.

[@oxservicesllc5441]

Great video! Always learn something from these videos.

[@josevillanueva3104]

I am from Birmingham Alabama and know this heat is awful. Raising guys wages helped

[@lukerobertson8916]

Keep up the good work! We need more videos

[@jasonnorem7508]

Kyle's got it. No doubt he is going to be running a kick-ass company for a long time.

[@dpalermo45]

awesome video Mike, I appreciate this!

[@MikeAndes]

Glad you liked it!

[@scumbagg6155]

Mike your content is definitely appreciated!

[@michaeldankert1962]

I am getting ready to start an excavation/landscaping company with my son. This information is invaluable. I wish I could shadow you for a couple weeks, you have so much valuable knowledge that would help anyone running their own company. Thanks for what you do.

[@therealRustyShackleford]

Kyle seems like a super-cool guy to work for! He knows the business!!!

[@JJ-pv9rf]

Great content lately Mike.

[@GeorgeMutimear]

Corys loyalty is priceless, partner worthy forsure!

[@coreyreed948]

Thank you sir truly

[@Death_tous_all]

hot and humid and a drought, wants experienced workers at start instead of training them a correct way and breaking some bad habits they may have had from a previous lawn care job , wants reliable workers, hard to find as is now days let alone doing that sort of job in that part of the country..., didnt wanna pay the good workers more for working their butts off doesnt matter if their already being paid more then average you wanna keep good workers or not.. sounds more like a manager problem then workers...... Was a relief when you came in and said give them more make them feel valued. And went straight to the point and asked the employee what was going on instead of just wanting to can him shows the differences in true leadership/ manager/owners of businesses. 3 great workers are better then 6 average joes. Kyles really lucky they havent gone elsewhere up til now. sounds like they all needed a little refresher. But to only have lost 2 customers after bumping prices shows their doing great jobs thru the blistering heat. id like to see you go back and do a update try to get the ball rolling some more and get them that help.

[@danielfrazier840]

Strong handheld make a huge difference and the mowers may be slowing people down a rider and a 32 or 36 would speed this up with 2 people per truck

[@stephencoomer4464]

Its great to have a "corey" take care of who takes care of you with out havin to worry about them. Hiring for us is always a issue till weed them out and get one to add to the core crew

[@ezganks71]

Man I would kill it in this industry. I already working 55-60 hours a week in a hot warehouse doing physical work. If I ever want to change industry Ill look for an Augusta in Oregon.

[@zeroguhravity]

It’s easier then warehouse work too

[@startingtech3900]

Be prepared to sweat your balls off

[@ezganks71]

@@startingtech3900 yeah I’m used to it being a swamp down there in the summer.

[@cleanclippingslawnservice7128]

Love it Mike great job

[@MikeAndes]

Thanks 👍

[@KillerKolt44]

Congratulations Corey hardwork pays off brother

[@miloauker8706]

I am a heavy equipment contractor in the southeast. Hiring employees is the biggest challenge to the business.

[@seanclark7783]

As a veteran we have a lot of issue’s but we should strive above the job not at minimum

[@mudkings]

Running a business thats bringing in 55-60 k a month needs it's own fuel system, nobody leaves the shop with empty fuel cans.

[@bobmcklv]

FYI, The average Income in Madison is 100 ~ 200K. Lots of good jobs there.

[@csuiteunfiltered]

Kyle is going to do great things! Keep it up!

[@hjmofo]

Another 1 🔥

[@jlbush8249]

He doesn't make excuses, but he used his vet status as an excuse and for sympathy. As a vet this pisses me off!

[@Jeffroson78]

I wish I was closer to you guys I do my own landscaping & lawn service but I don't have a lot of customers anymore but I still love doing it when I can

[@jorgevasquez2120]

Keep on going brother start doing different ways to bring business. Door hangars, signs at major intersections, business card handouts in public, discount for referrals ...

[@mikesawyer4707]

If you want to stay employed, Know who your bosses are. And do what your bosses ask you to do. And be reliable, good luck to all of them.

[@Floatup]

Only reciprocate good behavior if they treat you well if not do the bare minimum until they fire u

[@TwistedGorillaFab]

Do you guys have pre and post truck check lists as in (consumables) etc. We do the same for maintenance.

[@RussellD11]

Wish i could have some of your attitude and spirit :/ ~ keep it up!

[@spstoopst4363]

Randomly come across this and Tim's situation is why i run my own. Too many others question appointments and dont understand you take what appointments you can because its not as easy as just going to make an appointment at local dr and get in within a short period. And there are the good and bad days that many will never understand. Mentally and physically. Literally had one tell me that if he wouldve known, he wouldnt have hired me for the medical condition....thats why not everything is information they need to know. And another say that we needed to reschedule after waiting 3 months....

[@gti189]

The Augusta in Virginia Beach is growing like crazy 2 trucks last year now I see 3-4 all over

[@milesboehmer9969]

Shows a good reputation,good services.

[@129328]

Little man, big results! Excellent leadership by Kyle & Mike! We also need to unite with our Latino brothers down south that would love to come up here and make $25 an hour!!

[@Jbmc65]

Another thing I noticed is these guys do not put enough emphasis on SAFETY! That guy grinding without safety glasses and shield would be fired immediately in my business. I also seen a guy weed whacking, or possibly etching by the road without glasses and a shield. 1 serious claim can destroy a company.

[@user-cl7du5gf2r]

Mike is a beast .he don't have to be out there in that heat .but he gos bc that's what right for the company.i wish there was a Augusta near me I'd be a asset to a company like this

[@chadcarter7735]

I could use employee's like this that want to help businesses grow and get better

[@westernmassturf8856]

This episode reminds me of the years I was a quality control agent and supervisor for the second largest lawn care company in North America

[@Leprechaun-qv6mo]

Which one?

[@westernmassturf8856]

@@Leprechaun-qv6mo I can’t say. It wouldn’t be fair since I own my own company and have a YT channel too.

[@Leprechaun-qv6mo]

@@westernmassturf8856 fair enough. Since I’m not with them anymore I worked with brightview for 2 seasons and also ruppert for a season which is rated 8th in the country. I’m actually tempted to reach out to Mike to see if he wants to come to Pa haha. He would have to change a few things because snow removal is where it’s at during the winter and those f150s have to have a different setup for it.

[@MowEmDownMike]

I wish my work truck had AC 😅

[@HavocFactorTV]

It’s not that people don’t want to work, employers don’t want to pay. 18-19 an hour is high school money. 20-22 an hour is first year out of high school money

[@ajfam871]

A few things. August and Mike are legit good company and good people. Kyle is a great boss and a beast worker. I love this guy. But Corey is clearly his best guy and it’s hard to find great workers with the right mentality like Corey. That guys should make the most in that team. Pay that man or at least give home a monthly bonus (~$500-$600) for the two hot months.

[@nocapyoulackn3594]

Kyle is bout to take it to new levels seems like he's just need help.

[@tommymann69]

TIM IS A FANTASTIC EMPLOYEE

[@midwestlivin5396]

Hey Mike, or anyone here on youtube comments, what are you guys using for software/apps to record maintenance on your equipment? For example oil changes, hydro fluid changes, spark plugs, etc. Thanks in advance.

[@brennik05]

Wait until Corey finds out he’s been working his butt off to get to $20 base pay. And now they’re hiring at that rate.

[@danielfrazier840]

Most people around me have 3-4 per truck and the smaller guys have 2 2-4 person crew is ideal also the equipment makes a big difference

[@handyscapersllc]

Hey Mike when you lose cell service i know a trick that works for me most the time. Turn on airplane mode and let it actually turn on and then shut it off. This usually gives me service for some reason.

[@trentneville2273]

Let’s go!!

[@wethepeople_usa]

Mike we approve. Your a cool dude. I build software. Im gonna build a game changer for all the lawn guys. Business is good and it can be great once again.

[@jorgevasquez2120]

I love working for Augusta lawn services San Antonio TX

[@Jack_of_1_Trade]

Geese! Makes me think I’m in the wrong business

[@ThatGuy-qg4ww]

I appreciate the good heart, but how does his past effect wether or not he can get gas before going to a job?

[@happyman5389]

Is the recurring mowing revenue the problem you normally say it should be about 50/50 mowing / side jobs ?

[@UberPass]

I wouldn’t even leave my house for 20 an hour doing this type of work

[@boundforglorywt]

Bro idk how i can send it to you. But i run a company in NJ and prettty damn postive this truvk that was yellow same exsct gmc chevy set up you run has some how made irs way to new jersey have picture

[@JH93688]

Why not get some 30" push mowers or even better something like a 36" scag walk behind with a sulky? A 21" push mower while cheap are very inefficient and tiring.

[@kyleturner3586]

That property owner requires push mowing and we charge him for the extra time it takes, if people are willing to pay for we will do it. 300 customers we only push mow less than 5 entire yards and less than 15 back yards

[@richd8309]

At my company we go thur about 20+ new guys a season... works to hot and hard for some to handle good luck finding good useful help

[@timmytenders8536]

When you see the boys running with the push mower that's not exactly what we would call quality work where I come from

[@bigj7807]

Hi Brandon do you have a email I could reach out direct to ask like a couple specific questions regarding how to use my equity + gross income in the best way to approach a new build ?

[@James.I]

Hey Mike. I live in Birmingham Alabama which is like an hour from where this video was. I think you should open a business here. There is a lot of places that might need it

[@jorgevasquez2120]

It's a franchise company gotta work on paying the franchise fee and you get a lot of help jistbup to you to find the customer s I currently work for Augusta lawn services in San Antonio TX and it's a real deal company p4p is the best

[@sznes5434]

I don’t see how your using a push mower for those 4 stripe lawns😂

[@irontale1834]

I need advice: For accounting/ pricing I want to find the cost to run all equipment on customer lawn By tracking how many minutes it's running. $30-$36 per hour w/ pay @50¢ a minute It's not worth figuring it out... But I would like to still know... yk? Thoughts anyone?

[@JohnathanFx]

5 minutes late but constantly having to do the job solo and I'm sure working over time a lot. Who could imagine an employee not wanting to spend every waking moment (Saturday) to help out a company soo eager to fire him 😂. Wild concept but.....if there doing the job they are being paid to do LEAVE them alone.

[@SewardOutdoorServices]

Great job crew!

[@boyetpizarro3860]

can I apply as cleaners to your company i'm from the Philippines sir I have no job us of know

[@ericmaedgen2352]

Odd question. What is that wide brimmed hat you wear? Looks awesome.

[@shanebaer2901]

why are they not wearing PPE? hearing or eye

[@tunercars3]

completely understand the second or third year but benefits are the most important to candidates especially if they're doing backbreaking work

[@AlphaBravo860]

God Bless Tim, Mike, all service members & for God Sakes Bless The United States of America 🇺🇸🦅✝️ ❤️

[@danielfrazier840]

The sit down riders are much faster than a standard in my experience I have a 36 with velky and a 54 Kubota rider and I can get in most yards etc with them I don't even own a push mower

[@jerrodg938]

Yes need to double up on trucks . And could use another field supervisor to oversee production and crews

[@tennesseesawmillguy1590]

Can’t find help to run three trucks. 🤷🏼‍♂️

[@jerrodg938]

@tennesseesawmillguy1590 alott of people are just lazy and you can blame politicians and covid for that . If people get paid to stay home and collect a check , best believe they will

[@elvinrivera5638]

Regarding the landscape summit… To anyone who doesn’t know… If you go to an activity like this, it is a business expense and tax deductible, so you can get what is essentially a vacation out of activities like this and call it business plus events like this are really beneficial for growth

[@Pure_KodiakWILD_Power]

The "team" is probably afraid of Tim ( thankful for his service, and that he made it back 🙏 ). If they're not willing to get to know him, he should be on a solo route.

[@stevenbeatty3872]

Y’all sure do fire a lot of people

[@Kjpointfivelive]

Hey Mike I'm julian , I really need your help starting a lawn care service , really appreciate it. I'm a big fan , love the Job bro

[@tommymann69]

I NEED SOME HELP cant get good help and customers only want itheir lawn cut once. Im using a 32 scag walk behind.i have a bad back and a broken ankle. Help !!!!!!!! Summerdale Alabama

[@IntolerantLlama]

I personally would recommend a hiring referral program to get good employees. You could do an initial 250 for the referral hire and after 6 months of working the employee that did the referral another 250 if they new employee is successful.

[@ronkruchten5867]

I've worked for companies that used such incentive/referral systems; they almost always weaseled out of paying up even when you brought them top hands.

[@jamescheever7982]

For manual labor work ... 5 minutes time moving in morning really is not an issue ...

[@michaelmerck7576]

I see landscape trucks pulling into the QT s and RaceTrak gas convenience stores pulling in and up to 8 people get out and go to the restrooms and buy some quick food

[@zacjohnson8404]

What kind of mid day temperatures you guys working in over there?

[@kyleturner3586]

115 with heat index this past week.

[@zacjohnson8404]

@@kyleturner3586 that's intense, how do you handle the heat.

[@lawnfreak3543]

I love mowing and plowing lol I hire office staff and managers just so I can stay mowing I didn't get into this line of work because I wanted to sit behind a desk just the opposite I'll pay the people to sit behind the desk

[@parsonicservices3576]

The Very First thing you should have had command center do is discontinue service on any yard that requires a push mower. John with Florida turf pro says its best why would I have my guys push mowing in July and expect them to stay 🤣🤣

[@MikeAndes]

Most jobs use the zero turn. Just happened the one job camera crew was there was a push mower

[@parsonicservices3576]

@@MikeAndes 🤣🤣🤣 Cool was gonna say dang One or two push yards in this 110° heat with super thick grass that needs to be double cut easily take up 40% of your Energy !! And the owner is right anybody starting in July is going to stroke out be puking and all that 🤣🤣 Never Fails !! Surprised he hasn't gotten some H2B workers!! GREAT CONTENT THOUGH KEEP IT COMING!!

[@cnettrouer]

Maybe offer a referral bonus to the employees for successfully recommending a new hire candidate. My employer (different industry) offered $5K bonuses to employees who referred a new hire that completed 1 year of work. The bonus was paid in $1K installments throughout the year.

[@ojw629]

A lot of the issues veterans deal with is the medical appointments. I’m assuming he has some disability and monetary disability he gets from the VA. The VA constantly picks at the veterans with appointments to try to downgrade their disabilities. If you are a veteran reading this get assistance with your disability claims and get 100 percent. Then you won’t have to deal with the va trying to downgrade you constantly. Reach out to me if you kneed to be pointed in a direction, I can help.

[@juniorperez4107]

$20 a hour is gonna be the base pay for labor

[@Youtubsucks5]

Yeah that part I didn't quite understand

[@dayzstaffmember]

Fly me out from Germany I’m gonna work there 💪