Undercover CEO Walks Into His Own Car Dealership, He's Shocked by How a Salesman Treats a Single Mom

James Carter, the CEO of Carter Auto, goes undercover at his own dealership and discovers a toxic culture revealing how customers are treated poorly. After witnessing a dismissive sales approach towards a struggling customer, he takes immediate action to implement training focused on respect and accountability, pledging to transform the dealership's service standards.
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[@X-DailyStories]

Does anyone else think like me? Treating customers with respect shouldn't depend on their appearance or situation. This CEO just got a real wake-up call!