Whoa, it worked and I barely held the 2 buttons for like 5 secs....my firestick been frozen for about a week, I thought the batteries were dead but changing it didn't help so I googled it and you popped up...thanks 😊 🙏 😊 🙏
@ThatNateGuyOnYouTube4 жыл бұрын
the problem I am having is that it keeps looping on the FIRE TV STICK logo at the beginning. Any idea? I have tried unplugging and back in, I have tried holding the button combos you said, but nothing helps, and if I plug into my pc via usb, it makes a sound but never shows me the device
@CuriosityCafe4 жыл бұрын
That Nate Guy On KZbin sounds like you have a power issue. Are you plugged into the usb on the tv or the power outlet? Using official plug and cord? If it’s still doing it, contact amazon for replacement
@ThatNateGuyOnYouTube4 жыл бұрын
@@CuriosityCafe Thank you, yes everything is original, It has worked fine for probably 3 or 4 years now and then just all the sudden started this.
@CuriosityCafe4 жыл бұрын
Happens sometimes:(
@panther76033 жыл бұрын
Final fix worked! I unplugged from wall, then unplugged the fire stick. re-voted!!! Thanks so much!
@GB-fs1my2 жыл бұрын
Thank you!! My stick froze last night and after looking for a fix, I found your post. I did the first step, and .... FIXED!!!!! Thank you!
@williejoereynolds26374 жыл бұрын
Oh my goodness! Thank you so much! What a blessing.we are new to this fire stick tv. God bless you for your kindness
@ponyguy38233 жыл бұрын
Wow yes unplugging worked for me, unplugging from the source... for me I had an electronic splitter, unplugged it for 30 seconds and it worked, thanks...
@thedevil38904 жыл бұрын
Just tried it. Worked like a charm. My issue: Had been watching multiple episodes of a show. After about 4 episodes, the next one wouldn't go past 25%. I could hear it playing, but only picture I could see was the "still" of the episode. Tried a different show, nothin. Tried a movie, nothin. Tried youtube, nothin. Did the powering off/resetting and worked perfectly after.
@justbrowsing32942 жыл бұрын
Omg this video saved me….a representative from Amazon couldn’t help me on the phone just now I clicked on this video and it’s working now Thank You So Much ❤️❤️❤️❤️❤️
@nancymanning98212 жыл бұрын
Thank you, thank you, I have been thru several videos, & had cleared caches on apps,etc. all to no avail. Your first suggestion unlocked it. Did I say thank you?
@CuriosityCafe2 жыл бұрын
Glad we could help. Please subscribe to the channel. New videos coming soon.
@michaelfowler84954 жыл бұрын
Tried numerous tips, tricks and a few choice words to no avail when my remote froze up in the middle of a program. I used your unplug the firestick from the wall and wait tip and bam....it now works just fine. I was to the point of taking the darned thing apart and fixing the spring contacts but would have to then glue the stupid cover back on as a result of the poor engineering on this device. I had earlier ordered another firestick/remote from your link so now I guess I have another choice. Thanks for your tips and your store is nice as well.
@CuriosityCafe4 жыл бұрын
That the hard reboot. Always good to do once in a while. Enjoy
@tinaberry72152 жыл бұрын
I unplugged it for 30 seconds and everything came back thank you so very much🤗
@dorismoton7108 Жыл бұрын
I’m so glad I found you. My fire stick was acting really mischievous and now it’s working just like it was brand new. Thank you!☺️
@stacy47012 жыл бұрын
Thanx so much!! My Firestick froze & watching ur video solved my problem by holding down the center button & the play button for 15 secs. 💯😊👍🏾
@tamitrouble11233 жыл бұрын
You are the best. I have been trying to get my firestick to work over a year now. And I watch this video and many other but your the only one who got mine to work.
@ShellsterNYC4 жыл бұрын
Omg...30 mins later and after watching this video, #3 worked for me. Thanks!
@marynelson79955 жыл бұрын
Thanks I would always unplug it did not know about center and play button or remote sync. Always looking to learn secrets about fire stick. You are our # one guy. Gotta watch your older videos thanks again😀
@seanfarley75464 жыл бұрын
Why are their secrets??? That's BS. Fix this damned thing, Aaazon!
@xombieez4 жыл бұрын
Ahh tyy!! My problem was that it kept on making me talk to Alexa. It wouldn't let me turn it off with the power button or go home, so then I tried unplugging and plugging it back in but it still didn't work!! Then I found your video and it worked:) It was very easy and now I know what to do when this problem happens again!
@karlharris76023 жыл бұрын
Unplugging my firestick from the wall and waiting 30 seconds did the trick thanks 😊 🙏
@eddieblanco29924 жыл бұрын
Awesome video. Fixed my fire stick issues. Thanks!
@pinksexyon18374 жыл бұрын
Thanks a lot. Once you said to check the wall outlet, I found that the cable came out of the port to the outlet. That fixed my black screen problem. You were the only one that mentioned to check the outlet. New subbie.
@theworldofkarina29233 жыл бұрын
It worked! It actually keep freezing on the videos and this helped so much.
@kevinbx718michael84 жыл бұрын
Yor da man buddy..good slow explanationes..was worried fr a min...thanks god bless..
@Memookie2 жыл бұрын
THANK YOU SO MUCH, SHORT, SWEET AND TO THE POINT!! YOU ARE A STAR
@stefanistring4 жыл бұрын
Thank you so much for your tips! I have been pulling my hair out trying to fix my remote and stick and your reset worked like a charm the first time!!! Thank you!!
@Mleo448913 жыл бұрын
Thank you so much for your help, tried for days, now it works well again😀😀😀
@Fishbabies4 жыл бұрын
Once again, Mr C your wonderful knowledge & smarts helped me and many others w/this problem!! Stay Safe & Healthy!!
@MissCyn2 жыл бұрын
The holding down the select, home button helped! Thank you!
@frnd47413 жыл бұрын
Thank you very much, tried the first option twice and it worked on the second time...🙏
@cydneymcmillan3322 жыл бұрын
“Select” + “Play” 🙌🏽🙌🏽 Thank you soooo much!!! My tv is mounted with cords behind the wall so unplugging was not an option 😩 You saved the day!!!
@CuriosityCafe2 жыл бұрын
Glad it worked out.
@krishnaeleswarapu274911 ай бұрын
Thanks a lot. Play button and center button pressing for 10 seconds, reset worked.
@nofalsegod42 жыл бұрын
Thanks bro my fire stick has been malfunctioning for a few days now. The holding down play and center worked like a charm and reset it. Thanks bro!!
@dixiedean6094 жыл бұрын
Thank you,well presented,easy to understand
@valeriefrith6759 Жыл бұрын
Unplugging from wall fixed it!! Thank you!
@katenbuck3 жыл бұрын
Thank you!! Great video- quick and to the point! Solved my frozen fire stick issues asap.
@love4hirefan6234 жыл бұрын
any sugestion on how to unfreeze my firestick 4k. All it does is show the firetv/symble on my screen. I tried 3 different TVs. different hdmi cables unplugged it for a day and tried all your suggestion and still only get the firetv/symble on the screen.
@CuriosityCafe4 жыл бұрын
You might need to do the factory reset code on your remote. If that doesn’t work contact Amazon support. They are very helpful to get a replacement to you
@gracekaranja27984 жыл бұрын
Watched it. Thank you. Was wondering if I tried to reset and after that could not find the apps I was using if I could get them back and if yes how could I do that?
@alfuentes82804 жыл бұрын
I noticed that my fire stick was not listed in my input list. rather than moving my heavy furniture to unplug it from the power source, I just unplugged it from the fire stick and waited 30 seconds like you suggested and it finally work. thank you.
@CuriosityCafe4 жыл бұрын
Perfect. Well done
@otonarboleda32813 жыл бұрын
Thanks a lot. I read many sites and watched many videos and yours solved the issue in one step (center button+play).
@an-tm32504 жыл бұрын
Wow. Thank you. 1am issue, fixed it. New subscriber.
@joylynn78983 жыл бұрын
Thank You!! Thank You!! Thank You!! Alexa started working again YaY!!! God Bless You!! Thank You for sharing!!!
@renaem.23192 жыл бұрын
Thank you. 3rd option to unplug from power source at the outlet vs at firestick worked.
@nancykisich32634 жыл бұрын
I mistakenly performed a factory reset when I should have done a simple restart. You are very helpful. Your first tip to hold the select/play for 10 seconds helped unstick the frozen failed message from amazon lol. I am typing this with the fire stick power line unplugged from the source. I hope to get my account data back! Still not working...
@CuriosityCafe4 жыл бұрын
You might have to start over. We have all the videos you need on this channel
@nancykisich32634 жыл бұрын
Curiosity Cafe. I repeatedly tried to no fix. So I landed up using my other fire stick account/device from my old house. AND I used the other HDMI input on my tv because the other HDMI wasn’t seating well and it’s now working from my other account of course.. thank you!
@T2Women2 жыл бұрын
Unplugging from power source worked! Thanks!
@papyrusgaster7632 жыл бұрын
Great clear tips, thank you. Unplugging for 30 seconds worked for me ☺️
@TASIAD4272 жыл бұрын
Option 1 worked perfectly! Thanks for your help
@robertleary83012 жыл бұрын
First fix option worked!!! Thank you
@freemovies74723 жыл бұрын
Thanks man 1st method worked 😀
@falankuk4 жыл бұрын
You are a genius my friend before to try your way I followed others videos here on KZbin but it was a failure....thanks!!!
@LoyannParker3 жыл бұрын
Thank you. Option 3 worked for me. But at least now I know the other methods.
@beasted26374 жыл бұрын
Mine is a literally brand new I've had it for months but I have an open up until yesterday and I'm already having troubles with it freezing at the booty screen and I turn it off and I unplug it for 5-10 minutes at a time and I plug you back in a Lowe's up at the same exact Black fire TV screen. Do you know if there's any way I can fix it?
@CuriosityCafe4 жыл бұрын
Have you contacted amazon support?
@beasted26374 жыл бұрын
@@CuriosityCafe not yet
@jessie34h3 жыл бұрын
Thank you so much pressing the home button reconnected the remote and now everything works perfectly!!! You’re awesome!!
@KristineConnell3 жыл бұрын
Thank you for your video. When I restart my fire stick lite from the my fire stick in the settings, it freezes on the screen that says my firestick is powering off. The only thing that works is unplug power and plug in again after 30 seconds. Why do I need to restart it so often? Because if I end up falling asleep while watching something with the cinema HD app, and the firestick turns off due to no activity, if I try and open cinema HD again without restarting it, all I get is a blank screen. Also using ipVanish, and tivimate for iptv. Please help if you can? It's a bit of a process having to unplug the power every time Thanks!! Forgot to add, I have an OTG cable attached as well, with a 128gb thumb drive so I can record iptv.
@CuriosityCafe3 жыл бұрын
It's a power issue. Are you using their cord and plug? Tried replacing it?
@fsrvb02244 жыл бұрын
I’m still amazed at how you make this easy to follow! Thank you for posting. New subscriber here!
@melvingreaves75904 жыл бұрын
Thank you for your support with my fire stick
@quitti3 жыл бұрын
Thank you! I had to do the third option
@ronniestepanenko88152 жыл бұрын
Thanks. The first option worked instantly.
@robertwhite87134 жыл бұрын
Thank you a thousand times for the instructions...it worked!!!
@gospel31395 жыл бұрын
Excellent video! What do you do when the fire stick goes out and does not power back on?
@CuriosityCafe5 жыл бұрын
Use the unplug from the wall method. Usually fixes the problem
@msv7272 Жыл бұрын
Hello, I changed my batteries but must have hit something on the remote. Now it will not light up. Can you help me? Thank you!!
@lauraArual3 жыл бұрын
Unplugging it worked. Ty !
@gailike45132 жыл бұрын
First option worked. Thank you!
@TacoMoneyKidd4 жыл бұрын
Great video! Fixed my fire stick super fast
@edreid78725 жыл бұрын
I always go with the unplug.....like my router....it can act like a clogged drain when info is flowing quickly, and needs to be snaked....
@dansmith88583 жыл бұрын
firestick 4k new one, remote works well for a short time, then when I click on something it freezes, after a short time I will click again, seconds later the remote responds to all the remote commands. Some programs do not open up, I back out and after several attempts it sudden works. It is like it possibly a memory problem, but not sure. I have done a factory reset and reload and it still acts the same way. Something seems to freeze or hesitates. any suggestion.
@CuriosityCafe3 жыл бұрын
Did you replace the batteries? Sounds like they are just dying
@merajfatima72303 жыл бұрын
Thank you sir I was struggling from past 24 hours now it got started thank you sir very much
@suzzylouloudougherty52373 жыл бұрын
You're a great teacher thank you very much
@tinasmith95992 жыл бұрын
Worked for me! The play and big round middle button.
@joevuzekaz20303 жыл бұрын
Thanks..it did it for me.thank you.
@harrymiller29254 жыл бұрын
I try net and it's nothing comes on firestick on my TV but on my remote light blinking what do I need to do after night on my firestick remote
@Elsas.62364 жыл бұрын
Omg thank you ! The second one worked for me !
@jeanne38104 жыл бұрын
My amazon cube keeps talking. It lets me know the volume percentage whether it’s on HDMI 1 or 2 and as the tvs on awhile it says timers. The voice view is off. I have contacted amazon and they can’t resolve the issue. I would greatly appreciate any suggestions. Thank you
@positivequeenonpurpose2 жыл бұрын
Was so stressed out... This video was most helpful!😊
@scottkong28743 жыл бұрын
Thank you, I did unplug all power after 30 sec My fire stick remote working
@janhoyle14624 жыл бұрын
Thanks it worked! I was holding down the wrong buttons.
@kamilm56142 жыл бұрын
Thank you!!! Your first suggestion worked for me.
@richarddunn53204 жыл бұрын
Hi got an issue, with grey start up screen and language selection, however remote still not linking up. Thanks in advance.
@maril88794 жыл бұрын
Thank you, fixed the firestick problem.
@cheesy22423 жыл бұрын
Thank you so much for the help. First thing worked👍
@garethd28694 жыл бұрын
Hello, my firestick was working pefectly and suddenly it froze. It starts up but I cannot do anything. Its as if I had not batteries on the remote. So the firestick goes to the screensaver. I have tried the three methods here but it seems like the stick does not get a signal from the remote. I have checked the batteries and they are fine. The light even goes on when I press the Alexa button. I would appreciate any advice. Thanks.
@CuriosityCafe4 жыл бұрын
Have you tried using the fire tv app to resync the remote? We have a video on the app (which acts as a remote but from your phone)
@garethd28694 жыл бұрын
@@CuriosityCafe Thanks, I got the app on the phone and my firestick worked, so it must be the remote. It is actually quite good to use the phone app. I will look at the video referencing how to sync my remote, incase thats is the cause why it is not working. Thanks again, im very happy with Curiosity Cafe.
@geoggie533 жыл бұрын
Thank God for your wisdom and knowledge of a stuck fire stick.
@darrellroseman4314 жыл бұрын
Great job step 3 worked for me thank you Awsome
@starlavaughan77924 жыл бұрын
My firestick is stuck on a spinning circle. We have unplugged it. And tried holding the buttons you suggested. And no luck yet. Any idea what it could be? Its a 4k one not that old. Thanks for your input❤
@CuriosityCafe4 жыл бұрын
You unplugged it from the wall (not the tv)?
@starlavaughan77924 жыл бұрын
Yes. I did. Im not sure what else to do. Maybe a new power cord?
@CuriosityCafe4 жыл бұрын
Starla Vaughan shouldn’t matter. Sounds like it had a power issue during an update. I always tell people to turn off auto updates for this reason. You might not have known and turned the firestick off during the update or it lost signal. You’ll need to contact amazon for a replacement. Should still be under warranty
@starlavaughan77924 жыл бұрын
Thanks so much! Im gonna call them in just a little bit
@Swimkid13 жыл бұрын
Thank you very much indeed. I employed all the usual stuff ie. Empty cache, reload youtube app and complete the sign in details again. Doing this sorted it all out quickly and effectively thanks. The annoying thing for me now is proving my age on KZbin. Google most certainly knows my age, I've been with them for years and they have all my info. To watch a Stones documentary they now want my age (even though I've seen it before), I even saw them live in 1975 lol. They want me to supply them with my bank card details...I am not doing that! Anyway, thanks again. x
@CuriosityCafe3 жыл бұрын
That is a KZbin verification step. Should be easy to do. Maybe you didn’t give them your birthday when registering?
@tyx124204 жыл бұрын
Thank you so much!! Here's a sub for you!
@rajniswanney29313 жыл бұрын
Thank you- that has worked- so good you are out there to help!!
@stoner-granny2 жыл бұрын
Hi , I have never been able to use the mute and volume buttons. They just dint work on my TV. Any suggestions? 👍🏻
@CuriosityCafe2 жыл бұрын
You need to set up the remote to your tv. We have a remote fix video. I would watch that
@marthagarza6013 Жыл бұрын
Will this for work Prime Video too? It seems that I only have this problem just with that one. It hesitates, and the little circle goes round and round and round and never goes back to the movie.
@CuriosityCafe Жыл бұрын
Have you force closed prime and relaunched it? Also do you put your stick to sleep when done? Or just turn off the tv? Could be an easy fix
@marthagarza6013 Жыл бұрын
@@CuriosityCafe I will hit home on fire stick then put back on regular tv
@marthagarza6013 Жыл бұрын
@@CuriosityCafe I will also restart fire stick once a week most of the time
@CuriosityCafe Жыл бұрын
Hold down the home button for 3 seconds and click "put to sleep" whenever you are done. This will eliminate issues in the future. Also restarting wont close the apps. So force close your apps including prime. We have videos on how to do that. Very important or it will freeze up and appear to buffer. Quick and easy steps once you know how.
@JonathanMartinez-gv6cd4 жыл бұрын
I need help with my fire stick controller because the universal buttons to turn the tv off volume up and down don’t work at all , how can I fix it ?
@CuriosityCafe4 жыл бұрын
It’s in settings, equipment control
@genevievemanolescu82872 жыл бұрын
Thanks a bunch! Like you said holding the play and select button did the job. I'm part of the 99%.
@natashahobbs24474 жыл бұрын
Omg thank you so much i was stressing out going thru KZbin videos trying to find a solution. Thank god i came across your channel. You definitely saved me a headache. Subscribed and liked thank you so much
@terryparrish5302 жыл бұрын
Thank you so much! It worked immediately! Awesome dude! 👌
@AB-iw4kw Жыл бұрын
Thanks for vid. However, my firestick is stuck on scanning for network after I tried to de-register it to register again. The only thing that works on remote is holding select and play to reboot. It will reboot only to go to a continuous scanning for network screen. Holding the home button or trying to do a factory reset does not work. Everything in my house can connect to my network other than the firestick. Multiple router reboots do not work. I'm about ready to toss it.
@CuriosityCafe Жыл бұрын
Why not factory reset it? Takes 30 seconds
@AB-iw4kw Жыл бұрын
@@CuriosityCafe I tried to do that. Nothing happens.
@CuriosityCafe Жыл бұрын
If you factory reset it (not restart), then it would start with what language/country you are in. Did it do that?
@AB-iw4kw Жыл бұрын
@@CuriosityCafe I held the back button while pressing the right directional button for over 20 secs and nothing happens. Just the screen with it saying searching for network. No pop ups or anything. It's just stuck at that screen.
@CuriosityCafe Жыл бұрын
You might be doing it wrong, or your remote is not connected at the time. What did amazon say when you called their support?
@sugarray562 жыл бұрын
Thank you buddy that was fantastic it solved my problem, I really appreciate it!👍
@christinereik95352 жыл бұрын
I've tried all three ways to reboot my frozen fire stick. Done of those options worked. What next can I do?
@CuriosityCafe2 жыл бұрын
Reach out on Patreon. We can try a few more things
@BobL417 Жыл бұрын
my amazon firefly comes on in the middle of the night? it has a built in firestick and only came with a remote? how to fix?
@JohnSmith-bd2ec Жыл бұрын
Hi mate iv got a different problem my stick it starts up and goes into profile screen and when you select someone the screen goes blank. IF I press home button I get menu screen come up and before you can do Enything it disappears. I have all apps on USB drive and also wired network. Can you tell me how to get to the restart screen so I CAN TRY THAT. JOHN SMITH
@CuriosityCafe Жыл бұрын
Did you watch our secret codes video? It will show you all the remote codes. Should be able to help fix it. You already tried unplugging for 60 seconds from the wall outlet right?
@knightman72032 жыл бұрын
Thanks so much my Xbox controller stoped working for games on the Luna app, I just unplugged the power for 30sec and boom it worked
@kingvampp90663 жыл бұрын
What if you unplug the plug on the fire stick will it work??
@CuriosityCafe3 жыл бұрын
Same process, you’re cutting the power. It’s easier to do it that way, but harder for me to explain
@haldavis46103 жыл бұрын
Thanks fixed the problem on first try.
@stevefunderburk94594 жыл бұрын
trying factory reset low storage now willnot stop configuring tryed center button no good . just unplug same . tys