Universal Studios Turning to AI for Unruly Guests? | Is This a Good Idea?

[@noahztv1]

Tracking guests and using sensors to see if they’re inebriated or sick seems like an invasion of privacy. If this technology was confined to a theme park, that’s one thing. But what happens when similar technology is used in all public spaces? I really hate this.

[@finned958]

It’s not a public space. Theme parks are private spaces. Public spaces have less privacy. You can record any one on the public streets, parks, buildings unless it’s a prohibited sensitive area.

[@noahztv1]

@@finned958 I know lmao, I’m just saying technology similar to this could eventually be used in public spaces

[@NicEeEe843]

You’re walking on their property and they already have cameras everywhere watching your every move anyway

[@noahztv1]

@@NicEeEe843 I’m talking about future uses of this technology. Plus, having security cameras everywhere is drastically different than using AI to create guest profiles and track people’s conversations, body temperatures, locations, etc.

[@ducktails1695]

You're on private property and there's no promise of privacy. You do realize you're already recorded everywhere you go inside the park (both WDW and Universal) right?

[@Matthew-dd6kp]

Maybe they should enforce the existing rules. I see blatant line cutting every time I go, and the employees do nothing.

[@capthemagic]

This also could be a way to enforce the existing rules more effectively as they would have evidence of something happening and unable to just ignore it perhaps

[@DougYeager-i8b]

Former Disney Cast Member here. 9 years of ride operations. Today’s society has gotten worse because of accountability or the lack thereof. But we had in my day, people fighting, people damaging show scenes and the popular cutting in lines. The thing that didn’t exist was social media. I think that the ride sensor tech is a great idea. I also would welcome more security cameras to monitor people. But a human has to make judgement call. And once an offense has been committed, the guilty party has to pay for it. Once people realize that a theme/amusement park don’t play that, they will straighten up. The guests are forking out too much money to get kicked out

[@SailorDisco]

I’ve never been a Universal fan, I don’t like most of the IP in their parks, but this kills any chance I’ll visit a Universal theme park again. I’m not down with unregulated AI/facial tech being used on me. Same thing applies to Disney if it comes out they’re going in that direction too. If/when we have laws in place to insure our privacy then I’ll reevaluate.

[@ryanweaver7971]

Also, should be noted that this is a patent filing for the technology, how they utilize it is different or if at all. This is just to protect their intellectual property. A lot of IPs never get used

[@capthemagic]

Very true. They may never use it in the parks but could implement it sometime in the future

[@finned958]

What I really hate is a group of people doing the conga line cutting. Impossible to stop these folks.

[@capthemagic]

Ya I’ve seen that before. I have seen Teammembers make people get out of line before that do it but I’ve also seen it just be ignored

[@louisehondel2761]

I don't like it at all. Big brother vibes.

[@sky0kast0]

I'm okay with it but I don't know if I want this to go worldwide because when it does I wonder if insurance would like a copy or if the data gets hacked... I'm fairly certain we don't want that. Of course I'm confident and not likely to break rules at parks anyway just my opinion.

[@brian8928]

LOL!! U must be off the grid be government and companies can track you with everything heck your own KZbin they tracking him now to know what videos to send u. If u got a car,phone or anything you’re being tracked

[@Emily-lb7rf]

i like it for the rides, like using objects to reach out and getting out of the vehicle ect. but everything else is a TOTAL invasion of privacy. Might give the government a green light to use this in our neighborhoods and control us more. It’s pretty scary

[@capthemagic]

I think the government is light years ahead of whatever Universal might be doing in terms of invasion of privacy but I get what you’re saying lol

[@OakForestBoys]

This has less to do with saftey and more to do with control

[@capthemagic]

On some level I’m sure control is part of it. I do think given Universal has a larger teen/young adult crowd they do want to curb some of the behavior that can come from that group as well… but I’ve seen drunk and rowdy 50 years olds in the parks as well lol

[@remyd8767]

I'm all for it. Unruly guests must be put in their place

[@capthemagic]

I’m all for dealing with unruly guests, just have some questions about a few grey areas that could potentially be involved

[@Matthew-dd6kp]

They're using it to censor speech. You talk in private about your plan to vote. Trump, they will ban you.

[@OakForestBoys]

This has less to do with saftey and more to do with control

[@remyd8767]

@@OakForestBoys in a place like this where you have 10s of thousands of people all around you if control is what it takes to get people to be respectful and follow rules, I'm ok with that.

[@tomsmith2582]

Not everyone becomes unruly with alcohol, will this only effect the ppl who are causing issues or will they just treat you bad for drinking in general lol?

[@randomizedgallery]

I do not need an AI Nanny.. Already tracked to much even outside the parks..

[@ryanweaver7971]

If the patient was filed in 2022, M.L. was a term utilized just as frequently as A.i. Now the only cultural relevant term over the past year is A.I. I don’t think it was to hide the term A.I.

[@capthemagic]

Possibly. I just know over the years developers I know have said machine learning and AI are basically the same thing but there are probably some differences between the two on how they work in a system

[@ryanweaver7971]

@@capthemagic they are. A.I. uses M.L. as the method to mine data and analyzes it. A.I. then uses the data to reason like a human. So universal is saying they are data mining and analyzing data but they aren’t creating an LLM to mimimic a human.

[@DisneylandParisLover]

And people say Disney is bad

[@capthemagic]

To be fair I think you may be surprised how much Disney monitors people in the parks already BUT this so far is just for a patent, doesn’t mean it’ll be in the parks for sure. I do have questions about some of the specifics in how it’ll work if they do it

[@Murphy007]

Sounds good to me .

[@RichPonte]

Bring on our AI overlords, we can't seem to behave ourselves anymore and need a parent...lol

[@jasonlaboy2683]

let’s goooo “we will see you in the parks” i literally watch the entire outro just waiting for it 😂i love it

[@capthemagic]

Appreciate it!

[@ducktails1695]

If it makes the guest experience better I'm all for it. People need to start embracing technology. It's not going away so we might as well get used to it and understand how it works, what it's doing and why it's there and stop with the toil foil hat theories. I think it's best to just wait and see how and if it's used instead of making "assumptions" based on a description and getting all worried about something that may be even remotely true. It could have a great uses and it would be a shame for it to not be used because everyone to made such a big deal over something designed to help their experience.

[@capthemagic]

Completely agree with you. AI isnt going anywhere but I think Terminator shows us we shouldn’t let AI just make decisions on its own 🤣🤣

[@fard458]

I really hate how in the last 2 years people just label any sort of algorithm or machine learning as “ai”

[@capthemagic]

It's a technicality but essentially AI is machine learning but the AI term gets thrown around a lot