UPDATE: I’M BEING TAKEN TO COURT! - Here's what's happened so far!

[@pauldavison9512]

Some people are so stupid you have done all you can to help her, you have done nothing wrong.

[@tom72861]

She has serious Karen energy 😂 hope you win the case!

[@jacklifeonwheels]

Divorsey mate they have all the time in the world these divorced women

[@grumpychris]

Sounds like Karen is learning about the real world rather than her skewed view of it. Keep going mate.

[@bumfluffmcregor3730]

The problem is your selling a 40 or 50 grand car with a million miles on which is just going to break constantly and the 6 grand customer who can't really afford to run a car like that is expecting a new car

[@tracer1127]

You are 100% on the money. The first and second owner are in a different financial position than the final owner buying a car with so much technology it has become a money pit to run. A 50 grand second,third or fourth hand car still costs as much to run and service as when it was brand new. Probably even more so if you want to keep it running like its brand new. There’s a reason they are cheap and that the backstreet type garages are flogging them with worthless warranties instead of the main agents keeping hold of them. Once the owner has had a load of hassle getting this problem resolved the next problem will follow and it will be a bottomless pit of problems. It’s a spaceship with millions of miles on the clock. You can tell you’re going to have issues when the guy in the vlog even admits that they tried several different types of air suspension pumps before they found one that worked because clearly they are out of their depth with the technology themselves.

[@bumfluffmcregor3730]

@@tracer1127 I have an old X5 that's how I know🤣 but that's not half as complicated as these newer ones but I like fixing it and fiddling with it so it's ok for me it breaks once every two weeks any garage that sold it would have no end of claims they'd probably go bankrupt lol

[@tracer1127]

I think that makes a big difference. If you are mechanically minded and enjoy the maintenance side of ownership as well it’s not such a problem. I have enjoyed maintaining my motorbikes over the years but when it comes to cars I haven’t got a clue what I’m doing and would be reliant on the dealer or my mechanic to help me out. Buying anything with space ship miles is always going to be a bit of a dice roll, you could get lucky and buy a we’ll maintained vehicle or could end up with a right lemon.

[@worldhello1234]

No Engrish, please.

[@bumfluffmcregor3730]

@@worldhello1234 sprecken ze doisch

[@CurboroughSprinter]

My moneys on: she hasn’t done any diagnostic report and so can’t share it with you. She will therefore not share it and either pull out or the Court will find in your favour on the basis of no evidence being presented. Be ready on the day to give detail of all your costs to claim!

[@ShiftingMetal]

🤞

[@s9enny]

Ask to see the dated invoice or speak to the garage that supposedly done the diagnostic .

[@dj_efk]

More likely her mate’s mate Dave “who knows about cars” has had a look and given an “informed” opinion. Dave used to work in some generalist garage and has “seen this exact fault hundred of times before.” This is of course despite Dave having never worked on a Q7 but has worked on Land Rovers. Dave knows any Audi dealer would charge £168 to diagnose it so he’s saved her a ton of money!

[@CurboroughSprinter]

@@dj_efk Plot twist - you are Dave! 😂

[@fatwalletboy2]

Love it ....good thinking yes all Joes costs should be paid by Karen!

[@samsdadalways888]

You have been very calm about the situation.

[@c11yan]

I’ve sold thousands of cars and this is all too common - they expect you to ignore the legal proceedings, they win by default, they get £7500 and get to keep the car 🤦‍♂️ it happens they are disingenuous at best fraudulent at worst.

[@cammit68]

The car is in her Aunties name because the Aunty has a Blue Badge and if the badge is in the Auties name she can get free Road Tax and be able to park in Disabled Parking Bays.

[@wellybobs4403]

Interesting.... I wonder if there is a way to check?

[@ShiftingMetal]

Would not surprise me at all!

[@Jer0nim0]

When the case is thrown out make sure you claim for compensation and lots of it. 😂.

[@julienwill3284]

Having personally dealt with Joe and his team, I can say they are top people and highly recommended 5 star 🌟 service all the way.

[@ShiftingMetal]

Thanks Julien! I look forward to hearing the V4 this summer! Joe

[@memorywarrior8752]

Is your pump still working 🙂😆

[@kevinhaigh3962]

She sounds like a right con merchant and you have done more than you needed to and I bet her ex is glad he isn't with her anymore 😂😂

[@jacklifeonwheels]

Feel.sorry for her husband

[@eddiedonaldson6505]

Sounds like the claimant is full of it mate

[@phillipstewartforshaw]

Fingers are crossed for you Joe. No one needs that stress

[@gleng6812]

As much as this has hurt and wasted your time even though you are sat in your leather chair for the full video this is excellent content, really looking forward to find out what happens next and hopefully the right verdict for you which from how the judge reacted sounds highly plausible! 🤞

[@ShiftingMetal]

Thanks Glen!

[@leathleyg5995]

What's the relevance of leather?

[@aceace5457]

i feel sorry for you work so hard and it all falls behind you , TELL THE JUDGE THAT YOUR SUBSCRIBERS WILL NOT HAVE IT AND THEY WILL FIGHT FOR YOU . regards .😃

[@andy-incognito]

Isn't hiding money also fraud? And a judge now knows it. I would think this might come back to bite her down the line.

[@memorywarrior8752]

I picked up my mother from the airport once last year after she came back from holidays, so it only made sense to get the car put in her name.

[@Wolsey67]

They have probably realized that ULEZ will affect them.

[@tonyrice3348]

Unbelievable! Watched the first video and have been waiting for the outcome, she's clearly chancing her arm, can only see this going your way, fingers crossed it does. Best of luck, and keep up with the video they are all great.

[@ShiftingMetal]

Thanks Tony!

[@kevintucker5364]

There's nothing worse than a scolded woman. No wonder she's going through a divorce. Anyway, the truth will come out in the end. I'm sure that the court will have taken her deceitfulnes into consideration, and hopefully, it will favour your side. Judging from what you have said and done to help and facilitate this customer, I'm sure it will iron itself out. Wicked KZbin channel, regardless of the outcome, I will continue to watch and subscribe. Thanks for the update. Good luck with the next hearing.

[@ShiftingMetal]

Thanks Kevin!

[@tentotwo8290]

Thanks for being so transparent with this issue. You’re one of the good guys 👍

[@ShiftingMetal]

Thanks for watching!

[@JohnSmith-vy4lh]

She clearly did not follow civil procedure rules. She must share all evidence she brings to court to the defendant at least seven days before the hearing. If her case was that strong, she would want Berrow Motors to see the assessment before getting all litigious.

[@techgamer1597]

Most garages wouldn't even talk to you about faults several months down the line. The fact that you even offered to look at it shows everything.

[@Divided-Kingdom]

🤨

[@mihaelacodrescu6153]

In rOMANIA, thing's like this happens all the time! I feel sorry that things like this happens in UK

[@colingreer853]

Am I missing something here? If the vehicle is out of warranty, surely that is the matter resolved with no case to answer.

[@paddyschannel217]

Great result for you Joe …. There’s always someone who wants to try it on. 👍🏻

[@stevescott6503]

If it was a faulty air valve, there is no way anyone can tell when it will stop working. Just like so many other parts, they work today and stop working tomorrow.

[@Songbird.9591]

Joe Hang in there this now sounds like it's turning in your favour .. Good luck Pal 👍 Best wishes Chris.

[@ShiftingMetal]

Thanks Chris 👍

[@haylandbroadley9166]

Sounds like she is chancing it here. Its like she has no case really, i hope you get the outcome you deserve. Hope you can claim for loss of time etc. Look forward to the update 👍🏻

[@Divided-Kingdom]

Been through similar, don't worry about it, you'll be fine. I found issuing a counter claim makes em sit back and reflect on their actions at least.

[@thindo]

Already sounding "Dodgy"... Im inclined to think they are chancing it probably has history

[@davidpriestley1650]

If you can get in touch with her ex-partner, let they know about the case, and her claimed ownership of the vehicle. I'm sure they'll just over the fact she was hiding assets from them.

[@sammydingdong4540]

I personally would have the independent inspection as by definition it would be final..It worked for my company many times.

[@tariqmahmood6497]

Legally you have dealt with the issues each time a problem aroze, now if you ignored them, they have a case, but they DO NOT!!!! they have no case, you have done more than enough and beyond, love your channel bruv 👌 unfortunately in any industry you will come across the rogue few, the judge dealt with it swiftly, congratulations bruv 🥳👍

[@steveng5503]

Hey… Got any of those cars left? 🙄 Crazy. Buyer must’ve been watching far to much daytime TV. Apart from the stress and inconvenience, this also in some form or another erodes into the business. +1 here as I need to know the conclusion. ✌️👍🇬🇧

[@pdtech4524]

I think the 'perception' when a buyer spends £6.5k on a car is it should be functioning and faultless. But you have to balance that with the age and mileage, it's a 2007 car with 146k miles on it, it's a 16 year old car, so it's quite an old high mileage car, it's not going to be perfect by any stretch of the imagination and things can be fine at the point of sale but a fault can easily develope after 3 months or so, where do you draw the line of liability for such faults? My 2006 ford focus has just 128k miles on it and I paid £550 for it 6 years ago, for some odd reason its now worth a lot more! I've had 6 years of faultless, trouble free ownership, if it developes a fault, do I take it back and complain? No of course not. To be fair, I personally wouldn't pay anywhere near £6.5k for a 16 year old car with such high miles but I guess some models hold their value and people will pay for them. I just don't see how they can complain when they go wrong because inherently anything mechanical will eventually go wrong!

[@Dee_J_T-n-B]

I rekon the claimants cheese fell off her cracker a long time ago trying to claim all that with putting down that kinda mileage aswell. Bit cheeky

[@thegreatvincenzo8159]

I am going to be taking you to court in pursuit of a personal injury claim. I was shaking my head so much while watching your video and listening to the antics of your customer, Karen, I've cricked my neck...v painful! 😂😂

[@christopherroughton]

I've had a nightmare situation as a customer with Ford on a nearly new top spec Focus that had been in a flood unbeknownst to me, after 6 - 7 months of constantly returning it and them not being able to fix it, and them also not being able to find a like for like replacement I still just paid the difference from what the shortfall was on my trade in and walked away. I could have made the dealers' life hell, I could have kicked up a huge fuss but at the end of the day they had tried a couple different routes and weren't able to sort the problem, and I was happy to part with some money and walk away without a car for my own peace of mind. It baffles me when I hear these stories that people have the energy or spare time to go through these hearings and court procedures, life is short people. Cars are just metal and rubber at the end of the day, and sometimes they go wrong, end of story.

[@mickthompson584]

The down side of being a car dealer! thanks for sharing feller.

[@FleetAdmiral215]

She's got more front than Brighton!, out of warranty ! 7K miles later & and you've bent over backwards, She's unbelievable, You'll Win this hands down !

[@jamesmacdonald3090]

If the claimant isn't using legal representation I wouldn't be surprised if the case dissolves before going to final hearing? Doesn't help you as you may not be able to claim any costs unless you start a claim against her?

[@bear1245]

The valve must’ve gone after the pump was replaced. The other garage rinsed her!

[@bigbadboodah]

Shes a thief.

[@WillMorgan89]

Independent witnesses/inspectors/experts can cause havoc, I remember when my parents' fireplace front glass exploded (and I mean exploded) in front of me, taking out the TV and other furniture. The independent glass expert said that it couldn't happen with this particular glass and we lost the court case.

[@gregtaylor6146]

Should have been thrown out at that pre-trial hearing, look up 'privity of contract' ..... the judge had no right to 'give options' he/she is not there to give legal advice, to either party. IF she pulls out, be sure to counter-sue. Refuse the direction for an 'independent' survey, they NEVER are!

[@cheekymonkey666]

from what you said about the repairs and the duration the car wasnt in your workshop and the fact the owner did 7,000 miles more... then the owners doesnt have a case...

[@HK.Builds]

Thanks for sharing this, new subscriber. You are a class act and I would happily buy from you. Sorry you had to go through this.

[@m.macdog5113]

You have a great voice....voice overs, radio .....

[@gwengo4167]

Best of luck with it all. It’s obvious she’s trying to swindle you. Sounds like you hold all the cards in this situation. You shouldn’t be paying out anymore.

[@Ian-ev5tg]

7 months isn’t outside the consumer rights act 2015 though. They just have to prove it was there when they bought it and if it’s part of the same issue Ie the suspension then I’d imagine they would be sided with at court. Also a log book isn’t proof of ownership. Surly they would want a receipt of sale? Unless that was in the aunties name?

[@paulgray2387]

These type of people ruin it for everyone. Car traders will just stop selling lower value vehicles if they have to go through this every time. Let’s hope they see sense and crawl off to the stone they came out from…

[@itsmephil2255]

Listening to the story, I wouldn't be surprised if they have done similer before, not necessarily with cars but other expensive goods Im guessing with all you have done, it will cost them more in the end Good luck 🤞🍀

[@danecowan678]

This is laughable. I would be mortified if I were her. It’s amazing what the general public must think. This should be put to bed immediately, even if you were still willing to work with her (and probably repair the fault) after any warranty/guarantee period says a lot about your business and how you like to look after your customers. This lady does not deserve anymore of your time, you’ve dealt with this perfectly! This stuff goes on day in day out and yet a lot of people still think dealers are the cowboys and conmen. Hope this all clears away soon - keep doing what you’re doing 👍🏼👍🏼

[@ShiftingMetal]

Thanks Dave!

[@barryrathbone]

Thanks for the update. I can’t see how she can claim more than what she paid for the car? Some people think that car dealers are rogues but dear heaven customers seem to be far more dishonest! Good luck with it all,

[@ShiftingMetal]

Thanks Barry! 👍

[@JamieGormer-d7v]

I had something very similar ,while working at a garage , Customer called in and asked if I could fit a water pump on his 3 series BMW ,he booked it in , The car turned up on a toe truck which I did think a little odd ,as most people we see drove there cars in ,even with major leaks I fitted the pump bled the system had it running and checked for leaks and temperature which was all fine I told the customer to keep an eye on water levels and temperature,,as we had done the job asked ,wealso did a block test ,but everything was showing ok at the time ,but because we didn't know the history of the vehicle and how long he had driven with a fault ,and even told him to pop back anytime so we could just check over if he was unsure Customer collected all ok , 4 months later had court collection officers turn up to take goods in the value of 4k ,got onto my head office which payed the money but also disputed the claim We then had to appear in county court ,where the customer,turned up with his mum , The car had supposedly broken down ,been toed to another garage where it had been diagnosed with a head gasket blown , The judge turned to us and asked about our warranty procedure,which we explained was 12momyhs ,and we had not been contacted about inspecting the car or repairing the fault if it was down to us When the judge turned to the customer and said will you let them have the car to do the work under warranty if it was a fault caused by us The customer replied we can't because we don't own the car anymore , The judge replied,so your trying to claim money for a car ,you don't no longer own ,they replied yes but we didn't get the full value for because of the head gasket ,The judge then asked who bought the car , family or friend ,the customer replied No the other garage who diagnosed the head gasket Judge then gave them court cost also asked myself and my area manager if we were out of pocket for the day which we just said no , We were told to leave don't know what happened to them after we left the room

[@richarddyasonihc]

Unfortunately, there are some people who will carry on with a claim, simply because thEu wish too make a point that ‘it wasn’t just the money, but the principle which was at stake’, some people have even bankrupted themselves over ridiculous issues - Simply to win a ‘moral victory’.

[@yorkshiremike5083]

Sounds positive, based on the initial hearing 👍

[@carukchannel]

I cant see this going anywhere, be amazed if you hear anything in the next 28days. The daft thing is even if she wants to claim the money for the car back your entitled to 45p per mile as bench level, under section 24 para 8.

[@matthewjenkins1161]

When sold to your customer for approximately one fifth of it's original retail value, it was a 14 years old vehicle with many cutting edge complex systems having covered 146k miles. Problems are to be expected now and again and you went beyond what the law required of you.

[@oxfordgreenbus]

I hope she's given up the claim because it doesn't bode well on her behalf starting off with possible deceit of ownership amongst other issues.

[@paulhardy2014]

Still got everything crossed for you 🤞🤞🤞

[@ShiftingMetal]

Thanks Paul 👍

[@MrMoss786]

Very interested to know how it progresses

[@Mhlikescars]

Problem is people see a once £50k Audi for £7k, and expect £7k car running costs. I'd love a 330i, and I could afford one that's about 5-6 years old. But when I think of the cost of services, the cost of any repairs it might need I realise it's not the right financial decision, however when I move up the ladder at work, I definitely plan on treating myself to one.

[@gulfstream7235]

Smart...

[@wellybobs4403]

330i is very reliable. I would not mind having one ate 7 years old... I run a 6 year old xc60 and it's great. Very cheap to run.

[@guyr7351]

So true, I have this discussion with my wife’s granddaughters. Buying a high mileage premium rand car is ok if you have the funds and ability to cope with services and repairs as things like clutches will be required

[@jordanplatt3916]

Yep this! I bought myself an 07 q7 just like the woman above... So far I've spent £1500 in just over 12 months on just servicing Mot and a few faults is what it is, but I can't see myself getting rid atm just because of how amazing this thing is for load lugging kids around 😂

[@guyr7351]

@@jordanplatt3916 would there not have been an alternative “cheaper” brand for the same money that would be lower mileage and less likely to need the repairs. It’s cost £30 a week in running costs, ouch! Especially fuel on top?

[@trucker5722]

I would just sit back and let them dig a even bigger hole for themselves.

[@shahsheikh541]

I can see why she’s divorced…..my congratulations to her ex, you really suffered.

[@sarfarazahmed3113]

Unfortunately, you have to put up with uncanny clients, as he is mentioning, in sales of car trade. Absurd client!

[@parvinkukar1259]

You obviously got a mad women who just wants easy money. You got nothing to worry about Thanks for the update

[@kjh789az]

Fortunately, sounds as if the judge is fair and even-handed. Unfortunately, some buyers are unreasonable and / or on the take. Psychologically, this claim looks like a displacement activity stemming from the buyer's personal relationship situation. Good luck for a successful outcome!

[@merv690]

I would hope there is some kind of repercussion on this woman she seems to be just trying it on and will no doubt do it again if she gets away without some kind of penalty

[@wellybobs4403]

I hope she is charged with fraud.

[@ro63rto]

Independent vehicle inspectors are not to be believed.... Brothers camper got run into by a car. Car left his tyre marks on the side of the camper. We could see by the marks that the car had turned into us yet the driver claimed we steered into him. The inspector said you can't make that assertion by the marks. We tried to explain the physics behind it but he got more upset that we were proving him wrong.

[@DavidDouglass-uc6bi]

you went out of your way to try and help her as the car was out of warranty not many garages would do that, you seen a good honest trader so hopefully it will get thrown out of court

[@DaleSteel]

I stay away from big complex cars like that. In those situations just let them return the vehicle and give a refund

[@colinmeredith7114]

She is sliding down a slippery-slope that's highly polished...in fact I would suggest she will pay all your costs.

[@germulqueen3002]

I'm in NO way mechanically minded & I have no legal qualifications, BUT it seems to ME, that this claimant's "case" is "dead, in the water," as the saying goes! Looking forward to your next update, even though I SUSPECT that this case will be thrown out of court. I'd wish you the very best of luck, BUT I DON'T THINK you'll it!! 👍😀

[@ShiftingMetal]

Thanks, I hope you’re right!

[@sarahrobinson410]

I don't really understand this story.. I've bought many cars in my 45 years experience cars simply go wrong. Give you couple of my examples back in 1986 I bought from a Ford main dealer a ford Capri 2.0s came with a warranty (which I don't think its worth the paper its written on)I had to pay for a wiper motor replacement. The bill was around £60. Would never trade a car let alone buy a car or van from a dealer again.. But saying that I did buy a Ford Transit high top van from a main van dealer in South Wales.. Basically I had wheel bearing issues. I learn about mileage /parts needing repairs, and concluding my wheel bearing replacement was to last around 35.000 miles, only fronts go and one other item was the outer belt connects the water pump alternator and whatever, snapped at 100.000. The van had 77.770 miles on it. had it nearly 6 years on finance. But my anger was the van never lasted till its first installment payment. On rocky budget lack of work, low pay bla bla bla. 3 month or 3000 miles whichever, the garage screwed me out of £200 to repair. My van for December payment cost me well over £379.14 (van payment £179.14)Then my expensive insurance £141.25 and my loan repayment of £224.50. I started with a LOAN of £2500 of which £995 +a years van tax and a deposit on insurance.. I also bought a car recently within last 2 years and mainly my own fault because I should never have bought it.. A lovely Audi A6 2.7 TDI.. some service history, my concern on purchase was the tyres.. But evident my front tyres was in a shocking state.. That cost my £400 for new tyres Avon's from National tyres I expected them to last lots of miles. I had car serviced at a garage where its history was showing.. On mot (my 1st)it flagged oil leak from sump plug. It really never bothered me as on Audi if your car needs something your dash light will flash. So the next MOT I told garage the oil leak issue. Never in all my servicing days have I had a car loose its oil on service..(Why fit a non standard sump plug)? VAG One kind of sorted it my oil low level came on after 30 miles. I am getting bored of my problems with my cars and van, my choices when it comes to trying to save money on general wear n tear items.. My £400 pound tyres were cracking in there tread pattern..? Going back to your car sale, You repaired it, the customer wasn't happy, Sod court Offer them a refund, be smart charge them a kind of rental charge in lieu of ownership. Most issues are sensor related.

[@harryzero1566]

I have a hunch that I should consider getting my next car from you.

[@steveloader]

The car is out of warranty so tough! You have gone above and beyond your responsibility. We are trade and wouldn’t have entertained this dreadful woman! Well done buddy you handled this really well.

[@cloggsy1971]

Bonkers! Wash your hands of it. It is outside of any extended warranty or legal requirements… 🤦🏻‍♂️

[@krakenwoodfloorservicemcma5975]

I had a customer that never paid me or many other contractors in town. he had the audacity to ask me to refinish another floor for him. I took my 6HP drum machine with a 24 grit belt and carved a giant Union Jack flag pattern in his oak living room floor about 1/4" deep. I was ordered to pay 7400 dollars to the customer by the court system. It was worth it though. Normally i would feel bad about ruining antique oak, but the place was such a dump anyway.

[@colincleary8669]

Hope you get sorted some people are just arseholes my response would have been 2 words and the second one would have been OFF I think you have been more than fair good luck hope all goes well 👍

[@TheYjmfan]

I think you have been more than fair it’s just a customer trying it on.

[@user-te1le7ck6b]

Mate I aspire to be this calm , I’d be fuming I’m assuming you had some legal insurance. If they lose do you get your fees back ?

[@kevinmoffatt]

When I worked at a Ford main dealer in the 'eighties we had a guy come in who had just bought a new Granada. He boasted to my colleague that he had just had a full refund from Volvo on a two year old car and that he would do the same with Ford. When I left two years later that was exactly what happened due, apparently, to an unresolved brake judder.I am a gentle person but he had a manner and face that caused hostile thoughts when you saw him.

[@ShiftingMetal]

😂 I know the type of face you mean! 😂

[@davewhittles]

ive seen other dealers like chops garage having nightmare customers as well

[@ColinWatters]

Even if you were liable they I believe they should give you "opportunity to rectify".

[@humourless682]

Send the claimant an N266 (notice to admit facts), and ask for the diagnostic report, + itemised details of all that's being claimed for, and costs of same. It's VERY unlikely that there will be any sort of response to the N266, and if there isn't you can apply for the claim to be struck out as an abuse of process. Not a good idea to get "experts" involved, as this will be very costly and can probably be avoided if there is no response to N266.

[@badwolf4058]

CPR r. 32.18 doesn't apply to the small claims track.

[@humourless682]

@@badwolf4058 I wonder are you legally qualified? Justice Eady seemed to think the N266 does apply in the small claims track, and issued an unless order, in respect of a claimant who ignored an N266. Ultimately, the claim was struck out as an abuse of process, for failing to comply with unless orders.

[@badwolf4058]

@@humourless682 Case citation, please?

[@michaeljose8122]

In your view is the same as a request for further and better particulars under cpr 18?

[@marknucita8284]

Good evening, my ex-Mondeo is in the 10-clock auction in Birmingham tomorrow in Manheim, the sad thing is I was hoping to watch it go through, but it's trade only. If you are watching could you let me know what it goes for, please? Have a great easter, looking forward to part 2 of the court case, had a similar dispute over a kitchen contract

[@ShiftingMetal]

I won’t be watching… but I could put a bid in? 🤔

[@marknucita8284]

@@ShiftingMetal Fantastic let me know what it goes under the hammer you could do a video after that would be great , you are ok to mention my name as a subscriber. A quick clean and its ready to go even done the fuel filter tracking 2 new tyres on the front and new battery in the key fob, heated cooling seats

[@ShiftingMetal]

@@marknucita8284 Ok deal, I’ve put a proxy bid in. There’s no pictures on the listing or much information regarding the V5 and keys being there! So I’m trusting you Mark! 🤞😂 All for the benefit of the viewers 🫡

[@marknucita8284]

@@ShiftingMetal V5 5 pressent & 2 keys

[@marknucita8284]

@@ShiftingMetal Diod you win , what did it make

[@gruppe8]

I spent several decades in the retail trade, and one thing you can't fix is stupid, My favourite was someone that bought a pentax camera in the late 80s, bought it back 6 weeks later dead as a dodo, he wanted a new one but we sent it back to pentax, that returned it as sand contamination that voids the warranty, he takes it away then comes back and says he is not disputing the sand is in it but..... wait for it.... the sand got into the camera after it was faulty, i nearly laughed at him, but this was a spoilt 20 year old i realised this because his mummy then took us to a small claims court, the judge then says to them go and get a report that proves it, of course they couldn't mummy comes in to tell us that they are dropping the case and her, her family and everyone she knows..... that's about 4 people will never buy a camera from us again, she spent more than the camera was worth and still has the doorstop no doubt :)

[@stevecoinitin7521]

Nope, wouldn't stand for that! Maybe 3 weeks and 600 miles since repair, but 4 months and 7000 miles is where I'd flatly refuse to deal with a customer. It spells trouble! 7000 miles is a years commute to work and back for many people. Customers like this, who get away with it, probably try this trick all their lives and cost all other motorists a higher repair bill for the garages to cover costs, a bit like how it was with uninsured drivers causing accidents. Leeches!!

[@UnusSedLeo-w5l]

A cheap Audi Q7.... Avoid those cars and their clients.

[@johnlerigo9703]

Name on v5 isn’t proof of owner , it’s only keeps name . Judge not sure of the laws in ownership of car,

[@ShiftingMetal]

Name on invoice is though…

[@AliBees]

Just seeing this video now. The other party sounds dishonest and obstructive from you what you said, and I don’t think they will come back with the judges options as it all sounds fraudulent of why it was put in her aunts name, it will not go anywhere

[@pizzalover3]

Was told by another car dealer that Audi buyers are bloody nightmares and fussy cnts.

[@Darny1able]

as out of 3 months warranty does she have a case at all will she be liable for your expenses in this case if she loses

[@EssGeeSee]

She’s not from Saff Landen by any chance?

[@dragonheatgaming5005]

I'm sure the other party in the divorce proceedings would like to hear about her potentially hiding assests. Courts really don't like people hiding assests

[@Whackypads]

Some people completely take the piss. Fairplay ta you for trying to help months after your not responsible for. Just nasty ppl but karma is a bitch 😂

[@elizabethbarrow2879]

Get your legal team to get testimonials of said mot people of anything they found or didn't find

[@roytruett4646]

Let’s hope commonsense prevails good luck