TOP 10 QUESTIONS THAT CAR DEALERS HATE! How I answer them..

[@OldCarsNewVan]

Funny👍 Dare you to do 10 questions / statements that some (not all) car dealers use that customers hate 🤣 I’ll start - ‘it’s got a full service history’ - you get there and the last stamp in the book was 3 years ago 🤣🤣

[@brianiswrong]

Naughty boy😇 2) it only came in yesterday and your the 4th person to view it

[@OldCarsNewVan]

🤣🤣 3) it’s in the best colour - usually when it’s something really sh*t and odd

[@ukultimaterc]

4) yeh I'm sure it's got 2 keys, if not we'll forward the 2nd key on later!

[@ShiftingMetal]

5) They all make that noise 😬😂

[@OldCarsNewVan]

I’ll think of number 6 in a mo - but a couple of bonuses for you from the 80’s. Went to see a Renault 5 GT turbo - trader said, ‘it's great, goes really well - it just don’t Turbo that’s all’. Topped by - ‘it’s had 1 careful owner - he was a Dutch man - name of Hertz Van Rental’ 🤣🤣🤣

[@steverogers7473]

IMO, there IS a statistical correlation between number of owners and the condition of a car. (Depends on car type and age, but generally a 20 year old car with 3 owners WILL be better than one with 9 owners.....) 😁

[@whichwasher2007]

Not true at all. My 21 year old car has 8 previous owners. Yes I'm the 9th one. And it's all dependent on what type of car it is. My van was 8 years old with lower milage when I bought it with just 2 previous owners. Its still not running right. As previous owner had it parked up for 2 years due to lack of work due to the C19vid. My old suzuki GV was 15 years old with full stamped history with 3 previous owners and ran perfect. Its now onto its 5th owner. Owner 1 from new to 2010. Owner 2 from 10- 22. Owner 3. From May 2022 to October 2022 (3dr to small for them). Me from October 2022 to December 2023 (stop gap while my other car awaited major repairs)

[@anarchodandyist]

That is utter bollocks 😂 There are so many variables to the condition of a car. There are not hard and fast rules.

[@steverogers7473]

@@anarchodandyist ok then.

[@highlandmalt6368]

I agree - particularly with performance cars. When they've passed through numerous owners it's often because people buy them and can't afford to run them, therefore they've probably been poorly maintained. Obviously, the history is key, but the history is usually a lot clearer with a one or two owner car. Dealers always tell you it doesn't matter when a cars had multiple oeners, but will never hesitate to use it as a selling point when it's a one owner 😂.

[@PointNemo9]

​@@anarchodandyist He said it's a statistical correlation, not a hard and fast rule

[@andrewf7822]

Great video Joe. Next time someone asks 'why is the mileage so low?' put their mind at rest by saying ' it has only been used as a track car 3 or 4 times a year.' 🤣🤣

[@iamyourfuture808]

🤣

[@JeffPower-dv3zl]

😂😂

[@normanpearson8753]

Say ," It breaks down a lot , so it's at the garage all the time" .

[@Woofersgalore]

Brilliant !!!!!

[@col8981]

Nobody trusts a used car dealer so, you can understand people asking questions when they about to part with £

[@Enjay001]

And that's a big part of the dynamic to remember: the potential customer is considering buying what might be the most expensive thing they are going to buy all year, maybe even ever. They are possibly pushing themself to the upper edge of what they can realistically afford. It's also a deal that they will have to live with the consequences of for some time, potentially years. It's probably a big event to them. For the salesperson, it's just another Tuesday.

[@davescrivener8510]

The dealership version of "I've got another one to look at" is "we've got someone else coming to look at it this afternoon". No problem, if it's still available next time i come, we'll talk about it, but I'm not being pressured into a sale 😂

[@seanyd5698]

Haha yeh " this is a great car its had loads of interest" ....but it still here isnt it 🤔

[@totuudentorvi7781]

So what SHOULD you tell the dealer when you have another one, or three, to look at? It's stupid to buy the first one you see. You have to know you are getting a good one so you have to have a comparison.

[@geebee6737]

I bought a low mileage VW and everyone said I'd paid too much but when the EGR valve went just 3 weeks later I was so glad I had a warranty when the garage picked up the tab for a £1200 bill. Low mileage cars can be troublesome as diesels aren't meant to be used on school runs and supermarket trips......go for a higher mileage one that's been used for it's intended purpose , motorway mile munching 👍 Someone mentioned avoiding cars with mismatched tyres.....don't overthink this one guys. Replaced all the tyres on mine at purchase to Bridgestone Turanzo's....super grippy in the wet so aquaplaning not an issue.....being a front wheel drive the front tyres take acceleration stress , steering and engine load so wear much quicker. At the MOT these needed replacing but the main dealer only had Falkons they reassured me were just as good as the Bridgestones.....first change. Then a puncture in the rear that was unrepairable meant a second change and me running 3 different brands....I opted to do this as the tread depth on the other 3 tyres didn't justify a full reboot. I do intend on replacing all these tyres once I've had some wear out of them for some All Seasons all round.....does me having 3 brands on the car make me cheap ? I think not 🤣

[@gingernutpreacher]

Do you remember when they had Glow plugs that need 30 seconds and people didn't let them warm up and you would get raw diesel down the bores then they say it's only done 120000 miles why is it run like a bag of crap

[@Jack-lo1uc]

I wouldn't sleep at night if I didn't have matching tires😂

[@totuudentorvi7781]

Mismatched tyres seriously affect handling of the car and even its braking performance. It's downright dangerous to use mismatched tyres so I would never buy a car that has that. It tells me all I need to know about the previous owner. When you have a puncture you replace two tyres unless the punctured one was brand new - and you replace with the same type of tyre. If the same type of tyre is nowhere available - then tough luck, you replace all four.

[@ltgltd4228]

​@@totuudentorvi7781If you're ever trying to persuade someone who won't spend the money, some points: mismatched at the rear doesn't affect braking performance as much as at the front. Biggest danger of mismatch is mismatched season types or tread depths. Two summer tyres in same price range with same tread depth are going to perform similarly. I had girlfriend who put on cheapest £30 tyre every time, and even replacing just one front tyre with a Rainsport the car got so much better at not aquaplaning, and at braking in the rain; despite what logic would say, it didn't pull to one side when braking, thanks to ABS/ESC and generally light steering feel, but it did already transmit the feel of the road better and pull the car to a halt quicker. If the person is the type to only replace tyres when failed an MoT, the sharkskin tread lining on the Rainsport works leagues better when at lower tread depths (found this out when bad tracking caused me to have 4mm outer with 1mm inner on both fronts, and it finally started to perform slightly less causing me to discover the culprit. I wouldn't recommend mixing summer and winter ever, completely different compound hardness/flex affects how ABS operates in the dry, never mind the obvious dangers in the snow!

[@GTFour]

@@totuudentorvi7781I’ve done it both ways and 9 times out of 10 I can’t tell the difference either way lol

[@theodoricsmith577]

I told a dealer i had another one to look at (true), but i phoned back and left a deposit two hours later. It's perfectly reasonable to look at two or three options.

[@totuudentorvi7781]

Indeed. It's always the smart thing to do and professional buyer's guides always stress that you need to see more than one example. I can testify it makes a huge difference too. Without a point of comparison you may never find out a car isn't performing the way it should.

[@Trev5]

I've also driven a good distance to view two R171's - Second MB Dealer example had a dented front wing...!! So phoned the first dealer back and collected a week later 👍

[@DeejayP999]

I totally sympathise. I've bought every car I've ever owned from independent dealers and I have had zero problems. Even new vehicles aren't perfect (I've bought plenty of those, too) and if you're buying a used vehicle, well... It's been used. Get over it. Know what you're buying. Know that dealers are making a profit from it. And accept it. They're providing a service: You want to trade-in. They do it. You want some come back. They provide it. They're not out to rip you off. Business should be mutually beneficial: Car dealers (mostly) aim to give you what you want and make a living out of it. It's a two way street. Don't be unreasonable.

[@curious2travel]

Interesting video. To answer your question why people who say 'no rush' then hassle you to have the car ready quickly. I'm a psychotherapist, and my hunch is this is about primary and secondary defences (a psychoanalyst called Kohut wrote about this). In other words, on some level of consciousness, the first defence is 'I want that car quickly' and this defends the person against the difficulty in tolerating frustration. This drive can be at a deeper level of consciousness so they may not even be aware of it. However, this urgency can seem demanding and unreasonable to them, so their secondary defence kicks in to defend them against that, and so they say 'no rush' - but this of course disguises their true motive 'I want that car NOW!'. Anyway, that's my stab at it, with posthumous thanks to Kohut. Love the video, have subscribed.

[@ShiftingMetal]

Thanks and I think what you say makes perfect sense. They’re worried they’ll repeat history and be annoying so they profess that they won’t be to convince you and themselves of it!

[@curious2travel]

@@ShiftingMetal 👍

[@MrWilliam.Stewart]

"One owner" can be a blessing or a curse, it all comes down to the owner. Some owners just ruin cars, so the longer they own it, the worse it becomes. You make a good point, 10 enthusiast owners who love their vehicle for a year each, makes a better buy than one disinterested owner who's had it for 10. For example, have never sold a car in worse condition than when I've bought it, because I appreciate cars and respect the engineering, designing, and production techniques that go in to producing them. Buying a car is fun. Selling a car is not fun.

[@totuudentorvi7781]

The simple fact is that people are much more likely to sell a troublesome car than a good, reliable one. Therefore the more times a car is sold the more likely it is that the reason for it is trouble.

[@brianiswrong]

For me,the first thing I look at when wandering around a dealers, is to look at the tyres fitted and the condition of the front alloys and discs condition as an instant view into the condition of the car

[@ianbrown5955]

Most second hand vehicles are fitted with new or second hand tires that are evenly worn.

[@Chris1ar]

Absolutely, ditch finders are a huge red flag.

[@robtt997]

Neighbour bought a year old Jag from a main dealer . I saw it had cheap new rear tyres fitted . Pointed this out to him and after some correspondence with main dealer turned out car had been used for hire and not ,as he was originally told , by Jag management. Those cheap tyres were the give away . Car was returned to dealer

[@garyhockaday8022]

And never look at a car in the rain ..

[@markpashley1831]

@@robtt997should have done a vehicle check before taking the car in the first place

[@oilburner225]

I remember phoning a dealer for a particular vehicle he had for sale, as the mileage wasn’t advertised that was my first question. The dealer replied “how the f*** do I know, I’m sat in the f*****g office”. Needless to say that is one dealer that I would never bother contacting again 😊

[@steverogers7473]

What about: "You can test drive it if you are going to buy it..." 🤬

[@rugby86]

Surprising they didn’t shout down the phone to you, “give me your f%#%ing money! 😂

[@JohnMorten-px6my]

Well he was honest telling you he didn't know fork all. 🤣🤣

[@Pierremontquaker03]

I sold my car to webuyanycar with a known fault - when I took it they never asked any questions and were just interested in the bodywork and any lights on the dash etc. I suspect a lot of people do the same - but at a certain price point in the used market is a minefield - but I enjoyed your rant.

[@1gerard47]

We buy cars here in South Africa is like playing Russian roulette. 😂

[@WheelsChrome]

When these cars go to auction and car dealers buy them they know they have been sold because of problems. Do they fix them or hope we the buyers don't find out to soon?

[@gavinlong8227]

I work in retail of specialist products and it's nice to know customers are exact the same in other fields too! Spot on, and so funny to listen to!!

[@lifestooshorttostress519]

first thing to do when looking at a car from a dealer is check that dealer out online. a good dealer will have a good rep, sure there will be bad reports from disgruntled buyers, but then some people will give a bad report if the cars not sold with a full tank of motion potion. I find it easier to simply send an email asking will they fix any MAJOR issues if they occur. the reply email is the best warranty you can have. a hidden/masked fault wont last the 3 months you get warranty, so if somethings going to fail it will fail pretty quick. stuff you can expect to fix yourself are usually windscreen wipers, bulbs ,wheel balance and tracking ,oil change and a really good valet. best advice is research the car, like the merc c class rear subframe issues, i learned that one the hard way.

[@richardhaywoodh]

True story, I was there. Customer enquiring about a Ford Escort RS2000: 'Has it got a stereo?' Dealer quick as a flash: 'No, but there is room for one!'

[@user..Aa..Bb..]

Informative vid I absolutely hate car dealers. These people think they are the only knowledgeable people who deal with cars and the rest are just plums. Yet you want our money to keep in YOU in business. Just listen to the buyer and deal with it. Its part of the trade. All we want is a genuine car. A dodgy trader will sell you a car for the sake of selling . Ive dealt with some awful businessmen, tricky traders. I've even put myself in trouble once or twice to teach traders a lesson. You should only sell items that you would buy yourself. Sorry for the rant. Lol

[@ShiftingMetal]

Devastated to hear that 😅 Rest assured, the last thing I want or need is your money! 👍

[@user..Aa..Bb..]

@ShiftingMetal 😆 😆classic trader response. 😆 Good. I haven't got any left. You guys have robbed me, but I do have a 64 plate vw , Jetta 180,000. No history, mechanically sound. , I think. Just 24k. 🤣😅 All the best in your business. But Please do keep the buyer in mind some really don't have the blessings of money.

[@paulmeans9561]

go and buy privately then

[@Thuds593]

@@ShiftingMetalwell you do need the money otherwise you’d go bust and be working at Tesco.

[@ShiftingMetal]

@@Thuds593 It would take a lot more than one missed car sale for that to happen🤣

[@marcjeffery]

I think your honesty is refreshing and as such, I would buy from you.

[@roverchap]

I'm not in the trade but I have bought and sold a few cars in my lifetime, and motorcycles. These points ring true, I may have been guilty of some myself, before I started watching used car business videos. Dealing with the public is never easy, and these days car buyers' expectations have been raised to unrealistic levels by consumer TV shows, and the like.

[@theoutsider6191]

Sadly today clocking cars is far more common. The rise of people getting cars through finance deals that restrict their mileage means people often get mileage "adjustment" companies in to adjust their mileage before service and MOTs so nobody knows it has ever been done. This way they can not pay for excess mileage and keep their costs to a minimum. There are hundreds of companies in the UK that will do this for you at your house and wherever for as little as 50 notes. You can also find videos of how to get the right kit to do it yourself on KZbin....

[@dirkdiggler164]

V5 - Be all over it, if the dealer claims it is unavailable or fobs you off walk away. DVLA - check it out online. Was once sold a decent looking used VW from a main dealer that was in fact a Cat C. Returned it immediately and fortunately was refunded. Cat C and D cars being sold on are far more common than you think.

[@rod058]

As a customer I ask annoying questions you mentioned above. Not for malicious reasons but because you’re not simple buying a car you’re building a potential long term relationship. If you click (feel respected) with the dealer and feel they are interested in you as a customer highly likely I’ll use them for my services, repairs and then future upgrading to next car. Once I find a good dealer I’m loyal. My bad experiences have always been with with dealerships. Recently I was ready to purchase next car and went to three main dealers and all showed little to no interest. Ended up going to an independent dealer and had fantastic experience and bought one of their cars.

[@WheelsChrome]

I buy a car, not a relationship. I already have a garage for service and repairs. I buy the best car I can find for my money and taste whereever it is in my country. After that I will never see them again. So I don't care about them. I check the car and info on hand. Testdrive and decide.

[@nicholasbell9931]

Are you really a used car dealer, Joe? You just seem so honest, straightforward, and really nice 🙂

[@ShiftingMetal]

Thanks Nicolas, that’s getting quoted on my website 😉 Are you able to tell that to my Mrs as well?! 😅

[@nicholasbell9931]

@@ShiftingMetal I think I might keep out of that bit😁

[@garethjones8047]

One that I see quite often in private adverts is "Starts first time"...... Yeah mate, its meant to..... Its like a throwback to a 1980s Auto Trader

[@ShiftingMetal]

😂😂

[@TwizyMan]

Reminds me of adverts in the late 1950s when my parents were looking for cars. Nearly every advert in the local paper said "Good Runner" LOL

[@duncanmurrant731]

You mention warranties, Problem with warranties are, some just aren`t worth the paper there wirtten on...same with the with "cap" insurance. Addmin fees is another extra, why not just put it on the screen price of the car ?.. Another deal breaker for me is, I don`t buy a use car with only one key, dealers expects buyers to pay £150 plus for one... so with addmin fees & the possible cost of a key, that`s another £300 quid.

[@VisorView]

Just watched a YT video, 2012 VW Passat. They drove from Morocco to London on a single 77 litre tank of fuel. 1500 miles. £30 road tax, and they paid £2500 for it. Fuel economy is the one thing that I always research, along with road tax. My V50 1.6D estate is £20 a year. 55 mpg. Over 8 years I have paid £160 in tax. Most other cars are £200, so I would have spent £1600. £300 would be £2400. When it comes down to running costs tax can form a huge part of the cost of owning the car.

[@MichaelSmith-hz1oz]

24 owners, 185k miles, no bargaining with price because I’m a car trader and everything I sell is fantastic…..this is the type of attitude that put people off buying cars n handing sometimes vast amounts of hard earned cash over.

[@ShiftingMetal]

The opposite of what I’ve said then?

[@huwjones5879]

Nice video. The "how many owners?", should strictly be "How many keepers?" as this is what the V5 records. It could be a family owned car passed down through three siblings, but only actually owned by one person. However, I digress; If a car is 3yrs old with seven keepers it might raise a red flag with me, but 15yrs old with seven keepers, not so much.

[@dannyhill896]

The owners ones is a valid question. If it’s had loads of owners I wouldn’t touch it, i get your point. But to me it just looks like the cars been passed down to bad fault.

[@chriswaters3572]

Hi..I would argue the 'how many owners' .As someone who has had performance cars for decades I am and have been put off by performance cars with 10000 miles which have had 6 owners..! Has it been tracked by different people at different levels of skill and driving ability...etc etc..I think a lot of the other questions you quote are just breaking the ice between the customer and the dealer and so are said automatically..for example to talk about the car appears more realistic than asking you what you bought at your local Tesco with your nan last weekend...

[@user-ue6iv2rd1n]

I'd say somebody who actually has to maintain the car and keep it long term is better then somebody dumping the clutch and banging through gears then shifting it a few months. He can keep his high owner cars, I'll stick to nice looked after low owner cars.

[@martin1125]

Its good to know it's not just me that has all the awkward customers! You're spot on with the no rush customers, it's always the same 😮

[@bleakyfinder2692]

Customers have the right to ask questions. If you do not like being asked questions about a purchase, then you need to find another job, simple as.

[@ShiftingMetal]

Don’t take yourself too seriously

[@Internettoughguy547]

@@ShiftingMetalwtf do you mean if I’m spending 25k on a car expect me to be asking many questions. That’s standard

[@ShiftingMetal]

@@Internettoughguy547 I never said you couldn’t, did you even watch the video?! 😂

[@Internettoughguy547]

@@ShiftingMetal “don’t take yourself seriously” explain maybe it must be tone deaf

[@ShiftingMetal]

At no time did I say anyone couldn't ask questions. At the beginning I said don't take this personally, I've asked these questions myself, but rather than see the funny side, insecure people jump in the comments saying' I'm spending £25k, I will ask questions' or 'you should find another job' 🙄 Bet you're fun to hang out with

[@benjones1180]

My pet hate is people that spend their last penny max themselves out on a monthly payment then don't have any penny to repair a used car that eventually WILL break in some form or another

[@BrunoDeroberto]

I sympathise with you. Customers can be very difficult. Car dealers get bad press as it is. They are generally OK from my experiences. It's not an easy job .lots goes on behind the scenes that the public don't see. Sourcing a good car , doing the admin, fixing it, Mot failings etc etc etc. Keep up the good work .😊

[@Preeno]

Nice video and interesting to hear perspectives from the side of the dealer. I honestly think the no rush line is people being polite face to face but then expecting you to rush.. 😁

[@Frogboxer]

He forgot to mention car dealers make a lot of money selling you credit deals....I paid cash [bank transfer] and the dealer actually asked me to take out a loan anyway just for a short period and then clear it....er..no...he gets a bonus for the credit deal and you get the hassle of sorting it out later....sounds good to me.

[@156dave]

Only if will split his commission with you

[@computerprogramme]

The issue with warranties is they are mostly worthless. I don’t mind paying a fair price from a dealer that I trust to deal with issues that arise, but there is no way I am paying for some scam warranty that the dealer is a reseller for. Those warranties are not worth the paper they are written on.

[@johnristheanswer]

Re refundable deposits. I rang to enquire about a car only this week . Turned out it was " due in stock " the next week even though they had a picture of it on their site and they asked me for a holding deposit to ensure I had first look at it. It works both ways.

[@chrisallen191]

the reason why we want to speak to the seller is to get a feel for the seller also ive looked at cars and have told them im looking at another to get a feel for which one you like best could be a technik and a s line and you wanna test both for comfort you dont know until you test both but i have an idea what you mean

[@scotty6346]

Condition and service history is all i am interested in, My current daily a 2003 Volvo D5 manual has a full Volvo/Volvo indy service history, 242K motorway miles being the previous owners company car, It racked up 60K miles in one year! Drives as sweet as a nut, Shiny paint and no rust!

[@peterf46]

We’ve been looking for a new car for my wife and I might have to use all of these questions next time as revenge .One of the main dealers asked for some details about the car she wanted, she said not white or black, must have a reversing camera. The two cars he went and showed us were white and black and neither had reversing cameras in the spec presented. 👍

[@kainep]

Last one is spot on - who are you and give me confidence to buy from you - great point

[@neilt7145]

I understand why some buyers ask those questions as when you pay over a certain amount, you expect a degree of trouble free motoring. I always like to know whether it's been a Hire Car or a Taxi. I would hate to buy either, especially a Hire Car as I've driven many and treat and drive them like I've just stole it. I've just spent 15K on a Passat R-Line Diesel and it has a few electrical Gremlins like offside DRL not working and the Offside Rear door not locking. Company I bought it off, have it booked in tomorrow, to fix both with no qualms. Providing a courtesy car too while they fix it. As long as it is sorted I have no issue.

[@mikadavies660]

Top 10 Tyre kicker questions..... Whenever I want a car, I check the history BEFORE even going to see it. I always do a car vertical check. I always know what the insurance will be before I buy a car. Doing anything less is just bone idle.

[@davidhayes4814]

Sure …. All in good fun and stuff…. When most (normal) folk talk about terms for a cash payment, they usually mean paying by bank transfer, rather than via a finance package.

[@ShiftingMetal]

Sure, hence why I was talking about physical cash specifically. Most dealers are going to prefer a finance deal over ‘cash/transfer/card’ anyway as the finance company usually pays the dealer a commission

[@bobabout256]

Where did it come from is a good question. A car used in London for 10,000 miles has had a bad life compares to a car driving up an down the motorways with minimal stress. Cars that come from the coast have much more corrosion under the skin.

[@fxtblues]

Nothing worse than dealing with the general public

[@mickymac6571]

Dealing with car salesmen maybe.😎

[@garryburton1544]

Think you got that the wrong way around.

[@1gerard47]

Wrong dealing with a car salesperson is worse,not all,auctions are a way to get rid of crap.

[@CosgroveNotts]

​@1gerard47 I always send polished turds to the auctions

[@fxtblues]

@@CosgroveNotts RACIST!!! Oh you said polished.

[@chrishughes3405]

First vid of yours ive seen and nearly didn't click. The caps in title made me think you were gonna be angry type but you're likable and told me some interesting stuff despite me having no intention selling cars, I just like working on my own.

[@ShiftingMetal]

Thanks for watching!

[@LordInter]

not a miserable old git, most of the times I've said I've got others to look at I genuinely have and I think once or twice I did go back, once I called them to say I wasn't interested and they got all shity with me so I just put the phone next to me while they ranted 😊

[@tz6414]

Didn't know about warranty, I thought you could buy as a trade sale with no warranty. I have done as a private buyer.

[@ShiftingMetal]

If you are genuinely a trader or if it’s a business to business sale then the CRA doesn’t apply. As a private buyer you can’t sign away your Consumer rights with a ‘trade sale’ invoice

[@giffgaffnettwork5626]

​@@ShiftingMetalExcept if you get a signature for spares or repair only. That way, you're not selling a vehicle but a lump of metal. Asking a buyer to wait two weeks, while you mot, valet and fix faults, while you sit on their money, is slightly unfair, in my opinion.

[@rp6523]

I love cars, but buying from anyone is so stressful. Car dealers acting like I'm being difficult for asking questions or wanting value for money really piss me off. I'm happy to walk out having taken up their time. I've met a couple of decent dealers who seemed to understand my perspective, though, and I highly valued their time and attention. Maybe they talked shit about me when I'd gone, but at least they were professional during the deal 😂.

[@ShiftingMetal]

😿

[@dennism7813]

Like you I think one of the things that annoy me the most is being woken up an hour before I intended to and my brain starts with the what if's. Make sure the dog is properly tired before you put him to bed is my best advice..

[@Enjay001]

Often when I am looking for a new-second-hand car, I will have identified a few that I would consider via an internet search, and they won't always come from the same dealer. So, I have truthfully said "I have another one to look at." On several occasions, I have gone back later and bought the car I looked at before the "other one". I've also even called up dealers and told them that I was no longer interested in their car that I looked at because I bought the "other one" instead. So, sometimes, it isn't just a polite lie for the potential customer to extract themself from the conversation; it might actually be true. So, your guarantee that you will never hear from the person isn't cast-iron. ;)

[@Velickavyt]

Another myth around miss-matched tyres as that most modern cars today do not have a spare wheel in the boot. Meaning if you have a puncture on route you will be happy with whatever the brand tyre 🛞 the recovery van has in the back as you waited 3+ hours and £300+ later to get assistance to get wherever you wanted to go.

[@1234567marks]

Cash isn’t king for the reasons mentioned but also because the dealer then won’t get a kickback from the HP provider. How much is it to insure is a silly question. Period. How many owners is a silly question, it’s irrelevant, the service history matters much more. How much without a warranty is only relevant if an extra or extended warranty has been offered. Where did it come from, silly question, doesn’t matter if it came from the moon, condition and service history are far more important. Never say “there’s no rush”, it’s likely they’ll believe you and you won’t see your vehicle for weeks!. Why is the mileage so low?, because it hasn’t been driven much or it’s been clocked at some time In it’s life, check the MOT history for clues (free online) or do a basic HPI check for £5 I’ve got another one to look at = your car is too expensive. Refundable deposit isn’t a deposit. It won’t break down will it is a silly question.

[@dangosypethau]

informative even for us who like cars but who are not dealers, so I'm glad the dog woke you up early that morning

[@stevehughes7224]

I always look at how many owners. Simply put, all the crap cars I've had in the past had lots of owners. People get rid of cars that are always going wrong

[@flippingcarsrepairs]

Not actualy true it could be past down through family or friends or to expensive to run 👍👍👍

[@stevehughes7224]

@@flippingcarsrepairs you do this day in day out so your the one to know. It is something I always ask due to previous experience & these cars were cheap to run cars but for some reason always going wrong. Lemons really

[@ShiftingMetal]

It could be the case, it might be a completely different reason but I guess my objection is that high owners automatically means low care, there’s a lot more to it. If that makes sense?!

[@mikejoseph425]

I have been looking on autotrader and is it coincidence that dealers always list number of owners when they are low but never when they are high or they mix and match 1 owner of a car and when you phone up it is one previous owner which makes 2. If you have 2 cars with FSH and similar milage there be a difference in value as the number of owners rise (generally)

[@pachy444]

I won't deal with people that won't do cash, that's when I buy and when I sell. I'm not interested in using banks and that's only a last resort. If someone won't give me cash for a vehicle they can fk off.

[@Mariazellerbahn]

I bought a four year old car that had a lot of owners. Turned out that quite a few of them were salvage yards and insurance companies and it was impossible to trade in.

[@matterhorn1975]

I agree with all those apart from the one about ohh I have another 1 to look at. We looked at 4 Renault Clios between 2014 and 2015 before we went back to the 1st 1 we looked at and bought it

[@Sigma.6]

Glad someone has said this. The phrase "cash is king" is nothing more than a quaint old comment. I'm so tired of people saying it recently

[@prestonian1066]

More likely to get a discount for a bank transfer these days.

[@ShiftingMetal]

We (and other dealers I know) offer a discount for bank transfer!

[@PointNemo9]

People have started saying it more recently because they are resistant to what is becoming an increasingly cashless society.

[@theladyofthelakesFTs888]

You might not be so tired of hearing it once everything is cashless and you have a social score

[@ShiftingMetal]

@@theladyofthelakesFTs888 OK 🤣

[@muckspreader1able]

One thing you forget to mention is that these people asking these question are your livelihood.When I’ve said to,a garage I have others to,look at it’s because I don’t pick,the first one I see and more then likely don’t buy just any car.

[@ShiftingMetal]

I did mention that it was meant as tongue in cheek though.. And I own multiple businesses so it's not exactly my 'livelihood'

[@Craig-Sutherland]

1. I Just want a quick price for my part exchange!! 2. What’s your best price!! 3. I’ve seen the same car cheaper elsewhere!! 4. Elsewhere is giving me more for my PX!!

[@bowensgarageross-on-wye]

We're low mileage specialists so your 7th point couldn't ring more true! Good content 👌

[@ShiftingMetal]

I’m glad you do it so I don’t have to! 😅

[@msjcars2317]

Totally agree with the top 10 👍👌😃🚗

[@msjcars2317]

Great site location - Bowens Garage 👍👌🚗

[@TooBarFoo]

Motability cars are often low milage and they include (insist) on anual services and pay rebates for well care for cars. Motability is the biggest car buyer in the UK and they all end up at auction after 3 or 4 years.

[@markbailey7161]

Good video Joe my morning fix. I can see why some are annoying but sometimes people are nervous and less savvy and it is ur job selling cars and they are customers so they may ask 50 questions as annoying as it can be they need answers and explanations. I have asked a few myself lol 🫣 I get asked silly questions all the time at work as annoying as it is it’s my job and I get paid to give them the info they desire. Keep up the good work lads 💪

[@marciabaldwin2506]

Hiya Joe love the video and how many of you now conduct your business so people in the past have tainted the motor trade in this modern society we have so much information online that we didn't in the past keep up the great work ❤

[@anthonyinglis4078]

Fancy being asked to count legal tender money. Whatever, next. Sounds like your job would be great without those pesky customers 😂

[@0795omega]

used to sell really cheap cars from home and people would still ask is there a warranty with it🙄

[@thomascrown9109]

Loved the rant , I don't miss the car trade

[@snoberto]

Where did the car come from? I think it's a fair question as loads of garages take a part ex, just flip it in a day without any checks or fixes.

[@TheBaySelfDriveCarHireLtd]

I always ask for a refundable deposit, because if the car is not ready when quoted we may need to buy something else where. Had one awaiting parts for over six weeks, know one's fault but had a customer waiting for an SUV automatic booked out for hire. Once we say I'm going to buy it that's it but need the car asap, as losing possibly 68 pounds per day.

[@peterrogers3085]

Why is the mileage so low = It breaks down so much it not worth using.

[@mrlover4310]

Cash is king is because you don't have to declare it every time.....

[@BarryRudge]

Cash can be a bloody nuisance, like he says, you have to count it, someone has to take it to the bank and the bank charges you for paying it in. Like he says, margins are low in the trade. The last car I bought was on a cash transfer the garage didn't like it and tried every way they could for me to have finance. That's where they make the real money

[@BenEyah]

Don’t think he should admit that to however many people on KZbin, does t always look good for business

[@garyhockaday8022]

You never know what your quite getting with a second hand car .. maybe some people really need to buy new . High performance cars in particular usually have , had a few owners, it’s just the nature of these particular cars . I’ve brought high mileage cars and had no problems. You surely know a cars going to need maintenance, eg at say 100,000 plus !

[@mikewoodward9814]

My favourite from a car dealer is when you are looking to part exchange. What will you give me for my car? The dealer will say how much does it owe you? I then say will that influence your offer, the reply is no. Pointless question.

[@ShiftingMetal]

I can honestly say I’ve never once asked a customer how much their car owes them! 😂

[@marksloan4722]

Mate, I wish I was close to your dealership i'd buy a car tomorrow from you.

[@ShiftingMetal]

Thank you Mark 🫡

[@katscotty]

Hi Joe - Accusatory is a word!

[@kevinhaigh1654]

I have a 60 plate insignia and I bought it when it was due 1st mot ex motability car when I got it just over6 thousand miles and now it only has 45 thousand miles on it and I'm one of those people soon as a warning light comes on lol and ive full service history i am 60 years old and think it will be my forever car unless I win the lottery, another good post well done

[@ShiftingMetal]

Thanks Kevin! Nothing wrong with that, I appreciate an owner who takes pride in looking after their car. I do too, I’m just bad at keeping the paperwork up together 😅

[@willgoodchild4343]

These were my gear grinders What’s you best price as a first question? - you don’t know if they have a Px etc… I had a quote for more on my PX… why are you here then… and similar to I’ve seen a similar mileage for less… I love how people demand you value to we buy any car and often go there but wouldn’t buy a car from there… I’m guessing they px’d a shitter that way…

[@420somewhereG]

You should do a daily "rant" video 🤣🤣recently subbed so catching up on past uploads good stuff👍🏼👍🏼👍🏼

[@Nagsheadwarrior]

Little hint, get in wirh your local motorhome dealer, we twke cars in px and trade them throufh to traders so aleays worth trying to get in there

[@joelbrown2782]

I actually prefer low mileage, but I always check service history.

[@pauld7861]

Just curious mate why don’t you get the car Motd & basic Oil service before you advertise them? I do it because I prefer them to just buy it and gtf 😅.. I know this is an old video

[@ShiftingMetal]

Time and resources are stretched when you’re selling a decent amount. Hopefully with our new service centre coming we can try it 👍

[@pauld7861]

@@ShiftingMetal yeah mate understandable, I always get them motd just to save the hassle I would rather the customer in & out. Hopefully the new service centre helps turnaround

[@longbar2344]

the owner issue is due to the buyer thinking about moving it on in the future. puts joe bloggs off with high owners

[@trevatkin4869]

Brilliant video, So true.

[@parvinkukar1259]

Great vid, but in all honesty in all the cars I’ve brought in my life time never asked any of those questions except once I brought a bmw 1 year old with 3k on the clock and rang up to make sure and they said it must be a typing error and is probably 30k. A week later still advised and rang up again and asked for them to check the car odometer and it was 3k so gave a deposit on the phone and brought the same weekend I’ve also sold loads of cars and definitely get told they are looking at others which is a sign to me to offer discount now !!! So they don’t go away to see the other cars, but I always price my cars lower than most as I’m selling privately and most often and not sold within 2 weeks

[@hereIam1965]

Tried and tested method when buying a car is walk around it and kick all 4 tyres .. Ps : I've just bought a low mileage.. 68k .. it was for sale for weeks and weeks and weeks lol

[@davidoldboy5425]

I was laughing about your low mileage comments, you are spot on, low mileage is not always good. For 30 years I drove 50-60,000 miles a year, all but one car diesels, all Company cars. After 3 years every car exchanged had over 150,000 miles, all were serviced as required, mostly motorway miles on long journeys. The diesels were in my opinion just run in at this mileage, no oil consumption, they felt better then than at 20,000 miles (those of you in the know 'loose'), not so the petrol engine. I retired, and unhesitatingly, now doing less than 4,000 miles a year, bought a straight six non turbo with 148,000 on the clock. It is now over 180,000 and the engine has not missed a beat. It is long held by those in the know, that engines that are maintained, diesels will do 350-5000,000 miles, petrol 100-150,000 miles, my experience is that is true.

[@ShiftingMetal]

Diesels do thrive on being driven more miles for sure, you think doing less miles would be good for a car but it will ruin a diesel and it’s ‘systems’

[@stevieboymkii]

Accusatory certainly is a word 🙂

[@marknucita8284]

I don't sell cars but i do sell on Facebook market place most people are sound but you do get them. A lady said she was coming straight away to buy some chairs and didn't turn up .

[@Rythsi300]

Low mileage = elderly driver + short trips = serviced once every 3 years if that = half the oil is fuel and the engine is likely in a very bad state.

[@thelad6599]

Has the clutch been changed? ...the clutch is good. Simple yes or no please.

[@daniellongnose]

are warranties worth the paper theyre wrote on ? ive never had a successful claim yet,they have an excuse everytime 😢

[@FERRARIlegend1]

Try car verticle first. then get the reg and check the DVLA mot history if its had loads of advisories and fail history its been run on a shoe string.....next land sail or other cheap tyres another red flag

[@Jakesautomotive]

What your saying is correct I hate that

[@julesviolin]

Only 1% of dealers reply to my questions........... And when they don't bother to reply I know it's a lemon and they've saved me the trip........... Is service history present and correct? Both keys present? Approximate tread depth on tyres? Are tyres matching? Any faults or warning lights on ? Any evidence of accident repair? Is paintwork factory original ? How many owners? How long has present owner had it? (short ownership is red 🚩) What is the official paint colour called? What service history detail is there? Have cambelts been changed , and invoice evidence of this? Any more pics of driver's seat? Oh and finally No one asks this question except me but it saves problems in the future if you plan to keep the car long term..... How crusty and corroded is the underside? Can you send detailed photos ? I thoroughly inspect the cars I buy and take a mat and powerful torch. Gets a few sniggers from the sellers but I have the last laugh by not buying not buying rusty lemons.⚠️ I guarantee you I'm the fussiest car buyer you'll even have the misfortune of meeting 😂 Regards

[@leejohnson3068]

I always ask "where's your pork pie hat?" Or "do you know Arthur Daley?"

[@leejohnson3068]

Seriously though I always ask if the timing belt has been changed. The answer that boils my p@@@ is it doesn't say in the book but the price reflects that

[@apacheandy]

Ah yes, the delearship "service".....fill up the washer bottle and wipe the oil filter clean.