Upgrading the TERRIBLE cooler on the Dell XPS PC...

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Dawid Does Tech Stuff

Dawid Does Tech Stuff

Күн бұрын

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@TimmyJoePCTech
@TimmyJoePCTech 3 жыл бұрын
I think you did more than prove "bad cpu coolers are bad". You proved that Dell, one of the biggest PC manufactures in the world thinks it's fine to nerf the performance, stability and longevity of their computers to save what... 50 cents on some heat pipes on an EIGHT CORE FOURTEENnm INTEL CPU...? There's no excuse for that, I'm sure there are huge margins in these PCs, or just make the customer pay the extra 50 cents?! And this is only exhibit A in the people vs. Dell class action law suit... single channel ram... GREY METAL INTERIOR? pffffft......
@DawidDoesTechStuff
@DawidDoesTechStuff 3 жыл бұрын
I completely agree. Like I said in the video, I tested with an ambient temp of 19.5c in a brand new system. Best case scenario and it still falls apart with any load on the CPU. I would be happy to an extra 50 cents for the bigger cooler (Which itself isn't really good enough).
@mattwright6249
@mattwright6249 3 жыл бұрын
Timmy Joe, we all know that in north bay, or wherever you hail from is so damn cold, that cpu coolers work way less hard when your house is freezing cold. Dont you put computers into deep freeze freezers for benchmarking anyhow?
@Kasmuller
@Kasmuller 3 жыл бұрын
You are making it sound like 14nm is beefy and good.... Meanwhile competitors have reached 7nm and 5nm...
@TimmyJoePCTech
@TimmyJoePCTech 3 жыл бұрын
@@Kasmuller no it's hot really hot at this point that's my point
@MJ-uk6lu
@MJ-uk6lu 3 жыл бұрын
@@Kasmuller Der8auer already debunked what 14nm of Intel and 7nm TSMC mean. There's no a single thing in those lithographies actually that small. And Intel's 14nm was equal to TSMC's 7nm.
@herosine
@herosine 3 жыл бұрын
Fact : the video wasn't boring at all cause I've been waiting for it for a while
@ronguin7062
@ronguin7062 3 жыл бұрын
Same! Gut check for Dell's business model and how they really treat consumers.
@elliottd323
@elliottd323 3 жыл бұрын
Dawid is the most entertaining tech-tuber imo when he uploads its a good day
@bobcorn69
@bobcorn69 3 жыл бұрын
same here
@elgigante2001
@elgigante2001 3 жыл бұрын
Yep, I clicked as soon as I saw the upload.
@datachu
@datachu 3 жыл бұрын
@@elliottd323 Yeah, one of the few in this space that can entertain me as much as LTT imo He deserves more subs
@paladingeorge6098
@paladingeorge6098 3 жыл бұрын
Dawid: "Dual channel memory improves performance." N00Bs: "uH nO iT DoESn'T" Dawid: *Aww shit here we go again.*
@DawidDoesTechStuff
@DawidDoesTechStuff 3 жыл бұрын
I know right. This happens everytime. 😂
@gdrumeller
@gdrumeller 3 жыл бұрын
You know the only people that say that are the ones that bought a 32GB single channel kit cause it was cheaper, and now feel stupid so they try to justify their decisions lol
@ChristmasCrustacean1
@ChristmasCrustacean1 3 жыл бұрын
I really love the flex of using 2x4gb sticks of 2666
@devilmikey00
@devilmikey00 3 жыл бұрын
@@gdrumeller Pretty much. Of all the things you could cheap out on too. The difference between dual channel and single channel is such a trivial price gap. Congrats! You saved 10-20 bucks? Even in a budget build it makes no sense for how much performance you are losing vs. whatever you could possibly put that saved money towards.
@conyo985
@conyo985 3 жыл бұрын
Heck even filling up all 4 slots of your motherboard even if it runs at dual channel have slight improvements compared to 2 sticks of RAM. Bunch of noobs speak out of ignorance.
@tuulofdstrxn
@tuulofdstrxn 3 жыл бұрын
The 3 dislikes are from the Dell rep that told Dawid dual channel memory made no difference, their mom and grandmom.
@aclausen
@aclausen 3 жыл бұрын
2 extra from the guy who claimed that the CPU is only overheating if it is on flames - as well as his spouse.
@1wordtroll
@1wordtroll 3 жыл бұрын
and now their boss and the bosses wife (who he made add a dislike)
@DrearierSpider1
@DrearierSpider1 3 жыл бұрын
I disliked for getting rid of that awesome intro. A message must be sent.
@ronguin7062
@ronguin7062 3 жыл бұрын
LMAO!!! you're probably right! They hate it when you don't just buy their bullshit and hate it even more when you show your work to the world and curb stomp their asses. Like cock roaches when the light is flipped on.
@dapz
@dapz 3 жыл бұрын
@@DrearierSpider1 I agree, its awesome, but theres a pretty significant dip in retention during the intro which isn't good from an algorithmic standpoint. He did shorten the intro once but it just didn't feel right. Though there is a chance he simply forgot this time
@AnnaDoes
@AnnaDoes 3 жыл бұрын
2:35, yo this Anna chick needs to not be such a noob 😅
@TheJayBat
@TheJayBat 3 жыл бұрын
I'm sure doesn't mind being thrown under the bus though I think it's about time for another taser video.
@BigTylt
@BigTylt 3 жыл бұрын
True, if she has a husband or boyfriend or something, maybe he can help her figure it out.
@rahulchandra152
@rahulchandra152 3 жыл бұрын
I feel like no one will acknowledge that you are the Anna he was talking about
@walkingmadnesscrawlingsanity
@walkingmadnesscrawlingsanity 3 жыл бұрын
@Tano for some reason when you said just return it I thought you were telling dawid to return anna to dell....
@SchoolforHackers
@SchoolforHackers 3 жыл бұрын
@@rahulchandra152 - Aw, you said the quiet part out loud!
@japonofiliablog
@japonofiliablog 3 жыл бұрын
A decent cooler and a dual-channel ram: the Grial of the prebuilt systems.
@erlend1554
@erlend1554 3 жыл бұрын
And often shitty psu's
@tyrosine87
@tyrosine87 3 жыл бұрын
@@erlend1554 And custom motherboards
@livtown
@livtown 3 жыл бұрын
@@tyrosine87 and slow ssds or hdds
@DawidDoesTechStuff
@DawidDoesTechStuff 3 жыл бұрын
It would be so easy to make a prebuilt that doesn't suck, but I guess profit margins are more important.
@patrickderp1044
@patrickderp1044 3 жыл бұрын
@@DawidDoesTechStuff i thought your alienware review showed good promise
@joeamos5877
@joeamos5877 3 жыл бұрын
Dawid, thanks for sharing your experience with Dell concerning what appeared to be an incorrect RAM card. My six year old Dell XPS8700 died about a month ago. Tried troubleshooting the easy fixes but none helped. Looked around for a PC with specs I wanted with quick ship. Settled on an XPS8940 i7 with 16GB RAM (2933MHz) and other upgrades. System shipped in 4 days but took FedEx 5 days to delivery. PC started up with no problems and I spent the next two weeks loading software and recovering data. Noticed Dell had a sale on RAM so I ordered another 16GB RAM this time 3200MHz because it was $10 less than the 2933MHz. Installed the new RAM and used Crucial's scan to make sure RAM was working. The scan indicated two RAM cards were installed. One 3200MHz (the new one) and one 2666MHz (the one shipped in the PC). Where did the 2666MHz come from? Dell shipped the wrong RAM. So that began the nightmare trying to get the RAM I paid for and the RAM that is shown on all the paperwork. Much as you reported I was bounced from Tech Support to Customer / Order support back to Tech Support and still do not have the issue resolved. Customer support said I could return the computer and they would ship a new one. Sure, I had spent about three weeks recovering from the XPS8700 that died. Was not going to return the XPS8940. Then Customer Support offered a $50 coupon so I could buy what was then $180 2933MHz RAM. After another week I chatted with Customer Support and they said I should get in touch with Tech Support which is similar to the handing off I saw when I first contacted Dell to resolve this issue. Bottom line is do not trust Dell. They apparently have little quality control and trying to resolve an issue is impossible. I would return the XPS8940 but after spending a month recovering from the failed XPS8700, I will keep the XPS8940 and will purchase another 16GB RAM 2933MHz from another company and when I next need a PC it will not be a Dell. Anyone considering purchasing from Dell, be prepared to get the runaround from them if you have a problem. Suggest you consider other manufacturers.
@cliffordgallagher4531
@cliffordgallagher4531 3 жыл бұрын
Dawid if you ever have to cut screws again, put a nut on the screw and when it's removed it will Help save the threads.
@richmonddan8249
@richmonddan8249 3 жыл бұрын
Yeah, thanks for saving me the trouble of mentioning that. Makes it so much easier...
@herrakaarme
@herrakaarme 3 жыл бұрын
Yeah, I always do that. Although since I attach the screw to a mini vise for the cutting, it's almost a necessity.
@HappyBeezerStudios
@HappyBeezerStudios 3 жыл бұрын
Even better, put 2 nuts on and tighten them against each other so that they don't move away when working on it.
@aprichman
@aprichman 3 жыл бұрын
Who “loans” someone a CPU HS/F? What the hell is wrong with Dell?
@maxmoors
@maxmoors 3 жыл бұрын
everything is wrong with them. They're just a terrible company for prebuilt pcs and computers in general for that matter
@retr0_fps
@retr0_fps 3 жыл бұрын
youre right when it comes to their prebuilt / towers , their laptops are all right imo
@aprichman
@aprichman 3 жыл бұрын
@@maxmoors They’re like, “We hate PCs but love money, let’s become the worlds largest maker of prebuilt PCs”
@AnnaDoes
@AnnaDoes 3 жыл бұрын
Literally everything.
@whackbag3606
@whackbag3606 3 жыл бұрын
Cost more in shipping To & From then that hunk of nonsense is even worth....Way to be Dell.
@egs-zh3dt
@egs-zh3dt 3 жыл бұрын
Prebuilt starter pack: Single channel RAM Crappy cooler Low quality proprietary motherboard PSU that doubles as a bomb
@alexanderunknown8605
@alexanderunknown8605 3 жыл бұрын
😂👍🏻
@GetOverHereMK
@GetOverHereMK 3 жыл бұрын
Also a very restricted BIOS. When it comes to prebuilt gaming PCs from big-volume OEMs, the computer will definitely run a cheap blower graphics card built to a minimum specification.
@pdamasco
@pdamasco 3 жыл бұрын
And a PSU with proprietary cabling so you can't even upgrade it. Or proprietary form factors, looking at you HP :-/
@alexanderunknown8605
@alexanderunknown8605 3 жыл бұрын
@@pdamasco only in smallers (usff or sff), succesfully replaced hp crap psu to seasonic atx in some 2014 hp small tower.
@user-vy5hc9ud6l
@user-vy5hc9ud6l 3 жыл бұрын
Only hdd with 128gb of storage but avertised as ultra gaming pc
@Bruh-gx1ey
@Bruh-gx1ey 3 жыл бұрын
I like the simple tests and straightforward thorough explanations Dawid gives. I'm glad I subbed.
@saturnotaku
@saturnotaku 3 жыл бұрын
He'll be even happier if you become a Patron.
@MichaelTavel
@MichaelTavel 3 жыл бұрын
Dell's test for cooling solutions: Has the CPU turned into a puddle of molten glass? No - Acceptable Cooler!
@benjamindunlop9057
@benjamindunlop9057 Жыл бұрын
pretty much
@allenhoyt8016
@allenhoyt8016 3 жыл бұрын
Really surprised the results were that far apart honestly. Good info, as I find myself upgrading old XPS’s for people a lot more than I’d like.
@IcebergTech
@IcebergTech 3 жыл бұрын
You tell 'em, Dawid! Dell are sure to learn a valuable lesson! (Dell will do nothing with this information)
@walkingmadnesscrawlingsanity
@walkingmadnesscrawlingsanity 3 жыл бұрын
nah they will learn from it, just in a way to nerf performance even more
@XiaOmegaX
@XiaOmegaX 3 жыл бұрын
@@walkingmadnesscrawlingsanity Dell: Okay, we're tuning PL2 down to 65W and PL1 to 45W!
@aum1040
@aum1040 3 жыл бұрын
For most companies, getting detailed feedback like this is a dream. It's easily worth six figures to Dell. I'd argue that whether or not Dell actually has somebody who is incentivized and empowered to act on this is THE test of whether or not their corporate culture is broken. We may never know. In many companies the reaction would happen entirely behind the scenes. But I would strongly argue that actually contacting Dawid is by far the smartest thing to do. (Turning him into a consultant and effective brand ambassador would be the super smart thing to do, but that would be far beyond my expectations from Dell; Simply acting on his feedback is where my bar for Dell is.)
@humbdedumb6009
@humbdedumb6009 3 жыл бұрын
You have done a fantastic job building your future Dawid. This content has always been high production and balanced professionalism, kinda in-between Gamers Nexus and Toasty Bros. Watching you work in that small space is remarkable, glad you were able to expand. Thank you for your contribution.
@baccusx13
@baccusx13 3 жыл бұрын
Love the "Acer Nitro Suckface edition" quote at the end XD
@alexanderunknown8605
@alexanderunknown8605 3 жыл бұрын
Little Looser Cooler😂
@nikandros9005
@nikandros9005 3 жыл бұрын
we should try to get acer to actually call a product that
@pelanth
@pelanth 3 жыл бұрын
That part made me laugh well after the video was done.
@DawidDoesTechStuff
@DawidDoesTechStuff 3 жыл бұрын
Just had to make it clear that I'm not singling Dell out. 😂
@Jallu555
@Jallu555 3 жыл бұрын
I own a acer nitro suckface edition :) :(
@joeonyt196
@joeonyt196 3 жыл бұрын
damn the word throttling suddenly makes me anxious for no reason
@scottchampion
@scottchampion 3 жыл бұрын
Very interesting video. I'm glad we're finally giving prebuilts thorough research. Shining some lights on their systems and processes.
@greenprotag
@greenprotag 3 жыл бұрын
Solid video. We like to see big companies dragged out into the light screaming obscenities and dark secrets about cost saving measures. If we have to buy prebuilt to get a GPU, we might as well learn as much as we can about them.
@mpeay3945
@mpeay3945 3 жыл бұрын
"looser nitro suck face edition" :) Love the names you give terrible products
@MrJobocan
@MrJobocan 3 жыл бұрын
Before I got a pretty decent prebuilt from Canada Computers, I was considering Dell XPS to get a 30-series card. The more videos you post about your experience with Dell, the happier I am with my decision to go with Canada Computers. Not that I didn't have issues with their crappy customer service (they weren't accepting my credit card because... they suck? And then by the time I paid in a different way they had already literally sold and shipped MY PC to someone else so I had to wait over 3 months to get it), but at least I ended up with a decent computer. Might have a couple things I'll change over time (already upgraded the RAM), but the cable management is actually great, the PSU is good enough if I ever want to upgrade the CPU or GPU (for now I'm more than fine) and the only thing I can really think to upgrade is the CPU cooler.
@Durbanite2010
@Durbanite2010 3 жыл бұрын
Yeah, those cooler mounts go back generations at this point - I bought a cheap little Arctic Alpine 12 LP cooler to fit to an old Dell Optiplex to replace the stock Intel (trash panda) cooler and had the same mounting problem - the Arctic has those little plastic push-and-turn clips, which don't work with Dell's proprietary cooler mounts. It is pure idiocy that Dell continues with those mountings.
@DawidDoesTechStuff
@DawidDoesTechStuff 3 жыл бұрын
I know right! It's such a small design thing that really makes a big difference.
@WaschBaer__
@WaschBaer__ Жыл бұрын
to be fair, nothing NOTHING uses push pins anymore, except for intels basic trash stock coolers ..
@Durbanite2010
@Durbanite2010 Жыл бұрын
@@WaschBaer__ you'd be surprised the number of cheap, awful coolers that still use those pins.
@Sarcastro7338
@Sarcastro7338 2 жыл бұрын
So mine came with an i9-11900k and a 3070, I got the premium cooler and I had the same heat issues. if you crack the case open it will drop significantly. One place I stepped up was the back exhaust fan. It has holes for a 92MM fan so I put a Noctua NF-a9 in. I then removed the front drive cage. Mine has the m.2 but there is a cage up top as well if you have an SSD. On a bench it will put to 100 but dropped my games into the 75C range for the cpu and the GPU stays roughly the same with the case shut. My benches went up a small amount, it did improve my throttling and it idles at lot cooler as well.
@HayBayle
@HayBayle 3 жыл бұрын
Man, I've been building computers myself for so long I forgot how many shortcuts some system integrators take. Wild. Great video, enlightening!
@asecret5961
@asecret5961 3 жыл бұрын
I love how delp are keeping up with your videos but still manage to give you shit customer services
@craigdaurizio686
@craigdaurizio686 3 жыл бұрын
Bwuahhah I know right? Loaned him a cooler, how generous of them on a system that comes with a cooler that runs games at 90C+ and throttles ROFL 😂
@gdrumeller
@gdrumeller 3 жыл бұрын
@@craigdaurizio686 Dell didn't loan him anything, a person who happened to be an employee of Dell privately loaned it to him. As for what OP said, it's a good thing, he's trying to review the average customer experience, can't do that with special treatment, and honestly I feel like the coupon for the RAM upgrade was above and beyond what the normal user would ever see.
@RalphInRalphWorld
@RalphInRalphWorld 3 жыл бұрын
@@gdrumeller at 0:18 he says it's a Dell representative, i.e. a person at Dell's PR
@craigdaurizio686
@craigdaurizio686 3 жыл бұрын
@@gdrumeller Ah right, that looks even worse on Dell. They seem to have horrible customer service.
@sadmire
@sadmire 3 жыл бұрын
@@craigdaurizio686 yeah in the first video he did with this prebuilt, he said he went back and forth through several customer services for days at a time, and then dell reached out to him on twitter to fix it since hes a content creator. really bad look on dells part to prioritize content creators to get a bias opinion of their services. wish people looked into prebuilts more before ever buying dell so they'd be forced to actually make decent systems.
@dancomando
@dancomando 3 жыл бұрын
You are person who made me buy second ram stick to become dual channel lord
@feroci-tay5708
@feroci-tay5708 3 жыл бұрын
The Rule of Two: "There may only be dual-channel RAM" -the Sith
@nro2549
@nro2549 3 жыл бұрын
Hi Dawid. I had one of those terrible coolers in my pc also. I was able to switch it out myself thanks to your videos, Much appreciated.
@Joel-ew1zm
@Joel-ew1zm 3 жыл бұрын
Great review. If you really want the most out of a dell system, you need to go with a Precision series workstation which is properly "Pro" grade vs XP's which is definitely "Pro-sumer"
@LinkStorm13
@LinkStorm13 3 жыл бұрын
Thanks for the video. I liked the previous DellXPS videos anyway, but this is the perfect follow-up. And no. It was _not_ boring at all. The way you presented and edited it, made it at least as entertaining as all your other videos.
@chhipa1020
@chhipa1020 3 жыл бұрын
The 7 people that disliked are probably from dell customer service
@amehu
@amehu 3 жыл бұрын
Don't think so because tech representatives are waaay underpaid for hard multitasking nerve wrecking job they've got. It's fffkkking managers who dislike these videos!
@nicrowe5983
@nicrowe5983 3 жыл бұрын
actually, this video was not boring, i've upgraded a few of these systems and always wondered why Dell think this cooler is adequate...so, thank you for this video, it was actually really neat to watch!
@samschute4417
@samschute4417 3 жыл бұрын
Yess literally waiting for this video!!
@zokwandamayise1922
@zokwandamayise1922 3 жыл бұрын
Was about to comment the same thing.
@ethanfitton6336
@ethanfitton6336 3 жыл бұрын
Same
@davist-mq5db
@davist-mq5db 3 жыл бұрын
Me also
@davist-mq5db
@davist-mq5db 3 жыл бұрын
I am going to upgrade my xps but kinda worried ill screw it up
@MrBigTuna100
@MrBigTuna100 3 жыл бұрын
Get the Vetroo V5 CPU Air Cooler w/ 5 Heat Pipes from Amazon, it's cheap price ($25 ) and does good at cooling and fits easily right on the motherboard. I tried a better fan on the rear and added 1 up front and without the side cover it still hit 100 c gaming with the Dell unit. After adding this cooler with the fans it maxed out at 78 c while gaming with the side cover on. It's a 10700 I7, 3060Ti Dell XPS 8940 Special Edition.
@hipflipped
@hipflipped 3 жыл бұрын
I have the same system/setup, without the extra front fan and my temps max out at 70C. The only thing I did different was use better paste on the Vetroo V5 (i.e. not the included paste).
@pumpkinman2343
@pumpkinman2343 3 жыл бұрын
I just got the dell Xps and want to confirm that this actually fits
@MrBigTuna100
@MrBigTuna100 3 жыл бұрын
@@pumpkinman2343 yes it fits and it's an easy fix for it.
@bluengold3443
@bluengold3443 3 жыл бұрын
Dawid and disaster prebulits just goes together like peanut butter and jelly
@DirkMensonides
@DirkMensonides 3 жыл бұрын
This video along with your previous video related this Dell prebuilt has been some of your best content and analysis to date~ Very helpful for so many people! Great job. - Also KZbin unsubscribed me from your channel for some reason... I just resubbed.
@qwkimball
@qwkimball 3 жыл бұрын
Out of curiosity, I sampled the Skillshare thing. They are the stock Dell cooler of online education.
@tyaty
@tyaty 3 жыл бұрын
Their content has varying quality.
@qwkimball
@qwkimball 3 жыл бұрын
@@tyaty I've never seen content that bad that someone was willing to charge for. I'll admit, I only looked into their STEM offerings.
@BReal-10EC
@BReal-10EC 3 жыл бұрын
We have some 2018 XPS desktops at the office with i7s, GTX 1080s, and 32 GB ram. They will faint under any prolonged engineering load.. almost immediately "freezing" and then the fan ramps up loudly a bit later (lol). It's like they value quiet over the PC actually being able to do work. But to be fair, most work PC buyers are shopping specs and price, so they have an incentive to put higher spec parts even if the cooler can't handle it.
@ChristmasCrustacean1
@ChristmasCrustacean1 3 жыл бұрын
time to install some new coolers, I bet they have the same tiny coolers on them
@kellersales
@kellersales 3 жыл бұрын
2004 I fully realized Dell's proprietary BS when they make their PC's. After a frustrating night with customer service, I decided to custom build my PC's moving forward. Best decision I made. Thanks Dell!
@tomashre7896
@tomashre7896 2 жыл бұрын
But when you have GPU double retail price and these dell arseholes still have stock?
@stevencharette7918
@stevencharette7918 3 жыл бұрын
i think you might have more videos then linus lol been watching your videos for a over a day just had a painful surgery trying to keep my mind off the pain thanks man your content is helping a lot
@Remi-h8z
@Remi-h8z 3 жыл бұрын
I'm surprised the vrms on that dell board aren't throttling, it looks like it has a screw mount for a vrm heatsink but it doesn't have a heatsink
@bob_smite
@bob_smite 3 жыл бұрын
Vrms don't necessarily need heatsinks. Even servers using 1000W of power don't need heatsinks on their vrms. They are useful for overclocking, but with normal consumer parts for normal office workload, the vrms don't need additional cooling.
@MJ-uk6lu
@MJ-uk6lu 3 жыл бұрын
@Tano And VRMs are reliable for a long time if they are under 85C usually. That Dell might literally die after 3 years due to excessive VRM heating.
@davist-mq5db
@davist-mq5db 3 жыл бұрын
It does i bought not knowing what i was buying its my first pc i bought some stick on vrm heatsinks but kinda worried ill screw it up oh well I gonna try and fix what I bought
@lucascadena
@lucascadena 3 жыл бұрын
You don't need to cut down the screws--just buy the correct 16mm M3 screws and the Noctua mounts easily. That's what I did. There's also another option now. Somebody on the Dell forums reported that the Vetroo V5 cooler doesn't require any additional screws or other hardware to install, and it costs less than the Noctua.
@ferociousdiablo
@ferociousdiablo 3 жыл бұрын
It might be worth testing the "Throttlestop" application available from techpowerup. Its meant for laptops but can circumvent the max turbo time limits.
@neilevans4663
@neilevans4663 3 жыл бұрын
I'd be interested to see what the thermals and performance is like with the new 11700 rather than the 10700. Dell are shipping these now. Just ordered mine with a 3060ti, BUT have ordered a new cpu cooler too ! :-)
@itmkoeln
@itmkoeln 3 жыл бұрын
Back 6 years ago I was employed with a multinational where we had to support DELL Laptops (Latitude E Series) and Desktops (Optiplexes) as an internal site based it team... The funniest thing was a Haswell-U ultrabook in the E7440 series (the i5 variant) that behaved very loud when stressed by the user (while docked on an E-Series Dock)... For this unit we had to call support 4 times in 4 months.... DELL replaced the internal power-dc-board, the battery, and in 2 different service calls both the fan assembly and the mainboard... Afterall it turned out that the fan assembly was put onto the board in a wrong way (actually the fan was not able to spin freely)... DELL only noticed that when they had to replace the board, because the board had issues by itself...
@iffy_too6465
@iffy_too6465 3 жыл бұрын
This is a great video. Between this and Linus sales & support debacle, Dell needs to go into the back room and have a word with itself. Really unacceptable standards.
@Matthew_Lang
@Matthew_Lang 3 жыл бұрын
LN2 testing when? All jokes aside, this was a pretty good video to show the differences in both Single Channel vs Dual Channel, and different air coolers. Albeit the speeds on the ram weren't the same, the single channel stick was rated higher, so that might have given it a "better" fighting chance. And the air coolers, well, that part just makes sense. The cooler you can keep the die, the better performance you will get, and for a longer period of time. Keep up the good work, Dawid! Cheers!
@joelvig
@joelvig 3 жыл бұрын
It would be interesting to see how the Dell premium cooler performs with a fan connected to it.
@ferrumignis
@ferrumignis 3 жыл бұрын
It already has a fan?
@TheTalonts
@TheTalonts 3 жыл бұрын
There's a fan in the middle of the fins.
@WavezZx
@WavezZx 3 жыл бұрын
The black middle part is the fan.
@alexandrucotioras7922
@alexandrucotioras7922 3 жыл бұрын
how about 2 extra?
@MrKigo1
@MrKigo1 3 жыл бұрын
​ If anybody wants to do the upgrade, the Arctic freezer i13x fits without having to mess with the screws. The ones included fit straight into the cut-outs.
@acewings221
@acewings221 3 жыл бұрын
Man I just ordered an XPS with a 10900k and rtx 3070. Wonder if i can use my XPS to roast marshmallows
@MLWJ1993
@MLWJ1993 3 жыл бұрын
Get that fire extinguisher ready!
@TastySteaak
@TastySteaak 3 жыл бұрын
I bought the same config last month. Let’s just say if I’m playing COD I have to turn down the thermostat because it gets too hot in my room LOL. But I will say with the K cooler I won’t get over 89C in Cinebench and in COD and Forza Horizon 4 the most I ever saw was 80-85. I’ll probably still get a noctua cooler tho
@sinaalami4148
@sinaalami4148 3 жыл бұрын
@@TastySteaak The heat aside your ears will thank you aswell.
@acewings221
@acewings221 3 жыл бұрын
Thats such good news. I was starting to get buyers remorse lol Have you noticed it thermal-throttling yours at all, or does it stay just cool enough that the performance stays consistent?
@TastySteaak
@TastySteaak 3 жыл бұрын
@@acewings221 no throttling, though the turbo boost only gets to 4.9ghz instead of 5.1, though im not too concerned about that. it does stay at 4.9 sustained though which is nice, and the gpu gets to about 80c max. however, i should say that the stock fans are EXTREMELY LOUD, to the point where i can hear them through my headset. ill be getting the nh-u9s and an nf-a9 for not only better temps but also noise. be aware that the psu is still only 500w with the 10900k and 3070 config, which is not ideal but its better than waiting god knows how long for a gpu. also on the K-series configs a vrm heatsink is included which is much better than the non-k skus and their uncooled vrms. plus with my student discount i got an extra $250 off so it ended up being a pretty good value. even though there's a lot of things i dont like about it i can definitely say that its a very good value rn with good performance and its the quickest and most surefire way to get a gpu rn
@Ricecooka
@Ricecooka 3 жыл бұрын
At this point I don't think Dell will ever change. They only react to high profile callouts on KZbin, but then only fix that person's problem while ignoring the general public. Really the PC community needs to reach out to Nvidia and AMD and push them to sell their products to companies that make more reliable PC's that listen to the their customers.
@originalsynestir
@originalsynestir 3 жыл бұрын
You say this is a boring video but I waited all morning to see my favorite KZbinr make a video on something interesting that I wouldn't have otherwise explored :) great video as always, can't wait to see you hit 1mill
@wholikesdaboss
@wholikesdaboss Күн бұрын
This video was in fact not boring, I needed this. I'm giving my old xps away to a friend who has ZERO pc knowledge, and I don't want the cpu and motherboard to fry on him while hes playing Black ops 6. I'm installing this noctua before I give it to him to hopefully increase its longevity.
@24879067marshall
@24879067marshall 3 жыл бұрын
Can you now show us how to fix the dell. VRM cooling Cpu Cooling. better fans etc etc
@holloxob
@holloxob 3 жыл бұрын
had such a rough day but this video really made my! Been waiting for the fan upgrade vid since the first vid cuz I also bought the same dell xps! Great content! glad to watch and support fellow vancouverite!
@truckerallikatuk
@truckerallikatuk 3 жыл бұрын
The reason they follow Intel's thermal limits is because of that cheap ass triple mosfet power section, with ZERO cooling on it... They'd cook if you turned the power limits off totally.
@HappyBeezerStudios
@HappyBeezerStudios 3 жыл бұрын
They have no cooling on it, but clearly the board (and case) have the screw holes for it.
@lindah6954
@lindah6954 3 жыл бұрын
I had a fun job in down town Buffalo cleaning and upgrading computers at a law firm. I was paid $75 per computer. I cleaned and upgraded memory on 225 Dell computers. It took me a week because I had to go there. Each one could only be down for no more then 2 hours. All of theses Dell's have been running 24/7 for 3 years. Most sat on the carpet. I stripped every one out. Cleaned, replaced some case fans, and upgraded each with 2 sticks 512gb DDR2 memory. On one the CPU cooler fan wasn't working. Some how the PC was. All intel Celeron n4020. Dell for business use are tough as hell. But suck for gaming.
@theeverythingnoodle9129
@theeverythingnoodle9129 3 жыл бұрын
AYO FINNA MAKE ME ACT UP SHEEESH THAT COOLER LOOKING FINE AS HELL
@wordsmith451
@wordsmith451 3 жыл бұрын
Should I call an ambulance? It appears you’ve had a stroke.
@DeerJerky
@DeerJerky 3 жыл бұрын
@@wordsmith451 I believe you should.
@benbarnhart4460
@benbarnhart4460 3 жыл бұрын
You didn't make a mess with the thermal paste again, did you?
@DeerJerky
@DeerJerky 3 жыл бұрын
@@benbarnhart4460 you mean, his own thermal paste that he makes?
@benbarnhart4460
@benbarnhart4460 3 жыл бұрын
@@DeerJerky Whatever doesn't short his circuit. I don't judge..............
@judeg.8101
@judeg.8101 3 жыл бұрын
NOT boring at all. For us not as savvy as others this helps A LOT for us to decide on what to buy that's best for the money spent. Thanks and a big THUMBS UP!
@TurboTLTD
@TurboTLTD 3 жыл бұрын
Dawid uploads = 8 minutes ago me = *clicking so many times that my mouse died* KZbin = loading me = ;-;
@avoncompton2135
@avoncompton2135 3 жыл бұрын
Awesome video mate!!! I recently brought a Dell XPS 8940 in New Zealand with a i7-10700K CPU and it still came with the ultra-budget cooler! (why Dell oh why do you do this!). Fair to say I'll be following up Dell to get a free upgrade to their premium luxury cooler. Wish me luck with Dell Customer Service. The good news is that I did get dual channel 2 x 8GB 2933 Mhz RAM with the original order To be honest, I might downgrade the CPU to a non-K SKU variant (i7-10700 or i9-10900) given that the motherboard can't overclock and not to mention no heatsync on the VRMs (I'll look to buy a heatsync to install). I only brought it as it was the only way to get my hands on a RTX 3070 at anywhere near the MSRP price (Dell had a 40% off end of financial year sale that made it worth while as well as a 7% Honey coupon) Keep up the good work Dawid as I'm really enjoying the content and your channel is one of my faves along with Tech Yes City, Phil's Computer Lab and Linus Tech Tips :-)
@SmithBeatZ1
@SmithBeatZ1 3 жыл бұрын
I build PCs for a living. There's definetly a major performance loss in single channel haha. Especially Ryzen.
@MJ-uk6lu
@MJ-uk6lu 3 жыл бұрын
I wonder if proper FX config (2 1866MHz sticks + turbo on) could beat crippled Ryzen (1 2133MHz stick + turbo off)
@SmithBeatZ1
@SmithBeatZ1 3 жыл бұрын
@@MJ-uk6lu Depends which FX, but possibly. Especially the Ryzen APUs. I've tested single 8GB and Dual 8GB and the loss is enormous. Especially since 2GB go to VRAM. Intel isn't as bad, but still effected. Speed and dual channel for Ryzen is a must.
@HappyBeezerStudios
@HappyBeezerStudios 3 жыл бұрын
Considering I managed to beat 2 module/4 thread FX with my 12 year old Core 2 Quad build everything is possible.
@SmithBeatZ1
@SmithBeatZ1 3 жыл бұрын
@@HappyBeezerStudios Wouldn't/Doesn't take much to beat a 2 core FX CPU with HT though.
@1234Jaytay
@1234Jaytay 3 жыл бұрын
Darwin I think you're my favorite channel.. Seriously I haven't ever anticipated another video from a content creator. So I must be very picky as I watch a lot of KZbin. Great work hilarious and genuine.
@burningdell3062
@burningdell3062 3 жыл бұрын
Dell: *Cuts corners on literally everything Gamers & PC enthusiasts: Dell stop your ruining your computers and bottlenecking your PC's performance Dell: *Pretends the backlash doesn't exist and continues ruining performance and upgradability.
@ram89572
@ram89572 3 жыл бұрын
Any single individual buying from them at this point without knowing what they're getting ahead of time deserves to be taken advantage of. They're a scumbag company and their products reflect as much.
@Buddy.Temple
@Buddy.Temple 3 жыл бұрын
I do feel sorry for my ignorant friend who saved up to get this rig bcz Its a dell…
@deadbydawn745
@deadbydawn745 2 жыл бұрын
I really want to upgrade the cooler in my 10-year-old XPS 8500, but I can't because of the reasons you talk about @ 10:45 . In fact, I read that the backplate of the stock cooler in this particular model is firmly glued to the motherboard. It would have been awesome to show us more about the practical process of replacing the cooler.
@PaulLemars01
@PaulLemars01 3 жыл бұрын
Actually the solution to all this is pretty simple. Don't buy a Dell. Ever.
@raven4k998
@raven4k998 3 жыл бұрын
well duh don't buy a dell don't buy an HP don't buy shit period 🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣
@edwardpersaud
@edwardpersaud 3 жыл бұрын
This was a great video. Thanks for making it. I ordered the same cpu cooler . Should get it soon. Very informative video and thank you for calling out dell for there cheaper coolers.
@RandomRider570
@RandomRider570 3 жыл бұрын
I think Intel's stock cooler is actually better.
@mr_watery_watermelons9779
@mr_watery_watermelons9779 3 жыл бұрын
What
@SlyStarling
@SlyStarling 2 жыл бұрын
@@mr_watery_watermelons9779 Its true, the intel stock cooler is far better than this garbage piece if shit from dell, dell are the worst company you could possibly buy from
@mr_watery_watermelons9779
@mr_watery_watermelons9779 2 жыл бұрын
@@SlyStarling Bro ima be honest I forgot why I commented but ur entirely right
@whiteknight763
@whiteknight763 3 жыл бұрын
The ordering "mistake" of the Dell ram made by Anna also happened to me. I definitely ordered (Dell) ram for a desktop and NOT a laptop, and they sent me ram for a laptop. I managed to send the laptop ram back and they sent me the appropriate desktop ram. However, it took several phone calls to Dell (in India I presume), whereby I had to cancel the first order and reorder the desktop ram. It took about a month to achieve a result and receive the desktop ram.
@pctrashtalk2069
@pctrashtalk2069 3 жыл бұрын
It looks like there are mounting threads for a VRM heatsink on the MB but it's missing. If so you could perhaps make one. They have them on Amazon.
@martinfendt1305
@martinfendt1305 3 жыл бұрын
The only one I can find on Amazon is sold out :(
@Thecoccyx16
@Thecoccyx16 3 жыл бұрын
You’re by far the the best tech KZbinr! Love your content and keep up the great work.
@Omegapork
@Omegapork 3 жыл бұрын
So they'll only give you that cooler if you have a K skew, but some non-K CPUs they sell overheat instantly without it? Sounds like dell!
@ianrobertson3419
@ianrobertson3419 3 жыл бұрын
The "premium" cooler still isn't enough for anything above 4.6ghz. Not that dell would let you overclock it anyways.
@MJ-uk6lu
@MJ-uk6lu 3 жыл бұрын
@@ianrobertson3419 And those K chips would overheat even more, because their TDP is much higher than non K chips and those VRMs will be frying or throttling(no heatsink, no airflow if tower cooler). Not that Dell actually cares about making decent computers.
@doncosner2611
@doncosner2611 3 жыл бұрын
I enjoyed the video! I have been fixing up Dell Optiplex systems lately and am interested in the more premium coolers. Thanks!
@dietpixel
@dietpixel 3 жыл бұрын
Not boring, I love stuff like this lol
@hipflipped
@hipflipped 3 жыл бұрын
No need to go with the expensive coolers. Just go to amazon, ebay or newegg and buy the "Vetroo V5" cooler. Its performance within a few degrees of the noctua, costs only $25 and fits the Dell XPS 8940 perfectly. No need to dremel screws or mess around with backplates. The Vetroo fits right into the pre-existing mounting holes. The inexpensive cooler (vetroo) looks nicer than the more expensive ones (you can get it in black or white) and has brought my cinebench scores way up and CPU temps way down (20-30 degrees.) I really wanted to buy the official dell "fancy cooler", but am now glad I didn't.
@harrkev
@harrkev 3 жыл бұрын
The easiest solution: don't buy a pre-built. Unfortunately, buying a pre-built these days might be the only way to get a decent GPU without paying scalper prices.
@rand26100
@rand26100 3 жыл бұрын
I've assembled five computers for myself over the years, but this time around I got a prebuilt SkyTech Legacy with a 3070 and SSD, and it's a much better system than I could have put together from parts for the same amount of money.
@TheRnlevi
@TheRnlevi 3 жыл бұрын
You can use M3 x 16mm screws instead of cutting down the 20mm screws. It’s a bit tricky getting the spacers lined up but it works.
@B0b842
@B0b842 3 жыл бұрын
Oh boy this is gonna be good
@Mineav
@Mineav 3 жыл бұрын
Great stuff. Love you, Dawid.
@xa-xii1316
@xa-xii1316 3 жыл бұрын
i like your beard. its very nice
@vittordecastro3815
@vittordecastro3815 3 жыл бұрын
I loved this test, please keep doing it, most of dell hardware is just like that, all the optiplex full tower models that i know of have this termal throttling limitation and aren`t all that "well mounted"
@mikexbox1
@mikexbox1 3 жыл бұрын
"Just because Acer does it with the loser nitro suckface edition" HAHAHAHAHAHAHA
@dartmaster5877
@dartmaster5877 3 жыл бұрын
Main take away from this video, "Dude, I'm not getting a Dell"
@DumbDesign
@DumbDesign 3 жыл бұрын
Dell: It appears Dawid was not pleased with our offerings. Dell Rep: I won't fail you next time, my lord. Dawid will be yours. Dell: There wont be a next time. Dell Rep: AAAAAAAAAAAAAAAAH! Dell: I don't care what it takes! Make Dawid like our sucky computers, or you shall be next! *Dell Reps rush out of the cave in panic, bumping against each other, their wings flapping erratically.
@edlebrock3501
@edlebrock3501 3 жыл бұрын
FYI FOR ANYONE WANTING TO REPLACE THE CRAPPY DELL COOLER!!! I have done this to one of my back up systems (dell G5) those welded tabs snap right off with a pair of pliers! =)....then you can use ANY cooler on the market =). you do have to remove the motherboard to give yourself room but is the best and easiest solution i promise =)
@TotallyNotRedneckYall
@TotallyNotRedneckYall 3 жыл бұрын
I upgraded the cooler on my Dell G7 17. Just prop the back end up, aim a fan under there... 😳😂 Never getting another gaming laptop.
@doba36079
@doba36079 3 жыл бұрын
I work on these under warranty for my job. I think that unit should have the optional VRM cooler also. you can see the screw bosses on the motherboard for it. Maybe try again if you can get a hold of it. If nothing else will extend the life of the PC.
@marcdedouallier3209
@marcdedouallier3209 3 жыл бұрын
You gotta love the couch "experts" who know everything on a KZbin comment...... It's almost as if you just need to tell them to sit at the back of the class and carry on eating the glue :-) :-)
@FinalRevive
@FinalRevive 3 жыл бұрын
a very smart and well edited follow - up video. thank you!
@volactic8495
@volactic8495 3 жыл бұрын
I was wondering why you didn't get the "premium" cooler. I saw someone else's review of this computer and theirs did have it already installed.
@tyaty
@tyaty 3 жыл бұрын
It is for, high TDP processors. 10040 has 65W TDP, so it gets cooler rated for 65W. It was fine up to 8th gen (My work PC has similar one with 8500, and it works fine without overheating ), but Dell now has a significant stockpile of cheap 65W cooler to sell.
@volactic8495
@volactic8495 3 жыл бұрын
@@tyaty so you're saying Dell only puts those crappy coolers in their systems to clear their inventory of them, and that they aren't really rated for 65W
@tyaty
@tyaty 3 жыл бұрын
@@volactic8495 Those coolers were rated for 65W pre-.8th gen quad-core CPU-s. Intel started to calculate their DPS differently when 6/8 core mainstream CPU-s appeared. A 10400F is much hotter in practice compared to an i5-7600.
@volactic8495
@volactic8495 3 жыл бұрын
@@tyaty ok that makes sense
@martinc6095
@martinc6095 3 жыл бұрын
I did want to buy this pc, after I have seen your videos (three of them for this pc), I changed my mind. Thank you very much and (of course) thumbs-up.
@ggzii
@ggzii 3 жыл бұрын
I think it would be interesting to see how those improved Cinebench scores translate to realworld actions. How much fast does it say render a video, or a big audacity file etc
@ufoisback5088
@ufoisback5088 3 жыл бұрын
Yeah, dawid, start including some less abstract benchmarks
@steelfox1448
@steelfox1448 2 жыл бұрын
Cinebench is a real-world demonstration, it's actually just a tool to demonstrate the power of Cinema 4D, and what's great about it is you can see the scores and there are massive online databases of cinebench scores to refer to.
@zhengzhang1214
@zhengzhang1214 3 жыл бұрын
Thanks for the comparison, exactly what I need to know the difference between the Dell and Noctua heatsinks.
@randomaccountepix4481
@randomaccountepix4481 3 жыл бұрын
im early cause of the discord ping off your server
@JeeTinator
@JeeTinator 3 жыл бұрын
For helping to remove that turbo time limit, I found that throttle stop works the best honestly. There is a way to completely turn off the time limit which I find to work more often than intels extremely tuning utility. And it gives you a lot more freedom in my opinion if you know how to use it. I recommend you use throttle stop instead of XTU. Just a note, sometimes you do need to download a plug-in with it but that can be found in FIVR
@hipflipped
@hipflipped 3 жыл бұрын
I tried throttle stop and my cinemark score went up by 500(!). Temperatures were good (topped out at 71C) due to using a good cooler (Vetroo V5).
@nate43131
@nate43131 3 жыл бұрын
I upgraded my Dell XPS with the Noctua cooler, I used M3 16mm screws it works great. I also added a second 92mm fan to the cooler and replaced the system fan with a 92mm fan, much better system temps all around. My only wish is that I could fit a fan of any size at the bottom front of the case to get some airflow to the graphics card but there doesn't seem to be any space without significant case mods. The GPU in mine is a 2070 Super so it goes all the way to the front of the case, meaning that I'd have to cut up the front panel to even think about fitting a fan in there.
@davist-mq5db
@davist-mq5db 3 жыл бұрын
Which noctua cooler did you use i am going to do same upgrades to mine I have 1660super so I can fir a fan where you are talking about but its hard to know what cooler to get I bought a cooler master 212 evo but it looks way to big
@nate43131
@nate43131 3 жыл бұрын
@@davist-mq5db For CPU cooler I used the NH-U9S 92mm. As for the upgraded system fan it was NF-A9 92mm. When you detach the stock dell computer you essentially just stack the Noctua hardware on top and thread through the M3 16mm screws(I saw a post on the dell forums suggesting 14mm but those are hard to find at a hardware store.), you won't use the noctua backplate. I do recommend getting M3 washers just to spread the point of contact out at the top of the mounting hardware, as my screw heads were small.
@Ronin15565
@Ronin15565 3 жыл бұрын
"Premium Luxury Dell Cooler". That never gets old.
@lucasjones6295
@lucasjones6295 3 жыл бұрын
Person : you specked a non k cpu Dell: here is a intel stock cooler. Person: wtf you caught my house on fire. Dell: I don’t care two s***s
@MJ-uk6lu
@MJ-uk6lu 3 жыл бұрын
Intel stock cooler may fare better. Dell uses their own proprietary cooler.
@cryptocoin7098
@cryptocoin7098 3 жыл бұрын
@@MJ-uk6lu yeh their cooler are similar to the ones you usually find in those old ass intel core i7 2nd gen dell optiplex prebuilts
@ChristmasCrustacean1
@ChristmasCrustacean1 3 жыл бұрын
that cooler is lucky to have a TDP of 50w
@jlgroovetek
@jlgroovetek 3 жыл бұрын
For anyone interested in a cheap upgrade. If you look for a Lanshuo 6 Heatpipe Cooler on ebay this should be about USD$20. You can screw the bracket that comes with the cooler direct to the stock screw mount using standard PC screws (smaller thread one, i.e. for mobo stand offs and 2.5" drives). No need to buy and cut custom screws.
@razorsz195
@razorsz195 3 жыл бұрын
You should get the acer nitro loser suckface edition cooler and Dell's pancake cpu cooler and perhaps others like HP etc go face to face on which one sucks the most..perhaps you could stack them with compound inbetween to improve temperatures!
@johnvosh1986
@johnvosh1986 9 ай бұрын
Funny thing about that horrible cooler, is they are still using it. I bought the next generation XPS with the i7 11700 CPU and that was the cooler they had installed on it. I upgraded to a Noctua NH-D9L CPU cooler and added an intake fan. A year later, I upgraded the ram to 32GB dual channel from the 16GB dual channel, which I had to buy two different kits to find one that worked and it will only run at 2666 MHz. I also took and upgraded the small nVME drive to a WD Black SN850X 2TB nvme drive and because Dell just reused the boards from the 10th gen CPU's with an updated BIOS, this drive is limited to only 900MB/s max speeds on a drive rated for up to 7300MB/s. The only reason I bought this PC when I did was it was the only way to get a new video card at a decent price.
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