UPS Drivers Test Arrival Van for the First Time | ARRIVAL

Arrival and UPS have been working together to design the best possible electric vehicle for drivers.
We recently took our prototype Van to the UPS depot in Camden, London for UPS drivers to give feedback on the vehicle for the very first time. It is vitally important, even at this early stage, that we take the opinion of drivers on board to ensure the best driver experience possible and will continue to work with UPS to do that throughout the process.
See 'Inside the Van': • Inside the Van | Arriv...
Watch 'Making the Van': • Making the Van | The D...
Learn more about Arrival: www.arrival.com
#ArrivalVan #UPS

[@flyingpanhandle]

I was a postman for a decade, this would have been fantastic. Hopefully Royal Mail get involved too.

[@theancientsancients1769]

Salut 👍

[@danielwhyatt3278]

They should be. Although they are certainly much further behind. They are literally only testing out a few electric converted ones based on the model they are already using, which means it doesn’t look really much different. And it’s only for a short term trial run and then they will go away and see if they will adopt it full time for the whole area. Once again showing that the government side of things are moving pitifully slower than the corporate side.

[@retiree1033]

@@danielwhyatt3278 Royal Mail is a private company. No longer anything to do with government since 2015.

[@andy567t]

@@retiree1033 Still union fed umbrella,,,,

[@retiree1033]

@@andy567t ?

[@ArtOfHealth]

Congratulations Arrival. Stay honest and never stretch the truth just to sell a product. High respect!

[@vladimirputin4822]

Have you seen their production methods? That can't work to scale. Get your money out.

[@bittasweetsymphony726]

how is the electric made to move the truck? coal power stations.

[@vladimirputin4822]

@@bittasweetsymphony726 More and more is being generated using solar/wind/hydro/wave, it's getting there.

[@ArtOfHealth]

@@bittasweetsymphony726 But what if the sun enegy really proves out? I think we need to be very rational about the possibilities and think. Just look at what Elon Musk has accomplished. People criticized him and still do. He keeps plugging away. We must do this if we want to progress humanity and learn new stuff.

[@timsyoutubechannel9798]

@@bittasweetsymphony726 Yes, if coal was used to generate the electricity but it doesn't make economic sense to do so, even with fossil-fuel subsidies. In any case an EV powered by non-renewables is still far less polluting than an ICE vehicle.

[@DougGrinbergs]

1:09 the driver is the customer - Arrival gets it! (says a freelance software testing guy)

[@huntsbychainsaw5986]

If it wasn't likely a lie it would definitely be the right way to look at the situation.

[@mememachine5244]

So does that mean you understand software development enough to test stuff but not make anything?

[@kazadori164]

no, ups is the customer, the driver is the user. and we all know how well the user gets treated in that scenario

[@huntsbychainsaw5986]

@@kazadori164. Your exactly right. This situation always ends the same way... always.

[@tacovansambeek]

besides the fact that the driver isn't the customer. I also feel that this is a PR video more than anything. This is a complete product, are they going to change it based on this feedback?

[@AwkwardYet]

I’m going to miss hearing the truck then hearing the door open and close. All that new package anticipation

[@procatprocat9647]

Your preferences are incredibly specialised. Maybe you could observe the delivery on an app, then at the right moment, press play on an audio recording of truck doors slamming, in order to provide you with the satisfaction you crave.

[@Delta_NWAB747fan]

@@procatprocat9647 yeah that’s not what he means. I agree with him, I’m not going to play a recording every time an electric delivery truck comes to my house. There’s something great about going to a place like the airport and smell the jet fuel and the sound of those diesel bus engines, you can’t get that in a recording. People 100 years from now won’t even know what I’m talking about. It’s a car guy thing, it’s an experience, and sadly others won’t be able to experience that, environmentalists won’t understand that. I do agree we need to start making changes to help our environment, but I’m going to be driving a car with a gas engine and savor the experiences of motors roaring down the roadway for a long time.

[@mr.mysteriousyt6118]

SAVING THE environment

[@squidiz496]

It really is a sound I will miss. That and the sound of the usps truck going to all the mail boxes.

[@philipocallaghan]

@@procatprocat9647 It's called 'nostalgia' and it has nothing to do with disliking an EV, just the fact of missing that feeling of anticipation buzz.

[@datashat]

look forward to seeing these everywhere!

[@OooohReally]

I miss the old boxy ones, always used to be so iconic for UPS until they phased them out in favor of the generic vans. dang my age is showing

[@automation7295]

​@@OooohReally You may miss the old boxy van, but you need to accept that nothing can run forever. Why do people always say "generic" about any vehicles? You know these are some people who will call the old boxy van "generic" as well.

[@OooohReally]

@@automation7295 I did not mean to offend you.

[@LSD995]

@@automation7295 who hurt u

[@oscarwoodly7392]

Fantastic! Can’t wait to hear about the next exciting steps in Arrival’s journey!

[@Solrac77777]

Its smart to get input from front line staff. My respect for companies taking this approach!

[@bodgethebuilder7443]

Nice looking vehicle and pleased the drivers are having input on its design/configuration. It’s taken a long time to arrive, I remember back in the 80’s at National Carriers Bristol and the sister company Roadline testing electric vans and being disappointed when they didn’t take it forward.

[@marlonleechan8494]

Brilliant! They get to test the vans to prove how well they work to arrive to the area of delivery but never actually deliver, great stuff, keep it up!

[@aam50]

Great stuff. There’s no doubt the near future is for vehicles like this - but I like that you are also taking the opportunity to rethink the solution from the ground up and make a better experience for the drivers as well.

[@stupendouslife8128]

It is spectacular, let's go Arrival, I am expecting to see the first micro factory working in America SOON 😃👍😃👍

[@Ibrahim-vx5kq]

Can't wait to see these driving around the city

[@willm5814]

Wish you all the best on this amazing initiative!!

[@jakehowie442]

I have worked as a delivery driver, lifting much heavier goods at least 25kg, than just small boxes or packages for UPS. We had no shelving or technology, even sack truck. They are very lucky to have such a vehicle and even better that it’s purpose built and electric. Much smoother and more efficient.

[@nochill9475]

UPS and Arrival, I love it! More then you know, let my plans come to fruition and both UPS and Arrival will score big also.

[@williamclark6466]

This is looking good, so far. Keep innovating and revising to continuously improve.

[@RandomSkitts]

I worked for UPS for a season a saw a huge benefit to making the trucks electric. So much stop and go on one street. Can't wait to see these on the road. I also like that they see the driver as the customer. The DRIVER is the one using the vehicles.

[@vicebi]

Congratulations !!! Congratulations to ARRIVAL and UPS, a great decision!

[@markplott4820]

Boring LOOP tunnels will Bankrupt UPS, DHL and FEDEX

[@MikeRobot]

@@markplott4820 keep dreaming

[@gerantncamejojr6124]

Can't wait to see this in action.

[@CookingwithYarda]

Cool van !! I am happy for the drivers ;-)

[@offwhitemke]

This looks like a major upgrade for UPS drivers.

[@bittasweetsymphony726]

lol your concept of cool is odd

[@jackiehadi2108]

You are inspiring us to make a change for our better environment

[@bernardberben4852]

Supposedly. EV cars use 20 TONS of C02 to produce in thier lifetime. While gas cars only use 14 TONS of C02. Look it up. Just because everyone is doing it doesn't mean it's better. Using so much electronic would make more plants have to produce way more power their for making pollution go up in power plants. Think about it man

[@kevinkaaz7720]

All “last mile” delivery trucks should be electric. EVs are so much more efficient for stop and go driving.

[@jacobcarter5923]

Unless it's 20 degrees Fahrenheit 😂😂😂

[@Engineer9736]

@@jacobcarter5923 i’m sure EV manufacturers and the people at UPS who buy these trucks have thought about conditions year-round. It are not some standard car batteries that they threw in.

[@michaelbenoit248]

Yeah, unless it’s super hot outside or supper cold, they’re great. Or make everything use diesels & then the temperature doesn’t matter at all.

[@kevinkaaz7720]

@@michaelbenoit248 Diesels pollute our air for us and our future generations as well as all the noise pollution they create. I would love to see EVs as 75% or more of the rolling stock on the road in my lifetime - and I’m 65 years of age!

[@robertmontgomery7158]

And you should pay for them

[@jimurrata6785]

When they first said Camden, I thought New Jersey USA. 😆 Then I heard the driver's voice. Of course not! There's no way this is happening here (today)

[@shrimpinpat]

UPS in the states works with workhorse an EV van maker

[@youp9546]

Thought the same!

[@davidhoffman1278]

UPS, in the USA, last mile vehicles are much larger, have much more mass to carry each trip, and travel longer distances than this UK UPS division does. BEVs are great for short distance, relatively low mass load cargo, in mild weather.

[@jimurrata6785]

@@davidhoffman1278 Plenty of range now. BEV are ideal for all the start and stop of delivery vehicles because of 100% torque and all the regen stopping. Having a dedicated depot to recharge at night and the lack of constant maintenance needed for ICE vehicles, not to mention the favorable energy per mile cost are all +++. Bigger? Yes, American box trucks _are_ bigger, mostly because American roads are bigger. But I guess we'll see how Amazon implements this.

[@juliamlin]

I don't think they would work in the USA. Poor air circulation in the cab unless they have A/C. In the summer your going to bake. Back door wasn't very wide. Packages won't fit.

[@BRO.JUSTIN]

Don’t hear much of arrival but I’m glad I have. It’s a stunning approach.

[@crtmojo2705]

Gotta get in it and test it out. My boss had me check out a prototype pizza restaurant they were building. I was there 10 mins and I noticed the drive thru window was so small you couldn’t get a large pizza thru it. Lol.

[@karnvir20]

What is this restaurant called? Never seen a drive through pizza place.

[@crtmojo2705]

@@karnvir20 it’s called Hungry Howies. You still won’t see a working drive thru. It was too late to rebuild so they left the small window and walk the pizzas out to the customers. Lol.

[@jeffragar3493]

@@karnvir20 There are two near me. NY Slice (formerly a Papa Johns) and Little Ceasars.

[@AWildBard]

Most relaxing day ever for a UPS driver.

[@rogermoore8154]

That's great news!

[@giovannidubon4887]

Feedback all day everyday! Great video

[@thewrightstuff8956]

These are amazing!

[@Light-Rock97]

It almost brings tears to my eyes to see quality of life getting so much attention these recent years. Makes one hopeful for a future free of at least avoidable backaches.

[@ramonsmediablog]

That’s pretty cool!

[@charminbugs]

From Smalls here, love the new tech they want to provide us

[@IBENOUTMYMIND]

#1 d bager in the world lol

[@JTytshorts]

Awesome! Wishing this company lots of success. Let’s help the planet and make that stock continue to rise 🚀

[@DrinkWhiskeyRaiseHell]

Look up how harmful the creation and disposal of these batteries are for the earth.

[@schoolbus6028]

@@DrinkWhiskeyRaiseHell lol

[@platinumpepe8626]

@@DrinkWhiskeyRaiseHell don't tell them where the electric that charge those batteries comes from either their heads will hurt

[@Dfanch]

Would love seeing these around my neighborhood!

[@bittasweetsymphony726]

if only you had eyes

[@automation7295]

@@bittasweetsymphony726 You're disrespectful! This is also why I hate people on KZbin, they're always disrespectful, disrespectful since 2005. I wish comments were disabled as default.

[@BryanHobbsMcCalister]

You need input from the package loaders as well.

[@assmunchtube]

It be a nightmare trying to get everything to fit especially if you're loading an extremely amount of packages.

[@Lobcastcoke]

@@assmunchtube ow trust me it is. Depending on the day we fill those trucks to the brim

[@timderks5960]

@@assmunchtube That's a user error, not a design error. You don't complain about a 1 gallon gas can not being able to hold 2 gallons, so why would you complain about a van not holding enough packages? If you need to carry more, you need a bigger vehicle, or take more trips.

[@DTC-ex7wg]

@@timderks5960 But if the van needs to be able to fit all the packages, should it not be able to? Like you said. If you need to fit 2 gallons, you'd rather have one that fits 2.5 gallons than 1.5, for the times you have the extra large loads. Extra large loads should always be expected, always plan for more than you need.

[@GerbilNoises]

I like how the people got to give them feedback, like having a handle at the back where in this version there isn't one.

[@GoHerping]

dumb question but how do the packages stay in place on those shelves?

[@Tuskbumper]

They have grip on the bottom and usually have packages on corresponding sides. used to work at fedex

[@stowjoker342]

sometimes they don't and it just makes a mess :/

[@pugggs]

Packages are "lip-loaded" which is suppose to give them a slight angle back toward the walls. It doesn't really keep them from falling. Once curb and everything is all over the floor. Most drivers get to their first stop and have to pick up about ten packages that fell and put them back on the shelves. (if there is still room). It's horrendous if your route is on poorly maintained roads like mine is.

[@patricknelson]

@@pugggs How do you find the right package? Are they sorted somehow on the shelves? Also, if that’s the case, I suppose when you go to put them back, you’re probably having to put them back into the correct spot as well.

[@tylercristoff5508]

It’s ganna be so crazy when we can start buying these salvaged 😍😍

[@StrifePulse]

Very nice, keep going!

[@stevewhite791]

Big fan of Arrival.

[@rossm2853]

i loved the old shape but still looks nice

[@Clove_Parma]

Maybe not a huge thing for the UK, but for the US, especially the hotter parts imagine how beneficial a ventilated, airconditioned seat could be. Since the door is often left open while driving, a cooled seat could help drivers stay safe and cool while driving without wasting too much fuel. a vent like Mercedes has with their "airscarf" could be amazing on hot days. Just a thought from someone potentially exemplifying the Dunning Krueger effect

[@joesguiltyguitar]

They must have really put their heads together when they designed that front fender well on the sliding door and they must have really knocked them self's out to not see it'll be problematic ... Really Fantastic 👍

[@richpeacock]

That’s brilliant

[@shivasharan2473]

lovely design

[@azahinnordin2771]

Well done!

[@miggymover6937]

I NEED Four of them PLEASE!

[@chris2007a]

I was told a story that a small kid got ran over trying to recover his ball that had rolled under a delivery truck. Which is why some companies require cones out. Cones are to make the driver do a perimeter check before taking off. I can’t imagine an electric vehicle that can’t be heard. To Arrival, please add some type of feature that can detect an object under the vehicle. I see tons of delivery drivers till this day jumping in and out of the vehicles and quickly driving away.

[@claytonstokes8655]

Go Arrival! I have been following you for quite some time. Great product, super future, we even purchased stock last year. Hoping to see grow, and maybe even merge with Tesla. Just an idea.

[@criznitty]

What a great second hand vehicle this will make as well to retrofit for a camper van.

[@ovadyarachman7243]

Cant wait to live in one of these

[@snaplife6277]

Great design 👌

[@robloxfan4271]

A good looking van!

[@70M80]

Nicely done! Would love to see these tested in their Louisville hub

[@terencereeder9830]

The best feedback would be to actually get t on a delivery round real world data .get it on the road.

[@fabianyt123]

obviously theyre gonna do that :()

[@procatprocat9647]

That's blatantly obviously a subsequent step.

[@RMTFamily]

Great to see the first one out, hope there are many more to come in the near future.👍👍😀😀

[@bhaveshr1501]

This is awesome

[@idmmxx1871]

Woow! Concept cars of the nineties the best designs, I always wondered why they did not put them on the market. The top dreams 90's!

[@Jinzolord2011]

Can’t wait to see this in the U.S.

[@hostonichosting5212]

Love it 😍

[@thesloyde817]

OMG delivery’s in the midnight with these cars

[@djokocarnaud2040]

This is excellent

[@whatwouldbenice]

Well done Arrival & UPS. Hey do you think there's a possibility of giving a test drive to the KZbin channel Fully Charged Show? They're UK based with a worldwide reach

[@hughmarcus1]

Fully charged have already covered arrival several times. There’s an episode where Robert Llewelyn visited he factory. I’m sure once there’s a demo vehicle they’ll cover it again.

[@GeorgeThoughts]

@@hughmarcus1 Guys I have great news. Fully Charged today literally just released a new video on this van and Arrival's bus!!

[@AdmitthatijustdiditX]

Looks very nice, and a huge upgrade over the ancient trucks most drivers have! That back looks pretty small, not nearly the same capacity for packages.

[@andrepapa3352]

Great Stuff - I hope you get Fed Ex Next !

[@eln0n01]

🤣🤣 keep dreaming

[@nelsonc6173]

This van, other than Tesla Vehicles, is the first thing I've seen that actually reminds me...yeah we are finally in the 21st century. This truck reminds me we still have a long way to go to look like the future of Star Trek or any other sci fi movie. This Truck is one step closer to those futures.

[@MicahPotts]

COOL!

[@pugggs]

I love that Arrival is talking to actual drivers for their opinions. I wish UPS actually did that with changes they make.. *cough cough Orion. 3.0 cough cough

[@Daniel-tl2ln]

They should put caster wheels on next update. Will definitely help with handling.

[@549BR]

I understand that UPS has ordered several hundred thousand electric delivery vans from Workhorse in Cincinnati, Ohio. Likewise USPS has also ordered over one hundred thousand such trucks also from Workhorse.

[@lewismitchell2062]

Excellent work! How long before these become widespread throughout the UK?

[@hughmarcus1]

3-5 yrs is my guess. The big legacy commercial vehicle companies will catch up though.

[@larrysweetser4198]

Well done UPS!

[@deejayrelapz6903]

what materials do they use to make thermo plastic rebound auto panels? absolutely love it

[@georgemathieson6097]

Can I just say, I absolutely love Arrival and EVs in general - a plan on pursuing a career in the industry - but where on earth did Arrival's awesome aesthetic go?!? In all of the vehicles you've showcased in the past, the exterior just as super impressive as every other element. The front in particular on these UPS vehicles looks like the cheap attempts at EVs from the 80s. Again, I love the fact that they're being implemented in the package delivery industry, but the look of the vehicles themselves leave a lot to be desired.

[@joseki6644]

The strange material their concept van uses has a visually weird chrome texture that didn't seem too metallic. Maybe they swapped it, or maybe companies want durable weatherproof paint anyhow to be able to put their brand colours and logo on as UPS do here.

[@sweetdreams3047]

Perfect

[@deletesoon70]

Kept the shape.

[@carshistoryclassics8662]

What can I say except that it is a wonderful looking van 🤷🏻‍♂️

[@MrBerksboy]

I've never seen the inside of a UPS van like that before, normally there's no shelving (because that takes up room) and it's packed solid with parcels so they can fit in there 140+ deliveries each day.

[@Boxhead42]

I imagine in more populated areas that they would build these vehicles a lot larger than this prototype.

[@theniceones1613]

Thats pretty cool. it will be weird not hearing the trucks pull up with packages i am excited for though lol

[@totalkiller4]

Love it looks amazing just half the time in my little town the driver isnt in a UPS van hes a in a hire van most the time i have seen the old brown vans in the city near by but not my little town be nice to see this some time tho

[@YummyFood454]

Looks awesome!! Would it be better to tilt the screen towards the driver slightly (without it pointing out which could cause the drive to clip it while walking) ? The girl looked like it was a struggle typing on it.

[@JudgeFredd]

Arrival is impressive.

[@beeniemen]

I want to see them in Belgium

[@RaulSubido-vo8ub]

Wow 😳😮

[@ohyeahitsquack]

Cool car. Couldn't fit my 180 stops, 350+ pieces a day in it though. Also would need a collapsible driver side door for hot days and ability to make deliveries on driver side of car.

[@MLS752]

I can’t wait till Arrival blow big, and sell these all over the globe.

[@phil2945]

Now they come up with this, after I retire.

[@jeepxj]

def gona want replacement down low panels that are easy to swap out from minor hits.

[@DonOmarRamiro]

I strongly believe in what you are doing, I love electric and I believe small and personal vehicles should have never been gas powered, but here we are. With this in mind, we, not costumer but spectators, want to heard what those people in this video, that lady who liked the visibility, and the man who didnt want "this sliding around" have to say BAD about the vehicles, we want to learn as you do, hear as you do... I trust you, lets make more and more people trust you and trust electric vehicles companies. Id love to show my "non believers friends" that electric vehicles companies are NOT what most current car manufacters are, and that the future is headed towards a more costumer and planet oriented business. (Sorry about my english!. Great video.!)

[@DIYtryer]

I want one!

[@lil----lil]

Now put one of those little robo dogs to carry the packages (or tow) the dolly I'd say it's nearly perfect! Mate!

[@alantrudel]

One thing that you really need to add is better flasher lights at night even with their regular flashers on and their dark clothing it's hard to see you them in the neighborhood setting. And now with this electric van it's hard to tell when they're coming you always know when they show up from their squeaky brakes LOL now they can sneak on in

[@TenOfZero1]

Looks nice, bad coil whine at 2:35 and 2:58 though, hopefully that gets fixed before deployment

[@SDLRob]

These look great and i expect to see a lot of them around the place... my only question is, is this design of Arrival van replacing the smaller one that has been around for a while or is that van also going to be built?

[@DavidKnowles0]

This is the replacement for the old design van that was tested with the Royal Mail. They got a smaller van in the works and a bus and as Robert has nearly spilt a few times they have a electric car in the works as well.

[@user-dr2pg8fk2i]

Make the rear wheel well covers flat on top. If you all don't know why, try packing out a truck during peak season.

[@Jesse-jp2bf]

I work at Amazon Logistics so I drive 8hours a day too or more, its nice that UPS asks its drivers how the Van feels and drives. Amazon deadass would be like:,,Here ya go take your Merc Vito which is impractical because you need to walk around the car to get the package. Oh and while your at it, here are your 300 packages. You have 5 hours to deliver them with a route that does not make any sense.'' So props to UPS

[@SilentButtDeadly15]

I'm so excited to see this. Take this from a tesla driver.... you did good 👍

[@Lracnolip]

would make a great camper van 😀

[@bittasweetsymphony726]

a great homeless van

[@procatprocat9647]

@@bittasweetsymphony726 Not homeless. The home moves with you. The main difference is that you don't have to pay council tax, etc, etc, and don't have the same boring view of your wheelie bins every day.

[@rpiii3755]

Must be nice, most of our fleet are u-haul or budget trucks no shelves! Apparently we aren't able to get more package cars.

[@greekcabanaboy]

I'd buy one to live in, power system already built in.. :)

[@MobilediscowirralCoUk]

They be making one for camping/off road