Utility and Warranty - ITIL 4

[@hmj8469]

I also like to say this - Fit for use (functionality) is doing what it should do, while warranty (use) doing it the way you want, or expect it to. I really like how you said quality. What it does is utility, the quality of what is done is warranty.

[@ExtrablattQuatro]

Thank you for the good explanation with examples!