Vanguard: New CEO, New Fees, New Direction? | The End of The Bogle Era

[@DiamondNestEgg]

💎Get our popular bond course bundle & save $80: www.diamondnestegg.com/home#_paa2isucf 💎Bond Beginners (our foundational-level bond course): www.diamondnestegg.com/bond-beginners 💎Bond Masters (our intermediate-level bond course): www.diamondnestegg.com/bond-masters 💎And join our super-supersaver membership for regular market updates & monthly live member Q&As kzbin.info/door/nexoc6tvesvcCEzZhmI-Agjoin >>>>>>>>>> WATCH NEXT >> Our Bond Courses vs KZbin Membership | Which Is Right For You: kzbin.info/www/bejne/fmbLZXivnZWboNE >> Bond Beginners Course Sneak Peak | I-Bonds vs TIPS: kzbin.info/www/bejne/q4mzq5WgmpaaaKc >> Bond Masters Course Sneak Peak | How To Build A Bond Ladder: kzbin.info/www/bejne/pmqTenejjdNkb9U >>>>>>>>>> SOURCES & FOLLOW-UP VIDEOS FOR TODAY'S VIDEO: Fidelity Deep-Dive: kzbin.info/www/bejne/mpXMZ6WMhtt3faM Schwab Deep-Dive: kzbin.info/www/bejne/Y4Dac3Rtbtp8qpI SIPC Video 1: kzbin.info/www/bejne/bX7Qn5djirJ-nZo SIPC Video 2: kzbin.info/www/bejne/oYqYc6atpbqfnJY corporate.vanguard.com/content/corporatesite/us/en/corp/who-we-are/sets-us-apart/facts-and-figures.html www.advratings.com/top-asset-management-firms investor.vanguard.com/investment-products/cash-investments corporate.vanguard.com/content/corporatesite/us/en/corp/who-we-are/pressroom/press-release-vanguard-announces-appointment-salim-ramji-new-ceo-05142024.html >>>>>>>>>> Here is the overview for Bond Beginners: 1. Bond Basics What A Bond Is & How A Bond Works Why Invest In Bonds New Issue vs Secondary Market Bonds Interest Rates & Bond Prices Current Yield & Yield To Maturity Always Remember This! Buying At Par, Above Par & Below Par Different Types Of Bonds Wrap-Up 2. The Risks Of Bond Investing Seven Key Bond Risks Credit Risk Interest Rate Risk Reinvestment Risk/Call Risk Inflation Risk Liquidity Risk Currency Risk & Country Risk Bond Risk Mitigation Strategies Wrap-Up 3. US Treasuries Overview What Are US Treasuries Why Invest In Treasuries Where Can You Buy Treasuries How Are Treasuries Taxed Wrap-Up 4. Treasury Bills What Are Treasury Bills (T-Bills) When Do T-Bill Auctions Happen Where Should You Buy At Auction Auto-Roll When Buying At Auction Where To Find Recent Auction Results High Rate vs Investment Rate Reopening Auctions Cash Management Bills (CMBs) Buying & Selling On Secondary Market Wrap-Up 5. Treasury Notes & Bonds What Are Treasury Notes & Bonds When Do Auctions Happen Buying Treasury Notes & Bonds Auction High Yield vs Interest Rate Floating Rate Notes (FRNs) Treasury Zeros (STRIPS) Wrap-Up 6. TIPS (Inflation-Protected) What Are TIPS When Do TIPS Auctions Happen Nominal vs Real Yields Negative Yields How Do You Adjust TIPS For Inflation Taxes On Phantom Income Secondary Market Liquidity Wrap-Up 7. I-Bonds (Inflation-Protected) What Are I-Bonds How Does I-Bond Interest Work I-Bonds vs TIPS The Annual I-Bond Limit Wrap-Up 8. Agency Bonds The Universe Of Bonds What Are Agency Bonds How Are Agency Bonds Taxed Treasuries vs Agencies Who Might Want To Consider Agencies Yield-To-Call & Yield-To-Worst Where Can You Buy Agency Bonds Wrap-Up 9. Municipal Bonds Our Bond Universe Gets More Complex What Are Municipal Bonds How Safe Are Munis How Are Munis Taxed The De Minimis Rule Social Security & Medicare Premiums Treasuries, Agencies & Munis Who Might Want To Consider Munis Wrap-Up 10. Corporate Bonds Our Bond Universe Is Complete What Are Corporate Bonds How Safe Are Corporates Corporate Bond Hierarchies Five Key Features Of Corporate Bonds How Are Corporates Taxed Treasuries vs Corporates, Etc. Who Might Want To Buy Corporates Wrap-Up >>>>>>>>>> Here is the overview for Bond Masters: 1. Stocks vs Bonds Historical Performance Are Bonds Really Less Volatile Why Invest In Bonds Accumulation vs Decumulation Allocation of Stocks vs Bonds Wrap-Up 2. Which Bonds Might Be Right For You Treasuries & Other Types of Bonds Nominal vs Real Yields Inflation vs Non-Inflation-Protected Taxable vs Tax-Advantaged Accounts Wrap-Up 3. Bond Ladders & Other Bond Strategies Normal vs Inverted Yield Curve What Is A Bond Ladder 5 Important Bond Laddering Questions Laddering When Rates Are Rising Laddering When Rates Are Falling Laddering When Rates Are Uncertain What Is A Bullet What Is A Barbell Wrap-Up 4. Holding to Maturity vs Selling Early Why Hold to Maturity When To Sell Early Before Maturity Tax Implications Of Selling Early Wrap-Up 5. Individual Bonds, Bond Funds, Etc. Why Buy Individual Bonds Why Buy Bond Funds Bond Fund Considerations Key Bond Fund Concepts CDs vs Treasuries Other High-Yield Investments Wrap-Up 6. Our B.E.S.T. Model Portfolios By Age Our B.E.S.T Model Portfolios By Age Model Portfolios In The Industry B.E.S.T Model Portfolio Difference How Much Do You Need To Retire? How I Use The Rules of 100, 110, & 120 B.E.S.T Model Portfolios (20s) B.E.S.T Model Portfolios (30s & 40s) B.E.S.T Model Portfolios (50s & 60s) B.E.S.T Model Portfolios (70s+) Wrap-Up 7. The Decumulation Phase What Is The Decumulation Phase? Bear Markets & Recessions What Can You Do In Bad/Bear Markets Decumulation Tax Considerations The 4% Rule The Bucket Strategy The Flooring Approach Jen’s Bucket Strategy With A Twist Wrap-Up >>>>>>>>>> Thanks for visiting our personal finance channel! We hope this content will help fast-track your financial journey! Everyone's financial journey is different. Please note that: 1) there are questions/ comments which I will not be able to answer without fully understanding your financial, personal & other circumstances 2) we will not ask you to call us or send us money in the comments on this channel or any of our other social media accounts, so if you see comment(s) along those lines, it is most likely spam - PLEASE DO NOT ENGAGE WITH SPAMMERS OR GIVE OUT YOUR PERSONAL INFORMATION FOR YOUR OWN SAFETY

[@sophiasoutter1210]

Hello Jennifer, thank you very much for your knowledge! I am very grateful for all your videos.. I learned so much from you! Is it possible to do a comparison on CMA (cash management account) between vanguard and fidelity?? Their core accounts vs FDIC ?? What is a better one ?? Thank you!! Sophia.

[@DiamondNestEgg]

@@sophiasoutter1210 Hi Sophia - I will add this onto Jennifer's list. Best - Caitlin

[@curtgomes]

Been with Vanguard for 30 years. ALWAYS a very good experience. Everything is subject to change. Great company for self managed investors who love low cost funds. I hope they maintain Jack Bogle’s approach and business model.

[@johndcoffman]

I have been with Vanguard for 40 years, and I completely agree. Jack Bogle is my hero.

[@curtgomes]

@@johndcoffman A great man for the small individual investor. He also wrote some very good books that should be mandatory reading for the average investor....

[@michaeldodd6850]

I agree with Curt.

[@alexwyler4570]

the new fees tell us Vanguard will not do that. They hired a BlackRock guy. It is s bit like Honda hiring a Ford guy and expect to keep Honda's excellence going. A made in Japan Honda will run for 300000 mi plus. A made in USA Honda will need engine work by 100,000 mi like a Ford would. i hope i am wrong but if it quacks like a duck, walk like a duck...

[@pauldiener600]

If you're a buy and hold investor, and don't need a bunch of bells and whistles as you see your portfolio through thick and thin, Vanguard is perfectly fine and inexpensive.

[@makeyourlifeeasier5794]

"Vanguard is fine & inexpensive." At least for now it is...but with a new CEO, keep a close watch!

[@kiptolles9105]

0:13 I’ve been with Vanguard for over 50 years… Jack Bogle was way ahead of his time by providing index funds and more importantly, the lowest cost index funds in the industry… I do not need more bells and whistles to dazzle me… I’ve modeled my investment strategy after Jack Bogle, which is a buy and hold investor in low cost index funds… Thank you, Jack Bogle !!!

[@kathysutton2631]

Which ones do you hold now in your retirement years ? I’m past retirement age. Thks

[@kiptolles9105]

VTSAX, Windsor II & small app ETF ​@@kathysutton2631

[@MeltingRubberZ28]

​@@kathysutton2631read "the simple path to wealth" and I think that will give you some good tips.

[@RobertJohnson-lb3qz]

Agreed. The more I learn about him the more I respect him. Also, the bells and whistles can be way too pricey!

[@dkong99]

Staying with Vanguard - over 20 years no problems.

[@TomGorczynski]

I have been investing with Vanguard since I was 20 (45 now). Vanguard's unique structure ensures investors get the best results, as fees can significantly reduce returns over decades. Thank you Mr. Bogle for being such an innovator! All my investments are at Vanguard and I will not leave provided it stays the course with Mr. Bogle's vision.

[@allanfarr]

There are several new fees. Check them out…

[@papabear4066]

I am very pleased with Vanguard the way they are. I am invested in their total market funds and got no complaints. My financial hero is Jack Bogle and I do not want vanguard to deviate from his laid out principles. I hope Salim Ramji continues the legacy of Jack Bogle.

[@tibet_snowman]

I forgot to mention how great this video was - especially the analysis of Vanguard's profitability. Kudos to Jenn!😊

[@bryansfiesta]

I don't need Bells and Whistles. I only need to maximize my ROI. Staying the course with Vanguard ...or until I see a course change from Vanguard that affects MY ROI.

[@meizhang2464]

What is ROI?

[@hichamelhadri4603]

Return on investment

[@kenlw9882]

I have done well with Vanguard for over 30 years and see no change in my future. Great video...very informative.

[@marvinhueske3203]

I have been with Vanguard for almost 50 years. I stay with Vanguard because I do not need bells and whistles or a lot of investment advice. What I do need is low cost funds. I rarely sell or trade investments. Vanguard does not need to make a profit, only cover costs.

[@TheQuickyouknow]

Fidelity has lower cost funds. Their S&P fund has half the fees, and if you really want to go crazy Fidelity has zero funds with no fees (granted, those don't update as frequently as the managed funds).

[@iangantner6976]

What do you mean by “Vanguard does not need to make a profit”? Businesses need to make a profit, unless they are charity. Most of Vanguard’s funds operate at a fraction of the fees of other managers. In most cases, doubling their fees would still leave them at a substantial discount. Personally, I would rather them make profit and keep fees low than decide that it’s not worth managing funds just to “cover costs.” I’m reasonably certain that fees will go up across the industry if Vanguard announces they are struggling and will no longer offer mostly nominal fees. I don’t know why so many people now believe that businesses should be run just to service them, without profit. It’s as unreasonable as asking you to work for only enough money to cover your food bill and mortgage.

[@wsweger]

@@iangantner6976 -- Since Vanguard is owned by its investors in their funds, I agree they don't really need to make a profit. Remember profit is what's left over after they pay all their bills, salaries, etc. The only reason they might want to make more profit is to put it back in the business to improve their services, bells & whistles, etc. I like the fact that they are not out to make a huge profit which is really paid for by their investors (i.e, us), and that's why they keep fees low. So I don't agree with you in this case on making more profit simply because they can or should--make more profit to put back into the business to improve investor services.

[@marvinhueske3203]

Vanguard is owned by its investors so what would they do by making profits from the owners. They only need to cover cost and keep the fees low so the owners profit more.

[@heatherilse4510]

@@marvinhueske3203 This is exactly why I initially chose Vanguard. If Vanguard strays from this model under new leadership, that is when I would reconsider keeping a substantial amount of my family's assets at Vanguard.

[@petrao8669]

I love that they offer these low-cost funds, but my accounts are with Fidelity and I'm very happy there!

[@traceehendricks7283]

Staying with Vanguard, don't want bell and whistles. I use my mobile device to buy, sell and research. Very convenient for my needs.

[@joebrickham]

I have all of my retirement assets at Vanguard (55%) and Fidelity (45%). You are correct in asserting that Fidelity offers a better website and customer service. However, Vanguard's somewhat lower fees result in a higher long term return for their mutual funds, and selected ETFs. Their "profits" are returned to shareholders in the form of lower fees. Vanguard's federal money market fund also pays a significantly higher dividend rate (approximately +0 .25%) than does its comparable fund at Fidelity. Vanguard currently does not offer speculative crypto investments which is a positive in my book, but could change with its new CEO. So each fund family has its advantages and disadvantages. Thanks for the informative video.

[@ronjr831]

I have been with Vanguard for 3 years . I haven’t had to use customer service. They are all I need. Unless ETF fees rise to unacceptable levels I am staying put. Really good video.

[@imnotandrew1]

Hopefully you’ll never need to use their customer service. Useless and wholly incompetent.

[@suzanneemerson2625]

@@imnotandrew1 Been with Vanguard almost 40 years now. I’ve used customer service occasionally, and never had a bad experience.

[@veritas3179]

Vanguard was created to make profit for us share owners and not for it self. I hope this new CEO don't make me move my assets...

[@911jak]

To late!!!

[@makeyourlifeeasier5794]

I'm hoping with you, but with a new CEO from BlackRock I'm concerned!

[@curtgomes]

@@makeyourlifeeasier5794 Where are you going????

[@MeltingRubberZ28]

​@@911jaknah

[@suzanneemerson2625]

⁠@@911jak Did you mean “Too late” ?

[@davejohnson7847]

My Spose and I have most our retirement funds in Vanguard, and have had no problems. Over 20 years.

[@maria_maria33]

I have about 60% of my portfolio with Fidelity (401K) and 40% with Vanguard. I do not like that the new CEO of Vanguard is a Blackrock guy. Rather ominous. I was there for the CEO's yearly Zoom call with investors when Tim Buckley gave no indication he was going anywhere last fall. This switch was made on the fly and doesn't bode well, imo. I will probably move my accounts to Fidelity.

[@AmazingLife55]

Tim Buckley retired because he reached Vanguards mandatory retirement age just like Bogel did.

[@Shankly22]

@@AmazingLife55 Then I guess it shouldn't have been a surprise and a planned/announced replacement would have been in order. Blackrock guy is an issue.

[@suzanneemerson2625]

@@Shankly22 I’m waiting to see what he does at Vanguard. Judging based on what he does, not where he came from.

[@derek2479]

35-year Vanguard holder, IRAs and brokerage. I don't understand their recent nickel-and-diming. Their only shareholders are their customers. They have to pay only 20,000 or so employees from their astronomical holdings. Why does it matter if there's not a lot of money left after that? Most recently (a month ago), they turned off access to my 30-year bank account for transfers, and are requiring me to literally fill out a printed form with a pen and mail it to them with a stamp to "re certify" the account, like we're in 1985. I called their "customer service" and he could not explain the reason. I've been a big fan but am becoming soured on them. I think they want to get out of the small investor business and are moving toward that by purposely alienating us.

[@fulminating90210]

OK, we'll see?

[@nbh5452]

It is possible that an unauthorized person tried to access your account. Whenever I move or change contact information or banking information Vanguard sends a notice to my registered address to make sure I am the person that requested the change.

[@Howard2006]

This is a great summary of Vanguard versus Fidelity. More understanding is always good.

[@Keldad]

Started with Vanguard almost 40 years ago because of their no load funds and low costs. Still with them today. Like their low costs, mutual fund breadth and plain-talk investing education and advice style

[@libation14221]

Been at Vanguard since I retired in 2011 and moved my 401K there. The phone service used to be great then it got clunky after they started pushing their advisor services. Their interface is dated but works fine once you get used to it. I'm a buy and hold guy so I'm not actively trading. I love their funds with good returns and low fees.

[@dsgone8306]

I am very happy with Vanguard. I don't do trading and just buy and hold Vanguard ETFs. What Vanguard offers now is perfectly sufficient for my needs.

[@gregh2367]

Me 2 lol

[@christineantoine4759]

I have had an IRA with Vanguard for 40 years. I recently moved an HSA to Fidelity,so I do see the difference in the way my data is presented between the two, but I'm satisfied with Vanguard's performance for now.

[@NorbHRAMA]

Who selects the new CEO? If the shareholders don't vote...there is no Board of Directors. The employees don't own the company. I don't get how the management structure works. Who has the authority to fire or hire top management? What gives them that authority?

[@JohnnyBananas-ou4wq]

This part scares me. If shareholders don’t have a say, what prevents the management from serving their own interests above the shareholders’ interests?

[@b1nm90]

That's a good point. In any entity, if no one outside the "inner-circle" knows what is going on, then anything can be going on. I have a lot of accounts in Vanguard - I have been thinking of moving for a couple years now. All the closeted business decisions only make me more uncomfortable.

[@kutatm]

The Vanguard Group makes that decision I would presume.

[@shayscott7498]

I've had Vanguard since the 1980s and have had no issues. They have even upgraded their website which has made it more user friendly.

[@Aortadetroit]

Perfect analysis on why Vanguard ETFs are mandatory. It's good enough for Buffet, it's good enough for me.

[@williamrogers1219]

I prefer to use the Vanguard mutual funds, as many of the ETFs are a separate share class of the mutual fund.

[@dr.ibrahimfarhat1621]

Happy with both Vanguard and you angel.

[@brucemacsr.6776]

Twenty years with VG. I'm 82. Most money tho was at local banks. Recently brought most of the money into VG. Still conservative with bonds and CD but I'm making money and keeping up with inflation. Customer service much better. Running with the herd.Its much simpler. It works for me.

[@candecarro]

I really enjoyed reading the thoughtful and informed comments from your members. All positive toward you, Jen. That says a lot.

[@samuelweiner5382]

Great video! I have all my IRA, rollover and Roth accounts with Vanguard. I have held these accounts for many years. The low fees and diversity of investing options has worked just fine for me. I also hold cash in Vanguard’s federal money market. I Actively invest in stocks and some bond funds through Fidelity. I find fidelity a much more flexible platform for frequent buying and selling of securities. I am basically a long-term buy and hold investor, so for my retirement portfolio, which is all index funds and ETFs Vanguard works great. My taxable brokerage account is in Fidelity. I use this to build passive income and some growth to supplement my retirement income.

[@nancys7326]

Happy with Vanguard, owned by its shareholders.

[@ja1980lady]

When Jennifer and her team cracked the code for the fixed rate on the I-Bonds, that solidified her as the GOAT in my mind:-)

[@estlerd]

Thirty year index fund investor here. Very happy.

[@mj1961christian]

Moved all my funds from RJ to Vanguard in 2022. I’m very happy with what Vanguard has done for me. I do pay for the Advisor Services. They have me in 4 low fund ETF’s completely diversified. They rebalance quarterly and do Tax Loss Harvesting. Their service has been good. Only thing is I wish the website had a better interface. Maybe that will get better? How is Fidelitys interface?

[@jeanetteoki1866]

Fidelity interface is very easy to navigate. There is an obvious presentation of aspects of your account. Far better than VG. But I know VG very well now and can move around it.

[@kutatm]

My 34 year old CPA daughter tells me that Fidelity has the best website experience.

[@hopnhike]

Low cost and very happy with Vanguard!

[@Jeff-b5q]

I completed moving all my assets from Vanguard this past year after decades as shareholder. Vanguard has prioritized ESG policies at expense of shareholders. Not likely to change with new CEO from Blackrock. The new addition of money could also be the the effect of others with similar thoughts. Fee increases will not help.

[@Dave-cf4xq]

Can I ask where you moved your funds to since all these behemoths seem to have embraced ESG and DEI nonsense.

[@zuinao]

Who among the major brokerage firms would you say has been least corrupted by ESG policies?

[@rickblaine8667]

Who did you move to? I am considering a move also.

[@timo4040]

I was right behind you for the same exact reasons. These types of executives are getting worse. Not using my money for esg ideology. They’ve overstepped the boundaries

[@RobertJohnson-lb3qz]

Please expand on that. I’ve heard rumors about the DEI issue at Vanguard but I don’t know...

[@George-hl2xm]

I have Vanguard and I’m happy

[@charlesbrown9213]

As systemically important as Vanguard is to the financial /investing sector of the economy, I don't understand how they are able to 'skate' on disclosing more info. Do the regulators get to see more data than does the public?

[@curtgomes]

Unfortunately, since John Bogle's death Vanguard has become a much different company. His original dream of creating a mutual fund company that catered to the small investor and serviced their accounts has been abandoned. I've been with Vanguard for 25 years and followed them for years before that. Mr. Bogle is turning over in his grave watching what the money and power grubbers have done to his great company. Walt Disney is in the same position.....

[@George-hl2xm]

You worry too much

[@alexwyler4570]

and Boeing! engineers created and built the company. Now we have people who did not take any high school AP science or AP math. consequence? we have astronauts stuck in space because the Boeing engines are crap.

[@RobertJohnson-lb3qz]

@@alexwyler4570With the problems Boeing is having with there airplane line and now their spacecraft... Oh boy, not a good look...

[@RobertJohnson-lb3qz]

I’m relatively new (four years) to Vanguard. I was originally convinced to look at the company by a friend who was a fan of Mr. Bogle. Aside from Mr. Bogle being concerned about ETF’s what have you noticed? I keep hearing rumors about DEI stuff but I don’t know.

[@fulminating90210]

NASA s going up to get them end of this month. ​@alexwyler4570

[@anthonyC214]

I have accounts at Fidelity and Schwab only but several friends have Vanguard accounts. In the past they praised Vanguard for low cost and customer service..But recently they have told me that Vanguard customer service has greatly failed to meet their expectations and they are moving their accounts. They feel that Vanguard may have outsourced some activities overseas. Another associate moved her retirement 401K account to Vanguard after retirement and they gave her bad advice and messed up her NUA on her company shares. Again this is all second hand information as I do not deal with them.

[@michaelgreskamp1093]

Been retired for 11 years (71 years old) with all retirement accounts at Vanguard. I fall into the low cost - not all the bells and whistles. I did join VG Flagship services shortly after VG announced this service. Have quarterly calls and have been happy with this additional low cost service. Since I have a pension along with SS that covers a majority of our retirement expenses I can bd more conservative 50/50 bonds/stock. I have thought about canceling the Flagship Service when I am 73 and RMD begin. At this point the taxable account conversions, and when to take SS have come and gone. Excellent presentation!!

[@kahuna1999]

???If your pension/SS cover your basic needs, you can be more conservative? In that case I’d be more aggressive.

[@bobsmithhome2]

Been at Vanguard for over 30 years. With their atrocious customer service, I’m concerned that my children will have difficulty when I pass. So I’m on the fence about moving to Fidelity.

[@poolmilethirty2859]

Not to mention the fees they just added in July. Getting help with a fund via phone will also incur a fee. I just moved everything to Schwab. I know Vanguard will charge a fee for this also.

[@cb750k1974]

Fidelity might be able to offer you an incentive to move all your investments to them. Also, in big cities, they also have offices with free coffee, apples, oranges, bananas but......more importantly......representatives you can speak with face to face. I've gone through the death of a loved one and estate transfers with them and it was a breeze, they have dedicated people just for those transitions.

[@hongtian518]

They don’t update in the timely manner

[@claricehirata3303]

Thank you Jennifer, you and your team really rock! I have been wondering about the viability of Vanguard and what will happen with the new CEO in place. You have answered that question to date (as much as can be determined) and I look forward to what the future Vanguard will look like. I have much gratitude for the firm and what it has done for the industry to substantially help retail investors. I still hold their funds, but in the last couple of years with Fidelity's superior technology and customer service, I am now half in Vanguard and half in Fidelity. I am happy with this brokerage diversification.

[@MILGEO]

Thanks for following up on Vanguard! As I stated previously, I feel like they have been a bit unfair to most of us long time shareholders in favor of Institutional investors as well as the changes beginning in August but have decided that I can deal with the clunky website and do most of my transactions online without assistance. So I don't expect to need paid assistance with transactions. They still have some of the lowest fee's around which is most important to me. I hope that we Vanguard shareholders will not be in for any big surprises! Jack Bogle himself had always said that his associates are well paid, so it's possible that many are receiving higher salaries than competitors which would account in part for a higher income than your guess.

[@SoleilRoiLe]

After watching your video on SIPC coverage, I have started down the road to move some funds to Vanguard from Fidelity.

[@JayyBird93]

How come?

[@badgas8019]

Just started with Vanguard last year. Everything has been fine.

[@woodsonjane]

I have Vanguard as my primary for years and not entirely happy with it. I’m going to have other brokerage accounts to spread my investments. Thank you Jennifer for your insights!

[@larryramos8657]

I have my Employee 401K at TIAA, no choice that’s the company choose, I have 25% of my other investment at Vanguard, another 25% at Fidelity and 25 % at Charles Schwab, all self managed. I like all of them i don’t have problem with any of them.

[@rickblaine8667]

I started investing using Vanguard funds in the 80’s. I gradually shifted my investment style from funds to individual stocks held at Vanguard around 2009. I am not a trader but more buy and hold. I was very happy with Vanguard for many years but have become less enchanted over the last 5 years with their service. Recently tried to buy a OTC stock and was told that I couldn’t because they no longer support that platform due to expenses involved. The recent fee increases, I think, are harbingers of what is to come. I’m certain they will come out with a bevy of new services along with increases in their fund expenses and transaction costs. I expect to move at least part of my account to another firm but am not sure which one at this point.

[@didilu525]

I don’t have anything with Vanguard, just because I don’t know about them. Thanks for sharing!

[@paulstein916]

I like Vanguard products because of the low fees and they don’t stray from the investment objectives of each fund. I hold the ETF’s and can buy them commission free at many brokers.

[@KarlFeldman-o7h]

Happy with Vanguard

[@Blairpark]

Good video. I've been with Vanguard for about 40 years (I'm 74). My biggest gripes with them was when they went to required arbitration for disputes (I've had none) and when they dumbed down their website to accommodate cell phones. Of course, everyone has done the latter. My kids use Vanguard, too.

[@spectre1010]

I've been with Vanguard for over 40 years and I do miss the attention, et al that I am used to getting when Bogle was at the helm. Over the ensuing years I've allowed about 40% of my funds to be invested with Schwab as far as the brokerage is concerned.

[@tomupshaw5990]

Just found your channel. Been with Vanguard since 1991. Generally very satisfied. Since they are/were run like a coop, for the benefit of the customers rather than pitting corporate profits against customer value like most publicly traded corporations, I always considered this a net positive. But you make some good points about transparency. The only recent disappointment was when they required my mutual fund account to be converted to a brokerage account; I have no need for yet another stock trading account. Also the new website after the conversion was dumbed down and a lot less functional (or more hard to navigate anyway) than the old web interface. I was not happy about that.

[@DiamondNestEgg]

Thanks for sharing!

[@B52-q9h]

Their website and iPhone app are pretty plain, but Vanguard gives me the better fills on market or limit orders than my other brokerages. Most brokerages will not hesitate to stick it to you with limit orders, Vanguard never has. If they keep this up, I can do without bells, whistles, or flashing neon lights. However, if this stops… I’ll move it to another brokerage.

[@et_phonehome_2822]

Jennifer, you should do a video on the managed account from the big three brokers. How they performed, etc.

[@francistarcelo9041]

Still with vanguard and like the low cost funds.

[@charlescarter5712]

I have been with Vanguard for 30 years. I am also with Fidelity.

[@robertatseng8015]

Will continue with Fidelity & Vanguard! May go to Schwab in 2 yrs.

[@JohnButtery-s1f]

I find Vanguard’s Customer Service to be satisfactory. Bells & Whistles don’t help my returns. I prefer the low cost approach in which Vanguard was founded. My belief is that most investors will do better in the long run with the Vanguard lower fee structure.

[@Travelhappylady]

I've been with Vanguard for over 30 years . I buy and hold, occasionally trade and don't need all the extras. I appreciate the low costs as compared to my 457(b) whose fees are much higher. No plans to leave Vanguard for now. Their customer service is not great but I am able to do most things online without assistance.

[@heatherilse4510]

I'm aligned with this view, though I've only been with Vanguard since 2017, when I started managing my mom's assets, and more recently with rollovers in my own household. Additionally, unlike some of the woke-resentful folks who've commented here, I greatly appreciate the ESG efforts and options. I'll go look up my numbers before I post my own comment, but I'm pretty sure my Vanguard ESG funds (in my own IRA) have had the best returns of all of my (and spouse's and mom's) investments at Vanguard or elsewhere.

[@usngh05]

I am Vanguard investor. I love the low cost funds . That means more returns to investors like me who like hold investments for long terms ( do not want to frequent trading). As a long term buy and hold investor I do not feel the need to have instant high touch customer service.

[@Constitution1789]

Competition is good. Glad Vanguard isn't the only one around. Individuals are free to choose whomever they want.

[@rogfromthegarage8158]

I had an account with fan card through an employer several years ago and when I left that employer I moved to Fidelity. I can tell you that in the couple of cases I was personally involved with Vanguard was much more difficult to get money out of.

[@brianknecht3216]

Still have Vanguard but the majority of investments with Fidelity. Don’t plan to add more investment funds to Vanguard as their service level is just too lacking.

[@Chiphikes]

Other than Treasury Direct, Vanguard has been my only Brokerage and Mutual Fund custodian for about 45 years...until this year. I've transferred about 50% of my Vanguard funds to Fidelity. I like Fidelity much beter for buying original issue Treasuries and CDs. I will use Vanguard for equity ETF trading.

[@jimcraig2521]

I used to have an IRA account with Fidelity and they messed up my RMD and I had no recourse. Switched to Vanguard with excellent service. As to internet service, never a problem.

[@NormanOkada]

I have Fidelity and Schwab. I don’t need bells and whistles but I want good customer service and I can get Vanguard ETFs at Fidelity. I used to have Vanguard but I like education.

[@franksimoes679]

I have 90% of my portfolio and am very happy with this. I had a much larger share in Schwab but did not like them continually pushing me to use their high price advise service which when I tried it was very poor, especially with its high cost.

[@paulelkins425]

I have 60% with Fidelity and 40% with Morgan Stanley/Etrade. I'm disappointed in MS and was considering moving that portion of my portfolio to Vanguard. However, after hearing about their CS issues and recent changes I'll probably choose Schwab as my secondary investment firm.

[@janef4206]

I am a life long learner. But have funds in both Fidelity and Vanguard

[@jackspencer8290]

As a long-time Vanguard investor, I have no desire for a more whiz-bang UI on their website. It gets the job done. Fidelity actually has some even lower cost index funds than Vanguard. But Vanguard brought the price down so low that there are diminishing returns to going slightly lower. We'll see what happens with this new guy at the helm.

[@umrethsanno]

Diversified across Vanguard, Fidelity, Chase and Wells. VG can sell higher margin products but keeps the super low cost index ETF

[@VTI777]

don't like that Tim Buckley left it abruptly. something fishy is going on but i'm still staying with them, for now.

[@williewonka6694]

Been a both a Vanguard and Fidelity customer for more than thirty years. I only keep Vanguard to separate things. Fidelity is superior in every way, and has been for decades.

[@ebrahimhabib477]

Great video as always I’m with vanguard and Merrill Edge and not going anywhere soon Vanguard is like Credit Union bank

[@VictorSabater-s1f]

I did extremely well with Vanguards' aggressive stock fund over a short 8 year run. I am retiring soon so I got out last year. I wished I stayed in. But I thought it was prudent to get out so close to retirement. I wish my bank accounts could have done half as well in interest. Great vid. 👍👍

[@jclaer]

I’ve been with Vanguard for about 50 years. At last, I found a reason for having more administrative services. There is a gap between what I get out of H&R Block company and what I get out of Vanguard. The wrong tax withholding information leads me to having a mess with the IRS.

[@JyotiRyan21]

I use M1 all of my accounts outside of my employer 403b (which has Fidelity funds). I use exclusively Vanguard ETFs in my M1 accounts. Don't like Vanguard platform, but I believe in their products.

[@maaxt]

Left Vanguard after32 years. Service had been declining. They refuse to send even a quarterly statement. Continuous e-mails with new opportunities to buy new vanguard services. Transferred my share to Schwab who send a monthly statement and has great phone support. Not a regular trader but easy to use tools to trade stocks and bonds including agency bonds.

[@js3883]

Do you trade on Schwab, if so how do you like it?

[@maaxt]

@@js3883 I buy and sell stocks and bonds including munis, corporates and agency. Very easy and intuitive. Phone help that is always gracious. No question to dumb for Schwab support

[@maaxt]

Yes we trade stocks and bonds. No fee for stock trades. A small charge for some bonds. Very easy intuitive online tools. Very good phone support. No question is too stupid.

[@harschness]

Vanguard's downfall will come from its managers inability to resist the temptation to act as activists on the boards of the companies they hold. Vanguard shareholders want neutral governance, but humans are fallible and many are captured by an ideology that demands action that may conflict with shareholders' best interest.

[@macseanchaidhe4263]

This is regrettably apparent and is leading to Vanguard’s continued slide.

[@RobertJohnson-lb3qz]

@@macseanchaidhe4263Please expand on that. I’m relatively new to Vanguard.

[@rbflinders]

Been with Vanguard for 50 years. They were good enough for the company I worked for for 33 years (COP) so they are good enough for me.

[@TheodoreHolroyd]

Thank you Jen. I am happy enough with Vanguard, however they do not offer an HSA account. My credit union HSA pays diddly so I plan to switch to Fidelity for that.

[@MeltingRubberZ28]

Same here. HSA is rolling over to Fidelity currently.

[@consciouscrypto3090]

Vanguard clearly needs to take a page from Fidelity's book and hire more people! Sometimes cost cutting by firing people improves finances, but sometimes each employee is generating more revenue then it costs to employ them!

[@user-No2Much]

Your explanations are so easy to follow, thank you 😊

[@floydestelle6242]

Use Vanguard for 20 years, i have most of mine in brokeage stock.

[@TheASTrader]

Great 24/7 US-based customer service and tech = Schwab

[@deepaksubramony5438]

Can you please do a video on TIAA-CREF? I expect many of your viewers have their primary retirement accounts with them!

[@dletinski8906]

TIAA-CREF is awful. Took my wife 6 months earlier this year to execute a 403(b) conversion to Roth IRA. Thought it was a one-off but on-line reviews confirmed poorer quality of phone service over past few years.

[@susanbibeault]

I am pretty sure you can buy and sell Vanguard ETFs (not mutual funds) at Fidelity commission free if you wanted the best of both worlds.

[@Eric-wc7lx]

Yes, I have my donor advised fund and health savings account at Fidelity and own only Vanguard ETFs in each. Further, I am not paying any account fees to Fidelity. Not sure how Fidelity is making any money on this, but not my concern.

[@yuriw777]

I’ve been with VG for around 20 years, but moved all my accounts to Schwab Your video gave me more proof that the decision was correct The customer support is extremely bad, and when they actually made two trade mistakes it was the last drop for me.

[@goldl3147]

If you were a buy-and-hold investor, managed your own finances, monitored the market, executed your own trades online, and were wise enough to diversify your assets among different brokers, I honestly don't think the recent changes at VGD would significantly impact the outcome.

[@DrJoJoBoxer]

Thanks for these educational videos.

[@francois.rodigari]

Thank you for the excellent summary. As a long term investor with my funds held in Vanguard, and prior to Vanguard having held my investments with Fidelity, I concur with all of your observations. Yes customer service is not great at Vanguard and their client interfaces are a bit clunky but their low fees make up for it. For equal fees, I would go back to Fidelity.

[@ScottHutchisonart]

Moved multiple accounts from Vanguard this year to fidelity. Couldn't be happier. I wanted better customer service and a more updated interface/overview of my accounts and how to manage them.

[@akag-bomb5235]

Same here.

[@Boulder836]

Same… several years ago

[@wsweger]

Scott -- Have a question. Fidelity had a lot more advisors than the other companies, and while that's good from a customer service perspective, it also costs more to pay all those employees. Guess it depends on how effective they are, but with all those workers, I would think the fees would have to be higher to pay them. I know Fidelity has some zero cost funds, but is that enough? Thoughts?

[@ScottHutchisonart]

@@wsweger I don't use an advisor service with Fidelity, so I could not speak to that. I use low cost funds only and they are comparable to Vanguard. I ultimately decided to leave when Vanguard gave me wrong info regarding my retirement accounts multiple times on the phone. Fidelity was telling me one thing and Vanguard another. Long story short, Fidelity was correct. Lastly, there is a branch in my hometown that I could go into and set up a meeting if I wanted. (Maybe down the road, closer to retirement? Who knows.) But it's good to have the option. Everyone's experience is different. For me there were too many reasons to not stay.

[@LSinclair]

Same, interface. Site is so much better. and phone is better too, when needed.

[@johannorman3067]

Very long time Vanguard customer (OWNER), who is perfectly satisfied so far. I want low cost index funds, not bells and whistles.

[@ronmorrell9809]

As a buy & hold investor with decades-long horizon, I don't want bells and whistles. I want lowest possible overhead. Vanguard is my main investment tool,and as I make Roth conversions, I'm moving money from TSP to Vanguard. I do have some actively managed IRA money in Fidelity because I get some good advice from them. The advice is worth the extra overhead.

[@richardcarlin1332]

Vanguard can continue to improve online experience without much additional cost. Customer service Mon-Fri is fine.

[@droubal]

Vanguard has become more difficult to deal with, over the years. Tried to open an account for a nonprofit this year. Six months later, account still not active and funded. Vanguard has become a huge bungling bureaucracy. Representatives just give you boilerplate answers and don't do anything to help. Other companies will hopefully be more competent. We lost about $15,000 in interest waiting for them to open the account.