Verizon FiOS Router Install (Wi-Fi 6)

[@KingMoizFTW]

Yo thank you so much. You really helped me from calling Verizon and paying an extra $50 for a technician to come. I really appreciate it.

[@efraimsoloway4420]

You can call them and they will talk you through it

[@2001WildFlower]

Thanks for the straightforward video. I greatly appreciate your reaction to the size of this router, it is huge and has no relation to their old, much slimmer router or most other routers that are of similar size and shape, so I have no idea about how this is going to work. Going to attempt an install tomorrow.

[@brianc0019]

Awesome Vid Broham - Straight to the Point. Fantastic!

[@Trblmkr07]

Thank you so much for the video. I'm with you, I like two separate network/names and I couldn't figure out how to do that. Your video showed me and I'm extremely grateful. Thanks

[@GTSGTS]

I tried this router out for a couple of days. Was getting close to 900 mbps via a direct Ethernet connection but WiFi speeds were in the 30’s. My TP-LINK WiFi 6 router gives speed of over 600 so gonna stick with my own router.

[@AMPTechGrade]

Yea it’s the unified network name, your devices are latching on to the 2.4ghz network, idk why Verizon unified both network bands, it only makes it a pain. I go over how to separate the wifi networks

[@chriswright8074]

@@AMPTechGrade Comcast does that to I disable 2.4 channel on Xfinity since now they want you to download an app to instead of using the web GUI

[@oldie121]

When is a good time to cancel your existing service with Verizon after you set up the new router

[@jamesSmith-hg1tf]

Great video. I have a question. I've had Fios at my house for 3 years and always had the 1 gig. I just redid my service with Verizon and canceled my cable and received this same new router in your video. Here's what's throwing me off.. I've always had a main router and an extender. I was under the impression my main Router was in my living room connected to the wall via Coax. No ethernet wall jack available. And downstairs where my main Verizon Fios box is, the ONT is bolted into that and is hardwired. There is no adaptor or blue reset button visible. Also that is where I believe my extender is, which is connected to the ONT/Main white box via ethernet cable. I'm not entirely sure which is the main router now and which is the extender. One router give me 700-900 maps and the other usually less than 100 mbps. The instructions state to plug in this new white Router in an an ethernet wall jack but I don't have that in my living room, where I planned to switch routers out. Is it possible my main router is downstairs connected to the ONT/white box? And that'd where the new one will go? And the living room router that's connected via coax only, is actually my extender? OR, my coax is internet also and my living room router is my main and just needs the coax and no ethernet wall jack? It makes me wonder if all this time my living room router should've been connected to an installed ethernet jack on the wall. Which is why the loving room only gives less than 100 mbps when I've been paying for 1 gig on two routers and only getting q gig out of the main router. That's not a major concern but im now stumped as to where I'm supposed to hook this new router up. Downstairs with the main box/ONT or in the living room with just coax OR was I mislead and definitely need an internet jack in my living room for the new router and Verizon failed to inform me. Forgive me for the many variables. I'm pretty sure I'm to hook up downstairs to the ONT via ethernet but I always thought that my extender downstairs but because it's plugged in ethernet maybe that's the main. But if I want my router upstairs to also push 1 gig does that still require an ethernet wall jack installed? I feel like that shouldne been done initially 3 years ago if so. And I've paid for a worthless extender only pushing less than 100 mbps not being connected via erhernet?. Help me make sense of this. Thanks.

[@petergunn7558]

My first impression, the menu system (using browser) is not intuitive. With my other routers on first setup the menu system was easier. Next issue , you cannot setup this router without it being connected to the active Fios connection. I wanted to do this to set it up like my old router before actually connecting. This gives me the feeling that Verizion has some access to this router. I ended up connecting my old router instead which work like a champ and got great upload and download on the speed test. PS i got the verizon 3100 for free as a promotional setup.

[@SnowyBlizzardMC]

After about a week after I bought mine on Amazon it’s connecting to my phone but everything says “no internet connection” even though I’m fully connected to the router itself and I don’t know why

[@AMPTechGrade]

Check the light in front of it is white. reboot the router if you still have issues

[@SnowyBlizzardMC]

@@AMPTechGrade the cable wasn’t plugged in in the basement, I had to hook it up but I’m good now, thanks for the video!

[@howieg]

Good call on splitting 2g from 5g , I had to call. Any idea on how to set Google or Cloudflare as Dns. I get into Dns but do I add a IP where??

[@supertouk]

I just got this router and have to say that I like it. With the previous fios router I was able to use my antiquated fios routers as moca bridges. Do you happen to know if moca bridges can still be used with these new routers?

[@AMPTechGrade]

It can. I haven’t tested with it but it has coax so you’re still good. And it’s the faster moca 2.5 standard too

[@supertouk]

@@AMPTechGrade So far it seems to work. I know the verizon tech told me to turn the bridge off during install and I had my doubts if it would work, but I have to say that it seems to be working.

[@supertouk]

@@AMPTechGrade May have spoken too soon as it seems to conflict with the new wifi. My phone couldn't get an IP address so I had to turn the bridge off. There must be a configuration issue, though I change no settings on the bridge, there must be a setting in the new router. More research is needed.

[@agarcia4271gaming]

The reason for the iPhone having faster speeds than the iPad is because iPhone 11 and future iPhones have WiFi 6, which is not backwards compatible, and WiFi 6 can reach up to gigabit speeds, which is the best for use with this. Nice service though!

[@AMPTechGrade]

Oh I know, wifi 5 but still for it’s AC limitation, it performs better than my Ubiquiti AP Pro so that says a lot

[@chriswright8074]

Wifi 6 can reach over a gig

[@providedjoker2649]

Quick question…..should u keep this router on all the time or turn off at night when not using? I ask bc…this is what I do…..there’s no “off” button so I just unplug it.

[@NotUrAvgJoee]

No, There is no reason to shut it off

[@Mom-tk9rz]

Wondering same thing. Not great to leave on during sleeping. Messes with deep sleep or melatonin.

[@Blank55600]

So is this basically a Hotspot device? Because I need something like this as I can't install any internet stuff.

[@AMPTechGrade]

Nope, hotspots connect wirelessly to the cell network to provide wifi internet for your devices. Just like hotspots, this DOES give you wifi for your home but ONLY when connected to the Verizon FiOS fiber internet network. So they have to run a fiber optic cable to your home in order for this router to work. But then it is fast unlimited internet for your home.

[@Blank55600]

@@AMPTechGrade Damn. Well thank you for replying!

[@obye]

it’s a router

[@mdn217]

HUGE help! Thanks man

[@ChadTheGoob]

Does the router make any noise or is it passively cooled? I finally had Fios become available in my area so I ordered it ASAP but I remember the Xfinity XB6's made a wretched wind-up and down fan noise depending on network activity that drove me nuts.

[@AMPTechGrade]

Oh god yea, those Sh!tC@st routers output more heat than an Xbox 360. Verizon router is 100% silent. Their modem is separate from the router unlike Sh!tC@st so better reliability. And those Sh!tC@st routers have to deal with Modulation & Demodulation shit of rusty copper coax lines, too much stress that it heats up so bad. Verizons clean fiber keeps you running for years.

[@orishgam5175]

Do you need to connect a coaxial cable to the router for internet or is that only if you need fios TV?

[@AMPTechGrade]

Mostly for TV. If you are using the FiOS wifi extender, I’d recommend using coax for that as well. Otherwise no it’s not needed at all

[@JesusPerez-ym8kl]

Very well done couldn't explain it anymore simple than that. You should think about getting into the Teaching Profession. thanks alot stay Blessed

[@AMPTechGrade]

Funny enough I am also an adjunct professor lmao, glad to hear the feedback ❤️

[@FZ-sv4tm]

Yeah, but yo man, can people at your home get into that if they can get into the files box

[@AMPTechGrade]

Huh? You mean can they get into your computer files?

[@Ohimi]

Yo thank you so much I had to fix it for my mom!!

[@IISourAyyII]

You recommend this one then? I had the other G1100 and once I heard WIFI 6 I jumped onto this one. Kinda ugly looking, but if it does its job I aint mad lol

[@AMPTechGrade]

I thought it was ugly at first too but kinda like it now. Futuristic lookin & it’s odd why it’s so massive, but I also heard the antenna is much stronger as well.

[@nsme6942]

Hello. Is ethernet cable separate from the box or is that supposed to come with it?

[@AMPTechGrade]

It’s not fused with the box if that’s what you’re saying. it is supposed to come with it but it’s worth buying a longer Ethernet cable if needed or if one isn’t present with the ONT

[@testtesting2868]

I just received this router from Verizon and my PC that is wired connected to it occasionally stalls. As well, ALL lights on the rear of the router go off and return at random BUT the wi-fi works perfectly at all times. I HATE dealing with Verizon.

[@zelenkamaarit7543]

Hi all , looking for some quick advice . I have a friend I've recently started handling the cell phone plans for ( not normal for me ) , and they gave me contact info for their Verizon rep . I've been working with him for almost a year now , and I'm constantly having problems getting answers from him on basic things like can he confirm he put insurance on our plans and how do I utilize the insurance after a phone is damaged ? My question to you all is : how do you normally work with Verizon on things like activation problems on new phones and questions on insurance and such ? Do you have a client rep you ask , a special number to call , or how can I get quick and reliable results here ? What is the proper way to request a new client rep ? If I make the request , I want to make sure I don't end up still stuck with the same guy . I've already had a heart to heart with him and needing faster response times , and the quality dropped after that talk .

[@harveyrott8617]

Like you, I work with a rep, but he’s awesome. Always responds to me within 30 minutes and always confirms details and answers all of my questions.

[@isabelleite3235]

I’m not familiar with “network management.” Do you mean the administrative side of their website where you can manage user and cost center information for a specific user or are you talking about mobile device management? I use both at my organization.

[@zelenkamaarit7543]

If you have a problem with activation or something technical, do you contact Tony miles (rep) who is quick to help?

[@harveyrott8617]

I do. There have been times where I’ve received SIMs for a phone or laptop and it didn’t activate. Sometimes he suggests I contact customer service and other times he finds an error in the order and corrects it.

[@zelenkamaarit7543]

Network management" on the plan itself. So all the lines on the plan, the speed is managed by Verizon to work with all Verizons clients (it would slow down during peak times). We have an older plan that isn't throttled like that, and I don't trust my nonresponsive rep telling me it should be fine (but he won't be able to change it back)

[@trollinggamer6915]

Hey my parents have a router like this. I added a Ethernet cables to my Xbox, I’m just curious will this cost extra to use this lan cable on my Xbox? Only about 8 devices uses my WiFi so will adding this cable cost more please let know ?

[@AMPTechGrade]

No it won’t affect your FiOS bill at all. Add as many devices as you can to the network ports, wired internet is better than wifi. In fact, you’re online gaming will be MUCH BETTER on wired network cables

[@shmuelbenjamin2658]

This helped another.TY

[@larrymeoli5380]

what if my ONT is outside? do i need to run the ethernet cord from outside to the inside?

[@AMPTechGrade]

Unfortunately yes. They have water proof Ethernet cables on Amazon. The only thing is if you are not comfortable with splicing Ethernet cables, then buy preterminated instead cables on Amazon and avoid the bulk Ethernet cables. Otherwise you can always request a tech to come out for them to do it for you. They are trained to do it for u. If you get a speed upgrade tho, Verizon will come out and run it for you free of charge I believe. Don’t quote me but check with the phone rep because you need an Ethernet run with speeds over 100mb

[@Anintention]

So glad to stumble on your video. I'm not familiar with anything with technology. I have this router from fios in the basement and connected to a Google nest router and have 2 wifi points on one on each floor ( 3 floor house). Google nest has been a disaster, constantly dropping. I think i'm doing something wrong here. Why do I even have 2 router, I don't think I even need the Google nest mesh, I can just add fios extender right? I"m just so confused. Please advise

[@AMPTechGrade]

Get a FiOS extender correct. Really simplifies things. Put it on the top floor, leave this router in the basement and connect the extender on the top floor. Make sure you connect both the extender and the router to coax. Let me know if I can help in any way

[@Anintention]

@@AMPTechGrade Thank you for the reply. Just order the extender. Hopefully it'll all work out

[@whiteaviation]

Dude I keep getting 5-30 mbps and I have this router. I'm using an extender which I have connected my computer to by a wired connection, but I'm still getting those speeds. Can you help at all?

[@AMPTechGrade]

You say extender, what kind? Moca, wifi, hardline extender?? Is there a model number or link? What if you did a speedtest plugged DIRECTLY into the router, any laptop you have on hand with Ethernet port to test?

[@whiteaviation]

@@AMPTechGrade I have a TP Link RE AC750. I have a laptop on hand, and I can test it later. However, I can't test with my desktop as i would have to drill a hole through my floorboards and into the basement.

[@AMPTechGrade]

@@whiteaviation There's your problem, the extender you bought connects to the primary router using WIFI which will probably be weak. Your Best Bet is to get a FiOS Network Extender which plugs into coax INSTEAD of your existing extender, its basically hardwired so you'll get significantly better speeds. I mean you could try to ensure the 2.4GHz and 5GHz networks are separated and connect to the 5GHz only. and if its too slow still, you're probably too far away in which case you'll need the FiOS extender or a MOCA adapter off of amazon.

[@georgezambrano5166]

Does a router that isn’t Verizon branded work just as good and if so which one would you recommend?

[@AMPTechGrade]

Any router will work AS LONG AS you aren’t paying for FiOS TV. I haven’t had luck with any of the consumer routers to be honest. Asus I guess. But if you don’t need advanced features, go get a used Verizon router off of eBay

[@TheNickster7654]

@@AMPTechGrade I was considering buying my own router as well but I do use their TV service. I was wondering why a third party router would be unable to work with Fios TV. Would you recommend just using the provided Verizon router then?

[@AMPTechGrade]

@@TheNickster7654 it honestly depends on some features you want. So that coax TV jack going in to the router is responsible for sending out Internet signals thru those TV jacks to provide internet services to the Verizon cable boxes. That internet signal is necessary for channel guide, video on demand, and simple activation/updates. Boxes connect every time they boot. You could get around all this if you bought TiVos like I used to do. But if you REALLY wanna use Verizon boxes and your own router, you could in theory get a moca adapter which provides the necessary internet signal to the Verizon boxes, the only caveat is you lose minute features like phone calls on the TV, watching TV away from home, scheduling DVR shows away from home, harder to troubleshoot, etc. why I don’t recommend it

[@AMPTechGrade]

If it’s coverage and speed you are after, get this router and one of Verizons extenders, they do a great job. If you pay for gigabit, they throw both in for free.

[@daphney1881]

i don't think I have an ONT. Should I buy one?

[@AMPTechGrade]

NOPE you CANNOT buy one. Verizon has to come out and install one for you. They need to provide THEIR OWN ONT. They are free of charge every month and any router you use (theirs or your own) plug into the ONT

[@kevinburrell3359]

I love my router!

[@Christopher-iz4ek]

How do you get such high speeds? I have the same router and gigabit connection but only get ~150 with 5ghz

[@AMPTechGrade]

Welp, if you're a good distance away or 2-3 walls separating you from the router, that'll explain it & you'll want the FiOS network extender. BUT if you're right next to it, look at the 4:10 mark as its the optional steps you need. Gotta make sure its on 80hz wide and download acrylic wifi to see if you are on a wifi channel that is free.

[@MrApplewine]

5Ghz should be used for line of sight transmission, not going through walls. The best approach to networking is to put an inexpensive wireless access point in the room you need it rather than trying to load more antennas and technology into a central location. Location is far more powerful. So you either run an ethernet like to the room you need it and plug a wap in there or if you have coax only then get a moca 2.5 adapter. Moca 3.0 is unfortunately not available quite yet, but 400 Mbps or whatever you get with wifi is more than enough for a hand held device. For anything with an Ethernet port you should use that to get full speed. Many wireless access points also include extra Ethernet ports so you can have a gigabit port to plug in your console or desktop etc I only use wifi for handheld devices, and do not recommend using WiFi otherwise and don't use wifi for real time voice and communication, except maybe if you are close to a 5ghz WAP that is line of sight you could try that.

[@gregorykowalczyk1912]

Do you need a Coax cable for just internet? I want to put this router on the third floor. The ethernet cord from the outside of house to the back of the router.

[@AMPTechGrade]

Nope. But if you’re using the extenders, the coax is recommended to connect the extenders together.

[@briankuscher6108]

Vrizon is telling me i need to use this new router. I currently have 3 google nest wifi spots throughout the home. I am afraid if I unplug the old router and plug this new one in, that I will lose that connection and ALL the devices hooked up. Is there an easy solution to my installation?

[@AMPTechGrade]

If you pay for internet only, then no you can use Google wifi only. If you pay for TV, then yes you will also need a Verizon router and then set your Google wifi to bridge mode. Disable the wifi on your router and you are good. I’m confused, are you just moving to Verizon or have you had FiOS for a while?

[@mcch1n]

thanks for the tips :)

[@kosonaike]

Will this work downstairs if router is upstairs?

[@mikedinno8413]

I upgraded to this a few weeks ago. Everything was good my speeds went from 78 to 148. Suddenly my speeds tanked from 148 down to 48. Slower than my previous plan I upgraded from. I called Verizon and they said everything was running normally. I feel like they play games and do this on purpose. Should I switch over to Comcast or what's the deal??

[@AMPTechGrade]

Go thru the video, I think it’s the SON feature. I would turn it off and assign different wifi names for the 2.4Ghz and the 5GHz networks. And then only connext to the 5GHz network

[@smokecharge4196]

So you definitely don’t need the coax cable for just internet? All I have is WiFi and I just got this router. I was wondering if you even needed to connect the coax cable if you didn’t have fios tv

[@AMPTechGrade]

I mean its not totally useless, it supports MoCA so like if you have weak wifi in another part of the home, you could use the coax to hook up a fios extender or a moca adapter for a good hardline connection to your game console/PC, light years better than a MESH wifi system

[@FrankieBagz]

How do you log into your router settings can you do it moble on a mobile phone?

[@Recklesseyeballer]

Thanks for the vid helped a lot!! be mindful of your router info showing as you are hooking it up!!!

[@AMPTechGrade]

I already moved & returned this router for a new one lol, no risk anymore

[@theaprum1]

thanks. it's helpful.

[@ChristopherGoshgarian]

I am setting this up in my office

[@be_RYE]

My router is more of a grey blinking color, never turned a solid white, but I still have internet access, does anybody know why?

[@avoidy7775]

hey, great video but my wifi 6 isnt working. and the click isnt as loud as the other piece is. and tips?

[@AMPTechGrade]

How so? Like you can’t find the wifi network or are you connected but no internet/no loading?

[@petertimpson9378]

Been looking into a reason to upgrade my router and found it! Can you connect an external 4tb HD to the network through this router? The current one doesn't work. Thanks!

[@AMPTechGrade]

Nope. & honestly I wouldn’t advise it. From a technical standpoint, it’s just another feature to slow down the router. From a security standpoint, you put your information at risk lying right there on the router. God forbid you get hacked, the drive is right there. If u want to plug in a hard drive, get a raspberry Pi or a small NAS

[@MrStrictlyOLED]

So I have a Fios Wi-Fi 6 already so I take that one off and use this one instead is that how the extender works ?

[@AMPTechGrade]

No no. You need to keep this wifi 6 router installed and with coax and all. If you want the FIOS network extender, you plug it into the cable TV jack somewhere else in the house (where you want additional wifi coverage). But this wifi 6 router HAS TO STAY PLUGGED IN. This video is JUST on the wifi 6 router, I don’t have the extender

[@welsby7169]

I just have this yellow ring light and it doesn’t go away and I really am not sure what to do. It’s supposed to be a solid white and I’m just not sure

[@AMPTechGrade]

Unplug the router and plug it back in. Also unplug the ONT/modem and plug it back in. If it still stays yellow, call Verizon

[@walterfhubbardjr2964]

How do you connect a second router to that one or can you move it to be wireless because my fiber connection is in the basement and I want to add cameras to my second floor

[@AMPTechGrade]

Get a FiOS network extender, they use the coax tv wiring in the home to ensure they both get a solid connection to each other

[@xasdz6311]

Hey! I have Verizon do you have any tips for me to get more speeds I have gigabit I have 400 speeds for wireless idk why?

[@AMPTechGrade]

What device you have? You may need to get a newer one with wifi6

[@michaels3003]

Gigabit refers to wired connections.

[@xasdz6311]

@@AMPTechGradethe one you just opened.

[@AMPTechGrade]

Did you change the channel width as described? What mobile device are you using with it?

[@marybriddle8736]

Which LAN SLOT IS SUPPOSED TO BE PLUGGED IN?

[@userx0000]

they just installed this at my house and my download speeds r a max of 50 mbs while downloading a game on my xbox. the old one I had was doing well over 150 mbs. how do I fix this?

[@AMPTechGrade]

This is Xbox’s problem, idk why they throttle the download speeds, even on hardwired. Just make sure you are atleast connected to the 5GHz network. I go over how to separate the network names.

[@sashakalgin9905]

Thank You!!!!

[@renaissancemusicllc9804]

Good morning! What is the app you use to check router speeds? Thank you.

[@AMPTechGrade]

Speedtest or WiFi Sweetspot, I’ll put the link in the description, great app

[@thaddeuskobylarz9896]

Can a Verizon Quantum Gateway be used solely as a router?

[@AMPTechGrade]

Of course, that’s it’s primary purpose. Not 100% understanding the question tho

[@DemonicAkumi]

Can you explain how to do port forwarding with this router? Yours seem to be the only one that looks like my router and the menus don't look the same on the other tutorials I've watched.

[@e_sidera]

Your video was very helpful, now I know how to disable SON.

[@witheeeeeerx]

You did very wrong

[@imaphro6749]

im tryna move this router from basement to upstairs but im wondering if I need that White WAN cable for it to work properly since there no Coaxial cable connected to it right now and it works which is new to me I thought you needed that wire but I dont have a WAN cable ( the white one ) thats long enough but I do have Coaxial cables in the walls somewhere upstairs, my question is would anyone know if it would still work without the WAN cable and put the black screwable Coaxial Cable?

[@AMPTechGrade]

Nope, you HAVE to run the WAN cable over Ethernet. You’re better off leaving router in basement & getting a Verizon network extender which uses the coax ports in your home to connect to each other. The network extender will provide its own wifi as well

[@jacktruax6563]

grate video brug

[@jashatta1]

What happen if you don’t have a coax cable install in your property

[@AMPTechGrade]

The tech would then run coax TV jacks to each and every cable box. If it’s a home, they’ll end up running it along the outside the home from wherever the ONT is installed. I mean you could do it yourself but if you are not an expert at this stuff, get a tech to come out. If this is a rental/apartment, they’ll run the coax across the baseboards along the floor. They do it neatly and staple it to the corners.

[@deemayjee]

i reset my router and after it booted back up the 5g wifi doesn’t show up anymore but the 2.4g one does can anyone help

[@grimeyy2x864]

I’m having the same problem

[@YoungBamily]

😭😭 should have stuck with 4g

[@AMPTechGrade]

Change the 5GHz wifi network channel to rsomething lower. Some devices won’t see all the 5GHz channels. Or first check that SON is disabled. Sometimes it’s reenabled and it’s stupid cuz it combines both networks & keeps you on 2.4Ghz. These firmware updates man

[@flow1742]

I have my ps5 next to the g3100 router connected via ethernet cable and it only gives me a 86mbps speed.. I had xfinity before and it was giving me 500/600mbps. For some reason im thinking there’s a problem with the G3100 router and the ps5 connection

[@justinepicgaming5774]

Your speeds are also based on your cell service if you're getting terrible bars with your phone then you're going to have terrible service with your Wi-Fi router

[@flow1742]

@@justinepicgaming5774 My iPhone XS Max on a SpeedTest gives me 345mbps download. On the Verizon Website it gives me 950mbps. The ps5 vía ethernet gives me 75mbps and my laptop via ethernet gives me 90mbps. I have the 1 Gigabit internet i dont know whats the issue

[@AMPTechGrade]

Well first get another Ethernet cable. Sounds like it’s capping at 100mb mode Maybe from bad Ethernet cable. If not then That’s not a Verizon problem, that’s a PlayStation problem. My Xbox does that shit also, throttles speeds. End any background games & apps to maybe speed it up, that’s what Xbox recommends. I don’t have that problem at all on Steam on my PC

[@johnkennedy3782]

I have a Xbox series x and my router is downstairs .. I tried getting a extender but it only helped a little so I contacted Verizon and they suggested this router .. is There any way I can connect this router to my Xbox so it’s closer or downstairs like my old router ? .. thanks

[@AMPTechGrade]

Get a moca adapter. It uses the cable tv jacks to connect your Xbox to the hardwired internet connection. Look on Amazon, better and more stable than wifi

[@shadebinder9969]

I can't find my ont. How do I find it? You didn't leave a explanation in the description

[@house105a]

My ONT is in my garage, it depends on your physical location.

[@AMPTechGrade]

Sorry, I elaborate in another video. You’ll have to look hard for it like in the garage or basement or outside the house or closet. But sometimes the prior resident might rip it out of the wall. So please call Verizon and schedule a tech visit if you cannot find it.

[@shadebinder9969]

@@AMPTechGrade yeah I called in the end for a tech. Turned out it was in some forgotten corner of house and needed the cable snaked upstairs anyways

[@polariaxelly5578]

I turn on mi wifi6 put a new user and pass only for that Conection but it doesn’t show on my devices like is hided cab someone help me

[@saucy6440]

i literally just got a new router(this exact one yesterday after calling support) and they came and set it up and everything and now the light is just yellow and i have no clue how to fix it. any tips?

[@AMPTechGrade]

I would probably try rebooting it or calling support, not really sure

[@saucy6440]

@@AMPTechGrade yea i had a support guy come to the house and they fixed it it was more a problem with other equipment not the router

[@maddalajagadish8765]

@@saucy6440 most probably ont might has some issues or someone from your house connected ethernet port in to different port.

[@patchy1253]

Can someone help me. It’s light is red. But before it was white. Is there a reason?

[@AMPTechGrade]

any luck if you unplugged and plugged it back in?

[@dani-qd6km]

does this router support 5g? my 5g network on pc stopped showing up

[@AMPTechGrade]

Reboot. Change the wifi channel for 5ghz in router settings to a lower number if it still don’t show up. Some cheap devices won’t see it if it’s on a higher wifi channel

[@anthonysteven7681]

How can I go throw the router settings from my iPhone? Can I do that?

[@AMPTechGrade]

You can. When connected to wifi, just connect as you would the desktop. Plug in the address myfiosgateway.com or 192.168.1.1 and sign in using the admin password in the back of the router and BAM

[@chriscosta-s2m]

i have it hooked to 1 TV, BUT HOW do i spilt it to another?

[@AMPTechGrade]

Buy a moca splitter off of Amazon

[@djsthemetereman]

My hp printed won't connect for some reason, I put in the passphrase but it keeps saying failed

[@AMPTechGrade]

Check in Verizon router site to make sure there aren’t spaces in the wifi password and check the cases (upper & lower case) and check you aren’t confusing a capital “i” or a lowercase “L” or the number “1” or an exclamation “!”

[@djsthemetereman]

@@AMPTechGrade I had figured it out, I just pushed & held the button on front of the router & it Connected. Thx for info

[@christian1nj]

Question im on a wired connection on my xbox and i got a teredo issue for xbox and my nat is unavailable but when i go wireless im all good.

[@AMPTechGrade]

Try another Ethernet cable. Some poor Ethernet cables will not work right and could cause problems.

[@christian1nj]

@@AMPTechGrade i fixed it now appreciate the help thou

[@christian1nj]

@@AMPTechGrade i still have teredo issues and i got a replacement router and new ethernet cable, xbox and all, do u have any teredo issues my nat type will be unavailable and idk its a router issue or whatever

[@christian1nj]

@@AMPTechGrade ive tried contacting my isp and xbox and pretty much they are starting to give up and all. My question would be do u ever have issues where it will say nat type is unavailable for you or cant connect to xbox live

[@AMPTechGrade]

@@christian1nj let me ask, is your Xbox connected directly to the router? And what speeds are you subscribed to?

[@ToniArcadia]

I got this router but Fios is not available in my area. I love the router only thing is I get issues trying to get ipv6 addresses thru xfinity. So I disabled it for now since it made my internet take a while to make connections like loading KZbin videos or websites etc.. I’ve tried different settings and still can’t make it work. Lol good video 😎

[@AMPTechGrade]

idk personally, apparently verizon used to have wifi6 but disabled it again, i guess maybe compatibility issues with this gateway. Honestly not a deal breaker, ipv6 isnt really that useful for the average joe.

[@HoweyJR_]

How do you pick which GHz you are on?

[@AMPTechGrade]

Idk, that’s the reason u separated the network names in router settings. On windows, you can judge based on the link speeds in the wifi adapter settings. But SON is trouble, separate the wifi networks and your sanity will thank you

[@HoweyJR_]

@@AMPTechGrade I figured it out

[@hanztzygaming4973]

Hello what’s the internet cable???

[@AMPTechGrade]

Its called "Ethernet" and you can find it at BestBuy and Amazon at various sizes

[@RyanMSU21]

So if I have fios tv, does my TV have to be connected to this router? I will be living in an apartment that has ethernet and coax ports in both my bedroom and my living room. My computer setup will be in my room but my TV will be in my living room. I planned on having my router in my bedroom

[@AMPTechGrade]

Nah don’t worry. As long as you have coax and Ethernet going to the router, you’ll be fine. The only issue you have to worry about is where the ONT is for Ethernet

[@ENdri-rs5ub]

How can I activate the Verizon router if I don’t have a computer ?

[@AMPTechGrade]

You can use your phone. Use login credentials from the back of the router to connect your phone to wifi and then open the web address on your phones web browser

[@Xsettaa]

@@AMPTechGrade hey bro I got this router the other day I have everything plug in Verizon told me today that it activates by it self but idk because it’s still not working do I have to go in the app and activate it my self or what

[@AMPTechGrade]

@@Xsettaa no harm in doing it, make sure you’ve got it plugged into the ONT as shown too. No app needed, connect to it using the wifi credentials on the back and follow the setup procedure using the web link myfiosgateway.com

[@Xsettaa]

@@AMPTechGrade I got it to work all I had to do was activate my router thanks for the help bro 💯

[@maddalajagadish8765]

@@Xsettaa i believe you got new fios services thats why you need to activate your services.

[@delwinmartinez1575]

Thankkkk yoooouuuuu

[@DesignzbyJJS]

Hey man do you no how to set the ipv6 up on this router by any chance in sure what internal host would be

[@AMPTechGrade]

Apparently I think Verizon disabled IPv6 publically from the internet, no idea why. Even if you were to use your own router, it was disabled from the ONT with no way of enabling it. Not a deal breaker to be honest, everything is still accessible with IPv4

[@DesignzbyJJS]

@@AMPTechGrade those bastards haha ohh gotcha alrighty man. thanks for the response man good thing you did this video haha.

[@RandomRan45]

You have to connect to it a labtop???

[@AMPTechGrade]

No you can use your phone with the wifi credentials in the back. I just used my laptop just cause. I thought I put notes in the video

[@nerlandedorvilus]

The thing is tho they did not give me the wires we have old ones please help

[@AMPTechGrade]

You can pick them up in Bestbuy but try calling in to do a swap for you

[@akacarleyy]

the light on mine stays yellow and never turns white indicating that the wifi isn’t on or working

[@AMPTechGrade]

Unplug and plug it back in as well as unplugging and plugging in the modem/Ont Verizon gives you. If it still persists, call Verizon

[@akacarleyy]

@@AMPTechGrade yeah i called verizon and im not sure what they did but it’s working now idk

[@Mearyeaurng]

How come you don't need to connect the coax?

[@AMPTechGrade]

It’s only for if you have FiOS TV or you’re connecting the FiOS wifi extender. If you just have the router only and that’s it, it’s not needed.

[@vivianasalas5613]

Can you use this router for the house phone

[@AMPTechGrade]

Nope. For verizons phone service, a line needs to come from the ONT (that black box) to your home phone handset. The router won’t connect directly to the phone. But I would recommend an Ooma device from Amazon. It plugs into your router and your home phone and is much cheaper

[@cristiangonzalez8313]

what should I do if the little circle thing under the verizon logo is red

[@AMPTechGrade]

That means router is broken. Try your luck unplugging it and plugging it again. Otherwise call Verizon for a replacement. Rare but it happens. OR could be internet outage in your area. Check it’s plugged into the ONT and the ONT has all green lights

[@humid-0]

Tutorial on how to change IP

[@AMPTechGrade]

Like your public IP or static IP

[@MrBjorn6]

Do you have the fios one tv plan with DVR

[@AMPTechGrade]

my parents do yup, its a really good box. I'll probably make a video on it next

[@SelectiveSocial401]

Can anyone explain how to change the NAT type from moderate to open for gaming?

[@AMPTechGrade]

Should be automatic. Unplug the router and game console and plug back in and it should work. If this NAT menu is within call of duty, it will never stay “Open” because Call of Duty’s menu is glitchy. As long as it says the NAT is Open on the game console system settings, you are fine

[@natec1424]

what is coax do? You don't have to connect it?

[@AMPTechGrade]

If you pay for TV, YES because it gives channel guide info to the verizon boxes. If just internet, then no you do not need it. But if you have a big home and the router isn't enough, I recommend a fios network extender which uses coax to connect the extender & rebroadcast the wifi signal in which case you WILL need coax. But for the most part, coax is OPTIONAL for internet only.

[@learningasigo1269]

@@AMPTechGrade I have Verizon FiOS for Wi-Fi Internet only at my home. That black box that you connected to. ONT? I don’t have that at my house and the Internet works perfectly. I just connected coax cable to the back of the router. So I’m confused. Sounds like that ONT is not necessary.

[@AMPTechGrade]

@@learningasigo1269 the black ONT in this video is one of the newer ones. Some people have it installed in an enclosure or an older white unit. Don’t matter really. If whatever works for you just works, don’t stress.

[@lindavermillion8643]

@@AMPTechGrade so how does that work if the white ONT (I have no idea what that means) is in one room and the router, computer and modem are in another room. I'm hooked up but obviously not the right way. Button on router is yellow.

[@AMPTechGrade]

@@lindavermillion8643 the ONT is the fiber modem, you'll wanna look around the house for it. whenever you had FiOS installed, they shouldve ran a network cable from the ONT to the router's white (WAN) port. What you could do is unplug the power cord (from the outlet) from both the Router and the ONT and plug them back in. If its still yellow, you might have to call verizon to help you out.

[@m4rrq]

where is the wps button i just got a wifi extender

[@AMPTechGrade]

It’s the big button on the front of it

[@indian3197]

Bad customer service of Verizon. They are moving to latest technology but not improving the customer support.

[@AMPTechGrade]

We can agree on that lol. But at the very least, I rarely had an issue that needed me to contact Verizon support vs the horrendous Comcast

[@testtesting2868]

100% AGREE. Terrible support.

[@cassiejaskiewicz1098]

Help. I’m confused with the Ethernet part.

[@AMPTechGrade]

How so? Not sure what port to plug it into? or where on the ONT to plug it in?

[@cassiejaskiewicz1098]

@@AMPTechGrade can’t find ONT

[@AMPTechGrade]

So if you’re trying to get service or do a self install but can’t find the ONT, chances are the prior owners took it or something else. Error on the systems part, a tech will need to come out to install it for you. If you already have active service and can’t find it, could just be hidden well. If it’s an apartment, it might be on a utility room on your balcony or in a closet somewhere. If it’s a home, check the basement, outside the home, or inside a utility closet or laundry room. It might even be an older white unit or inside some kind of plastic white/grey/black weather box. Especially the outdoor units, you won’t see a box inside a box, youll just see connections for coax, phone (rj11) and Ethernet inside of it

[@AMPTechGrade]

kzbin.info/www/bejne/oGjddaJtlrGeg7s I post images of what the ONT looks like. But honestly don’t go crazy pulling your hair out. If it’s too confusing, just call Verizon to send out a tech

[@cassiejaskiewicz1098]

Yeah I have a tech coming today. A neighbor confirmed (that knew what the ONT is) is indeed not there. Just hoping the in station isn’t crazy expensive

[@slyto]

Bro I wish my Verizon router worked like how your explaining I get 0.03 upload and almost 0 download it’s terrible I can’t play anything 😭

[@AMPTechGrade]

What speed are you paying for? Which router u got? Don’t worry bro I gotchu

[@slyto]

@@AMPTechGrade we are paying for the best possible speed and we have what your router is basically everything you have

[@AMPTechGrade]

@@slyto first disable the SON under settings like i did in the video. and if speeds are STILL that slow, call Verizon. They can run speedtests from that router on their end to troubleshoot the issue and take it from there.

[@slyto]

@@AMPTechGrade that’s the problem man my parents think it’s just a me problem when literarily I’m the only one having dogshit internet I’m trying to convince them as if rn but I doubt anything’s gonna come outa it but thanks for all the help much appreciated

[@flipboutdatlife1132]

Can this b swapped out with your own router ? Anyone know

[@AMPTechGrade]

YES it can AS LING AS YOU DONT PAY FOR TELEVISION from Verizon. Just unplug the WAN cable behind this router and plug that cable into the WAN or Internet port on your own router and then BAM, return the Verizon router and you are good

[@JD-yw7to]

Wish these videos would just get straight to telling us what to do

[@AMPTechGrade]

skip ahead, Look in the description, its time stamped to take you where to go. Just tryna keep you guys informed

[@bandooo644]

My light is yellow how can I fix that

[@AMPTechGrade]

It’s a router fault. Unplug the router and plug it back in. If it still don’t work, call Verizon to get it swapped out. It’s common but they will warranty it

[@alecmat]

What’s the website said fast?

[@AMPTechGrade]

No sorry, I’ll update the description. That website myverizongateway.com is how you access your Router settings. You will ONLY BE Able to access it if you have a Verizon FiOS router and you are ON THE WIFI NETWORK!

[@justinepicgaming5774]

But only business customers can get this product I would know because I work for Verizon

[@CRAZYKID123454321]

Wrong. They over 1000mbps to anyone

[@AMPTechGrade]

I think this is the only one they give now, I don’t see the older router anywhere on their site products

[@theofficialbabatrolling]

Can I use a mesh wifi ?

[@AMPTechGrade]

If you have internet only, yes it can (and probably should) replace this G3100 router. However if you pay for Fios TV and don’t have Tivos, I would strongly recommend the Verizon FiOS extenders as it’s better than mesh wifi and keeps it compatible with FiOS cable boxes

[@obye]

just got this wifi

[@obye]

7 month update, wifi has been pretty good, no outages.