Voice Picking Technology Helps Americold Warehouse Keep Its Cool

Americold is the global leader in temperature-controlled warehousing and logistics to the food industry, offering the most comprehensive warehousing, transportation, and logistics solutions in the world.
Implemented by Dematic, Voice picking has delivered increased accuracy and productivity for Americold’s Arndell Park DC, and transformed it into a paperless facility facilitating real-time, two-way data flow between workers on the distribution floor and the WMS. This allows Americold to easily evaluate business, quickly respond to customer volume fluctuations, and better manage labour levels.
For more information visit www.dematic.com.au

[@gullygad5159]

That is the most stressful thing I have ever used in an warehouse

[@DematicANZ]

We're sorry to hear about your experience with Voice Picking. We value your feedback and would like to better understand the challenges you faced. Could you provide more details about the issues encountered? Your insights are crucial in helping us improve our products to ensure a smoother user experience. Alternatively, you can reach out to our customer support team directly for assistance - Australia: 1800 026 529 New Zealand: 0800 226 529. Thank you for your feedback, and we look forward to enhancing our solutions based on your input.

[@daviddubois5913]

I work in a warehouse with voice technology. And it’s horrible and extremely frustrating. You literally have to scream at it

[@xyero4399]

Instead of voice picking, they should have went with Motorola/Zebra/Symbol gladiators. The voice picking system have delay time compared to scanners caused by misunderstanding voice command, and telling you it did not understand you (all that listening and repeating are waste of time). Lot of workers are visual and kinesthetic learners, voice pick is meant for auditory. Nonetheless, it is worse system when you want to wear a mask (for sick purpose), you will need to retrain your entire words, because it will stop understanding you.