Watch Again: Fujitsu employees give evidence in Post Office scandal Horizon IT inquiry

Watch again as Fujitsu employees gave evidence in the Post Office scandal Horizon IT inquiry on Tuesday (16 January).
They appeared before the Commons’ Business and Trade Committee which focuses on providing compensation to victims of the Horizon scandal, which saw more than 700 branch managers given criminal convictions.
The scandal centred on the faulty Horizon IT system, made by Fujitsu, which made it appear as though money was missing.
Rishi Sunak has agreed to quash new legislation to exonerate the wrongly convicted Post Office sub-postmasters, and provide those eligible with a £75,000 upfront payment. There are also a number of other compensation schemes.
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[@1inchPunchBowl]

"I saw nothing, I know nothing, I did nothing" Oh okay, run along then. This is all bs. We need a proper criminal trial asap.

[@vernonrabbetts]

And this enquiry will feed any such prosecution, so let it go ahead.

[@imisstoronto3121]

It’s Schultz all over again

[@rosssimpson6268]

It's not a case of 'I saw/know nothing'! It's important that details recalled - in mundane actions performed 14 years earlier - are actually accurate! The same would apply to responses made in a criminal trial! Can you actually remember equivalent details of what you did 14 years ago? I know I can't - though I can list the sorts of things I did!

[@forsdykemontague1017]

That’s my experience of a typical IT bod 😂

[@stevenhoward3358]

The amount of IT graduates with catastrophic memory loss is truly mind-boggling

[@GooseDave]

And they never discussed the issues of the day amongst themselves.

[@stevenhoward3358]

@@GooseDave When communication between a team of 3 in the same office is via email, you know the team dynamic is layered with mistrust.

[@BalrogsHaveWings]

Truly is. But 5 minutes in I'm most annoyed they used the wrong "their" 😤

[@user-sz6nb1vk6q]

I think it’s called SMS Selective Memory Syndrome, this appears to come to the fore when individuals are confronted with a question that they believe will show them to be incompetent, covering up or even corrupt, this syndrome seems to be particularly prevalent amongst politicians & senior management of any company!!

[@stevenhoward3358]

@@user-sz6nb1vk6q She was probably acutely aware that she was about to be confronted by evidence supplied to the court being materially false.

[@animationsilo]

Liar. She cooked those people and used the "i dont remember" defence. Disgraceful. They all should be locked up.

[@nutrocker62]

For a data analyst, she has a piss poor memory doesn't she

[@1949cr]

She isn't an analyst, she is too low in the process. She is just a system operator not questioning the output

[@BarryCliff-pb4zv]

​@1😊 I'm949cr

[@mrlawilliamsukwarmachine4904]

@@1949crI think she was aware of what was ‘going on’, but is playing dumb here. Trying to appear lowly and voided of responsibility.

[@patriciahiggins9188]

She's a pisspoor person

[@rosssimpson6268]

Can you remember what you were doing - to the level required in a Public Inquiry - 14 years ago? I know I can't and I was an IT (contract) developer at a site (unrelated to Horizon) quite near to ICL/Fujitsu's Horizon Office. I could actually see the building from my desk!

[@margaretmullen2446]

Fujitsu should not be deciding how much compensation they will contribute to the innocent post office workers. The government should be telling them it is their bill, not the innocent taxpayers' bill. This is a private company that gets huge bonuses for a job well done. This was a total cock up for 24years so they all should be handing these bonuses back for their incompetance and be taken to court for their lies and cover ups. They are still in denial. They use the same excuse as the present prime minister. They are relatively new to the job, and they are waiting for the outcome of the inquiry. Sunak has set a president for the excuses , the lies, and incompetence. You taught them well, DOCTOR DEATH .

[@Jason_L10]

Agreed, they should be made to pay at least 50% of all costs, including the cost of this Inquiry, compensation and the costs the sub-postmasters incurred. As well as all the fees they charged during the implementation and operation of this system, which is then used to give to a British software house to build a new functional system. Personally there should be a group action against Fujitsu, and compensation sought directly from then.

[@stetomlinson3146]

They said today that they will await the outcome of the enquiry and then pay whatever is agreed by that and the govt of the day.

[@BarryBulsara576]

It was nationalised when this was going on. But I agree, Fujitsu and the Post Office should still cover the bill.

[@davekeith576]

Nhay lass what government ? The one who gave this firm contract's with post office and NHS and even one of the government departments.Nhay when the ones who lobby for this contractor are in the very same government .No ,way, Do they intend to pay .Soon they will be off out of reach living breathing and probably messing up another for profit ,or domination.

[@patpat4317]

How on earth did she hold down such an important job or rather how did she get such a job in the first place. She couldn't even grasp Mr Blake's questions.

[@MelanieRuck-dq5uo]

Is there not a 'contempt of inquiry' equivalent of contempt of court? Because this is what I feel we are watching here.

[@ChrisM541]

There damn well should be!

[@user-dy1ir2jg1f]

Evidence to the Inquiry is given on oath and telling lies is perjury. Also, once a person receives notice requiring evidence to be given, the Inquiries Act makes it an offence to fail without reasonable excuse to give that evidence. There is no equivalent to contempt of court.

[@MelanieRuck-dq5uo]

@@user-dy1ir2jg1f Thank you for this information.

[@dogzero1]

When are we going to see the bosses of Fujitsu and Post Office who knew at the time and since........face real criminal justice? They deliberately conspired together to prosecute the Sub Postmasters illegally and committed purgery and fraud at the same time. We need to see justice.

[@JoBroughton-yw7un]

Don't hold your breath.

[@stetomlinson3146]

It came out today at the BC Parliamentary Committee questioning of the two resent CEO's that on starting in their jobs, they both realised straight away the something was badly wrong and stopped any ongoing and future prosecutions of PO staff. They both admitted Horizon had bugs and issues from day 1, but couldn't explain why those before them hadn't stopped the prosecutions then, and there haven't been any since 2019. They both said it is up to the enquiry to ask the others what and why they did what they did. The MP's were NOT happy!

[@catabaticanabatic3800]

You won't.

[@mercedessl8718]

Like you say it is abundantly clear there is a deliberate conspiracy by the senior teams at POL & Fujitsu to conceal facts and find scapegoats (subpostmasters) to blame. Trust me we are going to nail these b*stards and expose their criminal activity. Furthermore we need to ensure the auditors, solicitors and anyone who helped hide this injustice/cover up is criminally prosecuted. I shall now ensure my MP takes this up with

[@CarloSmith-fm6ps]

You won't

[@jdudb]

It seems to me that Fujitsu worked hard to produce manipulated reports in order to hide incorrect data from the courts that would have shown how unreliable the Horizon system was thereby ensuring that the Sup Post Office worker was convicted and therefore perverting the course of justice. A very serious crime. I would expect to see criminal prosecutions at the end of this enquiry.

[@saraswatkin9226]

That was up to their defence and prosecuting lawyers to investigate and they didn't do so to cover up for the PO. The legal teams should be imprisoned for perverting the course of justice.

[@jukeseyable]

Expect or hope?

[@mazybee9149]

These sub postmasters who started this 20 years ago deserve more than comments ' I can't provide you with that information' or 'I'll have to get back to you'. Appalling behaviour by both the post office and fujitsu. They arrive with no preparation in a publicised committee. These are terrible answers for everything they've put the subpostmasters through! They've forgotten their job roles include accountability and waiting to see justice

[@snapdragon1194]

My feelings exactly.

[@MrPDawes]

They prepared alright and realised any thing they admit to will land them in serious litigation. All incriminating data conveniently flushed down the toilet.

[@mazybee9149]

@@MrPDawes Yes, I agree, it is very convenient how all the evidence is destroyed. I bet there is still existing evidence that will resurface!

[@chrispacker1004]

Shame they didn’t send someone who knew something. Was she thrown under the bus?? Don’t worry they will get you all in time

[@dogzero1]

Michael Keegan, whose wife Gillian is the Education Secretary, was formerly the UK chief executive and chairman of Fujitsu, whose Horizon IT system was at the heart of the baseless prosecutions of sub-postmasters over two decades. as per daily mail. Can you see how this is all connected and why people are being protected. Corruption all the way.

[@snapdragon1194]

It's always corruption where the wealthy are concerned

[@matthewhackett1710]

Why is that not surprising. One would have thought that seeing the original data at Fujitsu, the errors should have jumped out like simple double entry book keeping.

[@BarryBulsara576]

Tony Blair, who was the Prime Minister, was told Horizon was faulty but to cancel it would have damaged relations between Japan and the UK. Blair instructed it had to go ahead regardless of faults. Can you see how Blair is connected to everything?

[@user-it2re3hs5k]

The Government have lots contracts with Fujitsu so how can they just close them down? It’s easier for the government to ignore everything and get into bed with Fujitsu and not worry about the small people!! But how the mighty will fall at the end of this enquiry!! And rightly so😮

[@dogzero1]

@@BarryBulsara576 That is so much a lie it's unreal. How do you sleep at night Tory brexiteer and Post Office supporter?

[@davidnash8586]

Dear KCs and other 'questioners' (if you're not KCs!) I have watched several of these sessions and can't believe how you remain so calm when receiving answers that are so obviously obfuscations of the truth ! How can people who present as holding a decent office have no memory of events they've signed witness statements about ? Why didn't any of them question the likelihood of the Horizon system having faults ? I've ended each viewing screaming at my screen whilst heaping loathesome swearwords on the heads of those being questioned ! I can't wait for you to start on the really senior management, that is if you get the opportunity to drag them out from behind their hiding places ! Can you start with the head of the Fujitsu 'testing team' and find out why he allowed a faulty system to be released and whether HIS managers were under too much pressure from above THEM and why Oh why no-one was brave enough to stand up and admit to major flaws, preferring to watch in silence as hundreds and hundreds of lives were ruined ?

[@Ken-er9cq]

The KC have worked on never being rattled by anything the people they are questioning say. They have plans, sometimes they work, sometimes they don’t and sometimes they are part of a longer game. Almost certainly some people will be called back for further questioning because of someone else’s answers or because further information is found. Her boss will likely find the questions are harder.

[@Ken-er9cq]

One possibility is that they will recall her and ask about a specific case. They have all the emails, they would have the data that was sent and they could workout whether that data was correctly processed. They can even see the programs that generated it at that time because they are archived.

[@JonnyboyUK2]

It will be a miscarriage if some people from Fujitsu and the Post Office don't end up in prison for what they did to those people.

[@joannemirvine08]

⁠@@Ken-er9cq. Just wondering, -. Can you be sure they have ALL the emails/data. Isn’t the PO supreme at hiding things?

[@lindabirkett8803]

Sir Wyn Williams is also doing an excellent job leading the Inquiry. He commands a lot of respect from the legal teams and witnesses.

[@kimcallaghan753]

Problem is, those now tasked in the Government, the PO and Fujitsu to redress the scandal are the same sorts who caused it.

[@seanmcgarrigan3942]

And what about the ministers in the pockets of Fujitsu, loving the lobbying money to get and keep government contracts

[@Kapooie22]

Tony Blair

[@seanmcgarrigan3942]

@@Kapooie22 and many men more

[@petop8290]

The person asking the questions knows more about Fujitsu and what her actual role was than she does. 2 things then….she is terrible at her job or as she continues to work for Fujitsu she has been told the “no comment” style or more to the point “I can’t remember” is the best way to answer if she wants to keep her job. Probably both actually!

[@suzilouden5964]

A class action by postmasters against the PO & Fijutsu is needed now. A huge suit for £BILLIONS!!!

[@furrybear9416]

Pretty sure she wouldn't have lied if it was her family being falsely accused! Is there anyway who doesn't thing many jail sentences and sacking need to come out of this as well as a financial hit to all complicit ❔

[@nigelsmith721]

"I can't remember" should be a forbidden response.

[@bigpants6121]

Johnson and Sunak use it all the time!

[@roryleonard7631]

SC, Julian Blake, missed an opportunity by not asking her did she understand Macros (in Excel) (The Workaround), and if not who in her small group did?. According to one email, Excel Macros were used to identify any duplicated transactions identified in the Data dumped into Excel off the Horizon System.

[@nigelsmith721]

@@bigpants6121 my point…

[@bigpants6121]

When they 'lost' their whats app messages all they could say is " I cant recall" and The Daily Mail believed them!!@@nigelsmith721

[@clivesweeting4410]

I can't recall .. not to my knowledge .. I don't know , straight out of the Nichola Sturgeon handbook . correct it shouldn't be acceptable .

[@seabee4617]

How the hell did she get a degree, is it one of the options from Quidco.

[@dogzero1]

How did I actually think that these people would remember anything? They would deny it all and say they can't remember what happened yesterday to save their sorry cowardly skins.

[@georgepaterson3215]

Let's go after the people who knew, with the same vigour they went after the innocent post masters.

[@truth-lg7xy]

They knew when the books didn't ad up these people are despicable ❤

[@vickymc9695]

And remove the evidence before going ahead with prosecutions

[@adamgrimsley2900]

I think that is not a valid conclusion. Errors doesn't necessarily mean failure

[@truth-lg7xy]

@@adamgrimsley2900 Tell that to people who's life's have been destroyed by these criminals.At the end of the financial year that money went in somebody's pocket and they need to be outed.

[@seabee4617]

Squillions in cash ended up in a suspense account which was drip fed into the Post Office Limited's P&L. Did no one thing to ask how it got there and if not knowing how it got there they thought that it should be used to prop-up Post Office Limited's P&L. There must be a number of Senior Accountants who worked for Post Office Limited who are worrying about their accreditations, their reputations and their liberty.

[@stetomlinson3146]

This very question was asked of the PO head today at a Business Committee in Parliament. It might shock you to know, (or not! ), that he said he didn't know what happened to the money, and despite asking, no one else knew either! He is going to find out though! 😡

[@Subvenio]

I used to do a similar role for a large chain, reconciling revenue to the EPOS systems. At month end everything in the control accounts had to be cleared with a reason. We had to do a full investigation, would never of left it in a suspense account for two years.

[@yttommy76]

@@stetomlinson3146I’m sure he will turn that around quickly - how does by end of January suit you … oh I meant January 2076

[@decepticon1SB]

She’s good at passing the buck isn’t she!

[@vickymc9695]

Honestly if she did as little work as she's claiming in a 3 person team she'd have been sacked for being lazy.

[@sammeeg3716]

She's not passing buck, she worked out computer was POS, she was covering her back, as they knew innocents were getting screwed....

[@aussieronald]

that's why she had a problem signing the witness statement !

[@Aumscuba]

Winston Roddick was appointed, last minute, in the trial of Noel Thomas. Thomas was sentenced to 9 months having pleased guilty to false accounting under ( bad) advice from his solicitor. Why was Roddick brought in at such short notice. Why did Roddick hand down such a harsh sentence on a person of previous good character and who pleaded guilty the lesser offence of false accounting. How deep is the rot?

[@Jason_L10]

Reading the article in the North Wales paper, it reads as if the judge that was due to sit knew the defendant privately, and as such there was a conflict of interest. It may be the conflict was only highlighted at the last minute.

[@CarloSmith-fm6ps]

Its amazing how many companies say they will learn by there mistakes but this will only happen when they have found out

[@user-ph8zs6xt8y]

The language used and the constantly repeated tropes about what they've "learned" and the changes they will definitely make. Seems a genuine belief that just saying all that means they should escape from punishment for what they've done.

[@BarryBulsara576]

The CEO of Fujitsu today admitted that they knew there were faults in Horizon prior to 2010. He admitted that even though they knew there were faults, they went ahead and helped the Post Office prosecute innocent victims. He has said that Fujitsu will compensate the victims. What is the point of the inquiry now that the Post Office and Fujitsu have accepted full ownership of their criminal actions? Surely we should be moving to criminal prosecutions of PO and Fujitsu senior management along with £billions set aside for compensation.

[@TheNoodles1972]

So She is part of a 3 person team who are checking that there are no 'Errors' i.e. duplication of input's on the PO's log of transactions they have downloaded, (obviously if seen they would have vindicated the Post master) Just before they take the logs to Court, to prosecute the Post master. There is a certain amount of panic in the correspondence with the Court date looming. 'Errors' they are aware of in their system, and 'Errors' which are the reason for the 'shortfalls' and subsequent Court cases. No wonder she doesn't want to send a statement saying that she gathered the data. she knew the seriousness of the evidence, and would rather someone else put their name to her work.

[@captvimes]

She is head of the fraud team and all of these ARQs are part of a legal fraud investigation. Why didnt she trace the "fraud" and where the money went under basic money laundering requirements. If there was fraud where did the money go? She and her department didnt seem to care at all...

[@aussieronald]

dont forget with fujitsu receiving almost 900k each year in providing the service !

[@seabee4617]

Targetting the wrong people. Main Board Directors are too high, people like this witness are too low. There is a level of well paid middle management who either were too thick to know what the impact of the system faults were likely to be or were just plain mendacious money grubbing bastards.

[@dickydoodle]

£1,000,000 compensation minimum, not from public purse and jail time for ANYONE involved.

[@vc4154]

Let's not forget the Honourable Andrew Bridgen who through diligence and hard work brought this corruption into the light. He's still working on many problems for the people today, often with no help from the MP's voted into office to do just that.

[@TheSimidog]

What about the 101 contracts the Government has continued to dish out to Horizon?

[@grayflight9424]

ALL the top management at the post office would not know the truth if it slapped them in the face totally disgusted by their arrogance should all have to do a prison sentence, The legal team are no better

[@yttommy76]

A simple - if it’s found you are lying to this committee you will go to jail for 25 years hard Labour and all your assets will be taken might jog some memories.

[@sandidunn1]

Yes, why not?

[@davethoroughgood]

She says " I can't remember" instantly ! Why isn't he asking her to take a minute to think about it?

[@canalboating]

It's looking like I can't remember is the equivalent to "no comment" in a police interview, she's probably been briefed to have selective memory to save her ass

[@davethoroughgood]

@@canalboating yeah true

[@radbadmi]

She is too low down in the food chain, she is data analyst in simple terms. Where are the big cats?

[@johgrant]

Yep, ….. one level up from a filing cabinet and easier to get.

[@lindabirkett8803]

She was a Data Admin, running reports all day.

[@MrPDawes]

They need an independent software engineering team to analyse the software for issues, particularly for transaction processing and communication drop outs and robustness of data transport.

[@keithmcclean4371]

Lots of 'I can't remember'! Self preservation is the name of the game!

[@phil111ify]

I get the impression this lady was employed because she was a bit slow and wouldnt ask any questions shes definately to slow to answer them.

[@Kapooie22]

This exchange does not need to be one of accusations etc, the interviewer is collecting info which can be used in due course. There is no need for hard questioning just yet just clarifying and getting the crucial details that can then be used later to pinpoint more effectively the people who need to be held accountable. Further interviews with her colleagues would be good if they see it as being necessary for this process. Just my 2 cents.

[@steve6375]

The removal of duplicate lines did not hide any error , in fact it would have made any errors easier to find. The duplicate lines did not cause any horizon errors.

[@captvimes]

@@steve6375 that has to be done as a journal adjustment under accountancy rules. They clearly didnt do that so under basic accountancy rules it is hiding the error.

[@marinka424]

What’s the point of her being there. She hardly ever speaks. He is answering the questions for her.

[@EthanZoid]

Love this KC

[@chrispacker1004]

Strikes me she has no knowledge of anything useful… big surprise hey!!

[@firatmuratsevil8482]

Not remembering should not be a get out of jail card

[@user-tz7id8lg7g]

She doesn’t remember anything, jail her for stupidity.

[@peterthomas5792]

Talk about selective memory! This software wasn't just 'a bit buggy', it was a total sh*tshow and should *never* have gone live. I'd have been sacked many times over if I'd written software that bad.

[@gmcclement]

The obvious question is "Why is she uncomfortable giving witness statements?". We can infer a lot from that response.

[@scottharrison812]

How predictable - with the possibility of real consequences and possibly prison time - ostensibly bright individuals suddenly become like ol’ Manuel in Faulty Towers: I KNOW NOTHING!

[@snapdragon1194]

The phrase "I don't recall" is becoming the most over used phrase being used by so many people involved in this travesty of justice. Absolutely disgusting that they're allowed to evade the question's with no real pushback. No one else would keep their jobs with this much incompetence in the work place. It's about time that the people in charge of this cover up are prosecuted for all their involvement in this cruelty and theft.

[@peregrinemccauley5010]

It seems most of todays Knights are corrupt.

[@paulkay8986]

Do you remember the oath that you took at the beginning of the session? Perhaps repeated reminders might have been useful...

[@may-ky6jl]

Fujitsu has responsibility, however UK ICL business developed Horizon account system which was founded by British Government before Fujitsu took over.

[@abzzeus]

that phrase "blunder on regardless" is damning - they KNEW the code was failing and failing in an appalling way. This could should be been rejected by QA and sent back till it was fixed

[@ladealayande9957]

The lawyer first question should have been, do remember working there.

[@TheTartanSpartans]

And what was the CWU doing during this?Shameful.

[@seabee4617]

A good question. The CWU rep or senior manager? was one of the heroes of the TV drama.. A chocolate teapot.

[@fuzzilu]

The postmasters union was bought n paid for by the post office. Only advice they offered was to get legal advice. I'm properly shocked at it all.

[@fuzzilu]

Also when I worked for royal.mail, they bought our union leader off! He became a manager lol big arse pension payout. Him n his union cronies all went and became managers ... :/ money talks as they say!

[@DPK12]

What a joke junior staff giving evidence

[@geraldadams360]

She may as well said, no comment !

[@adamgrimsley2900]

They have lined her up as a fall guy.

[@craigrudge4112]

This is all for show, still the guilty will be protected from criminal prosecutions and jail time.

[@elgar104]

Fuj developers keep coming up with ways to address the symptoms. NOT THE UNDERLYING CAUSE!! Don't fix the duplicate records. FIND OUT WHY THEY ARE BLOODY OCCURING! Christ... the incompetence in my industry is appalling. And the classic Coding error.... which I can't prove...... is setting an expectation for how long a transaction is supposed to take ... and on time out....retrying. on the assumption that the first attempt has vanished into the ether..... I know the enquiry is going after the cover up and systemic cultural attitude here... but seriously. From this one short presentation of evidence... my attitude to Fuj has completely turned.

[@peterw4338]

These employees are so fanciful and exaggerate on their CVs but go very shy and pass the buck when it comes to cross-examination.

[@matty206000]

I love the way she sometimes says "correct" before he's even finished asking the question. So she can predict the future but she's forgotten the past.

[@tfSmudge]

👌 #ReformUK #TheReclaimParty #TheHeritageParty 👏🏻👏🏼👏🏽 🇬🇧

[@MichaelEnright-gk6yc]

Serious Fraud Office should be brought in and watch the difference in answers.

[@andypandy955]

It seems to me she has been warned not to say anything that might be incriminating, She said she was not happy giving witness statements ( I wonder why?) when statements where being provided with her knowledge that were false. In that they stated none of the information given to the courts had been tampered with when it had????? She literally hung herself with her answers and saying you don't remember did not cut it. The evidence was overwhelming that documents were being doctored and falsified by her. She should have been honest because I have no doubt she will be arrested in the future for conspiracy along with her team. Very silly lady she ruined her life in one morning it was like watching a train wreck in slow motion.

[@petop8290]

“Do you remember the workarounds?”…No. “So in your small team you remember the heavy work load doing these workarounds.”…Yes😮

[@aussieronald]

So what's the difference between a slow and fast ARQ .....answer: not sure

[@richardcarter6536]

I would be very surprised if any of these postmasters get any compensation of any worth once this is over .

[@sandidunn1]

Has anything of this magnitude happened in any other country?

[@warrenwarner477]

Looks like she's seen a ghost

[@Royboy50]

Clever people ,can’t even put there or their in the correct grammatical context.

[@johnjephcote7636]

This is England...

[@ASBOmarc]

Do minor grammatical errors somehow invalidate the content or intent?

[@Royboy50]

@@ASBOmarc it should people of that perceived intellect should know better.

[@grandmagrammar]

@@ASBOmarc ​ They do give you an insight into the education levels, thoroughness and accuracy of a person. However, even though I taught English once upon a time I sometimes slip up and get it wrong. I do spot the mistake when I proof read so once could be considered a typo. If a person makes this mistake all the time I would be tempted to stand by my first comment, particularly in the context of this inquiry where the competence of people will be called into question.​

[@ASBOmarc]

@@grandmagrammar Uncharitably, criticising grammar as opposed to content is usually an attempt to undermine the character of the person making the statement, to wit; a form of ad hominem attack. Charitably it’s a fallacy to assume that because a statement is grammatically or syntactically that a statement is therefore invalid, unless of course the the errors change the intent of the statement. As far as this scandal is concerned it’s a tragedy for multiple reasons, it’s caused incalculable harm to the victims, and I have no sympathy for any of the perpetrators in the PO and Fujitsu. When the full weight of the law comes crashing down on those that caused this I will have not one iota of empathy, as they have shown non. All of that said, in my (perhaps not so) humble opinion critiquing grammar when a litany of tangible sins are present comes of as a tad petty, like said it’s my opinion, and you every right to yours. Take care.

[@valansley]

What did these people get paid to do ???? They seem to know NOTHING and do NOTHING despite reports highlighting serious shortfalls in the system (which cost a fortune) creating the need for manual corrections 😮😮😮

[@therelik2211]

Ho Dear she cannot remember anything ,another young person with memory loss , this people are walking free and innocent people lost everything ? Lets give them a dose of their own medicine and send them to jail for a while.

[@JosephBrown-hm9hk]

These people should be in jail for their atrocious grammer and spelling - 'past' instead of 'passed' - 'your' instead of 'you're' along with numerous other examples that should make their teachers weep.

[@thesmallerhalf1968]

That is a bit silly isn’t it? The ability to spell is not a useful gauge for intelligence, integrity or honesty.

[@sandidunn1]

@@thesmallerhalf1968 It IS telling if people can't be bothered to communicate clearly. It is not hard to learn, as an adult, how to write properly. It is the same on Facebook etc - very poor spelling and grammar - after 12 years in school??

[@Icebartelby]

So in summary every single witness appearing at every part of the inquiery basically says I know nothing about anything absolutely amazing!!! taxpayer money well spent

[@tonygallagher5148]

I was an alter boy from 1970 to 1972 .. i remember fathers fox magee and flaghty.. i was at campion grammer school from 1972 to 1977 . My 5 class tutors were mr toal mr Murphy mr naylor mr rigby and mister hampson.. my p.e. teachers were mr Williams mr jones and mister pierce. My apprenticeship trainers at cammell shipyard were mr mcdonald mr mc pherson ... my forman at balfour beatty kirkby were bill gerrard and dereck vernon 1978 to 1982. My point is i remember.. Proof i hope that these james blunts will one day be brought to justice... but dont hold your breaths living on free madon treasure island

[@sandidunn1]

Correction: the wrong spelling was by Raj in the reply email - nevertheless, these are top people in Fujitsu

[@sandidunn1]

Correction 2: she is Raj, seems it is her poor spelling!

[@gdj6298]

@@sandidunn1 And apostrophes.....

[@YeahThatsTough]

This has been going on for 20 years!

[@matzotv4047]

The dread and fear you must feel walking in to one of these must be horrific, even more so when your own CEO admits fault and put simply, starts an inquisition that the company will leave to the government to sort... Why are we paying for this? Clearly a fall guy/gal...

[@andyb3666]

I don’t feel sorry for them as their lives will never be ruined like others’ were, but I do empathise to an extent with those right at the bottom of the tree. If they’d refused to toe the line or not do what they’d been told to then they would likely have been dismissed.

[@sandidunn1]

That is the worry.

[@deanleng7403]

How can any current Fujitsu employee be expected to give any evidence that implicates their current employer? Absolute madness

[@sandidunn1]

BLIMEY: 'THERE' WHEN IT SHOULD HAVE BEEN BE 'THEIR' ON HER EMAIL (Did I see that correctly)?

[@emjaybee63]

You did see it. So did I. I thought these people were sducated!

[@SkillBuilder]

She also has a problem with 're-run and re-ran'. She typed in dates and a branch code and pressed 'enter'. A ten year old could do that

[@carlitobrigante6304]

This lawyer is too gentle with the witness.

[@seabee4617]

Trying to get to the truth. Frightening a dim low level functionary into silence won't help.

[@MichaelEnright-gk6yc]

Unlike the Post Office interror-gater

[@ryanharriss7950]

You have to wonder what the prosecuter was thinking, or indeed wasn't. What a shameful multifaceted failure.

[@schoolofhardknocks4501]

The questioneer appear to have done a lot of reviews of the documents to better understand the sequence of events as a sample. I like were he demonstrated ignornace of her position, when he asked was she concerned esspecially where statements/paragraphs ensured any problems woulldn't be a fault of the software or Fujitsu. Being that she was in the role over a great period to now see issues proves an envioroment of not taking responsability. she implies she just proccesses data and pass the information forward.

[@peterhansen5685]

So Fujitsu actually took over the post office ? And the rest of the post office so-called leadership just frontmen.

[@BruvaBob]

She seems to remember everything very quickly when the answer is no, yet when it comes to remembering if she saw an email then theres a problem with the memory, interesting.

[@corringhamdepot4434]

Having worked in IT, it seems obvious to me that they had no interest in fixing the underlying problem with Horizon that was producing, and holding duplicate records across different data files. They were only interested in hiding the fact in one particular data extraction tool. This would leave them open to all sorts of potential problems in the future. For example, if years later new programmers worked on new applications, without knowing that there were duplicate records. The least they could have done was to go back and purge the duplicate records from their system

[@markfrancis5164]

WHERE WERE YOU ‘The Independent’ when you as a paper refused outright to write about the postmasters tragedy 10 bloody years ago. You’re just mainstream lockstep news and certainly not independent thinking.

[@sandidunn1]

Is this true? Why was that? Did the Daily Mail cover it? Guardian?

[@Neil-clare]

I cant recall I can’t remember……how do these people find there way home at the end of the day 🤷🏻‍♂️ can’t remember…what total bollocks!

[@saraswatkin9226]

This is a great lesson for not trusting computers as they are only good as the human brain that creates their input just like the AI which is even more worrying prospect to confront when things go wrong like this in the future.

[@MichaelEnright-gk6yc]

Someone will flip eventually.

[@user-tz7id8lg7g]

Jail Time ,no ifs no buts.

[@heftynovice]

Question for anyone who might know: what does the GRO stand for on the redacted portions of the evidence?

[@rosewhite---]

Questions; 'Do you know Matthew? Instant reply: I don't remember! She has been coached on what to say! Ask me about someone I knew 6-8-10 years ago and I'd have to pause until I placed myself and the person in time and place and brought their face into focus! The instant 'I don't remember/recall' is proof of coaching to avoid any disclosure of incriminating evidence!

[@MrSamuelArthurRobertAllen]

She would have been concerned if her family's money was infested in the this system

[@dawnrogers723]

"Titanic" relived

[@lozzy529]

My mother would say that its quite simple. They are just plain lying. Simples! This whole saga is criminal. and not far short of murderous behaviour on a grand scale. If this were a novel, it would be criticised for going into the realms of pure fantasy! We should not forget the people who have taken their own lives throughout this epic and to be honest truly horrendous crime.. What has happened to British fair play? We look at other countries and shake our heads while muttering something about it not being possible for 'that ' to happen here! Well it has happened here and its shamed our country.

[@kirstyfaulds8640]

It's amazing how many of them can't remember the basics. If the majority of them dont get time for perjury it will be as big an injustice as the initial one

[@user-ot1kh1iz2t]

Its strange how they've all got amnesia all of a sudden. It makes me sick to my stomach.

[@Mustang00007]

Sounds to me that had there own password and shared it. Also people were not logging off and then a stranger could get into the files and changed numbers to whatever they liked before posting time.Pretty simple in those days as it happened to me in a manufacturing scale, not with this system though.

[@sandidunn1]

What happened to you as a result?

[@yannmaenden7236]

The issue here seems to be that when the data was dumped into an Excel file duplicates were discovered and removed using a macro expecially written for the purpose - so the reports were being post-processed and were not the original data extracted. It is also possible that were were defects in the macro which added additional errors. e.g deleting info that should not have been deleted or simply reducing 3 copies of a line to 2.

[@captvimes]

Spot on, they were blindly running macros on court data without corroborating that data for a fraud case and actually not following the money trail to where said fraud funds went.