Weatherables Vinyl Privacy Fence Wind Test

[@artthe4thR]

Their error cost us money. Doesn't matter how good their products are if they can't get the orders shipped correctly. After hiring a professional contractor to install the Neptune fence, we come to find Weatherable's shipped us the incorrect rails for the gate assembly. Our contractor did what he could during his scheduled workday. We had to report the error to customer service, wait for the correct railing to arrive, re-schedule the contractor and pay and additional fee for his services. I don't fault the contractor because his installations are impeccable and he's a busy professional. I do think Weatherables should assume responsibility for this and compensate us since it's their error.

[@caseyhartman7094]

Shouldn't the fence be tested with it installed in the ground?