WFM Tipsy Thursday | How AI is Transforming Workforce Management

AI in Workforce Management is a game-changer, but it's not without its misconceptions. 🤖
This week on WFM Tipsy Thursday, I had an incredible conversation with Carrie Boyd from Zapier, where we explored the ways AI is transforming workforce management-boosting forecasting accuracy, identifying trends we might miss, and helping to balance both customer and employee experiences. 🌟
Carrie dropped so many gems during our chat, including this: Be bold. Dive into AI, test it out, and embrace the changes it can bring to your organization.
That’s all… That’s the post! 🙌🏾
#WFMTipsyThursday #AIinWFM #WorkforceManagement #Leadership #CustomerExperience #EmployeeExperience #BusinessGrowth #Innovation #Zapier